MacBook Pro 17" can't start after Mavericks install
After update to Mavericks OS my MacBook Pro 17" cannot start, just a gray screen, even after several hours. Help!
Nenad
MBP 17" 8GB 1066MHz DDR3 SDRAM, OK.
2x256 SSD: this I do not understand: the original was with a HDD (max 500GB 7300rpm) or 256GB SSD, and a DVD station inside.
Can you clarify please (earlier you said: 2009, 2.8GHz/4/500).
Similar Messages
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MacBook Pro (late 2009) running slow after Mavericks install - EtreCheck printout included
Any advice appreciated!
Restarted my computer and ran EtreCheck prior to opening any programs.
EtreCheck version: 1.9.11 (43) - report generated June 7, 2014 at 4:32:12 PM CDT
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:4:14
Disk Information:
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (76.63 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.Logitech.Control Center.HID Driver (3.6.0 - SDK 10.6) Support
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.6) Support
[not loaded] com.cisco.nke.ipsec (1.0.0) Support
[kext loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.5) Support
[kext loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.4) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.4) Support
[not loaded] com.sierrawireless.driver.SierraODSupport (2.0.5) Support
[kext loaded] com.sierrawireless.driver.SierraSerial (1.0.1) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SierraSerial.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[running] org.chromium.chromoting.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[loaded] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
Flux
BoxSyncHelper
GrowlHelperApp
iTunesHelper
Connect360Helper
PSPWareHelper
Google Drive
Dropbox
Caffeine
Google Chrome
TuneupMyMac
StatusMenu
Internet Plug-ins:
nplastpass: Version: 2.5.5 Support
o1dbrowserplugin: Version: 5.4.1.18709 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.4.1.18709 Support
Mathematica: Version: 9.0.1.4092152 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
LastPass: Version: 3.1.21
Open in Internet Explorer: Version: 1.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.126
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Box Sync Support
remoting_host_prefpane Support
DivX Support
Flash Player Support
GPGPreferences Support
Growl Support
Logitech Control Center Support
MacFUSE Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% mds_stores
0% Google Drive
0% fontd
0% BoxSyncEngine
Top Processes by Memory:
106 MB com.apple.IconServicesAgent
78 MB Dropbox
78 MB Google Chrome
78 MB Google Drive
61 MB BoxSyncEngine
Virtual Memory Information:
1.84 GB Free RAM
1.21 GB Active RAM
308 MB Inactive RAM
407 MB Wired RAM
335 MB Page-ins
0 B Page-outsYou might want to consider pairing waaaay down on the User Login Items.
Having all of these apps launching at startup/login is probably slowing down your Mac's startup time AND having all of these apps running in the background is both eating yo CPU cycles and RAM.
Add or remove automatic items
Choose Apple menu > System Preferences, then click Users & Groups.
Select your user account, then click Login Items.
Do one of the following:
Click Add below the list on the right, select an app, document, folder, or disk, then click Add.If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.)
Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right.
Google apps like Chrome and Drive may still not be playing well and are NOT 100% compatible/compliant with OS X Mavericks.
Until Google releases a proper fix or official update for OS X Mavericks, completely uninstall these Google apps.
If you do not like Apple's Safari Web browser, as an alternative, try using Mozilla FireFox.
Mozilla constantly updates FireFox and just released a new update recently and is ,usually, more stable on OS X Mavericks. -
Hi, After having installed OS X Yosemite 10.10.1 on my MacBook Pro I can´t start Lightroom 5. Trying to do so there only appears a very short picture of blue start. I've tried to reinstall Lightroom 5.
I've solved the problem. I've removed all Adobe programs and started from the very beginning.
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My MacBook Pro is running very hot after lion install. Are there any hardware changes that will help? What can I do to get it back to normal?
I get the impression that most of the users on older hardware experiences similar temperature issues on Lion for a long time now. Awaiting for confirmation from the original poster.
In the meantime I'm just cautious with regards to pushing the machine to such extreme temps, since something tells me such behaviour which includes monitor flickering and the likes is nothing but abnormal for any type of use...
Any clues if 10.7.5 does anything on this? If not I'm afraid i see myself going back to SL for good... -
Macbook pro 2006 can only start on safe mode and it has a lot of squares on the screen
My macbook pro 2006 can only start on safe mode and it has a lot of squares on the screen even if I use an external display help? heres a picture http://i61.tinypic.com/vebszt.jpg
Mespinal130,
have you tried running your MacBook Pro’s Apple Hardware Test, to see if it can detect anything amiss? -
MacBook Pro 2010 crashing / kernal panic after Mavericks update
After we updated our MacBook Pro (late 2010) to mavericks, it has a kernal panic crash not just on wake/sleep, but also when a program is opened (usually 2 or 3rd program).
it happens when plugged in and when unplugged. I have tried a few of the "fixes" but nothing has helped. Doesn't seem to be the power issues some have sugested. Also, doesn't appear to be a HP issues others have also had.
