Macbook Pro 17" 2011 - Keyboard
Hi there,
I have just put a new harddrive in my Macbook Pro and installed Mac OS X Lion. The problem is now that only some letters on my keyboard works. And when i press "t" "u" "o" it writes "tq" "uq" "o". Some letters works and some dont. "R" and "C" do not work, so i cant reset the system. What is the problem??
You are welcome.
Can you check the keyboard connection in the computer? I wouldn't mess with it too much, but that is my personal opinion.
If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing.
Genius Bar Reservation US
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Macbook Pro early 2011 keyboard back light discoloured
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Macbook Pro (Late 2011) Keyboard Light isn't working anymore.
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I have tried :
1. I have tried pressing F5 , F6 keys but they don't even show the icon of light dim and high on screen it didn't worked .
2. I have tried every single option/shortcut in Preferences --> Keyboard pannel still didn't worked.
3. I have tried installing windows using virtual box still it doesn't even work on Windows.
4. I have tried create a guest user it didn't worked there as well.
5. I have tried deleting a file from Library -> Prefrences --> com.apple.iokit.AmbientLightSensor.plist still not working.
6. I have updated my Operating system to Mavericks still it isn't working.
Keyboard pannel in preferences looks like attached image, which has less options then other people's. anyone having any idea about how to resolve this issue?
Any application or anything which may resolve this issue please let me know
Please help.Dear leroydouglas,
I have tried that as well, resetting the SMC. still it does not work -
I am using windows 8.1 pro on my Japanese macbook pro (Late 2011) and enabled japanese language but the problem is that when i press caps lock (lower left corner) it changes the input method from english to japanese. I checked my on screen keyboard (OSK) in windows and its different from my physical keyboard i.e. keys are different on my physical keyboard compared to OSK. Can anyone help me?
Thanks
TenadonaCan I suggest the following articles, which are worth reviewing?
Boot Camp: About keyboards and key assignment for Microsoft Windows - Apple Support
Boot Camp: Apple Wireless Keyboard keyboard mapping in Windows - Apple Support
Boot Camp: Windows commands on an Apple keyboard
Windows does require language packs to be installed, if you want the physical keyboard to match the on-screen keyboard. -
I get this error nearly enough every time i turn on my MacBook Pro (Early 2011 Model), i says it needs to shut down because an error occured and when it comes back on i get this error below, which i copied and pasted.... Please can anyone help, as i dont understand what this means. thanks. (By the way, just so you know, i dropped my Macbook Pro a month ago).
PROBLEM DETAILS AND SYSTEM CONFIGURATION
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
You should be using the developers installer/unistaller to remove Log Me In from OS X.
Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip -
My MacBook Pro late 2011 has recently slowed to snails pace after successfully running Yosemite from a clean install for many months.
I always have Activity monitor running to keep an eye on memory and CPU. When the issue started, I noticed Kernel_task for the first time and its 0.5 to 1GB.
I have verified/repaired the disk and repaired permissions in Safe Mode. Also done SMC and PRAM resets.
CPU usage is usually 2% or less unless number crunching in Excel or watching videos.
I created a new user account, which is much faster in opening Safari and searching. There is no Kernel_task showing for the new user.
Cardo-updater is for a motorcycle bluetooth headset.
Xquartz is for GIMP.
Rogueamoeba is for Audio Hijack Pro.
These three have been in use since day 1 of Yosemite and before in Mavericks.
Etrecheck results
Oddities - I don't know what the disk info not mounted means. Not mounting the Recovery disk looks scary to me as uninformed.
Time machine disk too small - thought I was using a 1 TB drive !!
Problem description:
MBP late 2011 has become very slow after a few months after a Yosemite clean install. Kernel_task memory circa 1 GB. CPU activity is a few percent. Created a new user. Activity monitor does not show Kernel_task at all. Much faster as the new user. Permissions repaired in Safe mode. SMC and PRAM reset done. Short hardware test (option D on boot) - no problems. I have VirtualBox to run XP at times for some Win apps.
