MacBook Pro 10.10 extremely slow/unresponsive

Problem description:
MacBook Pro is very slow ever since 10.10 was installed. When waking from sleep it takes a while for the background to appear and then only half of the wallpaper will appear. Also, when using Safari, it becomes extremely unresponsive with the spinning beachball appearing every 5 minutes.
EtreCheck version: 2.1.2 (105)
Report generated 14 December 2014 20:49:23 GMT
Hardware Information: ℹ️
  MacBook Pro (13-inch, Early 2011) (Verified)
  MacBook Pro - model: MacBookPro8,1
  1 2.7 GHz Intel Core i7 CPU: 2-core
  4 GB RAM Upgradeable
  BANK 0/DIMM0
  2 GB DDR3 1333 MHz ok
  BANK 1/DIMM0
  2 GB DDR3 1333 MHz ok
  Bluetooth: Old - Handoff/Airdrop2 not supported
  Wireless:  en1: 802.11 a/b/g/n
Video Information: ℹ️
  Intel HD Graphics 3000 - VRAM: 384 MB
  Color LCD 1280 x 800
System Software: ℹ️
  OS X 10.10.1 (14B25) - Uptime: one day 4:35:12
Disk Information: ℹ️
  ST9500325ASG disk0 : (500.11 GB)
  S.M.A.R.T. Status: Verified
  EFI (disk0s1) <not mounted> : 210 MB
  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
  Macintosh HD (disk1) / : 498.90 GB (356.44 GB free)
  Encrypted AES-XTS Unlocked
  Core Storage: disk0s2 499.25 GB Online
  MATSHITADVD-R   UJ-8A8 
USB Information: ℹ️
  Apple Inc. FaceTime HD Camera (Built-in)
  Apple Inc. BRCM2070 Hub
  Apple Inc. Bluetooth USB Host Controller
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
  Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
  Mac App Store and identified developers
Kernel Extensions: ℹ️
  /Library/Application Support/Avast/components/fileshield/unsigned
  [not loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
  /Library/Application Support/Avast/components/proxy/unsigned
  [not loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) [Support]
  /Library/Extensions
  [not loaded] org.virtualbox.kext.VBoxDrv (4.2.10) [Support]
  [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.10) [Support]
  [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.10) [Support]
  [not loaded] org.virtualbox.kext.VBoxUSB (4.2.10) [Support]
  /System/Library/Extensions
  [not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) [Support]
Problem System Launch Agents: ℹ️
  [failed] com.apple.AirPlayUIAgent.plist [Details]
  [failed] com.apple.CallHistoryPluginHelper.plist
  [failed] com.apple.CallHistorySyncHelper.plist [Details]
  [failed] com.apple.cmfsyncagent.plist [Details]
  [failed] com.apple.coreservices.appleid.authentication.plist [Details]
  [failed] com.apple.EscrowSecurityAlert.plist [Details]
  [failed] com.apple.printtool.agent.plist [Details]
  [failed] com.apple.rcd.plist [Details]
  [failed] com.apple.SafariNotificationAgent.plist
  [failed] com.apple.sbd.plist [Details]
  [failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
  [failed] com.apple.AssetCacheLocatorService.plist [Details]
  [failed] com.apple.awdd.plist [Details]
  [failed] com.apple.ctkd.plist
  [failed] com.apple.icloud.findmydeviced.plist [Details]
  [failed] com.apple.ifdreader.plist
  [failed] com.apple.installd.plist [Details]
  [failed] com.apple.nehelper.plist [Details]
  [failed] com.apple.nesessionmanager.plist
  [failed] com.apple.periodic-daily.plist [Details]
  [failed] com.apple.periodic-weekly.plist [Details]
  [failed] com.apple.softwareupdate_download_service.plist [Details]
  [failed] com.apple.systemstats.analysis.plist [Details]
  [failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
  [not loaded] com.teamviewer.teamviewer.plist [Support]
  [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
  [loaded] com.adobe.fpsaud.plist [Support]
  [not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
  [invalid?] com.avast.home.userinit.plist [Support]
  [running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
  None
Internet Plug-ins: ℹ️
  AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]
  FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
  OVSHelper: Version: 1.1 [Support]
  Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
  Default Browser: Version: 600 - SDK 10.10
  DivXBrowserPlugin: Version: 2.2 [Support]
  QuickTime Plugin: Version: 7.7.3
  SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
  Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
  JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions: ℹ️
  AdBlock
  avast! Online Security
  DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
  DivX  [Support]
  Flash Player  [Support]
  Java  [Support]
Time Machine: ℹ️
  Mobile backups: ON
  Auto backup: YES
  Volumes being backed up:
  Macintosh HD: Disk size: 498.90 GB Disk used: 142.46 GB
  Destinations:
  TimeMachine [Network]
  Total size: 984.35 GB
  Total number of backups: 0
  Oldest backup: -
  Last backup: -
  Size of backup disk: Adequate
  Backup size 984.35 GB > (Disk used 142.46 GB X 3)
Top Processes by CPU: ℹ️
      29% Finder
      6% WindowServer
      0% AppleSpell
      0% Google Chrome
      0% com.apple.prefs.backup.remoteservice
Top Processes by Memory: ℹ️
  202 MB Safari
  193 MB Finder
  47 MB WindowServer
  30 MB Disk Utility
  26 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
  38 MB Free RAM
  920 MB Active RAM
  885 MB Inactive RAM
  1.23 GB Wired RAM
  38.33 GB Page-ins
  1.97 GB Page-outs
Diagnostics Information: ℹ️
  Dec 13, 2014, 04:14:59 PM Self test - passed
  Dec 13, 2014, 04:46:33 PM QuickLookSatellite_2014-12-13-164633_RH-3.crash
  Dec 13, 2014, 04:39:06 PM Finder_2014-12-13-163906_RH-3.cpu_resource.diag [Details]
  Dec 14, 2014, 07:54:08 PM update_2014-12-14-195408_RH-2.cpu_resource.diag [Details]

