MacBook Pro 13" extremely slow, help!

I bought the mac last summer (2012) and it's been flawless up until a short while ago. It's an i5 with 4gig ram and 500 HDD.
Of the two USB ports, the one closest to me stopped working less than a month ago (this is not the issue I want help with though, just mentioning it as it might be related somehow). A week later, I upgraded to Mavericks and everything remained the same. Computer was fine (except the usb port), then one night the computer crashed while I was using a music production program (which I've been using daily since I got the mac).
This is when the mac started going slow.
Starting the computer up now took 4-5 minutes and there was no point trying to open an application. I managed to back everything up (though it took about 15 minutes just to select all files, then two-three hours to move them to the external drive) and started the process of reinstalling OS X. I formatted the drive, which was a fairly quick process. Installing OS X however, took about 12-13 hours! So yeah, I'm pretty sure it's a problem with the hard drive.
After OS X was installed, the computer was faster than before but still slower than pre-Mavericks. Even though I just formatted everything, I decided to repair permissions on the drive and it repaired 4 errors. It didn't make the computer much faster though. I can however use the computer now, but it is still laggy and sometimes slow. Booting up the computer now only takes 1-2 minutes.
So what do you guys think? Is it definitely a hardware problem or is there something I haven't done that might fix it? As I said it's faster than before I reinstalled the OS X but I still won't be able to use a music production app, it is too slow for that.
I appreciate any answers!

 
1. Go to Finder> Click on "Go" from Menu Bar at the top of the Computer Screen> Select Computer from Drop Down Menu> Select Macintosh HD> Select /Library Folder> Select Caches Folder and Move it to Trash
2. Go back to "Go" in the Menu Bar at the Top of the Screen> Hold the Option Key on the Keyboard and select the Library Folder that appears under Home in the Drop Down Menu> Select Caches Folder and Drag to the Trash and select Merge
3. Go to Black Apple in the top left of the Computer Screen> Select System Prefrences from Drop Down Menu> Go To Users & Groups in fourth Row of Icons> Select Login Items at the top of the new Window> Clear out an unnecessary Programs by highlighting the Program and selecting the "-" at the bottom of the window next to the '+"
4. Go back to the Black Apple and then select Shutdown from the Drop Down menu
5. When Turning Computer Back on Boot into Safe Mode (Hold Shift Key after hearing the Startup Noise) Release Shift Key when you see Apple with Spinning Gear and Progress Bar underneath> Once at Login Screen Select shutdown Computer in Bottom Right of Screen
6. Now unplug any Preferral Devices (including Ethernet Cable, Keyboard, ext...) Take Plug out of the Back of the Computer this is known as reseting the SMC
7. Plug Everthing back in you unplugged, Turn on Computer, When you hear Startup Noise Hold Down all at the same time Command+Option+P+R, if you do this correctly the Screen should go Black, then White and make the Start up Noise Again, when you hear the Startup Noise for a Third Time, you can remove you hands from the Keyboard
8. Login like Normal
9. Continuation... If you have any Third Party Software such as Norton Anti Virus, MacKeeper (Malware), or any other types of Anti Virus software, Remove these from the Computer 
10. If those Troubleshooting Steps should fail, Verify and Repair Disk from Recovery HD,  Re Install OS from Recovery Partition as mentioned by Kappy, If you are running anything less than 6GBS of RAM, consider updating your RAM, if Re-Install does not Work, Make a back up of your Data, and then perform an Erase and Install

Similar Messages

  • Macbook pro running extremely slow, help please!

    Problem description:
    Running slow
    EtreCheck version: 2.1.8 (121)
    Report generated April 12, 2015 at 11:30:16 AM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 396
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 2:12:44
    Disk Information: ℹ️
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (188.23 GB free)
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Fitbit Inc. Fitbit Base Station
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]
        [not loaded]    com.cy.iokit.Morpheus (1.4) [Click for support]
        [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Microsoft AU Daemon    UNKNOWN  (missing value)
        System Events    Application  (/System/Library/CoreServices/System Events.app)
        Backup Engine    Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)
        Nike+ Connect Helper    UNKNOWN Hidden (missing value)
        TimehopSync    Application  (/Applications/TimehopSync.app)
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
        HP Product Research    Application  (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Unity Web Player: Version: UnityPlayer version 2.1.0f5 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 1.3 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        GarminGpsControl: Version: 2.8.1.0 Release [Click for support]
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        ContentUploaderPlugin: Version: 1.2 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        Move_Media_Player: Version: npmnqmp 071705000010 [Click for support]
    3rd Party Preference Panes: ℹ️
        Citrix Online Plug-in  [Click for support]
        DivX  [Click for support]
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    Timehop Sync
             1%    SubmitDiagInfo
             0%    mds_stores
             0%    Fitbit Connect Menubar Helper
    Top Processes by Memory: ℹ️
        477 MB    softwareupdated
        356 MB    Image Capture Extension
        150 MB    Google Chrome
        146 MB    mds_stores
        125 MB    Preview
    Virtual Memory Information: ℹ️
        63 MB    Free RAM
        1.64 GB    Active RAM
        1.59 GB    Inactive RAM
        1000 MB    Wired RAM
        16.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 12, 2015, 09:13:17 AM    Self test - passed
        Apr 11, 2015, 11:45:20 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-11-114520_ [redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro running extremely slow, help?!

    Of course, the curse of finals week strikes. As of a few days ago I woke up one morning and my computer started running really slow. It takes forever to restart, open tabs on the internet, switch between applications... everything. I always get the spinning wheel and it drives me insane. I have been reading a few posts, but I think it would be better to get some knowledge on what is actually wrong with my laptop. Any help is very much appreciated... coming from a stressed out college student!!!

