MacBook Pro 13" 2010 won't move past grey screen

Hi was restarting my MacBook Pro 13" 2010 yesterday and the screen turns on, I hear the chime, and then nothing. No apple logo, no response to anything I do on the keyboard (safe mode, recovery, holding option). I've tried to reset the pram but holding the keys does nothing. I've removed the hard drive and no change, I've plugged in an bootable external drive and held option and nothing,
Any ideas? From the other topics it sounds like could be the logic board, but I thought that the chime was supposed to signal the hardware was ok?
Thanks in advance.

Take it in for service.

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My iMac won't boot past grey screen and it didn't come with a os x disk

My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
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b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
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Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

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Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
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LimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread.

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mozak wrote:
Can the use of SATA3 instead of SATA2 hdd lead to some issues with my macbook?
I can try to find and buy new SATA2 sdd hdd but they are expensive and I'm not sure it will fix the restarting issue.
SATA3 is backwards compatible with SATA2. That is not likely to be your problem.
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My MacBook Pro Mid-2010 has been having some problems recently. Hope someone will be able to help me with this. Below are the symptoms that has been showing.
Symptoms:
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2. Screen going fuzzy (when I give it a slight tap it will be fine but everything just hangs)
3. 3 beep sound
4. Can't start up (The sleep light will just stay on but nothing appears. I have to force shutdown and try starting it again.)
I have recently done a clean install of Yosemite but the problem is still occuring.
I also took it down to Singapore Apple Service Centre to try to get the problem fixed. But the initial tests shows that all the components in the Mac is working fine. I will need to pay for a full test as my Mac is out of warranty hence I did not send it in.
Below is a copy of the recent log after it shut down by itself.
Appreciate if someone can help me with this!
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Kai Yuan
Anonymous UUID:       730F95C2-DB71-659C-6654-559BD5396C64
Sun Nov 16 20:38:03 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff801c01e80a): Kernel trap at 0xffffff801c35a806, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001069a1000, CR3: 0x000000001e2fc001, CR4: 0x00000000000226e0
RAX: 0xd7f3000000000000, RBX: 0xffffff802c1370f0, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff80b28cbd00, RBP: 0xffffff80b28cbd20, RSI: 0x0000000000000002, RDI: 0xffffff802c122528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000022
R12: 0xffffff802c1370f0, R13: 0x0000000000000000, R14: 0xffffff80b28cbe18, R15: 0xffffff802c122528
RFL: 0x0000000000010286, RIP: 0xffffff801c35a806, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001069a1000, Error code: 0x0000000000000000, Fault CPU: 0x2
mp = 0xffffff80278dbc00, phys = 0x1e649c00, prev (0x7: 0x1bd13000-0x1be00000)
vp = 0xffffff80278dbc00, phys = 0x11b8d40f0, prev (0xb: 0xffec4000-0xffee8000)
0xffffff80278da000: aAAAAGsAAABwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GkqKTgoIaPgACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbQjXQCeA////AAACAP8PAAAAAAA h/////z8AAAAA0BwoQNutKWNUYjgAno0ngP///wCyjSfQsTie4NxlHID///8A360pgP///yDdrSmA/// /QN2tKYD///9QqI0nCABQBAAACAAABAAAAAIAAAEAAC0VAAAAYXV0b2ZzAAAvbmV0bWFwIC1ob3PAzAA A4A4O7pDu3g5lgAAgIASwOYAPIAAB/P83YNANAAAA
0xffffff80278db000: eAAAAIEAAACNAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGgmGkqLTgoMZP0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAfH4mHLQAGwAgAAAAhExoNidMiE4aPKn9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIjyRyeA////AAACAP8PAAAAAAAh/////z8AAAAAUa0 nIN2tKYD///+4V2E4AKiNJ4D///8AvI0nMAlmHCDcZRyA////oEWYJ9CylS9Qso0nABAQBAAQEADoMRw nZGV2Zi9kZXb/DwAAACLnt//////4LgoAAAAAIT8AAACA4pEnsESYJynJ1hsgU28cGkkAABjeZhxg22U c8IBFKBBxEyxgS5gnYLyNJwDQgAQAAV2AABAAAAAAEAAAdkIH///LBv8FywYBcHcABAAAAREAAABoZnM AzAAADA7uDuDu7m7jAAAAMMALDswMAHDgDg5u7u7uPu7+DgAGIAAIAgFsDjgDCAAT/wMODWACaBZsTjA HIAAIAgFgKj+bAz4AAgD4P4CDBwH+vQAA
0xffffff80278dc000: WQAAAF0AAABkAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHxoHLQAGQAoRAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazEAAAjInieA////AAAAAgABAAAAAEA AAwAAACHdCAAAAAAhMEyYJwMAAADA4pEnQMaNJwAQAAAAAAIA/w8AAAAAACH/////wIx3JwIAAAAAAAA A4ADmDk7uBM4AAAzsAIIQAArYeiP/Ax4AAvwPOFCCCRAgAAgCAQAOAAAA
Backtrace (CPU 2), Frame : Return Address
0xffffff80abe1de10 : 0xffffff801bf3a811
0xffffff80abe1de90 : 0xffffff801c01e80a
0xffffff80abe1e050 : 0xffffff801c03a443
0xffffff80abe1e070 : 0xffffff801c35a806
0xffffff80b28cbd20 : 0xffffff801c142c3b
0xffffff80b28cbdd0 : 0xffffff801c357da7
0xffffff80b28cbeb0 : 0xffffff801c15c86b
0xffffff80b28cbdd0 : 0xffffff801c146ef4
0xffffff80b28cbf40 : 0xffffff801c1510f7
0xffffff80b28cbf50 : 0xffffff801c44dcb2
0xffffff80b28cbfb0 : 0xffffff801c03ac46
BSD process name corresponding to current thread: launchd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x000000001bc00000
Kernel text base: 0xffffff801be00000
__HIB text base: 0xffffff801bd00000
System model name: MacBookPro6,2 Mac-F22586C8)
System uptime in nanoseconds: 694617714744
last loaded kext at 41929989267: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9e43c000, size 32768)
last unloaded kext at 112897414739: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9d344000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.GeForceTesla 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.AppleBacklightExpert 1.1.0 >AppleGraphicsControl 3.7.21
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
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I just had the same problem! Just installed Mavericks a couple of days ago but everything was running perfectly till just a couple of minutes ago watching netflix and working on Dreamweaver my macbook just shutdown. I had to Turn it back on and in the first try it shutdown immediatelly again, then i tried for second time and as soon as i got back into my account a bunch of programs start sending erros as my clock was set to a different date. My battery seems to be fine, i even check the report in the system preferences, it had 50% of battery and was plugged in so i am guessing that is not the problem.
Here the report:
Charge Information:
Charge Remaining (mAh):          3356
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          6626
Health Information:
Cycle Count:          367
Condition:          Normal
I had to have my motherboard replaced last year as my macbook its a 15 inch Mid 2010 so i took it to Mac Store.. they didnt charge me for anything as it is a problem that Apple acknowledge the problem was in their side. I am just hoping i dont have to deal with this again.