When you have the problem, note the exact time: hour, minute, second.  
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • My Macbook Pro is being extremely slow and shutting down because of different errors, what can I do to fix this?

    I need help!! My macbook pro is being extremly slow. When I try to open a program I get the colorful pin wheel but nothing is happening. It won't allow me to close the program. It is also shutting down saying that it had to restart due to an error, but I wont "show more" details. HELP!!

    It sounds like your MBP is having kernel panics.  Log one and post it for inspection.
    http://support.apple.com/kb/ht2546
    http://support.apple.com/kb/ts3742
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  • Yosemite made my MacBook Pro (Mid-2012) EXTREMELY slow

    Yosemite has really gummed up my system. I'm reluctant to do a clean install, but I will if absolutely necessary.
    This is what Etrecheck says. Any thought will be repaid by my eternal gratitude.
    Problem description:
    Macbook Pro (Mid-2012) is slow and lags following Yosemite installation.
    EtreCheck version: 2.1.8 (121)
    Report generated February 16, 2015 at 12:09:29 PM AST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 11
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
            Thunderbolt Display 2560 x 1440
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 0:5:13
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk2) / : 498.88 GB (390.89 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Fitbit Inc. Fitbit Base Station
        Apple Inc. Apple Thunderbolt Display
        Apple Inc. Display Audio
        Apple Inc. FaceTime HD Camera (Display)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
            Apple Inc. Thunderbolt Display
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        3 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.wdhelper.plist
        4 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.ciscosystems.ciscoconnectupgrade.daemon.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Family    Volume  (/Volumes/Family)
        Eye-Fi Helper    Application  (/Applications/Eye-Fi/Eye-Fi Helper.app)
        ScanSnap Manager    Application  (/Applications/ScanSnap/ScanSnap Manager.app)
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
    Safari Extensions: ℹ️
        Instapaper
        Clip to DEVONthink
        Dashlane
        Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 107.99 GB
        Destinations:
            Data [Network]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 107.99 GB X 3)
    Top Processes by CPU: ℹ️
             8%    WindowServer
             7%    Activity Monitor
             5%    sysmond
             1%    backupd
             1%    Fitbit Connect Menubar Helper
    Top Processes by Memory: ℹ️
        69 MB    InterCheck
        56 MB    Safari
        43 MB    mds_stores
        39 MB    SophosScanD
        33 MB    mds
    Virtual Memory Information: ℹ️
        76 MB    Free RAM
        961 MB    Active RAM
        866 MB    Inactive RAM
        1.12 GB    Wired RAM
        51.58 GB    Page-ins
        1.83 GB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 01:54:55 PM    /Library/Logs/DiagnosticReports/SophosSXLD_2015-02-15-135455_[redacted].cpu_res ource.diag [Click for details]
        Feb 15, 2015, 12:00:37 PM    Self test - passed
        Feb 15, 2015, 11:48:02 AM    /Library/Logs/DiagnosticReports/galileod_2015-02-15-114802_[redacted].crash
        Feb 15, 2015, 10:53:04 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-02-15-105304_[redacted].cp u_resource.diag [Click for details]

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook PRO 2009 running extremely slow all of a sudden

    Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo,  500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.

    Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo,  500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.

  • MacBook Pro(Early 2011) extremely slow speed on Yosemite(10.10.2)

    Hi All,
    I installed and then reinstalled a fresh Yosemite But now i am experiencing issues like very slow speed of the OS & fan continuously ON. Mavericks was working fine.
    this is my ertecheck report
    EtreCheck version: 2.1.8 (121)
    Report generated 1 April 2015 12:03:11 am IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.7 GHz Intel Core i7 CPU: 2-core
        10 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Replace Soon - Cycle count 1329
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 4:1:57
    Disk Information: ℹ️
        Hitachi HTS545050B9A302 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            MacHDD_2 (disk0s4) /Volumes/MacHDD_2 : 349.63 GB (118.65 GB free)
            MacHDD_1 (disk1) / : 149.11 GB (104.40 GB free)
                Core Storage: disk0s2 149.48 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacHDD_1: Disk size: 149.11 GB Disk used: 44.71 GB
        Destinations:
            MacHDD_2 [Local]
            Total size: 349.63 GB
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Adequate
                Backup size 349.63 GB > (Disk used 44.71 GB X 3)
    Top Processes by CPU: ℹ️
            26%    Microsoft Outlook
            12%    coreaudiod
             6%    Google Chrome
             3%    WindowServer
             1%    launchservicesd
    Top Processes by Memory: ℹ️
        215 MB    mds_stores
        193 MB    Google Chrome
        183 MB    Google Chrome Helper
        129 MB    iTunes
        107 MB    Microsoft Outlook
    Virtual Memory Information: ℹ️
        5.04 GB    Free RAM
        3.41 GB    Active RAM
        698 MB    Inactive RAM
        1.59 GB    Wired RAM
        4.71 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 07:59:25 PM    Self test - passed

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • My MacBook Pro has become extremely slow

    Overnight my MacBook Pro (2012) has become very slow when trying to complete any task. I have plenty of space left and have emptied my trash but the problem persists. For added detail, I did just get an iphone which may be slowing my computer down through Icloud? Also, I did try downloading a file from a program called vuze, but I have done that before with no issues. Otherwise, I havent changed or done anything out of the ordinary to bring about this issue. If you have any suggestions that would be great, thanks.

    This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | awk '/V.*[(]/{if ($3 !~ /0(5a|a5)c/) print}' | wc -l`; Ps "3rd-party USB devices"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “exec sh” and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Macbook pro has been extremely slow. Please advise!

