MacBook Pro 10.6.8 still freezing after performing clean install of os.

Took to local Apple Store and they performed clean install of operating system. Worked for approximately 10 minutes and back to freezing again. Can still move cursor but everything else is unresponsive. Any suggestions would be helpful. Thanks.

Sounds like a hardware problem. Try replacing the RAM modules with new ones. Replace the HDD with a new one.

Similar Messages

MacBook Pro 13' Early 2011: Still Slow After 16GB RAM Upgrade

Hi,
I have a MacBook Pro 13' Early 2011 running Yosemite. After the RAM upgrade to 16GB, the speed of the computer is still not satisfactory, having some lag times in launching softwares and startup. Please suggest me what to do. Below is the report. Thank you!
Problem description:
The computer is still running slow even after the RAM upgrade to 16GB.
EtreCheck version: 2.0.11 (98)
Report generated November 18, 2014 at 5:40:20 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:7:52
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (156.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.wacom.kext.pentablet (5.3.0 - SDK 10.8) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.wacom.pentablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 162.22 GB
Destinations:
LACIE SHARE [Local]
Total size: 350.07 GB
Total number of backups: 5
Oldest backup: 2012-07-17 01:12:57 +0000
Last backup: 2014-03-19 07:05:24 +0000
Size of backup disk: Too small
Backup size 350.07 GB < (Disk used 162.22 GB X 3)
Top Processes by CPU: ℹ️
      9% mds
      6% WindowServer
      1% BBLaunchAgent
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
103 MB mds_stores
86 MB Dropbox
86 MB ocspd
69 MB com.apple.WebKit.WebContent
52 MB Safari
Virtual Memory Information: ℹ️
13.07 GB Free RAM
1.71 GB Active RAM
740 MB Inactive RAM
1.66 GB Wired RAM
1.31 GB Page-ins
0 B Page-outs

First go to the RIM web site and look to see if they have an uninstaller for the device you had. Some times a reinstall of the application and then running the uninstaller is required for complete removal.
If no uninstaller is available, then you will have to use Spotlight to find all items with 'Blackberry' and 'Rim' in the titles. I would also download EasyFind and use that to locate such files. Often it will locate items that Spotlight misses.
Ciao.

MacBook Pro makes a noise and freezes after I open the lid and awake it from it's sleep after installing Mt. Lion. How do I fix this?

Eversince I installed Mt. Lion my Macbook Pro has been making a long "beeeeeeep" noise and freezes after I try to awake it from it's sleep by opening the lid. How do I fix this problem?

Either the license files were not transferred or it has to be relicensed.
Remove and then re-install aperture. On an rMBP this should take only a couple of minutes.

MacBook pro 2009 is slow and freezing after installing mountain lion. Cannot get iPhoto to open fully, other apps are freezing.

Help! I thought I was doing the right thing by installing Mountain Lion on my 2009 MacBook Pro. It took forever to download correctly and now it is performing so poorly (freezing during applications, have to use force quit, have to use power button to shut it down, etc.) that I wish I never installed it! I want my old operating system back!

Boot in safe mode.* This will cause certain caches maintained by the system to be rebuilt. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot than normal.
When the login screen appears, reboot as usual (not in safe mode) and test. There's no need to log in while in safe mode.

Macbook Pro keyboard and track pad freezes after a day or two of using bluetooth Magic Mouse

The first time this happened I thought my 3 y/old 17" Macbook Pro had died. The mouse cursor had frozen to the top left of the screen and the keyboard was also frozen and no matter what I did it didnt unfreeze. Even restarting. I searched extensively online and the only solution offered was to re install the system software.
The next day I took it into work, opened it ip there and the cursor and keyboard was working again.
This led me to believe there was a conflict with my recently purchased Magic Mouse and/or bluetooth. Even though I had been using the mouse for well over 3 weeks with no problem.
I resumed using the Magic Mouse with the computer for another week and then the keyboard/trackpad froze again. The Magic Mouse remained active. This time, I took the batteries out of the mouse and took the computer downstairs. After a couple of hours everything is working fine again.
Has anyone had this experience and knows how to fix? Or am I resigned to using a wired mouse?

