Macbook Pro 15" keeps freezing and needing a restart
I have a Macbook pro 15" running on Snow leopard because i like the operating more. This happens quite frequently and when i restart the computer i get this message. Anyone know why this is happening? Could it be a virus? What should i do?
sorry thi is such a delayed response, it hasnt happened for awhile,
here is the complete panic:
Interval Since Last Panic Report: 488231 sec
Panics Since Last Report: 1
Anonymous UUID: 2A0B2CD8-2D7F-4688-9354-EC08561820BB
Wed Oct 3 22:16:38 2012
panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fa0c000 0x0a5480a2, D0, P1/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5c212358 : 0x21b837 (0x5dd7fc 0x5c21238c 0x223ce1 0x0)
0x5c2123a8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c212448 : 0xaef608 (0x8ff8c04 0x9699004 0x100 0x0)
0x5c212498 : 0xae6601 (0x9699004 0x100 0x5c2124c8 0x9c4778)
0x5c2124c8 : 0x16c89a6 (0x9699004 0x100 0x438004ee 0x0)
0x5c212608 : 0xb0e2b5 (0x9699004 0x9698004 0x0 0x0)
0x5c212648 : 0x9dde7c (0x9699004 0x9698004 0x0 0x0)
0x5c2126e8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c212898 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5c2128c8)
0x5c212968 : 0xc9feae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x5c2129d8 : 0xcaf734 (0xd8e4600 0xc3aa800 0x5c212a48 0x0)
0x5c2129f8 : 0xcd4322 (0xc3aa800 0xb 0x5c212a18 0x19b0)
0x5c212a28 : 0xcd4b3d (0x973f000 0x0 0x5c212a4c 0x0)
0x5c212a58 : 0xcb4d79 (0x973f000 0x9afe4080 0x0 0x0)
0x5c212aa8 : 0xc76d0c (0x46458000 0x0 0x0 0x3)
0x5c212b18 : 0xc76482 (0x46458000 0x0 0x2 0x3)
0x5c212b48 : 0xc75862 (0x46458000 0x0 0x18 0x504e08)
0x5c212b78 : 0xc7ace4 (0x46458000 0x1 0x18 0xc7d371)
0x5c212bb8 : 0x56deb8 (0x46458000 0x1 0x18 0x5c212be0)
0x5c212c38 : 0x56e272 (0xcf8490 0x46458000 0xdf3dc80 0x2)
0x5c212c88 : 0x56eb59 (0x46458000 0xa 0x5c212cd0 0x0)
0x5c212da8 : 0x286638 (0x46458000 0xa 0xdf3dc80 0x2)
0x5c213e58 : 0x21dbe5 (0xdf3dc58 0xaa505a0 0x1fda28 0x186a3)
0x5c213e98 : 0x210a86 (0xdf3dc00 0x0 0x95bf7e0 0xa92ee30)
0x5c213ef8 : 0x216f84 (0xdf3dc00 0x0 0x0 0x0)
0x5c213f78 : 0x295c57 (0x8f522e8 0x0 0x0 0x0)
0x5c213fc8 : 0x2a256d (0x8f522e4 0x1 0x10 0x8c59064)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 295771613951644
unloaded kexts:
com.apple.driver.AppleUSBTCKeyEventDriver 201.6 (addr 0x54b75000, size 0x8192) - last unloaded 287849997726619
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 287738732935339
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.GeForce 6.4.0
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
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Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:10:57
Disk Information:
APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,25 GB (469,23 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
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Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.sophos.kext.sav (9.0.53 - SDK 10.7) Support
[kext loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
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[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
None
Internet Plug-ins:
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 55 Check version
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
Default Browser: Version: 537 - SDK 10.9
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
10% SophosWebIntelligence
8% InterCheck
7% Google Chrome
4% coreaudiod
3% WindowServer
Top Processes by Memory:
143 MB InterCheck
139 MB SophosScanD
115 MB Google Chrome
106 MB SophosAntiVirus
78 MB mds_stores
Virtual Memory Information:
832 MB Free RAM
1.73 GB Active RAM
966 MB Inactive RAM
527 MB Wired RAM
443 MB Page-ins
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My new macbook pro keep freezing from time to time......Even though I have updated the OS to 10.6.7, the problem still exists....
Anyone can help?
VIf the "funny noise" was a clicking or clattering it is probably a failed or failing hard drive. No, I don't think it had anything to do with the update. I'm assuming the "funny noise" was not the sound of the CD/DVD drive waking up you hear each time your reboot. Does it still make the "funny noise?"
If it is now working, I can't tell from your post, you probably should make an appointment at an Apple Store to have it checked since it is new.
It is generally a good idea to empty the trash and repair permissions (using Disk Utility) before and after any update. You should have a copy of Onyx on your HD. The developer is very active so keep up with the updates. it is free. It's a good idea to follow the instructions.
If I could only have one heavy duty repair solution, it would be DiskWarrior which is available at most Apple Stores. The developer has been around since System 8 or System 9 days. DiskWarrior is $99.95 and considering it will repair problems that other utilities can't touch, it is a steal. I run DiskWarrior about once a month.
Finally, I would get AppleJack which only runs in Single User Mode. That means holding down the <Command> and <S> keys at startup. AppleJack makes it possible to run Disk Repair without having to boot from an external drive or using the install disks. Follow the instructions. AppleJack is free. A plus is you will get to see what is going on "under the hood" because Single User Mode is mostly just the Unix part of Mac OS. You will get to see what all computers looked like just a few decades ago.
Good luck -
Macbook Pro 2013 keeps freezing
I recently purchased a Macbook Pro 13" with Retina display, a late 2013 Model. I have had it for about 3 months now.