    Step 3
    269
    Safari Web Content
    alyssalommel
    5.7
    16
    292.5 MB
    Intel (64 bit)
    0
    kernel_task
    root
    2.3
    83
    1.08 GB
    Intel (64 bit)
    175
    Safari
    alyssalommel
    2.3
    13
    52.0 MB
    Intel (64 bit)
    74
    WindowServer
    _windowserver
    2.1
    4
    49.2 MB
    Intel (64 bit)
    48
    hidd
    root
    1.9
    5
    2.3 MB
    Intel (64 bit)
    412
    Activity Monitor
    alyssalommel
    1.1
    2
    19.8 MB
    Intel (64 bit)
    238
    Spotify
    alyssalommel
    1.0
    35
    115.5 MB
    Intel
    173
    Terminal
    alyssalommel
    1.0
    5
    12.6 MB
    Intel (64 bit)
    283
    Spotify Helper EH
    alyssalommel
    0.9
    10
    22.0 MB
    Intel
    415
    activitymonitord
    root
    0.6
    1
    1.5 MB
    Intel (64 bit)
    179
    SystemUIServer
    alyssalommel
    0.2
    3
    13.6 MB
    Intel (64 bit)
    18
    configd
    root
    0.1
    7
    3.2 MB
    Intel (64 bit)
    274
    Spotify Helper
    alyssalommel
    0.0
    9
    16.0 MB
    Intel
    165
    UserEventAgent
    alyssalommel
    0.0
    4
    7.9 MB
    Intel (64 bit)
    424
    syncdefaultsd
    alyssalommel
    0.0
    8
    12.4 MB
    Intel (64 bit)
    417
    com.apple.iCloudHelper
    alyssalommel
    0.0
    4
    5.9 MB
    Intel (64 bit)
    277
    Spotify Helper
    alyssalommel
    0.0
    4
    14.3 MB
    Intel
    44
    loginwindow
    alyssalommel
    0.0
    2
    25.6 MB
    Intel (64 bit)
    45
    locationd
    _locationd
    0.0
    7
    3.4 MB
    Intel (64 bit)
    15
    securityd
    root
    0.0
    4
    8.7 MB
    Intel (64 bit)
    187
    NetworkBrowserAgent
    alyssalommel
    0.0
    3
    1.9 MB
    Intel (64 bit)
    11
    UserEventAgent
    root
    0.0
    4
    3.0 MB
    Intel (64 bit)
    101
    ntpd
    root
    0.0
    2
    1.0 MB
    Intel (64 bit)
    40
    mds
    root
    0.0
    8
    50.1 MB
    Intel (64 bit)
    281
    Spotify Helper
    alyssalommel
    0.0
    9
    35.8 MB
    Intel
    180
    Finder
    alyssalommel
    0.0
    4
    55.4 MB
    Intel (64 bit)
    282
    Spotify Helper
    alyssalommel
    0.0
    9
    13.4 MB
    Intel
    200
    storeagent
    alyssalommel
    0.0
    2
    4.0 MB
    Intel (64 bit)
    14
    notifyd
    root
    0.0
    2
    1.4 MB
    Intel (64 bit)
    191
    fontd
    alyssalommel
    0.0
    2
    4.5 MB
    Intel (64 bit)
    212
    PhotoStreamAgent
    alyssalommel
    0.0
    4
    8.2 MB
    Intel (64 bit)
    28
    warmd
    nobody
    0.0
    3
    2.8 MB
    Intel (64 bit)
    35
    revisiond
    root
    0.0
    4
    1.4 MB
    Intel (64 bit)
    21
    distnoted
    root
    0.0
    2
    1.5 MB
    Intel (64 bit)
    240
    Caffeine
    alyssalommel
    0.0
    2
    4.0 MB
    Intel (64 bit)
    49
    fseventsd
    root
    0.0
    67
    2.8 MB
    Intel (64 bit)
    205
    lsboxd
    alyssalommel
    0.0
    2
    1.3 MB
    Intel (64 bit)
    261
    pbs
    alyssalommel
    0.0
    2
    2.2 MB
    Intel (64 bit)
    77
    CVMServer
    root
    0.0
    2
    1.0 MB
    Intel (64 bit)
    275
    Spotify Helper
    alyssalommel
    0.0
    9
    21.5 MB
    Intel
    410
    helpd
    alyssalommel
    0.0
    2
    2.1 MB
    Intel (64 bit)
    317
    com.apple.audio.ComponentHelper
    alyssalommel
    0.0
    2
    1.5 MB
    Intel (64 bit)
    147
    cfprefsd
    alyssalommel
    0.0
    2
    1.6 MB
    Intel (64 bit)
    154
    cfprefsd
    _spotlight
    0.0
    2
    820 KB
    Intel (64 bit)
    196
    ubd
    alyssalommel
    0.0
    11
    6.6 MB
    Intel (64 bit)
    12
    kextd
    root
    0.0
    2
    4.6 MB
    Intel (64 bit)
    19
    syslogd
    root
    0.0
    4
    1.1 MB
    Intel (64 bit)
    210
    com.apple.dock.extra
    alyssalommel
    0.0
    2
    8.1 MB
    Intel (64 bit)
    33
    SleepServicesD
    root
    0.0
    2
    724 KB
    Intel (64 bit)
    54
    appleeventsd
    _eppc
    0.0
    2
    1.4 MB
    Intel (64 bit)
    61
    coreservicesd
    root
    0.0
    4
    21.1 MB
    Intel (64 bit)
    394
    Quick Look Helper
    alyssalommel
    0.0
    5
    12.6 MB
    Intel (64 bit)
    401
    QuickLookSatellite-general
    alyssalommel
    0.0
    2
    65.0 MB
    Intel (64 bit)
    273
    Spotify Helper
    alyssalommel
    0.0
    9
    10.8 MB
    Intel
    422
    taskgated
    root
    0.0
    3
    2.8 MB
    Intel (64 bit)
    103
    aosnotifyd
    root
    0.0
    4
    3.6 MB
    Intel (64 bit)
    322
    AppleSpell.service
    alyssalommel
    0.0
    2
    5.0 MB
    Intel (64 bit)
    145
    distnoted
    alyssalommel
    0.0
    2
    3.0 MB
    Intel (64 bit)
    159
    xpcd
    _coreaudiod
    0.0
    2
    1.6 MB
    Intel (64 bit)
    201
    Notification Center
    alyssalommel
    0.0
    3
    14.8 MB
    Intel (64 bit)
    17
    powerd
    root
    0.0
    2
    1.6 MB
    Intel (64 bit)
    406
    com.apple.audio.ComponentHelper
    alyssalommel
    0.0
    2
    4.6 MB
    Intel (64 bit)
    420
    ocspd
    root
    0.0
    4
    3.5 MB
    Intel (64 bit)
    59
    autofsd
    root
    0.0
    2
    924 KB
    Intel (64 bit)
    129
    logind
    root
    0.0
    2
    988 KB
    Intel (64 bit)
    150
    launchd
    _spotlight
    0.0
    2
    648 KB
    Intel (64 bit)
    157
    coreaudiod
    _coreaudiod
    0.0
    3
    3.3 MB
    Intel (64 bit)
    171
    TextEdit
    alyssalommel
    0.0
    2
    4.9 MB
    Intel (64 bit)
    178
    talagent
    alyssalommel
    0.0
    2
    5.1 MB
    Intel (64 bit)
    185
    xpcd
    alyssalommel
    0.0
    2
    2.6 MB
    Intel (64 bit)
    192
    librariand
    alyssalommel
    0.0
    2
    2.4 MB
    Intel (64 bit)
    1
    launchd
    root
    0.0
    3
    2.3 MB
    Intel (64 bit)
    22
    opendirectoryd
    root
    0.0
    6
    7.5 MB
    Intel (64 bit)
    29
    usbmuxd
    _usbmuxd
    0.0
    3
    1.3 MB
    Intel (64 bit)
    220
    imagent
    alyssalommel
    0.0
    3
    4.2 MB
    Intel (64 bit)
    234
    accountsd
    alyssalommel
    0.0
    2
    2.8 MB
    Intel (64 bit)
    241
    imklaunchagent
    alyssalommel
    0.0
    2
    2.2 MB
    Intel (64 bit)
    404
    com.apple.audio.SandboxHelper
    alyssalommel
    0.0
    2
    4.3 MB
    Intel (64 bit)
    92
    networkd
    _networkd
    0.0
    2
    904 KB
    Intel (64 bit)
    318
    com.apple.security.pboxd
    alyssalommel
    0.0
    2
    1.9 MB
    Intel (64 bit)
    190
    tccd
    alyssalommel
    0.0
    2
    1.7 MB
    Intel (64 bit)
    20
    cfprefsd
    root
    0.0
    2
    1.5 MB
    Intel (64 bit)
    27
    wdhelper
    root
    0.0
    2
    1.2 MB
    Intel (64 bit)
    409
    VTDecoderXPCService
    alyssalommel
    0.0
    2
    20.4 MB
    Intel (64 bit)
    41
    mDNSResponder
    _mdnsresponder
    0.0
    3
    2.3 MB
    Intel (64 bit)
    253
    bash
    alyssalommel
    0.0
    1
    624 KB
    Intel (64 bit)
    76
    netbiosd
    _netbios
    0.0
    2
    2.0 MB
    Intel (64 bit)
    316
    com.apple.audio.SandboxHelper
    alyssalommel
    0.0
    2
    1.2 MB
    Intel (64 bit)
    153
    distnoted
    _spotlight
    0.0
    2
    964 KB
    Intel (64 bit)
    160
    com.apple.audio.SandboxHelper
    _coreaudiod
    0.0
    2
    1.3 MB
    Intel (64 bit)
    188
    filecoordinationd
    root
    0.0
    2
    1.6 MB
    Intel (64 bit)
    32
    stackshot
    root
    0.0
    3
    844 KB
    Intel (64 bit)
    223
    AppleIDAuthAgent
    alyssalommel
    0.0
    3
    960 KB
    Intel (64 bit)
    237
    com.apple.hiservices-xpcservice
    alyssalommel
    0.0
    2
    1.1 MB
    Intel (64 bit)
    46
    KernelEventAgent
    root
    0.0
    3
    628 KB
    Intel (64 bit)
    60
    apsd
    root
    0.0
    4
    4.8 MB
    Intel (64 bit)
    251
    login
    root
    0.0
    2
    1.3 MB
    Intel (64 bit)
    421
    Flash Player (Safari Internet plug-in)
    alyssalommel
    0.0
    2
    27.5 MB
    Intel (64 bit)
    193
    usernoted
    alyssalommel
    0.0
    2
    3.0 MB
    Intel (64 bit)
    16
    diskarbitrationd
    root
    0.0
    2
    1.3 MB
    Intel (64 bit)
    405
    mdworker
    alyssalommel
    0.0
    4
    16.0 MB
    Intel (64 bit)
    228
    SpotifyWebHelper
    alyssalommel
    0.0
    3
    2.1 MB
    Intel
    235
    iTunes Helper
    alyssalommel
    0.0
    3
    1.8 MB
    Intel (64 bit)
    242
    Dictation
    alyssalommel
    0.0
    3
    7.6 MB
    Intel (64 bit)
    51
    dynamic_pager
    root
    0.0
    1
    400 KB
    Intel (64 bit)
    79
    launchd
    _windowserver
    0.0
    2
    532 KB
    Intel (64 bit)
    270
    com.apple.hiservices-xpcservice
    alyssalommel
    0.0
    2
    1.2 MB
    Intel (64 bit)
    93
    cfprefsd
    _windowserver
    0.0
    2
    608 KB
    Intel (64 bit)
    419
    cookied
    alyssalommel
    0.0
    2
    3.8 MB
    Intel (64 bit)
    142
    launchd
    alyssalommel
    0.0
    2
    1.3 MB
    Intel (64 bit)
    170
    pboard
    alyssalommel
    0.0
    1
    576 KB
    Intel (64 bit)
    177
    Dock
    alyssalommel
    0.0
    3
    36.9 MB
    Intel (64 bit)
    184
    CalendarAgent
    alyssalommel
    0.0
    5
    14.2 MB
    Intel (64 bit)
    User: 1.75
    System:1.12
    Idle:94.88
    Swap used: 0 bytes
    Read ins/sec:0
    Writes out/sec:0
    Step 4
    12/17/13 9:07:29.253 PM WindowServer[74]: post_notification : Time out waiting for reply from "loginwindow" for notification type 102 (CID 0x7407, PID 44)
    12/17/13 9:07:29.255 PM WindowServer[74]: Created shield window 0x5b for display 0x04273140
    12/17/13 9:07:29.338 PM WindowServer[74]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
    12/17/13 9:07:29.343 PM WindowServer[74]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x0(0)
    12/17/13 9:07:29.406 PM WindowServer[74]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
    12/17/13 9:07:29.407 PM loginwindow[44]: find_shared_window: WID -1
    12/17/13 9:07:29.407 PM loginwindow[44]: CGSGetWindowTags: Invalid window 0xffffffff
    12/17/13 9:07:29.407 PM loginwindow[44]: find_shared_window: WID -1
    12/17/13 9:07:29.408 PM loginwindow[44]: CGSSetWindowTags: Invalid window 0xffffffff
    12/17/13 9:07:29.409 PM WindowServer[74]: _CGXHWCaptureWindowList: No capable active display found.
    12/17/13 9:07:30.227 PM loginwindow[44]: ERROR | -[LWBuiltInScreenLockAuthLion preLoad] | guestEnabled is true, but guest mode is not set to a usable value
    12/17/13 9:07:32.000 PM kernel[0]: hibernate image path: /var/vm/sleepimage
    12/17/13 9:07:32.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Sleep
    12/17/13 9:07:32.000 PM kernel[0]: hibernate_alloc_pages act 266633, inact 25165, anon 3148, throt 0, spec 110414, wire 324729, wireinit 207170
    12/17/13 9:07:32.000 PM kernel[0]: hibernate_setup(0) took 0 ms
    12/17/13 9:07:32.000 PM kernel[0]: sizeof(IOHibernateImageHeader) == 512
