Macbook pro 13" running moutain lion keyboard backlight issue

Is anyone experiencing the same problem? I've upgraded my macbook pro (mid 2009) to Mountain lion and then the keyboard backlight doesn't work now. I've browsed around for solutions suggesting to uncheck the "Adjust keyboard brightness in low light" found in System preference > keyboard section, but this options doesnt exist for me. Please help. Many thanks

Welcome to Apple Support Communities
Free upgrades to Mountain Lion already ended, so now you have to pay to upgrade to OS X Mountain Lion. I recommend you to return the MacBook Pro and get another one with Mountain Lion if you want. Another option is to wait until Apple launches Mavericks and upgrade to that version

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              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    System Software:
              OS X 10.8.2 (12C60) - Uptime: 0 days 1:17
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              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
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                        Macintosh HD (disk0s2) /: 499.25 GB (424.92 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
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                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
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    Problem System Launch Agents:
                     [failed] com.apple.afpstat.plist
                     [failed] com.apple.AirPlayUIAgent.plist
                     [failed] com.apple.coreservices.appleid.authentication.plist
                     [failed] com.apple.rcd.plist
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                     [loaded] com.adobe.SwitchBoard.plist
                     [loaded] com.google.keystone.daemon.plist
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      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 51 Check version
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      webfilter
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      SMART Board  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          3% WindowServer
          2% iPhoto
          2% mds
          2% mdworker
          1% Google Chrome
    Top Processes by Memory: ℹ️
      382 MB Mail
      275 MB WebProcess
      107 MB Google Chrome
      103 MB WindowServer
      99 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      270 MB Free RAM
      1.50 GB Active RAM
      1.30 GB Inactive RAM
      1.22 GB Wired RAM
      20.97 GB Page-ins
      8.64 GB Page-outs

    Hi Linc
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    Thanks, Susanna.
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      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          6 MB
      Memory:          8 GB
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      Boot ROM Version:          MBP52.008E.B05
      SMC Version (system):          1.42f4
      Sudden Motion Sensor:
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    Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.      
    Application Compatibility
    Applications Compatibility (2)

  • Is it possible to mirror the display on the Macbook pro which is two years old to my iMac which is four years old? Macbook pro is running OS X Lion 10.7.5 and the iMac is running OS X 10.6.8 (10K549). Neither of them have Thunderbolt ports.

    Is it possible to mirror the display on the Macbook pro which is two years old to my iMac which is four years old? Macbook pro is running OS X Lion 10.7.5 and the iMac is running OS X 10.6.8 (10K549). Neither of them have Thunderbolt ports.

    OK, well I would go with what Apple says in writing but if you want to take a trip to visit the Genius Bar that won't hurt.
    Good luck, I'm 99% certain  you will find I was correct but please let us know.
    BTW when posting please click the Reply link in the post you are replying to, otherwise we can't tell who y our comunication is directed to.

  • Why does safari not update to 5.1 on macbook pro when running lion 10.7.1

    my macmini is running lion server and safari 5.1.  my iMac is running lion and safari 5.1.  my macbook pro is running lion and safari 4.0.4 and update is stating that there are no updates available.
    how does one force an update to safari 5.1 for lion in this situation?

    my macbook pro is running lion and safari 4.0.4 and update is stating that there are no updates available.
    Did you move or copy the Safari application? It should be in the Applications folder at the top level of your startup volume.
    There is no downloadable installer for the Lion version of Safari.

  • My Macbook Pro started running really slow

    This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
    The only thing it has been doing for a while is sometimes the screen will go blue - this either corrects itself within a few seconds or if I close my Macbook and then reopen it, the screen is back to normal. This is very rare though and I don't know if it's related to the slowness problem.
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    Mac OS X 10.6.8
    2 GHz Intel Core i7
    4 GB 133 MHz DDR3
    I just ran EtreCheck -
    Hardware Information:
        MacBook Pro (15-inch, Early 2011)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
        AMD Radeon HD 6490M - VRAM: 256 MB
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
    Disk Information:
        Hitachi HTS725050A9A362 disk0 : (465.76 GB)
            (null) (disk0s1) <not mounted>: 200 MB
            Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
        Apple, Inc. MacBook Pro
    Kernel Extensions:
        com.digidesign.iokit.DigiDal    (8.0.3f1)
        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
    Startup Items:
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
        PACESupport: Path: /Library/StartupItems/PACESupport
    Problem System Launch Daemons:
        [System]    org.samba.winbindd.plist 3rd-Party support link
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    org.eyebeam.SelfControl.plist 3rd-Party support link
        [System]    PACESupport.plist 3rd-Party support link
    Launch Agents:
        [System]    com.google.keystone.agent.plist 3rd-Party support link
        [System]    com.hp.help.tocgenerator.plist 3rd-Party support link
        [System]    com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
        Flux
        iTunesHelper
        RescueTime
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.6.6
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 10.1.1 3rd-Party support link
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.2
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Growl  3rd-Party support link
        M-AudioFastTrack  3rd-Party support link
        M-Audio MobilePre  3rd-Party support link
    Old Applications:
        None
    Time Machine:
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU:
             7%    firefox
             3%    WindowServer
             3%    EtreCheck
             2%    hidd
             0%    coreservicesd
    Top Processes by Memory:
        397 MB    firefox
        106 MB    mds
        82 MB    WindowServer
        82 MB    Mail
        49 MB    quicklookd
    Virtual Memory Information:
        1.04 GB    Free RAM
        1.04 GB    Active RAM
        1.03 GB    Inactive RAM
        907 MB    Wired RAM
        467 MB    Page-ins
        0 B    Page-outs

    The startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • MacBook Pro fans running constantly?

    I have had a MacBook Pro (2011) running OS X Lion then OS X Mountain Lion since last August. For the past couple of months, I've had a problem with the fans on the laptop. I made my first trip to the Genius Bar because the fans seemed like they weren't even working. The fans got extremely loud, making strange buzzing / humming noises, and the laptop got very hot. Apple replaced the fans free-of-charge, and I was out of there. Not one week later, the fans started up again with a new problem. When the fans started going, and the laptop became very hot, the screen would shut itself off at random times. So for about 3-5 seconds, the keyboard / display would shut off, with the laptop still up and running (I could still hear the fans.) I went back to the Apple Store last week to get it fixed. They kept it for 3 days to run a full diagnostic, and they discovered... nothing. The paper they gave back stated "No Trouble Found" and I went home without a solution. I've been looking up my problem, and it seems a lot of people have it. So I checked out the Activity Monitor, to see what came up... I would post the numbers on here, but they're rapidly changing... What does that mean? My friend and I both got our MacBook Pros at the same time, and his has no problems, so I compared what we both used them for. He mostly uses his at home for photo editing and Safari. I use mine all-day, every day for school work. So am I overusing the laptop? Also, when I charge the laptop, I don't shut it down, I just close the lid and plug it in... I actually rarely shut down my laptop altogether. Can this be the problem? Sorry I'm writing so much, but this problem has become really annoying, and I want it to be fixed before school starts in a few days. I'm pretty much writing every possible reason that has come to mind why this has been happening...
    Please answer, ASAP
    - Alex

    plane928,
    have you tried resetting your MacBook Pro’s System Management Controller?

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