MacBook Pro 2009, Mavericks. Froze, and on restart, now boots to Utilities. Thinks my HD was erased. Help?
Title sums it up. I have an Early 2009 MacBook Pro running Mavericks. Today it froze for 10+ minutes during routine web browsing/iTunes using/etc. Nothing out of the ordinary. I forced a restart, and now it boots into Utilities and wants to restore my HD from a TC backup! I backed up last week so it's not like I'll lose much that matters, but this behavior is pretty, um, concerning. Any ideas what's going wrong? Is this a hardware issue?
Thanks.
Try to reset the SMC and PRAM:
http://support.apple.com/en-us/HT201295
http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
Then try a Safe Boot:
support.apple.com/en-us/HT201262http://
Ciao.
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Macbook Pro 2009 runs slowly and freezes. Can someone look at this Etrecheck report and tell me what's wrong?
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 6 days 16:17:8
Disk Information:
FUJITSU MJA2160BH FFS G1 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
MacBook HD (disk0s2) /: 159.18 GB (29.38 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.spsys.driver.IOKitDriver (1.0.0d1)
com.parallels.kext.usbconnect (8.0 18615.948847)
com.parallels.kext.hypervisor (8.0 18615.948847)
com.parallels.kext.hidhook (8.0 18615.948847)
com.parallels.kext.netbridge (8.0 18615.948847)
com.parallels.kext.vnic (8.0 18615.948847)
com.parallels.filesystems.prlufs (2010.12.28)
Startup Items:
StartupComponent: Path: /Library/StartupItems/StartupComponent
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.fitbit.galileod.plist 3rd-Party support link
[System] com.spsecure.daemon.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.spsecure.useragent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] [email protected]
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
Dropbox
EvernoteHelper
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071503000004 3rd-Party support link
fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
MacFUSE 3rd-Party support link
Bad Fonts:
None
Old Applications:
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
37% prl_vm_app
10% WindowServer
9% Google Chrome
1% hidd
1% Agent
Top Processes by Memory:
602 MB prl_vm_app
115 MB Google Chrome
82 MB Google Chrome Helper
82 MB Mail
70 MB Microsoft Word
Virtual Memory Information:
137 MB Free RAM
782 MB Active RAM
718 MB Inactive RAM
1.50 GB Wired RAM
23.02 GB Page-ins
1.21 GB Page-outsHey greytdogs,
I would give some of the suggestions in this link a shot:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
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Bought a Macbook pro 2009 2.8 ghz used, how do I make the most? (it was not formatted)
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When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
MacBook Pro 2009 very slow and extremely hot
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Macbook Pro Core Duo froze and now boots into grey screen
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Boot in safe mode.* This will cause certain caches maintained by the system to be rebuilt. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
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I have had my macbook pro for 4 months and it is now running extremely slowly
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so like it says, ive never had an issue. and now it won't turn on. it's plugged in to charge, and the light is green, as usual. I don't know what's happened, is there a way to turn it on at all? or am I going to have to take it into apple?
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I recommend you re-install Mac OS X. That should restore any parts of the System you discarded by accident. Your files should remain untouched throughout the entire process, PROVIDED you have no pre-existing Directory damage.
If you are running 10.7 or later, hold down Command-R at startup, which will take you to Recovery_HD, and use Disk Utility to (Repair Disk). Run it again until it is stuck or finds no more errors.
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I was browsing Youtube when the entire Macbook Pro (2009) froze up. After a couple of minutes, I forced a shut down and now when I try starting it back up it just displays the apple logo against the grey backdrop with the loading circle just going around and around.
I have no idea what's going on with it. I tried disconnecting it from the power cord--letting it cool down, took the battery out, etc...That's called a Gray Screen issue and it could be caused by multiple factors.
You can run through the Steps here to narrow it down
https://discussions.apple.com/docs/DOC-3353 -
I have a Macbook pro 2009 with Snow Leopard. Which system can I install without running into complicated problems which I will not be able to solve by myself- a person with limited problem solving abilities. (Mountain Lion, Mavericks, Yosemite?)
It will make it easier to help you w/ your problem to know the size and RAM installed.
"Yesterday I couldn't update the maps on my Garmin because it said the OS I had wouldn't work"
What OS will your Garmin work with? Funny there was someone else that did that and upgraded to Yosemite and regretted it.
I'd say Lion if your Garmin is compatible.
