Macbook pro 13inch freezing playing videos, please help!
Hello all,
Here is the scenario:
I have a macbook pro 13" running windows 7 via bootcamp. Recently a window pops up telling me there was a major update available for bootcamp and some other stuff. I downloaded it right away. Even though I was running windows 7 at the time, it seems like it was the mac os that was telling of the update. Anyway, I have not seen what if anything the update fixed as my keyboard light is always on no matter what.
But right after the update I noticed that my computer keeps on freezing after playing youtube videos. In fact any video from any website will freeze it anywhere from 10 seconds to sometimes over a minute. Sometimes it does it even when the video is on my hard drive right when it ends or if I stop the video midway.
I thought the culprit was google chrome I had intalled right around the same time I downloaded the update. However after I uninstall google chrome, the problem still persist.
Is there a fix?
Am I alone here or have others experience the same thing?
thanks in advanced!
You may want to post in the Boot Camp forum to target the specialists over there. I don't know anything about Windows or Boot Camp, but does the problem occur in OS X as well?
--Travis
PS: This is a user-to-user forum, there are no (or very, very few) Apple employees that actively monitor or contribute to these forums other than to moderate them.
Similar Messages
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aye so im getting this weird knocking sound in the centre of my macbook pro whenever i play video for awhile or gaming. this just started happening recently its been perfectly fine before even when it gets hot. anybody have or had this probem? please help
Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
If that does not help, do an Archive and Install to eliminate a software issue.
Mac OS X: About the Archive and Install feature >>
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Macsimum News Associate Editor Creator of 'Mac611 - Mobile Mac Support' -
My macbook pro can' t play videos and musics.
Hi anyone!
I have a trouble witn my macbook pro 10.8.2 , it can't play musics and videos on mac and safari.
I don't know why and how can I fix it!!:((
Please...e help me!
Thanks!Hi amakelech,
You need to download FlashPlayer....
http://www.adobe.com/support/flashplayer/downloads.html
Cheers,
GB -
MacBook Pro suddenly very slow! PLEASE HELP!
Hi!
this is my ever post and im not much of an expert so please excuse if im slow or say sth stupid
so i have a macbook pro 2011 with an i7 which should be pretty fast. and it was until 5-6 months ago, where it just became terribly slow, i re-installed the OSX, but it didnt help.
my battery has also died completely last month, which i will have to change, and i will add an extra 4 GB RAM i think, but i doubt thats the only issue.
applications are ridiculuosly slow, i get the beachball of death all the time, please help.
i runa an EthreCheck, here is the result if it helps:
Thank you very much in advance!
EtreCheck version: 2.1.5 (108)
Report generated 5 January 2015 16:16:31 CET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:51:52
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (142.50 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[not loaded] com.google.keystone.daemon.plist [Support]
[not loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[not loaded] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.4.2.18903 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.4.2.18903 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
Better Pop Up Blocker [Installed]
wrc [Installed]
Slick Savings [Installed] Adware! [Remove]
Frill [Installed]
Amazon Shopping Assistant [Installed] Adware! [Remove]
AdBlock [Installed]
Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% Mail
3% Google Chrome
2% WindowServer
2% coreaudiod
1% launchd
Top Processes by Memory: ℹ️
120 MB Google Chrome
107 MB Microsoft Word
94 MB Google Chrome Helper
86 MB Mail
69 MB mds_stores
Virtual Memory Information: ℹ️
18 MB Free RAM
983 MB Active RAM
1.44 GB Inactive RAM
1.07 GB Wired RAM
6.10 GB Page-ins
72 MB Page-outs
Diagnostics Information: ℹ️
Jan 5, 2015, 03:29:00 PM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-152900_[redacted] .cpu_resource.diag [Details]
Jan 5, 2015, 03:25:19 PM Self test - passed
Jan 5, 2015, 10:48:18 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-05-104818_[redacted].cpu_re source.diag [Details]