EtreCheck version: 2.1.8 (121)
Report generated 3 March 2015 10:30:47 am AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 278
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:40:45
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Yosemite HD (disk0s2) / : 499.25 GB (290.00 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[unknown] com.cardosystems.cardo-updater.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
Activity Monitor Application (/Applications/Utilities/Activity Monitor.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.3 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 75 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
AdBlock
DuckDuckGo
Ghostery
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Yosemite HD: Disk size: 499.25 GB Disk used: 209.25 GB
Destinations:
Yosemite [Local]
Total size: 319.73 GB
Total number of backups: 10
Oldest backup: 2014-10-27 14:49:11 +0000
Last backup: 2015-02-28 00:39:26 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 209.25 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% cardo-updater
0% AppleSpell
0% loginwindow
0% fontd
Top Processes by Memory: ℹ️
155 MB Finder
103 MB WindowServer
77 MB CalendarAgent
77 MB Spotlight
73 MB com.apple.internetaccounts
Virtual Memory Information: ℹ️
187 MB Free RAM
1.55 GB Active RAM
1.38 GB Inactive RAM
1.10 GB Wired RAM
1.53 GB Page-ins
602 KB Page-outs
Diagnostics Information: ℹ️
Mar 3, 2015, 09:48:14 AM Self test - passedStart time: 14:09:53 03/03/15
Revision: 1273
Model Identifier: MacBookPro8,1
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 4:22
UID: 501
SerialATA
ST9500325ASG
CPU usage (%)
WindowServer (UID 0): 16.8
Login hook
/usr/bin/loginfix.sh
Firewall: On
System caches/logs
2.3 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-02-07 LegacyFileVaultMessageTracer crash
2015-02-12 Skype hang
2015-02-12 com.apple.AmbientDisplayAgent crash
2015-02-13 CalendarAgent crash
2015-02-14 LegacyFileVaultMessageTracer crash
2015-02-19 mdworker32 crash x16
2015-02-21 LegacyFileVaultMessageTracer crash
2015-02-26 iTunes crash
2015-02-26 mdworker32 crash x2
2015-02-27 mdworker32 crash x2
2015-02-28 LegacyFileVaultMessageTracer crash
HID errors: 41
Shutdown codes
-62 1
Kernel log
Mar 1 12:56:00 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 1 12:56:00 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 1 13:17:52 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 1 13:17:52 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 1 13:17:52 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 1 13:56:07 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 1 13:56:07 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 1 13:56:07 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 1 13:59:10 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 1 13:59:10 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 1 13:59:10 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 2 10:00:04 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 2 10:00:04 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 2 10:00:04 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 2 10:06:25 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 2 10:06:25 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 2 10:06:25 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 2 10:14:26 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 2 10:14:26 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 2 10:14:26 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 3 09:49:14 rtR0InitNative: warning! failed to resolve special kernel symbols
Mar 3 09:49:14 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.
Mar 3 09:49:14 VBoxDrv: Failed to open kernel symbols, rc=-102
Mar 3 12:44:10 Warning: IOSurface 00000066 modified by process com.apple.WebKit using the GPU while surface is write locked by process com.apple.WebKit
Mar 3 12:44:10 Warning: IOSurface 00000066 modified by process com.apple.WebKit using the GPU while surface is write locked by process com.apple.WebKit
System log
Mar 3 11:48:02 WindowServer: WSGetSurfaceInWindow : Invalid surface 828055384 for window 199
Mar 3 11:48:02 WindowServer: WSGetSurfaceInWindow : Invalid surface 828055384 for window 199
Mar 3 11:48:02 WindowServer: WSGetSurfaceInWindow : Invalid surface 828055384 for window 199
Mar 3 11:59:33 WindowServer: WSGetSurfaceInWindow : Invalid surface 829050891 for window 217
Mar 3 12:09:34 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Excel" for over 1.00 seconds. Server has re-enabled them.
Mar 3 12:52:42 Mail: Set a breakpoint at CGSLogError to catch errors as they are logged.
Mar 3 12:52:42 Mail: Invalid window requested in CGSWindowThawBackdrops : 382
Mar 3 13:11:46 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 3 13:12:00 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
Mar 3 13:33:56 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.
Mar 3 13:47:48 com.apple.backupd: Error -35 while resolving alias to backup target
Mar 3 13:47:48 com.apple.backupd: Backup failed with error 18: The backup disk could not be found.