Both Lion and Mountain Lion are downloadable from the Apple Store:
http://store.apple.com/us/product/D6106Z/A/os-x-lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
The OSs will get more resource hungry the higher you go. -
MacBook Pro 2009 new hard drive install results in very slow function and freezing
I just wanted to post my resolution to a problem that I had trouble finding an answer to on these forums.
Short version:
I replaced the hard drive in my 2009 MacBook Pro because the computer froze and upon reboot the Disk Utility said it was corrupted, but with the new hard drive the computer ran very slowly and often showed the spinning rainbow wheel. I replaced the SATA cable that connects the hard drive to the motherboard and it works perfectly once again.
Long version:
Recently my MacBook Pro (2009 running Snow Leopard) froze up and I performed a hard reset by holding down the power button. When I turned the computer back on it would not boot OS so I ran disk utility from the Snow Leopard install DVD. The test said the hard drive was corrupted, and since the computer is way past warranty I decided to change the drive out myself. I bought a 500GB Seagate Momentus 5400 Drive from Amazon, opened the computer and replaced the existing hard drive with the new one. When I first booted from the OS install DVD, my computer was not recognizing that any hard drive was present. I read somewhere on these forums that sometimes the formatting on new Seagate drives can't be read by MacBooks and they need to be reformatted using another computer, but I tried simply taking the hard drive out and putting it back in a couple of times thinking maybe I had just not plugged it in correctly. After the 4th attempt the hard drive magically showed up, and I was able to reformat the drive and install OS and even Windows XP on bootcamp.
Everything seemed to be okay but applications were running slowly considering this was a fresh drive and OS install. Over time, the computer started to hang more and more. In OS I would get the spinning rainbow wheel even when doing something as simple as opening a browser window in Chrome or trying to type into a text field. When I tried to use Windows it would simply freeze after only a short time and I'd have to do a hard reset.
I went to the Genius Bar at the Apple store which was unhelpful, so I continued searching through these forums to try to figure out the problem. I noticed a lot of people had trouble with the SATA cable that came with the computer because it's quite thin and delicate, and would get damaged when changing out the hard drive. However most of these people seemed to experience a question mark when starting up the computer, whereas mine would fully boot and be functional for a time. I thought it unlikely that a damaged cable could possibly leave the computer partially functional. Finally though I gave in a dropped the $26 for a new SATA cable on Amazon. As soon as I installed it the problem was fixed, and the computer runs as fast as when I first bought it. I don't know if I damaged the cable changing the hard drive (I was extremely careful) or if my original hard drive was not actually corrupted and the cable was already damaged. I mentioned the possibility of the cable being damaged at the Apple store and the representative said that often times they fail because people carry the laptop with one hand, and because of the way this model was designed this puts a lot of pressure right on that thin cable. Regardless, if you do plan on changing out your hard drive in your MacBook keep in mind that the SATA cable is sensitive, and that if you experience problems with a fresh hard drive and OS install the SATA cable is a likely culprit.If you think you have either a hard drive or a cable problem, to the best of my knowledge the only product that can help isolate both of them is Scannerz. You can check it out at:
http://scsc-online.com/Scannerz.html
I think that's the correct link. If it isn't and you're interested and that's wrong, just google it. I'd also check out their downloads section, especially the sort of short document on using path isolation to detect and isolate problems.
Scannerz can detect both errors and irregularities. It uses the surface scan progress as a reference. Cable problems never show up at the same location because they're typically intermittent. Surface problems always show up at the exact same place. That's the only product (at least commercially available) that can do that.
I don't know if this information is of any value to you because it sort of sounds like you've already solved the problem, but it might be of use if you have problems in the future.
In any case, I've seen several posts on several different sites where people were reporting insulation break down on some of the SATA cables. Apparently the insulation breaks down and the cable starts shorting to the case. -
I have a new macbook pro running mavericks and only using Safari as my browser. 75% of my url requests are 'hung up' and freeze. I have seen other posts and have tried to clear cache, reset safari, remove extensions, but to no avail.
Any recommendations?If it works in a new user account, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About -
i have a macbook pro 10.6.8 and need to upgrade to mavericks 10.9 what do i do - i also have a paralel for windows with company software and quikbooks.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
If this is a company computer or is used with company software, I suggest you do not upgrade to Mavericks without first checking with your company. Older software may not work with Mavericks. Some of it may need upgrading, and that may be something your company is unwilling to pay for.
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