Macbook pro 13" shutsdown and restarts randomly..
My 2 week old Macbook Pro 13" randomly shutsdown and restarts randomly.. about 2 times a day. I tried to download the firmware update v1.1 as suggested here; http://support.apple.com/kb/TS1599, however a msg popped up saying my computer doesn't need the software..
Suggestions on what the problem could be??
Yeah you have a problem. Try Resetting the SMC and PRAM. It that doesn't do anything to stop this problem then you will need to take it to Apple to be fixed.
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Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Macbook pro repeats chimes and restarts constant
As soon as I start my MacBook Pro it chimes then restarts again and again and again and never boots
To make your battery last longer,
Turn off bluetooth if you're not using it....
Turn off infrared remote receiver if you're not using an apple remote....
Turn automatic brightness off.
Keep your screen brightness down to 50%...
Turn off your keyboard lighting if you don't need it....
Open Activity Monitor - under All Processes - see what's using anything over 10% in the %CPU section.
Hightlight anything over 10% and click on quit process.
Check your login items and see what's loading at startup and delete those too if you don't need them.
Other than that, have fun with your Macbook.....
Image below is how long my battery last when I was using Lion.....I'm still getting great battery life right now while using Mountain Lion. -
Macbook pro turns off and reboots randomly
Hi I need help My 2010 unibody Macbook Pro is driving me nutz !!! Does anyone have any idea WHAT would cause my 2010 Macbook Pro to shut off and reboot randomly all by itself ? I took it to a computer storre for repair they placed the RAM and charged me 126.00 yet its still happening not as frequently but it's not fixed. Grateful for any help you can give.
Hello sweetbrandigirl2004,
Based on your post it seems your computer is shutting down at random. That does sound troublesome. After your computer shuts down, do you see any messages or errors displayed? The following article offers some troubleshooting steps you may want to explore:
OS X Yosemite: If your Mac restarts and a message appears
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
My MacBook Pro keeps freezing and restarting
Whenever I'm using my MacBook Pro for the last two years.
No matter what I'm doing it keeps freezing and restarting.
Ive had the logic board replace 2 , the hard drive replaced and the memory replaced all at the apple store in square one
I've also wiped the memory.
I'm losing my mind i dont know what to do. I was a new one but I've already spent my money on this. And i feel its not fair for me to have to buy another one since this one hasn't worked properly to begin with. I know they've replaced everything in but it hasn't fixed the problem and nothing has changed.
Does anyone have a fix for this? Or experience the same problem ?Date/Time: 2014-04-15 00:00:00 -0400
OS Version: 10.9.2 (Build 13C64)
Architecture: x86_64
Report Version: 18
Event: powerstats
Signature: com.apple.SystemStats.TopPowerEvent
Start time: 2014-04-15 00:00:00 -0400
End time: 2014-04-15 00:00:25 -0400
Duration: 25s
Steps: 26
Hardware model: MacBookPro7,1
Active cpus: 2
Powerstats for: Google Chrome He
Microstackshots: 21 samples
Primary state: 13 samples state 0x18
Binary Images:
com.google.Chrome.helper 34.0.1847.116 (1847.116) <6702460E-4A3F-3A9F-970D-CCF68F5C2D6D> /Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper
com.google.Chrome.framework 34.0.1847.116 (1847.116) <D3285AE0-665C-3361-89DF-B889FCD0C45D> /Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Google Chrome Framework
com.macromedia.PepperFlashPlayer.pepper 11.8.800.66 (11.8.800.66) <58C19365-F4EA-31BB-91B2-EB2ED5553F1E> /Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin/Contents/MacOS/PepperFlashPlayer
com.apple.HIToolbox 2.1 <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbo x.framework/Versions/A/HIToolbox
libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
com.apple.AppKit 6.9 (1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