Mar 3 13:48:13 com.apple.backupd: Error -35 while resolving alias to backup target
Mar 3 13:48:13 com.apple.backupd: Backup failed with error 18: The backup disk could not be found.
Mar 3 13:51:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 861039197 for window 342
Mar 3 13:51:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 861039197 for window 342
Mar 3 13:51:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 861039197 for window 342
Mar 3 13:54:47 WindowServer: WSGetSurfaceInWindow : Invalid surface 948771229 for window 189
Mar 3 13:54:50 sharingd: 13:54:50.400 : SDConnectionManager:: XPC connection invalidated
Mar 3 14:08:12 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
Mar 3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
Mar 3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
Mar 3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
Mar 3 14:08:59 WindowServer: WSGetSurfaceInWindow : Invalid surface 948402577 for window 33
launchd log
Mar 1 09:06:51 com.apple.xpc.launchd.user.502.100005.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
Mar 1 09:06:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.297, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 09:36:40 com.apple.xpc.launchd.user.501.100019.Aqua: Could not import service from caller: caller = otherbsd.545, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 09:45:11 com.apple.xpc.launchd.user.502.100030.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
Mar 1 09:45:12 com.apple.xpc.launchd.user.502.100030.Aqua: Could not import service from caller: caller = otherbsd.709, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 09:49:06 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 09:53:20 com.apple.xpc.launchd.user.502.100006.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
Mar 1 09:53:20 com.apple.xpc.launchd.user.502.100006.Aqua: Could not import service from caller: caller = otherbsd.296, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 09:56:28 com.apple.xpc.launchd.user.502.100006.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
Mar 1 09:56:29 com.apple.xpc.launchd.user.502.100006.Aqua: Could not import service from caller: caller = otherbsd.297, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 12:56:18 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.296, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 13:18:13 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.296, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 13:59:40 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.297, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 14:07:01 com.apple.xpc.launchd.user.502.100020.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
Mar 1 14:07:02 com.apple.xpc.launchd.user.502.100020.Aqua: Could not import service from caller: caller = otherbsd.477, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 1 14:07:12 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 14:40:11 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 14:40:12 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 14:48:04 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 14:48:05 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
Mar 1 16:28:29 com.apple.xpc.launchd.user.501.100035.Aqua: Could not import service from caller: caller = otherbsd.722, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 2 10:00:24 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.298, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 2 10:06:46 com.apple.xpc.launchd.user.501.100007.Aqua: Could not import service from caller: caller = otherbsd.300, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 2 10:14:31 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.283, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 3 09:49:19 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.290, service = com.apple.photostream-agent, error = 119: Service is disabled
Console log
Feb 25 16:47:41 fontd: Failed to open read-only database, regenerating DB
Mar 2 10:00:23 fontd: Failed to open read-only database, regenerating DB
Loaded kernel extensions
org.virtualbox.kext.VBoxDrv (4.3.22)
org.virtualbox.kext.VBoxNetAdp (4.3.22)
org.virtualbox.kext.VBoxNetFlt (4.3.22)
org.virtualbox.kext.VBoxUSB (4.3.22)
Daemons loaded
cardo-updater
com.adobe.fpsaud
com.apple.AccountPolicyHelper
com.apple.CodeSigningHelper
com.apple.MobileFileIntegrity
com.apple.awdd
com.apple.backupd-auto
com.apple.cache_delete
com.apple.cfprefsd.xpc.daemon
com.apple.cmio.registerassistantservice
com.apple.coreduetd
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.diagnosticd
