Macbook Pro 13" (Late 2013) does not connect to Wifi

Hi,
I just bought a new macbook pro 3 days back. It was working fine till it suddenly dropped connection to the home WiFi. Since then it shows a list of wifi options including the one that i was connected to but does not connect to it. The error message says that the computer cannot connect to the wifi. and asks me to run diagnostics
I have done the following
Run Diagnostic
Switched the wifi off and on
Restarted Mac
Deleted the network from the preferred list and tried to join again
Tried to manually enter the details of the wifi
Switched the router and modem off and on again
Any help would be really appreciated. It's just been 3 days with the mac and I wasn't expecting this.
regards,
ss

Does this connect to other WiFi networks?
As for the problematic WiFi network, see if  > System Preferences > Network > select the WiFi network in the left column > Assist Me... and see if the Assistant and the Diagnostics options can provide any insight into the connectivity problem.
Failing that, take the MacBook Pro back into the folks at the Apple Store and have them take a look at it, and see if it'll connect to the WiFi network there.

Similar Messages

Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?

I just Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?

dunno, Lynn--maybe Etrecheck. trying running disk utility to verify the status of your hard drive. That may give you a basic idea. Perhaps tech tool pro. As for it running hot, I can't say for sure. try shutting it down and using a vacuum clearner +crevice tool around the back of it. It's been my experience that hard drives usually fail without a lot of warning, luckily you have a backup. Afterwards you can say "Yup, that went bad". I've done a little research and found out that your MacBook Pro doesn't come with a conventional hard drive as such, but an SSD (solid state device) . It's upgradeable (up to 1 TB ) but not cheaply
go here for more info (OWC) :http://eshop.macsales.com. For right now, I'd recommend resetting the SMC/PMU, maybe zapping the pram . to do that, reboot, hold down Apple+Option, P+R keys while rebooting. Hold down for 3 chimes, let go and let it boot. as for the SMC thing....
I'm assuming your battery isn't removeable-shut down computer, plug in MagSafe cable . On built in keyboard, on left side, press Shift-Control-Option and power button at the same time. release all the keys and the power button. press power button again to turn on computer
that is all
John b

MacBook Pro 15" (Late 2013) will not install Windows 8.1 Pro under Boot Camp?

Have spent many hours trying to sort this out. I was told this morning in the end by a 'Senior Advisor' @ Apple that Boot Camp does not support Windows 8.1 Pro so effectively it seems like my only option for a new machine purchased earlier in the week is to return for a refund.
This despite the Apple Spec saying "
Windows 8: Windows 8 or 8.1, Windows 8 or 8.1 Pro (Boot Camp 5 only)"
The subject has been aired in thread https://discussions.apple.com/thread/5474320?start=585&tstart=0 but it has been suggested I post a fresh thread.
I have purchased a new 8.1 Pro license, so this is not an upgrade. I have followed the Boot Camp instructions, including getting the update for this model spcifically, but the nearest I got to a successful install returns soemthing of the like 'Unable to update boot settings' or the like and installation cancels. My machine is a mess I guess now, but in a final effort - does anyone have the step by step 'idiots guide' to working through the setup successfully? I don't want to get involved in massses of messing around with files as this should clearly not be necessary for achieving an advertised solution on a new machine bought within the last week should it?
Appreciate any help - I have up to seven more days left in my option to return for a full refund..... and maybe buy a Dell instead?
PS : We have many Apple products, Air, ipads and iphones so would dearly like to sort this out if possible.
Thanks for any help...