    Below is the result I got from running Etrecheck. Please advise. Thank you in advance!
    Problem description:
    computer is really slow , even so after upgrade to Yosemite
    EtreCheck version: 2.1.8 (121)
    Report generated April 10, 2015 at 6:11:59 PM AST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 524
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 1:48:7
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (62.96 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        PNY Technologies USB 2.0 FD 16.36 GB
            JENN LIN (disk2s1) /Volumes/JENN LIN : 16.36 GB (14.84 GB free)
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Geneio [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Applications/Apple   Tools/Transmit.app
        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.internetSecurity (5.2f2 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ips (3.5f2 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [unknown]    com.absolute.abtsvcd.plist [Click for support]
        [running]    com.absolute.rpcgeo.plist [Click for support]
        [running]    com.absolute.rpcnet.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.genieo.completer.download.plist [Adware! - Remove]
        [loaded]    com.genieo.completer.ltvbit.plist [Adware! - Remove]
        [running]    com.genieo.completer.update.plist [Adware! - Remove]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        BetterSnapTool    Application  (/Applications/BetterSnapTool.app)
        CCAAgent    Application  (/Applications/CCAAgent.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        RealPlayer Plugin: Version: Unknown [Click for support]
    Safari Extensions: ℹ️
        SaveFrom.net helper
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 435.92 GB
        Destinations:
            Untitled 1 [Local]
            Total size: 500.11 GB
            Total number of backups: 1
            Oldest backup: 2014-12-27 07:43:28 +0000
            Last backup: 2014-12-27 07:43:28 +0000
            Size of backup disk: Too small
                Backup size 500.11 GB < (Disk used 435.92 GB X 3)
            Time Machine Backups [Local]
            Total size: 499.76 GB
            Total number of backups: 2
            Oldest backup: 2014-07-10 05:31:30 +0000
            Last backup: 2014-07-12 02:48:26 +0000
            Size of backup disk: Too small
                Backup size 499.76 GB < (Disk used 435.92 GB X 3)
    Top Processes by CPU: ℹ️
            15%    mds
             4%    WindowServer
             1%    Microsoft Excel
             0%    AppleSpell
             0%    Google Drive
    Top Processes by Memory: ℹ️
        451 MB    Finder
        215 MB    CCleaner
        163 MB    Microsoft Excel
        137 MB    com.apple.WebKit.WebContent
        107 MB    mds_stores
    Virtual Memory Information: ℹ️
        145 MB    Free RAM
        1.57 GB    Active RAM
        1.45 GB    Inactive RAM
        774 MB    Wired RAM
        4.42 GB    Page-ins
        202 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 10, 2015, 04:20:25 PM    Self test - passed
        Apr 9, 2015, 09:38:04 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-09- 213804_[redacted].crash
        Apr 8, 2015, 12:38:34 AM    /Library/Logs/DiagnosticReports/AdobeReader_2015-04-08-003834_[redacted].cpu_re source.diag [Click for details]

    I recommend that you eliminate Genieo, Norton AV and CleamMyMac.  See if performance improves.
    Also install additional RAM. 8GB would be good for the MBP.
    The best sources of Mac compatible RAM are OWC and Crucial.
    Ciao.

  • My macbook pro starting running extremely slow, to the point where it freezes every few seconds then catches up again. This happened out of the blue, didn't change anything on the computer.

    I did the etre check and these were the results. I don't know if this is helpful or not.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:48:3
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.81 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.Cvnt.nke          (2.1.2 - SDK 10.8)
              com.Cvnt.driver.CvntDriver          (2.1.2 - SDK 10.8)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.Cvnt.daemon.plist 3rd-Party support link
              [System] com.Cvnt.Uninstall.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.mice.360Daemon.plist 3rd-Party support link
    Launch Agents:
              [System] com.Cvnt.start.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Spotify
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link
              DirectorShockwave: Version: 11.6.8r638 3rd-Party support link
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              XBox 360 Controllers  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Excellent
                                  Backup size 0 B > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   8%          Finder
                   5%          WindowServer
                   1%          EtreCheck
                   1%          LogosIndexer
                   0%          Google Chrome
    Top Processes by Memory:
              233 MB          com.apple.IconServicesAgent
              127 MB          Finder
              127 MB          Google Chrome
              90 MB          Dock
              74 MB          LogosIndexer
    Virtual Memory Information:
              304 MB          Free RAM
              1.83 GB          Active RAM
              1.21 GB          Inactive RAM
              682 MB          Wired RAM
              605 MB          Page-ins
              0 B          Page-outs

    Also, I tried booting in safe mode multiple times which did not help

  • Solid State Drive Issue on Macbook pro mid 2012 extremely slow

    I recently purchased a Corsair Force LS solid state drive and installed it on my laptop. The hard drive is extremely slow and I cant even install Yosemite on it. It's stuck at the installation screen and kept showing the remaining wait time is 12 mins. I left it over night but it's still stuck there. I thought the hard drive was defective so I returned and bought a Kingston ssd. I put it back in and have the same issue. I also bought the Hard Drive Caddy tray to replace the optical drive with the ssd. The hard drive works like charm when I swapped it with the optical drive. I was able to install Yosemite on it and works like charm. However, When I put it back to the hard drive slot. I was able to boot into Yosemite but It is extremely slow. I called apple and they said that they don't support that. It is so weird. I don't know what to do now

    I recently purchased a Corsair Force LS solid state drive and installed it on my laptop. The hard drive is extremely slow and I cant even install Yosemite on it. It's stuck at the installation screen and kept showing the remaining wait time is 12 mins. I left it over night but it's still stuck there. I thought the hard drive was defective so I returned and bought a Kingston ssd. I put it back in and have the same issue. I also bought the Hard Drive Caddy tray to replace the optical drive with the ssd. The hard drive works like charm when I swapped it with the optical drive. I was able to install Yosemite on it and works like charm. However, When I put it back to the hard drive slot. I was able to boot into Yosemite but It is extremely slow. I called apple and they said that they don't support that. It is so weird. I don't know what to do now

  • My macbook pro is running extremely slow...

