MacBook Pro 13" 2010 hard drive

I get a folder with a "?" on boot up. I booted from the disk tools CD. Hard drive is listed, but no options are available - buttons are grayed out. I replaced the hard drive with the same results. What other options do I have to resolve this problem?  OS - Snow Leopard, latest update.
Many thanks!

What do you mean you "Replaced" the hard drive.
If you put a new hard drive in the notebook and cloned or used Time Machine to copy all the data from the original hard drive, operating system, programs and personal data, to the new drive doing that just carried over everythinig that was wrong with the original hard drive and operating system.
You need to erase the new drive, re-install the operating system on it then copy over all your personal data from the old drive to the new. That also means you will need to re-install all the program you use on the new drive. Copying them from the old might also carry over some of the bad stuff that is on the old drive.

Similar Messages

  • MacBook pro 13" 2010 hard drive died in less than 2 months, what to do

    Hey apple forums, ran into issues today and I want to know how to handle the situation. I bought a MacBook pro 13" (2010) model on may 1st 2010, it died 9 days latter, best buy replaced it free of charge (even though I had to fight them to do so) this next one ran fine from may 9th 2010 to June 22 2010, just shy of two months. What happened? The **** hard drive died (which by the way is a crappy seagate, I only buy western digital drives as they have NEVER failed me in the 10 years I have used them). The way i know this is because I am a pc repair technician and have run diagnostics and they all say drive is dead. When boot up (or attempt) the apple logo pops up and shows a progress bar (which I have never seen before) it stays on for 10 seconds and then disappears, then the normal circle loading animation begins, then my MacBook pro starts getting ridiculously hot and never loads up Mac os x 10.6.4. I am then forced to hold the power button for 10 seconds to kill the power. I can boot into windows 7 which tells me that it is strongly recommended to perform a disk check which hangs midway, or if I cancel it before it starts I can boot in to a working copy of windows 7. If I access or attach a external hard drive I get a blue screen that says "applehfs.dll" is the cause of the blue screen.
    I did force boot the Mac os x install DVD and used the disk utility to first verify permissions and it came up with god knows how many errors, but won't let me repair permissions (it is grey out). So I proceed to do a disk volume check, it stops and says it is strongly recommended to backup as many files as possible and reformat the hard drive. I do have the equipment to recover data, however my concern is getting the hard drive replaced under warranty. Being a it support personnel I need my computer asap, it isn't my problem that the hard drive died so I am not going to just buy a new one, how does apple go about replacing NOT repairing the hard drive.
    This is what I want, go to the apple store with my Macbook pro and my craftsman set of #000 screw drivers and take the hard drive out myself, hand the hard drive to the "genius" (which by the way are un qualified in my opinion to service my $1200 Macbook pro, as they scratched my first MacBook pro, and stripped the screws. Sorry Apple but you lost my trust). Have the genius hand me a replacement hard drive, I place that back into my MacBook pro and be on my merry way home to reinstall all of my programs and restore my data.
    Is this a reasonable request and do you think apple will give me a hard time?
    Thanks to all the help,
    Jakthebomb

    No, that isn't a reasonable request, and it's not going to happen that way. If you want Apple to warrant your new drive, Apple will insist on installing it. If you want to choose your new hard drive, you'll have to buy and install it at your own expense. Given your impatience, your prejudices, and your low opinion of Apple service, that's certainly what you should do. In addition to getting your preferred drive and installing it on your own schedule, you'll get a much longer warranty than Apple would give you on it, and you'll get to keep the old drive to recover data from it if necessary (Apple would keep it if they replaced it.) Installing a new drive yourself will have no effect on the Apple warranty covering the rest of the machine, and being an IT professional, you can probably buy a new hard drive for even less than we ordinary mortals pay for them nowadays.
    So yes, Apple owes you a new drive, but if you can't accept the terms on which Apple will provide it, by all means just buy and install one yourself and get on with your life.

  • Macbook Pro mid 2010 hard drive beep, click, freeze BACK after Lion?