8/8.1 will install fine but there's some stuff you need to do before starting to ensure no issues
purchase a retail 8/8.1 license
use only a USB2 flash drive
get a clean 8 or 8.1 ISO
newer machines are more selective with the ISO for some reason (ISOs that worked to install Windows on many different older Macs would not work)
if you've made lots of changes, hacks and adjustments trying to get this work on your own, you should clean install OSX first, do not restore from time machine and start at step 3 to get Windows installed, you can go back later and copy files back to OSX
if you want to try without clean installing OSX, here goes
open boot camp assistant (bca) and choose option 3 ONLY if it reads 'remove/delete' Windows
open disk utility (du) and confirm that your HD now only has 1 single partition ('macintosh HD' unless you've renamed it)
restart machine and do a PRAM reset
open du and repair permissions TWICE
open bca and choose all 3 options (create, download, install)
from here, the process follows the standard boot camp instructions (http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf) but pay attention to step 3 where you do have to manually reformat the boot camp partition
clean ISOs
http://getintopc.com/softwares/operating-systems/download-windows-8-pro/
http://getintopc.com/softwares/operating-systems/windows-8-1-download/
if you are trying to clean install 8.1, google clean install 8.1 with windows 8 key for steps like this
http://forum.notebookreview.com/windows-os-software/735517-how-install-windows-8 -1-clean-your-windows-8-upgrade-key.html

Macbook Pro 13" Late 2013 Fan Not Speeding Up

I just got my MBPr i5 late 2013 a few days ago and I noticed that the fan never speeds up. I have downloaded macs fan control, as I do on all my macs and the fan never speeds up unless I set it to a constant rpm. I've purposly stressed my computer and saw the temperature shoot right up to 95 degrees celcius, and the fan speed always stays at the minimun of ~1295 rpm. No matter what I do I cant get the fan to speed up under automatic control. Is there something I can do, or should I just contact Apple Care?
Another note is that ever since updating to 10.9.2 I cant access any network drives or use airplay(which I can do from my other mac). Is this a normal issue with 10.9.2?

Yes, i bought the same $2599 Version.
I even tried two of them.
They all run super hot. Especially with chrome. Something is not optimized here.
I tried to watch some videos online using battery. It lasted 4 hours.
It was running hot all time.
I wish it could run like my bro's 2013 macbook air 13".
It runs cold regardless of using chrome or whatever.
The only time it gets warm was when i was rendering.
And it lasts like 10 hours.
I am still can't decide on keeping it.
I bought it for portability and power, but poor battery seems like giving me not much portability like the air.

I am using Macbook pro 15" late 2013, Does my boot camp support Windows 8.1 Pro 64bit?

Same as topic.

Windows 8.1 is not yet supported. It may work or you may have the odd driver issue.

HT204289 Apple tv a1469 7.1 to macbook pro retina late 2013 yosemite 10.10.2 peer to peer airplay connection probem..?

Macbook pro retina late 2013 yosemite 10.10.2 wifi bluetooth both turned on same thing for apple tv a1469 and there isn't any network or internet connection. Macbook pro can see apple tv as a mirroring device but cannot connect to apple tv a1469. There is a connection failed or the screen code is wrong message appears but no peer to peer airplay between macbook pro retina and apple tv a1469. On the ios side everything just works except sometimes there is no audio problem (when switching between different apps) between ios and apple tv but on the screen mirroring side everything looks ok. Please help me to connect apple tv a1469 to macbook pro, thanks.
Airplay peer-to-peer

Macbook pro retina late 2013 yosemite 10.10.2 wifi bluetooth both turned on same thing for apple tv a1469 and there isn't any network or internet connection. Macbook pro can see apple tv as a mirroring device but cannot connect to apple tv a1469. There is a connection failed or the screen code is wrong message appears but no peer to peer airplay between macbook pro retina and apple tv a1469. On the ios side everything just works except sometimes there is no audio problem (when switching between different apps) between ios and apple tv but on the screen mirroring side everything looks ok. Please help me to connect apple tv a1469 to macbook pro, thanks.
Airplay peer-to-peer

