Macbook Pro 15" will only boot up in Safe Mode - Please help!
My Macbook Pro will not boot up normally. It goes past the screen with the apple and the wheel and then just stays white. Also on the screen there are little rectangular blocks going across diagonally. In Safe Mode, it boots up but with little square blocks going across the screen. Can anyone help please?
Firstly, see this article: Mac OS X- What is Safe Boot, Safe Mode? and this one: Gray screen appears during startup.
Secondly, try the following:
Delete caches to resolve some startup problems:
Boot into single-user mode. After startup is completed you will be in command line mode and should see a prompt with a cursor positioned after it. At the prompt enter the following then press RETURN after each commandline:
/sbin/fsck -fy
If you receive a message that says "***** FILE SYSTEM WAS MODIFIED *****" then re-run the command until you receive a message that says "** The volume (name_of_volume) appears to be OK." If you re-run the command more than seven times and do not get the OK message, then the drive cannot be repaired this way.
If you were successful then enter:
/sbin/mount -uw /
rm -rf /System/Library/Caches/*
rm -rf /Library/Caches/*
reboot
I suggest you print out the above to be sure you do not make any errors when entering the commands. When in single-user mode you have 'root' access, so it's important that you not make any mistakes.
Lastly, reinstall Snow Leopard if the above doesn't help. This will not erase the drive.
Similar Messages
-
PB will only start in target disc mode, please help
On normal start up, I get the "You need to restart your computer......" message with start symbol behind the writing. every time I try to restart the same thing happens. I've tried all the keys on start up tricks and the only ones that work are option/startup where I can choose Hard Drive, OS Disc, or Hardware tools. If I choose Hard Drive, it goes back to the kernal panic screen with "you need to .....". If I choose OS Disc, it goes to a light gray screen with the apple symbol in the middle and just stays there (also does this if I try to startup holding C with startup disc). If I choose Hardware Tools, it lets me test the hard drive and everything checks out fine but when I restart back to the "You need to restart.....". It will also startup in target disc mode hooked up to my iMac. All of my apps and files were there so I transfered everything, whew! I can then insert the startup disc into the PB and it comes up on my iMac in target disc mode. I then try to open and reinstall OS 10.4 but it tells me I have to restart to start the process and I can't do this in target disc mode. I just ant to be able to erase everything on my PB and reinstall OS 10.4 with the PB start discs. Is this possible? thanks....
J.R.Seems to me you have made all the right conclusions yourself: your HDD checks out fine, you were able to retrieve all your other files in Target mode, so it must be some corrupt OS files.
You just need to startup from your 10.4 install CD#1. To do this, just put the cd ready in its slot, push the power button while pushing the C key at the same time, and gently push in the CD whenever the system is ready (hold the C key while doing this and for as long as needed to hear the PB starting up from CD). If this works, you'll be duly prompted for the rest of the install process.
Before restoring your backup, it may be a good idea to restart in target mode and recheck the hard drive in Disc Utility or preferably Techtool (run a surface analysis to make sure the disc has no bad blocks). If you find any bad blocks, discard the harddisc: it will have caused your OS to be corrupt, and is not to be trusted anymore.
Good luck! -
Can only start up in Safe Mode, please help!
Hi friends, I need your help!
I woke up this morning and my iMac G5 (w/ Leopard) was frozen. I restarted it manually, but it would freeze on a blue screen without loading the OS. It can start up fine in safe mode, but that's it! I've tried repairing permissions and zapping the PRAM - any other ideas?
What can I do in Safe Mode that might fix my comp? I haven't recently installed any applications, and I have all "open at login" items turned off.
Thanks for your help!
EllisAre you able to start with your install disc? If so, use Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
You might also try running Preferential Treatment to see if you have corrupt preferences.
Please let us know how you get on, -
I have a MacBook Pro that will not boot up. The apple symbol is there and the spinning wheel keeps spinning. Any idea how I can fix this?
Reinstall OS X.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
OR
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
Tecra 8100 only boot up in safe mode
I seem to have lost the display drivers to my Tecra 8100.
Since I attempted to use an extra screen which worked fine until I came to boot up the following day when it would only boot up in Safe Mode.
What have I done wrong and how can I rectify it?
Driver detective doesn't work, just comes up as having performed an illegal action.Lars,
I'm afraid that it seems that Toshiba no longer provide the drivers for the Tecra 8100 as it's such an old computer, around 12 years old. I have been on the Toshiba website and tried again on the site you suggested but to no avail. Sorry about that but am still hunting.
Regards
bfg267 -
Here's another headache which is testing my temperament to the extreme.
My Mac crashed this morning and when I restarted I got the classic Spotlight in the corner icon. The usual procedure here is to restart in safe mode, empty the wastebasket and then restart as normal.
Unfortunately, my Mac simply refuses to boot up in safe mode! Instead it shuts down. Now this is nothing to do with me leaving on my finger on the button too long or not long enough, as I've done the safe mode restart countless times...the bugger just will not go into safe mode no matter what I try and do.
Any insights would be greatly appreciated before my full head of hair turns into a massive bald patch!!
PowerMac G5 Mac OS X (10.4.2)I just had an issue like this. I was able to boot up with an external firewire drive, although it was a lot of trouble. I think doing an option boot finally worked; holding down the option key, I eventually got to see the firewire drive was bootable, and booted from it.
I put the thing in verbose boot mode (command - v , I think; but please look it up. I have no Mac books at work to check). In verbose mode, you could see that the hard drive could not mount; the OS tried to do fsck, but it failed around 2/3 of the way, and the CPU was halted.
