MacBook Pro 15" Retina display was broken inside

My daughter has a MBP15" with retina display and she found retina display broken on the left bottom area inside without any damage of outside screen surface.
It looks like several burnts inside.
And she went to Apple store, but store employee told her that it was caused by my daughter's fault like inserted a kind of hard material and closed the display. So they asked almost > $700 to replace it.
So I am wondering how come a hard material made internal damage only without any minor scratch or crack outside???
Does anybody have any idea about this?

it could have been done by putting pressure on the top of the mac with it closed and no scratches or cracks would necessarily show up. I would ask your daughter again what happened. This isn't a manfacturer defect and is not covered under warranty.

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2013 MacBook Pro 15 retina display with broken screen

My girlfriend broke my screen on my 15 inch Macbook pro 2013. will the warranty cover the replacement of the screeN. How much will it cost to replace screen

No, the Apple warranty for Macs does not cover accidental damage.

Keep Macbook Pro w/Retina Display?

So I recently went out and purchased (not even a week ago) a Mid Tier, Mid 2014
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so I took the leap and had it repaired.A few days later it turns out they repaired a the logic board,
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Or just keep the new one and sell the other one since problems could always arrive after
the 90 warranty period?

I would keep the Retina display model and sell the older one.

How would I track my stolen macbook pro with retina display 15 inches?

I have left my bag inside taxi with my MacBook Pro with Retina Display 15 inches inside and therefore how will I track my Mac back. I also have serial number, part number, and model number of my MacBook Pro with me and I have on iCloud on my MacBook Pro.

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Extract data off a broken MacBook Pro 15" Retina Display Mid 2012?

Hi,,,
I had a problem with my MacBook Pro 15" Retina Display Mid 2012 - display and something ending with logic being broken = black screen. Since is was over £1000 to fix it, i decided to buy a new Macbook pro with Retina Display 16gb ram, 512gb.
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Remove the SSD from the old MBP and put it in an external USB enclosure. Connect to your new MBP and transfer your files. You can find a good enclosure at OWC.

I am thinking of getting my first Macbook pro for uni and was just wondering which one would be the best? The macbook pro or macbook pro with retina display? or even wait for the new release in 2013 ?

I am thinking of getting my first Macbook pro for uni and was just wondering which one would be the best? The macbook pro or macbook pro with retina display? or even wait for the new release in 2013 ?

If your budget is unlimited, look at both the retina and non-retina and make a decision based on your preferences. If funds are tight, explore the options in the refurbished section. Unless you are dealing with courses that demand specific performance parameters, any one of these options will suffice.
Ciao.

This will be my first time buying a laptop and I was thinking about the macbook pro with retina display but the price is a little to high I was wondering for any suggestions? Like other ways to get it cheaper?

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Actually you could get student discount from apple and a 10% dicksmith with limited time and I think jb hi fi gives even better discount. But lets see what other people think?

MacBook Pro with Retina display to imac

Hi
Can i connect a MacBook Pro with Retina display to a mid 2010 imac 27" ? in ANY way? to use as a second screen... HDMI to mini display.. ive a feeling i know the answer but its worth asking.....
thanks!

Ha, "their" my teenagers would certainly point that out.
"true to say the imac isn't the most upgrade friendly"
Well it's just taking that front glass and the LCD off. The earlier ones had the hidden latches and the special tool to release it. "Took quite a technique to remove it. I just did one where someone had just broken the latch and glued it back.
"i just replaced the dvd drive, i could never go back to mechanical."
That's for sure. As soon as I put my first SSD in this early 2011 MBP 13" I realized that there was a reason why all the Airs could get buy with just 2 or 4 GB RAM.
"currently budget isn't an issue"
That must be nice.
"this is testament to apple - there is no way a pc would have held up this well,"
Yes, I'm still using a 20" and 2 22" ADC Apple Cinema Monitors on my workbench w/ a 2002 Power Mac MDD G4, a 2011 Mini i5 and a 2006 iMac. There's a working SE and IIfx in the closet.
" initial pain of purchase"
Yup that IIfx originally cost $9,900 in 1990. I got it for half price!
There's a 27" iMac for sale here in the NW. I'm looking at it to replace the Core 2 Duo.
"imac is still a great machine with a georgeous screen"
Yup until last year I administered 88 PCs at a charter school. I found looking at those displays and jittery windows all day long really irritating. Of course I'd try to "2 finger scroll" and use "Gestures" to move to a new desktop until I remembered "Oh right, PC, crap."
Good luck and thanks for the checkmark.

