Macbook pro 2009 unibody with white screen and kernel panics
I upgrade to Lion a month or two ago and things have been working fine. A few days ago, I try to wake my computer from sleep and it freezes on a white screen. I reboot only to continue to find the white screen. I hear the chime every time on boot. From then on, I am having different responses on startup.
Initially I could boot to single user mode no problem, but would continue to get white screen on regular boot. I tried to reinstall lion, and on restart midway through install I got the half-gray "you need to restart" kernel panic screen.
Yesterday at apple store, it would not boot to single user, OS select, verbose, etc. modes. They told me it was logic board or hard drive.
Bough a SSD, successfully installed Snow Leopard, and then continued to have similar kernel panics.
Now, replaced originaly harddrive and successfully reinstalled Lion, although got a kernel panic on the halfway reboot (log posted below). Install finished, and now up and running for about an hour. Decided to reboot to check, and big surprise, one more kernel panic. (2nd log posted below).
Is this a logic board? Seems like the HD is not the problem since same issue with a SSD.
Any thoughts greatly appreciated, apply was very unhelpful (I am out of warranty, no applecare). Thanks
Tue Jan 10 12:45:36 2012
panic(cpu 1 caller 0xffffff7f8170904f): NVRM[0/2:0:0]: Read Error 0x00000000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0xffffff80793c0000 0x00000000, D0, P-1/-1
Backtrace (CPU 1), Frame : Return Address
0xffffff807891b710 : 0xffffff8000220702
0xffffff807891b790 : 0xffffff7f8170904f
0xffffff807891b820 : 0xffffff7f817f913c
0xffffff807891b870 : 0xffffff7f817f2d7d
0xffffff807891b8d0 : 0xffffff7f816cb091
0xffffff807891b920 : 0xffffff7f8170d4ac
0xffffff807891b9b0 : 0xffffff7f8170d623
0xffffff807891bbe0 : 0xffffff7f816abce7
0xffffff807891bc40 : 0xffffff7f816ac2de
0xffffff807891bca0 : 0xffffff7f816ac479
0xffffff807891bcd0 : 0xffffff7f8136d773
0xffffff807891bd40 : 0xffffff7f8136c7b8
0xffffff807891bd80 : 0xffffff8000620b0a
0xffffff807891bdd0 : 0xffffff80006541ce
0xffffff807891be30 : 0xffffff80002a31e1
0xffffff807891be80 : 0xffffff8000223006
0xffffff807891beb0 : 0xffffff8000214829
0xffffff807891bf10 : 0xffffff800021bb58
0xffffff807891bf70 : 0xffffff80002ae8a0
0xffffff807891bfb0 : 0xffffff80002d8383
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f81357000->0xffffff7f8138efff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f816 a8000->0xffffff7f81981fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f80822000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f8138f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f81357000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 44463662103
last loaded kext at 42775461357: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f82011000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.GeForce 7.1.2
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 7.1.2
com.apple.NVDAResman 7.1.2
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IO80211Family 411.1
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.iokit.IONetworkingFamily 2.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro5,1, BootROM MBP51.007E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
** Second Log **
Interval Since Last Panic Report: 1475 sec
Panics Since Last Report: 2
Anonymous UUID: E72F34E2-EBC9-4C62-ADAE-B66EE6704860
Tue Jan 10 13:15:35 2012
panic(cpu 0 caller 0xffffff7f8092404f): NVRM[0/2:0:0]: Read Error 0x00000000: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0xffffff8079e79000 0x00000000, D0, P-1/-1
Backtrace (CPU 0), Frame : Return Address
0xffffff807967b710 : 0xffffff8000220702
0xffffff807967b790 : 0xffffff7f8092404f
0xffffff807967b820 : 0xffffff7f80a1413c
0xffffff807967b870 : 0xffffff7f80a0dd7d
0xffffff807967b8d0 : 0xffffff7f808e6091
0xffffff807967b920 : 0xffffff7f809284ac
0xffffff807967b9b0 : 0xffffff7f80928623
0xffffff807967bbe0 : 0xffffff7f808c6ce7
0xffffff807967bc40 : 0xffffff7f808c72de
0xffffff807967bca0 : 0xffffff7f808c7479
0xffffff807967bcd0 : 0xffffff7f8088f773
0xffffff807967bd40 : 0xffffff7f8088e7b8
0xffffff807967bd80 : 0xffffff8000620b0a
0xffffff807967bdd0 : 0xffffff80006541ce
0xffffff807967be30 : 0xffffff80002a31e1
0xffffff807967be80 : 0xffffff8000223006
0xffffff807967beb0 : 0xffffff8000214829
0xffffff807967bf10 : 0xffffff800021bb58
0xffffff807967bf70 : 0xffffff80002ae8a0
0xffffff807967bfb0 : 0xffffff80002d8383
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f80879000->0xffffff7f808b0fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8083f000
com.apple.NVDAResman(7.1.2)[3B24E838-5E73-362B-97FA-239F5AEE7D81]@0xffffff7f808 c3000->0xffffff7f80b9cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffff ff7f8083f000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xff ffff7f808b1000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0 xffffff7f80879000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 19032546941