I was occasionally able to boot normally, but never in safe or single user modes; these do a disk test first, which invariably failed.
I could see from the system and console logs when I managed to get the firewire boot going that there were repeated errors trying to access drive s03, the internal SATA drive. The logs on the SATA drive showed huges numbers of errors. At a wild guess, for some reason a lot of sectors went bad all at once. There had been a some erratic behavior before, but I'd put that down to the single processor G5 problems. (these were non video related, just freezes).
Applecare wanted me to carry the huge thing into the local Apple store, but I persuaded them to just send me a replacment hard drive, which they did. The new one works perfectly.
PowerMac G5 1.8 SP (late 2004), 1.42 mhz 14 iBook Mac OS X (10.4.3) both with 1.5 GB Ram -
Macbook Pro Frozen, will not boot up
Hi,
My MBP is continually freezing and it seems to only happen while Safari is running. I reset Safari, cleared history and it worked better for a short time. My notebook is now frozen and will not boot past the gray start up page. After the Apple icon appears the desktop goes to all gray and I cannot do anything. I am nervous to continue the hard reboots (manually holding the power button.) I cannot have any hard drive errors. This is a mid 2011 model Macbook Pro. Any advice?
Thanks!Reset SMC like this:
Intel-based Macs: Resetting the System Management Controller (SMC)
Barry -
How to reinstall OS on Macbook Pro that will not boot
I have a mid-2010 Macbook Pro that is stuck on the grey screen with apple logo and progress bar. I'm going to get all my data off of it and then I want to wipe everything off of it and re-install the OS so it is like factory again.
Do i need a disk? What is the simplest way to do this?accuracy_101 wrote:
Can you inform me on how to format the new hard drive once I receive it?
You will have to connect the new HDD to the MBP via USB (you will need to install the HDD in an enclosure).
Boot into the recovery partition.
Select Disk Utility from the 4 option menu.
Open Disk Utility>Erase, select the new HDD from the left hand column and select Mac OS Extended (Journaled) as the format and click on the erase button.
Exit Disk Utility and select the reinstall OSX option from the 4 option menu.
Install the OSX.
Restart the MBP with the OPTION key down. Select the new HDD icon and boot the MBP.
If successful, install the new HDD into the MBP.
Ciao.
Also, should I even bother re-installing the OS after there is a new hard drive installed? Would it make any difference?
You need an OSX in order for the MBP to function.
Ciao. -
When printing to my hp color printer from my MacBook Pro, it will only print in b
When trying to print to my HP color printer, my macbook will only print the document in black and white. I have looked at settings and I don't see an option to print to color.
Hmmm...well that narrows down things a little more. Has it ever worked correctly? Have you tried deleting the printer from System Preferences (under the Apple menu) > Printers & Scanners and then re-adding it again? Also, silly question, but have you checked the supply levels to make sure it has color ink in it?
Does the printer work correctly with another computer?
I know it is puzzling. I'm trying to think of all the ways to isolate this to one thing or another. -
2007 Mac Pro will not boot, even in safe mode
Hello,
I have a Mac Pro purchased in 2007 that had been working well up until a few months ago. I had trouble with Microsoft Word 2008 repeatedly crashing; I repaired the hard disk and moved up to Word 2011, and the problem seemed to resolve.
Yesterday, the machine crashed, and I am not able to start it up, even in safe mode. I have tried resetting the SMC and NVRAM/PRAM, removed and cleaned the graphics card (NVIDIA 7300 GT), and removed the 3rd party RAM I installed at least 2 years ago.
When booting to the internal hard drive, the Apple logo will show, then a blue screen followed by a gray screen with a frozen cursor. When I boot to an external hard drive or the OSX Leopard install DVD, the screen flickers like below:
When I tried to boot in safe mode while holding shift + command + V, the safe boot froze after reading:
panic (cpu 2 caller 0x2abf6a): kernal trap at 0x0029a4bc, type 14= page fault, registries:
[4 lines of 2-3 letter acronyms and numbers]
Error code: 0x00000000
I am thinking of buying a new graphics card (ATI Radeon 5700), but I want to be sure (as much as possible) that will solve the problem I am having. Any suggestions would be very much appreciated!
Thank you,
Cherylreplace the system drive
always clone your system
yes dump the 7300 if you plan to keep using it and use Lion
A clean install would be nice start, on say 120GB SSD or something too
And 2x2GB FBDIMM set is $30 if you need a set
AHT is on your OEM DVD from 20007
dust, temps and air flow is also important -
Mac Book Pro 2.13 17" can only boot up in Safe Mode
I have a 4+ year old Mac Book Pro 2.13 Intel Core 2 Duo 17" and it's primarily been used for heavy graphics usage it's entire life. (Adobe CS Suite etc). A few weeks ago I was watching a video, Hulu, and the entire screen froze. Since it was none responsive I force powered off. waited a few and restarted. I got to the Grey screen, Apple logo, and after 30 sec the screen went to all grey and no further. Tried it several times, powering off, removing battery, resetting PRAM, all to the same result.
Things that DO work:
Can boot in Target Disk mode and mount the disk on another computer. Ran Disk utility and all check out.
Can boot in Safe mode but screen shows some video artifacts. Light red squares all over the screen.
Can option boot to choose a disk although see the same result as above description.
Things That DONT work:
Booting from CD fails at same location as OS boot
Booting using Hardware Check Disk
I haven't visited an apple store yet for this issue since I'm hoping to repair myself once I narrow down the problem.