Jan 5, 2015, 10:26:04 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-05-102604_[redacted].cpu_res ource.diag [Details]
Jan 5, 2015, 10:20:48 AM /Library/Logs/DiagnosticReports/NotificationCenter_2015-01-05-102048_[redacted] .cpu_resource.diag [Details]
Jan 4, 2015, 06:55:43 PM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-185543_[redacted].cpu_res ource.diag [Details]
Jan 4, 2015, 02:44:46 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-04-144446_[redacted].c pu_resource.diag [Details]
Jan 4, 2015, 11:46:00 AM /Library/Logs/DiagnosticReports/systemstats_2015-01-04-114600_[redacted].cpu_re source.diag [Details]
Jan 4, 2015, 11:19:22 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-04-111922_[redacted].cpu_res ource.diag [Details]
Jan 3, 2015, 06:20:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-182032_[ redacted].crash
Jan 3, 2015, 04:27:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-162 719_[redacted].crash
Jan 3, 2015, 02:12:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LolClient_2015-01-03-021222_[r edacted].crash
Jan 3, 2015, 12:02:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-03-000238_[ redacted].crash
Jan 3, 2015, 12:02:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-03-000 237_[redacted].crash
Jan 2, 2015, 09:38:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LeagueofLegends_2015-01-02-213 820_[redacted].crash
Jan 2, 2015, 05:44:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-02-174454_[ redacted].crash
Jan 2, 2015, 05:44:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-01-02-174448_[ redacted].crash
Jan 2, 2015, 05:04:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-02-170453_[redacted].cpu_resou rce.diag [Details]
Jan 2, 2015, 05:04:20 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-01-02-170420_[redacted].c pu_resource.diag [Details]Rapport software is offered by banks as a security support software.
Uninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
YouTube video
http://www.youtube.com/watch?v=Oxz-EW8Gceo
Remove Avast:
http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html -
Airport not available on MacBook Pro 15 unibody mid 2009, PLEASE HELP!!!!
Ok, so I just recently put in a new hard drive and battery by myself, since my original MacBook Pro hard drive became "corrupted" most likely due to a parallel desktop software I was using. Anyway so I finally install everything on the new hard drive and airport is not working. The icon is NOT EVEN THERE on the menu bar. I go into Network and the only thing I've got is Ethernet and Firewall. I've tried the "+" thing, and it didn't work. I then went into "Assist Me" , then "Diagnostics" and the airport option is greyed out, so is the external modem. Oh, and the operating system is Snow Leopard OS X 10.6.3. Has a 2.8 GHz Intel Core 2 Duo Processor.
I also deleted the "SystemConfiguration" Folder and found something interesting. The "com.apple.airport.preferences.plist" was never there and when I reboot, the "com.apple.network.identification.plist" also disappeared. I had to drag it back into the folder from the desktop where I put a copy just in case something weird happened, which it did.
I checked System Profiler, clicked on AirPort and it gives me stuff under "Software Versions", so I'm guessing it's acknowledging that THERE IS a card and can give me all the information for it, but I can't get the mac to use it. I reset the PRAM AND SMC and still nothin.
So, I figured it must be hardware, right? So I open the mac like i did when I installed the new hard drive and battery, and I CANNOT FIND THE DARN AIRPORT CARD. On the mid 2010 models it's with the bluetooth card at the top and I've tried looking online for ANYONE, who has tried to get to the airport card on the mid 2009 model for the MacBook Pro 15 unibody. And found nothing. I think it's in the clutch, but I'm too scared to touch that area. Does anyone else have any ideas or have I covered all my bases?
I REALLY DO NOT want to go to Apple. I don't have AppleCare and don't have the money to have them poke around and tell me the same thing I already know. And I spent way too much on this computer to not be able to use it to full capacity. PLEASE HELP!!!!!!From Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices
Your 2009 MBP is not compatible with AirDrop to an iPhone -
MacBook Pro Problems at Start Up: Please Help!!
Hellos and Saluations,
Lads and gents: I first want to say what a brilliant board you all have here. Congrats to the admins and mods for a splendid job!