last loaded kext at 16501115458: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f818d1000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleLPC 1.5.3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.GeForce 7.1.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleSMC 3.1.1d8
com.apple.nvidia.nv50hal 7.1.2
com.apple.NVDAResman 7.1.2
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro5,1, BootROM MBP51.007E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868, 5.17 GB
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
Run the Apple Hardware Test:
How to run hardware diagnostics for an Intel Mac
Boot from your original OS X Installer Disc One that came with your computer. After the chime press and hold down the "D" key until the diagnostic screen appears. Run the extended tests for a minimum of two or three hours. If any error messages appear note them down as you will need to report them to the service tech when you take the computer in for repair.
Some "common" error indicators:
SNS - sensor error
MEM - memory error
HDD - hard disk drive error
MOT - fan error
Cannot guarantee that it will reveal anything. As for using the other GPU all I say is you can try switching to it in Energy Saver preferences.
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1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
when i turn my macbook pro it has a black screen and it beeps 3 times in succession with a pause and then repeats the beeping and so on.
If you replaced the Ram in your machine at any time, you may not have been aware of the fact that Apple computers have always been a little picky when it comes to 3rd party Ram. Apple computers have always run very well on 2 different brands.
Memory for iMac 2GB, 4GB, 8GB, 16GB, & now 32GB - OWC Certified RAM for Apple iMac with Lifetime Warranty
This first link is from other world computing and none of us on these forums to my knowledge have heard of any bad ram from either Other World Computing
or Crucial Ram.
Crucial Ram
The only difference I am aware of is that Crucial offers a download and will tell you exactly what Ram your computer is capable of using and the prices that are available.
Resolving Kernel Panics
HOPE THIS HELPS IN SOME WAY
DON -
My macbook pro not syncing with my ipod and ipad. What do I do?
My macbook pro not syncing with my ipod and ipad. What do I do?
iOS: Device not recognized in iTunes for Mac OS X
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My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.
You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo
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APP store indicates 1 update. Press "store", "loading" briefly on screen then white screen with updates bar on top. Press updates button in lower right; nothing happens frozen with white screen and still indication 1 update. Other store features and ipod work ok
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign ut and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Also see:
https://discussions.apple.com/thread/4751197?tstart=0 -
Toshiba sattelite pro ( SPM30 ) problem with black screen and white cursor
I have a toshiba SPM30 from a friend and I couldn't succed to resolve the problem with black screen and white cursor.I can enter in bios using F2 and I can use F12 but is not booting, I have some CD and DVD with Win Xp but it seeams that is not booting.I've traied to change the order in boot order: first CD/DVD and after HDD but still is not working...I saw that a HDD I can see details about it but at CD/DVD I can't see...I think that the CD/DVD is not working( but I can see the light and hear the sounds when I put a bootable CD or DVD)...Please, if someoane can help me......( byt the way I've traied to remove the bios battery and still is not working...)
Try f8 and try the repair your computer options
This explains advanced start up options:
http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-...
This explains start up repair:
http://windows.microsoft.com/en-us/windows/startup-repair-faq#1TC=windows-7
A system disc can be used for these repair options also, in your case if the DVD drive is not working you can use an external dvd drive if you have one.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!**** -
My new HDD for Macbook pro 13" unibody is not recognized and I am using a new SATA cable
Hey everyone,
I have a particular problem that I cannot seem to find an answer to. My new 500gb internal drive for my Macbook Pro 13" unibody is not recognized. The old HDD broke on me so I bought a new one but my macbook pro would not recognize it. To troubleshoot that issue I purchased the SATA cable and replaced the old with the new. The new HDD still will not show up in disk utility.
Please let me know what you think I may have missed or should do.