MacBook Pro late 2013 does not show login window after waking from sleep

MacBook Pro late 2013 does not always prompt for login, but opens directly to desktop, even though security settings are setup to prompt for password after 5 minutes. Up to now, this only has happened on battery, machine goes to sleep or lid is closed, 10 minutes pass, lid is opened and desktop is shown instead of lock screen. Console shows, that the machine was actually sleeping (10 min no log entries) and also does not show any error in regards to login window.
This behaviour occurs randomly and I could not track down any root cause/behaviour, yet. Sometimes everything behaves as it should.
Any ideas?
Thanks
marcus

Count me in, I have the same issue, and from what I read here, it looks like a Yosemite/SSD related issue ?
I'm not 100% sure if it started when I put a SSD in my old iMac 2009 (as a fusion drive) or if that's after that when I upgraded to Yosemite...
I did disable auto poweroff like suggested in another thread : Mac freeze during the night sleep.
sudo pmset -a autopoweroff 0
We'll see if it helps.
It happens toughly a couple of times a week.

Does the new Macbook Pro 15" (late 2013) supports 4K via Thunderbolt/Displayport?

I understand that the new Macbook Pro 15" (late 2013 with Nvidia) supports 4K screen resolutions via HDMI at low hertz. But does it support 4K via Thunderbolt/Displayport? I read on Intel's web that the NVIDIA GeForce GT 750M with 2GB memory in theory can support it. Would be important as a range of new 4K 32" monitors will come out over the next year. Would be great for photo, video editing etc.

I also am very confused by this because per apple's support page it only supports 4K via HDMI at 30Hz but SHOULD support 60Hz via a mini display port 1.2 specification built into thunderbolt 2.
However, I think it does include 60Hz support (although not mentioned on apple's website). My evidence of this is that on the ifixit teardown they found a an Intel DSL 5520 Thunderbolt 2 controller which according to Intel's and Wikipedia's website is falcon ridge which means it should support Display port 1.2 natively. Plus, on apple's thunderbolt page they specifically mention connecting a 4K display to a macbook pro through the thunderbolt port (not which is suggested by the support page listed above):
"Now with Thunderbolt 2 built into the new Mac Pro and MacBook Pro with Retina display, you can connect the latest 4K desktop displays and get double the bandwidth for your peripherals. And the two generations of Thunderbolt technology are compatible with each other."
Also, the Apple mini displayport support page has not been updated since 2012 but I believe it is just showing old information
The BIG piece of evidence against the new macbook pro's supporting 4K through the thunderbolt port is that on apple's tech specs page they specifically mention 4K under the HDMI section but make no mention of it under the thunderbolt 2 section.

HT3986 I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 pro

I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 problem

i try to download now, do you think when i download and install the windows support software, can i fix the problem?

Resolution issue with macbook pro 13 (late 2013) and dell u2711

I have a Dell U2711 (native resolution 2560x1440) that I use without issue with a macbook pro late 2007 (running 10.10.x), various iMacs and Macbook air 2011 running 10.10. When I say without issue, the display works at its native resolution.
Last week we got a MacBook Pro 13in, late 2013 model.
If I connect this macbook via either thunderbolt connection to the u2711 using either DVI port on the dell, the maximum resolution that I can use is 1920x1080. I am using apple mini displayport to DVI adaptors (I have tried 2 different ones and 2 different DVI cables, with no improvement). Clicking option + scaled in sys prefs does not give the native resolution as an option.
However, I just discovered that if I use a DVI to HDMI adaptor and I connect the macbook to the display I get the full native resolution without issue (2560x1440).
I have zapped the pram, powered down the display etc etc etc and it made no difference.
I would prefer to use the mini DIsplayPort to DVI adaptor rather than HDMI, any suggestions appreciated.
TIA.

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

How to get new Macbook Pro Retina (late 2013) to detect external monitor via HDMI?