I have never encountered anything similar. However, try resetting the PRAM and SMC.
Barry

Acrobat X Pro no longer edits pdf's after doing clean install going from 10.9 to 10.10 on mac.

all other suite programs seem to work just fine. Just not Acrobat X. Was install from upgrade serials numbers. Acrobat X does not work well using Yosemite for me.....

I am not able to edit scanned documents that once could. They were scanned in as PDF files. The files that I once could edit in Acrobat x Pro are no longer editable. Past PDF's that I used change dates and resend no work. I did a clean install going from maverick 10.9 to yosemite 10.10 due to an issue with third party program. Since the clean install I have not been able to see or work on older adobe files that I once could. Everything that had a adobe icon attach to it has disappeared and been replaced with an apple pdf icon. It will not let me select areas as I once could to even copy and paste.
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2006 MacBook Pro shutting down several times (heat?) during clean install

Hi guys,
Title pretty much says it all: I upgraded from Tiger to SL last weekend, and thought that some apps were running funny, so I decided to do a clean install instead. I must add at this point that my system was completely up-to-date. So tonight, around 6:30 French time, I put the SL DVD in my SuperDrive, rebooted my MBP, pressed the option key to get a choice between booting from the MacintoshHD drive or the DVD, selected the latter, chose the language, options (Rosetta, no other language but French, etc...), and off I went. About ten minutes later, my MBP shut down abruptly, and I thought that was because it was overheating. I installed on top of a rotating fan I have at home, which is currently blowing from below on the underside of my Mac. As far as I can tell, no overheating to speak of. Still.
My MBP just shut down again, for the seventh or eight time now, while the progress bar stated there was about 30 minutes left before install was completed. I'm at a loss here, guys, because even though the SL install will (supposedly) pick up where it left when the computer shut down, it's gonna take me forever to actually install SL, if I can at all. And since I formatted my HD prior to the first install attempt, I'm pretty much screwed. Right now, I'm going to try another install with an external DVD drive, just in case, but I doubt it will change anything. My MBP has always been prone to overheating and abruptly shutting down, and the fact that the internal fans are not working during install probably doesn't help...
So, in a nutshell, can you guys help, suggest, propose, do something to let me make an SL clean install on this piece of (expensive) junk? Or should I ride the elevator four floors down and dump it in the trash? Of course, I could (try to) reinstall Tiger, then upgrade (if I can...), but what would be the point...?

Did I read correctly - your internal fan/blower is not working at all? Normally when your laptop gets hot you should hear a loud noise from the blower. If the blower is not kicking in during the intall then this is not normal and will result in what you are seeing - a shut down due to your chip temperature getting too hot. In laptops the thermal cooling is always an issue due to reduced space. There is a heat pipe to move the heat off the chip to the side and then a blower (not really a fan - no room, use a blower technology). And if the blower is not working you are out of luck. You could consider repairing, but you are talking about a 5 yr old laptop.
A fan blowing on the bottom of the laptop is not a very good cooling mechanism. If you must you could put the laptop on top of "ice packs" the frozen gel bags. Maybe this will get you through the process. And the external DVD is a good idea (but in general relying on cooling through the case is a bad idea). But in the long run you need to repair or replace the laptop if the blower is not working.
If you got 5 good years out of a laptop you have gotten your money's worth, honestly. At my work we rotate out laptops each 3 years (use to be every 2 years). The manufacturers also consider 3 yrs to be a normal life (I know - Macs are more expensive so should work forever, I am just restating what I have read).

How restore macbook pro v10.6.4 keeps freezing after complete

It says install complete the restart. computer starts up to enter you info name password then keeps freezing. not sure what to do. I am using factory disk that came with computer. I bought it between 2009 - 2010.

It says install complete the restart. computer starts up to enter you info name password then keeps freezing. not sure what to do. I am using factory disk that came with computer. I bought it between 2009 - 2010.

Acrobat 8 freezes after a clean install...