My new friends, I have a MacBook Pro (Intel) that I purchased a little over 1 year ago. I was still running Tiger when, about 6 weeks ago, upon opening the book, I started getting a gray screen that would stay there for a few seconds, then allowing me to start working. Fast forward to 4 weeks ago. The same thing happened, but it got stuck on the gray screen. The next morning it had the same symptoms, but eventually after messing with the mouse pad it came back on. Unfortunately, today it's doing the same thing, and it's stuck on gray.
Being a noob to this forum doesn't make me a board noob in general. I did some searches on this and have tried a number of things from other thread suggestions.
Things I've tried:
A. At start up, holding the Option, Apple, P, R buttons.
B. At start up, holding the Shift button
C. At start up, holding the C button (this produced an audible sound only)
D. There is no Apple icon on the screen, just gray/blue
E. There is no spinning wheel of death
F. I haven't spilled any liquid on it, nor dropped it
A couple of weeks ago, I took the computer to the Apple store. They ran a stress test and tried to replicate the issue, but couldn't. I was advised that they determined the issue to not be hardware/hard drive related; but that the problem was most likely software based. At this time I took the opportunity to upgrade to Leopard. For a little over a week the book was good to go -- no issues at start up. However, not even a week later, when I returned home from work the issue reared it's ugly head again. After a couple attempts at hard shut downs I gave up. The next morning, same thing except that it eventually came back on...
Fast forward to last night.. the MacBook Pro has been on the gray/bluish/greenish screen for close to 24 hours now. I've tried re-booting several times now; pulling the battery then restarting, restarting in safe mode, letting the battery go completely dead then powering up after plugging it in, etc. NOTHING works...
This really fails. The book is only 14 months old and only used for a couple of hours/day. The "genius" at the Apple store advised me that this issue isn't hardware related, but I'm beginning to think that it's a video card issue, which, if I'm not mistaken, is incorporated into the motherboard -- making it a hardware issue. I'm gonna be hells p!ssed if they tell me it's the video card or the screen. Both will be stoopid expensive and, after only 14 months of light use, very very disappointing to their quality.
Anyways, sorry if this is long winded, but I don't know any other way of explaining..
Thanks in advance for any help that people can provide! Again, great forum too!
DarrenSo yea. Just returned from the Apple store. They've deduced that the culprit to this issue is my video card. Whilst they were diagnosing the problem, I let the genius know that this is my first Mac product; that I run an international mail order business with 45 windows based pc's; that this book was somewhat of a trial to determine whether or not we would switch to Mac for our network; that we have a deal with Dell on the table to provide us with all new Dell computers; and finally that, given this catastrophic qc failure, we would more than likely be going with Dell (depending on if Apple was going to take care of me on this or not).
Apparently this got through to the genius, as he advised me that, given the book was only 1 month out of warranty, they would be replacing the motherboard pro-bono. This was greatly appreciated by me (and my company) and we will be in talks with Apple to have them provide us with our new network. This whole ordeal, while somewhat insignificant to the overall day-to-day issues of my life, still had me rather concerned about the quality control, and especially customer service of Apple/Mac. I have a new found positive outlook on their service at this time and will report my dealings on all of the international forums that my company is a prominent member/vendor on.
Last,I will continue to update this as it still offers to add to the comprehensive knowledge base of MacBook issues and Apple customer service.
Darren -
MacBook Pro is running slow. Please help!
Hello,
My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type). I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem. If possible, I would like to increase the over all speed of my system. I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure. Any help that this community can offer would be very helpful.
Thanks!
Problem description:
MacBook Pro is very slow.
