Macbook osx 10.7.4 keeps making me do a force shut down
here is my report after it causes me to do a force shutdown that pops up and tells me to hold down the power button. Please help its driving me crazy.
Interval Since Last Panic Report: 138991 sec
Panics Since Last Report: 3
Anonymous UUID: F04812BB-50A4-4EE7-8229-E6D5231C33F7
Fri Jul 27 22:12:32 2012
panic(cpu 1 caller 0xffffff80002c473a): Kernel trap at 0xffffff8000292d8b, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x00000000607f7000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0xffffff800555c0e0, RCX: 0x0000000000000000, RDX: 0xffffff80008bc820
RSP: 0xffffff808d4c3c70, RBP: 0xffffff808d4c3c90, RSI: 0x0000000000000000, RDI: 0xffffff800555c0e0
R8: 0x00007ffef8220000, R9: 0xffffff80008bde10, R10: 0xfffffe80b0859100, R11: 0x00080000000ae5da
R12: 0xffffff800555c0e0, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000080
RFL: 0x0000000000010203, RIP: 0xffffff8000292d8b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff808d4c3920 : 0xffffff8000220792
0xffffff808d4c39a0 : 0xffffff80002c473a
0xffffff808d4c3b50 : 0xffffff80002da0cd
0xffffff808d4c3b70 : 0xffffff8000292d8b
0xffffff808d4c3c90 : 0xffffff80002807b3
0xffffff808d4c3d00 : 0xffffff8000281116
0xffffff808d4c3d30 : 0xffffff8000281494
0xffffff808d4c3d60 : 0xffffff8000282206
0xffffff808d4c3d90 : 0xffffff8000273d87
0xffffff808d4c3e80 : 0xffffff8000274a3a
0xffffff808d4c3eb0 : 0xffffff8000237919
0xffffff808d4c3ef0 : 0xffffff8000543ec9
0xffffff808d4c3f40 : 0xffffff8000541a1e
0xffffff808d4c3f50 : 0xffffff80005cd61b
0xffffff808d4c3fb0 : 0xffffff80002daa13
BSD process name corresponding to current thread: getPPDVersion
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBook5,1 (Mac-F42D89C8)
System uptime in nanoseconds: 918805183959
last loaded kext at 392993584764: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80791000, size 241664)
last unloaded kext at 222777650557: com.apple.driver.AppleUSBTCKeyEventDriver 225.2 (addr 0xffffff7f81bee000, size 8192)
loaded kexts:
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AGPM 100.12.42
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.2.0f3
com.apple.GeForce 7.1.8
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHZ2250BH FFS G1, 250.06 GB
Serial ATA Device: OPTIARC DVD RW AD-5960S
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
I don't think he is descibing a kernel panic. He is describing the dialogue box that comes up when you press on the power button in the middle of a session. I have two machines that are now constantly asking if I'm sure if I want to shutdown. I keep hitting the cancel button but, it comes right back up.
Tried resettting the pram but, that didn't work. One machine is a Macbook Air and the other is a MacBookPro. Both have 30" Cinema Displays with the dual-link to mini-displayport adapter. Both Macbooks have thunderbolt ports are running Lion. This was not a problem under Snow Leopard. If I disconnect the monitors, the dialogue box stops coming up.
Is there a incompatibility between thunderbolt, Lion and the older 30" Cinema Display?
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I've never used the forums before so i don't know the right category, but if its wrong im sorry. if you can just move it into the right one...Back up all data immediately, if you haven't already done it.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Macbook pro froze during partition. after force shut down it, a part of hard drive lost
2011 15' Macbook Pro with Mountain Lion.
I was trying to use Bootcamp to install windows. Somehow I got confused and used disk utility to partition my hard drive and get 100gb for windows (before that it was 500 gb with 260gb free). And after 10 minutes the computer froze and I could do nothing but force shut down it. Rebooted and disk utility shows that it has 160 gb free space now. I repaired disk and permissions but none of them worked.