Hi everyone, this is my first Mac and for the most part it's been really, really wonderful.
This is my first major glitch: I cannot get it to detect my external display: It is an ASUS PA248Q, manufactured Aug 2012.
The HDMI cable according to my Amazon history is at least 1.3c from 2010, "Fanatic Digital Imperial Series Gold-Plated HDMI Cable (6 feet)".
It works with perfectly connecting an AmazonTV box to an old Samsung TV, with vivid clarity, unlike our cableTV signal.
Just in case, I have a new HDMI cable on order, which claims to be of newest standards.
The Macbook Pro Retina (late 2013) has the standard Intel Iris from the Haswell chips, as well as Nvidia GT 750M, the latter which I don't think has been used yet.
The ASUS display says: HDMI NO SIGNAL.
I have tried shutting them down and replugging the cable. I don't know what the ideal order is. The Macbook Pro is plugged into AC power, as suggested.
In System Preferences>Display, I press the Option key to select "Detect Displays" option (seriously unintuitive).
I have also tried resetting the NVRAM:
I shut the machine down. Pressed the power button, then quickly held the quadruplet: Option-Command-P-R (a double handful) and waited for the machine to chime a 2nd time. Tried to detect external display no luck.
Next, I reset the SMC:
I shut the machine down. Then I pressed Shift-Control-Option-Power for about 5 to 10s. Then I turned on the machine normally.
NVRAM & SMC steps were from an old youtube video, as the instructions I had did not explain how to do so clearly.
Please let me know if I"m doing something wrong.
Seems so exorbitant to pay $350 for Apple Care; that's a the cost for a whole new cheap laptop.
I will search the forums again. If anyone answers this, thank so much!

Hello there, willr314.
It sounds like you've covered most of the practical steps found in this Knowledge Base article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573#1
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
The article does offer some additional links and recommendations as well:
These articles may offer additional assistance and information about displays and video adapters:
Apple Portables: How to use your computer in closed lid mode with an external display
Apple Cinema Display (30-inch DVI) has 1280 x 800 as the maximum available resolution
Mac Pro (Early 2009), Mac Pro (Mid 2010): Supported display configurations
For assistance with Retina displays, please see Frequently asked questions about using a Retina display.
If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

MST Support for MacBook Pro Retina Late 2013 - DisplayPort 1.2 - Will it ever happen? (with sources)

