MacBook Pro 10.10 extremely slow/unresponsive
Problem description:
MacBook Pro is very slow ever since 10.10 was installed. When waking from sleep it takes a while for the background to appear and then only half of the wallpaper will appear. Also, when using Safari, it becomes extremely unresponsive with the spinning beachball appearing every 5 minutes.
EtreCheck version: 2.1.2 (105)
Report generated 14 December 2014 20:49:23 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 4:35:12
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.90 GB (356.44 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[not loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[not loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) [Support]
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.10) [Support]
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist [Details]
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.printtool.agent.plist [Details]
[failed] com.apple.rcd.plist [Details]
[failed] com.apple.SafariNotificationAgent.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist [Details]
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist [Details]
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.nesessionmanager.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.systemstats.analysis.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
Default Browser: Version: 600 - SDK 10.10
DivXBrowserPlugin: Version: 2.2 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions: ℹ️
AdBlock
avast! Online Security
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.90 GB Disk used: 142.46 GB
Destinations:
TimeMachine [Network]
Total size: 984.35 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Adequate
Backup size 984.35 GB > (Disk used 142.46 GB X 3)
Top Processes by CPU: ℹ️
29% Finder
6% WindowServer
0% AppleSpell
0% Google Chrome
0% com.apple.prefs.backup.remoteservice
Top Processes by Memory: ℹ️
202 MB Safari
193 MB Finder
47 MB WindowServer
30 MB Disk Utility
26 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
38 MB Free RAM
920 MB Active RAM
885 MB Inactive RAM
1.23 GB Wired RAM
38.33 GB Page-ins
1.97 GB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 04:14:59 PM Self test - passed
Dec 13, 2014, 04:46:33 PM QuickLookSatellite_2014-12-13-164633_RH-3.crash
Dec 13, 2014, 04:39:06 PM Finder_2014-12-13-163906_RH-3.cpu_resource.diag [Details]
Dec 14, 2014, 07:54:08 PM update_2014-12-14-195408_RH-2.cpu_resource.diag [Details]
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
I need help!! My macbook pro is being extremly slow. When I try to open a program I get the colorful pin wheel but nothing is happening. It won't allow me to close the program. It is also shutting down saying that it had to restart due to an error, but I wont "show more" details. HELP!!
It sounds like your MBP is having kernel panics. Log one and post it for inspection.
http://support.apple.com/kb/ht2546
http://support.apple.com/kb/ts3742
Ciao. -
Yosemite made my MacBook Pro (Mid-2012) EXTREMELY slow
Yosemite has really gummed up my system. I'm reluctant to do a clean install, but I will if absolutely necessary.
This is what Etrecheck says. Any thought will be repaid by my eternal gratitude.
Problem description:
Macbook Pro (Mid-2012) is slow and lags following Yosemite installation.
EtreCheck version: 2.1.8 (121)
Report generated February 16, 2015 at 12:09:29 PM AST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 11
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 0:5:13
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 498.88 GB (390.89 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Fitbit Inc. Fitbit Base Station
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
3 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ciscosystems.ciscoconnectupgrade.daemon.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Family Volume (/Volumes/Family)
Eye-Fi Helper Application (/Applications/Eye-Fi/Eye-Fi Helper.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
Safari Extensions: ℹ️
Instapaper
Clip to DEVONthink
Dashlane
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 107.99 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 107.99 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
7% Activity Monitor
5% sysmond
1% backupd
1% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
69 MB InterCheck
56 MB Safari
43 MB mds_stores
39 MB SophosScanD
33 MB mds
Virtual Memory Information: ℹ️
76 MB Free RAM
961 MB Active RAM
866 MB Inactive RAM
1.12 GB Wired RAM
51.58 GB Page-ins
1.83 GB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 01:54:55 PM /Library/Logs/DiagnosticReports/SophosSXLD_2015-02-15-135455_[redacted].cpu_res ource.diag [Click for details]
Feb 15, 2015, 12:00:37 PM Self test - passed
Feb 15, 2015, 11:48:02 AM /Library/Logs/DiagnosticReports/galileod_2015-02-15-114802_[redacted].crash
Feb 15, 2015, 10:53:04 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-02-15-105304_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook PRO 2009 running extremely slow all of a sudden
Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo, 500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.
Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo, 500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.