    After dealing with this problem for a week now, i decided to go attack the problem. I completely erased the hard disk and reinstalled Mac OS X 10.8.2. Still the problem remains the same. Computer reacts very, very, very slow. The activity monitor shows the CPU at 500-700% as kernel task (92 threads). What should I do?

    When you erased and installed 10.8, did you restore from TimeMachine or clone? The data could be corrupted and causing your problem.
    Try a few of the Steps here to resolve your issue, perhaps a SMC or PRAM reset, Hardware Test, Disk Utility will disclose something
    Step by Step to fix your Mac
    It sounds like a hardware issue, but your in the position to try everything you can before taking it in for a logicboard replacement or a new machine.

  • MacBook Pro 13'' Internet extremely slow after 1 minute

    When I turn it on, at first it seems fine. Normal speed, then about 1 minute later it will be excruciatingly slow, minutes to load a simple Internet page.
    I just took it to apple, it's been away 8 days being repaired, new hard drive installed because it was failing to perform the most simple actions after a few minutes.
    Just got it back today and had this problem immediately.
    Anyone for any ideas guys??

    Care to share which OS you are using?
    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

  • My MacBook Pro is running very slow after update to Yosemite

    My Macbook pro is running extremely slow after updating to Yosemite. What can I do to solve this problem?

    EtreCheck version: 2.1.1 (104)
    Report generated 8. dec. 2014 kl. 20.05.45 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 4:2:9
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Program (/Applications/Dropbox.app)
      Spotify Program (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
      ViewRightWebPlayer: Version: 2.3.0.4 [Support]
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          13% mds
          11% WindowServer
          0% fontd
          0% AppleSpell
          0% Dropbox
    Top Processes by Memory: ℹ️
      228 MB com.apple.WebKit.WebContent
      193 MB Safari
      112 MB softwareupdated
      107 MB Microsoft Word
      94 MB Preview
    Virtual Memory Information: ℹ️
      617 MB Free RAM
      1.82 GB Active RAM
      869 MB Inactive RAM
      724 MB Wired RAM
      2.67 GB Page-ins
      74 KB Page-outs
    Diagnostics Information: ℹ️
      Dec 8, 2014, 04:04:13 PM Self test - passed

  • Help! Why is my Macbook Pro (Mid 2012) running slow?

    I was reading previous posts and everything  pointed to running  and EtreCheck and posting the information. Below you will see the report that generated. Hopefully something will be found to help remedy the issue.
    Problem description:
    I am having the issue that my Macbook Pro is running extremely slow upon start up and when switching tasks.
    EtreCheck version: 2.0.11 (98)
    Report generated November 28, 2014 at 7:44:15 PM CST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 2 days 21:18:32
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (277.45 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Messages Application (/Applications/Messages.app)
      Google Drive Application (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 221.42 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 40
      Oldest backup: 2014-03-13 18:42:40 +0000
      Last backup: 2014-11-26 21:34:00 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% fontd
          0% Google Drive
          0% AppleSpell
          0% notifyd
    Top Processes by Memory: ℹ️
      309 MB firefox
      94 MB Google Drive
      69 MB WindowServer
      64 MB Messages
      56 MB mds_stores
    Virtual Memory Information: ℹ️
      693 MB Free RAM
      1.66 GB Active RAM
      984 MB Inactive RAM
      788 MB Wired RAM
      11.77 GB Page-ins
      511 MB Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My MacBook Pro suddenly started running slow

