MacBook Pro 13" Early 2011 Backlight Keyboard Not Working?! Software Problem...
So my "MacBook Pro 13" Early 2011" backlight keyboard hasn't been working. I have tried LabTick today, doesn't fix anything. Even in high or low lighting situations (dispite the Adjust keyboard brightness in low light being off) doesn't like to go on. It doesn't give me a circle with a cross like it does with that box checked in day light. It shows on the screen the
16 dots fully light after hitting F6 fully, just it doesn't light up. I one time had to reset my Mac OS at the Apple Store, it fixed the problem, but when I restored with a time machine backup, it went back to this software problem. How can I fix this?! What is wrong with my OS? Mountain Lion? How can I fix this?!
If it does not detect the display automatically, try going to system preferences>displays, click detect displays.
Similar Messages
-
help! i've googled around, but none seems to solve my problem
my macbook pro is early 2011, 13", running lion.
the philips monitor is vga only, so i have a mini display port to vga adaptor and connecting it to the vga.
the screen on my mbp does turn blue, but no input is detected on the external monitor.
any advice?If it does not detect the display automatically, try going to system preferences>displays, click detect displays.
-
MacBook Pro 13" Late 2011 - Internal Microphone Not Working
Hey everyone, I've been having trouble with my internal microphone on my 13" late 2011 MacBook Pro every so often. In the Sound preferences, Internal Microphone (Built-in) has been selected on the Input tab, the input volume is on full and the audio port has been set to Sound Output so the internal mic is the only input source. However, there is no signal detected by the input level bar. There's also no input on Skype, which is the main thing I use the internal mic for. I do have an external microphone by means of a headset, although I have to set up a small mixer to have a headphone and microphone input and this takes some time, which I do use but sometimes, for convenience, I'd rather just be able to use the internal mic and use some headphones in the built-in output.
I can't figure out why it doesn't seem to activate, usually a restart activates the mic but I haven't had much success doing this today, and really, the mic shouldn't be doing it in the first place.
If anyone can shed some light onto this, please do!
Thanks in advance,
LiamWatson28.You may try a PRAM reset. If that does not resolve the issue, make an appointment at the Apple store Genius bar.
Ciao. -
Macbook Pro 13'' Early 2011 Power Button not responding properly after spilled drink.
Hi Everyone
I've spilled beer on my old macbook last december. I've reassembled pretty much the whole mac, cleaned the motherboard with Servisol (isopropyl alcohol) and applied new thermal compound. The mac is working (if turned on from the motherboard, however the power button doesn't work properly. If pressed several times, sometimes it either changes the brightness of the screen or takes you to the widgets.
The keyboard was disassembled and cleaned and everything else apart from left shift and power button appears to be working on the keyboard. The keyboard was disassembled soon after the spillage, which was few months ago.
As it was few months ago when I cleaned the keyboard, I''ve forgot whether the power button is a part of the keyboard or an individual module. Could anyone give me some advice on that? Any other suggestions regards to the power button?
Another problem I've encountered recently is lost administrator account (after an attempt to turn the mac on). I can only access the guest account, my main account doesn't even appear on the launch. I can still see the administrator's files, but can't access them as they're locked. Is there a way to get back the account or access the files from the computer?
Many Thanks. DamianHi M,
There are other threads here with similar issues. I do not know if a "common" fix has been found. Try an SMC Reset:
http://support.apple.com/kb/HT3964
If no luck there, your Mac has a one year hardware warranty and I would contact AppleCare. -
Severe wireless problems; MacBook Pro 13inch Early 2011
I just installed updates on my MacBook Pro 13inch early 2011. I now have severe problems with my wireless. What can I do to undo the updates? One of them was a firmare update.
There is generally no need to undo the Updates, just Re-Do your wireless setup:
System Preferences > Netowrk > WiFi > ( Assist Me ) ...
... Assistant.
Be sure to specify a new Location. -
I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) 3 days ago, I had a terrible experience as the genious who gave me my solid state disk for safekeeping lost my disk's brackets thus I had to wait 2 more hours until they find one after 10 days of waiting for the repair. I noticed some weird sounds, like somehting is moving with the mac 1-2 times, even if I have no mechanical parts other than the fans, but my real issue at the moment is that my microphone is not working. I can see the mic in the System Info however and in Audio Midi Setup. In the Audio Midi Setup I see that the master chanel is turned off and I can't turn in on. Ch 1 and 2 are on full. I also noticed the first seconds after the comp. boots the blue bar goes to the middle in the System Preferences -> Sound -> Input. Any ideas what to do or try? I do not want to go back to the apple store as it is 50 minutes away from here and I need my laptop as a computer science student. Everything else is working perfectly.