-
MacBook Pro(Early 2011) extremely slow speed on Yosemite(10.10.2)
Hi All,
I installed and then reinstalled a fresh Yosemite But now i am experiencing issues like very slow speed of the OS & fan continuously ON. Mavericks was working fine.
this is my ertecheck report
EtreCheck version: 2.1.8 (121)
Report generated 1 April 2015 12:03:11 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
10 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Replace Soon - Cycle count 1329
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 4:1:57
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MacHDD_2 (disk0s4) /Volumes/MacHDD_2 : 349.63 GB (118.65 GB free)
MacHDD_1 (disk1) / : 149.11 GB (104.40 GB free)
Core Storage: disk0s2 149.48 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHDD_1: Disk size: 149.11 GB Disk used: 44.71 GB
Destinations:
MacHDD_2 [Local]
Total size: 349.63 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Adequate
Backup size 349.63 GB > (Disk used 44.71 GB X 3)
Top Processes by CPU: ℹ️
26% Microsoft Outlook
12% coreaudiod
6% Google Chrome
3% WindowServer
1% launchservicesd
Top Processes by Memory: ℹ️
215 MB mds_stores
193 MB Google Chrome
183 MB Google Chrome Helper
129 MB iTunes
107 MB Microsoft Outlook
Virtual Memory Information: ℹ️
5.04 GB Free RAM
3.41 GB Active RAM
698 MB Inactive RAM
1.59 GB Wired RAM
4.71 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 07:59:25 PM Self test - passedTry these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
My MacBook Pro has become extremely slow
Overnight my MacBook Pro (2012) has become very slow when trying to complete any task. I have plenty of space left and have emptied my trash but the problem persists. For added detail, I did just get an iphone which may be slowing my computer down through Icloud? Also, I did try downloading a file from a program called vuze, but I have done that before with no issues. Otherwise, I havent changed or done anything out of the ordinary to bring about this issue. If you have any suggestions that would be great, thanks.
This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | awk '/V.*[(]/{if ($3 !~ /0(5a|a5)c/) print}' | wc -l`; Ps "3rd-party USB devices"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “exec sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook pro has been extremely slow. Please advise!
Below is the result I got from running Etrecheck. Please advise. Thank you in advance!
Problem description:
computer is really slow , even so after upgrade to Yosemite
EtreCheck version: 2.1.8 (121)
Report generated April 10, 2015 at 6:11:59 PM AST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 524
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 1:48:7
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (62.96 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
PNY Technologies USB 2.0 FD 16.36 GB
JENN LIN (disk2s1) /Volumes/JENN LIN : 16.36 GB (14.84 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Applications/Apple Tools/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.2f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[unknown] com.absolute.abtsvcd.plist [Click for support]
[running] com.absolute.rpcgeo.plist [Click for support]
[running] com.absolute.rpcnet.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[running] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Drive Application (/Applications/Google Drive.app)
BetterSnapTool Application (/Applications/BetterSnapTool.app)
CCAAgent Application (/Applications/CCAAgent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
SaveFrom.net helper
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 435.92 GB
Destinations:
Untitled 1 [Local]
Total size: 500.11 GB
Total number of backups: 1
Oldest backup: 2014-12-27 07:43:28 +0000
Last backup: 2014-12-27 07:43:28 +0000
Size of backup disk: Too small
Backup size 500.11 GB < (Disk used 435.92 GB X 3)
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 2
Oldest backup: 2014-07-10 05:31:30 +0000
Last backup: 2014-07-12 02:48:26 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 435.92 GB X 3)
Top Processes by CPU: ℹ️
15% mds
4% WindowServer
1% Microsoft Excel
0% AppleSpell
0% Google Drive
Top Processes by Memory: ℹ️
451 MB Finder
215 MB CCleaner
163 MB Microsoft Excel
137 MB com.apple.WebKit.WebContent
107 MB mds_stores
Virtual Memory Information: ℹ️
145 MB Free RAM
1.57 GB Active RAM
1.45 GB Inactive RAM
774 MB Wired RAM
4.42 GB Page-ins
202 MB Page-outs
Diagnostics Information: ℹ️
Apr 10, 2015, 04:20:25 PM Self test - passed
Apr 9, 2015, 09:38:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-09- 213804_[redacted].crash
Apr 8, 2015, 12:38:34 AM /Library/Logs/DiagnosticReports/AdobeReader_2015-04-08-003834_[redacted].cpu_re source.diag [Click for details]I recommend that you eliminate Genieo, Norton AV and CleamMyMac. See if performance improves.
Also install additional RAM. 8GB would be good for the MBP.
The best sources of Mac compatible RAM are OWC and Crucial.
