Macbook Pro 13" Screen Tearing Issue

Just recently purchased a new 13" Macbook Pro 2.4GHz, and noticed that when I am playing videos or even dragging a window across the screen, there is quite a considerable amount of screen tearing. I don't know whether this is to do with the video card, but the playback of videos is quite bad and the tearing is very noticeable. Any solutions would be greatly appreciated.

I am having the exact same problem (mid 2010 model, 2.66) i notice it happens when i quit a 3D video game like sims 3 or half life 2, even after the graphics update today. Its the worst when zoomed in (control + scrolling)
a temporary fix i ave found is putting the computer to sleep and then waking it again seems to fix it, but after a while it always comes back

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I am having problems rebooting my mid 2009 macbook pro (grey screen other issues), need help!

I am having problems rebooting, I have experienced the same problem as others with the grey screen but my case is a little different, It started with my mid 2009 macbook pro acting a little slower than normal, the screen would freeze, mouse wouldnt move and i'd be forced to "force reboot" this went on for a couple of days until i was tinkering with the wifi connection and it froze again. I had to reboot and this time i noticed that it took a long time to get to the login screen. i put in my password and it went into infinite load (i also tried the guest account and other accounts with same result). i tried rebooting again and the same thing would happen. after several reboots, the screen just stayed grey, sometimes with the apple logo and gear sometimes without it. Since its a 2009, (and for the most part, still works like a champ) i decided test the ram, i took one stick of ram out at a time to see if i could notice anything wrong with them. when i stuck just one in, the mac was still having the same problem rebooting. i pulled that ram and and stuck in the other and i noticed that this time the apple logo never appeard and a big crossed out circle appeared. figuring that the ram must be the problem, i ordered new ram and installed it. i noticed that when i rebooted for the first time with the new ram it was rather quick and took me straight to the login screen and i was able to log in with no problem. at this point i thought the problem was solved, but i noticed the macbook still acting funny. at first, none of my files appeared on my desktop or in the finder window. after about 20 minutes, everything magically popped up. i also noticed long pauses/freezes with the colored pin wheel spinnig. i closed the laptop and opened it again and the screen just stayed black. i tried rebooting again, and again i got the grey screen with no signs of being able to log in... i waited about 20 minutes and tried to reboot again and again i was able to log in, however the macbook is still acting slow and will freeze with no signs of unfreezing without a reboot.
my macbook is 5 years old and has plenty of miles on it, so i understand if the thing needs to be replaced alltogether but does anyone know what could be the issue? could the bad ram have corrupted the hard drive in anyway? would re-installing the OS fix it?? and if so, how would i do that if i downloaded mavericks from the app store? are there any other solutions to this problem?
all my files and what not are backed up on an external HD so theres nothing on it that i'd miss desperately if i had to whipe the hard drive but id really like to get her working again without any whiping of the HD. if anyone can help me out, it'd be greatly appreciated

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
How large is your hard drive and how much hard drive space do you have left?

Macbook Pro Retina Screen Resolution Issues

I have just bought a retina display Macbook Pro (Early 2013) with OS X 10.8.3 Mountain Lion.
Before getting it, I did not realize what an effect it would have on the use of my existing programs, and had I known, I would have thought twice before switching from my non-Retina Macbook Pro. I have never had so many problems with a brand new computer. On my retina screen, programs such as Microsoft Office 2011, Adobe Creative Suite 5 and Acrobat Pro X run with an awful screen resolution and impossibile legibility. The pixelated graphics and image quality hurt my eyes, beyond the fact that I cannot see my lines, images and text properly in order to work with them.
In these programs, the "Open in Low Resolution" button is enabled permanatly and cannot be changed as it's option is ghosted out. I do not know how to make it look better or what to do. I cannot work using this low resolution and this issue has affected my productivity.
<Edited by Host>

nadia_d,
You have a new MBP you have 14 days to return/exchange, 90 days of free phone support, as well as 1 year at the store. Take advantage of this.
Phone 800-692-7753

My macbook pro's screen display has suddenly gone into a strange colour setting where everything appears in a kind of infrared colour palette an I can;t seem to change it back. It's the same for all icon and websites, does anyone know how to restore?

My macbook pro's screen display has suddenly gone into a strange colour setting where everything appears in a kind of infrared colour palette an I can;t seem to change it back. It's the same for all icon and websites, does anyone know how to restore?

Wow! I think I had this same issue just last night.
I was cleaning my macbook pro retina on the outside. Then I opened it up and was wiping dust off the monitor and I can't pinpoint exactly when, but the colors changed suddenly. It looked super strange, it was like green halo's and it looked worse when looking at it at an angle. Of course I took no pictures!!! I was freaking out that my 2 grand laptop was busted and I somehow removed a protective film or something.
But I digress... The image looked very green and spacey, it was almost a neat effect. After about 5 minutes it started to look a little more digital though. There were straight lines of this halo effect on the edges and top. After about 10 minutes it turned into a predominate issue with the blacks on screen. I could open a web browser and it was unnoticable on a white background. After about 15 minutes, you could only barely see the green cloud effect if you looked at the monitor from an extreme angle. After about 20 minutes, it was completely back to normal, I almost feel paranoid like I see a halo or something strange. But I believe that might be all in my head now.
So yerp, lemme know what you guys figure out.

I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. What can I do?

I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. This happened once before and it was due to a buldging battery pressing on the track pad. I checked the battery and it appears to be fine. What can I do?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Macbook pro as [MacBook Pro Blank Screen ] with voided Warranty ?