    12/17/13 9:07:32.000 PM kernel[0]: kern_open_file_for_direct_io(0) took 534 ms
    12/17/13 9:07:32.000 PM kernel[0]: Opened file /var/vm/sleepimage, size 8589934592, partition base 0x0, maxio 2000000 ssd 0
    12/17/13 9:07:32.000 PM kernel[0]: hibernate image major 1, minor 0, blocksize 512, pollers 5
    12/17/13 9:07:36.000 PM kernel[0]: en1: BSSID changed to ec:1a:59:a2:93:74
    12/17/13 9:07:36.000 PM kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
    12/17/13 9:07:36.000 PM kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    12/17/13 9:07:36.000 PM kernel[0]: en1::IO80211Interface::postMessage bssid changed
    12/17/13 9:07:36.388 PM configd[18]: network changed: v4(en1-:192.168.2.7) DNS- Proxy- SMB
    12/17/13 10:32:05.000 PM kernel[0]: hibernate_page_list_setall(preflight 0) start 0xffffff80f2a9b000, 0xffffff80f2adb000
    12/17/13 10:32:05.000 PM kernel[0]: hibernate_page_list_setall time: 333 ms
    12/17/13 10:32:05.000 PM kernel[0]: pages 705696, wire 291835, act 233919, inact 719, cleaned 0 spec 252, zf 1525, throt 0, could discard act 36944 inact 22050 purgeable 8274 spec 110178 cleaned 0
    12/17/13 10:32:05.000 PM kernel[0]: hibernate_page_list_setall found pageCount 528250
    12/17/13 10:32:05.000 PM kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0
    12/17/13 10:32:05.000 PM kernel[0]: IOHibernatePollerOpen(0)
    12/17/13 10:32:05.000 PM kernel[0]: encryptStart 13290
    12/17/13 10:32:05.000 PM kernel[0]: bitmap_size 0x3f4dc, previewSize 0x2018, writing 527910 pages @ 0x54784
    12/17/13 10:32:05.000 PM kernel[0]: IOPolledInterface::checkForWork[5] 0xe00002eb
    12/17/13 10:32:05.000 PM kernel[0]: PMStats: Hibernate write took 4995404 ms
    12/17/13 10:32:05.000 PM kernel[0]: all time: 4995404 ms, comp bytes: 190504960 time: 156 ms 1160 Mb/s, crypt bytes: 65458032 time: 152 ms 408 Mb/s,
    12/17/13 10:32:05.000 PM kernel[0]: image 0 (0%), uncompressed 190500864 (46509), compressed 64919792 (34%), sum1 f38ea610, sum2 0
    12/17/13 10:32:05.000 PM kernel[0]: wired_pages_encrypted 50025, wired_pages_clear 0, dirty_pages_encrypted 0
    12/17/13 10:32:05.000 PM kernel[0]: hibernate_write_image done(e00002eb)
    12/17/13 10:32:05.000 PM kernel[0]: sleep
    12/17/13 10:32:05.000 PM kernel[0]: Wake reason: EC.LidOpen EHC1 (User)
    12/17/13 10:32:10.343 PM WindowServer[74]: Created shield window 0x5e for display 0x003f003d
    12/17/13 10:32:10.343 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fcbd124bc90(2000), shield 0x7fcbd124ac90(2001), lock state 3
    12/17/13 10:32:10.344 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: err 0x0
    12/17/13 10:32:10.346 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fcbd124bc90(2002), shield 0x7fcbd124ac90(2001), lock state 3
    12/17/13 10:32:10.346 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: err 0x0
    12/17/13 10:32:10.348 PM WindowServer[74]: Created shield window 0x5f for display 0x003f003e
    12/17/13 10:32:10.348 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fcbd124bc90(2002), shield 0x7fcbd124ac90(2001), lock state 3
    12/17/13 10:32:10.348 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: err 0x0
    12/17/13 10:32:10.348 PM WindowServer[74]: Created shield window 0x60 for display 0x003f003f
    12/17/13 10:32:10.349 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fcbd124bc90(2002), shield 0x7fcbd124ac90(2001), lock state 3
    12/17/13 10:32:10.349 PM WindowServer[74]: handle_will_sleep_auth_and_shield_windows: err 0x0
    12/17/13 10:32:10.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
    12/17/13 10:32:10.000 PM kernel[0]: Previous Sleep Cause: 5
    12/17/13 10:32:10.000 PM kernel[0]: The USB device HubDevice (Port 1 of Hub at 0x1d000000) may have caused a wake by issuing a remote wakeup (2)
    12/17/13 10:32:10.000 PM kernel[0]: The USB device HubDevice (Port 8 of Hub at 0x1d100000) may have caused a wake by issuing a remote wakeup (3)
    12/17/13 10:32:10.000 PM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 3 of Hub at 0x1d180000) may have caused a wake by issuing a remote wakeup (3)
    12/17/13 10:32:10.000 PM kernel[0]: en1: 802.11d country code set to 'X0'.
    12/17/13 10:32:10.000 PM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    12/17/13 10:32:10.000 PM kernel[0]: TBT W (1): 0 [x]
    12/17/13 10:32:12.606 PM loginwindow[44]: resume called when there was already a timer
    12/17/13 10:32:16.000 PM kernel[0]: MacAuthEvent en1   Auth result for: ec:1a:59:a2:93:74  MAC AUTH succeeded
    12/17/13 10:32:16.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    12/17/13 10:32:16.000 PM kernel[0]: AirPort: Link Up on en1
    12/17/13 10:32:16.000 PM kernel[0]: en1: BSSID changed to ec:1a:59:a2:93:74
    12/17/13 10:32:16.000 PM kernel[0]: en1::IO80211Interface::postMessage bssid changed
    12/17/13 10:32:16.000 PM kernel[0]: AirPort: RSN handshake complete on en1
    12/17/13 10:32:18.320 PM configd[18]: network changed: v4(en1+:192.168.2.7) DNS+ Proxy+ SMB
    12/17/13 10:32:18.341 PM UserEventAgent[11]: Captive: en1: Not probing 'belkin.374' (protected network)
    12/17/13 10:32:18.345 PM configd[18]: network changed: v4(en1!:192.168.2.7) DNS Proxy SMB
    12/17/13 10:32:21.809 PM airportd[382]: _doAutoJoin: Already associated to “belkin.374”. Bailing on auto-join.
    12/17/13 10:32:21.824 PM airportd[382]: _doAutoJoin: Already associated to “belkin.374”. Bailing on auto-join.
    12/17/13 10:32:23.733 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:32:23.834 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:32:24.918 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:32:25.046 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:32:25.167 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:32:25.226 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:32:25.332 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:33:15.000 PM kernel[0]: en1: 802.11d country code set to 'US'.
    12/17/13 10:33:15.000 PM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    12/17/13 10:33:23.025 PM SubmitDiagInfo[392]: Launched to submit Diagnostics and Usage
    12/17/13 10:33:44.652 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:33:44.744 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:34:04.461 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:34:04.545 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:34:04.631 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:34:04.727 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:34:04.872 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:36:58.858 PM WindowServer[74]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    12/17/13 10:37:00.420 PM WindowServer[74]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 2.56 seconds (server forcibly re-enabled them after 1.00 seconds)
    12/17/13 10:37:05.096 PM com.apple.quicklook.satellite[395]: bootstrap_look_up2 failed with 0x44c
    12/17/13 10:37:06.000 PM kernel[0]: Sandbox: sandboxd(396) deny mach-lookup com.apple.coresymbolicationd
    12/17/13 10:37:16.929 PM com.apple.SecurityServer[15]: Session 100018 created
    12/17/13 10:37:22.721 PM com.apple.launchd[1]: (com.apple.quicklook.satellite.4B6ACFC1-9CF6-4C8C-84EF-EBDF566ACD79[395]) Exited: Killed: 9
    12/17/13 10:37:42.716 PM com.apple.launchd[1]: (com.apple.qtkitserver[399]) Exit timeout elapsed (20 seconds). Killing
    12/17/13 10:37:42.717 PM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice[400]) Could not terminate job: 3: No such process
    12/17/13 10:37:42.717 PM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice[400]) Using fallback option to terminate job...
    12/17/13 10:39:17.822 PM WindowServer[74]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    12/17/13 10:39:18.096 PM WindowServer[74]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.27 seconds (server forcibly re-enabled them after 1.00 seconds)
    12/17/13 10:48:43.523 PM WindowServer[74]: CGXDisableUpdate: UI updates were forcibly disabled by application "Activity Monitor" for over 1.00 seconds. Server has re-enabled them.
    12/17/13 10:48:57.523 PM WindowServer[74]: disable_update_likely_unbalanced: UI updates still disabled by application "Activity Monitor" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
    12/17/13 10:49:08.166 PM WindowServer[74]: reenable_update_for_connection: UI updates were finally reenabled by application "Activity Monitor" after 25.64 seconds (server forcibly re-enabled them after 1.00 seconds)
    12/17/13 10:49:09.179 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:09.185 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:09.295 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:09.386 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:09.975 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:10.060 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 10:49:10.161 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:49:10.260 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:49:10.402 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 10:55:15.829 PM WindowServer[74]: CGXSetTrackingAreaEnabled : Invalid tracking area 0x7fcd29b09d00
    12/17/13 10:57:04.221 PM WindowServer[74]: CGXSetTrackingAreaEnabled : Invalid tracking area 0x7fcd2b8301c0
    12/17/13 11:03:04.964 PM coreservicesd[61]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyBecameFrontmost to notificationID=174
    12/17/13 11:03:44.423 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 11:03:44.507 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 11:04:17.227 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 11:04:17.316 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/alommel94%40gmail .com///alommel94%[email protected]/calendar/dav/alommel94%40gmail.com/
    12/17/13 11:04:17.418 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 11:04:17.531 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 11:04:17.675 PM CalendarAgent[184]: AOSKit ERROR: RAF: Invalid url -- https://alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0c tp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events///alommel94%[email protected]/calendar/dav/4dhmurjkc5hn8sq0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40vir tual/events/
    12/17/13 11:05:06.511 PM CVMServer[77]: Check-in to the service com.apple.cvmsCompAgent_x86_64 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.
    12/17/13 11:05:11.181 PM CVMServer[77]: Check-in to the service com.apple.cvmsCompAgent_x86_64 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.
    12/17/13 11:07:09.676 PM WindowServer[74]: CGXDisableUpdate: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
    12/17/13 11:07:21.403 PM WindowServer[74]: reenable_update_for_connection: UI updates were finally reenabled by application "Console" after 12.73 seconds (server forcibly re-enabled them after 1.00 seconds)