I'm moving my Acrobat 8 Standard licensed copy from one laptop to another. I've already deactivated it from the old account. I re-downloaded the installer from the Adobe store and tried running it on my new laptop. Install goes just fine... no issues, but when it launches the application, it locks up within a few seconds... can't even get to the part where I enter my activation key. Both the old & new machines are Vista x64.
I looked in the Vista Event Log and saw where the app was frozen, but all it said was to check the Problems & Solutions app. Checking there simply said there's a more recent version of Acrobat. I'm aware v9 is out, but I have no reason to upgrade and would rather stick with v8 for now.
Any ideas on what I could try? I've made sure to install with A/V & Firewall turned off.

There is no such thing as a clean install. Apple's installer options in 10.5.6 and earlier included an archive and install, upgrade and install, or erase and install.
In 10.6 and later just an upgrade and install, and erase and install.
The 10.6 upgrade and install offered a limited downgrade option, that may leave behind crumbs of newer system pieces that don't play well with the older operating system, but at least it was usable.
You do not have to go through 10.5 to get to 10.6.
The only time it is preferable to erase is if you don't have enough space to include both what you already have of 10.4 and 10.6.
Go by this rule of thumb for disk space*:
http://www.macmaps.com/diskfull.html
And read this FAQ*:
http://www.macmaps.com/diskfull.html
If you depend on post script fonts, stop at 10.6.6.

Contacts STILL disappearing after complete clean install of everything

OK, keep a long story short: Old Snow Leopard server + Lion or newer clients resulted in users with network home folders having their contacts deleted over and over and over. There have been a few thread concerning this, and I've gone through hours and hours of troubleshooting from those threads, but nothing resulted in a solution that worked for more than a few hours.
Now, this year, our school has a completely fresh Mavericks server install on all new hardware. This server is setup to run ONLY File Sharing and Open Directory for networked home folders. We just point each client machine at the Server's IP address on the LAN and bind it to the server as usual. That's all we need and all we want. No other service is running on the server, and never has been. Clients are running Mountain Lion for the most part. Users are completely setup from scratch this year, only Documents, Desktop items etc. have been moved. Nothing from Library folder, just basic files. Local accounts on the bound computers work fine, it's only the accounts (network home folders) which reside on the Server that fail in this way.
So this is about the most basic networking setup imaginable, and yet *bam* many, many hours into setting up the users and what happens but the freaking contacts start getting deleted again. How can this be happening? What could possibly be wrong? The users are NOT setup to sync contacts to ANY service, period. It's just each user and their own contacts for now. The Contacts app should just be saving contacts to the users's own home folder, leaving them there, and then opening them again. But it isn't; it's deleting them, over and over and over. We wanted to keep it as simple as possible due to the nightmare regarding the Address Book server we used to run on the old Xserve. We have done absolutely nothing strange in our installation; just installed the server and turned on the only two services we need.
This has just GOT to be some simple little setting somewhere, so any help would be greatly appreciated. (BTW, I did go into Directory Utility on a couple client machines and noticed that in the search path for Contacts it was pointed to default to a Local directory, and then to look for an LDAPv3 directory service. Removing the reference to the LDAPv3 server and restarting the client machine did nothing; the problem occurs just the same either way.
Thanks for any help you can provide!

Logs?

MacBook Pro Retina Late 2013 UI Lag after installing Yosemite

Hey everyone,
Ok so my Issue here, and I think I'm not the only one but my MacBook pro retina late 2013 (8GB ram, 256gb SSD) has been experiencing numerous issues after installing Yosemite. For example, the UI lag is at times horrible; after opening several apps, and especially after having a pdf or two open in preview everything becomes so sluggish. the animation of switching to mission control is painstakingly slow, and opening new tabs in safari takes 2 or 3 seconds. I've done a clean install of yosemite but nothing seems to help, what should I do; just revert back to mavericks and cross my finger for a future update?
Any help would be much appreciated, thanks so much !