com.apple.icloud.findmydeviced
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.nehelper
com.apple.networkd_privileged
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.sandboxd
com.apple.secinitd
com.apple.softwareupdated
com.apple.spindump
com.apple.systemadministration.writeconfig
com.apple.systemstatsd
com.apple.tccd.system
com.apple.watchdogd
com.apple.wdhelper
com.apple.xpc.smd
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.oracle.java.JavaUpdateHelper
com.rogueamoeba.instanton-agent
jp.co.canon.MasterInstaller
org.cups.cupsd
org.macosforge.xquartz.privileged_startx
Agents loaded
com.apple.CloudPhotosConfiguration
com.apple.DataDetectorsDynamicData
com.apple.InputMethodKit.UserDictionary
com.apple.MailServiceAgent
com.apple.cfprefsd.xpc.agent
com.apple.imdpersistence.IMDPersistenceAgent
com.apple.internetaccounts
com.apple.pluginkit.pkd
com.apple.sbd
com.apple.secd
com.apple.secinitd
com.apple.security.cloudkeychainproxy3
com.apple.tccd
User login items
Activity Monitor
- /Applications/Utilities/Activity Monitor.app
Safari extensions
AdBlock
- com.betafish.adblockforsafari
DuckDuckGo
- com.duckduckgo.safari
Ghostery
- com.betteradvertising.ghostery
Prefetching: Off
Widgets
iCal
iCloud errors
bird 62
cloudd 19
comapple.InputMethodKit.UserDictionary 4
CallHistorySyncHelper 4
Safari 1
Continuity errors
sharingd 7
Restricted files: 97
Lockfiles: 164
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Jan 31 13:16:59 2014
- checksum: 297651013
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>10</integer>
<key>Minute</key>
<integer>38</integer>
<key>Weekday</key>
<integer>2</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
- mod date: Nov 11 11:07:49 2013
- checksum: 2451978492
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>org.macosforge.xquartz.startx</string>
<key>ProgramArguments</key>
<array>
<string>/opt/X11/lib/X11/xinit/launchd_startx</string>
<string>/opt/X11/bin/startx</string>
<string>--</string>
<string>/opt/X11/bin/Xquartz</string>
</array>
<key>Sockets</key>
<dict>
<key>org.macosforge.xquartz:0</key>
<dict>
<key>SecureSocketWithKey</key>
<string>DISPLAY</string>
</dict>
</dict>
<key>ServiceIPC</key>
<true/>
<key>EnableTransactions</key>
<true/>
...and 2 more line(s)
Contents of /Library/LaunchDaemons/com.rogueamoeba.instanton-agent.plist
- mod date: Mar 25 19:00:08 2014
- checksum: 3487242040
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.rogueamoeba.instanton-agent</string>
<key>MachServices</key>
<dict>
<key>com.rogueamoeba.instanton-agent</key>
<true/>
</dict>
<key>Program</key>
<string>/Library/Audio/Plug-Ins/HAL/InstantOn.driver/Contents/MacOS/instanton-a gent</string>
<key>ProgramArguments</key>
<array>
<string>instanton-agent</string>
</array>
<key>ThrottleInterval</key>
<integer>0</integer>
</dict>
</plist>
Contents of /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
- mod date: Nov 25 22:39:19 2013
- checksum: 1894334785
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>jp.co.canon.MasterInstaller</string>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller</string>
</array>
<key>ServiceIPC</key>
<true/>
<key>Sockets</key>
<dict>
<key>MasterSocket</key>
<dict>
<key>SockFamily</key>
<string>Unix</string>
<key>SockPathMode</key>
<integer>438</integer>
<key>SockPathName</key>
<string>/var/run/jp.co.canon.MasterInstaller.socket</string>
<key>SockType</key>
<string>Stream</string>
</dict>
...and 3 more line(s)
Contents of /Library/LaunchDaemons/org.virtualbox.startup.plist
- mod date: Mar 1 13:56:03 2015
- checksum: 3094394405
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key> <string>org.virtualbox.startup</string>
<key>Disabled</key> <false/>
<key>RunAtLoad</key> <true/>
<key>KeepAlive</key> <false/>
<key>LaunchOnlyOnce</key> <true/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh</string>
<string>restart</string>
</array>
</dict>
</plist>
Contents of /private/etc/ssh_config
- mod date: Jan 20 11:13:19 2013
- checksum: 1281775184
Host *
SendEnv LANG LC_*
Host *
XAuthLocation /opt/X11/bin/xauth
Contents of Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
- mod date: Nov 11 12:53:23 2010
- checksum: 1213721873
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.apple.Safari</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/S afariSyncClient</string>
<string>--sync</string>
<string>com.apple.Safari</string>
<string>--entitynames</string>
<string>com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>ThrottleInterval</key>
<integer>60</integer>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Library/Safari/Bookmarks.plist</string>
</array>
</dict>