I'm guessing it's the power supply but not sure. It does get hot so guessing something is wonky.
Any thoughts?
ThanksBeen reading a little and the Mac Book Pro may not have a power supply in the traditional sense so it may not be replaceable. Hmm
-
Dented my Macbook Pro and now it won't start up. Please Help!
Hello. I have searched and searched and cannot find a solution.
Last night I was putting the finishing touches on my dissertation and accidentally dropped a tape dispenser on my 1-year-old MacBook Pro - it hit just to the left of the trackpad and left a nice little dent! After the "incident", I was attempting to pull up Word and the machine completely froze. I turned Mr. Mac off by holding down the power button and when I tried to restart, I never got past the Apple logo with the little spinning circle. After trying many times to restart, I made it to my desktop only twice, and after the dock appeared (with no menu bar above or desktop icons), the machine froze again. Each time, I heard the hard drive working until the big freeze.
I was able to boot off of the Leopard install disc and ran "repair disk" on my hard drive - no errors were found. Tried restarting again and got nothing. I have since tried restarting with various key combinations and the machine only responded to "C" and "Option".
This morning, I searched again and decided to try the "optioncommand+pr" to reset the PRAM as suggested to another damsel in distress with a similar issue. Now, when I try to restart, I get the gray screen followed by the chime, and then nothing - no hard drive working, no Apple logo, no spinning circle, nothing. My install CD will not spin and I none of the start-up key combinations work. It just sits there staring at me with that gray screen - laughing because my dissertation is in there somewhere and I can't get it out! Yes, I have backed my maching up on a 500G external hard drive, so I haven't lost much - but I can't access my hard drive without Mr. Mac! And I am a lonely Mac owner here - no others to borrow!
I am going to an Apple Store on Saturday, but I thought I would give you guys a chance to save my life first. Any suggestions for this girl and her Mac would be great! I am defending my dissertation next week and I'm about one small crisis from a major meltdown!!!!!!
Thanks!Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
Macbook Pro very slow, won't play vids etc. Please help
Have run the etrecheck diagnostic software, results below:
Problem description:
Internet browsing very slow, particularly when scrolling on large pages.
DVD will only play sound, video is just a black screen.
Youtube would originally only play small screen, now won’t play at all.
Generally slow all round - lots of “egg timer”
EtreCheck version: 2.0.11 (98)
Report generated 17 November 2014 22:20:16 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 212 days 22:8:28
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (77.07 GB free)
HL-DT-ST DVDRW GS23N disk1 : (6.93 GB)
S.M.A.R.T. Status: Verified
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Applications/Business Everywhere.app
[not loaded] WebToGo.Driver.Sierra (1) Support
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.3) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.2) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.2) Support
[not loaded] com.option.driver.OptionGTEdge (1.0.5) Support
[not loaded] com.option.driver.OptionMM (1.0.4) Support
[not loaded] com.option.driver.OptionMSD (1.0.0) Support
[not loaded] com.option.driver.OptionQC (1.1.16) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[running] Business Everywhere Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Mac_SwapperDemon ApplicationHidden (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
3Connect Updater Application (/Applications/3Connect/3Connect.app/Contents/Resources/3Connect Updater.app)
Firefox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.0.3r470 Support
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
Scorch: Version: 6.1.0 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Rapport Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% rapportd
4% WindowServer
3% WebProcess
2% PluginProcess
0% SystemUIServer
Top Processes by Memory: ℹ️
365 MB WebProcess
245 MB rapportd
112 MB Safari
69 MB WindowServer
41 MB PluginProcess
Virtual Memory Information: ℹ️
13 MB Free RAM
888 MB Active RAM
442 MB Inactive RAM
534 MB Wired RAM
97.51 GB Page-ins
41.90 GB Page-outs
Problem description:
Internet browsing very slow, particularly when scrolling on large pages.
DVD will only play sound, video is just a black screen.
Youtube would originally only play small screen, now won’t play at all.
Generally slow all round - lots of “egg timer”
EtreCheck version: 2.0.11 (98)
Report generated 17 November 2014 22:20:16 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 212 days 22:8:28
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (77.07 GB free)
HL-DT-ST DVDRW GS23N disk1 : (6.93 GB)
S.M.A.R.T. Status: Verified
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Applications/Business Everywhere.app
[not loaded] WebToGo.Driver.Sierra (1) Support
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.3) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.2) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.1.2) Support
[not loaded] com.option.driver.OptionGTEdge (1.0.5) Support
[not loaded] com.option.driver.OptionMM (1.0.4) Support
[not loaded] com.option.driver.OptionMSD (1.0.0) Support
[not loaded] com.option.driver.OptionQC (1.1.16) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[running] Business Everywhere Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Mac_SwapperDemon ApplicationHidden (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
3Connect Updater Application (/Applications/3Connect/3Connect.app/Contents/Resources/3Connect Updater.app)
Firefox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.0.3r470 Support
Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
Scorch: Version: 6.1.0 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Rapport Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% rapportd
4% WindowServer
3% WebProcess
2% PluginProcess
0% SystemUIServer
Top Processes by Memory: ℹ️
365 MB WebProcess
245 MB rapportd
112 MB Safari
69 MB WindowServer
41 MB PluginProcess
Virtual Memory Information: ℹ️
13 MB Free RAM
888 MB Active RAM
442 MB Inactive RAM
534 MB Wired RAM
97.51 GB Page-ins
41.90 GB Page-outsYour MBP needs more RAM based on the quantity of 'Page outs' vs 'Page ins'. 4 GB should be the minimum upgrade, 8 GB would be better. The RAM specifications for a 2009 MBP are; 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM. The best sources of Mac compatible RAM are OWC and Crucial.