G5 won't boot past grey screen

G5 2.0 Dual will not boot past grey screen. Running 10.5.8 on an old maxtor 160gb drive, drive is available as a startup disc in StartUp disk in system preferences. But when it is chosen the machine shuts down in the usual manner then switches to the maxtor disk and only gets to the grey screen with the apple log no progress clock appears. Using disk utility from install disk reports that drive is ok, running techtool pro 4.6.2 reports the drive is fine and all file structures, volume structures and directories are fine. So of course i am keen to find out what the issue is and wether it can be resolved without resorting to a clean install. When booted from another internal drive the icon for the errant drive is visible and all files and folders are visible and readily accessable.
It would be great to get back to booting from this drive as it is the main drive I use and has so much more on it than the secondary drive.
Any help will be of immense use
Thank You

I assume you have already tried a PRAM reset. If so, then the following three items may yield a clue.
Number one thing to try is a Safe Boot by holding the shift key down at boot. You may have a something in the non-minimal Apple kext set that is causing the hang. (If it safe boots, you may have a problem in kext caches which can be cleared. See below.)
Second is to disconnect all peripherals except monitor, keyboard and mouse and see if something there is contributing to the hang.
Third is to use verbose boot (hold down cmd-V at boot until you see a black Unix terminal screen come up) and see where the system is hanging.
Clearing the kext Caches (if indicated)
This is probably easiest done booted from the other drive, so I'll describe that method.
Open the Maxtor's System folder, then open the Library folder and drag the following two files to the trash:
Extensions.kextcache
Extensions.mkext
Empty the trash.
Open a Terminal session from the Terminal application in the /Applications/Utilities folder.
Type cd followed by a space in the command line and then drag the icon for the Maxtor into the window, which will put a properly formatted Unix path into the command line, then press the return key. Type the following three commands
cd System <cr>
cd Library <cr>
sudo touch Extensions <cr>
then give your password when requested and close the terminal session. Select the Maxtor as the statrup drive in System Preferences and give it a go.