    Hi,
    My MacBook Pro started running extremely slow a couple of days ago. I tried to search for help and found this forum where people had the same problem. I see that people are advised to check with etrecheck software and post it here to have further instructions. So I did mine and below are my results. I have opened the back of my laptop, cleaned up everything including the dirty fan and reseated the hard drive (which I had problem with loose cable in the past). It seems to fix the slow problem at the moment but the problem keeps appearing once in a while. So I hope someone could help me out. Thanks a lot in advance.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:10:41
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
                        (null) (disk0s1) <not mounted>: 200 MB
                        Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.16 GB free)
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
    Kernel Extensions:
              [not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
              [not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
              [not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
              [not loaded] com.acard.driver.ACard67162 (2.0.3) Support
              [not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
              [not loaded] com.acard.driver.ACard6885M (2.0.6) Support
              [not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
              [kext loaded] com.cisco.nke.ipsec (2.0.1) Support
              [not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
    Startup Items:
              CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
              MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
    Problem System Launch Daemons:
              [not loaded] org.samba.winbindd.plist Support
    Problem System Launch Agents:
              [failed] com.apple.Kerberos.renew.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.google.keystone.daemon.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [running] com.spotify.webhelper.plist Support
              [failed] com.zeobit.MacKeeper.Helper Support
    User Login Items:
              MacShield
              iTunesHelper
              QuickTime Player 7
              Mail
              Dropbox
              ExpanderDaemon
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.6.6
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.5.5 Support
              DivXBrowserPlugin: Version: 2.0 Support
              o1dbrowserplugin: Version: 5.3.1.18536 Support
              Google Earth Web Plug-in: Version: 7.1 Support
              googletalkbrowserplugin: Version: 5.3.1.18536 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.2
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
              WebEx: Version: 1.0 Support
    3rd Party Preference Panes:
              DivX  Support
              Flash Player  Support
              Flip4Mac WMV  Support
              TeXDistPrefPane  Support
    Top Processes by CPU:
                  65%          mdworker
                   1%          hidd
                   1%          WindowServer
                   1%          Safari
                   0%          fontd
    Top Processes by Memory:
              184 MB          Safari
              111 MB          WebProcess
              82 MB          Dropbox
              66 MB          Mail
              41 MB          PubSubAgent
    Virtual Memory Information:
              2.40 GB          Free RAM
              776 MB          Active RAM
              219 MB          Inactive RAM
              391 MB          Wired RAM
              177 MB          Page-ins
              0 B          Page-outs

    Hi dippypants and dominic23,
    Thanks for your help. I followed dippypants' advice and checked the Activity Monitor. Most of the processess that occupy my CPU and memory are Safari and Safari Web Content. Sometimes when these go down to low, I still have the same problem with computer running super slow.
    I then followed dominic23's advice to look for MacKeeper not only in Applications but my whole laptop but I could not find it any where. Yet it still shows when I do the etrecheck. Do you guys think I might have some malware problem?
    Thanks! Any help is much appreciated.
    Below is the latest check using etrecheck software.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:12:7
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
                        (null) (disk0s1) <not mounted>: 200 MB
                        Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.07 GB free)
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
    Kernel Extensions:
              [not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
              [not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
              [not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
              [not loaded] com.acard.driver.ACard67162 (2.0.3) Support
              [not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
              [not loaded] com.acard.driver.ACard6885M (2.0.6) Support
              [not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
              [kext loaded] com.cisco.nke.ipsec (2.0.1) Support
              [not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
    Startup Items:
              CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
              MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
    Problem System Launch Daemons:
              [not loaded] org.samba.winbindd.plist Support
    Problem System Launch Agents:
              [failed] com.apple.Kerberos.renew.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.google.keystone.daemon.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [running] com.spotify.webhelper.plist Support
              [failed] com.zeobit.MacKeeper.Helper Support
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              MacShield
              iTunesHelper
              QuickTime Player 7
              Mail
              Dropbox
              ExpanderDaemon
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.6.6
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.5.5 Support
              DivXBrowserPlugin: Version: 2.0 Support
              o1dbrowserplugin: Version: 5.3.1.18536 Support
              Google Earth Web Plug-in: Version: 7.1 Support
              googletalkbrowserplugin: Version: 5.3.1.18536 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.2
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
              WebEx: Version: 1.0 Support
    3rd Party Preference Panes:
              DivX  Support
              Flash Player  Support
              Flip4Mac WMV  Support
              TeXDistPrefPane  Support
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                  44%          Finder
                  22%          Mail
                   2%          WindowServer
                   2%          hidd
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              98 MB          Mail
              82 MB          Dropbox
    Virtual Memory Information:
              2.26 GB          Free RAM
              999 MB          Active RAM
              124 MB          Inactive RAM
              403 MB          Wired RAM
              238 MB          Page-ins
              0 B          Page-outs

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