You need to call both the store that did the repair and Apple directly, warranty service or Apple care, and report this problem with both of them and get a ticket number of some kind (some kind of verification number) that the unit just came back from major service with this problem and that you want it fixed when you can lose the use of it, which is not right now.
Without doing something like that they could easily say it is damage not covered under the normal warranty.
God knows what the repair center did and did not do to it while it was there.
And depending on when you actually bought it the warranty could run out in the mean time. -
i have a macbook pro 13" early 2011 version and what to install windows 7 on it via bootcamp but not sure that whether to install x64 or x86 version? which one will work better
There is no need for anyone to use 32-bit version anymore.
Retail comes with both. Or you can save on just buying 64-bit System Builder disc.
Better support for today's hardware with larger video graphic memory and systems.
Better memory management. -
My MacBook Pro 17" early 2011(built March) and my new OCZ sata III 6G are not working together, when is Apple going to admit there is a problem with the Intel's 6 Series Chipset. In System Information it says "Link Speed: 6 Gigabit" which is sata III and in my MacBook Pro it does not work.
Now MacBook Pro 17" early 2011 built May onward do not have this problem it was fixed in the Intel's 6 Series Chipset. (So there is a problem). Cam I have my MacBook Pro fixed please.After biting the bullet and ordering more RAM, my computer now is working a ton better. So that must have been the main issue. With 8 GB RAM, I can now even run Parallels fluidly (better than my work PC!) where before simple things like logging in to my MBP after reboot could take forever.
The place I went to had several other people getting RAM upgrades at the same time as me, so between this and other comments I've seen in discussions here and elsewhere on the Internets, I take it to mean that either Apple should bump up the base RAM on its new machines, and/or stop charging so much for additional RAM.
I refused to believe a Pro machine bought with Lion installed would come with too little RAM for light to medium usage, but it was apparently the case. I'll mark this as a correct answer and hope some other poor soul will come across this thread and be helped by it. -
My MacBook Pro 13'' Early 2011 is not booting.
Hello,
I have a Macbook Pro 13'' Early 2011. Last week I tried to replace the thermal paste on the processor and on the graphics chip. I followed a video tutorial and an iFixit tutorial step by step during the entire process. Once I was finished I decided to turn on my Macbook and give it a spin. Unfortunately it didn't work, although I haven't touched or damaged anything on the logic board, as far as I'm concerned.
The scenario goes as follows:
I press the start button..
The fan spins once, the hard drive reads for a second and the sleep button flashes for a moment. I am not hearing any chime, neither does my screen go on.
The Macbook Pro turns off again automatically.
I am going to open it once more before it give it to the authorized Apple service. Do you have any idea where the issue might come from?
Thanks for your replies!If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance. -
Microphone and Line In Suddenly Not Working Macbook Pro 15" Early 2011
Yesterday without warning, my internal mic stopped working on my Macbook Pro 15" Early 2011. I discovered this when the recipient of a Skype call couldn't hear me, and verified that the mic was not getting any level in the Sound system preferences pane. There is also no microphone input happening when I plug in my iPhone headset to the headphones jack. The audio out seems to be fine. I had to use a USB microphone to get any sound into the computer. I used the microphone just a few days ago without any issue.
I've already tried:
Rebooting
Resetting PRAM
Creating second account to test audio
And none of the above had any affect. Other note: I recently had the GPU of this computer replaced under Apple's special replacement plan. Anything else I should try before making an appointment to have the hardware looked at?pushyourmind,
If you’re up-to-date with Software Update, then you have the correct firmware installed. If you’re running 32-bit Windows 7, then Boot Camp Support Software 4.0.4033 contains the correct drivers; if you’re running 64-bit Windows 7, then Boot Camp Support Software 5.1.5621 contains the correct drivers. Which ever support software corresponds to your version of Windows 7, try downloading the corresponding .zip archive and following the installation instructions on the corresponding link above when booted in Windows.
Boot Camp 5.1 supports Windows 8.1 on your model MacBook Pro if you’re running OS X 10.8.3 or newer. Earlier versions of Boot Camp and older versions of OS X don’t support Windows 8.1 in Boot Camp on your model MacBook Pro. -
I have a MacBook Pro 13 early 2011. I can't use Gmail because it says my version of Safari (5.1.7 (7534.57.7) is not compatible. What can I do?
