Macbook pro 13.3 inch 2011 entry model shuts down randomly

once it shuts down i press the power button and the fans go full blast but stop after a click. this happens many times before it turns back on. what do i do?

Try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

Similar Messages

Replaced Logic Board, RAM, and hard drive connecting wire, but Macbook Pro 15' (Mid 2010) now freezes and shuts down randomly

I have a mid 2010, Macbook Pro '15. Summer of 2012, it kept shutting down and making the three beeping noises, so I took it in for repair. I was told that my Logicboard needed to be replaced, so I replaced it, and took my Macbook abroad with me. Halfway through the summer, the three beeping noises resumed, and since I was abroad, I couldn't use my 90 day warranty and take it back for repair. By the time I returned to the US, my warranty ended, and I was told that the RAM actually needed to be replaced. So I replaced that.
In May of this year, my laptop wouldn't start and instead showed a folder with a question mark. I took it to repair and was told it was the hard drive wire that needed to be replaced, so I replaced that. Less than two weeks after, my Mac began freezing whenever I had a YouTube video or song playing- it made short, staticky sounds and then shut down. Now, it shuts down randomly even when I'm not playing videos or songs, and regardless of if it is running on battery or plugged in. Since I got my hard drive wire replaced, I've also noticed that the laptop takes an incredibly slow time to start up.
The last the Genius Bar technicians looked at my computer when replacing the harddrive wire, they hadn't said anything else was wrong with my laptop.
I've spent almost $1000 total fixing my macbook and am quite sick of going through this over and over again. Can anyone help me know what went wrong this time? (I have no apple care) Thank you in advance.

Check to see if you've any panic logs -> http://support.apple.com/kb/HT2546.
If so, post the text of the latest.
Clinton

Fan like noise - Macbook Pro Retina 13 inch - late 2013 model

If I open Frontline Commando (game app) my brandnew Mackbook pro make fan like noise. (annoying and scary) Could anyone advice please?
my sys configuration:
Model - Macbook Pro Retina 13 inch - late 2013 model
RAM - 8 GB
Processor - 2.4 GHz intel core i5
OS - OS X 10.9.1

Normal during gaming use, fan noise.
A: you notice it more in a quiet room (the typical case) which is normal, all is AOK
B: fuzz and dust has caked onto the blades causing the fan hub to get off balance and make a buzzing sound.
C: fan rotor is going bad and making a whirring or buzz noise (rare).
D: Fan is spinning up due to excess heat from gaming, heavy graphics gaming (typical, all is OK)
A and D are normal
B and C are not.

My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off. I had to do

My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.

You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo

Only one of my fans are working on my macbook pro retina 13 inch late 2013 model. Is something wrong?

It appears that only one of my fans are working on my macbook pro with retina display 13 inch late 2013 model. Is some thing wrong? if so how can i fix it?

To my knowledge there is only one fan on all 13" Mac notebooks, Retina or standard screen. Not enough space for a second fan and no Discrete GPU to cool.
So nothing is wrong.

My Macbook pro Retina 15 inch (2011) keeps freezing and rebooting out of no where.