How can I get my 100 gb back? Help pls
ThanksCheck this link and see it any info will help.
http://pondini.org/OSX/DU.html
edit: added this discussion.
https://discussions.apple.com/message/19213226#19213226 -
I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
I saw this report being sent to Apple:
Interval Since Last Panic Report: 581719 sec
Panics Since Last Report: 10
Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
Fri Mar 7 13:00:14 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c590, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
RFL: 0x0000000000010082, RIP: 0xffffff800020c590, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e5f3a00 : 0xffffff8000204d15
0xffffff805e5f3b00 : 0xffffff80002d1208
0xffffff805e5f3c50 :
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
If Rember finds no fault with the RAM, then you'll need to take it into an Apple Store/AASP and get a free diagnosis on the machine. Three beeps do usually indicate faulty RAM, but if it tests good with Rember you likely have another problem - it could be something as simple as the RAM, somehow, not seated correctly or signs of another hardware problem.
Run Rember first... call back with results.
Good luck,
Clinton -
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Thanks for your assistance.If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
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Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
My macbook pro wont force shut down!
I decided to try and restart my computer because it wouldnt recognize my home WiFi signal. So, I clicked on the apple icon and clicked restart. Nothing happened so I decided to force shut down by holding down the power button and it still didnt shut down. No icons are on the desktop and the menu bar isnt shown at the top.In addition, when I try to open finder, I get the message "The application Finder is not open anymore." I heard that small click when you hold down the power button but the screen and computer itself did not shut down. I can stiill hear the fans spinning if I put my ears close enough to the computer. I tried letting the computer die and turning it back on but no improvements. The computer doesnt shut down or force shut down. Please help!
I'm running a:
MacBook Pro (13-inch, Early 2011)
Processor: 2.7 GHz Intel Core i7
Memory: 4 GB 1333 Mhz DDR3Did you try holding down the power key for at least 20 seconds? That should shut the computer down and you can try rebooting.
Clinton
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Keep getting a grey screen with circle with slash at start up after force shutting down
My MacBook is fairly new (purchased in August 2012) and today it was running fine and began freezing... When this has happened in the past I have just force shut downed it, and it started up normally. This time around when I went to start it up I got the apple logo on a grey screen followed by a circle with a horizontal slash (like a do not enter sign).... tried to safe boot it and I got another grey screen but now with a folder icon. Please help!!!
Whoooo - if you have no backups (what were you thinking?) then hang on if you can and some wise soul may come across and give us a solution.
What you need to do is to repair your drive from an external. What happens when you do a 'Command+R' upon restart after the chime?
I also clicked on the stuff on the right and it is really dated! But current Mavericks' users will surely come along and address the issue. Until it is solved, please don't erase the installation, since you do not have a backup! -
My MacBook Pro force shut down three times in a row. What is going on?
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I hope I don't have to buy a new MacBook Pro.Reboot in safe mode and test again,
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Hi all,
Recently i've been having this problem once in a while (once every few days) that when I opened up my computer from sleep, I typed in my password and clicked enter. After that, it shows that normal grey box thing; normally it logs in after a few seconds, but sometimes i wait for 2 minutes and still it doesn't log in. I sleep it and wake it again, but this time i type the password and i click enter, but nothing happens, i can't click switch user either. At this point my only choice is to force shut down my macbook. This problem is a bit annoying since sometimes i have unsaved work.
Thanks in advance for any reply/ies.Press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly to restart.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
My Macbook keeps going black like it has shut down but it is still turned on. What is happening?
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Try Resetting the System Management Controller (SMC)
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New Macbook Pro 15 -when i remove the power charger the computer shuts down
Hello,
I just bought my new macbook pro 15 inch from my campus store (first mac- finally converted from pc) and i was loving it.
Then it randomly shut down. so i try to turn it back on... no response. so i plug in the charger and boots up so i forgot about it but then when i took the charger out it shuts down again. and when the charger is in the battery status is saying that its not charging. Anyone have any ideas??
Thanks,
AndrewReset the SMC (System Management Controller) and re-calibrate the Battery then if it keeps doing the same thing call Apple and make an appointment for them to take a look at it.
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HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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