Macbook pro 13" retina, 10.10.1 freezes and restarts

Question

13" retina macbook pro
2.9 GHz Intel Core i7
8 GB 1600 MHz DDR3
10.10.1 (14B25)
Experience:
While performing a simple task... e.g. moving my mouse over to the menu and clicking on File or Edit or Go.  The mouse freezes, at this point I can no longer click on anything, move the mouse, use the multi function scratch pad or even use short keys to tab through to other applications.
If I leave the mac alone for maybe 30secs the machine will shut itself down and do a restart.  Where I then have to log back into the machine.
Solutions:
I've tried to monitor what application or feature this happens on, and it is difficult to say that it is any particular issue.
Yesterday I was on Safari and just clicking on links on a webpage when it froze and restarted
Today I was opening finder and clicking the 'Go' and the system froze and restarted
Usually when I am on my machine I will have maybe 5-9 applications open at any given time.  word, excel, outlook, Skype, safari, chrome, notes, iTunes, wunderlist, notes.
Questions:
how can i better report this issue?
what can I do to prevent it?
is this a known problem?
what is the resolution?

Answer 1

hi eric,
interesting I recently (yesterday) updated my version of yoesmite, 10.10.2 and today my mac crashed.  it happened at about 12:06  I have the information that I think you need but there are tonnes of it.
there are pages of this statement in the console log:
03/02/2015 12:06:43.000 kernel[0]: BUG in process suhelperd[188]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
then it says
03/02/2015 12:06:45.068 /usr/sbin/nmnetmgrd[29]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.2 instead of 10.10.2. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
then i get repeated stuff like this:
Call location:
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 0   CarbonCore                          0x957ee7c7 ___Gestalt_SystemVersion_block_invoke + 135
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 1   libdispatch.dylib                   0x936e20b5 dispatch_once_f + 251
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 2   libdispatch.dylib                   0x936e30d8 dispatch_once + 31
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 3   CarbonCore                          0x95780e88 _Gestalt_SystemVersion + 1050
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 4   CarbonCore                          0x95780a39 Gestalt + 150
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 5   nmnetmgrd                           0x00004974 _ZN17NMSessionsManager5startEv + 92
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 6   nmnetmgrd                           0x0001652f main + 209
03/02/2015 12:06:48.347 com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
03/02/2015 12:06:48.348 com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
03/02/2015 12:06:48.348 com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
03/02/2015 12:06:48.353 com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
03/02/2015 12:06:51.643 SecurityAgent[171]: User info context values set for joetrainor
03/02/2015 12:06:51.676 com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
then there is a vast volume of information from 12:06 to 12:09 when the computer shut itself down.  I am happy to send this information if it is important but I sense it is probably just telling the same thing.
Can you help me understand what is happening?