Macbook Pro 15" Retina - Display issues

I've included a youtube video, but the display every once and a while goes crazy.  Any fixes?
http://www.youtube.com/watch?v=EodKpx19rdw

The warranty entitles you to complimentary phone support for the first 90 days of ownership. If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to  exchange or return it for a refund. In other countries, the return policy may be different.

Similar Messages

  • Macbook Pro w/ Retina Display Issues with Wifi with Bluetooth.

    I have a Macbook Pro with Retina Display, 2.3 Ghz model.  I've noticed that while on wifi, when I use a bluetooth mouse or even turn on bluetooth on my computer, the wifi performance severely decreases for a short period of time.  While using a bluetooth mouse the wifi intermittently fails and I need to shut off wifi and turn it back on to correct the issue.
    Using the ping utility on terminal I have confirmed this in that when bluetooth is turned on, a large number of packets are lost for about ten seconds.
    Has anyone else been experiencing this problem and is this an issue I can correct myself or should I contact Apple?
    Thanks

    I have the same issue with my macbook pro with retina display. I have 2 macbook pros. I never would of thought that a bluetooth signal was interfering with both of them. I had a gateway wireless router that only had 2.4 Ghz 802.11 b/g, which is the same frequency of bluetooth. I know that bluetooth bounces from channel to channel, whereas wifi sticks to one constant channel (normally). I have reinstalled my mac twice, thinking that somehow my drivers were corrupted. This was false becuase everytime I reinstalled it did the same thing, Act fine for 5-10 minutes and randomly the internet connection would freeze up all together for 10-20 seconds. I have also tried contacting apple multiple times and they tried to do a smc and pram reset. They also tried to get rid of my chaches in my computer. It all seemed to be fine, and then when I got off the phone it would act us once more.
         I have read numerous articles to try and fix the situation; one of them was to try change the location of the network and change the MTU size. No help. I called At&T (my internet provider) and got a new router and that did work for a while. But eventually acted up again. The router was still 2.4 GHz 802.11 b/g. I read this article and found out that my Magic Mouse might be causing the issue. Turns out to be true. Everytime I would browser the internet or browse the itunes store and it would freeze, i would immediatly turn the bluetooth off and what do you know, it works!!! This is a huge dissapointment in apple however. It seems to be only a macbook pro w/ retina display issue. My other macbook pro only acts up when i'm using my newer one (something is wrong with the bluetooth and wifi in the retina for the 2.4 ghz frequencies.
         I just got a Airport express, and have not experienced this issue what so ever. This is due to the fact that it is a dual band wireless router. It supports 2.4Ghz and 5 Ghz both at 802.11 a/b/g/n which is a major improvement compared to what I had. I use the 5Ghz frequency and have no issues still.
         This is still an issue however because if I want to go out and use anothers persons wifi, I can't control their frequency. So I will still have this issue.

  • Configure New TM on a New Macbook pro with retina display Issue

    I have bought a new New Macbook pro with retina display laptop (Lion moutain OS)and a new TM (2TB).
    I have an internet router with wireless connect.
    I plugged TM to the router with an ethernet cable.
    Connect my TM to my macbook with an ethernet cable.(at this point I still cannot see TM on my Mac)
    then I choose Time capsule from WiFi as shown below:
    Then the airport utility (version 6.1) opened and start configuring TM but it gives an expected error when it is starting to join the TM!!!!
    I have reset the TM several time but with no hope.
    PS: I can configure the same TM on a normal laptop with windows 7 installed and Airport utility 5.6
    I am struggling on this issue for weeks and I cannot yous TM on my macbook pro.
    Help please.

    Time Capsule .. TC is the hardware box you bought.. Time Machine is the software you use in the Mac computer.. so what you generally refer to as TM is really TC.. !!
    I can configure the same TM on a normal laptop with windows 7 installed and Airport utility 5.6
    That is great.. you do not need to setup the Time Capsule at all then. It is already setup.. forget using 6.1 utility.. it is useless toy version.
    Just use it.. open Time Machine and see if you can connect to the TC drive to do backup.. and to the wireless.
    From your statements..
    Connect my TM to my macbook with an ethernet cable.(at this point I still cannot see TM on my Mac)
    You are trying to connect with both wireless and ethernet at once.. This can mess things up. choose wireless or ethernet.. not both.
    If you keep running into issues.. reset the TC.. I know yet again.
    Set it up using SMB names.. for both the TC itself and wireless.
    Then lock the wireless channel for 2.4ghz.. use channel 1, 6, or 11 (13 in europe) and see how it goes.