Delete any software for mobile communications devices that are no longer using.
Ciao. -
Macbook Pro's keyboard and trackpad aren't functioning well, please help, thank you!
Dear Apple Support and Apple Communities,
hopefully this question will be easily understood and will be answered with answers that can help, useful and beneficial. I will explain the problem, story that I guess began the problem, specs and information of the Notebook and so on.
I love products produced by the brand, Apple, but they can get broken, ruined or destroyed. So, I do try my best to take care of devices that I have well. Although, my father bought a Macbook Pro last year, around November or December, 2013(I THINK). I don't think it's very old, maybe 3 - 5 months, but it should be in a good condition. I have dropped it many times, hopefully that won't effect the problem. Now, the problem, the Notebook is a beautiful device that I would love to keep using, but I don't really know how to use it properly and in the CORRECT/RIGHT/GOOD/SAFE way. If possible, can you list methods/ways to do those things? If so, thank you! Anyway, back to the topic, the Notebook's keyboard has a problem, some keys aren't responding, especially the alphabets/letters, I guess some other keys worked because I did the PRAM RESET. Anyway, the trackpad is also not functioning well, sometimes, when I right click the trackpad or when I click the entire surface with one finger(RIGHT CLICK OR SOMETHING ELSE), it would left click, I found a way to fix is, put the Notebook to sleep by closing the cover, hopefully that's alright. Anyway, it all began, I guess, when I was brushing my teeth. I dislike to waste time, so I used the Notebook and brushed my teeth simultaneously. I guess Saliva was being produced because of the acidic substance(TOOTHPASTE)? Anyway, my mouth had a lot of liquid in it, could have been Saliva, water and toothpaste. So, Physics, natural forces, Gravitational force occurred, some of the liquid left my mouth and onto the keyboard. I didn't panic because I think I heard that keyboard could not or did not suck in a lot of liquid, but I did clean it up. Anyway, the Notebook including the keyboard and trackpad were functioning like normal. I guess after three hours, something happened to the Notebook. I think I was using Safari in FULLSCREEN MODE and suddenly an application or software for another application appeared. It was requesting permission for an update, I think. I updated it and suddenly, the Notebook went haywire. Probably not immediately, but I guess the Notebook did go haywire. I tried searching for ways to fix it, but not much could fix or solve the problem. Hopefully your answer-s will fix or solve the problem, thank you.
Specs :
MacBook Pro
13-inch, Mid 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
Serial Number (COULD BE DANGEROUS AND RISKY TO BE GIVEN)
Software OS X 10.9.2 (13C64)
Built-in Display
13-inch (1280 x 800)
Intel HD Graphics 4000 1024 MB graphics
Memory (4 GB)
The Mac contains 2 memory slots, each of which accepts
a 1600 MHz DDR3 memory module. All memory slots are currently in use.
INFORMATION
The Notebook has a few dents, I guess. I tried to open the keys to check for toothpaste or liquids. My brother told me that toothpaste is dense, probably the answer? My other brother told me that the keyboard and/or trackpad are/is "shocked"(LIQUID AND ELECTRICITY, NOT SUCH GOOD COMBINATIONS). Hopefully this is enough to be counted as detailed and informative. Thank you for your time! Take care!Take it to an Apple Store for diagnosis and repair. This will not be free, dropping the Mac and dropping liquids on it are not covered by the warranty.
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Safari on my MacBook Pro keeps quitting unexpectedly after a minute or so, please help!
Safari on one (and only one of my 3 user accounts) on my MacBook Pro keeps quitting unexpectedly after roughly a minute or so after launch. I've tried everything from deleting com.apple.safari, deleting the app itself, installing the latest Java, and even trying FlashBack Removal (which told me I was clean). Here's a copy of the report:
Process: Path: Identifier: Version: Build Info: Code Type: Parent Process: launchd [106]
Safari [225] /Applications/Safari.app/Contents/MacOS/Safari
com.apple.Safari 5.1.5 (6534.55.3)
WebBrowser-75345503~2 X86-64 (Native)
Date/Time: 2012-05-04 11:06:16.243 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Anonymous UUID: F2DCE62E-D164-49A6-BBB5-D2037658AFD2
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 4 Safari: CertRevocationChecker
Application Specific Information: abort() called
Thread 0: Dispatch queue: com.apple.main-thread 0 libSystem.B.dylib 0x00007fff85b33d7a mach_msg_trap + 101 libSystem.B.dylib 0x00007fff85b343ed mach_msg + 59
2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.HIToolbox 5 com.apple.HIToolbox