  • My macbook pro runs extremely slow. I've tried everything on the forums, but nothing has worked.

    I made an account just for this. My macbook pro is extremely slow, but only some of the time. When I normally browse it isn't that bad, but using any flash application or playing any game results in a 100-400 (sometimes 350%) CPU usage of the flashplayer. When I play a game something called kernel_task or mdworker take up a lot as well. Here's my EtreCheck, if it helps.
    EtreCheck version: 1.9.15 (52)
    Report generated September 20, 2014 at 3:20:33 PM EDT
    Hardware Information: ?
        MacBook Pro (13-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2 cores
        4 GB RAM
    Video Information: ?
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ?
        OS X 10.9.5 (13F34) - Uptime: 0 days 0:41:46
    Disk Information: ?
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 319.21 GB (219.29 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ?
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Razer Razer Mamba
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
        Apple Inc. thunderbolt_bus
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
        [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8) Support
        [not loaded]    com.logmein.hamachi (1.0) Support
        [loaded]    com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) Support
        [loaded]    com.razer.common.razerhid (1.6 - SDK 10.6) Support
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
        [loaded]    com.anchorfree.ajaxserver.plist Support
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist Support
    Launch Agents: ?
        [running]    com.razer.common.rzcoreengine.plist Support
        [running]    com.razer.mambaIIdaemon.plist Support
    User Launch Agents: ?
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
        [running]    com.spotify.webhelper.plist Support
        [loaded]    com.valvesoftware.steamclean.plist Support
    User Login Items: ?
        None
    Internet Plug-ins: ?
        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        DirectorShockwave: Version: 11.6.6r636 Support
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
    Time Machine: ?
        Time Machine not configured!
    Top Processes by CPU: ? (this was when the game was not running)
            64%    LolClient
             7%    WindowServer
             7%    LoLPatcher
             6%    firefox
             4%    hidd
    Top Processes by Memory: ? (same as above)
        406 MB    LolClient
        270 MB    firefox
        111 MB    com.apple.IconServicesAgent
        49 MB    WindowServer
        45 MB    Finder
    Virtual Memory Information: ?
        983 MB    Free RAM
        1.49 GB    Active RAM
        693 MB    Inactive RAM
        893 MB    Wired RAM
        525 MB    Page-ins
        0 B    Page-outs

    Here is an example of high CPU usage by the way.

  • Macbook Pro 13 Extremely slow (early 2011)

    Hello,
    My 2011 Macbook pro got really slow recently to the point where it's not usable. It takes minutes to boot up and then even opening finder takes 2-3 minutes of the spinning "beach ball". I currently have Mavericks on it, but the same problem exists on Lion and Mountain Lion.
    Ive cleared (and reflashed) SMC, NVRAM, re installed the OS, replaced the SSD, battery and RAM and nothing makes a difference. Short of replacing the logic board I've tried swapping most of other parts and it make no difference.
    Extended diagnostics show no errors, but during verbose startup I can see this error:
    "ERROR: MMIO regMap == NULL - fall back to old SMC mode". No other SMC errors.
    Interestingly Linux (Mint) runs fine on the machine and so does windows with BootCamp, but OS X is basically unusable.
    I would appreciate any help/pointers.
    Thank you
    Yuriy

    If you reproduced the problem with a clean installation—no other software installed and nothing restored from a backup—and no peripherals connected, then it's caused by an internal hardware fault. You seem to have ruled out everything except a bad logic board, or perhaps a SATA ribbon cable.

  • MacBook Pro Running EXTREMELY Slow (Information from EtreCheck attached). HELP!