  • I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

    I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
    ******A true apple fan********

    Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
    Bebers5

  • Flash SDK and MacBook Pro with Retina display major issues

    Hello,
    Apple has recently released Macbook Pro's with Retina displays.
    I have tested my Flash application on the new laptop, and this is what I observe:
    My Flex SDK Flash application looks blurry and strange when I try to check it out from any Macbook Pro with Retina display, while looking sharp and OK from all other machines.
    On this screenshot you can sort of see the issue:
    http://i.imgur.com/UXHd4.png
    (Expand the image to the actual size, and compare the Flex SDK components with browser labels. Browser labels look crisp, Flex SDK components look a little bit blurry.)
    Please fix this issue.
    Andrey

    Sure. LR 4.3 even specifically adds Retina support...
    Mylenium

  • MacBook Pro with retina display having a ghosting issues

    Hi folks,
    Just bought the all new MacBook Pro with Retina display and using it for some few weeks experienced ghosting issues.. Almost have of my retina display screen is having the ghosting issues.. Whats really wrong??

    You aren't the only one... See this nearly 500 page thread... https://discussions.apple.com/thread/4034848?start=0&tstart=0.
    Clinton

  • Powernap Issues the Macbook Pro with Retina Display

    I am running Mountain Lion 10.8.1 on a Macbook Pro with Retina Display.  I have noticed that every time I wake up the MBPR from sleep, I have lost the blue indicator lights that illuminate on the  dock when an app has been set to run by clicking its icon on the dock. Furthermore, every time this happens I have noticed that I lose the system sound for putting items in the trash and the system sound for emptying the trash.  If I reboot the MBPR, these problems disappear, i.e running an app from the dock illuminates a blue light beneath it on the dock and I have system trash sounds. However, the moment I put the MBPR to sleep the next time I wake it up both of these problems are back.
    I finally traced this issue to enabling PowerNap on my MBPR.  Anytime PowerNap is enabled I have these two problems occur when waking my MBPR from sleep.  If I disable PowerNap in System Preferences, then I no lnoger lose the blue indicator lights for running apps in the dock and I no longer lose the system trash sounds upon waking the MBPR from sleep. 
    I believe Apple has a bug in the PowerNap funciton that may be specific to the MBPR.  I would appreciate hearing form other MBPR owners if they have observed the same problems upon waking their MBPR from sleep with PowerNap enabled.
    Tom

    Thanks for responding.  Interestingly enough the only sound effects that I have lost with PowerNap enabled have been those involving the trash, and I also am using PowerNap enabled only while plugged into AC power and not on battery .  Other sound effects play promptly.  I have not found PowerNap to be of much use in any case and since disabling it has resolved the issue for me, I'll just leave it disabled until there are further updates to ML and see if they address the issue for me.
    Tom

  • Macbook Pro w/ Retina Display, screen issue since most recent update.

    I had the software update downloaded on my Macbook Pro with Retina display for awhile, and finally got around to installing it. Once I installed it my screen had a little twitch where my screen would look normal but the top of the screen the finder bar, with the wifi icon, battery icon, spotlight icon would also appear on the bottom of the screen yet everything above it appeared normal. I reinstalled os x lion and it was fixed but their are now little black horizontal lines all across my screen, the resolution is fine enough to use but I'm wondering why these lines appear. The lines sometimes go away, also sometimes when I open my laptop my screen has a ultraviolet greenish, purple tint to it that goes away after awhile of sitting. I've determined that my screen is an LG screen and I know they have issues. I was wondering if anyone had the same issues to this and possibly a fix? The laptop was purchased July/2012.

    Hello, did you solve your problem? I have now something like you with my Macbook Pro Retina :-/

  • MacBook Pro with Retina Display Rosetta Stone Issues

    I just tried to install Rosetta Stone on my 15" MacBook Pro with Retina display.  It turns out that Rosetta Stone does not work with even the poorest display quality on a Retina Display.  It needs a 1024x768 display max.  Any suggestions?