0x00007fff87f3f902 __CFRunLoopRun + 1698 0x00007fff87f3ed8f CFRunLoopRunSpecific + 575 0x00007fff84ee87ee RunCurrentEventLoopInMode + 333 0x00007fff84ee85f3 ReceiveNextEventCommon + 310 0x00007fff84ee84ac
6 com.apple.HIToolbox BlockUntilNextEventMatchingListInMode + 59 7 com.apple.AppKit 0x00007fff88223eb2 _DPSNextEvent + 708 8 com.apple.AppKit 0x00007fff88223801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155 9 com.apple.Safari.framework 0x00007fff839fdb48 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
10 com.apple.AppKit 11 com.apple.AppKit 12 com.apple.Safari.framework 13 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 10 1 libSystem.B.dylib 2 libSystem.B.dylib 3 libSystem.B.dylib
0x00007fff85b79136 select$DARWIN_EXTSN$NOCANCEL +
0x00007fff85b4ebc7 _dispatch_mgr_invoke + 388 0x00007fff85b4e7b4 _dispatch_queue_invoke + 185 0x00007fff85b4e2de _dispatch_worker_thread2 + 252
0x00007fff881e968f -[NSApplication run] + 395 0x00007fff881e23b0 NSApplicationMain + 364 0x00007fff83bbae6a SafariMain + 200
4 libSystem.B.dylib 0x00007fff85b4dc08 _pthread_wqthread + 353 5 libSystem.B.dylib 0x00007fff85b4daa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 1 libsqlite3.dylib 2 libsqlite3.dylib 3 libsqlite3.dylib
4 libsqlite3.dylib 5 libsqlite3.dylib 6 libsqlite3.dylib 7 libsqlite3.dylib 8 libsqlite3.dylib 9 libsqlite3.dylib 10 libsqlite3.dylib 11 com.apple.WebCore 77
0x00007fff85b758ba fsync + 10 0x00007fff87047827 unixSync + 71 0x00007fff8704a571 syncJournal + 305 0x00007fff87059d1f pagerStress + 383 0x00007fff87054ab8 sqlite3PcacheFetch + 200 0x00007fff87057b18 sqlite3PagerAcquire + 376 0x00007fff8705aba9 sqlite3PagerCommitPhaseOne + 233 0x00007fff8708a731 sqlite3_backup_step + 1409 0x00007fff870c3052 sqlite3RunVacuum + 1634 0x00007fff870c7a29 sqlite3VdbeExec + 18217 0x00007fff870ce798 sqlite3_step + 1384
0x00007fff81b4a24d WebCore::SQLiteStatement::step() +
12 com.apple.WebCore WebCore::SQLiteStatement::executeCommand() + 27 13 com.apple.WebCore 0x00007fff81b4d12a WebCore::SQLiteDatabase::executeCommand(***::String const&) + 42 14 com.apple.WebCore 0x00007fff81dcda31 WebCore::SQLiteDatabase::runVacuumCommand() + 49
0x00007fff81b4957b
15 com.apple.WebCore 0x00007fff82527180 WebCore::IconDatabase::removeAllIconsOnThread() + 48 16 com.apple.WebCore 0x00007fff81b4bbb6 WebCore::IconDatabase::syncThreadMainLoop() + 342 17 com.apple.WebCore 0x00007fff81b48f68 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
18 libSystem.B.dylib 19 libSystem.B.dylib
0x00007fff85b6cfd6 _pthread_start + 331 0x00007fff85b6ce89 thread_start + 13
Thread 3: 0 libSystem.B.dylib 1 libSystem.B.dylib 2 com.apple.QuartzCore CA::Render::Server::server_thread(void*) + 177 3 com.apple.QuartzCore 0x00007fff813eb2d6 thread_fun + 34 4 libSystem.B.dylib 0x00007fff85b6cfd6 _pthread_start + 331 5 libSystem.B.dylib 0x00007fff85b6ce89 thread_start + 13
0x00007fff813eb396
Thread 4 Crashed: Safari: CertRevocationChecker
0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib 3 libSystem.B.dylib
0x00007fff85ba69ce __semwait_signal_nocancel + 10 0x00007fff85ba68d0 nanosleep$NOCANCEL + 129 0x00007fff85c033ce usleep$NOCANCEL + 57 0x00007fff85c22a00 abort + 93
0x00007fff85b33d7a mach_msg_trap + 10 0x00007fff85b343ed mach_msg + 59
4 libSystem.B.dylib 5 com.apple.security 6 com.apple.security long, cssm_certgroup const&, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 3954
0x00007fff85b3a195 free + 128 0x00007fff864864c4 TPCertGroup::~TPCertGroup() + 58 0x00007fff8646eeda AppleTPSession::CertGroupVerify(long,
7 com.apple.security 0x00007fff8646de98 cssm_CertGroupVerify(long, long, long, cssm_certgroup const*, cssm_tp_verify_context const*, cssm_tp_verify_context_result*) + 95 8 com.apple.security 0x00007fff8646dc4e CSSM_TP_CertGroupVerify + 98 9 com.apple.security 0x00007fff8646d9fc Security::CssmClient::TPImpl::certGroupVerify(Security::CertGroup const&, Security::TPVerifyContext const&, Security::TPVerifyResult*) + 142 10 com.apple.security 0x00007fff8650178f Security::KeychainCore::Trust::evaluate(bool) + 2181 11 com.apple.security 0x00007fff8646065b SecTrustEvaluate + 87 12 com.apple.Safari.framework 0x00007fff83a8113d Safari::Certificate::evaluateAppleIssuedCertificateChain(double, Safari::Certificate const*, Safari::Certificate::EvaluationFlags) const + 455 13 com.apple.Safari.framework 0x00007fff83a80963 Safari::Certificate::isRevoked(Safari::Certificate*) const + 43 14 com.apple.Safari.framework 0x00007fff83a81429 Safari::performRevocationCheck(***::PassRefPtr<Safari::CertificateRevocationCon text>) + 147
15 com.apple.Safari.framework 0x00007fff83a81635 Safari::CertificateRevocationChecker::revocationCheckTimerFired(Safari::STimer< Safari::Certi ficateRevocationChecker>*) + 111 16 com.apple.Safari.framework 0x00007fff83bfb1cf Safari::STimerBase::fireTimer(unsigned long) + 135 17 com.apple.Safari.framework 0x00007fff83bfb857 Safari::STimerBase::runLoopTimerFired(__CFRunLoopTimer*, void*) + 65