...and 1 more line(s)
Contents of Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
- mod date: Mar 1 13:56:19 2015
- checksum: 3654809970
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Disabled</key>
<true/>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>org.virtualbox.vboxwebsvc</string>
<key>Program</key>
<string>/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv</string>
<key>Sockets</key>
<dict>
<key>Listeners</key>
<dict>
<key>SockServiceName</key>
<string>18083</string>
<key>SockType</key>
<string>stream</string>
<key>SockFamily</key>
<string>IPv4</string>
</dict>
</dict>
</dict>
...and 1 more line(s)
Bundles (new)
/Applications/VirtualBox.app
- org.virtualbox.app.VirtualBox
/Users/USER/Downloads/EtreCheck.app
- com.etresoft.EtreCheck
Installations
Office 2011 14.4.6 Update: 14/11/2014 3:29 pm
Adobe Flash Player: 12/11/2014 7:12 pm
Java 7 Update 71: 5/11/2014 1:23 pm
Canon ScanGear: 29/10/2014 5:15 pm
Adobe Flash Player: 26/10/2014 9:30 am
Elapsed time (sec): 823 -
Macbook pro late 2011 starting problem
I'm running OS Maverics 10.9.3 version on Macbook pro late 2011. Few days ago the OS got much slower than normal system. Then i installed the the new OS but it was good for few hours. Then after few hours it became slower again. Then I changed the HDD and installed the new OS. But I found the same problem again. Then I removed all backup files from the HDD. After removing all items it became to work normally. But after 15/17 days later when i'm trying to turn on the macbook a flashing folder icon appears then i pull down the display for a while. When the lights gone then i turn on again and it works normally. I tried the internet recovery option by pressing the (ctrl+R) button but it takes much time. But nothing happened. What is the problem?
Here is my etrecheck result:
EtreCheck version: 1.9.12 (48)
Report generated July 3, 2014 at 2:17:37 AM GMT+6
Hardware Information:
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:30:14
Disk Information:
TOSHIBA MQ01ABD050 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac HDD (disk0s2) / [Startup]: 499.76 GB (373.05 GB free)
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 20
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.gct.driver.gdmuwm (1.0.8 - SDK 10.4) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
[running] com.gct.dts.gdme2dn.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.moeppfdpoohhdcaefbfpmabjipnohiif.updater.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
AdobePDFViewer: Version: 10.0.0 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Safari Extensions:
Best YouTube Downloader: Version: 1.5.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Perian Support
Tuxera NTFS Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% storeagent
1% softwareupdated
1% fontd
0% syslogd
Top Processes by Memory:
114 MB com.apple.WebKit.WebContent
82 MB Safari
49 MB com.apple.IconServicesAgent
41 MB ocspd
33 MB WindowServer
Virtual Memory Information:
1.82 GB Free RAM
895 MB Active RAM
275 MB Inactive RAM
908 MB Wired RAM
437 MB Page-ins
2 MB Page-outsTry this:
Boot into recovery (OPTION key down) and select the recovery partition.
From the 4 option menu select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
If it says the disk cannot be repaired, replace it with a new HDD.
If it says it is good, take out the disk, place it in an enclosure and connect it to the MBP via USB.
If it boots the MBP, then the internal SATA cable is faulty and should be replaced.
Ciao. -
Macbook Pro Early 2011 having issues
Hi all
I hope this message finds you all well.
Sorry that my first post is one begging for help but with a gig 3 weeks away i am bricking it due to the fact that my macbook pro, early 2011 has been playing up of late. It first started having problems when the L shift key became stuck, not physically but after some investigation on here I used Karabiner software to ascertain the issue and disable the key. However since then the computer hasnt run properly at all.
I have tried disk repair and so forth, also run Avast virus check but the issues still persist.
I run Traktor DJ software and for no reason the macbook has started glitching, spinning wheel of doom comes and everything slows down. I can't run simultaneous programmes and certainly can't run my Arkaos Grand VJ software at all which isn't good when we have a big gig in 3 weeks time.
I have run the Etrecheck as shown below but I dont know what to make of it?!
Can someone please give me some advice as I am stuck and cant rely on the laptop for the gig which will throw a real spanner in the works.
