MacBook Pro 17" - out of the box, speaker not working (popping)

I ordered a new MacBook Pro 17" for my wife and the internal speaker does nothing more than pop and crackle every second or so, with silence in between.  I've tried playing a YouTube video as well as FaceTime, but the behavior is the same.
Is this a common problem or simply a DOA?

Torloc,
When you say it disabled the Admin login, you mean that the administrative account in Windows is disabled? Have you tried doing the recovery a second time? Maybe it just had a problem the time.
doug5769 and mmack012000,
You both say you have the same problem. Can you be a little more specific? Are you using the same laptop model? Where exactly do you run into the problem when doing the recovery?
I'd just like to try to find out what exactly is happening.
If you can't solve your issue and no one in the community can help, you can try contacting support to speak with a tech support agent at (800) 457-7777.
- Peter

Similar Messages

  • How do you restore 15" MacBook Pro to out of the box condition?

    How do you restore 15" MacBook Pro to out of the box condition?

    By reading the instructions in the "More Like This" column over here.-------->

  • Late 2013 13" Macbook Pro Retina Out of the Box Condition

    I have just purchased my LAte 2013 Macbook Pro Retina 13" 2.6Ghz i5 512 Gb. Out of the box, it won't boot because there is no charge in it, and the keys feel a little less tactile, a littile stiff than the one on my Late 2012 Macbook Pro Retina. Also when the Macbook Pro finally booted up(after i plugged in the mag safe adaptor) I checked the battery status and there is already 3 charge cycles on it. Are these normal for an expensive Macbook Pro out of the box?
    Thanks!

    Whether any previously built Mac notebook of any model came out of the box with a charge in the battery doesn't mean currently manufactured unit will or does. There have been several posts on these forum about the newest units not having a battery charge. I suspect there are many more units then are represented on these forum simply because most people would actually connect the AC charger as the first step in setting up a new computer and then you have others that don't think anything about it.
    Who said the battery was Discharged Deeply. Just being at 0% of a charge doesn't mean it ws Deeply Discharged. Sure it isn't the best thing to do once the battery has been charged fully to constantly discharge it to 0%.
    The battery has built in circuitry
    Since this is the second brand new system you have had that has come like this, and many other it seems, I would say it is normal for the newly built systems.

  • Factory Recovery (Out of The Box Recovery) not working properly

    I've got a Satellite L505D-G6000, 4 months out of warranty, go figure right, running windows 7 home pro.  I've had an issue that I needed to get it back to "Out of the box" condition again.  I ran the Recovery as laid out in the instructions "Press the "0" key while starting the computer" and get through the majority of the recovery, then it reboots and goes into System configuration.  Now it hangs on the configuration part and if it's interupted it disables the "Admin" login and will not recognize any USB devices OR the built in buttons on the laptop. 
    Any suggestions?

    Torloc,
    When you say it disabled the Admin login, you mean that the administrative account in Windows is disabled? Have you tried doing the recovery a second time? Maybe it just had a problem the time.
    doug5769 and mmack012000,
    You both say you have the same problem. Can you be a little more specific? Are you using the same laptop model? Where exactly do you run into the problem when doing the recovery?
    I'd just like to try to find out what exactly is happening.
    If you can't solve your issue and no one in the community can help, you can try contacting support to speak with a tech support agent at (800) 457-7777.
    - Peter

  • Windows xp on macbook pro 2011 paralles on the monitor does not work

    windows xp on macbook pro 2011 with paralles desktop 6 monitor is working to evil;
    windows 7 with bootcamp work but I activate the software does not start on reboot, I apologize for the translation, thanks

    Post in your native language. There are excellent translators.

  • How do i get a mac book pro to out of the box

    how do i get my mac book pro to out of the box.  clear everything off it and start over

    Boot with your original system installation DVD: with the disc in the drive, restart the MBP while holding the C key. From the Utilities menu, select Disk Utility. Erase the internal disk.
    Quit Disk Utility and install OS X. Install the applications that came with the MBP from the Applications DVD.

  • Resetting my MacBook Air to out of the box conditions

    Resetting my MacBook Air to out of the box conditions

    Use its original thumbdrive or preloaded recovery partition(press Option at startup) to erase the drive and install a new OS.
    (78019)

  • I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

    I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?

    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet
                if possible because it is three times faster than wireless.
    This will install the version of OS X that originally came with your model if you have a model that supports Internet Recovery - 2010 models and later: Computers that can be upgraded to use OS X Internet Recovery.

  • I have programmed iCal and Address book to sync via MobileMe. The info I type in iCal and Address Book on the MacBook Pro gets updated on the iPad, but not the other way around. Any hints?

    I have programmed iCal and Address book to sync via MobileMe. The info I type in iCal on the MacBook Pro get updated on the iPad, but not the other way around. Any hints?