Any help would be GREATLY appreciated.
Here is the lastest report:
Anonymous UUID: 4D4DD5DC-0E7B-7032-F79E-CF122DA0B93D
Tue Jan 14 11:30:57 2014
panic(cpu 0 caller 0xffffff7f8dda5fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fd7df000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80fd5f30f0 : 0xffffff800ba22f69
0xffffff80fd5f3170 : 0xffffff7f8dda5fac
0xffffff80fd5f3240 : 0xffffff7f8c4ba53d
0xffffff80fd5f3300 : 0xffffff7f8c586d9e
0xffffff80fd5f3340 : 0xffffff7f8c586dfc
0xffffff80fd5f33b0 : 0xffffff7f8c80b5be
0xffffff80fd5f34e0 : 0xffffff7f8c5aad41
0xffffff80fd5f3500 : 0xffffff7f8c4c108d
0xffffff80fd5f35b0 : 0xffffff7f8c4bebae
0xffffff80fd5f37b0 : 0xffffff7f8c4c0cb4
0xffffff80fd5f38a0 : 0xffffff7f8d403980
0xffffff80fd5f3900 : 0xffffff7f8d400702
0xffffff80fd5f3990 : 0xffffff7f8d3eb137
0xffffff80fd5f39c0 : 0xffffff7f8d3a8497
0xffffff80fd5f39e0 : 0xffffff7f8d3b8d30
0xffffff80fd5f3a10 : 0xffffff7f8d3b8bd1
0xffffff80fd5f3a60 : 0xffffff7f8d3b8a8e
0xffffff80fd5f3ab0 : 0xffffff7f8d3b75cd
0xffffff80fd5f3ad0 : 0xffffff7f8d3daf37
0xffffff80fd5f3b00 : 0xffffff800becb735
0xffffff80fd5f3b90 : 0xffffff800becd76f
0xffffff80fd5f3bf0 : 0xffffff800becb28f
0xffffff80fd5f3d40 : 0xffffff800bab6008
0xffffff80fd5f3e50 : 0xffffff800ba26bb1
0xffffff80fd5f3e80 : 0xffffff800ba139b5
0xffffff80fd5f3ef0 : 0xffffff800ba1e003
0xffffff80fd5f3f70 : 0xffffff800bac921d
0xffffff80fd5f3fb0 : 0xffffff800baf3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8dd98000->0xffffff7f8ddaafff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8dd90000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8c324000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8c0ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8c416000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8dd93000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8c469000->0xffffff7f8c6d8fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8c0ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8c459000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8c416000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8c6e3000->0xffffff7f8c98ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8c469000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8c0ba000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 d3a0000->0xffffff7f8d46afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8c0ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8c459000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8c416000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8c469000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 17960847219104
last loaded kext at 10900382690295: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f8c394000, size 335872)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:15” MBP Mid 2010 models have been recalled for GPU issues. See https://discussions.apple.com/docs/DOC-5681.
Official Apple statement: http://support.apple.com/kb/TS4088
Print out a copy of your kernel panic and a copy of this Knowledge Base article and go to an Apple store or Apple Authorizes Service Provider with your machine and the documentation.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
If it has been three years since your date of purchase then you are past the date covered by the recall but sometimes they honor it anyway.
More on this from another thread: https://discussions.apple.com/thread/5763560?tstart=0 -
Macbook pro very slow few weeks after Mavericks update
Hi,
Please I am in need of assistance. I have noticed some significant performance degradation after my OS upgrade. Slower system, spinning wheels, hanging and once crashing and restarting. I used to be able to run many apps simultaneously while zipping along. These days not so much.