com.apple.CoreFoundation 6.9 (855.14) <756998B3-F507-3474-AFB2-769FC9CE5263> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundat ion
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Powerstats for: spsecure
Microstackshots: 2 samples
Primary state: 1 samples state 0x98
Binary Images:
spsecure <77DA1747-A9BD-39A6-B43B-B31111A61FB6> /usr/local/sps/Spector Pro.app/Contents/SharedSupport/spsecure
libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
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libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
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Powerstats for: FlipShareServer
Microstackshots: 1 samples
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Binary Images:
com.flipvideo.FlipShareServer 0.1.10 (Build 118282) (0.1.10) <7A082864-05B4-6651-47F1-6CCAAC4E3C0B> /Library/Application Support/Flip Video/FlipShareServer.app/Contents/MacOS/FlipShareServer
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Powerstats for: AddressBookSourc
Microstackshots: 1 samples
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Binary Images:
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libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
com.apple.AddressBook.framework 8.0 (1369) <3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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1 3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24 + 31320
1 3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24 + 31711
1 3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24 + 31838
1 3D1A8D58-6A9E-366C-BDB8-ECC6F279DB24 + 32311
1 2EE9AB07-3EA0-37D3-B407-4A520F2CB497 + 105707
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 328465
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 328915
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 330565
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 332035
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 333911
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 334507
1 617B8A7B-FAB2-3271-A09B-C542E351C532 + 336557
1 20E00C54-9222-359F-BD98-CB79ABED769A + 85770
Powerstats for: launchd
Microstackshots: 1 samples
Primary state: 1 samples state 0x98
Binary Images:
launchd (842.90.1) <425516B6-9F3E-342F-87B3-EC461EBA6A1A> /sbin/launchd
libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
1 CF03004F-58E4-3BB6-B3FD-BE4E05F128A0 + 13821
1 425516B6-9F3E-342F-87B3-EC461EBA6A1A + 18741
1 425516B6-9F3E-342F-87B3-EC461EBA6A1A + 27110
1 AB40CD57-F454-3FD4-B415-63B3C0D5C624 + 98426
1 AB40CD57-F454-3FD4-B415-63B3C0D5C624 + 96724
1 20E00C54-9222-359F-BD98-CB79ABED769A + 72218
================================================================
Rank: 3
C-State res: nan%
Interrupt Rate: nan Hz
Proc Idle Wkups: 0
CPU time: 00:00:00 (0.0%)
00:00:00 (0.0%) 0 com.apple.AddressBook.SourceSync
00:00:00 (0.0%) 0 com.apple.cfprefsd.xpc.agent
00:00:00 (0.0%) 0 com.apple.KernelEventAgent
00:00:00 (0.0%) 0 com.apple.sysmond
00:00:00 (0.0%) 0 com.apple.systemstatsd
Power: 0 mW (0.0 %/hr)
This is the second time its happened in the last hour.
Its been fine since i got it back on monday. But before that it just keeps doing it.
Any Ideas what i can do ? -
Please HELP! Macbook pro (15" mid.2010) restarts randomly.
Hi,
I've got a problem and I hope you can help me.
Macbook Pro 15" mid. 2010 (recently updated to os x Mountain Lion) restarts on its own "because of a problem".
It's been a major issue in the last months, causing big troubles and preventing me from working, as it happens quite often in the same day.
[Note: it's being doing that with Snow Leopard too, before the update!]
Here's what I already tried:
1. upgraded the RAM memory to 8 Gb;
2. formatted the system;
3. migrated the older data from Time Machine.
This didn't cause the problem to stop. So I thought it may have been a software problem and:
1. formatted again;
2. didn't migrate data using Time Machine, but copied just the few files I needed most from another backup;
3. installed some programs (Office, Adobe CS5 suite, AutoCAD 2013), but this time from another source.
The problem persists.
Does anyone know if it is a hardware problem? How can I fix it?