EtreCheck version: 2.1.8 (121)
Report generated February 15, 2015 at 1:33:33 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 629
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:42:33
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 500.11 GB
EFI (disk1s1) <not mounted> : 210 MB
My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.cisco.nke.ipsec (2.0.1) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[failed] com.lexmark.hbnlistener.plist [Click for support] [Click for details]
[failed] com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
[loaded] com.lexmark.hostregister.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp UNKNOWN (missing value)
Citations Application (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper UNKNOWN (missing value)
Canon IJ Network Scanner Selector2 UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Music Manager UNKNOWN Hidden (missing value)
SAVDiskMountNotify UNKNOWN (missing value)
ScanNotification UNKNOWN (missing value)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
Safari Extensions: ℹ️
Reddit Enhancement Suite
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Click for support]
Flash Player [Click for support]
Growl [Click for support]
MusicManager [Click for support]
Symantec QuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
Destinations:
My Book [Local]
Total size: 499.76 GB
Total number of backups: 12
Oldest backup: 2014-05-06 04:22:17 +0000
Last backup: 2015-02-15 20:27:58 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 152.18 GB X 3)
Top Processes by CPU: ℹ️
92% Folder Actions Dispatcher
8% WindowServer
6% coreservicesd
5% mds_stores
3% mds
Top Processes by Memory: ℹ️
258 MB SymDaemon
236 MB LiveUpdateDaemon
112 MB Dropbox
112 MB com.apple.WebKit.WebContent
109 MB Folder Actions Dispatcher
Virtual Memory Information: ℹ️
265 MB Free RAM
1.61 GB Active RAM
1.11 GB Inactive RAM
667 MB Wired RAM
15.71 GB Page-ins
275 MB Page-outs
Diagnostics Information: ℹ️
Feb 15, 2015, 01:33:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
Feb 15, 2015, 01:32:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
Feb 15, 2015, 01:31:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
Feb 15, 2015, 01:31:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
Feb 15, 2015, 01:30:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
Feb 15, 2015, 01:30:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
Feb 15, 2015, 01:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
Feb 15, 2015, 01:29:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
Feb 15, 2015, 01:28:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
Feb 15, 2015, 01:28:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
Feb 15, 2015, 01:28:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
Feb 15, 2015, 01:27:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
Feb 15, 2015, 01:27:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
Feb 15, 2015, 01:25:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
Feb 15, 2015, 01:25:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
Feb 15, 2015, 01:25:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
Feb 15, 2015, 12:22:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
Feb 15, 2015, 12:21:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
Feb 15, 2015, 12:21:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
Feb 15, 2015, 12:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
Feb 15, 2015, 12:18:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
Feb 15, 2015, 12:15:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
Feb 15, 2015, 12:14:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
Feb 15, 2015, 12:11:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
Feb 15, 2015, 12:10:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
Feb 15, 2015, 12:09:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
Feb 15, 2015, 12:07:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
Feb 15, 2015, 11:53:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
Feb 15, 2015, 11:48:33 AM Self test - passed
Feb 15, 2015, 01:24:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
Feb 15, 2015, 01:32:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
Feb 15, 2015, 01:26:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
Feb 15, 2015, 01:26:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
Feb 15, 2015, 12:22:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
Feb 15, 2015, 12:19:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
Feb 15, 2015, 12:18:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
Feb 15, 2015, 12:05:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
Feb 15, 2015, 12:00:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crashHope this helps.
https://discussions.apple.com/thread/6466590
Remove Norton software. -
Macbook Pro mid-2010 is slow-please help.
My MacBook Pro is too slow & the spinning pizza appears too often. I have deleted as much as I can to help it out. I have downloaded EtreCheck as other members have & included its results below. Can anyone help me? I have read many answers and understood little, especially the complicated answers.
My macbook is as follows:
15-inch, Mid 2010
Processor 2.4 GHz Intel Core i5
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 256 MB
Software OS X 10.9.4 (13E28)
EtreCheck version: 1.9.15 (52)
Report generated 11 September 2014 18:56:16 BST
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 23:24:25
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.41) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.43) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045 (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045ACMControl (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045ACMData (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045ECMControl (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045ECMData (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1045ModeChange (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060 (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060ACMControl (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060ACMData (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060ECMControl (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060ECMData (1000.01.01) Support
[not loaded] com.icera.zte.ICZTUSBCDC1060ModeChange (1000.01.01) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.30) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.30) Support
Startup Items: ?