    You aren't the only one... See this nearly 500 page thread... https://discussions.apple.com/thread/4034848?start=0&tstart=0.
    Clinton

  • Does the MacBook Pro with Retina Display the same ghosting issue as the 15 inch?

    I was thinking of buying a Refurbished MacBook Pro with Retina Display and heard that the 15 inch retinas have a ghosting problem. Does the 13 inch have this problem?

    No

  • I just brought Macbook pro(without retina display) on 15 june 2013 and since then put it on 6-7 hours of charging but still my macbook pro is not 100% charged. but why? (green light is displayed on the adapter pin)

    i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.

    Hello Shailendras33,
    Congratulations on your new MacBook Pro!  Thank you for providing all the information about what is going on with the charging issue. 
    Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
    When you first connect your power adapter to your MacBook Pro, an indicator light on the
    MagSafe connector starts to glow.  An amber light indicates the battery is charging.  A green light indicates that the battery is fully charged.
    You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
    MacBook Pro User Guide
    http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
    It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting.  I recommend resetting your System Management Controller when something like this is occurring:
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • On my MacBook Pro with Retina Display, Why does the "USB Devices Disabled Unplug the device using too much power to re-enable USB devices" keep coming up after I unplugged the usb device?

    On my MacBook Pro with Retina Display 15", that I purchased a few weeks ago, started coming up with the following message on my desktop:
    "USB Devices Disabled Unplug the device using too much power to re-enable USB devices".
    I unplugged the device and the message still keeps coming up.
    This is what I have done so far to troubleshoot:
    I shut down the laptop. When booting up I pressed the command+option+p+r at the same time. It comes up with a menu to reinstall OSX, Get help online, Run Disk Utility, etc. I choose the disk utility and repair the disk and then restarted.
    The message keeps popping up and I can't seem to get rid of it. Why does the message keep popping up even though I don't have any devices hooked up to the laptop at all? Any help to reenable my usb ports and get rid of the messaage would be helpful.

    I talked to Apple Support and we at least stopped the bleeding, a little bit. These are the troubleshooting steps I did before I contacted Apple Support:
    1. Reinstalled OSX
    2. Restore the last known good Time Machine Backup.
    This did not fix my issue, so I called Apple Support and they told me this:
    1. Turn Power off.
    2. Wait 15 seconds.
    3. Plug in Magsafe adapter.
    4. Wait 15 seconds.
    5. Hold down the Shift+Option+Power Button for 20-30 seconds.
    6. Turn Power back on.
    Ok, this stopped the bleeding a little, but as soon as I plugged in a Apple USB Superdrive
    and a Apple Mini Displayport to VGA Adapter. This "USB Devices Disabled" pop-up pops up like every 30 minutes now. At least, it is not constantly popping up after I close it, so I guess it will do for the temporary. Going to contact Apple support, later, though to see what else can be done.

  • Windows XP on macbook pro with retina display?

    I am going to be helping a client with putting Windows XP on a brand new Macbook Pro with retina display later this week.
    This client has two programs that are XP-specific, and MUST be run by booting XP fully and not virtually with Parallels or other options.
    So we are going to be using bootcamp.
    We have the XP install disc, and an external USB CD/DVD drive from Apple.
    I've found postings online about people installing more recent flavors of Windows (Vista, 7, etc) on these machines
    but I haven't found anything about Windows XP on the MBPro with retina display.
    Anyone have any tips to share?
    This should still be possible and not a big problem, right?
    Yes, I know the resolution will likely be the biggest issue, but it should still install and run, yes?
    Thank you for any helpful info anyone can provide.

    First off there are no programs that are XP specific and no programs, that I know of or ever heard of, that can not run in XP in a virtual machine.
    Most all programs that will run on XP will run on Win 7, unless they are older programs. Those older program that will run on XP and not on Vista or 7 will also run on Win 2000 or 98SE. So as stated before I don't know of any programs that will only run on XP and no other operating system.
    A Virtual Machine is Just That, IE a set of Virtual hardware. The Operating system has No Idea it is running in a Virtual Machine on top of a Host operating system. They are completely separate except for the VM using some of the physical hadware in the host computer. Like the USB ports, the network interfaces and the CD/DVD drive. And the VM software is made to allow those devices to look like they are part of a Physical computer the VM OS is running on.
    So I have not idea what these programs could be that would not run on/in a Virtual Machine with XP Installed.
    Please let me know for future reference.
    So your options are.
    1) Install a Virtual Machine software program. VMware Fusion, Parallels or Virtualbox. Then install Win XP into a Virtual Machine.
    2) Buy and older Windows computer that will run XP natively. It doesn't need to be that old, 3-4 years old will do as most all major PC manufacturers have XP drivers for their 3-4 year old computers and most if not all hardware manufacturers, Vid cards, Ethernet & WiFi cards, still list drivers for XP.