Niel, I found a way to download Safari 6.1.6 but it failed because the installer couldn't create the folder '/var/folders/lg/pqypcsnn715btrs106b9crpr0000gn/T//Install.3334NgcMxu"
-
Hello All,
I have a 15" i7 Macbook Pro from early 2011. The past few weeks, it has been getting increasingly difficult to get on my computer. It takes the mac laptop two or three tries to boot successfully. It would turn on, show gray screen, shut down, turn on again, show gray screen, shutdown, and then turn on, show gray screen, before it can finally get to the dark gray log-in screen. Even when I finally get logged in to start working, thinking it would be okay now, it shuts down randomly.
I've ruled out the possibility of a software problem because I've just done a clean re-install of Mac OS X Mavericks on my computer just yesterday.
I did upgrade the RAM recently, about a month and a half ago, from 4GB to 16GB, I went to the apple store four days after that upgrade to have them do a hardware test, and clean the inside of my laptop, which helped with previous heat issues. When they did the hardware test, the hardware was all registered as fine from their system.
I've tried resetting the SMC, PRAM, and doing the internet recovery hardware test, but to no avail. I thought I could at least find out what parts needed to be replaced from the hardware test but it seems that when the hardware test is almost finished, the computer just shuts down, So I am unable to see the results.
My computer is also having battery issues, under battery condition, it says "replace now," parts have been ordered, waiting for arrival. But if the battery health is low, it should still boot up fine, it would just hold a significantly less charge.
Could this be a hard drive issue?
Has anyone had similar symptoms and how was it resolved?
Does anyone know what I can do to alleviate this issue?
I haven't had time to take it to Apple because I'm currently taking a 21 credit semester academically. I'm an art and design student so my computer is basically the bane of my existence. Help! Any constructive advice is welcomed!
Thank you so much for your input!
-Christina C.Problem description:
The Hard Disk is failing.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 7:59:28 AM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:3:43
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
HDV4 (disk0s2) / [Startup]: 749.30 GB (712.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[invalid?] com.perion.searchprotectd.plist Support
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
AdobePDFViewer: Version: 10.1.1 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
Avast Online Security
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
16% mds
7% WindowServer
1% loginwindow
1% fontd
1% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB com.avast.daemon
86 MB Google Chrome
52 MB Finder
52 MB WindowServer
41 MB Google Chrome Helper
Virtual Memory Information: ℹ️
13.45 GB Free RAM
1.34 GB Active RAM
944 MB Inactive RAM
1.43 GB Wired RAM
1.11 GB Page-ins
0 B Page-outs -
MacBook Pro 13" Early 2011 - External display issues
I have an early 2011 MacBook Pro 13" (2.7GHz version) that I am using with an external non-Apple display. I am having issues when MBP goes to sleep or trys to sleep the display. The external display exibits one of a number of problems: goes dark but does not power off the backlight or freezes up and requires being powered off then back on. My display is an ASUS VW266H but it seems like this problem, or other similar problems, are happening with other non-Apple displays.
In calling Apple tech support of 5/27/11 they indicated that this is a known bug and they are working on a fix. There was software update released 5/4/11 to "improve graphics stability, address issues with external display" named MacBook Pro Software Update 1.4 (http://support.apple.com/kb/DL1382). I downloaded this and applied it but it made no difference.
I experienced these problems with three different video adapters: Apple's own mini DP to DVI, Belkin mini DP to HDMI and another brand of mini DP to HDMI also sold by the Apple store.
So the questions are:
1) Will Apple release another updated to address this incompatability or are they done with the issue given that they released the update mentioned above?
2) Has anyone compiled a list of monitors that are know to work with these most recent MacBook Pros (the early 2011 versions with the Thunderbolt/mini DP combined ports)?
If you have used the MacBook Pro 13" early 2011 with an external monitor please respond to this post with your experiences so we can all know what works.With my new 2011 13" MBP I'm having no latency issues using my '08 Samsung SyncMaster 2253BW DVI (digital) monitor. Sleep function awakens fine, goes to sleep 3-4 sec.