Ciao. -
I did the etre check and these were the results. I don't know if this is helpful or not.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:48:3
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.81 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.Cvnt.nke (2.1.2 - SDK 10.8)
com.Cvnt.driver.CvntDriver (2.1.2 - SDK 10.8)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.Cvnt.daemon.plist 3rd-Party support link
[System] com.Cvnt.Uninstall.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
Launch Agents:
[System] com.Cvnt.start.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Spotify
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link
DirectorShockwave: Version: 11.6.8r638 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
XBox 360 Controllers 3rd-Party support link
Old Applications:
None
Time Machine:
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
8% Finder
5% WindowServer
1% EtreCheck
1% LogosIndexer
0% Google Chrome
Top Processes by Memory:
233 MB com.apple.IconServicesAgent
127 MB Finder
127 MB Google Chrome
90 MB Dock
74 MB LogosIndexer
Virtual Memory Information:
304 MB Free RAM
1.83 GB Active RAM
1.21 GB Inactive RAM
682 MB Wired RAM
605 MB Page-ins
0 B Page-outsAlso, I tried booting in safe mode multiple times which did not help
-
Solid State Drive Issue on Macbook pro mid 2012 extremely slow
I recently purchased a Corsair Force LS solid state drive and installed it on my laptop. The hard drive is extremely slow and I cant even install Yosemite on it. It's stuck at the installation screen and kept showing the remaining wait time is 12 mins. I left it over night but it's still stuck there. I thought the hard drive was defective so I returned and bought a Kingston ssd. I put it back in and have the same issue. I also bought the Hard Drive Caddy tray to replace the optical drive with the ssd. The hard drive works like charm when I swapped it with the optical drive. I was able to install Yosemite on it and works like charm. However, When I put it back to the hard drive slot. I was able to boot into Yosemite but It is extremely slow. I called apple and they said that they don't support that. It is so weird. I don't know what to do now
I recently purchased a Corsair Force LS solid state drive and installed it on my laptop. The hard drive is extremely slow and I cant even install Yosemite on it. It's stuck at the installation screen and kept showing the remaining wait time is 12 mins. I left it over night but it's still stuck there. I thought the hard drive was defective so I returned and bought a Kingston ssd. I put it back in and have the same issue. I also bought the Hard Drive Caddy tray to replace the optical drive with the ssd. The hard drive works like charm when I swapped it with the optical drive. I was able to install Yosemite on it and works like charm. However, When I put it back to the hard drive slot. I was able to boot into Yosemite but It is extremely slow. I called apple and they said that they don't support that. It is so weird. I don't know what to do now
-
My macbook pro is running extremely slow...
After dealing with this problem for a week now, i decided to go attack the problem. I completely erased the hard disk and reinstalled Mac OS X 10.8.2. Still the problem remains the same. Computer reacts very, very, very slow. The activity monitor shows the CPU at 500-700% as kernel task (92 threads). What should I do?
When you erased and installed 10.8, did you restore from TimeMachine or clone? The data could be corrupted and causing your problem.
Try a few of the Steps here to resolve your issue, perhaps a SMC or PRAM reset, Hardware Test, Disk Utility will disclose something
Step by Step to fix your Mac
It sounds like a hardware issue, but your in the position to try everything you can before taking it in for a logicboard replacement or a new machine. -
MacBook Pro 13'' Internet extremely slow after 1 minute
When I turn it on, at first it seems fine. Normal speed, then about 1 minute later it will be excruciatingly slow, minutes to load a simple Internet page.
I just took it to apple, it's been away 8 days being repaired, new hard drive installed because it was failing to perform the most simple actions after a few minutes.
Just got it back today and had this problem immediately.
Anyone for any ideas guys??Care to share which OS you are using?
Have you read for possible solutions over in the "More Like This" thread over here?-----------------------> -
My MacBook Pro is running very slow after update to Yosemite
My Macbook pro is running extremely slow after updating to Yosemite. What can I do to solve this problem?
EtreCheck version: 2.1.1 (104)
Report generated 8. dec. 2014 kl. 20.05.45 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:2:9
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
Spotify Program (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
ViewRightWebPlayer: Version: 2.3.0.4 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% mds
11% WindowServer
0% fontd
0% AppleSpell
0% Dropbox
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
193 MB Safari
112 MB softwareupdated
107 MB Microsoft Word
94 MB Preview
Virtual Memory Information: ℹ️
617 MB Free RAM
1.82 GB Active RAM
869 MB Inactive RAM
724 MB Wired RAM
2.67 GB Page-ins
74 KB Page-outs
Diagnostics Information: ℹ️
Dec 8, 2014, 04:04:13 PM Self test - passed -
Help! Why is my Macbook Pro (Mid 2012) running slow?