    I have a mid-2010 Macbook Pro and I had the same problem that was described here:
    https://discussions.apple.com/message/9817201?messageID=9817201#9817201
    https://discussions.apple.com/message/15055210#15055210
    Like many others, mine stopped beeping after the Software Update released by Apple when they admitted there was a problem.  However, since I've upgraded to Lion, the hard drive is back to its old ways of beeping, clicking, and freezing.  Anyone else having this problem again?  Anyone else think this is an odd coincidence?  I called support and, after going through the usual troubleshooting, they escalated to a supervisor who wanted me to go through the same troubleshooting only to tell me that I should take it into an Apple Store where they'll likely send it in for testing.  I haven't done it yet because it's rather inconvenient to have to jump through the same hoops and be without my computer again when the problem seems fairly obvious based on my history with this machine.  I'm actually hoping it's hardware failure at this point so I don't have to wait for them to acknowledge another problem. 

    Hi Luke,
    The click/beep was happening more and more and was starting to drive me nuts.
    I contacted Apple/Seagate but neither were helpful at all.
    I went to my local Apple representative but they said they would need to hold on to my laptop for 1-2weeks while they checked out the issue and then replaced the HDD and the same model, this was something I couldn't do as I need my laptop for work everyday.
    Apple's online support (+ call) just told me to bring it into my local Apple representative so that went nowhere.
    In the end I shelled out my own money to fix Seagate/Apples problem and bought a Seagate Momentus XT 500GB drive which I have had no issue with since I got it, about 6 months.
    It also speeds up my Mac with the inbuilt SSD cache. I recommend it.
    http://www.seagate.com/www/en-us/products/internal-storage/momentus-xt-kit/
    I also just saw that Seagate now offer a 750GB model.
    FYI, I had this click/beep issue in Snow Leopard too.
    For anyone doing a google, here is the exact HDD I have now which works well:
    ST95005620AS:
      Capacity:          500.11 GB (500,107,862,016 bytes)
      Model:          ST95005620AS                           
      Revision:          SD26   
      Serial Number: ***
      Native Command Queuing:          Yes
      Queue Depth:          32
      Removable Media:          No
      Detachable Drive:          No
      BSD Name:          disk0
      Rotational Rate:          7200
      Medium Type:          Rotational
      Partition Map Type:          GPT (GUID Partition Table)
      S.M.A.R.T. status:          Verified

  • I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. suggestions to complete backup please?

    I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?

    Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
    If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first.

  • I tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just del

    i tried transferring my iphoto library from my old macbook onto my new macbook pro (via external hard drive), but when i open the new iphoto, it seems to have transferred ALL images ever used on my old macbook. so i tried to just delete all those images so i could try a different approach to transferring, but the new iphoto won't let me do anything and every time i try to delete anything it crashes (since the image amount is so high).  please help!!
    MacBook Pro, OS X Mountain Lion (10.8.2), iphoto '11, version 9.4.2

    To move an iPhoto Library to a new machine:
    Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then launch iPhoto. That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.

  • I just replaced the hard drive on my macbook pro, reformatted new hard drive and copied over a backup from time machine now I have a kernel panic message (you must restart) - what do I do now?

    i just replaced the hard drive on my macbook pro, reformatted new hard drive, installed a back up from time machine and now have kernel panic ( you must restart your computer) what do I need to do?

    If you're able to boot, launch the Console application in any of the following ways:
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    ☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
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  • How do i copy files from my macbook pro to my hard drive? These files were previously started on my old dell.

    how do i copy files from my macbook pro to my hard drive? These files were previously started on my old dell.

    More then likely that external drive is formatted the Windows NTFS format which Mac OS X can Read but it can not Write to that format. So you would need to copy all the data off that drive, to either a Windows PC or to your Mac, thenn use the Mac to format it for the Mac OS. Which would be Mac Extended (Journaled) with a Partition Table of GUID.
    If you want to use that drive on both Mac and PC then you would need to format it either FAT32 or exFAT.

  • Using Carbon Copy Cloner which is quicker firewire 800 Macbook Pro to external hard drive or Macbook Pro to same via Airport Extreme?

    Using Carbon Copy Cloner which is quicker firewire 800 Macbook Pro to external hard drive or Macbook Pro to same via Airport Extreme?

    Firewire 800 is the fastest and most reliable. Also it's bootable if you hold the option key down on a wired or built in keyboard.  Not bootable via Airport obviously or if Filevault is used.
    It's only your first clone that's usually takes the longest, it's shorter when it updates as you only do the changes which you can control to keep a pure clone if you wish.
    Most commonly used backup methods

  • I am a dj and my macbook pro 13inch 500g hard drive is almost maxed out. i want to upgrade to a 1tb HDD. what is my best option?

    i am a dj and my macbook pro 13inch 500g hard drive is almost maxed out. i want to upgrade to a 1tb HDD. what is my best option?