    Problem description:
    I am having issues with my mac becoming extremely SLOW. I upgraded the RAM (Doubled it up) and it was working well for a while, but it’s now back to being extremely slow. I noticed the change when I upgraded to Mavericks. I’m still running Mavericks and haven’t upgraded to Yosemite yet.
    What could be causing this to happen? SO slow and keep in mind I'm usually always multi-tasking when operating my laptop.
    If you can offer any suggestions then please let me know!
    Thanks in advance,
    Mike
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 6:19:03 PM MST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
      ASUS MX239 spdisplays_1080p
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 1:44:28
    Disk Information: ℹ️
      FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (3.71 GB free) (Low!)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC  DVD RW AD-5960S
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Logitech USB Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
      /etc/hosts - Count: 31
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Applications/Toast 10 Titanium/Toast Titanium.app
      [not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
      /System/Library/Extensions
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.CS5ServiceManager.plist [Support]
      [running] com.brother.LOGINserver.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.rim.BBAlbumArtCacher.plist [Support]
      [running] com.rim.BBLaunchAgent.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.rim.BBDaemon.plist [Support]
      [running] com.starfield.backupservice.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Google Earth Web Plug-in: Version: 6.0 [Support]
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Support]
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.0.2 [Support]
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 4.1.0.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Support]
      fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Support]
    Safari Extensions: ℹ️
      Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      MacFUSE  [Support]
      Perian  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% Google Chrome
          6% WindowServer
          5% coreaudiod
          0% BBLaunchAgent
          0% GoogleTalkPlugin
    Top Processes by Memory: ℹ️
      206 MB Google Chrome Helper
      198 MB Google Chrome
      129 MB com.apple.IconServicesAgent
      77 MB mds_stores
      77 MB Dock
    Virtual Memory Information: ℹ️
      3.91 GB Free RAM
      2.73 GB Active RAM
      930 MB Inactive RAM
      759 MB Wired RAM
      1.23 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 12, 2014, 04:35:10 PM Self test - passed

    Your startup disk has no free space!
    Smoke-A-Lot wrote:
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (3.71 GB free) (Low!)
    You need to spend some time removing files you no longer need. I'd suggest you reboot & connect an external HD, then slowy start copying files off this Mac. You need to take care because the Mac can run out of memory & put you into a 'must reboot now' situation, don't forget to delete files once they are copied off the system. Reboot to keep the memory usage to a minimum.
    You need at least 20GB free at all times to allow the Mac some breathing room for temporary files & virtual memory storage. More free space is better, especially on spinning disks.
    There are many tips on this site for removing old files & finding large files or folders
    http://pondini.org/OSX/DiskSpace.html (and search this site).
    These two can also help to find large files & folders.
    http://grandperspectiv.sourceforge.net/
    http://whatsizemac.com/
    See Király's post for a way to make these apps search all folders (by default it will be limited by your permissions).
    drive space not adding up - deleted user?
    Don't forget that certain apps have their own 'trash' so open iPhoto, iMovie or any other app that has it's own trash & check the built in trash is empty, otherwise the items in the trash will be taking up disk space.
    I'd also consider removing any of the system modifications you do not use, like Blackberry's software, Citrix, Toast's extensions. Otherwise check that the installed versions are up to date & compatible with the OS. http://roaringapps.com can indicate if other users are happy with these apps on your OS.

  • My MacBook Pro is EXTREMELY slow after installing Yosemite.  I ran EtreCheck, but don't really know how to proceed.  Help?!?!

    Problem description:
    Load times for programs and websites is significantly slowed after Yosemite install.
    EtreCheck version: 2.0.11 (98)
    Report generated November 18, 2014 at 12:47:02 PM CST
    Hardware Information: ℹ️
      MacBook Pro (Retina, 13-inch, Early 2013) (Verified)
      MacBook Pro - model: MacBookPro10,2
      1 2.6 GHz Intel Core i5 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 6 days 2:35:1
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (185.10 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      HP HP Officejet Pro 8610
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.intego.Family-Protector.safe-boot (2271 - SDK 10.8) Support
      /System/Library/Extensions
      [loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.intego.commonservices.integomenu.plist Support
      [running] com.intego.commonservices.taskmanager.plist Support
      [loaded] com.intego.commonservices.uninstaller.plist Support
      [running] com.intego.Family-Protector.agent.plist Support
      [running] com.intego.netbarrier.alert.plist Support
      [running] com.intego.netupdate.agent.plist Support
      [loaded] com.intego.personalbackup.agent.plist Support
      [loaded] com.intego.virusbarrier.alert.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.intego.commonservices.daemon.integod.plist Support
      [running] com.intego.commonservices.daemon.taskmanager.plist Support
      [loaded] com.intego.commonservices.icalserver.plist Support
      [loaded] com.intego.commonservices.metrics.kschecker.plist Support
      [running] com.intego.Family-Protector.daemon.plist Support
      [running] com.intego.netbarrier.daemon.logger.plist Support
      [running] com.intego.netbarrier.daemon.monitor.plist Support
      [running] com.intego.netbarrier.daemon.plist Support
      [running] com.intego.netupdate.daemon.plist Support
      [running] com.intego.PersonalBackup.daemon.plist Support
      [loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
      [running] com.intego.virusbarrier.daemon.logger.plist Support
      [running] com.intego.virusbarrier.daemon.plist Support
      [running] com.intego.virusbarrier.daemon.scanner.plist Support
      [running] com.intego.WashingMachine.service.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      Boom Application (/Applications/Boom.app)
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      ElementsAutoAnalyzer Application (/Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
      Adblock Plus
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 249.77 GB Disk used: 64.67 GB
      Destinations:
      My Passport [Local]
      Total size: 249.38 GB
      Total number of backups: 3
      Oldest backup: 2014-01-06 19:50:48 +0000
      Last backup: 2014-01-09 23:24:23 +0000
      Size of backup disk: Adequate
      Backup size 249.38 GB > (Disk used 64.67 GB X 3)
    Top Processes by CPU: ℹ️
          4% WindowServer
          1% coreaudiod
          0% fontd
          0% Boom
          0% netbiosd
    Top Processes by Memory: ℹ️
      627 MB WindowServer
      472 MB virusbarriers
      223 MB Mail
      129 MB com.apple.WebKit.WebContent
      129 MB Safari
    Virtual Memory Information: ℹ️
      414 MB Free RAM
      4.25 GB Active RAM
      1.06 GB Inactive RAM
      1.29 GB Wired RAM
      12.00 GB Page-ins
      602 MB Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|sserti|suhel| VALI|ver-r|xpma' -o -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Macbook Pro running extremely slow (log included) especially when safari is opened. How can I fix this?