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] com.lexmark.hbnlistener.plist Support
[loaded] com.lexmark.hostinfoupdater.plist Support
[loaded] com.lexmark.hostregister.plist Support
[loaded] org.glimmerblocker.updater.plist Support
User Launch Agents: ?
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.1 Support
Default Browser: Version: 537 - SDK 10.9
PrintDialogExt: Version: 6.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
NPDjVu: Version: (null) Support
Safari Extensions: ?
AdBlock
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.42 GB
Total number of backups: 46
Oldest backup: 2011-02-05 21:55:46 +0000
Last backup: 2014-09-05 09:15:54 +0000
Size of backup disk: Excellent
Backup size 465.42 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
3% WindowServer
1% mds
0% ocspd
0% fontd
0% securityd
Top Processes by Memory: ?
147 MB com.apple.IconServicesAgent
135 MB Finder
115 MB mds_stores
111 MB WindowServer
106 MB Google Chrome
Virtual Memory Information: ?
498 MB Free RAM
1.69 GB Active RAM
769 MB Inactive RAM
872 MB Wired RAM
2.31 GB Page-ins
54 MB Page-outsHey barneyhairball,
Thanks for the question. I understand that you are experiencing performance issues with your Mac. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
Macbook Pro Slows To A Crawl, Please Help!
Ok so here's the problem. I realize people get this problem all the time but it's usually for various different reasons so I figured I'd throw my story down and see if any of you know what it could be.
About a week ago I dropped my Macbook Pro from my bunkbed at college. I know, I know. I know more than you guys how stupid and terrible of a feeling it was just witnessing it fall to the ground without me being able to do anything about it. Luckily(?) it fell directly on its top. I freaked and frantically opened the thing and to my surprise it worked perfectly fine...
...Except for the fact that now every single time I open up the lid to use it the SuperDrive I believe makes 3 annoying sounds that sounds strikingly similar to a disc being ejected or inserted. I discovered some things to help that but I realized that it wasn't too big of a deal, especially when the laptop decided to hit the ******* today, making my problems much greater.
I was simply putting some music files into iTunes, with my iTouch connected. As they started to download or whatever they do in iTunes, it would always freeze at a certain song, making me restart the laptop. Every time I loaded iTunes back up and it attempted to download the songs I would get an error messages saying that 'my backup may be corrupt and to delete the files'. One time after restarting I went to iTunes to find all my songs gone and only the ones from the Cloud (not mine, my sisters) on there. This is when I decided to get rid of all the cloud songs and re-put all mine (2700ish) back onto iTunes. About 2/3rds of the way through it hit the can and gave me a beachball. I then went to look online for how to do that and before long the entire laptop began to slow. I mean slowwwwwww. Its only gotten worse. Clicking on anything will result in a beachball and a 10-15 minute wait at the minimum, and that's just to click on a icon on the dock. The slowing begins immediately from booting up the MBP. I believe the process of turning it on after a Shut Down is now beginning to take longer.
It's too slow for me to even attempt to do anything with these 'corrupt backups'. I just don't know what caused it, seeing as I was doing something I do all the time. And I surely don't know what could be done to fix it.
Also interesting(uninteresting?) to note is that nothing on the Activity Monitor is out of the norm. When no application is being used (I wouldn't be able to test it out otherwise) the CPU, RAM, and all that good stuff is per usual, like 98% idle, 2% used, etc..
Any help is much appreciated!Damage was done when your computer fell. Your warranty if you have one and Apple Care do not cover accidental damage. Your only alternative is to take the computer to an Apple store or an AASP. Whichever is more convenient for you.
NOTE: If you are out of warranty and purchased the computer with a credit card, discuss the warranty issue with the credit card company which you purchased the computer with. They are the only ones who can at this point cover the computer after it goes out of warranty with the manufacturer (Apple).
If you have Homeowners insurance, place a claim with them. -
Discussions My macbook pro is running very slow, please help!