This is the code that pops up please help me!
Anonymous UUID:       1DCA0D36-FFEF-A2B1-8C58-12173532A8D1
Fri Apr 4 16:49:09 2014
Panic(CPU 4): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80368a4568, spinlock owner: 0xffffff80375e39e0, current_thread: 0xffffff80375e39e0, spinlock_owner_cpu: 0x4
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff803edd4b58, RDX: 0xffffff803edd4b58
RSP: 0xffffff81132fbd00, RBP: 0xffffff81132fbdb0, RSI: 0xffffff803edd4b90, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x000000000000039b, R10: 0x0000000000000000, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff803edd4b48, R14: 0xffffff80368a4560, R15: 0xffffff80368a4560
RFL: 0x0000000000000246, RIP: 0xffffff80207c3ee4, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 4), Frame : Return Address
0xffffff810a3c6f50 : 0xffffff80204e1ed1
0xffffff810a3c6f80 : 0xffffff80204db3ef
0xffffff810a3c6fd0 : 0xffffff80204f34e9
0xffffff81132fbdb0 : 0xffffff80207c3ce7
0xffffff81132fbe20 : 0xffffff80207c342b
0xffffff81132fbf30 : 0xffffff80207c2fa4
0xffffff81132fbf60 : 0xffffff802083e0a7
0xffffff81132fbfb0 : 0xffffff80204f3818
BSD process name corresponding to current thread: esets_proxy
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x0000000020200000
Kernel text base: 0xffffff8020400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 7634137823907
last loaded kext at 245050792457: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7fa2816000, size 65536)
last unloaded kext at 305515983316: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7fa2816000, size 57344)
loaded kexts:
com.eset.kext.esets_kac          600.00.91f01
com.eset.kext.esets_pfw          600.00.91f01
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.GeForce          8.2.4
com.apple.driver.AppleIntelHD4000Graphics          8.2.4
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMuxControl          3.4.35
com.apple.driver.AppleIntelFramebufferCapri          8.2.4
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleSDXC          1.5.2
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOAcceleratorFamily          98.14
com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
com.apple.nvidia.driver.NVDAResman          8.2.4
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleGraphicsControl          3.4.35
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.driver.AppleSMC          3.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
panic(cpu 6 caller 0xffffff80207c4685): "Spinlock acquisition timed out: lock=0xffffff80368a4568, lock owner thread=0xffffff80375e39e0, current_thread: 0xffffff8035380450, lock owner active on CPU 0x4, current owner: 0xffffff80375e39e0"@/SourceCache/xnu/xnu-2422.90.20/osfmk/i386/locks_i386.c:365
Backtrace (CPU 6), Frame : Return Address
0xffffff81141e3650 : 0xffffff8020422fa9
0xffffff81141e36d0 : 0xffffff80207c4685
0xffffff81141e3710 : 0xffffff802081b0c6
0xffffff81141e3750 : 0xffffff80206d5a34
0xffffff81141e3b90 : 0xffffff80206c88c6
0xffffff81141e3be0 : 0xffffff80206c8bc2
0xffffff81141e3dc0 : 0xffffff80206b6d2d
0xffffff81141e3de0 : 0xffffff8020652763
0xffffff81141e3e10 : 0xffffff8020633b3e
0xffffff81141e3eb0 : 0xffffff802062b20c
0xffffff81141e3f60 : 0xffffff8020632a29
0xffffff81141e3fb0 : 0xffffff80204d6ff7
BSD process name corresponding to current thread: kernel_task
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Razer Mamba
USB Device: Razer DeathStalker
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Uninstall ESET by following these instructions. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes.

I am trying to shut down my MacBook Pro but mail is preventing it from shutting down and it will not allow me to quit mail

Does anyone know of a way to force quit Mail. It is preventing me from restarting or shutting down my MacBook Pro running Maverick iOS 10.9.
Thanks.

itsKeef,
You're having the same problem? Do you ALWAYS have to Force Quit Mail or will it sometimes just Quite when you select Quit? Which model MacBook Pro do you have (e.g., "15-inch Late 2011"), which version of OS X are you running and which version of Mail do you have?
Clinton

MacBook Pro 15" Unibody 1st Gen Overheat, forced shut down, flickering.