My MacBook Pro with retina display got extremely hot while closed an in a carrying case

I have a new Macbook Pro with Retina display. I left my house at approxomately 6 p.m and I took my macbook pro with me. I put it in a protective Incase sleeve which I put in my messenger bag. When I got to my final destination about 1 hour and 40 mintutes later when I went to retrieve my macbok the entire messenger bag was hot. When I went to get the macbook out of the sleeve the actual computer was so hot I could barely touch it. I could even smell the computer (you know that new comptuter smell) standing a few feet away from it in a cafe that his good ventilation. When I left my house the battery was at 100% charge. When I discovered the computer in this state I had to hold down the power button to get it to start. When i logged in the battery was at 47%. I discovered that I left iphoto, chrome and microsoft word open. Should I be concerned? The machine was so hot that I can not imagine that if this turns into a reoccuring issue that it won't damage the computer. I wonder what would of happened had I not discovered it.

When it gets to a certain temperatue it would have gone into thermal shutdown, from your scenario it looks like your machine failed to enter sleep mode or power nap due to some applications that was holding it up.
as this machine was inside a sleeve and still running the machine couldn't dissipate the heat and ramped up the fans to attempt to cool itself hence the battery drain.

Macbook pro with retina display power adapter popped / exploded!

I was just charging my macbook pro with retina display when a loud "pop" noise came from the power adapter and the red light on the magsafe2 connector went out. I unplugged it all immediately, but there was a burnt kind of smell and bit of black 'sooty' type material around one of the edges of the adapter!
Thankfully the rMBP appears fine.
I actually just got a replacement rMBP as the other one had a small scratch on the body. So both the charger and the rMBP that was atached at the time of the pop, will be returned in a few days anyway. Still I am a little alarmed by it all. The charger was plugged into a 6-way extension adapter with surge protection, so I don't think it was a power surge. And anyway my tv (also plugged into the socket adapter) was on at the time and there was no problem there. Can I assume it was just a fault in the adapter? I will tell them about it of course when I call up tomorrow to arrange the return. I just hope the same isn't going to happen with the new rMBP and charger!
Has anyone else suffered a similar "pop" and broken adapter?

Apple's warranty IS international. You have a one-year warranty when you buy the machine and you can extend that - and your phone support - to three years by purchasing the AppleCare Protection Plan, which is international as well.
Good luck with your new computer!
Clinton

How do I get the most out of my Macbook pro with retina display?

Hi,
I am new to apple had an Iphone and loved it and was drawn in by the advertisment for the new macbook pro with retina display and decided to get myself one. I have pretty much taught myself everything so far and I think I have a basic enough knowledge now of working my way round my mac and was wondering if anyone has any suggestions on how I can look to develop as I feel I have got all the gear but no idea!\
Any suggestions are greatly appreciated,
Cheers

http://www.apple.com/support/mac101/

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

How to Install Windows 8.1 on MacBook Pro with Retina Display Using Boot Camp?

Hello,
I own a MacBook Pro with Retina Display and was wondering how do I install Windows 8.1 without an optical disc drive? I have bought the full version of Windows 8.1 and would like to partition it on my MacBook Pro. Could someone please help me out by posting step-by-step procedure or a video on how to do it? It is my first time partitioning the Windows operating system and would like to clarify with the community on this before I install it.
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Windows 8.1 is not yet supported by Boot Camp. The best way currently to install Windows 8.1 is to use a virtual machine like Parallels, Fusion, or VirtualBox. Installation instructions are on the Parallels, Fusion, and VirtualBox site.

I just brought Macbook pro(without retina display) on 15 june 2013 and since then put it on 6-7 hours of charging but still my macbook pro is not 100% charged. but why? (green light is displayed on the adapter pin)

i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.

Hello Shailendras33,
Congratulations on your new MacBook Pro! Thank you for providing all the information about what is going on with the charging issue.
Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
When you first connect your power adapter to your MacBook Pro, an indicator light on the
MagSafe connector starts to glow. An amber light indicates the battery is charging. A green light indicates that the battery is fully charged.
You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
MacBook Pro User Guide
http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting. I recommend resetting your System Management Controller when something like this is occurring:
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

I have a macbook pro 15" Retina Display with 2.6 ghz and 8gb of ram yet when i try to download a HD movie from itunes it says my computer doesn't support HD?

i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?

That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide."

MacBook Pro 15" Retina display was broken inside

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