    Hello
    When I open my macbook it is running extremely slow - especially once I launch safari. It can take minutes to load a page or for a page I am already typing on to even respond. I have pasted below part of my log from the application - Console. I have not included all of it as it was 7 pages long but please let me know if you need further information. Thank you for any help!
    7/01/14 4:01:54 AM           mDNSResponder[18]           mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
    7/01/14 4:01:54 AM           com.apple.SecurityServer[24]         Session 0x5fbff962 created
    7/01/14 4:01:54 AM           com.apple.SecurityServer[24]         Entering service
    7/01/14 4:01:54 AM           kernel AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    7/01/14 4:01:54 AM           kernel AGC: 2.10.6, HW version=1.9.21, flags:0, features:20600
    7/01/14 4:01:54 AM           kernel Previous Shutdown Cause: 5
    7/01/14 4:01:55 AM           com.apple.launchd[1]           (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
    7/01/14 4:01:56 AM           kernel NVDANV50HAL loaded and registered.
    7/01/14 4:01:56 AM           kernel DSMOS has arrived
    7/01/14 4:01:56 AM           configd[14]    bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
    7/01/14 4:01:56 AM           configd[14]    DHCP en1: INIT-REBOOT transmit failed
    7/01/14 4:01:56 AM           configd[14]    network configuration changed.
    7/01/14 4:01:56 AM           configd[14]    setting hostname to "Ashlee-Robertsons-MacBook-Pro.local"
    7/01/14 4:02:00 AM           com.apple.launchd[1]           (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
    7/01/14 4:02:02 AM           kernel en1: 802.11d country code set to 'DE'.
    7/01/14 4:02:02 AM           kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
    7/01/14 4:02:02 AM           bootlog[53]    BOOT_TIME: 1389029506 0
    7/01/14 4:02:07 AM           blued[16]       Apple Bluetooth daemon started
    7/01/14 4:02:07 AM           com.apple.launchd[1]           (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
    7/01/14 4:02:07 AM           kernel Auth result for: e0:46:9a:18:22:10 MAC AUTH succeeded
    7/01/14 4:02:07 AM           kernel AirPort: Link Up on en1
    7/01/14 4:02:08 AM           kernel AirPort: RSN handshake complete on en1
    7/01/14 4:02:09 AM           configd[14]    network configuration changed.
    7/01/14 4:02:09 AM           /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[41]          Login Window Application Started
    7/01/14 4:02:09 AM           com.apple.usbmuxd[33]      usbmuxd-323.1 on Oct  3 2013 at 12:43:24, running 64 bit
    7/01/14 4:02:10 AM           com.eltima.ElmediaPlayer.daemon[60]      Elmedia Player: Driver launched... Error code 0
    7/01/14 4:02:10 AM           org.apache.httpd[28]            httpd: Could not reliably determine the server's fully qualified domain name,
    7/01/14 4:02:10 AM           rooksd[59]     3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    7/01/14 4:02:10 AM           rooksd[59]     kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
    7/01/14 4:02:10 AM           rooksd[59]     kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    7/01/14 4:02:10 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 Ashlee-Robertsons-MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
    7/01/14 4:02:10 AM           rooksd[59]     kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
    7/01/14 4:02:10 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
    7/01/14 4:02:10 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
    7/01/14 4:02:09 AM           kernel Stat: 6/6
    7/01/14 4:02:11 AM           com.apple.launchd[1]           (com.apple.xprotectupdater[31]) Exited with exit code: 252
    7/01/14 4:02:11 AM           com.apple.SecurityServer[24]         Session 0x424912 created
    7/01/14 4:02:11 AM           com.apple.SecurityServer[24]         Session 0x424912 attributes 0x30
    7/01/14 4:02:12 AM           loginwindow[41]       Login Window Started Security Agent
    7/01/14 4:02:12 AM           WindowServer[86]   kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    7/01/14 4:02:12 AM           SecurityAgent[108]  Showing Login Window
    7/01/14 4:02:14 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:14 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:14
    7/01/14 4:02:14 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:19 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:19 AM           rooksd[59]     Window Server is not available.
    7/01/14 4:02:19 AM           com.trusteer.rooks.rooksd[59]         Tue Jan  7 04:02:19
    7/01/14 4:03:01 AM           StatusMenu[152]      Attempting to monitor /Library/Application Support/WDSmartWare
    7/01/14 4:03:01 AM           StatusMenu[152]      Monitoring /Library/Application Support/WDSmartWare
    7/01/14 4:03:06 AM           rapportd[145]           *** __NSAutoreleaseNoPool(): Object 0x2816cb0 of class NSCFString autoreleased with no pool in place - just leaking
    7/01/14 4:04:26 AM           kernel Safari (map: 0x8dc80a4) triggered DYLD shared region unnest for map: 0x8dc80a4, region 0x7fff88a00000->0x7fff88c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
    7/01/14 4:07:52 AM           [0x0-0x15015].com.apple.Safari[167]                   at sun.plugin2.main.server.MozillaPlugin.getCachedSiteData(MozillaPlugin.java:504)
    7/01/14 4:07:53 AM           [0x0-0x15015].com.apple.Safari[167]       Exception in thread "main" java.lang.NullPointerException
    7/01/14 4:07:53 AM           [0x0-0x15015].com.apple.Safari[167]       2014-01-07 04:07:53.784 PluginProcess[189:903] *** __NSAutoreleaseNoPool(): Object 0x300140 of class NSCFDictionary autoreleased with no pool in place - just leaking
    7/01/14 4:09:12 AM           kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
    7/01/14 4:09:16 AM           kernel (default pager): [KERNEL]: System is out of paging space.
    7/01/14 4:12:11 AM           kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
    7/01/14 4:12:56 AM           /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[149]    No valid tickets, timing out
    7/01/14 4:13:56 AM           kernel (default pager): [KERNEL]: System is out of paging space.
    7/01/14 4:21:45 AM           kernel (default pager): [KERNEL]: Recovered emergency paging segment
    7/01/14 4:23:41 AM           Safari[192]    IPCClient: Server port 0 is invalid; looking it up again...

    Start by removing "Rapport" and "Elmedia Player," both of which are much worse than useless. If there's no improvement, post again.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
    Back up all data before making any changes.
    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • Macbook Pro running extremely slow

    While still on Mavericks my Macbook Pro 13 mid 2010 (2.4 Intel core 2 duo) sporadically began running extremely slow functions, even the mouse cursor moved in jolts and steps, to type a word in google search engine I had to wait a few seconds after being typed for the word to appear on screen. The internal speaker volume responds 10 seconds after tapping the buttons on the keyboard.  Videos are unplayable in netflix and other sites because picture freezes and runs in jolts and steps. Its Not the internet connection or the streaming.
    I upgraded to Yosemite to see if this would fix the problem, I upgraded the darned adobe flashplayer believing maybe I needed the latest software available for my programs for the computer to run smoothly. I upgraded the RAM to 8GB from 4GB and did not fix the problem. I have more than half of the 500GB hard drive with free space. I'm getting a Java Runtime Environment download prompt to view properly something every time I boot the computer.  The "slowness" comes and goes. But it gets more frequent and worse each day. I can't work.  Could it be some type of malware that makes the computer slow? I can't identify a specific malware to address and remove. Could it be that the fan isn't working properly and runs slow when its too hot?? Please HeLP!!

    a very good and quite current discussion on the issue is here > Mac slow after Yosemite 10.10.1 up-grade - kernel task? - the best of the best here in the forum weigh in here. - Feliz Navidad - ÇÇÇ

  • Macbook Pro 2011 extremely slow wondering if hard drive failure

    Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
    Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
    I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
    In recovery mode I reinstalled OSX
    I was finally able to install updates after completing the above that were not able to be installed before.
    I ran etre check, this is the report that came up:
    Problem description:
    Extremely slow computer, possible hard drive failure
    EtreCheck version: 2.0.11 (98)
    Report generated November 3, 2014 9:25:29 PM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (357.49 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple, Inc. MacBook Pro
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
      /Users/[redacted]/Downloads/LCC Installer.app
      [not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [running] com.Logitech.Control Center.Daemon.plist Support
      [invalid?] com.luthresearch.savvyconnectmenu.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [invalid?] com.luthresearch.scservice.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      SavvyConnect UNKNOWN (missing value)
      Google Chrome Application (/Applications/Google Chrome.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
      Java  Support
      Logitech Control Center  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% Safari
          3% WindowServer
          0% fontd
          0% Google Chrome
          0% ps
    Top Processes by Memory: ℹ️
      245 MB WebProcess
      206 MB System Preferences
      168 MB Safari
      99 MB mds
      82 MB Google Chrome
    Virtual Memory Information: ℹ️
      1.37 GB Free RAM
      1.57 GB Active RAM
      318 MB Inactive RAM
      1.03 GB Wired RAM
      436 MB Page-ins
      0 B Page-outs
    Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.

    Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook.  While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
    STEPS TO DATE:
    1.Installed several memory utility programs (Daisy Disk &  MacCleanse) system
    maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc.   Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires.  This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
    2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
    PLANNED FINAL INTERVENTION:
    3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals.  While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
    I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way.  The war is not yet over, but I'm feeling good about the battle plan!