Here are my specs:
2.6 GHz Intel Core Processor
8 GB 1600 MHz DDR3 Memory
Intel Iris Graphics card
Running OSX Mavericks 10.9.4
About a week ago I began having this problem where my whole Mac will completely freeze when I'm trying to exit out of a tab in the Google Chrome web browser, or when the blog website I frequently visit is trying to load posts. I am able to move my cursor but I cannot force quit or use any applications, and my wifi cuts out as well. I am simply left with the spinning wheel, and it won't go away even if I wait for more than a few minutes. In order to continue to do anything I have to restart my computer manually and I'm afraid it will fry my hard drive if I have to keep doing this constantly just to run simple applications. I don't have very many applications running at once. I only have Google Chrome and Skype running constantly.
I do use my computer for more than 8 hours at a time and sometimes i leave it in sleep mode rather than turn it off. I have a plastic case on the mac and the weather has been especially hot so I am wondering if the issue is due to overheating, but I'm no expert so I am unsure.
How can I fix this? I've never damaged the device so I'm confused as to why it's having these issues. This is the first Mac I've owned, so I am unfamiliar with how to go into the system and check things, so please keep explanations simple, if you can.
Thank you in advance!KaiserJDV wrote:
Have been looking forward of owning a Macbook Pro since our family is a Windows user but if this persists, I might throw it away.
Take it back and and exchange it for one that works. 14 day return policy. -
My Mid 2010 MacBook Pro wifi keeps disconnecting, and doesn't turn back on. Help.
*Mountain Lion 10.8.2*
Here's what's happening:
I'll be browsing the internet probably surfing reddit (because what else do college kids do right?) and I'll click one of the links I'm interested in:
The page won't load at all, as if I have NO internet connection.
Click the wifi icon in the status bar. Before several networks (not just my current network) would show up. Now ONLY the network I'm currently connected to shows up.
Turn off the wifi to try to "refresh" it.
Turn Wifi back on. Now it will say "Searching for network" and show that I'm connected to a network, but the bars never fill the status bar icon. If I go to System Preferences > Network and try to turn on the wifi there it lets me click the button, but nothing happens.
Get frustrated that the wifi WILL NOT TURN BACK ON and restart computer
Start browsing the internet again or doing whatever college students do on the internet until it disconnects again.
See 1
What I've done to try to aleviate this:
Made a genius bar apointment. I'm out of warrenty, but he did confirm for me that my wifi card is working as expected, and it's not a hardware issue, but more than probable a software issue. He did some cool trick where he went to Library>Preferences>System Configurations and deleted the entire contents (I think this is where the network information is stored according to some of the plists I looked through) then restarted the machine and everything seemed to work ok for a while, but the problem came back. I actually still do this sometimes when it happens but results seem to be the same every time (Plus I have to re enter network information when I do this).
Genius bar guy suggested that I try reinstalling Mountain Lion. Didn't want to get rid of my data, so I just did an install over my current build. This took some time, but it seemed to work for a while, but alas the problem came back.
Genius bar guy suggested (as a last resort) a fresh install. So That's what I did. I backed up my computer (Really I just coppied my documents folder and music folder to an external. I did not use a time machine back up because "ain't nobody got time for dat") and I then formatted my hard drive (Which is an SSD if that may have anything to do with anything), and installed mountain lion again. For a while things seemed good, but the problem came back.
For clarification:
It has happened on multiple networks, not just the same network.
On top of that, every time it happens I have other devices connected to the same network and they work fine.
It has not always happened, this recently started about 2 weeks ago.
I have not recently installed any software that could have possibley done this (I use mostly MAS store stuff with the exception of Bartender, TotalFinder, and xQuarts, but all 3 of those had long been installed before I had to format my machine)
I can't really force the problem, but it seems to happen sometimes after the machine falls asleep, but I know for a fact it's also happened mid use (as described above)
Can anyone give me any kind of clue as to what is happening, why, and how I can fix it?Years of fine internet use via WIFI then randomly it starts dropping then one day (weeks later) it is no longer accessible at all and even saying "No hardware installed" when I click on WIFI icon at the top right on screen. Here is how I finally fixed it!:
For six months I wallowed in this problem and had to connect my macbook pro to the internet via ethernet cable which as you can image was very restrictive :/
I have had numerous laptop technicans befuddled by this WIFI problem and most concluding with how my WIFI card must be broken and that I will need to buy a new one. The last suggestion I had on the matter was to buy a USB wifi dongle.
So I ended up buying this one, http://www.asus.com/nz/Networking/USBN10_NANO/Unfortunately my macbook pro didn't want to read the install disc and it didn't autorun so it didn't work. After reading more forums I saw that you could download the program from the net and sure enough it worked.. BUT STRANGER when I took the USB dongle out the WIFI was still working!! The program appears to have reminded my four year old macbook pro that it is indeed WIFI capable.
So to find this miraculous program its located herehttp://www.asus.com/nz/Networking/USBN10_NANO/HelpDesk_Download/
Same link as above just under SUPPORT>Driver&Tools
You then click on a file when its downloaded and a file called MAC will appear, then click on install. Within 5 minutes you should have your WIFI back. My macbook pro crashed again today but without having to get the shortest ethernet cable you've ever seen out again - I was able to install the program again and WIFI was up and running once more. Moral of the story - didn't need to spend any money to fix this and not even using the USB dongle.
So happy!! Hope it works for you too!
This also worked on a MacBook that lost its WIFI when a user accounts password was changed and the keychain password wasn't known to them - another random way to lose WIFI apparently
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