Macbook Pro (mid-2010) Won't Always Boot Following 10.9.4 Update (Error Images Included)

Two days ago I updated my mid-2010 Macbook Pro 13" to OS X 10.9.4 (from previous 10.9.3) and everything went fine as usual. However, yesterday, when I was turning off my laptop since I was out all day the system started behaving strangely. The "Shutdown" or "Restart" dialog's wouldn't do anything. I didn't think much of it at the time and simply held the power button down as I didn't have the time to play proverbial "20 questions" to figure out what was going on.
However, since then, my Mac has been unable to boot to OS X consistently. I tried to repair/verify the disk and permissions from the recovery partition, reset the SMC, and even utilized an old set of recovery tools I had running on a Snow Leopard external drive.
The list of everything I've tried:
Verifying the permissions through recovery which fails with error code 22 (an unknown error occurred) on every permission issue it found (only a few)
Verifying the disk which finds nothing wrong with it through recovery
Utilizing my Snow Leopard recovery tools HDD to just simply verify permissions and the disk. From the SL Recovery Tools HDD the Disk Utility was able to verify and repair any permission issues and as previously said, no disk issues were found
Tried re-installing OS X through Recovery which fails almost immediately due to unknown issues
Reset SMC
Tried "Safe Boot" by holding the Shift Key down
When I boot my Snow Leopard Recovery Tools HDD that I made and run through the verify/repair of disk utility I am able to restart the system and get into OS X Maverics for several reboots before the same errors (included in photos below) occur with 100% consistency.
This is how I was able to set verbose mode to see what was going on even though I haven't the slightest clue (I've never had a problem with OS X till today and I understand how Windows works far more than OS X - in fact I use OS X so I don't have to worry about things like this). Everything on the partition seems to still be in tact, the drive is working, but something is causing what's included in the screenshots to occur - and when these errors occur everything seems to get set into overdrive (the fan spins at max, the processor heats up, and the system in general warms up to what it feels like under very heavy load).
Images:
https://www.dropbox.com/s/cd8y9tw6qk1rop3/image1.jpeg
https://www.dropbox.com/s/cb9ldqc2mp8zlsc/image.jpeg
Thank you for your help in advanced.

Verifying a disk or permissions doesn't fix anything. They must be repaired. Then you will need to do a reinstall of OS X:
1. Restart the computer into the Recovery HD:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
2. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Install OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Upon completion you can reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo), if required.

I rented a movie using iTunes on my MacBook Pro, but it won't move to my first Generation Apple TV

I justed downloaded a Rented Movie from iTunes on my MacBook Pro. I did it through United Airlines e-miles to get credits. Now, when I try to move it from the Rented Movies to the On "Apple TV" box on my Apple TV box, it stays in it for no longer than 35 seconds after I click on Apply and then moves back to the "Rented Movies" box. The only thing that appears in the Apple Symbol progress box is Syncing "Apple TV" is "Copying 2 of 2: IMG_0318" and them it moves back to the "Rented Movies Box. The same message appears if I click on Sync with it still in the "Rented Movies" box.
How can I overcome this problem? I have 29 days and 23 houors to solve this problem, but would like to do it for watching NLT Monday, 21 May 2012, evening!

Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else?

MacBook 2010 won't get past loading screen

Hi everyone. I don't live anywhere near an apple store so am hoping I can get some help here. My MacBook won't get past the initial White loading screen with the grey apple logo. A loading bar (which I've never seen before) comes up, loads about 1/5 of the way, disappears, comes back empty, does the same thing then my laptop turns off. About two weeks ago the battery stopped working without being plugged in and each time I turned it on it had reset the date to 01/01/2001. Any advice would be greatly appreciated. Thank you.

Welcome to the Apple Support Communities
The hard drive is damaged. Insert the Mac OS X DVD, press C key when your Mac starts, go to Utilities > Disk Utility and repair the drive. If it doesn't work, take the Mac to an Apple Store.
If you haven't made a backup, download DiskWarrior

Macbook Pro won't boot past grey screen with Apple logo and then shuts off

This is a long story...
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I messed around a little bit in system preferences thinking I could fix it on my own, not really knowing what I was doing (I'm a *******). I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart.
Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. Please help. I already tried the Command-Option-P-R keys trick like five times.

If you have a full retail DVD for 10.6 you can boot from that by holding the C key during startup...but you will then be in install mode if that is what you want to do. At least go ahead and see if it will boot ok from the 10.6 disk and then you can decide what you want to do further.
Apple does not have 10.5 for sale anymore from what some other users have said on here so if you want to go that route you will have to find a copy for sale such as from eBay or one of the Mac resellers.
Before taking the machine to someone, try booting from 10.6 and see if that works...that way you can narrow down problems the machine may be having.

Help: Macbook Pro Retina won't boot past Grey screen w/ Logo

All,
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's help desk I ran Hardware diagnostics (extended with looping disabled) and got the following error
4HDD/11/40000000: SATA (0,0)
The screen shot is below
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.
Any ideas? The compute will not boot.
Thank you
Phillip

That's what I thought but was able to do CMD-R and verify/repair permissions the disk. My hard drive is actually a flash drive so I'm guessing the controller or motherboard.
I do have it backed up with the last 24 hours ago.
Thanks
Phillip

MacBook Pro (mid 2010), won't turn on if back cover is on?

If I try and boot my Macbook Pro with the back cover on, I get a flashing question mark folder.
If I remove the back cover and boot, everything is fine, bots up perfectly...
Could this be some kind of short, I'm totally confused...
Any ideas...?

Back cover with magnets?
http://support.apple.com/kb/TS2917

MacBook Pro 13" 2010 won't move past grey screen

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