Thank youjc1388,
Bring it to an Apple store Genius bar (make an appointment, so you don,t have to wait around forever) they will diagnose it for free and tell you your options/pricing. They have more extensive testing tools, maybe your logic board is failing/failed.
best of luck -
Macbook Pro 15in Unibody Wi-Fi Drop and Stay Off / Total System Freeze
Hi.
Up until about two weeks ago I had no issues with my mac. Then I installed Lion and about two days later the following occurred:
Macbook Pro 15in Unibody - drops wifi connection with numerous routers and different locations. I turn Airport Utility off and it won't ever turn back on. Restart is the only option... Alternatively the mac will sometimes just freeze and I can't move the cursor or type at all. Booted into BOOTCAMP partition and that freezes as well.
So, now I have bought a new Solid State Drive and done a fresh install of Snow Leopard. About 5 seconds in and it froze again - so I restarted - and about 20 mins later the Airport Utility did the same issue, dropped the wifi and wouldn't turn back on after I turn it off.
Reset PRAM, Airport Utility did the same again. So far, touch wood, only the one freeze since the new HHD and PRAM reset...
ANY IDEAS AT ALL WHAT THE HECK THIS CAN BE? It is SO annoying I have been scouting the net but can't see an obvious solution. I have however been shocked at sooooo many cases similar to this with the Macbooks...
Thanks guysYes it will work just fine. I sell and set them up quite a bit with both PC's and Macs.
All N routers at the moment are all based on draft N protocol, even Apple's own Airport routers. So the Belkin N+ will work at N speeds if you set it to N mode only. Ofcourse for broad compatibility with all sorts of WiFi devices it is best to leave it in mixed mode.
For some background, i have used all sorts of makes of routers from Compaq/TrendNet (favourite)/Microsoft/Netgear (current favourite)/Dlink...and so on over the years, NOT any issues.
Apple's Airport extreme base stations (which are still draft N) aren't any more compatible than a Netgear or Belkin N router. -
So I bought my MacBook Pro 13 inch with AppleCare protection about 2 weeks ago and from the moment it came out of the box I noticed that the battery was draining very quickly. Perhaps in the midst of my excitement of having a new computer I ignored it thinking it could somehow get better but obviously it has not. Average after being fully charged from being dead the batter lasts maybe an hour to an hour and a half. I'm assuming apple will take care of this seeing as it came to me like this but that's exactly my question, will they? Any information about what they cover or how to go about getting this fixed is very much appreciated!
You are covered under the 1-year warranty.
You have a 14 day grace period to exchange it for one that works.
Past that, get it looked at
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Macbook Pro freezes and comes up with stripey screen and kernel report?
Hi there,
I've had a couple of issues with my Macbook Pro Version 10.6.8 which I bought in 2011. I had an issue with it about six months after I first bought it when I accidentally dropped my mac, and the screen occasionally came up with blue and pink lines. I took it into the Apple store and they were kind enough to fix the issue. It's been fine since then.
Yesterday my airport froze up out of the blue and wouldn't do anything when I tried to turn it back on. So I googled what to do and found that I should do a Parameter RAM reset, which I did and it started working again.
About five hours later, my mac screen froze up, went blue for about a minute and then came back covered in glitchey stripes, I couldn't see what I was doing, I'm pretty sure a glitchey kernel report came up and I restarted the computer as I couldn't really do much else. It was still a little glitchy when I turned it back on, so I restarted again and it was fine, although leaving me a little worried.
It did it again earlier today, about an hour after I turned it on - this time the screen went completely white and wouldn't come out of it. And it happened once again this evening while I was on skype. This time I took a picture of the resulting images below. I'm assuming it's a RAM problem, or after a bit of googling, possibly a logic board problem? If anyone might have an idea what could be happening, it would be super helpful.
I took a look at the Console Messages to see whatmight be going on and a message saying the the 'Database Disc Image is Malformed' keeps occuring. Not entirely sure what that means. Anywho, if anyone can suggest what might be happening, or a short term fix to stop it from happening, that would be ace as I have a lot of work on at the moment and can't really stand to lose the stuff (going to be backing up everything tomorrow, I'm just away from the hard drive).
I have a little while to wait as I've booked an appointment at the genius bar which is next Friday. My mac is still under Applecare too, does anyone know if this is the sort of problem they'll be able to fix easily? Thanks for any help anyone can provide in advance!Hi there!
