Macbook Pro 13' core i5 freezing constantly, what should i do to fix this?

i bought my mac last week and to my surprise it started freezing and lag , having the spinning beach ball all the time , i spent hours reading on these topics but found no solution. Later on i sent it to the local apple technical service to ensure if theres any problem , had the hardware test done , lately we found no problems. they said they cant report to apple until they see what im having. And as soon as i brought it back home , it started freezing. especially on bootup and wake-ups. why that ?
Well apps that i use are : itunes , facebook on safari , skype , imessage thats all.
my mac has only 5 gbs of songs thats all with 475 gb free on hardisk
Macbook pro 13 core i5 2.5 with mountain lion 10.8.3 on it.
can somebody help me sort this out ? i trusted apple but in this case , apple let me down .

If your Mac runs slowly
http://support.apple.com/kb/PH10798
Start up in Safe Mode
http://support.apple.com/kb/PH11212
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US
Best.

Similar Messages

  • My MacBook Pro mid 2012 laptop continuously lags on every web site and I get the spinning beach ball very often but when I log in as a guest, everything works fine. What should I do to fix this?

    My MacBook Pro mid 2012 laptop continuously lags on every web site and I get the spinning beach ball very often but when I log in as a guest, everything works fine. What should I do to fix this?

    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. Test.

  • I have a macbook pro and it says i am online but for my friends it says I'm off. what should i do to fix this?

    i have a macbook pro and it says i am online but for my friends it says I'm off. what should i do to fix this?

    Hi,
    Could you state what sort of names you and your Buddy have ?
    Knowing which version of iChat we are talking about will also help.
    However it is late where I am and further replies will be in about 20 hours (Sleep, work, in that order)
    9:59 PM      Monday; January 16, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • When updating mountain lion 10.8.4 on Macbook Pro Retina animations became choppy will there be another update to fix this ?

    When updating mountain lion 10.8.4 on Macbook Pro Retina animations became choppy will there be another update to fix this ?

    Reset PRAM.  http://support.apple.com/kb/PH4405
    Start up in Safe Mode
    http://support.apple.com/kb/PH11212
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836

  • HT5787 My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?

    dana2208 wrote:
    My MacBook Pro will not let me log on. How do I fix this? Can apple reset it?
    Yes.
    Password doesn't work?
    If so, try resetting it. If the computer is having any other problem, take it  to the Apple store to have it checked out.
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.
    Best.

  • I have a MacBook Retina, and it won't upgrade to the new software (OSX Maverics). It will begin to download, but then say it can't finish the download. What should i do to fix this problem?

    I have a MacBook Retina, and it won't upgrade to the new software (OSX Maverics). It will begin to download, but then say it can't finish the download. What should i do to fix this problem?

    Your problem is really with "Time Machine", backup software included with OS X since version 10.5, not with your Time Capsule router.  For more information on Time Machine, check these Web pages:
    Time Machine FAQs
    Time Machine Troubleshooting

  • Sound keys on keyboard no longer control sound. What should I do to fix this?

    Sound keys on keyboard no longer control sound. What should I do to fix this?

    Hey Bill,
    Check to see if the option for "Use all F1, F2, etc. keys as standard function keys." is turned off. When it is turned on, you would need to hold the Fn key while hitting one of those keys will make it work they way icons are displayed. To find out where this option is, go to System Preferences > Keyboard and in the Keyboard tab is where you want to be. Take a look at the article below for more information. 
    How to change the behavior of function keys on your Mac
    http://support.apple.com/en-us/ht3399
    Takre care,
    -Norm G. 

  • When i pluged in my ipod,computer start scanning,it says"your computer is no more authorized for  app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

    when i pluged in my ipod,computer start scanning,without finishing scan,it says"your computer is no more authorized for  app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

    What the message says.  In iTunes g the the Store tab in ther upper part of the screen and then clink on Authorize this computer.

  • I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?I can not get my Adobe Photoshop Elements 8 organize to open. The ed

    I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?