  • Is a MacBook Pro w/ Retina display worth the price?

    Apple community-
        Looking at purchasing portability for school- going to work on an MFA in graphics/web/new media, and need some assistance.  I've an iMac from 2007, seems to run flawlessly, but looking at options for taking school with me while at work- I'm currently travelling five different states in my current position.  The new MacBook Pro with Retina display looks stunning, albeit expensive, but has many features that worry me.
        For instance, everything is completely bolted/soldered/non-upgradeable, so any desire of modification needs to be purchased pre-production, right?  Also, the big issue with their PCIe "Flash based" storage... exactly what is this, and why is it so freaking expensive?  I've read different reports on Apple using various manufacturers, so not every MacBook as the same storage model, no third party attempts at upgrades, etc..  If I'd like to install numerous, monstrous programs, such as the entire Adobe Creative Suites, 3D Max, Maya, Final Cut, and so forth, I'll need a high capacity memory drive, as I assume most, if not all of these, need a root drive to install, and not simply an external hard drive.  I still make CDs/DVDs, so a SuperDrive is another $80.
        Chatting with an Apple representative, she stated that there is "only one model that will run my software at peak performance," which was the 15-inch model, starting at $2k; also, my software needed a "dedicated graphics card,"  I'm not too certain that it needs all that, and a high-end PC laptop could certainly run all of my demands- but let's face it, this is an Apple discussions community, and I'm plain simply accustomed to working on an Apple computer.  Plus, I don't really care for Windows 8.
        Should I possibly aim to purchase an older model used, something without Retina, but with more storage?  Is Retina that big of a deal for a laptop?  I also considered the possibility of just toting a Mac Mini with a 13-inch Cintiq tablet; though it does need a constant power supply, it's still quite portable.
        Thoughts?  Am I just overthinking this?  I've been expecting a MacBook to be expensive, but this could be pushing it a bit.
    Cheers!

    guiparent,
    whether it’s worth the price or not is an entirely subjective opinion. My own choice was to buy a used non-Retina 13-inch Mid 2010 MacBook Pro, and replace its hard drive with a SSD; but since I don’t use graphic-intensive apps such as the Adobe Creative Suite, my own choice would most likely not be best for you. Given your graphic design background, if you find the non-Retina displays sufficient for your needs, I’d recommend that you consider a used 15-inch Mid 2012 MacBook Pro. That model has memory sockets, so you can replace/upgrade the RAM if needed; its internal disk can be replaced by/upgraded with any 2.5-inch 9.5-mm-high SATA hard disk or SSD; and it has a built-in SuperDrive.

  • HT1338 When trying to update getting (error surle error domain error-1100). It started yesterday, any help would be great. I have Mountain Lion 10.8.1 on a new macbook pro with retina display.

    When trying to update getting (error surle error domain error-1100). It started yesterday, any help would be great. I have Mountain Lion 10.8.1 on a new macbook pro with retina display.

    There are many people suffering from this problem right now (including me). It appears to be a server issue. Just wait and try checking for updates again tomorrow.
    Some things I have heard indicate that this may be a regional problem, though what parts of the world are affected I don't know yet. A few people have been helped by deleting the following preference file (paste the path into the Go -> Go to Folder window in the Finder to locate it), though most have not:
    ~/Library/Preferences/com.apple.SoftwareUpdate.plist
    Note that if you are trying to download iTunes 10.7, that can be found here:
    http://support.apple.com/kb/DL1576
    Also, note that there is no reason to be anxious to get it, as the only thing added in iTunes 10.7 is compatibility with iOS 6, which will not be available until the 19th, and the new iPhone, which will not be available until later as well. The new iTunes that was announced is iTunes 11, which is also not yet available.

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