Thank you in advance,
g
Last panic report (from Console system diagnostic report):
Thu Jul 11 14:03:37 2013
panic(cpu 2 caller 0xffffff7f8dfe1f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810d152000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80fc9ab110 : 0xffffff800be1d626
0xffffff80fc9ab180 : 0xffffff7f8dfe1f1a
0xffffff80fc9ab250 : 0xffffff7f8c55ff1e
0xffffff80fc9ab310 : 0xffffff7f8c63412d
0xffffff80fc9ab350 : 0xffffff7f8c63418e
0xffffff80fc9ab3c0 : 0xffffff7f8c8faed0
0xffffff80fc9ab4f0 : 0xffffff7f8c65ca75
0xffffff80fc9ab510 : 0xffffff7f8c566d50
0xffffff80fc9ab5c0 : 0xffffff7f8c5647d0
0xffffff80fc9ab7c0 : 0xffffff7f8c566999
0xffffff80fc9ab8b0 : 0xffffff7f8d55fb59
0xffffff80fc9ab940 : 0xffffff7f8d5602d0
0xffffff80fc9aba70 : 0xffffff7f8d55f39b
0xffffff80fc9abab0 : 0xffffff7f8d5574d6
0xffffff80fc9abaf0 : 0xffffff7f8d552df6
0xffffff80fc9abb20 : 0xffffff7f8d54ce95
0xffffff80fc9abb50 : 0xffffff7f8d535014
0xffffff80fc9abba0 : 0xffffff800c267853
0xffffff80fc9abbc0 : 0xffffff800c26842d
0xffffff80fc9abc20 : 0xffffff800c265e2f
0xffffff80fc9abd70 : 0xffffff800be98c01
0xffffff80fc9abe80 : 0xffffff800be20b3d
0xffffff80fc9abeb0 : 0xffffff800be10448
0xffffff80fc9abf00 : 0xffffff800be1961b
0xffffff80fc9abf70 : 0xffffff800bea6536
0xffffff80fc9abfb0 : 0xffffff800bece9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000bc00000
Kernel text base: 0xffffff800be00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9101672704283
last loaded kext at 2702081864994: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 16384)
last unloaded kext at 2953643769392: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.
Problem details and system configuration (as it comes after restarting):
Panics Since Last Report: 2
Anonymous UUID:
Thu Jul 11 14:03:37 2013
panic(cpu 2 caller 0xffffff7f8dfe1f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810d152000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80fc9ab110 : 0xffffff800be1d626
0xffffff80fc9ab180 : 0xffffff7f8dfe1f1a
0xffffff80fc9ab250 : 0xffffff7f8c55ff1e
0xffffff80fc9ab310 : 0xffffff7f8c63412d
0xffffff80fc9ab350 : 0xffffff7f8c63418e
0xffffff80fc9ab3c0 : 0xffffff7f8c8faed0
0xffffff80fc9ab4f0 : 0xffffff7f8c65ca75
0xffffff80fc9ab510 : 0xffffff7f8c566d50
0xffffff80fc9ab5c0 : 0xffffff7f8c5647d0
0xffffff80fc9ab7c0 : 0xffffff7f8c566999
0xffffff80fc9ab8b0 : 0xffffff7f8d55fb59
0xffffff80fc9ab940 : 0xffffff7f8d5602d0
0xffffff80fc9aba70 : 0xffffff7f8d55f39b
0xffffff80fc9abab0 : 0xffffff7f8d5574d6
0xffffff80fc9abaf0 : 0xffffff7f8d552df6
0xffffff80fc9abb20 : 0xffffff7f8d54ce95
0xffffff80fc9abb50 : 0xffffff7f8d535014
0xffffff80fc9abba0 : 0xffffff800c267853
0xffffff80fc9abbc0 : 0xffffff800c26842d
0xffffff80fc9abc20 : 0xffffff800c265e2f
0xffffff80fc9abd70 : 0xffffff800be98c01
0xffffff80fc9abe80 : 0xffffff800be20b3d
0xffffff80fc9abeb0 : 0xffffff800be10448
0xffffff80fc9abf00 : 0xffffff800be1961b
0xffffff80fc9abf70 : 0xffffff800bea6536
0xffffff80fc9abfb0 : 0xffffff800bece9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000bc00000
Kernel text base: 0xffffff800be00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9101672704283
last loaded kext at 2702081864994: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 16384)
last unloaded kext at 2953643769392: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e0f1000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.All the kernel panics say the same. If you have a look at the first lines of them, you will see "GPU Panic", which indicates a graphic card problem, in this case, respecting to the NVIDIA GPU. Also, below "Kernel Extensions in Backtrace", you can see the extensions that caused the kernel panic, and as you can see, they are the NVIDIA extensions:
giacgallo wrote:
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8dfd4000->0xffffff7f8dfe6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8dfcf000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8dfbb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c3e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000->0xffffff7f8c7a3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8c7af000->0xffffff7f8ca83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d4f80 00->0xffffff7f8d5c5fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c4 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c4ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c468000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c4a7000
Mid 2010 15-inch MacBooks Pro have got a defective NVIDIA GPU that may cause unexpected restarts, black screens, kernel panics, etc. Read > http://support.apple.com/kb/TS4088
Fortunately, Apple is repairing all of these Macs for free, so make a backup of your files and take it to an Apple Store or reseller. The logic board has to be replaced, so this may take days. You can only get your Mac repaired for free if you purchased it less than 3 years ago -
Macbook pro 17" crashing and restarting frequently
Hi All
My macbook pro started crashing fequently and restarting. I have done a clean install and started from scratch pulling back data from my timemachine backup that was needed but it's still happening. Sometimes it crashes and reboots itself.. other times certain apps will crash like crome and flash then when i goto force kill that crashes too and everything locks up forcing me to power down.
