Macbook Pro 13" Retina (2014) gets really hot

Hi,
I purchased a MacBook a couple of days ago and it has been fine.
However, today I've realised that the back of it at the bottom is getting really hot, even when the charger is not plugged in. I am not using powerful apps either.
Sometimes it can almost be too hot to touch for more than a couple of seconds. This happens on any surface, whether it's on my wooden desk or not.
The back getting hot also heats up the rest of the Mac to some extent.
Any advice? does it need seeing to and if so will I be charged? Like I said I only purchased it a couple of days ago.
Thanks!

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation:
http://www.apple.com/retail/geniusbar/
Best.

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Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation:
http://www.apple.com/retail/geniusbar/
Best.

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Anonymous UUID:
03850597-795B-8518-2688-42FFE6F9C182
Mon Aug 11 22:20:53 2014
panic(cpu 0 caller 0xffffff800c0dc24e): Kernel trap at 0xffffff800c0a35f8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000030, CR3: 0x000000000e75e000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff802ce6a5e8, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81f95dbab0, RBP: 0xffffff81f95dbae0, RSI: 0x0000000000000000, RDI: 0xffffff8040beedc0
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff81f95dbd90, R11: 0xffffffffffffffff
R12: 0xffffff81f95dbbc0, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8040beedc0
RFL: 0x0000000000010286, RIP: 0xffffff800c0a35f8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81f95db740 : 0xffffff800c022f79
0xffffff81f95db7c0 : 0xffffff800c0dc24e
0xffffff81f95db990 : 0xffffff800c0f3746
0xffffff81f95db9b0 : 0xffffff800c0a35f8
0xffffff81f95dbae0 : 0xffffff800c09d960
0xffffff81f95dbe00 : 0xffffff800c09eca5
0xffffff81f95dbe20 : 0xffffff800c4bc731
0xffffff81f95dbe60 : 0xffffff7f8db53cc2
0xffffff81f95dbe80 : 0xffffff7f8db7ae8c
0xffffff81f95dbed0 : 0xffffff7f8db788e7
0xffffff81f95dbef0 : 0xffffff800c4b07f0
0xffffff81f95dbf30 : 0xffffff800c4af292
0xffffff81f95dbf80 : 0xffffff800c4af367
0xffffff81f95dbfb0 : 0xffffff800c0d7417
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744B ]@0xffffff7f8db52000->0xffffff7f8dbb6fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f8c6be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f8cf1f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:
0x000000000be00000
Kernel text base: 0xffffff800c000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 20884026745590
last loaded kext at 20432550253093: com.apple.driver.AppleUSBCDC    4.2.1b5 (addr 0xffffff7f8e1a8000, size 20480)
last unloaded kext at 20492572567909: com.apple.driver.AppleUSBCDC    4.2.1b5 (addr 0xffffff7f8e1a8000, size 16384)
loaded kexts:
com.avg.Antivirus.OnAccess.kext    14.0
com.apple.filesystems.smbfs    2.0.2
com.apple.driver.AppleBluetoothMultitouch    80.14
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
com.apple.driver.AudioAUUC    1.60
com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
com.apple.driver.AGPM    100.14.28
com.apple.driver.ApplePlatformEnabler    2.0.9d6
com.apple.driver.X86PlatformShim    1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.filesystems.ntfs    3.11
com.apple.driver.AppleHDA    2.6.3f4
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleIntelHD5000Graphics    8.2.8
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleIntelFramebufferAzul    8.2.8
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.AppleCameraInterface    4.26.0
com.apple.driver.AppleThunderboltIP    1.1.2
com.apple.driver.AppleBacklight    170.3.5
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.driver.AppleUSBCardReader    3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AirPort.Brcm4360    842.21.65
com.apple.driver.AppleUSBXHCI    683.4.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.driver.AppleUSBAudio    2.9.5f8
com.apple.driver.IOBluetoothHIDDriver    4.2.6f1
com.apple.driver.AppleMultitouchDriver    245.13
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IOBluetoothFamily    4.2.6f1
com.apple.iokit.IOSurface    91.1
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.iokit.IOAcceleratorFamily2    98.22
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.driver.AppleGraphicsControl    3.6.22
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.driver.AppleUSBMultitouch    240.9
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.driver.AppleThunderboltNHI    2.0.1
com.apple.iokit.IOThunderboltFamily    3.3.1
com.apple.iokit.IO80211Family    640.36
com.apple.driver.mDNSOffloadUserClient    1.0.1b5
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOUSBFamily    683.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0
System Profile:
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: BUP Slim BK
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: BUP Slim BK
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

There can be a 100 reasons and things to troubleshoot if you want to get into your Mac laptop, your PC and everything else, with heat, airflow, temperatures, at the top of my list. Laptops run notoriously hot, a Mac running Windows natively will run hotter as well as the fans and cooling are not controlled or well behaved when running Widows.
And if you noticed, the topics and this forum is not about MacBook line of computers to begin with.

My MacBook Pro with retina display got extremely hot while closed an in a carrying case

I have a new Macbook Pro with Retina display. I left my house at approxomately 6 p.m and I took my macbook pro with me. I put it in a protective Incase sleeve which I put in my messenger bag. When I got to my final destination about 1 hour and 40 mintutes later when I went to retrieve my macbok the entire messenger bag was hot. When I went to get the macbook out of the sleeve the actual computer was so hot I could barely touch it. I could even smell the computer (you know that new comptuter smell) standing a few feet away from it in a cafe that his good ventilation. When I left my house the battery was at 100% charge. When I discovered the computer in this state I had to hold down the power button to get it to start. When i logged in the battery was at 47%. I discovered that I left iphoto, chrome and microsoft word open. Should I be concerned? The machine was so hot that I can not imagine that if this turns into a reoccuring issue that it won't damage the computer. I wonder what would of happened had I not discovered it.