18 com.apple.CoreFoundation 19 com.apple.CoreFoundation 20 com.apple.Safari.framework Safari::MessageRunLoop::threadBody() + 107 21 com.apple.Safari.framework 0x00007fff83b7333f Safari::MessageRunLoop::threadCallback(void*) + 9
0x00007fff87f40bb8 __CFRunLoopRun + 6488 0x00007fff87f3ed8f CFRunLoopRunSpecific + 575 0x00007fff83b73305
22 libSystem.B.dylib 0x00007fff85b6cfd6 _pthread_start + 331 23 libSystem.B.dylib 0x00007fff85b6ce89 thread_start + 13
Thread 5: WebCore: LocalStorage 0 libSystem.B.dylib 0x00007fff85b6ea6a __semwait_signal + 10 1 libSystem.B.dylib 0x00007fff85b72881 _pthread_cond_wait + 1286 2 com.apple.JavaScriptCore 0x00007fff85d6d6a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64 3 com.apple.WebCore 0x00007fff81b64961 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 5 libSystem.B.dylib
0x00007fff85b6cfd6 _pthread_start + 331 0x00007fff85b6ce89 thread_start + 13
Thread 6: 0 libSystem.B.dylib 1 libSystem.B.dylib 2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.Foundation +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 6 libSystem.B.dylib 7 libSystem.B.dylib
0x00007fff86925114 __NSThread__main__ + 1429 0x00007fff85b6cfd6 _pthread_start + 331 0x00007fff85b6ce89 thread_start + 13
0x00007fff85b33d7a mach_msg_trap + 10 0x00007fff85b343ed mach_msg + 59
0x00007fff87f3f902 __CFRunLoopRun + 1698 0x00007fff87f3ed8f CFRunLoopRunSpecific + 575 0x00007fff869a414f
Thread 7: com.apple.CFSocket.private 0 libSystem.B.dylib 0x00007fff85b77932 select$DARWIN_EXTSN + 10 1 com.apple.CoreFoundation 0x00007fff87f61468 __CFSocketManager + 824 2 libSystem.B.dylib 0x00007fff85b6cfd6 _pthread_start + 331 3 libSystem.B.dylib 0x00007fff85b6ce89 thread_start + 13
Thread 8: Safari: SafeBrowsingManager 0 libSystem.B.dylib 0x00007fff85b75aea pread + 10 1 libsqlite3.dylib 0x00007fff8705409c unixRead + 44
2 libsqlite3.dylib 3 libsqlite3.dylib 4 libsqlite3.dylib 5 libsqlite3.dylib 6 libsqlite3.dylib 7 libsqlite3.dylib 8 com.apple.Safari.framework 0x00007fff83bf8226 Safari::SQLiteStatement::step() + 28 9 com.apple.Safari.framework 0x00007fff83bc8a7f Safari::SafeBrowsingStore::checkIntegrity() + 51
0x00007fff87057ec0 sqlite3PagerAcquire + 1312 0x00007fff8706c22c checkTreePage + 252 0x00007fff8706c321 checkTreePage + 497 0x00007fff8706c321 checkTreePage + 497 0x00007fff870caeed sqlite3VdbeExec + 31725 0x00007fff870ce798 sqlite3_step + 1384
10 com.apple.Safari.framework 0x00007fff83bc8e98 Safari::SafeBrowsingStore::initDatabase() + 104 11 com.apple.Safari.framework 0x00007fff83bc8f42 Safari::SafeBrowsingStore::getListID(Safari::SString const&, int&) + 38 12 com.apple.Safari.framework 0x00007fff83bc8fdb Safari::SafeBrowsingStore::addList(Safari::SString const&) + 35
13 com.apple.Safari.framework 0x00007fff83bc1291 Safari::SafeBrowsingListManager::SafeBrowsingListManager(Safari::SafeBrowsingSe rvice&, ***::Vector<Safari::SString, 0ul> const&, Safari::SString const&, Safari::SString const&) + 433 14 com.apple.Safari.framework 0x00007fff83bc1698 Safari::SafeBrowsingListManager::create(Safari::SafeBrowsingService&, ***::Vector<Safari::SString, 0ul> const&, Safari::SString const&, Safari::SString const&) + 78
15 com.apple.Safari.framework 0x00007fff83bc749f Safari::SafeBrowsingService::didReceiveListNames(***::Vector<Safari::SString, 0ul> const&) + 35 16 com.apple.Safari.framework 0x00007fff83b39faa Safari::GoogleSafeBrowsingService::initialize() + 294 17 com.apple.Safari.framework 0x00007fff83bc2e4e Safari::SafeBrowsingManager::addGoogleSafeBrowsingService() + 122 18 com.apple.Safari.framework 0x00007fff83bc302e Safari::SafeBrowsingManager::handleMessage(Safari::SafeBrowsingManager::SafeBro wsingMe ssage*) + 202 19 com.apple.Safari.framework 0x00007fff83b733d3 Safari::MessageRunLoop::dispatchMessage() + 49
20 com.apple.CoreFoundation 21 com.apple.CoreFoundation 22 com.apple.CoreFoundation 23 com.apple.Safari.framework Safari::MessageRunLoop::threadBody() + 107 24 com.apple.Safari.framework 0x00007fff83b7333f Safari::MessageRunLoop::threadCallback(void*) + 9
25 libSystem.B.dylib 0x00007fff85b6cfd6 _pthread_start + 331 26 libSystem.B.dylib 0x00007fff85b6ce89 thread_start + 13
Thread 9: Safari: SnapshotStore
0x00007fff87f413d1 __CFRunLoopDoSources0 + 1361 0x00007fff87f3f5c9 __CFRunLoopRun + 873 0x00007fff87f3ed8f CFRunLoopRunSpecific + 575 0x00007fff83b73305
0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib 3 libSystem.B.dylib 4 libSystem.B.dylib 5 com.apple.Foundation [NSFilesystemItemRemoveOperation main] + 265
0x00007fff85b8d786 __unlink + 10 0x00007fff85b8d765 unlink + 14 0x00007fff85b9cd56 __removefile_process_file + 390 0x00007fff85b9c131 __removefile_tree_walker + 165 0x00007fff85b9c04b removefile + 169
0x00007fff86979ea3 -