    Depending on the year of the MBP, the hard drive may not be considered a user replaceable item...but you can check the available 1 TB drives at good sources such as OWC, http://www.macsales.com they are great to deal with and have on-line videos showing how to do most installation tasks.

  • File transfer from MacBook Pro into external hard drive

    I can't copy files from the MacBook into an external hard drive.
    In the 'Get Info' section, it says read-only. However, the hard drive have just been recently bought.
    I had the same problem with our previous hard drive. Although the previous hard drive was 'read-only' I was able to copy and paste files in our old HP laptop.
    What can I do in order to copy and paste files from the MacBook into the hard drive?
    Hard drive = Toshiba
    Capacity = 1TB

    In my last paragraph, I said
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    Windows cannot read Mac Extended (HFS) formatted drives; the Mac cannot write to Windows (NTFS) formatted drives.
    The only formats fully compatible between Mac and PC are FAT32 (largely deprecated) and exFAT. If you need full read-write compatibility between Windows and Mac, and you can erase the drive (ie, it's a new drive or you have confirmed backups), reformat to exFAT using Disk Utility.
    If you have a drive with files on it and you cannot erase them at the moment:
    - if the drive is formatted for the Mac, you can purchase MacDrive for the PC
    - if the drive is formatted for Windows (NTFS), you can purchase Paragon NTFS for the Mac.
    Matt

  • Backed Up from macbook pro to external hard drive for use on PC--how to restore to macbook pro?

    Good evening,
      My college student daughter uses her macbook pro, 13" Mid-2010,  for ALL her school work.  A few days ago it stopped working for her.  Blank screen.  Turned it off and on, blank screen with the gear spinning.  She took it to a place named MacExperience in Indy for diagnositcs.  The tech got it working and said it was OK now ($90 later).  Two hours later, same thing occurred.  She returned to the tech and he indicated it is in fact the logistics board that needs repair/replacement. 
    She purchased an external hard drive (G-Drive 500 GB mini FW800/USB 2/FW400 7200 RPM)--that is the description from the receipt she scanned and sent to me.   The tech backed up her files from the MBP to the  External HD so that the files are usable on a PC until the MBP is repaired.
    Will her files be intact on the MBP once it is repaired?  More importantly, since the back-up was made from the MBP to use on a PC, how do we restore the files from the external HD back to the MBP so that she can use MBP with all her files, school work, etc.?
    The tech said he will do it, but of course for another $90.  My point is, she needs to know how to do this in the event something like this occurs again (I sure hope not!!).  Furthermore, she will from now on back-up her files to the external HD, which she needs to learn to do, as well.
    Thank you for your helpful replies.
    Message was edited by: fmwhelp

    I may be wrong, but I believe the format has something to do with it - note the sizes here (from the Help in Disk Utility on how to format a drive for Windows):

  • MacBook Pro - Which internal hard drive do you recommend?

    I have a mid 2010 13-inch Macbook Pro. I currently have a 250 GB internal hard drive, and with bootcamp and all, I find myself constantly running out of space. I want to upgrade my internal hard drive to 750 GB or 1TB, but I would like the new hard drive to be at the same speed or faster than my stock hard drive.
    Could you please recommend me some reliable hard drives? My price range is $0-250. Thank you!

    5400 RPM Toshiba 1TB model MQ01ABD100   $65 on amazon
    http://www.amazon.com/MQ01ABD-2-5-Internal-Hard-Drive/dp/B0077CV2RO/ref=sr_1_1?i e=UTF8&qid=1376985909&sr=8-1&keywords=MQ01ABD100
    5400 consumes less power and runs cooler than a 7200 of any variety.
    just get a Hitachi or Toshiba in said parameter, both are made by Hitachi at any rate.
    here it is same HD on newegg, but higher price : http://www.newegg.com/Product/Product.aspx?Item=N82E16822149377

  • How I can back up my data from macbook pro that its hard drive seems to die soon?