Hardware Information:
MacBook Pro (17-inch, Late 2011)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 33 days 2:4:51
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (103.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 30
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) Support
[kext loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] rapiback.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[failed] com.maintain.PurgeInactiveMemory.plist Support
[not loaded] com.maintain.Restart.plist Support
[not loaded] com.maintain.ShutDown.plist Support
[running] com.maintain.SystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] syncmateStarter.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.maintain.ShowUserLibraryDirectory.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
smcFanControl
Dropbox
Music Manager
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.1.18536 Support
LogMeInSafari64: Version: 1.0.586 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.6 Support
FlashPlayer-10.6: Version: 11.8.800.94 - SDK 10.6 Support
LogMeIn: Version: 1.0.586 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 11.8.800.94 - SDK 10.6 Outdated! Update
LogMeInSafari32: Version: 1.0.586 Support
googletalkbrowserplugin: Version: 5.3.1.18536 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.6 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
Java Support
MacFUSE (Tuxera) Support
MusicManager Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
26% firefox
3% coreaudiod
2% WindowServer
1% Dropbox
Top Processes by Memory:
629 MB firefox
94 MB Finder
66 MB Spotify
41 MB WindowServer
Virtual Memory Information:
37 MB Free RAM
724 MB Active RAM
688 MB Inactive RAM
1.18 GB Wired RAM
23.51 GB Page-ins
15.18 GB Page-outs
Mac Pro[not loaded] com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) Support
You might want to make sure this isn't installed again. -
Macbook Pro and high-pitch sound, please help!
Hello,
I have a Macbook Pro 13 inch that is almost brand new. I just got it 3 months ago for my birthday. About a month or two with my new computer I started hearing a high-pitch sound comming from the computer. The sound only lasts about 3-6 seconds and it goes of at random times. It might make the noise 5 times in one day but then it might go away for 3 days, totally random. The sound comes if the computer is sitting there or is being used. After about 3 months of this going off I deceided to bring it to the Apple store in New Haven, CT. Does anyone have the same problem?
After bringing my computer in and telling them the problem, they tested in for about 30 minutes. Everything was fine. No fan problem or hardrive problem. I brought the computer back home and within 3 days the sound is back. I drove to the Apple store again told them my problem,again, and they did they same test with no results. Brought it back home, noise is still there. This time im starting to get angry, they arent offering any solution. I bring it back and they take it for about 48 hours and do a extensive check. Nothing was found. I bring it home again and the noise is still there. My father and I went to Apple pretty angry and told them that we appreciate the time they take but something really needs to be done. They have sent it out for 3-5 days and we are awating a phone call to see whats wrong.
I am hoping that they find something or if they dont can they can replace my computer? I am not spending hours of my own time and gas money going back and forth to Apple for no reason..the Genius bar guys have been no help telling us basically that we are lying and that there is nothing wrong when clearly there is. What can I do? Has anyone had this same noise come from their computer? I really appreciat everyone that decideds to throw some input in. Thank you so much.
Notes:
I have the latest software
Macbook Pro 13'
No physical damage done
Alex CartierMake a recording of the sound so the next time you take it in you can let them hear it. It might be best to do a video of the unit so the sound is combined with pictures/video of the computer so they know the sound is coming from it.
IMHO the guys at the B-bars are just about useless for this type of thing. If it isn't a bad drive, HDD or DVD, and the system seems to run OK (actually even if it doesn't run OK but runs at all) they will say "Everything looks OK". Or if the thing is dead they can help. That help will be "You need a new HDD" "You need a new DVD drive" "You need a new Logic board" and that's about it. -
I installed bootcamp 4.0 4033 so that I can install windows 7 32 bit on my mac. Everything works fine until I try to install the drivers and I get an error message stating the version of windows does not work with the drivers I am trying to install. I have a feeling somehow I am downloading 64 bit drivers when I need 32 bit. I spoke to Apple and they said I can't use 32 bit windows.. but that is not what the support site says (it says I can as long as I use bootcamp 4, not 5). Also, my bootcamp assistant is version 5.. I have no idea if that matters. Help please.. been searching online for hours.
What model/year is your Macbook Pro? What operating system version?