Hey there,
I'm having some problems with my MacBook Pro. I'll share the details of the computer so it's clear exactly which model I have, and then the symptoms. It is the 2.4Ghz, 2GB 1066Mhz RAM model. It features the nVidia 9600 GT for High Performance mode and nVidia 9400M for Power Saving mode.
When I got the MacBook Pro first, I installed Windows XP on it. When I would play video games or use 3D intensive applications, the screen would go black, if sound was playing a small loop of it would play. The only way to get anything to happen would be to forcibly restart the machine by holding down the power button.
At this time I would also experience flickering on the 9400M under OSX, and I still do.
I called up Apple, and myself and the phone support person concluded that it was poor driver support on Windows causing the problem. As it wasn't the main OS, I was alright with this.
Recently, I have taken to playing some games on OSX as they've become available. But now this forcible restart is occurring. Not infrequently, but rather, minutes into any game.
I have called Apple a couple of times, and even though it's out of warranty they're trying to help and that's great. The problem is they're trying to tell me it's the battery.(The battery is spent)
I don't believe it's the battery, as this precise problem was apparent under Windows under the same situations.
tl;dr:
I think my MacBook Pro was defective out of the box. Called Apple. Concluded the problem was Windows. About a year later, start using the same games under OSX. Problems that were showing under Windows started showing under OSX. Concluding that it's the laptop. Apple trying to tell me it's the battery, even though this problem was apparent when the laptop & the battery were new.
Has this problem happened to other folks? Any kind of happy endings here?

Hi Retro Dog
I have recently run into a problem with my Macbook Pro where I will get yellow flickering across my screen. I get this under both OSX and Windows 7 and seems to happen only when my laptop is overheating. I am running a 2.8 core with OSX 10.6.6. I downloaded smcFancontrol which lets me monitor the temperature real time and adjust the fans to a higher speed. It seems when I reach a CPU temperature of 80+ degrees C this problem will occur. As soon as I adjust the fans to a higher speed the flickering goes away. My Macbook does not adjust the fans any higher than 2000 rpm so I am assuming that 80-85 degrees is still acceptable as a running temp.
I am wondering if I might not be headed for some kind of failure at this point.

Frist charge : shall I use the macbook pro on the battery until the computer shut down automatically? Thanks.

Hi. First, sorry for my English, i'm not a native speaker.
It's the firt time i buy a macbook (pro) (and the first time i post here).
I have recieved my macbook pro today, firt i've pluged it to the home electricity, and the i've started it. Then, when the battery charge was full, i've unplugged it. And now, my main question is : Shall i used the computer on the battery until it shut down automaticaly, or shuld i plug back the computer to electricity before it shut down?
Thanks a lot,
Jean-Alexandre.

Portables with built-in batteries
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air, all versions
MacBook Pro
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (Retina, Mid 2012)
MacBook Pro (17-inch, Early 2009) and later
http://support.apple.com/kb/HT1490

Why does Macbook Pro have gray "curtain"and msg to shut down when playing video online?

Hi,
I have a MacBook Pro running Snow Leopard v 10.6.8 and have put on all the security updates.
I bought this machine just days after the newest MBP's were released with Lion because I wanted to stay with Snow Leopard
From the very beginning I would have occasional "gray screens" with a message that I'd encounterd a problem and needed to shut down. It always occured while I was watching a streaming video online (Flash?) but it didn't always happen. I updated my Flash plugin and that seemed to help. I use both Safari and FireFox and both are now updated to the latest versions.
I had also noticed via iCleanMemory that my memory availability was very low .....I always have many tabs open in my browsers and have backup software that backs up to online storage running and when I watched a video, it dropped to almost 0 and everything ran slow. I had 4 GB Ram.
So, I ordered new ram and put that in and now have 8 GB. Machine runs fast. Love it....except it keeps giving me that veil of gray and the message to shut down. It happens several times a day now and while usually in conjunction with watching a video clip, it's not always the case. But I have lots of available memory. That wasn't the issue.
I found an Apple Support paper relative to needing a video update on some mid 2010 MBP's and downloaded it. It won't install and says it won't run on my system so that didn't help.
I'm at my wits' end trying to keep this thing running. Everytime I have to shut it down it means a minimum of 8 min...sometimes more.....before it will restart. If I try to restart sooner than that, it begins to boot and then just has lines and lines of numbers and code running across it....and often continuous beeping sounds and I have to hold the button down to shut it off again. If I wait long enough, it does boot back up and sometimes runs fine as long as I'm not watching video clips, a streaming tv show or clicking on a lot of links in web pages.
I don't believe it has shut down when I was doing anything that wasn't web related....i.e. on a browser. And, when I was running with only 4 gb ram, it rarely shut down, just ran very, very slowly. Now with 8 gb ram it is speedy but doesn't seem to want to keep working!
Anyone have any ideas what I should try next?
Thanks
Paula