So back in October, I purchased a brand new Macbook Pro Retina (MBPr), fully loaded with top of the line specs. I was soooo excited to have Thunderbolt 2 tech which Intel AND Apple describes as having DisplayPort 1.2a compatibility - which up to this point is unfortunately NOT the case. The point of the information/questions and requests in this article is to engage a conversation about the issues of not having MST support after Apple falsely mislead their consumers to think otherwise - especially when it is clear the MBPr is capable. Please read on...
Apple advertises that the Thunderbolt 2 ports on BOTH the MBPr and the new Mac Pro (NMP) will have 4K Display support with the famed 20gb/sec Ports (DisplayPort 1.2 only requires a little above 17gb/sec). Now that the 10.9.1 update has been released, we have failed to see MST or Multi-Stream Transport enabled on the MBPr Late 2013. Now, as for the New Mac Pro- it DOES have MST enabled in 10.9.1 with the AMD GPUs. For all of you out there that's questioning what this means, short answer is basically the Mac Pro will be able to power a 4K Monitor at 60Hz through the Thunderbolt 2 Port but the New MBPr is stuck with only HDMI 1.4 support which tops out at 4K 30Hz. 30Hz is unacceptable for anything but movies or a photo slideshow. At 30Hz the cursor will jump across the screen, eliminating any of the benefits of 4K.
BUT it gets worse...
Apple can be seen advertising that the new MBPr 15" model can power a 4K monitor THROUGH the Thunderbolt 2 Port here: http://www.apple.com/thunderbolt - This article quotes the following:
"Now with Thunderbolt 2 built into the new Mac Pro and MacBook Pro with Retina display, you can connect the latest 4K desktop displays and get double the bandwidth for your peripherals. And the two generations of Thunderbolt technology are compatible with each other."
Does this not let the consumer assume that the newest MBPr will be able to drive a 4K display through the Thunderbolt 2 Port? I would say yes it does, but at the time I wrote this, the TB2 Ports can't power a 4K display because, as previously stated, MST is disabled in Mavericks for the 15" MBPr Late 2013.
NOW, later on Apple posted the following article on 4K support here: http://support.apple.com/kb/HT6008
4K support on the MacBook Pro (Retina, Late 2013)
MacBook Pro supports 4K displays and Ultra HD TVs at the following resolutions and refresh rates with the built-in HDMI port:
3840 x 2160 at 30 Hz refresh rate
4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)
In the article above the New Mac Pro is listed as having support for a 4K Display with the Thunderbolt 2 Port (or MST DisplayPort 1.2a Technology) at 60Hz with no problem. This leads myself and many others to believe that MST will NEVER be enabled on the newest MacBook Pro Retina with Nvidia GPUs. Yes, 4K IS supported but ONLY through the HDMI 1.4 port, which has the limitation of only 30hz. This two-faced advertising is extremely upsetting to a LOT of people, including myself.
Interestingly enough, THIS IS NOT a hardware issue. If one ventures into Windows 8.1 via Bootcamp and connects a 4K Display via the Thunderbolt 2 (or through DP1.2) Port, the Display registers at 60Hz, thus proving that the Thundberbolt 2 Hub Controller is completely capable of MST DisplayPort functionality. Clearly this a driver issue with Apple, Nvidia or Intel or any combination. What Apple has done here is forcing any professional that desires stable and clear 4K technology through their MacBook Pro Retina to do so only using Windows 8.1 on their own machines! Definitely an oxymoron if you ask me...
Later on when the Mac Pro was ready for ordering, Apple placed the Sharp PN-K321 as a compatible option for a 4K Display. On the Store page featuring the (over three thousand dollar) Sharp 4K display, located here http://store.apple.com/us/product/HD971LL/A/sharp-32-pn-k321-4k-ultra-hd-led-mon itor?fnode=53 Apple states the following:
"Note that 4K DisplayPort operation is only compatible with the new Mac Pro (Late 2013)."
All of that being said, and I'm terribly sorry for my wordy ranting...
This brings me to a final two requests to ANYONE reading this post:
a) Has anyone working with the new 10.9.2 Beta Update seen evidence that DisplayPort 1.2 capabilities will be enabled for the new MacBook Pro Retina (Nvidia 750M) with the promised "Graphics Driver Updates" within the next Mavericks update?
and
b) To others that purchased or were/are thinking of purchasing a new MacBook Pro Retina with TB2 Ports: If you are just as upset as me about this crushing blow to consumers that just purchased a $3,000 laptop that were promised something that wasn't delivered - I urge you please, write to Apple and let them know they are making a mistake. You can do this though the support page or through http://www.apple.com/feedback
Thank you for your precious time, and if anyone has anything to contribute to this issue, please jump in....

GOOD NEWS!
The Mavericks 10.9.3 update adds official support for Thunderbolt 2, 4K!
I'm not sure if you will be able to daisy chain anything to the 4K display. I've read that the design of Thunderbolt 2 includes support for DisplayPort 1.2 multi-stream (MST), which allows this type of daisy chaining with 4K, but we don't know if Apple has this supported on it's machines. Apparently it's been buggy in development because the graphics driver needs to work correctly with the Thunderbolt 2 host controller. I'm sure they will work it out if they haven't already.
The above is all via found information on this topic, but you can follow some more discussion here:
http://forums.macrumors.com/showthread.php?t=1713876
One more note on Thunderbolt worth sharing: always keep your fastest peripherals closer to the computer in the chain. If you have a TB1 device directly connected to the computer, anything further down the chain will be limited to TB1 speed/capability regardless of it's native speed. Always connect TB2 devices first, and save anything TB1 for the end of the chain.