Problem description:
Runs slow, spinning wheel frequently, cannot run arkaos software, tractor software glitches regularly, L shift is stuck on (presently disabled using Karabiner software
EtreCheck version: 2.0.4 (89)
Report generated 16 October 2014 14:01:30 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 9 days 1:39:24
Disk Information: ℹ️
ST500LM012 HN-M500MBB disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (104.69 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
JMicron Samsung S2 Portable 1 TB
S.M.A.R.T. Status: Verified
J-Unit (disk2s1) /Volumes/J-Unit : 1 TB (162.07 GB free)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
/Library/Parallels/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) Support
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) Support
[not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) Support
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) Support
[not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) Support
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) Support
[loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.avast.userinit.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[invalid?] com.parallels.desktop.launch.plist Support
[loaded] com.parallels.DesktopControlAgent.plist Support
[running] com.parallels.vm.prl_pcproxy.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[running] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.parallels.desktop.launchdaemon.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.avast.home.userinit.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
smcFanControl Application (/Applications/smcFanControl.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify UNKNOWN (missing value)
TorBrowser UNKNOWN (missing value)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
SE Media Sync Helper ApplicationHidden (/Applications/Sony Ericsson Media Sync.app/Contents/Resources/SE Media Sync Helper.app)
Karabiner Application (/Applications/Karabiner.app)
NIHardwareAgent ApplicationHidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
Scorch: Version: 6.2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
AdBlock
wrc
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
GPGPreferences Support
Native Instruments USB Audio Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 394.56 GB
Destinations:
Stampatron II [Local]
Total size: 499.76 GB
Total number of backups: 8
Oldest backup: 2014-10-08 21:14:51 +0000
Last backup: 2014-10-09 04:18:39 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 394.56 GB X 3)
Backup [Local]
Total size: 499.94 GB
Total number of backups: 1
Oldest backup: 2014-09-20 07:40:57 +0000
Last backup: 2014-09-20 07:40:57 +0000
Size of backup disk: Too small
Backup size 499.94 GB < (Disk used 394.56 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
3% bluetoothaudiod
2% com.avast.daemon
1% iTunes
1% Safari
Top Processes by Memory: ℹ️
205 MB Safari
106 MB com.apple.WebKit.WebContent
90 MB com.avast.daemon
69 MB Finder
43 MB iTunes
Virtual Memory Information: ℹ️
34 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.27 GB Wired RAM
20.97 GB Page-ins
2.19 GB Page-outsYou have Avast installed which could be causing some problems for your Mac's operation. Use the Avast uninstaller and get rid of it.
Boot into Recovery mode by holding down the Command and R keys together and use Disk Utility there to Repair your hard drive and repair disk permissions.
Hope that helps.
As for the shift key, you should take the computer to the Apple Genius Bar and have them look at it. -
I have a Macbook Pro Early 2011 from the USA. It is now running Mavericks. I connect it to a 27" Cinema Display that I bought in China after we moved to China. Before I installed Mavericks, I could run all of the Adobe CS6 and Adobe CS5.5 applications on my Macbook Pro while connected to the cinema display. Now that I have Mavericks installed, whenever I am connected to my 27" CInema display my Adobe applications crash upon opening. I know this is a rare scenario, but does anyone have any ideas how to fix this problem? Is there a new driver that needs installed? I'd appreciate any help.
I am also having a similar issue. I used Adobe Lightroom and my whole display goes black. Even my laptop screen and the lights on the keyboard go black. I can still hear the fan running, so I assume it is just the display. This is my first Mac and I have had nothing but issues. I think I am going back to Windows after this.