    Hi,
    Which operating system are you running on?
    Try starting the organizer while holding down the shift key.  Hopefully, it should load the Catalog Manager.
    Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
    Good luck,
    Brian

  • I can not do the update , what should I do to fix this error ? "There was a problem with downloading the file . For tips on troubleshooting , please go to Customer Support . ( Error code : 204 ) ." thanks

    I can not do the update , what should I do to fix this error ?
    "There was a problem with downloading the file . For tips on troubleshooting , please go to Customer Support . ( Error code : 204 ) ." thanks

    Hi,
    Please refer to the help document below:
    Error downloading, installing, or updating Creative Cloud applications
    Regards,
    Sheena

  • When i download music from internet it is not shown in my phone's music library....what should be done to fix this?

    When i download music from internet it is not shown in my phone's music library....whenever i want to listen that music i have to open that application through which i have downloaded it. What should be done to fix this?

    you can only get music to work if
    1. it was downloaded on the itunes app in the iphone
    2. it was synced from itunes on a computer
    downloading files does not work

  • Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

    Just installed Firefox 4 but when I try to search for add-ons every result fails to find anything or the loading gui just keeps spinning. What should I try to fix this problem?

    Glad you seem to have sorted things out.
    The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

  • My macbook pro is lagging and freezing constantly in simple applications.

    It just happen very recently and out of nowhere. Simple applications like word and finder where becoming really slow and just scrolling up and down seem to take several minutes. Most applications require me to use activity monitor to force quit. Booting up takes about several minutes. I have about 250gb free and have checked constantly the CPU and how much RAM my mac uses(2.00gb free of 4gb). I also have done repair permisions without any problems. Please help. Thanks in advance.

    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 7:3:22
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (367.51 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.mice.360Daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Steam
              iTunesHelper
              Dropbox
              Google Drive
              AirPlayitServerManager
              HP Scheduler
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              DirectorShockwave: Version: 11.6.5r635 3rd-Party support link
    Safari Extensions:
              Cuevana Stream: Version: 4.2
              Ebay Shopping Assistant: Version: 1.1
              Searchme: Version: 1.2
              Slick Savings: Version: 1.0
              Amazon Shopping Assistant: Version: 1.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  16%          CVMCompiler
                   6%          storeagent
                   2%          Microsoft Word
                   1%          Google Chrome
                   1%          Microsoft AU Daemon
    Top Processes by Memory:
              156 MB          mds_stores
              135 MB          com.apple.IconServicesAgent
              127 MB          softwareupdated
              119 MB          Google Chrome
              71 MB          Microsoft Word
    Virtual Memory Information:
              915 MB          Free RAM
              1.71 GB          Active RAM
              781 MB          Inactive RAM
              642 MB          Wired RAM
              1.89 GB          Page-ins
              0 B          Page-outs

  • My Macbook Pro is out of storage space, what should I do?

    I take tons of pictures and that is what's sucking up all of my memory. I currently have a 2011 Macbook Pro OS X Lion Version 10.7.4. 4 GB memory 2 GHz processor. Now that I look at the "About This Mac" it says all of my storage is "Other" with 0 KB in everything else like photos and apps which I know is false. Anyway, what should I do? Should I go to best buy and get a bigger memory? its currently 500 GB & 499.25 of that is filled up... What could I delete to free up space? Should I partition my photos onto an external hard drive? I have no idea how to do that but someone please help!

    Silly question but have you emptied the Trash lately?
    If it turns out the problem is really just too many photos and you are using iPhoto for your pictures, check out this article on how to use iPhoto with an external hard drive.
    Best of luck.

  • My Macbook Pro is running really slowly. What should i do?

    I have a 2009 Macbook Pro, which is running super slow. I've been advised to wipe it and re-install everything by a friend..Is this the right thing to do?