I have the same issue as told in this post.
MacBook Pro Blank Screen (Built - in & External)
However, I have manually replace my HDD to another. Since my HDD die before and want a bigger one. And I think my warranty have voided.
So does it include in the replacement program of the logic board with free of charge ?
Will apple help me do the replacement if I'm able to charge that fee even my warrany voided ?
Message was edited by: Marco Leong

It really doesn't make a bit of difference whether someone else had an experience similar to yours. It's still up to AppleCare to deal with it.
But you can certainly waste your time here for whatever you think you'll find. Good luck.

My Macbook pro desktop screen is white.

My Macbook pro desktop screen is white. I had it hooked up to my TV and it went white. Everything works except the desktop is white. The launch pad works and the top menu.

Hi Maclover222,
Thanks for visiting Apple Support Communities.
If you only see a white screen on your MacBook Pro, the steps in this article can help:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
I'd recommend starting with these steps:
Reset the system
You can reset the Mac's parameter RAM and SMC.
Best Regards,
Jeremy

When I try to put on my MacBook Pro, the screen remains blank. What comes on is like showers. what do I do?

hen I try to put on my MacBook Pro, the screen remains blank. What comes on is like showers. what do I do?

Do just that. Connect it iTunes and restore it as it appears there is a software issue with the device.
B-rock

Macbook Pro's screen flickering pink lines?

My mid-2009 Macbook Pro's screen has recently started flickering pink lines in fields that are otherwise normally white (browser windows, text fields, etc). It happened spontaenously one day last week. The machine was never dropped or anything. At first, I thought smc reset and pram reset fixed it, but the problem has returned.
One small quirk: pressing down on the machine roughly in between where the two fans are temporarily fixes the issue, until I release it. Seating it on top of an object that applies pressure there also allows the screen to function normally.

Take it to an Apple store genius bar and have the techs test it...could be something as simple as a loose connector, or something more serious like a problem with the graphics module or the logic board.

Macbook Pro 13" Screen went Black - Can only see when plugged into another display! HELP!

My MacBook Pro's screen went black last night and now when it turns on it stays black. I plugged it into my tv through the mini display port and I can see everything fine on the tv but the screen on my laptop is black. Everything else seems to be working fine. Any advice that doesn't involve taking to Genius Bar??? Already tried booting in safe mode, resetting the PRAM and NVRAM. Need to fix this ASAP. Thanks!!

Please make a Genius Appointment and take it in for service.

TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one? Also, the software is not updated as the computer hasn't worked for about 2 months.
Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well? It is not saved in the cloud.
Thanks for your help, it is much appreciated.

You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line

My MacBook Pro's screen just started randomly going blank, sometimes white sometimes black, and I won't be able to do anything no matter what key I press unless I restart it via the power button and even then I have a few minutes before it happens again

MacBook Pro's screen randomly goes blank (white sometimes dark), wont be able to do anything no matter what key i press unless i turn it off and on via the power button. When i do that I normally have just a few minutes before it happens again. Bought this back in december just started happening a few days ago. Only thing out of the ordinary I've done is install that microsoft silverlight or whatever it is netflix asked me to install to watch the videos but I uninstalled that quickly hoping it would fix my problem but it hasn't so please help me out if you know what to do

Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

When starting the macbook pro, the screen was flashing black and white, then to color to color, any suggestion to fixing this problem?

When i am starting the macbook pro, the screen was flashing black and white, and then to color to color, and the whole process repeat all over again, is there any suggestion in solving this, or is there no way to solve this and i need to bring it to the apple support?
My computer Spec:
Macbook pro Version 2011

Sounds as if you're having a problem with your GPU (graphics card). Only Apple can diagnose and fix this, so the best thing would be to take your machine into your local Apple Store or an AASP.
Clinton

MacBook Pro Blank Screen (Built - in & External) - continued

This thread is a continuation of [MacBook Pro Blank Screen (Built - in & External)|http://discussions.apple.com/thread.jspa?threadID=1478474]. The thread was getting too long and some browsers were timing out.
Thank you,
Apple Discussions Staff

I brought mine into the Apple Store last night. I had not left it for service last time as I had not cleared it of some confidential client data. This time, I encountered a much more knowledgeable Genius who seemed to have heard of the Nvidia problem.
So, my MBPro is on its way to the depot. It will apparently be $310 total, flat fee, supposedly ready within a week.
I do expect Apple will do the right thing eventually and extend warranties for the defective Nvidia subsystem. However, I can't wait until they do. I need my Macbook Pro to be functional.
Again, my strong advice...
*At the first hint you are getting this problem, turn on screen sharing.*
If you have this specific Nvidia problem, you will still be able to access the machine remotely, which can be incredibly valuable in terms of saving data before you send it for repair. When you hand it over, you will initial a statement saying you have backed up your data and Apple is not responsible if the machine is wiped during repairs. Set up screen sharing so you can operate the machine during the Nvidia failure.

Screen Tearing Issues

As of today, my Mac Mini has experienced severe screen tearing issues, it generally happens on Chrome but has started to also happen on other applications such as Pages. My Mac Mini is virtually brand new and has been used for about 2 weeks. I am using an TV via an HDMI cable. It is the 2.3ghz model with 4gb RAM. The OS is Mavericks. I have tried restarting but that didn't help. Plus the Mac is now hot with very little apps open (Minecraft, Chrome (1tab)) and the fan is loud.

Doesn't sound good... You have 90 days free phone support and a one year warranty on your Mac Mini.
I would Contact Apple Support or the Apple Store where you made the purchased and have it checked out.
Additionally you might wat to get AppleCare, which extends the phone support and warranty to three full years.

Macbook Pro 13" Screen Tearing Issue

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