6 com.apple.Foundation 7 com.apple.Foundation removeItemAtPath:error:] + 86 8 com.apple.Safari.framework Safari::SFileManager::deleteDirectoryAndContents(Safari::SString const&) + 112 9 com.apple.Safari.framework 0x00007fff83becbca Safari::deleteAllSnapshots() + 72 10 com.apple.Safari.framework 0x00007fff83becda5 Safari::SnapshotStore::diskAccessThreadBody() + 419 11 com.apple.Safari.framework 0x00007fff83becdf5 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9 12 libSystem.B.dylib 0x00007fff85b6cfd6 _pthread_start + 331 13 libSystem.B.dylib 0x00007fff85b6ce89 thread_start + 13
0x00007fff83bdda5a
Thread 10: Safari: SpinningProgressIndicator 0 libSystem.B.dylib 0x00007fff85b33d7a mach_msg_trap + 10 1 libSystem.B.dylib 0x00007fff85b343ed mach_msg + 59
0x00007fff8694ddd0 -[__NSOperationInternal start] + 681 0x00007fff86979c3c -[NSFileManager
2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.Foundation runMode:beforeDate:] + 270
0x00007fff87f3f902 __CFRunLoopRun + 1698 0x00007fff87f3ed8f CFRunLoopRunSpecific + 575 0x00007fff8695fb74 -[NSRunLoop(NSRunLoop)
0x00007fff8695fa53 -[NSRunLoop(NSRunLoop) run] + 77 0x00007fff83bf3ce9 -[Heartbeat _startHeartbeatRunLoop]
5 6 + 7 8 9
com.apple.Foundation
com.apple.Safari.framework 244
com.apple.Foundation libSystem.B.dylib libSystem.B.dylib
0x00007fff86925114 __NSThread__main__ + 1429 0x00007fff85b6cfd6 _pthread_start + 331 0x00007fff85b6ce89 thread_start + 13
Thread 11: Safari: SpotlightCacheController
0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib 3 ...ple.CoreServices.CarbonCore 4 ...ple.CoreServices.CarbonCore 5 com.apple.LaunchServices
0x00007fff85b8364e __sandbox_ms + 10 0x00007fff85ba9fad __qtn_syscall_quarantine_setinfo_path + 41 0x00007fff85ba9d1f _qtn_file_apply_to_path + 155
0x00007fff8a4283cc _FSPathSetQuarantineData + 18 0x00007fff8a4c68a6 _FSSetQuarantineData + 87 0x00007fff8125864e _LSSetNodeQuarantineProperties +
46 6 com.apple.LaunchServices _LSSetItemAttributeForRefInfoWithOptions + 205 7 com.apple.LaunchServices 0x00007fff81288fed LSSetItemAttribute + 67
0x00007fff812585f1
8 com.apple.Safari.framework 0x00007fff83a33b2c - [NSWorkspace(BrowserNSWorkspaceExtras) removeFileFromQuarantineAtPath:] + 147 9 com.apple.Safari.framework 0x00007fff83bf52bd - [SpotlightBookmarksWriter(FileInternal) _writeCacheFileForBookmark:inDirectory:] + 239 10 com.apple.Safari.framework 0x00007fff83bf53e0 -[SpotlightBookmarksWriter addSpotlightCacheFilesForItems:ofDataType:inDirectory:] + 74 11 com.apple.Safari.framework 0x00007fff83b86640 - [OldSpotlightCacheController(FileInternal) updateCacheFilesForType:] + 203 12 com.apple.Safari.framework 0x00007fff83b86ff9 - [OldSpotlightCacheController(FileInternal) updaterThreadBody:] + 267
13 com.apple.Foundation 14 libSystem.B.dylib 15 libSystem.B.dylib
Thread 12: 0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib
0x00007fff86925114 __NSThread__main__ + 1429 0x00007fff85b6cfd6 _pthread_start + 331 0x00007fff85b6ce89 thread_start + 13
0x00007fff85b4da2a __workq_kernreturn + 10 0x00007fff85b4de3c _pthread_wqthread + 917 0x00007fff85b4daa5 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit): rax: 0x000000000000003c rbx: 0x0000000112aee5d0 rcx: 0x0000000112aee588 rdx:
0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000112aee5c0 rsp: 0x0000000112aee588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000100035000 r14: 0x0000000000000000 r15: 0x000000011478b5e0
rip: 0x00007fff85ba69ce rfl: 0x0000000000000247 cr2: 0x0000000100405000
Binary Images: 0x100000000 - 0x100000fff com.apple.Safari 5.1.5 (6534.55.3) <83F4C1DA-5D7C-
E101-6BD6-808168C4C812> /Applications/Safari.app/Contents/MacOS/Safari 0x115390000 - 0x115523fe7 GLEngine ??? (???) <BCE83654-81EC-D231-ED6E-
1DD449B891F2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1155aa000 - 0x1155d0fff GLRendererFloat ??? (???) <38621D22-8F49-F937-851B- E21BD49A8A88> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL Rend ererFloat
0x11648d000 - 0x1168b0fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0- FB49-78F03DA82176> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x200000000 - 0x200787fe7 com.apple.GeForceGLDriver 1.6.36 (6.3.6) <4F23289A- D45A-0630-8D7F-4C35A4D2AA00> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C- 9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800c0fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/V ersions/A/Frameworks/OSServices.fra mework/V ersions/A/OSServices
0x7fff800d0000 - 0x7fff800d4ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff80170000 - 0x7fff80232fe7 libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA- 7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/A TS.fra mework/Versions/A/Resources/libFontParser.dylib
0x7fff80344000 - 0x7fff80479fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8047a000 - 0x7fff8047bfff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2- 2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff8047c000 - 0x7fff80480ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B>
/System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/CoreGra phics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff80481000 - 0x7fff80487ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4- 98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/V ersions/A/Frameworks/Comme rceCore.framework/V ersions/A/CommerceCore