-
Macbook Pro early-2011 crashing/locking-up
Hello,
My MacBook Pro (early-2011 model 15") has been locking up and crashing lately. It was recently upgraded to Mavericks OSX.This has happened only a handful of randomn times over the past two months. I don't think it has to do with the OS version because it did this a couple months ago as stated when I had Lion, and also ML. However, in the past 24 hours i have locked up around 5 times and crashed at 3 times. I've attached the crash report below from the latest crash this morning. I use one usb port to connect to a Dell monitor using DisplayLink adapter, and the other usb port goes to a 4-port usb hub that has my wired keyboard, mouse, and phones that I test with plugged into. The mini displayport goes to another Dell monitor. Can anyone help me determine the issue? Does it look to you like the RAM has been corrupted and needs replacing perhaps? Or maybe it is this usb hub causing memory crashes from having so much stuff plugged into it? Log below:
Anonymous UUID: A06D9E0B-752F-521A-C64F-89E5D1C93276
Fri Nov 1 09:51:46 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 42 stepping: 7 microcode: 40
Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 4: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 5: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 6: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid
MCA error code: 0x117a
Model specific error code: 0x0001
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC7_ADDR(0x41e): 0x000000004dc98080
IA32_MC7_MISC(0x41f): 0x000000b72e020086
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
Processor 7: machine-check status 0x000
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: KINGSTON SV300S37A240G, 240.06 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: Plugable UGA-2K-A
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: G500
USB Device: Multimedia keyboard
USB Device: Hub
USB Device: XT912
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Hi Will-H,
Thanks for using Apple Support Communities. It sounds like more isolation might be needed to rule some things out. I would recommend this article:
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
Restart your Mac in safe mode.Start up in safe mode
Use Disk Utility to repair your computer’s internal disk.
Cheers,
- Ari -
Will a Macbook pro early 2011 installation disc work on a 2007 or 2008 Macbook pro 15
My collegue's 2007 or 2008 Macbook pro 15 inch keeps getting stuck on the apple load up screen everytime he hits the power button. He doesnt know what version it is and I forgot to write down the model number of it(Ill update May 16 at 10am PST). I tried safe mode, it worked but after the loading bar gets close to 1/2 it freezes up. He can not find his installation disc that came with the computer. I have mine but its for Model # A1278 I think its snow leopard. Will the installation disc and application disc run successfully on my collegue's 2007 or 2008 Macbook pro?
I apologize if there's a similar thread out there, I couldnt find one. -Will a MacBook Pro Early 2011 installation disc work on a 2007 or 2008 MacBook Pro 15?
No it will not.
Machine specific gray/back disks are for one model of Mac only as they only contain hardware drivers for that model, not previous ones.
The 10.6.3 white Snow Leopard retail disk will work and it's available from Apple online for a small charge.
My collegue's 2007 or 2008 Macbook pro 15 inch keeps getting stuck on the apple load up screen everytime he hits the power button.
I tried safe mode, it worked but after the loading bar gets close to 1/2 it freezes up.
This is indicative of a problem with the boot drive and the file structure retaining data on the drive.
The progress bar progressing and stopping means the fsck drive repair is failing, likley the drive incurred head shock damage at that point.
The boot drive itself is likely fine and the problem can be resolved but the disks are going to be required if it's running Snow Leopard.
First get the disks, then attempt Disk Utility > Repair Disk and check the SMART status if the drive is still good.
If there is no backup of data, get that off the machine using a external boot drive.
To fix that problem of a bad sectors, unfortutly the entire drive will need to be Zero Erased (security option > zero all data) using Disk Uility while c or option/alt key booted from the 10.6 disks (using a wired or built in keyboard), it's the only way.
This means all programs, files (remaining) and OS X will be removed in the process. You could replace the drive also.
Step by Step to fix your Mac
Create a data recovery/undelete external boot drive
How to erase and install Snow Leopard 10.6
Install/upgrade RAM or storage drive in Mac's
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50 -
Stuck trackpad button on Macbook Pro late 2011?
Hi everyone,
I have been experience some problemas lately with My Macbook Pro late 2011, which I bough in december 2011. The problem now is that the trackpad button seems to be like stuck, when you try touse the click not just the tap, the button seems to be down, I heard the problem mit be the battery or overheating, which is weird, because personally I believe i'm a great owner and take well care of my MBP.
Normally I solved any trouble related to hardware of software but this one seems to weird to me, so there's anyone know if theres something I can do, or should I take it to the Apple Store?? The thing is that I want to avoid the Apple Store because I work every single day with my computer and I need it, so It would be a big problem for me not to have it with me.
Other fact is that usually I take a Wireless magic mouse with me and a Wireless keyboard, so the computer hardware on keyboard and trackpad is practically new, but doesnt mean i dont use ít either... Help!!If you're having trouble 'clicking' using the trackpad, you really need to take your unit into your local Apple Store for service. It might be something minor. But the trackpad is one of the most delicate pieces of your computer and it should be working.