  • Macbook Pro running extremely slow since updating to Yosemite

    Hello All,
    I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
    Problem description:
    Macbook Pro 13":
    Purchased in mid-2010.
    Most Recent Issue (Main Concern):
    (1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
    (1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
    Ongoing Issues (Greater than one year):
    (1) Extremely short battery life (may last two hours on full charge)
    (2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
    (3) SD Card reader doesn't recognize/open an SD card when inserted.
    Lex Cschellings Requested the Following:
    No obvious elements in the list.
    This may well be a dying disk and/or a very bad battery.
    Do following:
    make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
    Then post the link in a new thread.
    In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
    Lex
    Battery Information is as follows:
    Battery Information:
      Model Information:
      Serial Number: W00324SYZD3LA
      Manufacturer: SMP
      Device Name: bq20z451
      Pack Lot Code: 0
      PCB Lot Code: 0
      Firmware Version: 201
      Hardware Revision: 000a
      Cell Revision: 165
      Charge Information:
      Charge Remaining (mAh): 3205
      Fully Charged: No
      Charging: No
      Full Charge Capacity (mAh): 4350
      Health Information:
      Cycle Count: 987
      Condition: Normal
      Battery Installed: Yes
      Amperage (mA): -2489
      Voltage (mV): 11143
    EtreCheck version: 2.1.5 (108)
    Report generated January 4, 2015 at 11:09:57 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
    Disk Information: ℹ️
      ST9250315ASG disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
    [killed]      com.apple.CallHistoryPluginHelper.plist
    [killed]      com.apple.coreservices.appleid.authentication.plist
    [killed]      com.apple.sbd.plist
    [killed]      com.apple.spindump_agent.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
    [killed]      com.apple.AssetCacheLocatorService.plist
    [killed]      com.apple.ctkd.plist
    [killed]      com.apple.icloud.findmydeviced.plist
    [killed]      com.apple.ifdreader.plist
    [killed]      com.apple.MobileFileIntegrity.plist
    [killed]      com.apple.nehelper.plist
    [killed]      com.apple.softwareupdate_download_service.plist
    [killed]      com.apple.softwareupdated.plist
    [killed]      com.apple.tccd.system.plist
      [killed]      com.apple.wdhelper.plist
    [killed]      com.apple.xpc.smd.plist
      11 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.google.Chrome.framework.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application (/Applications/Google Drive.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
      AdobePDFViewer: Version: 10.1.7 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      Google Earth Web Plug-in: Version: 7.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% ARM
          5% Google Chrome
          2% launchservicesd
          0% AppleSpell
          0% WindowServer
    Top Processes by Memory: ℹ️
      90 MB Google Chrome
      38 MB Google Chrome Helper
      21 MB mds
      17 MB WindowServer
      17 MB System Information
    Virtual Memory Information: ℹ️
      25 MB Free RAM
      952 MB Active RAM
      944 MB Inactive RAM
      578 MB Wired RAM
      9.26 GB Page-ins
      278 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 3, 2015, 09:13:10 PM Self test - passed

    Lex,
    I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
    ### SYSTEM INFORMATION ###
    Report Timestamp                     : January 6, 2015 3:09:15 PM CST
    Report Timestamp (ISO 8601 format)   : 2015-01-06T15:09:15
    Application Name                     : DriveDx
    Application Version                  : 1.3.0.444
    App SubBuild                         : 0
    Application Edition                  : 1
    DriveDx Knowledge Base Revision      : 1/1
    Computer Name                        : <BLOCKED>
    Host Name                            : <BLOCKED>
    IP Address                           : <BLOCKED>
    Computer Model                       : MacBookPro7,1
    OS Boot Time                         : 2015-01-06T13:54:46
    Time Since Boot                      : 01h 14m 29s
    OS Name                              : Mac OS X
    OS Version                           : 10.10.1
    OS Build                             : 14B25
    OS Kernel Version                    : Darwin 14.0.0
    ATA Command Support Tolerance        : verypermissive
    N of drives with S.M.A.R.T support   : 1
    ### DRIVE 1 OF 1 ###
    Last Checked                         : January 6, 2015 2:59:53 PM CST
    Last Checked (ISO 8601 format)       : 2015-01-06T14:59:53
    Advanced SMART Status                : OK
    Overall Health Rating                : GOOD 100%
    Overall Performance Rating           : GOOD 100%
    Issues found                         : 2
    Serial Number                        : 5VCK3CCN
    WWN Id                               : 5 000c50 029e6a4c3
    Volumes                              : Untitled
    Device Path                          : /dev/disk0
    Total Capacity                       : 250.1 GB (250,059,350,016 Bytes)
    Model Family                         : Seagate Momentus 5400.6
    Model                                : ST9250315ASG
    Firmware Version                     : 0008APM2
    Drive Type                           : HDD 5400 rpm
    Power On Time                        : 7,694 hours (10 months 20 days 14 hours)
    Power Cycles Count                   : 4,772
    Current Power Cycle Time             : 1.2 hours
    === DEVICE CAPABILITIES ===
    S.M.A.R.T. support enabled           : yes
    DriveDx Active Diagnostic Config     : Seagate HDDs config [hdd.seagate]
    Sector Logical Size                  : 512
    Sector Physical Size                 : 512
    Physical Interconnect                : SATA
    Removable                            : no
    Ejectable                            : no
    ATA Version                          : ATA8-ACS T13/1699-D revision 4
    SATA Version                         : SATA 2.6, 1.5 Gb/s
    Attributes Data Structure Revision   : 10
    SMART Command Transport (SCT) flags  : 0x103f
    SCT Status supported                 : yes
    SCT Feature Control supported        : yes
    SCT Data Table supported             : yes
    Error logging capabilities           : 0x1
    Self-tests supported                 : yes
    Offline Data Collection capabilities : 0x73
    Offline Data Collection status       : 0x0
    Auto Offline Data Collection flags   : 0x0
    Bay #                                : 1
    I/O Path                             : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
    [Known device                       ]: yes
    [Drive State Flags                  ]: 0xc0000000
    [Last State Change Timestamp        ]: 2015-01-06T14:52:48
    [Last State Change Flags            ]: 0x40000000
    [Last State Change Diff Flags       ]: 0x1
    === CURRENT POWER CYCLE STATISTICS ===
    Data Read                           : 2.2 GB
    Data Written                        : 768.4 MB
    Data Read/Write Ratio               : 2.91
    Average Throughput (Read)           : 2.6 MB/s
    Average Throughput (Write)          : 865.2 KB/s
    Operations (Read)                   : 43,921
    Operations (Write)                  : 28,114
    Operations Read/Write Ratio         : 1
    Throughput per operation (Read)     : 52.2 KB/Op
    Throughput per operation (Write)    : 28.0 KB/Op
    Latency Time (Read)                 : 0 ns
    Latency Time (Write)                : 0 ns
    Retries (Read)                      : 0
    Retries (Write)                     : 0
    Errors (Read)                       : 0
    Errors (Write)                      : 0
    === PROBLEMS SUMMARY ===
    Failed Indicators (life-span / pre-fail)  : 0 (0 / 0)
    Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
    Warnings (life-span / pre-fail)           : 2 (2 / 0)
    Recently failed Self-tests (Short / Full) : 0 (0 / 0)
    I/O Errors Count                          : 0 (0 / 0)
    Time in Under temperature                 : 0 minutes
    Time in Over temperature                  : 0 minutes
    === IMPORTANT HEALTH INDICATORS ===
    ID  NAME                                         RAW VALUE            STATUS
      5 Reallocated Sector Count                     0                    100% OK
    197 Current Pending Sectors Count                0                    100% OK
    198 Offline Uncorrectable Sector Count           0                    100% OK
    199 UDMA CRC Error Count                         20,154               100% Warning
    === TEMPERATURE INFORMATION (CELSIUS) ===
    Current Temperature                  : 31
    Power Cycle Min Temperature          : 29
    Power Cycle Max Temperature          : 34
    Lifetime Min Temperature             : 0
    Lifetime Max Temperature             : 46
    Recommended Min Temperature          : 3
    Recommended Max Temperature          : 62
    Temperature Min Limit                : 0
    Temperature Max Limit                : 65
    === DRIVE HEALTH INDICATORS ===
    ID   | NAME                                        | TYPE      | UPDATE | RAW VALUE        | VALUE | THRESHOLD | WORST | STATUS      
       1   Raw Read Error Rate                           Life-span   online        0x173A0E        120           6     99     100%  OK         
       3   Spin Up Time                                  Pre-fail    online           0            100           0     99     100%  OK         
       4   Start Stop Count                              Life-span   online         5,034           96          20     96    95.0%  OK         
       5   Reallocated Sector Count                      Pre-fail    online           0            100          36    100     100%  OK         
       7   Seek Error Rate                               Pre-fail    online       0x5391F35         79          30     60     100%  OK         
       9   Power On Hours                                Life-span   online         7,694           92           0     92    92.0%  OK         
      10   Spin Retry Count                              Pre-fail    online           0            100          97    100     100%  OK         
      12   Power Cycle Count                             Life-span   online         4,772           96          20     96    95.0%  OK         
    184   End-to-End Error                              Life-span   online           0            100          99    100     100%  OK         
    187   Reported Uncorrect                            Life-span   online           0            100           0    100     100%  OK         
    188   Command Timeout                               Life-span   online      0x500050192       100           0     94     100%  OK         
    189   High Fly Writes                               Life-span   online           0            100           0    100     100%  OK         
    190   Airflow Temperature Celsius                   Life-span   online           31            69          45     56    43.6%  OK         
    191   G-Sense Error Rate                            Life-span   online          239           100           0    100     100%  OK         
    192   Power-Off Retract Count                       Life-span   online         3,162           99           0     99    99.0%  OK         
    193   Load Cycle Count                              Life-span   online        720,544           1           0      1     1.0%  Warning    
    194   Temperature (Celsius)                         Life-span   online           31            31           0     44    31.0%  OK         
    195   Hardware ECC Recovered                        Life-span   online        0x173A0E         50           0     43    50.0%  OK         
    197   Current Pending Sectors Count                 Life-span   online           0            100           0    100     100%  OK         
    198   Offline Uncorrectable Sector Count            Life-span   offline          0            100           0    100     100%  OK         
    199   UDMA CRC Error Count                          Life-span   online         20,154         200           0    199     100%  Warning    
    254   Free Fall Sensor                              Life-span   online         2,441            1           0      1     100%  OK         
    === DRIVE ERROR LOG ===
    error log is empty
    === DRIVE SELF-TEST LOG ===
    #   | LIFETIME (H)   | TEST TYPE         | PROGRESS | STATUS                          | LBA of 1st error
    1          7694        Short offline         100%     Completed without error              -    