0x7fff80e45000 - 0x7fff80e5bfe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/V ersions/A/MultitouchSupp ort
0x7fff80eba000 - 0x7fff80f54fff com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/A TS.fra mework/V ersions/A/A TS
0x7fff80f55000 - 0x7fff80f57fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/V ersions/A/Frameworks/Print.framework/V ers ions/A/Print
0x7fff80f58000 - 0x7fff80f59ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/V ersions/A/AudioUnit
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0x7fff881e0000 - 0x7fff88bdaff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3- B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/V ersions/C/AppKit
0x7fff88bdb000 - 0x7fff88c1eff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/CoreGra phics.framework/V ersions/A/Resources/libRIP .A.dylib
0x7fff88c1f000 - 0x7fff88dddff7 com.apple.ImageIO.framework 3.0.5 (3.0.5) <4CF96F2C-B7BB-4C57-E352-3C678CA2B2B1> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/ImageIO. framework/V ersions/A/ImageIO
0x7fff88dde000 - 0x7fff88ddeff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F- B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff88dea000 - 0x7fff88e76fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8- CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/V ersions/A/SecurityFoundation
0x7fff88e77000 - 0x7fff892bafef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/V ersions/A/Frameworks/vecLib.framework /Versions/A/libLAPACK.dylib
0x7fff892bb000 - 0x7fff8930aff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8930b000 - 0x7fff894acfe7 com.apple.WebKit 6534.55 (6534.55.3) <FF06897C- 26D5-A526-1131-70D5A1D54CCB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff894ad000 - 0x7fff89592fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServic esPriv
0x7fff8964b000 - 0x7fff89660ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32- BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/LangAna lysis.framework/V ersions/A/LangAnalysis
0x7fff896a0000 - 0x7fff896acfff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4- 72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff898f0000 - 0x7fff898f3fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E- FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/V ersions/A/Frameworks/Help.framework/V ers ions/A/Help
0x7fff898f4000 - 0x7fff8992ffff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED- C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/V ersions/A/Frameworks/AE.framework/ V ersions/A/AE
0x7fff8998d000 - 0x7fff8a197fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/V ersions/A/Frameworks/vecLib.framework /V ersions/A/libBLAS.dylib
0x7fff8a1a6000 - 0x7fff8a2bdfef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff8a2be000 - 0x7fff8a2fffef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528- B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/QD.fram ework/V ersions/A/QD
0x7fff8a300000 - 0x7fff8a305ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B- BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/V ersions/A/Frameworks/CommonPanels.frame work/V ersions/A/CommonPanels
0x7fff8a308000 - 0x7fff8a323ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79- 3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/V ersions/A/Frameworks/OpenScripting.frame work/V ersions/A/OpenScripting
0x7fff8a324000 - 0x7fff8a3b4fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506- 228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/V ersions/A/Frameworks/SearchKit.frame work/V ersions/A/SearchKit
0x7fff8a3d6000 - 0x7fff8a3e4ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B- AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff8a3ed000 - 0x7fff8a721fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/V ersions/A/Frameworks/CarbonCore.fra mework/V ersions/A/CarbonCore
0x7fff8a73e000 - 0x7fff8a765ff7 libJPEG.dylib ??? (???) <921A3A14-A69B-F393-1678- 5A5D32D4BDF2> /System/Library/Frameworks/ApplicationServices.framework/V ersions/A/Frameworks/ImageIO. framework/V ersions/A/Resources/libJPEG.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A- DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: AirPort, AirPort, en1 Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868 USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2 USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2 USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5
Any help would be GREATLY appreciated! Thanks!Hi...
Try deleting the cache associated with Safari.
Go to ~/Library/Caches/com.apple.Safari/Cache.db
Move the Cache.db file to the Trash.
Try Safari.
If it crashes again, go to ~/Library/Safari
Move the WebpageIcons.db file from the Safari folder to the Trash.
Try Safari.
edited by: cs
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