After posting the images on Facebook a bunch of friends who had had the same problem said it was my logic board/graphic card and they were right. When I took it to Apple they identified the issue and replaced the board. I also had some glitches in my OS so that's been re-installed and updated.
Applecare took care of it, but I was told it would be between £500 - £700 ($800 - $1300) to replace if I wasn't covered.
Hope that helps! -
Macbook pro 2009(unibody) shut down by it self and turn on 30 min later ..
hi i bought a macbook pro mid 2009 (unibody), i change the battery about 4 monts ago (done by montréal apple store) and last week, it start shut down by it self suddenly and dont turn on for half an hour! then, it start like if nothing appen but do it again 20 min later. i checked the fan, it's working properly, no over heat, no water damage, i try to reset the "smc" does'nt seem to have change anything . before a change the battery about 4 month ago, it was doing the same thing but less often and when it was crashing, i had to wait a week sometime two before it was turning on again ! it completly stop when i pay to change the battery ! coul'd it be a bad battery ? im alway's carefull fully discharge the battery before put it on the charge ...
You really shouldn't allow the battery to fully discharge before hooking it up to mains - that does nothing but cause damage to your battery.
If you said that the unit was heating up too much, I would put it down to a thermal shutdown (although you can generally recover from those in 30 minutes or less). As it is, it's difficult to give you a diagnosis over the Internet - if I were you I would take the machine back to the Apple Store and let them run tests on the machine. I think that's the only way you're really going to find the root cause of your problems.
Good luck - let us know what the techs have to say...
Clinton -
Installing Windows XP on Macbook Pro 17 inch with broken screen...
My Macbook Pro 17 inch's (2.16 ghz, 2006) screen is broken, and displays only the top 1/4 accurately, with the lower 3/4 a series of lines, etc...
Up until recently, the screen would work after a period of time so long as I did not move it. However, now, it is a complete loss, as mentioned above.
My problem is that I cannot install Windows XP using bootcamp because I cannot see what on earth I am doing! And the last thing I want to do is accidently format my OS X partition while blindly fumbling around in the Windows XP boot screen.
I was able to install (obviously) Leopard by closing the laptop screen immediately after startup, forcing the computer to use my external monitor. This, however, does not work once the computer begins the windows installer, it simply reverts back to the laptop screen.
Any advice would be of great help! I have searched forum after forum, but have found no one with a similar problem.
Thank you!
p.s.- you'd think a $3200 laptop would last a little longer. So far I have replaced the HD twice, as well as the left internal cooling fan...My Macbook Pro 17 inch's (2.16 ghz, 2006) screen is broken, and displays only the top 1/4 accurately, with the lower 3/4 a series of lines, etc...
Up until recently, the screen would work after a period of time so long as I did not move it. However, now, it is a complete loss, as mentioned above.
My problem is that I cannot install Windows XP using bootcamp because I cannot see what on earth I am doing! And the last thing I want to do is accidently format my OS X partition while blindly fumbling around in the Windows XP boot screen.
I was able to install (obviously) Leopard by closing the laptop screen immediately after startup, forcing the computer to use my external monitor. This, however, does not work once the computer begins the windows installer, it simply reverts back to the laptop screen.
Any advice would be of great help! I have searched forum after forum, but have found no one with a similar problem.
Thank you!
p.s.- you'd think a $3200 laptop would last a little longer. So far I have replaced the HD twice, as well as the left internal cooling fan... -
I doubt this is a GPU issue i've restarted my Mac, but the shape of the flickering area is in a cone shape comming from the bottom edge from the right side in about 2 inches. I'm thinking this is a failing display?
Apple will cover it if it was an accident or defect. Take it to a nearby Genius bar. I'm guessing its a graphics card or display issue. But the symptoms of a damaged GPU for me were different. I had issues with my last 13" MacBook Pro non-retina mid 2012. If I set it down or moved my machine, my screen would flicker and the pixels would be completely off and the whole system would freeze, even if I wasn't using it. If it fronze when I didn't use it, it would get REALLY hot. Like I said, if it's an accident and less than a year old, Apple will cover repairs. If it's older than a year and it was accidental, AppleCare won't cover it. If it was a defect, it will be covered as long as the AppleCare hasn't expired. If you buy a MacBook through BestBuy, you could buy BestBuy Care which covers accidental and defects. My friend fried his last machine with water and apple was going to charge him the price of a new machine and BestBuy charged about $900 and then he paid extra to upgrade to a new retina display.
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