    Levi G B ... Also found another thread by Davidfromsurfside on 10/14/11 0703A with the same problem. I responded on his thread "I have the same problem. IOS5 on iPad1, iPad2 and iPhone4S all with iCloud on. Lion 10.7.2 installed on my MacBookPro and iCloud set up/on. Any new iCal entry on either iPad or on the iPhone ends up via iCloud on both iPads and iPhone. BUT NOT ON THE MacBookPro. And iCal entry on the MacBookPro does NOT GET SENT to iCloud.com or to either iPad or the iPhone. This is a huge problem for me because I do all my office scheduling on the iPad or iPhone but rely on the MakeBookPro to print out daily client lists. I REALLY need to get this fixed...it is causing major business issues. " No one so far has had a fix....  :(

  • Please help. just got my jabra halo, worked fine with my iphone4 but can't use it on my macbook pro. it always prompts " the devise does not have the necessary service

    please help. just got my jabra halo, worked fine with my iphone4 but can't use it on my macbook pro. it always prompts " the devise does not have the necessary service

    Found these instructions here:
    https://discussions.apple.com/message/15388885#15388885
    I found an answer that worked for me. I am using an iMac.
    (1) Sign out of the iTunes store
    (2) Open a NEW account with a new Apple ID
    (3) Go through the sign up process and then go to the ACCOUNT INFORMATION page
    (4) Go to RECOMENDATIONS & PING POSTING
    (5) Turn on Genius there
    Once the Genius updates, you can sign out and then sign in under your original Apple ID or the e-mail address you use for the iTunes store. All my store credit was there and now Genius worked.
    Rather odd but I actually like the Genius at times except when it can't deal with some of my lesser known bands that I listen to.
    Worked for me.

  • Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV.  I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on.  I'm able to mirror from my Ipad but not my Mac, any thoughts?

    Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV.  I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on.  I'm able to mirror from my Ipad but not my Mac, any thoughts?

    Welcome to the Apple Support Communities
    AirPlay Mirroring is supported on your Mac, but it needs OS X Mountain Lion (10.8). See > http://support.apple.com/kb/HT5404
    You have two possibilities:
    1. Make a backup, open App Store and purchase Mountain Lion to upgrade to this OS X. Then, you will find the AirPlay Mirroring icon at the top right of the display, on the menu bar, or on System Preferences > Displays.
    2. Keep OS X Lion and use AirParrot > http://www.airparrot.com
    Both options work properly, but I recommend AirPlay Mirroring as it doesn't need a third-party program

  • I plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    i plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???

    Sometimes you have to reset the SMC two or three times for it to work, don't know why. I've seen that error message before and 100% of the time it was fixed with an SMC reset. I suppose it's possible that your keyboard or mouse IS drawing too much power, do you have access to another you could try?

  • My trackpad is not responding properly on MacBook Pro.  Can move the cursor but not click on icons or similar items.

    My trackpad is not responding properly on MacBook Pro.  Can move the cursor but not click on icons or similar items.

    Intel-based Apple Portables: Troubleshooting unresponsive trackpad issues

  • I have a new iPad2 - just out of the box.  Everything works, except I cannot download or update applications. It will not accept my password. My iPod will accept the password. What might the problem be?

    I  have a new iPad2 - just out of the box.  Everything works, except I cannot download or update applications. It will not accept my password. My iPod will accept the password. What might the problem be?  Any ideas?

    Brock8821-
    Use iTunes on your computer.  With the iPad connected, sign into your Apple account and check for updates.
    Doing this should straighten out the problem.
    Fred

  • Macbook Pro 17" - My built in speakers are not working.

    Macbook Pro 17"
    My built in speakers are not working.
    The speaker logo is not highlighted (grey not Black) and when in sound options  "output" pane only displays the digital out for 'optical' - ie, the internal speakers dont register (headphone socket works)
    Any ideas?

    1. If red light is visible in the headphone port, plug the headphone into and out of the port 5 or 6 times
         to flip the microswitch inside the port. Hopefully that will make the mode revert back to analog from digital.
    2. Reset PRAM. http://support.apple.com/kb/PH4405
    3. Reset SMC.   http://support.apple.com/kb/HT3964
         Choose the appropriate method.
    Hope any one of these steps helps.

Maybe you are looking for

  • How directly delete file from iPod Classic?

    What a pity that when listening to the music file and press and hold the center button in the menu that appears, there is no "Delete file".

  • Ms-7360 P35 Neo wo't boot with full 8GB DDR2

    Let's begin with me stating my problem: I recently bought these ddr2 modules: http://www.ocztechnology.com/products/memory/ocz_ddr2_pc2_6400_vista_performance_gold_4gb_dual_channel (2x2GB OCZ Gold PC2-6400) I already had 2x2gb Patriot ddr2 (http://ww

  • CORBA Errors

    I am new to CORBA Programming. Are the below errors very common errors occur due to some misunderstanding on Java ORB & CORBA Programming? ERROR: org.omg.CORBA.MARSHAL: minor code:0 complete: Maybe org.omg.CORBA.MARSHAL: minor code:0 complete: Maybe

  • Embeded Videos won't play.

    I can play videos on Youtube just fine, but if I play them anywhere that they are embedded they don't work (like Facebook and NHl.com). I'm using Firefox 13.0.1, When I was using Firefox 12 everything was ok. I've tried Disabling my add-ons, running

  • Discussion Channel Configuration Problem

    I have configured my discussion channel in MyFrontPageTabPanelContainer. But when ever i am trying to login as portal user to see the channel i am getting the following error in errors log file:- "CORE3282: stdout: Error: java.io.IOException: Server