    Macbook Running Slowly, activity monitor shows a process under the name of installer is 11.gb, How to fix it???
    EtreCheck version: 1.9.12 (48)
    Report generated 17 de junio de 2014 16:54:34 GMT-5
    Hardware Information:
              MacBook Pro (13-inch, Early 2011) (Verified)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
                        Color LCD 1280 x 800
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 8:48:15
    Disk Information:
              ST1000LM024 HN-M101MBB disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        MAC OS X (disk0s2) / [Startup]: 999,35 GB (417,75 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Configuration files:
              /etc/hosts - Count: 21
    Gatekeeper:
              Anywhere
    Kernel Extensions:
              [not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
              [not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
              [not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
              [not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
              [not loaded] com.anchorfree.tun (1.0.1) Support
              [not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
              [not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
              [not loaded] com.zeobit.kext.AVKauth (2.3.2 - SDK 10.7) Support
              [not loaded] com.zeobit.kext.Firewall (2.3.2 - SDK 10.7) Support
              [not loaded] com.zg.driver.ZGUSBCDCACMData (1.8) Support
              [not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.8) Support
              [not loaded] com.zg.driver.cdc_ecm_qmi (1.12) Support
              [not loaded] com.zg.driver.cdc_usb_bus (1.12) Support
              [loaded] foo.tap (1.0) Support
              [not loaded] foo.tun (1.0) Support
              [loaded] org.virtualbox.kext.VBoxDrv (4.1.8) Support
              [not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.8) Support
              [not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.8) Support
              [loaded] org.virtualbox.kext.VBoxUSB (4.1.8) Support
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
              FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
              tap: Path: /Library/StartupItems/tap
              tun: Path: /Library/StartupItems/tun
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Problem System Launch Daemons:
              [failed] com.apple.AOSNotificationOSX.plist
              [failed] com.apple.softwareupdated.plist
              [failed] com.apple.wdhelper.plist
    Launch Daemons:
              [running] cn.com.zte.4G.LinkMonitord.plist Support
              [failed] cn.com.zte.4G.zRestoreFiles.plist Support
              [loaded] com.adobe.fpsaud.plist Support
              [not loaded] com.adobe.SwitchBoard.plist Support
              [running] com.anchorfree.ajaxserver.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.google.keystone.daemon.plist Support
              [failed] com.magican.castle.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [loaded] com.teamviewer.Helper.plist Support
              [not loaded] com.teamviewer.teamviewer_service.plist Support
              [running] com.zeobit.MacKeeper.AntiVirus.plist Support
              [running] net.conceited.RubbernetDaemon.plist Support
              [failed] pcloudd.plist Support
    Launch Agents:
              [running] cn.com.zte.4G.usbswapper.plist Support
              [failed] cn.com.zte.4G.zConnectManager.plist Support
              [failed] cn.com.zte.4G.zLogging.plist Support
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [loaded] com.adobe.CS5ServiceManager.plist Support
              [running] com.epson.epw.agent.plist Support
              [failed] com.epson.eventmanager.agent.plist Support
              [loaded] com.google.keystone.agent.plist Support
              [loaded] com.hp.help.tocgenerator.plist Support
              [not loaded] com.teamviewer.teamviewer.plist Support
              [not loaded] com.teamviewer.teamviewer_desktop.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist Support
              [running] com.akamai.single-user-client.plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [running] com.genieo.completer.download.plist Support
              [loaded] com.genieo.completer.update.plist Support
              [running] com.spotify.webhelper.plist Support
              [running] com.zeobit.MacKeeper.Helper.plist Support
              [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items:
              Dropbox
              Off-Helper
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 10.0.0 Support
              o1dbrowserplugin: Version: 5.4.2.18903 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
              googletalkbrowserplugin: Version: 5.4.2.18903 Support
              Silverlight: Version: 4.1.10329.0 Support
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
              Translate: Version: 1.1
              Mitto: Version: 1.0
              Twitter for Safari: Version: 1.02
              RoboForm Online: Version: 1.0.2
              Better Facebook: Version: 5.941
              Facebook Photo Zoom: Version: 1.1206.11.1
              Facebook Cleaner: Version: 3.3
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 Support
              Picasa: Version: 1.0 Support
              Google Earth Web Plug-in: Version: 7.1 Support
    3rd Party Preference Panes:
              Akamai NetSession Preferences  Support
              Fan Control  Support
              Flash Player  Support
              Growl  Support
              Tuxera NTFS  Support
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                 100%          Installer
                  15%          mds
                   2%          WindowServer
                   2%          lsof
                   0%          ocspd
    Top Processes by Memory:
              5.05 GB          Installer
              147 MB          thunderbird
              115 MB          Safari
              98 MB          Finder
              82 MB          Microsoft Excel
    Virtual Memory Information:
              6.00 GB          Free RAM
              6.42 GB          Active RAM
              887 MB          Inactive RAM
              1.94 GB          Wired RAM
              4.21 GB          Page-ins
              39 MB          Page-outs

Maybe you are looking for