Here is the crash log:
Thanks
Interval Since Last Panic Report: 306639 sec
Panics Since Last Report: 1
Anonymous UUID: 0C62A78C-AA6A-497C-C251-FFF8035F32F9
Tue Nov 13 16:30:45 2012
panic(cpu 4 caller 0xffffff800eeb7bd5): Kernel trap at 0xffffff800ee3fd68, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000017115a06d, CR4: 0x00000000000606e0
RAX: 0xffffff800f48eb04, RBX: 0xffffff8031f4de50, RCX: 0xffffff800f48eb00, RDX: 0x0000000000000000
RSP: 0xffffff81df8f3dd0, RBP: 0xffffff81df8f3e10, RSI: 0x0000000180000000, RDI: 0xffffff8031f4de58
R8: 0xffffff81df8f3e50, R9: 0x0000000000000003, R10: 0x0000000000000010, R11: 0xffffff81df8f3eb8
R12: 0xffffff8031f4de60, R13: 0xffffff80325a4508, R14: 0x0000000000000001, R15: 0xffffff8031f4de50
RFL: 0x0000000000010086, RIP: 0xffffff800ee3fd68, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81df8f3a70 : 0xffffff800ee1d626
0xffffff81df8f3ae0 : 0xffffff800eeb7bd5
0xffffff81df8f3cb0 : 0xffffff800eece4ed
0xffffff81df8f3cd0 : 0xffffff800ee3fd68
0xffffff81df8f3e10 : 0xffffff800ee1290c
0xffffff81df8f3e60 : 0xffffff800ee159b9
0xffffff81df8f3e80 : 0xffffff800ee1aca6
0xffffff81df8f3ed0 : 0xffffff800ee18e6b
0xffffff81df8f3f00 : 0xffffff800eea59be
0xffffff81df8f3fb0 : 0xffffff800eeceafe
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000ec00000
Kernel text base: 0xffffff800ee00000
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 17264382493797
last loaded kext at 15088871623446: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f91242000, size 24576)
last unloaded kext at 15066665446082: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f911a3000, size 20480)
loaded kexts:
com.sophos.kext.sav 8.0.4
com.github.osxfuse.filesystems.osxfusefs 2.3.8
com.apple.driver.AppleUSBCDC 4.1.22
com.apple.driver.CoreStorageFsck 274.7
com.apple.filesystems.msdosfs 1.8
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.CoreStorage 274.7
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.70f5
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505344333847313333333253000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505344333847313333333253000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: sppci_expresscard_name, sppci_ahci, ExpressCard
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: CH11, 0x125f (ADATA Technology Co., Ltd.), 0xa11a, 0xfa130000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 9
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Any or all of the following third-party system modifications may be contributing to your problem:
Sophos
OSXFUSE
If the panic is recurrent, I suggest you uninstall all of them according to the developers' instructions, reboot, and see whether there's any improvement. If there is, you can experiment with putting them back, one at a time, to identify which one is at fault. -
My MacBook Pro keeps crashing and restarting
My macbook keeps crashing and restarting itself it is OS X Yosemite 10.10.1, heres some info from the diagnostics report:
z ¤¶Ç)( 0ÐÝ
¿¤¶Ç) z ¤¶Ç)( 0ÐÝ
¿¤¶Ç) z ¤¶Ç)( 0ÐÝ
¿¤¶Ç) z ¤¶Ç)( 0ÐÝ