Clinton -
Macbook Pro(Early 2011) not turning on; Flashing Orange Light on Charger
So yesterday, I did a teardown of my Macbook pro (early 2011) in an effort to clean the keyboard because some keys weren't working. I used rubbing alcohol and As I was putting the keyboard and trackpad connectors back in, I heard the computer making a startup/shut down noise so; I realized I neglected to unplug the battery - out of fear of shock and impulse, I unplugged the battery quickly. The computer shut off and, ever since then, my computer won't turn on. When I plug in the charger; it initially gives me a very faint green light, and when I hold on the power button it changes into a very dim orange blinking light.
I've tried:
1) Resetting the SMC (No such luck)
2) Unplugging the battery; letting the charger charge the motherboard overnight (No luck)
I'd really appreciate some fresh ideas; just to reitterate, it only stopped working the second I impulsively unplugged the charger. So, can a battery die from something like that? Short circuit? Any advice would be really appreciated as I'm in the middle of finals week and really need it.My only issue with that is that there weren't any hardware issues before i decided to open it up. I know the apple people will be very eager to charge me for something in not convinced is a hardware issue. I just get the feeling i screwed something up while I was putting it back together. I'll post a picture of my logic board soon to see if there's something obvious I'm missing
-
Macbook pro early 2011 freezes, slow, weird fan noise + trackpad jumping around
Hi guys, see the Etrecheck report below. My 13' Macbook pro (early 2011) has been very slow for the last few months, the fan makes a weird blowing noise (several fellow students have looked around what the **** that noise was when it started doing it), and recently started freezing when opening iTunes, OpenOffice and even Firefox.
OH AND my trackpad has jumping around without me even touching it.
What do you guys think? What's the problem, what can I do? IF I take it in how much do you think it might cost?
Problem description:
Macbook is slow, freezes for few seconds regularly, and fan makes weird noise
EtreCheck version: 2.0.11 (98)
Report generated 7 Nov 2014 15:16:23 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 6:13:14
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (378.53 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.48 - SDK 10.6) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.48 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.2.48 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.2.48 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.2.48 - SDK 10.6) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[invalid?] com.maintain.CocktailPurgeInactiveMemory.plist Support
[invalid?] com.maintain.CocktailSystemEvents.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.maintain.CocktailScheduler.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.rim.BBDaemon.plist Support
[running] com.sophos.common.servicemanager.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
TuneupMyMac Application (/Applications/TuneupMyMac.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
NPVirtools: Version: 4.0 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 10.1.12 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User Internet Plug-ins: ℹ️
RealPlayer Plugin: Version: (null) Support
Safari Extensions: ℹ️
Slick Savings
Ebay Shopping Assistant
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
1% plugin-container
1% BBLaunchAgent
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
464 MB firefox
90 MB Finder
82 MB System Information
82 MB TuneupMyMac
69 MB InterCheck
Virtual Memory Information: ℹ️
565 MB Free RAM
1.37 GB Active RAM
746 MB Inactive RAM
1.14 GB Wired RAM
2.21 GB Page-ins
46 MB Page-outsI did as you suggested and it it's definitely not freezing as much, though a little bit still. Thanks though!
Trackpad is also still jumping around, but I figured that might have to be replaced anyways.
Anything else you recommend that I could / should do? -
Macbook Pro (Early 2011) not recognizing Apple Magic Mouse
OK, so I recently bought a MacBook Pro (Early 2011 Model) and I cant get my Magic Mouse to connect to the Bluetooth. This laptop is used, but I bought it from a Apple reseller and they told me that it was refurbished and that there should not be anything that is not working. Anyways, when I turn on my Apple Magic Mouse and go to Bluetooth or Mouse in the System Preferences, I don't see anything at all just the loading circle. It will not appear. I have tried doing the trick of holding Command+Option+P+R on startup like some people have suggested but that doesn't seem to change anything. I also brought it to the Apple store and the associate connected the mouse to one of the computers there, so I know that my mouse is working. Is there a way to tell if the Bluetooth in my laptop needs to be replaced? if so, can it be replaced easily without a big cost?
Hi kbridea1,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro isn’t recognizing your Magic Mouse but other devices are able to recognize it. The article linked below provides a lot of great troubleshooting suggestions that will resolve most issues like the one you’ve described.
Troubleshooting wireless mouse and keyboard issues
I hope this helps.
-Jason
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