I was reading previous posts and everything pointed to running and EtreCheck and posting the information. Below you will see the report that generated. Hopefully something will be found to help remedy the issue.
Problem description:
I am having the issue that my Macbook Pro is running extremely slow upon start up and when switching tasks.
EtreCheck version: 2.0.11 (98)
Report generated November 28, 2014 at 7:44:15 PM CST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 21:18:32
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (277.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Messages Application (/Applications/Messages.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 221.42 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 40
Oldest backup: 2014-03-13 18:42:40 +0000
Last backup: 2014-11-26 21:34:00 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% Google Drive
0% AppleSpell
0% notifyd
Top Processes by Memory: ℹ️
309 MB firefox
94 MB Google Drive
69 MB WindowServer
64 MB Messages
56 MB mds_stores
Virtual Memory Information: ℹ️
693 MB Free RAM
1.66 GB Active RAM
984 MB Inactive RAM
788 MB Wired RAM
11.77 GB Page-ins
511 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My MacBook Pro suddenly started running slow
Hi,
My MacBook Pro started running extremely slow a couple of days ago. I tried to search for help and found this forum where people had the same problem. I see that people are advised to check with etrecheck software and post it here to have further instructions. So I did mine and below are my results. I have opened the back of my laptop, cleaned up everything including the dirty fan and reseated the hard drive (which I had problem with loose cable in the past). It seems to fix the slow problem at the moment but the problem keeps appearing once in a while. So I hope someone could help me out. Thanks a lot in advance.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:10:41
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.16 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Kernel Extensions:
[not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
[not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
[not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
[not loaded] com.acard.driver.ACard67162 (2.0.3) Support
[not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
[not loaded] com.acard.driver.ACard6885M (2.0.6) Support
[not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
[kext loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist Support
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[failed] com.zeobit.MacKeeper.Helper Support
User Login Items:
MacShield
iTunesHelper
QuickTime Player 7
Mail
Dropbox
ExpanderDaemon
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
DivXBrowserPlugin: Version: 2.0 Support
o1dbrowserplugin: Version: 5.3.1.18536 Support
Google Earth Web Plug-in: Version: 7.1 Support
googletalkbrowserplugin: Version: 5.3.1.18536 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes:
DivX Support
Flash Player Support
Flip4Mac WMV Support
TeXDistPrefPane Support
Top Processes by CPU:
65% mdworker
1% hidd
1% WindowServer
1% Safari
0% fontd
Top Processes by Memory:
184 MB Safari
111 MB WebProcess
82 MB Dropbox
66 MB Mail
41 MB PubSubAgent
Virtual Memory Information:
2.40 GB Free RAM
776 MB Active RAM
219 MB Inactive RAM
391 MB Wired RAM
177 MB Page-ins
0 B Page-outsHi dippypants and dominic23,
Thanks for your help. I followed dippypants' advice and checked the Activity Monitor. Most of the processess that occupy my CPU and memory are Safari and Safari Web Content. Sometimes when these go down to low, I still have the same problem with computer running super slow.
I then followed dominic23's advice to look for MacKeeper not only in Applications but my whole laptop but I could not find it any where. Yet it still shows when I do the etrecheck. Do you guys think I might have some malware problem?
Thanks! Any help is much appreciated.
Below is the latest check using etrecheck software.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:12:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.07 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Kernel Extensions:
[not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
[not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
[not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
[not loaded] com.acard.driver.ACard67162 (2.0.3) Support
[not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
[not loaded] com.acard.driver.ACard6885M (2.0.6) Support
[not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
[kext loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist Support
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[failed] com.zeobit.MacKeeper.Helper Support
User Login Items:
MacShield
iTunesHelper
QuickTime Player 7
Mail
Dropbox
ExpanderDaemon
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
DivXBrowserPlugin: Version: 2.0 Support
o1dbrowserplugin: Version: 5.3.1.18536 Support
Google Earth Web Plug-in: Version: 7.1 Support
googletalkbrowserplugin: Version: 5.3.1.18536 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes:
DivX Support
Flash Player Support
Flip4Mac WMV Support
TeXDistPrefPane Support
Top Processes by CPU:
44% Finder
22% Mail
2% WindowServer
2% hidd
0% Activity Monitor
Top Processes by Memory:
246 MB Safari
147 MB Microsoft Word
115 MB WebProcess
98 MB Mail
82 MB Dropbox
Virtual Memory Information:
2.26 GB Free RAM
999 MB Active RAM
124 MB Inactive RAM
403 MB Wired RAM
238 MB Page-ins
0 B Page-outs -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
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