¿¤¶Ç) z8 鵶¼Ç)( 0ÙÝ Ê
coreaudiod " Scanning failed( z= Ò²ÞÁÇ)( 0ÙÝ Ê
( Ò²ÞÁÇ)
coreaudiod " Scanning failed( z= ±ªÄÇ)( 0ÙÝ Ê
( 񦎀)
coreaudiod " Scanning failed( z= óí ÉÇ)( 0ÙÝ Ê
( òí ÉÇ)
coreaudiod " Scanning failed( z ÑÊÇ)( 0ÐÝ
ÏÊÇ) z ÑÊÇ)( 0ÐÝ
ÏÊÇ) z ÑÊÇ)( 0ÐÝ
ÏÊÇ) z ÒÊÇ)( 0ÐÝ
ÏÊÇ) z ¤§ÊÇ)( 0ÐÝ
ç§ÊÇ) z ¤§ÊÇ)( 0ÐÝ
ç§ÊÇ) z ¤§ÊÇ)( 0ÐÝ
ç§ÊÇ) z ¤§ÊÇ)( 0ÐÝ
ç§ÊÇ) z8 ñâÜÌÇ)( 0ÙÝ Ê
coreaudiod " Scanning failed( z ÑæÌÇ)( 0ÐÝ
ÑæÌÇ) z ÑæÌÇ)( 0ÐÝ
ÑæÌÇ) z ÑæÌÇ)( 0ÐÝ
ÑæÌÇ) z ÑæÌÇ)( 0ÐÝ
ÑæÌÇ) z8 óïÈÍÇ)( 0ÙÝ Ê
coreaudiod " Scanning failed( z= íùÓÇ)( 0ÙÝ Ê
( ìùÓÇ)
coreaudiod " Scanning failed( z= óÇÔÇ)( 0ÙÝ Ê
( óÇÔÇ)
coreaudiod " Scanning failed( z= êÍ×Ç)( 0ÙÝ Ê
( êÍ×Ç)
coreaudiod " Scanning failed( z= ÝÍØÇ)( 0ÙÝ Ê
( ÝÍØÇ)
coreaudiod " Scanning failed( z= ¡¥ÜÇ)( 0ÙÝ Ê
( ¡¥ÜÇ)
coreaudiod " Scanning failed(
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Serial ATA Device: APPLE HDD HTS541075A9E682, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Network Service: Wi-Fi, AirPort, en1
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-InAre you have other apps or other things display with strange characters like much of the diagnostic report you posted?
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum. -
MacBook Pro display scrambles and restarts when lifted up
I have a two year old MacBook Pro (13in Mid-2012 model) running on OS X Yosemite. The device had a faulty HDD connector and it was replaced a few months back. Now if I lift the device when it is on, the display gets scrambled and freezes for a second and restarts. Also the MBP gets very hot during usage.
The MBP was purchased and used in India, but since last month after I moved to Singapore the magsafe adapter is getting very hot during usage.
MacBook Pro Mid-2012
13inch
4 GB RAM
500GB HDDYour GPU is damaged. The failing NVIDEA is very common with your model. So much so, Apple had a free replacement program until Dec 2012. Unfortunately you will need a new logic board. This will cost $750-900. I suggest purchasing a new machine.
MacBook Pro: Distorted video or no video issues - Support - Apple -
New MacBook Pro in Sleep and Restarts Due to Problem
I recently purchased a 13" MacBook Pro and my MBP will go into the screen saver/sleep mode while I am not using it. However, when I click the trackpad so I can sign back in, my MBP freezes and restarts. Once it finishes restarting it pops up with an error message stating that it restarted due to a problem. I've done a hardware check and I've updated all the software, and no known issues were found. I do not know what could be causing the problem, any ideas as to what might be the problem?
N Oosterhof wrote:
I tried to understand those posts, but don't really.
I can see all my backups just fine, but for instance the folder "documents" or "desktop" will have the forbidden sign on top of it. So I can't see what's in those folders, cause I don't have permissions to view them. It's not a big problem, and maybe I should delete all the old backups, I just don't understand why I won't be able to view them.