MacBook Pro 15" Late 2013 freeze every hour at the same time

Hi guys,
My MacBook Pro 15" Late 2013 Retina freeze every hour at the very same time. Before every freeze in console i see something like this:
16/07/2014 20:01:56.368 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 20:01:58 +0100 (current time: 2014-07-16 20:01:56 +0100)
16/07/2014 21:01:54.452 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 21:01:56 +0100 (current time: 2014-07-16 21:01:54 +0100)
16/07/2014 22:01:55.234 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 22:01:57 +0100 (current time: 2014-07-16 22:01:55 +0100)
I have 512GB SSD Drive which has 2 partitions. One for Mac OS X 10.9.4 (13E28) one for Windows 8 (which I'm not using) also I have Parallel Desktop App which I use once a month. Also I'm using TimeMachine + external HDD (do backups once in 2 weeks).
Everything was ok for 4 month. A month ago I've start experiencing freezes 1-2 a day and now it became worse, every hour. I've try to repair disk permissions, repair disk. Does anyone know how to fix this issue?
I read in one of the website that some people fixed this issue updating ssd firmware. But I'm not sure where to get firmware for my ssd.
Physical Drive:
Media Name: APPLE SSD SM0512F Media
Medium Type: SSD
Protocol: PCI
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified

vadik.l wrote:
Yes, as I already mentioned above:
Also I'm using TimeMachine + external HDD (do backups once in 2 weeks).
Sorry I missed that.
This is what I think is happening:
http://support.apple.com/kb/HT4878
There are two options, keep the Time Machine HDD connected full time or turn Time Machine off and on only when you want to make the backup.
Ciao.

MacBook Pro Retina Late 2013 Compatibility issue with Bose Companion 5 USB Speakers on Mavericks

Hi, I wonder if somebody has compatibility issues of new MacBook Pro Retina (late 2013) and Bose Companion 5 USB speakers? They work fine on a left USB port on my MacBook Pro, but doesn't work at all on a right one: USB speakers are not recognised or if recognised as "Uknown Audio Device", they doesn't work any way and iTunes stops playing till I take USB cable out.
I tested them already on two identical machines - the same issue: left USB port works fine, right one - not.
While comparing, I tested this audio device also with other MacBooks:
MacBook Pro 15" 2008 (Mavericks) - both USB ports work fine
MacBook 13" 2010 (Mountain Lion) - both USB ports work fine
MacBook Pro 13" Retina early 2013 (Mavericks) - both USB ports work fine
So it is somehow related exactly to the MacBook Pro Retina 15" Retina late 2013 with Maverics. I guess some sound card and USB port communication issue. Does any body exeriences such problems as well?

Hi,
Im having USB problems with storage devices and android phone connections
Thanks

Despite EFI update, Trackpad unresponsive on MacBook Pro Retina (Late 2013)

Tonight (Nov 11), my trackpad stopped working completely on my MacBook Pro Retina (Late 2013 - OS X 10.9). It does not seem to notice anything (clicks, movement, scrolling, etc.). Also my keyboard has stopped working once.
I have the Macbook Pro EFI Firmware Update (Version 1.3), which was apparently installed as of November 8th. I've read that it is supposed to fix the problem, which is odd because the issue did not start for me until after I had the update. Would be grateful for some help. Thank you.
(Currently, I'm using my Logitech Cordless Click Optical Mouse as a replacement.)

I also have experienced the same problem even though I have installed the update.
I have asked Apple to ring me for a discussion today, however, not sure what can be done if the fix doesn't do what its supposed to do.
Happy days (my first Macbook pro) not so happy!!!
I would be grateful for any thoughts as to how I can prevent the lockups
Regards
Berniejd

Macbook Pro 13" (Late 2013) does not connect to Wifi

Similar Messages

Maybe you are looking for