  • 2013 Macbook Pro running extremely slow

    I have a late 2013 Macbook Pro and all of a sudden is operating extremely slow no matter what I try to do on it.  I ran a hardware test and it came back with no problems found.  Even had to wait to write this out as the mouse kept thinking in between clicks for different functions.  I have more than enough memory so not sure what to do next, advice welcome.

    When you have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • MacBook Pro running extremely slow- something with RAM maybe?

    I'm using a MacBook Pro, and yesterday, out of nowhere it stated running extremely slow and constantly freezes. I did some research and ended up looking in the Activity Monitor, and it seemed like I have no free space available - so I deleted a bunch of files and the computer is still running exactly as slow as it was before. My stats on the activity monitor are:
    Free: 9.7 MB
    Wired: 851.7 MB
    Active: 2.11 GB
    Inactive: 1.05 GB
    Used: 3.99 GB
    VM Size: 162.33 GB
    Page ins: 541.0 MB
    Page outs: 4.02 GB
    Swap Used: 10.41 GB
    Finder says I have 317.3 GB available. What's the problem here?

    Safe mode prevents almost all third-party software from running such as preference panes, plug-ins, extensions, and launchagents and launch daemons. Normal boot lets all that run. So the issue is with one or more of these third-party items. Perhaps you can download EtreCheck 1.9.10 and run it when your system is at it's worst state. Then post the results here for us to check.
    Also,
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

  • My Macbook Pro is so slow-.HELP!

    Hello everyone,
    I have had my Macbook pro for about 4 years now and it is incredibly slow.  I believe it is because of the lack of space on the hard drive or something like that.  I am not very tech savvy but when I went to my local Apple store they said that my Macbook only has 2g of somekind of internal memory which is why it is running slow.  The guy I spoke with actually recommended buying more memory on Amazon and installing it myself or pay someone because if I did it at the Apple store it would run around $200 vs. Amazon would be around $40.  The processor that I have is a 2.26 GHz Intel Core 2 Duo.  Memory: 2GB 1067 MHz DDR3.  I am running version 10.7.5 software.  Also when digging further it says that I have a 160 GB SATA Disk and that out of all that space I only have 507.7 mb of storage left.  I would that this would obviously be my problem with the computer being so sluggish taking forever to have more that one app open at a time and so on.  Also what is shows is taking up all the memory is labeled under 'other' and has used 158.67GB.  Audio, Movies, Photos, Apps, and Backups all show 'Zero KB'.  I don't understand that though because I easily have 7000+ pictures on this Macbook.  Could they be under the 'Other'?
    Any help with the direction to take to make this Macbook Pro faster would be greatly appreciated.  Has anyone ever purchased additional memory or what I need on Amazon to save some money?  Or just tell me what I need lol.  Thank you to everyone who helps me out!
    Donovan
    ** Also I just received a message after posting this that the 'start up disc is full' on this Macbook Pro and I need to delete some files or something.  Any help here would be great as well.  Thank you everyone.

    Donovan,
    MacTracker is just an Apple database - but I was able to find your model by using it.
    Only you can determine if you've files that can be deleted. Everything inside your user folder (except the Library folder) is fair game to be tossed. I know you want to keep your iPhoto library, though! You could get an external drive and copy your iPhoto library to it and I'm sure that would free up some space. That may be your best, but temporary, fix. I would still recommend a larger internal drive and more RAM. Since you have a Firewire 800 port, you may want to look at OWC, again, for external drives with FW800 connections - that's the speediest port on your model.
    I trust OWC on any of their external drives - they're truly Mac experts. For RAM, I prefer Crucial, although OWC sells fine RAM as well.
    Clinton

  • My MacBook Pro is extremly slow and keep freezing after upgrading to Yosmite, please advise

    My MacBook Pro is slow after updating to Yosmite it keep freezing and Safari most of the time not responding, generally speaking the performance is way worse than Mavericks when it was installed and here is my config:
    EtreCheck version: 2.0.11 (98)
    Report generated December 1, 2014 at 12:53:23 PM GMT+2
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro9,1
        1 2.6 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000 -
            Color LCD 1440 x 900
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: one day 16:9:57
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /  [Startup]: 748.93 GB (80.35 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 60
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) Support
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) Support
        [not loaded]    com.nike.sportwatch (1.0.0) Support
        [not loaded]    com.novatelwireless.driver.3G (3.0.7) Support
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
        [not loaded]    com.option.driver.Option72 (2.15.0) Support
        [not loaded]    com.option.driver.OptionHS (3.26.0) Support
        [not loaded]    com.option.driver.OptionMSD (1.21.0) Support
        [not loaded]    com.option.driver.OptionQC (1.11.0) Support
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
        [not loaded]    com.vodafone.driver (3.0.5) Support
        [not loaded]    de.novamedia.driver.NMLGEDriver (3.2.10) Support
        [not loaded]    de.novamedia.driver.NMSamsung (0.0.2) Support
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
        [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
        [loaded]    net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) Support
            /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
            /System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
        [not loaded]    de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) Support
        [not loaded]    de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) Support
            /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
        [not loaded]    de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
        [not loaded]    com.novatelwireless.driver.3GData (3.0.7) Support
            /System/Library/Extensions/Vodafone.kext/Contents/Plugins
        [not loaded]    com.vodafone.driver.Data (3.0.5) Support
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.nike.nikeplusconnect.plist Support
        [loaded]    com.oracle.java.Java-Updater.plist Support
        [running]    com.rim.BBAlbumArtCacher.plist Support
        [running]    com.rim.BBLaunchAgent.plist Support
        [running]    com.vsearch.agent.plist Support
        [failed]    de.novamedia.VodafoneDeviceObserver.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [running]    com.autodesk.backburner_manager.plist Support
        [running]    com.autodesk.backburner_server.plist Support
        [loaded]    com.autodesk.backburner_start.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [running]    com.rim.BBDaemon.plist Support
        [not loaded]    com.vsearch.daemon.plist Support
        [running]    com.vsearch.helper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist Support
        [loaded]    com.BlueStacks.AppPlayer.Service.plist Support
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist Support
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
        [loaded]    com.facebook.videochat.[redacted].plist Support
        [invalid?]    com.jdibackup.JustCloud.autostart.plist Support
        [invalid?]    com.jdibackup.JustCloud.signup.plist Support
        [running]    com.nero.HSMMonitor.plist Support
    User Login Items: ℹ️
        uHD-Agent    Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application (/Applications/Dropbox.app)
        SpeechSynthesisServer    Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
        uTorrent    Application (/Applications/uTorrent.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
        Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
        net.juniper.DSSafariExtensions: Version: (null) Support
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
        Silverlight: Version: 4.1.10329.0 Support
        MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
    Safari Extensions: ℹ️
        Awesome Screenshot
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        FUSE for OS X (OSXFUSE)  Support
        GoPro  Support
        Growl  Support
        Java  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            42%    firefox
             9%    WindowServer
             4%    system_profiler
             2%    hidd
             1%    plugin-container
    Top Processes by Memory: ℹ️
        1.44 GB    firefox
        215 MB    Viber
        155 MB    softwareupdated
        146 MB    mds_stores
        146 MB    WindowServer
    Virtual Memory Information: ℹ️
        206 MB    Free RAM
        3.39 GB    Active RAM
        3.14 GB    Inactive RAM
        1.16 GB    Wired RAM
        21.12 GB    Page-ins
        790 MB    Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Maybe you are looking for