Hi Allan,
Thanks for your reply.
I have been closing iCleanMemory but the shut down (kernel panic) was still happening. Not sure how to go about uninstalling it as it's one that runs at start-up and dragging it to the trash might not get rid of it completely. I"ll find it's web site and see if they have any info.
Haven't checked your web link yet (it's late and gotta get to bed) but will do so tomorrow.
I also run Backblaze and DropBox that begin at startup and are constantly updating in the background, iStatMenus and Sharpshooter.
The kernel panics were happening....tho much less frequently.....before i put iClean Memory on. If I remember right, I installed it just because I had those periodic shut downs and wondered if it was a lack of memory. Because I then saw that memory was very low all the time, I decided I must need to put more memory in. And that seems to have made the issue worse while also making the machine work faster for the time it is running.
Now, I've been working on here for a couple of hours and had no problem at all......but I haven't asked it to play any kind of video. Before I quit for the night, I'll try to watch the last one I tried that caused it to shut down and see if it does it again.
I do appreciate your help as I have just enough knowledge about these things to be dangerous.
Paula

How do I permanently shut off icloud from my macbook pro. Safari will not let me shut down

I have a macbook pro 2008 with operating system Maverick. Today I was asked to join i cloud. I do not want to join i cloud. I just want to keep my computer as it is with the new operating system. It seems I now joined I cloud and cannot shut down Safari unless i sign up for all of the uses of icloud. Please advise me how to get out of all of this and just go back to my previous set up. What can I do to get rid of ICloud and shut down my computer (Safari)?

You can shut off iCloud in System Preferences.
If Safari seems hung, click the Apple icon, then Force Quit. If it says Not Responding next to Safari force quit it.

MacBook Pro 3.1 boots up freezes then shuts down before sign in screen

I recently upgraded to Yosemite from Mavericks and now my MacBook Pro 3.1 when Iturned on takes me to my login screen (sometimes other times even before the login screen) freezes up, I can't make the mouse cursor move and keyboard does not function then it shuts down and reboots over and over again

A 3.1 MBP is a 2007 15" MBP. You indicate that you have a retina MBP. Clarification would be helpful.
Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a safe boot:
http://support.apple.com/en-us/HT201262
Any change?
Ciao.

Macbook Pro screen is black and will not shut down or boot up right.

Last night my 2007 macbook pro would not go to sleep properly. When I closed the book the light stayed on and the fan continued running. Later I shut it down.
This morning the computer turned on but the screen is black. I tried closing the book but again it would not sleep. I hold down the power button and it seems to shut down but when I push the power button again the light comes back on and the fan starts up but the screen stays black and there is no powerup sound.
The lights on the battery are lit up. I tried taking the battery out but same thing.
Any help is greatly appreciated.

Try:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM
Then see if it will boot into Safe Mode. Do not remove the battery unless it's defective.
If none of the above work then you may have a hardware failure so take it in for service.

Macbook pro will not wake from sleep without shut down?

My macbook pro 2007 will not wake from sleep without holding down start button and then restarting? Is this a serious problem?

You can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
You can run the Disk Utility> Repair Disk from Recovery ( command R on start)
if that does not sort it I would reinstall OS X

Macbook Pro loading bar on start up and shuts down

hey guys, when i turn on my Macbook Pro, it shows the white screen on the start up with the apple logo and a loading bar below... before the loading bar reaches the like 1/5 of the bar.. IT SHUTS DOWN.. Whats happening here? what could i do?

See Mac OS X v10.6- Gray progress bar appears under Apple logo during startup

Macbook pro 13.3 inch 2011 entry model shuts down randomly

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