         I need your help guys from the whole world.
    I am now in Erbil (North Iraq) and there is no apple authorized resellers or anyone who can fix macs, they can destroy them as they try to repair it ( this is what happened      to me recently with My I phone and I pad). So I am left alone to fix it with your global help I hope.
    The issue is, I didn't do back up on my mac book pro for over  a year. I woke up 3 days ago, switched my mac and there was this funny pinc ponc noise coming from the lower right hand side of my mac (between track pad and keyboard), the computer was going slow and I wasnt able to do anything even after few restarts. It is always too slow to perform anything and this noise always start after few seconds of starting and keep going. the computer can still function very well on guest account *(safari only) and I don't hear the noise then nor when I press T. But if I try to log in to all my drive or in safe mode I get this noise and none function computer. when I went to disk utility there was message in red to back up my data immediately and take the hard drive to authorized service center.
    I checked on internet, you tube  and others..and it seems I have faulty hard drive. Since I am here alone and no service center so I think I will replace it myself. But first thing first i need to back up my precious data. I found few ways of doing this and I wonder if you can give me some tips, advise or any other method to do the back up.
    1) Transfer data on target mode:  I havent done this before but I am thinking to connect my faulty macbook pro to another with firewire, pressing T on the faulty Mac and install Super Duper on the other mac. Then I connect external hard drive to the working mac via USB. And the question is     :      can I transfer the files this way to an external bootable hard drive connected to the working mac     , so the working mac will function as bridge between faulty mac and external hard drive. Also can I do this process through my old none intel based power book(which I am using now)  instead of borrowing macbook from friend?
    2) Buy new hard drive, open my mac and replace the faulty one. then put the faulty one in external inclosure, connect to refurbished mac and transfer data back. Can I do this? will I need to install the mac os from the CD associated with it before I do transfer?
    Is there any other way to do this please?

    Jassos wrote:
    Hi PlotinusVeritas
    where do I download the superdoper please?
    http://www.shirt-pocket.com/SuperDuper/superduperdescription.html
    its here:   
    Download the free trial now!
    This simple software is free and very easy to use, yes, it makes a 100% clone of ALL on your HD, everything.
    (assuming its not so dead it wont copy).
    you only need the free trial version to clone your HD.
    can I download it on guest account? this one I can login and seems to function fine.
    Then install same on your guest account, that wouldnt matter, since Superduper clones everything (except the recovery partition which you dont need in your case right now).
    LaCie is Seagate (lacie doesnt make HD) , yes, that would be fine,  clone your HD ASAP and hope it works.
    there is no software fix for HD hardware failure, ......this is why a backup copy of data is so very important all the time, period.

  • Can I install an additional hard drive to my Macbook Pro? (2 Hard drives)

    I was wondering whether I could install a second hard drive to my 2011 Macbook Pro (2.0 GHz, 500GB HD 4GB Ram) making a total 1TB hard drive space?

    There are third party solutions out there, however be warned they will most likely void any current warranty - as it involves removing your optical drive.   I don't have details on them myself, but when my apple care expires I might consider that on a Late 09 model and push it to dual SSD's

  • MacBook Pro And External Hard Drives

    My only Apple computer is a MacBook Pro.  I've just got a new camera that stores both RAW and JPEG for each shot so my internal drive is filling up fast.  I need to get an external hard drive and move my Aperture library to that.
    When I travel, I wish to continue to use Aperture with the internal drive of the MacBook Pro.  I'm not sure if I understand the workflow.  Please would someone help me understand the best way to do this properly?
    I think what I need to do is this:
    Let's call the existing library on the internal disk home.  After moving home from the internal to the new external drive, I must create a new library on the internal drive - let's call it travel.  When on the road, I should use the travel library and, when I get back, merge it with the home library. 
    How do I do that though?
    The documentation on merging libraries describes the scenario where you have two computers instead of my scenario.  I'm guessing that you open the home library and import the travel library.  If that's right, do you just then delete the travel library and start again on your next trip?
    Also, what do you do about vaults?  Have a second external drive and put them on there?
    Thanks in advance for your help.

    There are two things you could do:
    Turn your Aperture Library into a referenced library and relocate the master image files to your external drive. You will be able to browse, grade, and tag your images even if the external drive is not connected, but you can only edit those images whose masters are managed. Sp perhaps you could keep the masters of the most recent projects managed. while you are on the road import the new images into the library and relocate them to your external drive when you get back.
    To relocate to an external drive: Select the images and use
    File -> Relocate Masters
    What I sometimes do when on vacation: create a new, second Aperture Library on my travel MacBook Pro and import my new pictures from the trip into this library. When I return I import the new Library from the trip into my main Aperture LIbraryFile -> Import -> Library/Project
    Regards
    Léonie

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