When it gets to a certain temperatue it would have gone into thermal shutdown, from your scenario it looks like your machine failed to enter sleep mode or power nap due to some applications that was holding it up.
as this machine was inside a sleeve and still running the machine couldn't dissipate the heat and ramped up the fans to attempt to cool itself hence the battery drain.

Does the macbook pro with retina display get heated?

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3-does it run 64-bit download.
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1. It will if you run heavy-graphics processing such as HD-movie streaming or gaming. But the system should shut itself down instead of overheating. And if you keep the system on a flat hard surface (rather than on bedsheets), it should be able to keep itself cool enough to not overheat.
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3. Not sure what you mean.
4. No. You need an external optical drive.
5. No upgrades, not even RAM or flash storage.
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HT1338 when i try and upgrade my macbook pro with retina i get an error message that is not compatible

when i try and upgrade the OS on my new macbook with retina i get an error message that it is not compatable

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Hello,
I can't find this information anywhere!
Is there space/connectors in this MacBook pro to install a second internal hard drive like a 2.5 inch SSD?
I know you could do this in earlier notebooks by removing the internal DVD drive...
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I'm pretty sure, 2014 MacBooks no longer have space for 2.5 inch Sata SSDs nor do they have the connectors for them. They use PCie based SSD Blades. Which are thinner and narrower, only one PCie connector is available for this.

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I totally feel you! Also bought my 13" MBP Retina very recently - do not even have it for 6 weeks! And I do understand and know that pricedrops happen a lot in the high-tech industry.. over a longer period of time! The 13" Retina has been out for how long..? Not even 4 full months! This is ridiculous! I call this *bleeping* your (loyal) early adapters. And Apple of all companies in this industry should know how important these (loyal) customers are.
It's not like you just bought an iPhone 4s which is already on the market for 8 months and then the iPhone 5 is presented for the same price. And that would be to expected because you know every year this is going to happen. No, this is like buying an €1800 MacBook Pro Retina 13" which is just brand new on the market for not even 4 months and then see your exact same precious product DROPS in price with €250! That is a whole different story and no one could have expected this move from Apple. It's like a stab in the back!

Trackpad keeps "bouncing" the mouse pointer when I tap to select (MacBook Pro, 15" Retina, 2014)

Hi, I got a brand new 15" MacBook Pro a week or so back and had problems with the trackpad - when I tap to select an item the mouse pointer "bounces" off the item I'm trying to select. It happens randomly - not every time. Very irritating. Supplier got me a replacement machine, and it's doing the same thing! Is anyone else experiencing this issue? I migrated all my data and settings from my old Mac Pro (2011 model, also running Mavericks) via Time Machine - could that have an impact? Not using any non-Apple power supplies or other devices. Any input would be welcomed.

TrevorBurroughs wrote:
Hi, I got a brand new 15" MacBook Pro a week or so back and had problems with the trackpad - when I tap to select an item the mouse pointer "bounces" off the item I'm trying to select. It happens randomly - not every time. Very irritating. Supplier got me a replacement machine, and it's doing the same thing! Is anyone else experiencing this issue? I migrated all my data and settings from my old Mac Pro (2011 model, also running Mavericks) via Time Machine - could that have an impact? Not using any non-Apple power supplies or other devices. Any input would be welcomed.
Migrating user from one machine to another should not be a cause of your symptoms.
Curious two machines in a row. Did this happen before you transferred data/ or di you check.
You have 14 days to return/exchange if you are not satisfied.
You could Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379 but I don't see it.
Did you try making adjustments to trackpad settings
>Sys Pref>Trackpad> Point & Click>speed

My MacBook Pro has just started getting really warm for no apparent reason, any ideas why?

Should I use my Apple Care, or is there a quick fix?

you see what is running on your computer (because CPU usage is what makes the procesor(s) get hot) by opening the application "Activity Monitor" in the folder "/Applications/Utilities", then select the "CPU" tab (at the bottom) and sort the information in the top section by "%CPU":
This will show you what application is using the most CPU time and is the most likely candidate for why your machine is warming up. You can also quit all applications, then reboot to see if that resolves the problem.

Mac book pro with retina display gets hot

I have noticed lately that when using my macbook pro with retina display gets really hot when using it - I dont think tis is normal. Or is it? I have had it less that a year and use if for photography editing.

What is hot? Heat in a MBP will be a function of the applications used and the stress that they place on the CPU/GPU.
If you can provide actual temperature data using Temperature Monitor from Bresink.com or iStat pro and an image of Activity Monitor, then an evaluation can be made if there is an issue. Note that Activity Monitor should be set to 'All Processes' and '%CPU' to display values from high to low.
These are examples from my MBP:
Ciao.

MacBook Pro 2009 very slow and extremely hot

My MacBook Pro 2009 is lately getting extremely hot and is very slow with frequent stalling. Does anyone have any idea?

You can first try to clean up all of the old system files and cache files left behind. Also, try to debloat it. I generally use an app called Detox My Mac which works really well. My mac was doing the same thing and it cleaned it up and i've had no problems since then. I made an article on it if you want to read it and get a download link. Here it is: http://www.softwarestogo.com/speed-up-your-mac-with-detox-my-mac/

Macbook Pro 13" Retina (2014) gets really hot

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