i am in the same situation as you, late 2013 retina MacBook Pro 15 inch upgraded to yosemite and then clean installed yosemite b/c of UI lag after opening several apps at once... I found that yosemite drained my battery life too, on mavericks i was getting 5-8 hrs of battery life, on yosemite i was getting like 2-3 hrs most.
After exhausting every option out there (apple store genius bar help, apple repair, etc), I came to the consensus that my macbook had no hardware problems at all, it's basically a software problem on apple's end. and until they update yosemite with a specific fix for the UI lag and the battery consumption problems, i am not going back to yosmemite.
what i did was clean installed back to mavericks... this solved every one of my problems, NO LAG, NO BATTERY ISSUES, back to buttery smooth performance, of course without the new UI however... but i can live without new design
this experience tells me several things: 1. the new apple under the leadership of cook is slowly but surely sacrificing quality of software for unnecessary updates(sales) 2. mac hardware is still good but who knows for how much longer

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

You need a Firewire cable to run between the two Macs. Using Utility>Migration Assistant running on your new MacBook Pro, transfer what you want (with all the preferences and such) from your MacBook to your MBP. Here's more info from Apple.
You might have an issue with the Serial number for Office, but hopefully you have that around.
Hope this helps.

My MacBook pro has gradually slowed down to a halt since installing lion. The spooning rainbow is still going after an hour and it won't force quit. Anybody know what to do? Ps new to this! Thanks in advance.

My MacBook pro has gradually slowed down to a halt since installing lion. The spooning rainbow is still going after an hour and it won't force quit. Anybody know what to do? Ps new to this! Thanks in advance.

http://www.apple.com/support/macbookpro-videoissues/

Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unrespo

Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2008) (Technical Specifications)
    MacBook Pro - model: MacBookPro5,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 59
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1440 x 900
    NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
    Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS21N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.kodak.BonjourAgent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Disconnect
    Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    Tuxera NTFS [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
    Destinations:
        Backup [Local]
        Total size: 63.67 GB
        Total number of backups: 1
        Oldest backup: 2015-02-23 16:16:08 +0000
        Last backup: 2015-02-23 16:16:08 +0000
        Size of backup disk: Too small
            Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
         5%    WindowServer
         1%    loginwindow
         0%    AppleSpell
         0%    SophosUIServer
         0%    SophosAntiVirus
Top Processes by Memory: ℹ️
    118 MB    InterCheck
    101 MB    SophosScanD
    60 MB    Dropbox
    54 MB    mds_stores
    41 MB    SophosAntiVirus
Virtual Memory Information: ℹ️
    49 MB    Free RAM
    682 MB    Active RAM
    652 MB    Inactive RAM
    315 MB    Wired RAM
    1.49 GB    Page-ins
    2 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 21, 2015, 11:18:52 AM    Self test - passed
    Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
    Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

Linc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao.

MacBook Pro 15-Inch (Mid 2010) Freezes

I have been having this problem with my MacBook Pro for a while now.
When I have my Apple Cinema Display connected to my MacBook Pro I sometimes experience freezing. The screen will freeze and the computer becomes unresponsive. The only thing that I can do is to hold the power off button and turn off and back on the machine.
When the screen freezes it does not change colour to grey or blue, it remains still, displaying what was on the screen before the freeze.
I did look at the trouble shooting and it was suggested that I download the MacBook Pro EFI Update 1.9, however when trying to install, it says the update is incompatible.
Please let me know what can be done to resolve this issue.
Thanks.

Welcome to Apple Discussions.
Make sure that you have the correct model. For this firmware update your MBP must have a core i5 or i7 processor. If you have a core 2 Duo processor this update is not appropriate.
Assuming you do have the right model for the update it might be worthwhile running Disk Utility to Repair Permissions and to Verify Disk. If in the Verify Disk there are errors you will need to restart after you have inserted the original installation Disk holding the C key until the grey Apple logo appears or the Choose your language screen appears. Choose the language & on the next screen choose DU from the Utilities menu, then Repair disk.
If you do have the correct computer to apply this update and there are no errors shown by DU it might be best to download the update again being careful to select correctly and try again. If there is still a problem I would go back to the Apple Dealer and ask for their advice. The computer is still under warranty. If you don't already have it I recommend buying the extended Applecare warranty before the 1st 12 months is up.
Neville

MacBook Pro 10.6.8 still freezing after performing clean install of os.

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