-
MACBOOK PRO SCREEN NOT TURNING ON PLEASE HELP!!
Hello there,
I have macbook pro 2009 mid year laptop intel based. It was working fine. Just yesterday i started it and screen started to flicker a bit and then screen went black.
I have attached it to my external screen its working fine.
Audio, Keyboard, Camera everthing is working fine. Except there is no display on Macbook Screen. I tried SCM reset and PRAM reset as suggested in many disscussions. I dont know now what to do.
Please can anyone suggest how to make it work? It will be of great help.
CheersAlright will do that.. But here in India service of apple products costs alot. Thats why asking people online for help.
Thanks
Please any more suggestion let me know... -
Hello my MacBook Pro is getting very slow, please help me
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 18:29:28
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.7 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.97)
org.virtualbox.kext.VBoxDrv (4.2.10)
org.virtualbox.kext.VBoxUSB (4.2.10)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Problem System Launch Agents:
[System] com.VTech.AgentMonitor.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.rim.BBDaemon.plist 3rd-Party support link
[System] com.VTechLLNService.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
[System] com.citrix.ReceiverHelper.plist 3rd-Party support link
[System] com.citrix.ServiceRecords.plist 3rd-Party support link
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link
[System] com.rim.BBLaunchAgent.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
BlackBerry Desktop Software
iTunes
Syncamatic 23.00.17
OneMediaHub
Dropbox
AdobeResourceSynchronizer
fuspredownloader
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.3 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.7 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.2 - SDK 10.4 3rd-Party support link
Microsoft Lync: Version: 14.0.1 - SDK 10.5 3rd-Party support link
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% RimAlbumArtDaemon
3% WindowServer
1% notifyd
1% syslogd
1% EtreCheck
Top Processes by Memory:
561 MB Microsoft Word
152 MB Microsoft PowerPoint
135 MB Finder
111 MB com.apple.IconServicesAgent
106 MB Safari
Virtual Memory Information:
136 MB Free RAM
1.47 GB Active RAM
1.53 GB Inactive RAM
710 MB Wired RAM
1.09 GB Page-ins
22 MB Page-outsHardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:13:17
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (363.25 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.97)
org.virtualbox.kext.VBoxDrv (4.2.10)
org.virtualbox.kext.VBoxUSB (4.2.10)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Problem System Launch Agents:
[System] com.VTech.AgentMonitor.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.rim.BBDaemon.plist 3rd-Party support link
[System] com.VTechLLNService.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link
[System] com.rim.BBLaunchAgent.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunes
Dropbox
Preview
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.3 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.7 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.2 - SDK 10.4 3rd-Party support link
Microsoft Lync: Version: 14.0.1 - SDK 10.5 3rd-Party support link
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
15% RimAlbumArtDaemon
2% WindowServer
2% syslogd
2% notifyd
1% EtreCheck
Top Processes by Memory:
131 MB Finder
131 MB com.apple.IconServicesAgent
123 MB iTunes
106 MB mds_stores
78 MB Dropbox
Virtual Memory Information:
1.22 GB Free RAM
1.59 GB Active RAM
584 MB Inactive RAM
635 MB Wired RAM
1.45 GB Page-ins
0 B Page-outs -
Vertical colored lines on screen of macbook pro after dropping it! Please Help!
So my macbook pro was on my bed when I fell asleep and I must have pushed it off during the night. Anyway, I opened it this morning and now I have black and colored thing vertical and horizontal stripes on the screen and I don't know what to do! Please give me any help or advice you can, I am really worried about it!
Best case scenario:
The LVDS connector was dislodged and will just need to be re-plugged.
Worst case:
The drive array to the display has become delaminated and the display will have to be replaced.
Since it's a Retina, do you still have Apple Care?
Are there visible signs of damage? Warping? Dings?
"when I fell asleep and I must have pushed it off during the night."
So anything could have happened. If I was your defense counsel I would say, "My client was asleep and has no actual knowledge as to what occurred, Your Honor."
Maybe you are looking for
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