I have run an etrecheck (following the example found in some other discussions). Please see output below. Any suggestions or advise is very welcome:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
StartOuc - Path: /Library/StartupItems/StartOuc
System Software:
OS X 10.9 (13A603) - Uptime: 1 day 22:38:3
Disk Information:
ST9500420AS disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MAC HD (disk0s2) /: 499.25 GB (62.31 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.rim.driver.BlackBerryUSBDriverVSP (0.0.74)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.barebones.authd.plist
[loaded] com.edb.launchd.apache.plist
[loaded] com.edb.launchd.postgresql-9.2.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.realvnc.vncserver.plist
[loaded] com.rim.BBDaemon.plist
[not loaded] com.teamviewer.teamviewer_service.plist
[loaded] PPPMonitord.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[failed] com.adobe.CS5ServiceManager.plist
[loaded] com.realvnc.vncserver.peruser.plist
[not loaded] com.realvnc.vncserver.prelogin.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
[loaded] Swapper.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
User Login Items:
KiesAgent
iTunesHelper
Google Chrome
Dropbox
Caffeine
GetBackupAgent
Clickfree BackupLink
CFAgent
3rd Party Preference Panes:
Flash Player
Growl
Java
MacFUSE
NTFS-3G
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
RealPlayer Plugin.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
MAC HD: Disk size: 499.25 GB Disk used: 436.94 GB
Destinations:
TimeMachine Backups [Local] (Last used)
Total size: Zero KB
Total number of backups: (null)
Size of backup disk: Too small
Backup size Zero KB < (Disk used 436.94 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
58% Google Chrome
22% WindowServer
6% CalendarAgent
5% Dropbox
4% Opera
3% hidd
3% sysmond
3% EtreCheck
2% Activity Monitor
2% Clickfree BackupLink
Top Processes by Memory:
590 MB Opera
246 MB Google Chrome
115 MB mds_stores
90 MB WindowServer
74 MB Dropbox
74 MB Evernote
66 MB Dock
66 MB Finder
57 MB Adium
49 MB com.apple.IconServicesAgent
Virtual Memory Statistics:
209 MB Free RAM
3.55 GB Active RAM
1.98 GB Inactive RAM
1.48 GB Wired RAM
9.05 GB Page-ins
104 MB Page-outs15” MBP Mid 2010 models have been recalled for GPU issues. See https://discussions.apple.com/docs/DOC-5681.
Official Apple statement: http://support.apple.com/kb/TS4088
Print out a copy of your kernel panic and a copy of this Knowledge Base article and go to an Apple store or Apple Authorizes Service Provider with your machine and the documentation.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
If it has been three years since your date of purchase then you are past the date covered by the recall but sometimes they honor it anyway.
More on this from another thread: https://discussions.apple.com/thread/5763560?tstart=0 -
Re: selling my MacBook Pro, how can I restore after I baked it up?
Im selling my Macbook Pro, I backed all up and now I need to erase to shipp the computer. How can I erase?
How do I securely delete data from the machine?
How to erase and install Snow Leopard 10.6
Erase, formatting, OS X installs on Mac's -
My MacBook Pro has been very slow after I install Mavericks OS
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:25:46
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 319,21 GB (132,44 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
net.kromtech.kext.Firewall (2.3.5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[failed] com.trusteer.rooks.rooksd.plist
[loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.hp.help.tocgenerator.plist
[loaded] com.rim.BBLaunchAgent.plist
[not loaded] com.trusteer.rapport.rapportd.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist
[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
CrossOver CD Helper
iTunesHelper
Microsoft Database Daemon
TomTomHOMERunner
3rd Party Preference Panes:
Flash Player
Java
MacFUSE
Perian
Internet Plug-ins:
Default Browser.plugin
DivX Web Player.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
WebEx64.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319,21 GB Disk used: 186,77 GB
Destinations:
Time Machine - Backup [Local] (Last used)
Total size: 490,11 GB
Total number of backups: 9
Oldest backup: 2013-09-23 11:46:42 +0000
Last backup: 2013-11-18 11:02:42 +0000
Size of backup disk: Too small
Backup size 490,11 GB < (Disk used 186,77 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% WindowServer
2% EtreCheck
2% Mail
0% sysmond
0% BBLaunchAgent
0% ocspd
0% Dock
0% fontd
0% Activity Monitor
0% opendirectoryd
Top Processes by Memory:
205 MB AntiVirus
160 MB Mail
131 MB com.apple.IconServicesAgent
127 MB MacKeeper Helper
123 MB mds_stores
98 MB Finder
98 MB Dock
66 MB Google Chrome
57 MB WindowServer
49 MB com.apple.WebKit.WebContent
Virtual Memory Statistics:
1.04 GB Free RAM
1.66 GB Active RAM
632 MB Inactive RAM
448 MB Wired RAM
471 MB Page-ins
0 B Page-outs
What I can do to rescue my MacBook?If you enabled FileVault when you upgraded, it will take a few hours for the conversion process to finish, and during that time performance will be reduced. Otherwise see below.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Why is startup on my macbook pro extremely slow (3 minutes) after Yosemite install?
Prior to Yosemite upgrade, my mid-2010 Macbook pro (4 gb RAM) booted up fairly quickly (within 1 minute). After the Yosemite installation, boot time now is approximately 3 minutes. I have repaired disc permissions and that did not fix the problem. Any suggestions?
nothing seems out of order, apart from the useless Norton Internet Security.
though, since you don't have lots of RAM, consider rebooting the Mac everyso often ( "Time since boot: 7 days 3:2:21").
" Battery Health: Replace Now": indeed, the battery is dead
Did it start getting slow since Yosemite upgrade? (the new OS does tend to slow things down) -
MacBook pro won't startup shortly after Lion install any ideas?