I'm using a cheapie model Syba MDP to DVI connector; here on Amazon:
http://www.amazon.com/Syba-High-Quality-DisplayPort-Adapter/dp/B00342UT02/ref=sr _1_1?ie=UTF8&s=electronics&qid=1307389450&sr=8-1
I bought 2 in case one craps out on me...knock on wood. Good luck hope you find a solution. -
MacBook Pro 13' Early 2011: Still Slow After 16GB RAM Upgrade
Hi,
I have a MacBook Pro 13' Early 2011 running Yosemite. After the RAM upgrade to 16GB, the speed of the computer is still not satisfactory, having some lag times in launching softwares and startup. Please suggest me what to do. Below is the report. Thank you!
Problem description:
The computer is still running slow even after the RAM upgrade to 16GB.
EtreCheck version: 2.0.11 (98)
Report generated November 18, 2014 at 5:40:20 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:7:52
Disk Information: ℹ️
ST9320325ASG disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (156.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.wacom.kext.pentablet (5.3.0 - SDK 10.8) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.wacom.pentablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 162.22 GB
Destinations:
LACIE SHARE [Local]
Total size: 350.07 GB
Total number of backups: 5
Oldest backup: 2012-07-17 01:12:57 +0000
Last backup: 2014-03-19 07:05:24 +0000
Size of backup disk: Too small
Backup size 350.07 GB < (Disk used 162.22 GB X 3)
Top Processes by CPU: ℹ️
9% mds
6% WindowServer
1% BBLaunchAgent
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
103 MB mds_stores
86 MB Dropbox
86 MB ocspd
69 MB com.apple.WebKit.WebContent
52 MB Safari
Virtual Memory Information: ℹ️
13.07 GB Free RAM
1.71 GB Active RAM
740 MB Inactive RAM
1.66 GB Wired RAM
1.31 GB Page-ins
0 B Page-outsFirst go to the RIM web site and look to see if they have an uninstaller for the device you had. Some times a reinstall of the application and then running the uninstaller is required for complete removal.
If no uninstaller is available, then you will have to use Spotlight to find all items with 'Blackberry' and 'Rim' in the titles. I would also download EasyFind and use that to locate such files. Often it will locate items that Spotlight misses.
Ciao. -
MacBook Pro 15 early 2011 slower than it must be...!!!
Hello everybody,
I have an MacBook Pro 15 early 2011, 2.2 Ghz, 4 RAM... It is running Mavericks 10.9.5, the latest update... The Etrecheck statistics seems to be very fine. So, here are some good and interesting questions: Why does my Mac work not that fast as it was on Slow Leopard? Why do I wait around 25-30 seconds to run Microsoft Office Document? Why the operating system is booting around 60 seconds? Why when I use software like MatLab, it turns that is not so possible to switch between the apps really fast, because multitasking freezes?
At the beginning, when I installed Mavericks 10.4.1, I thought that it is not enough RAM, after I read some comments from people that are using 2009 MacBooks running Mavericks and everything is fine, I canceled this possibility. Then I thought that my HDD is dead, I checked it 1000 times, its fine... So, the question is: what could it be, slowing my mac???
I plan to increase my RAM to 16 GB, but I am really not sure if it will help, because mavericks has another algorithm of RAM usage...
Really hope to hear some logical answers!
Here is etreckeck data:
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
OS X 10.9.5 (13F34) - Uptime: 0 days 3:15:45
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 575,3 GB (376,69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 174 GB (21,62 GB free)
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.bjango.istatmenusdaemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.bjango.istatmenusagent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
User Login Items:
iTunesHelper
Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 3rd-Party support link
Flash Player: Version: 15.0.0.152 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 67 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
VLC Plugin: Version: 1.0.5 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
OctoshapeWeb: Version: 1.0 - SDK 10.8 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 535.79 GB Disk used: 184.96 GB
Destinations:
TimeMachine [Local] (Last used)
Total size: 465.74 GB
Total number of backups: 23
Oldest backup: 2013-11-29 12:01:48 +0000
Last backup: 2014-02-08 00:30:15 +0000
Size of backup disk: Too small
Backup size 465.74 GB < (Disk used 184.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
7% coreaudiod
3% PluginProcess
2% EtreCheck
1% Safari
1% WindowServer
Top Processes by Memory:
229 MB Safari
172 MB PluginProcess
102 MB Skype
84 MB com.apple.WebKit.WebContent
61 MB WindowServer
Virtual Memory Information:
55 MB Free RAM
1.34 GB Active RAM
1.34 GB Inactive RAM
988 MB Wired RAM
601 MB Page-ins
12 MB Page-outs
Best regards,
EugenRemove "MobileGo," or else refer to its developer for support.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.
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