MacBook pro 17 when turned on has screen with stripes and won't go into log in screen
When i turn on my MacBook Pro 17 the initial screen is striped and the just keeps loading it will not go on to the sign in screen
Hi brianhomerj,
Welcome to the Apple Support Communities!
In your situation, I would recommend reading over the attached article. The article provides very good information and troubleshooting steps for startup issues.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
Have a great day,
Joe
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How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
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Make sure nothing else is running so you keep the thermal load down. -
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This morning i was not able to hear sound on my recently purchased macbookpro retina 15 inch model.My attempts to resolve this issue by going to system preferences and removing the mute box that was ticked as active. i had downloaded much earlier a mac version of logmein app and noticed that in the sound box noted above that there was a bar indicating that the default was now to logmein. i had never used this app. Why it started today, i have no idea. I moved the logmein application to trash and deleted the app , however it did not remove the default option which still blocked the sound.
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MacBook Pro w/10.6.8 requires me to sign in twice at initial log-in screen before loading
My MacBook Pro w/10.6.8 requires me to sign in twice at initial log-in screen before loading.. In addition, after Safari 5.1.7 has been open for a few hours the browser stops loading pages and then the entire computer freezes and I have to do a forced reboot with the power button. The first push of the power button brings up the four options screen: "sleep, restart, turn off, logout" but they don't work. I have to force shutdown.
I don't have either of these problems from a safe boot. However a boot from a clean "Test" administrator account still requires me to login twice before the desktop loads.
If I login once as either Test or my User Name then choose the " back" button then switch to the other login option before pressig the return key, I only have to login in once at the new login screen.
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I have also been having LCD problems (according to recent Genius Bar visit, not related to the NVIDIA 8300 problem). Sometimes (every 2-3 times I start the MBP) the MBP will reboot but the screen will be so dark I can't see the cursor and can barely see the desktop. The brightness is set at max and pressing the buttons up/down don't affect the dark screen. Usually I restart and the screen appears normal. This problem occurs with Safe, Test and User Name boots.
Thanks for any suggestionsI have the same issue and eventually revirted to logging in web wise to emails and have found that its not so bad- but the moment app wants to access mail it slows down and have had had issues again.
I know that Mac products when accessing emails have a tendancey to semi download images- and was told that this can be the issue by a friend( not sure how rellable this is) but have noticed a coralation between the two factors.
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I am running MS Office for Mac 2008 on my MacBook Pro. I do not have the Standard and Formatting toolbar fixed into position, as I would expect and would like. I can access them via the View menu, where I have to select and de-select them before I can get them to display, but lose them when I log off. Can anyone help? I have tried all the usual and supplied help facilities to no avail. Thanks
Post the question in Microsoft's own Office for Mac forum.
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MacBook pro when windows 7 has startup problem and Mac os doesn't work
I installed windows 7 on my MacBook pro and it did work well. But now windows has a startup problem and "startup repair" couldn't solve it, so I can't use both Mac os and windows and my laptop has become completely useless. Any suggestion?
Reboot and hold down command-R at the sound of the chime, that should take you to the Lion recovery partition, if it does go to disk utility and see if you have an OSX partition at all.
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My macbook pro 2010 on mavericks has started switching off and restarting for no reason
ive recently bought a macbook pro 2010 off a good and trusted friend ( so i am very new to the whole mac world )
the problem i have is the macbook has decided to start switching off at random times , it restarts straight away and i dont loose any work , the only programme i use is logic and google really , im on mavericks ,the person i bought it off says this has never happened to him and i do trust him on that, it does it if im working on battery or with charger in
this is the report it brought up last time it did it, and id only had the mac on 10 min and was on google
Anonymous UUID: 43AD5FD8-FBFB-46ED-0ADD-12866D6AF953
Wed Oct 15 21:27:01 2014
panic(cpu 1 caller 0xffffff7f96a3df7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8130760000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff811ed9b140 : 0xffffff8014622f79
0xffffff811ed9b1c0 : 0xffffff7f96a3df7c
0xffffff811ed9b290 : 0xffffff7f95026f1b
0xffffff811ed9b350 : 0xffffff7f950f050a
0xffffff811ed9b390 : 0xffffff7f950f057a
0xffffff811ed9b400 : 0xffffff7f9536f056
0xffffff811ed9b530 : 0xffffff7f95113ba9
0xffffff811ed9b550 : 0xffffff7f9502d96d
0xffffff811ed9b600 : 0xffffff7f9502b478
0xffffff811ed9b800 : 0xffffff7f9502c3f6
0xffffff811ed9b8e0 : 0xffffff7f960929c2
0xffffff811ed9b920 : 0xffffff7f960a237f
0xffffff811ed9b940 : 0xffffff7f960d033b
0xffffff811ed9b980 : 0xffffff7f960d039b
0xffffff811ed9b9c0 : 0xffffff7f960a7e15
0xffffff811ed9ba10 : 0xffffff7f96073b5e
0xffffff811ed9baa0 : 0xffffff7f9606fae7
0xffffff811ed9bad0 : 0xffffff7f9606d636
0xffffff811ed9bb00 : 0xffffff8014ace793
0xffffff811ed9bb90 : 0xffffff8014ad068f
0xffffff811ed9bbf0 : 0xffffff8014ace1af
0xffffff811ed9bd40 : 0xffffff80146b6998
0xffffff811ed9be50 : 0xffffff8014626bc1
0xffffff811ed9be80 : 0xffffff80146139c5
0xffffff811ed9bef0 : 0xffffff801461e013
0xffffff811ed9bf70 : 0xffffff80146c9b9d
0xffffff811ed9bfb0 : 0xffffff80146f4196
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f96a2f000->0xffffff7f96a42fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f96a27000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f94f2c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f96a2a000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000->0xffffff7f9523ffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f94fc7000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9524a000->0xffffff7f954f3fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 6052000->0xffffff7f9611cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f94cbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f94fc7000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f94f84000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f94fd7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000014400000
Kernel text base: 0xffffff8014600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2928493304012
last loaded kext at 271275450773: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f96bc9000, size 65536)
last unloaded kext at 346826684424: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f96bc9000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMer
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:Your model has two GPUs or video chips. One is integrated into the processor. The other is a standalone graphic processor. In other words it is "discrete" with respect to the other, integrated graphic processor.