Are you seeing this in Time Machine, or via the Finder?
Time Machine uses special "deny everybody everything" permissions on it's backups, to keep us mere mortals from altering them via the Finder, as that can hopelessly corrupt them.
We may need to know just how you set up your new Mac.
There are two similar ways to do it; the easiest is to use +Setup Assistant.+ When you first started up the new Mac and selected your language, you were asked if you wanted to "transfer" your users, apps, and data (see #19 in theFrequently Asked Questions *User Tip,* also at the top of this forum, for details).
If you did not select that option, then you would have made one user in the setup process; restarted, then used the +Migration Assistant+ app (in your Applications/Utilities folder) to transfer things.
It sounds like you may have used +Migration Assistant,+ but are not using the same user account to access the backups. Time Machine won't let one user access a different user's backups.
But try the Browse option, per #E2: hold down the Option key while selecting the TM icon in your Menubar, or right-click the TM icon in your Dock. You'll see a selection screen showing all the disks/partitions that have TM backups on them. Select the one you want, and you'll be taken to the normal TM "Star Wars" interface, where you should see all the backups on that disk/partition. -
Macbook Pro keeps crashing and restarting?
I replaced the Logic Board on my (mid-2012) 13" Macbook Pro. Only a few hours after picking it up from the Apple Store it is already crashing again. What could it be?
Here's the latest error report
Interval Since Last Panic Report: 2793 sec
Panics Since Last Report: 3
Wed Oct 30 22:00:40 2013
panic(cpu 2 caller 0xffffff801004450e): "a freed zone element has been modified in zone: HFS node"@/SourceCache/xnu/xnu-2050.48.12/osfmk/kern/zalloc.c:219
Backtrace (CPU 2), Frame : Return Address
0xffffff808f27b7b0 : 0xffffff801001d636
0xffffff808f27b820 : 0xffffff801004450e
0xffffff808f27b860 : 0xffffff8010043d52
0xffffff808f27b940 : 0xffffff80102f6bf2
0xffffff808f27b9b0 : 0xffffff80102f83ce
0xffffff808f27bab0 : 0xffffff801030f705
0xffffff808f27bc70 : 0xffffff801030f465
0xffffff808f27bcc0 : 0xffffff80100f1f42
0xffffff808f27bd80 : 0xffffff80100e0df0
0xffffff808f27bf50 : 0xffffff80103e97ba
0xffffff808f27bfb0 : 0xffffff80100cf453
BSD process name corresponding to current thread: mds
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x000000000fe00000
Kernel text base: 0xffffff8010000000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 72698741572
last loaded kext at 30783541357: com.apple.iokit.IOBluetoothSerialManager 4.1.7f2 (addr 0xffffff7f90cd4000, size 57344)
loaded kexts:
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.AGPM 100.13.12
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.4.7fc4
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.iokit.IOBluetoothUSBDFU 4.1.7f2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleMuxControl 3.4.5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleSDXC 1.4.3
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Macbook Pro suddenly crashes and restarts by itself?
This has happened four times in the past two days, and previously three or so times in the past year. I can be using my computer - surfing the web, itunes, using Photoshop, etc. - computer is not usually overheating, but it will suddenly freeze, sometimes go to a white screen, and then restart by itself, leaving me at the login screen. As you can imagine I have lost a lot of work or progess from unsaved documents with this unexpected issue. I can't come up with any reason why this would be happening suddenly. No recent downloads, app installations, etc. The only difference is that about 6 months ago my battery status changed to "Service Battery", but I don't have enough money for a replacement. If anyone has any idea what's happening, please help!
My Computer:
Mid-2012
OS X Mountain Lion Version 10.8.5
2.9 GHz Intel Core i7
8GB 1600 MHz DDR3These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I cannot eject a CD from my MacBook Pro. I tried restarting the computer and holding down the mouse and restarting it to no avail. On Finder, nothing is showing up on the CD Drive. Any ideas on how I can eject it?
How force eject disc: Apple Support Communities
Mac Mini: Eject DVD Apple Support Communities
https://www.macupdate.com/app/mac/49129/forceject-too
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
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