My MacBook Pro will not completely startup. This started shortly after OS Lion download. I've shut it down manually and it still won't startup.
Your assumption was correct I do not understand the messages. Here they are:
12/12/11 5:14:06.000 PM kernel: wlEvent: en1 p2p1 Link DOWN
12/12/11 5:16:02.127 PM mdworker32: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
12/12/11 5:16:40.295 PM com.apple.kextd: Cache file /System/Library/Caches/com.apple.kext.caches/Startup/KextPropertyValues_OSBundl eHelper_x86_64.plist.gz is out of date; not using.
12/12/11 5:16:40.295 PM com.apple.kextd: Rescanning kernel extensions.
12/12/11 5:16:40.000 PM kernel: Resetting IOCatalogue.
12/12/11 5:16:43.760 PM com.apple.kextcache: rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache
12/12/11 5:16:44.610 PM com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
12/12/11 5:16:47.034 PM com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
12/12/11 5:16:47.503 PM com.apple.kextcache: JMicronATA.kext does not declare a kernel dependency; using com.apple.kernel.6.0.
12/12/11 5:16:49.286 PM com.apple.kextcache: / locked; waiting for lock.
12/12/11 5:17:01.425 PM com.apple.kextcache: / locked; waiting for lock.
12/12/11 5:17:06.504 PM com.apple.SecurityServer: Session 100009 created
12/12/11 5:17:23.875 PM com.apple.kextcache: Created prelinked kernel //System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
12/12/11 5:17:23.920 PM com.apple.kextcache: rebuilding /System/Library/Caches/com.apple.corestorage/EFILoginLocalizations
12/12/11 5:17:28.623 PM com.apple.kextcache: /: no supported helper partitions to update.
12/12/11 5:17:28.624 PM com.apple.kextcache: Lock acquired; proceeding.
12/12/11 5:17:28.631 PM com.apple.kextcache: /: no supported helper partitions to update.
12/12/11 5:17:28.632 PM com.apple.kextcache: Lock acquired; proceeding.
12/12/11 5:17:28.637 PM com.apple.kextcache: /: no supported helper partitions to update.
12/12/11 5:20:45.355 PM com.apple.quicklook: ImageIO: <ERROR> CGImageReadSessionGetCachedImageBlockData *** CGImageReadSessionGetCachedImageBlockData: readSession [0x7fe672421350] has bad readRef [0x7fe672610c60] -
Processor: 2.9 Ghz Intel Core i7
Memory: 8GB 1600 MHz DDR3
HDD: 1TB (5400rpm)
Graphics: Intel HD Graphics 4000
OS: OS X Mavericks (10.9.4)These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract—not at the end.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entirecontents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
MacBook Pro freezes every 15 minutes after Mavericks upgrade
After upgrading to OS X 10.9.3 my computer freezes every 15 or so minutes in the middle of working. The keyboard and touch pad stop working and the mouse curser disappears. I'm using Ableton audio software and the audio will continue playing and looping normally but I loose any control to stop the audio or the program and I can not switch windows or even control volume. The only way to stop it is to hold down the power button and reboot. When restarting I tried pressing the command option +P +R through 3 whole sequences and still once I begin working again it freezes again. This has never happened in the 5 or so years of owning this computer and everything worked great while using lion. Only after installing the new upgrade of OSX did it start to do this. Any help would be appreciated. I live far away from any Mac store or Genius Bar.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I can get it started when I hold the button down, but then it's extremely slow. What can I do? I ran disk repair yesterday, then it worked fine, right until it just crashed an hour ago while I tried to wake it from 'sleep mode'.
I thankfully got to update my Time Machine on my external harddrive yesterday when I finally got it working.
Anyone who can tell if there's anything I can do to get it up and running again?If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the boot drive is failing, or that there's some other hardware fault. Run the Apple Hardware Test or Apple Diagnostics.
Even if the test is negative, you should make a "Genius" appointment at an Apple Store to have the machine tested more thoroughly. -
Macbook pro (2010) having graphical glitches after Mavericks update
What is your take?
graphical glitches appear and disappear randomly. Didn't have them before Mavericks update!
Thanks a lot for the help15” MBP Mid 2010 models have been recalled for GPU issues. See https://discussions.apple.com/docs/DOC-5681.
Official Apple statement: http://support.apple.com/kb/TS4088
Print out a copy of your kernel panic and a copy of this Knowledge Base article and go to an Apple store or Apple Authorizes Service Provider with your machine and the documentation.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
If it has been three years since your date of purchase then you are past the date covered by the recall but sometimes they honor it anyway.
More on this from another thread: https://discussions.apple.com/thread/5763560?tstart=0
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