A new motherboard is expensive. Between 3-500 dollars from what I understand. Your local Apple dealer can tell you more. -
Macbook pro running 6.8 has wifi cutting out and extremely slow
My macbook Pro recently started having issues where the Airport says the wifi signal is full, yet is extremely slow(.5mbps compared to 30 that i normally get.)
It also cuts out but says it is still connected, but chrome, safari, itunes all cannot connect even to google.
So far I have tried,
Deleteing the playlist items in system configuration
restarting the router manually and from the router control panel
shutting off my airport card and turning it back on
set a new location in network preferences
setting DNS to Google DNS and openDNS
setting IPv4 settings to manual
checking the router channel
restarting my computer
setting the network utility to constantly ping
checked the preferences on the netgear router site
turning bluetooth on and off
setting and unsetting a firewall
using network diagnostics
the only thing that works is to turn airport off, then on again and reconnect. even then, I can only get a few page views, sometimes only one, before it stops loading anything. my wifi connection used to be amazing, then one day it just started doing this. I get very slow speeds when I can connect, and downloads are extremely slow.I also finger McAffee as the culprit, it's not necessary on Mac's as of 10.6.8+ Apple installed their own anti-OS X malware detector and it checks for updates like every 26 hours or so.
If you need to clean the Windows malware off their files, the free ClamXav does the job nicely and doesn't bugger up the machine as it's run as you need it.
For your other slowdown issues, I suggest you look through these tips of mine, my Snow Leopard is incredibly fast.
Why is my computer slow?
Diagnosing network issues
Tune up your Mac here
For Snow Leopard Speed Freaks
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
My MacBook pro shuts down randomly --- seems associated with firefox and/or mail
My MacBook pro shuts down randomly. Seems to be associated with firefox or mail
SWE70 wrote:
It is a brand new Macbook pro 15 retina (late 2013)
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
so like it says, ive never had an issue. and now it won't turn on. it's plugged in to charge, and the light is green, as usual. I don't know what's happened, is there a way to turn it on at all? or am I going to have to take it into apple?
The Mac is inherently a Multi-User system, even if you are the only one who ever used it.
This means that System Directories are kept almost entirely unmodified, and all of YOUR files, including things that seem like "system-wide" preferences, are all kept under /Users/Your login/ in your private directory.
I recommend you re-install Mac OS X. That should restore any parts of the System you discarded by accident. Your files should remain untouched throughout the entire process, PROVIDED you have no pre-existing Directory damage.
If you are running 10.7 or later, hold down Command-R at startup, which will take you to Recovery_HD, and use Disk Utility to (Repair Disk). Run it again until it is stuck or finds no more errors.
Then re-download and re-install Mac OS X.
You should not need to do a "clean Install" [where one copies off all User files onto two Backups, erases the drive, and installs on a clean drive]. Any part of Mac OS X that was missing or damaged will be replaced by a fresh copy. -
please help me.. i m stressed out
http://support.apple.com/kb/ht3964
There are links on this page to take you to your specific model of MBP - removable battery or no removable battery. -
Neither drive has enough room to consolidate the entire library. And over time (for reasons I just chalk up to the Acer being a bad computer), I've inadvertently created multiple "libraries". After everything went missing somehow a couple of years ago, I had to import a previous library called "Previous iTunes Library," and my library has annoyingly enough been called that ever since. What's the best way to make all this get fixed into a new complete library on my new Mac? I have an external hard drive, and if I cleared everything else off of it, it might be able to store the entire consolidated library. Would that work?
It sounds like the library might have been placed in your Home/Library folder which is invisible.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
When you find the iPhoto library move it to your Pictures folder.
OT -
I have tried shutting down from the apple...I have tried shutting down by trying to close the software update window (which won't let me close)...and have tried shutting down with just using the button. But the software blocks me from shutting down.
Hold down the option-command-esc keys and Force Quit Software update.
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