Macbook pro (2010) Powers off everytime i close the screen.HELP PLEASE
Macbook pro (2010) Powers off everytime i close the screen, used to go into hibernate but now it powers off....HELP PLEASE
Computer is just over a year old and this is the first problem i have ever had, Nothing has changed in the power saver settings, and its getting frustrating everytime i go to use it i need to power it on and it always seems that it takes awhile before it finnaly realizes to turn on when pushing the button.
So apparntly it is not turning off, however the screen is just not coming back on once i open the lid. so i push the power button, it shuts down then i press it again and it restarts. software or hardware error?
Similar Messages
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Hi, as the title reads my year old mid 2010 Macbook pro keeps powering off and leaving the below error message.
I'm a university student and desperately need my mac to hit deadlines etc. If anyone could suggest a solution or shed any light i'd be hugely appreciative. Thanks SO much. Joe
Interval Since Last Panic Report: 42069 sec
Panics Since Last Report: 1
Anonymous UUID: CA297B40-FD7E-38B9-3447-C39824B28ECA
Mon Jan 7 17:48:24 2013
panic(cpu 0 caller 0xffffff7f9eed9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff81308cd000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff813083a9f0 : 0xffffff801da1d626
0xffffff813083aa60 : 0xffffff7f9eed9b25
0xffffff813083aaf0 : 0xffffff7f9efd34b3
0xffffff813083ab50 : 0xffffff7f9efd3527
0xffffff813083abc0 : 0xffffff7f9f2db853
0xffffff813083ad00 : 0xffffff7f9eff9659
0xffffff813083ad30 : 0xffffff7f9eee38da
0xffffff813083ade0 : 0xffffff7f9eedefac
0xffffff813083afd0 : 0xffffff7f9eee01d8
0xffffff813083b0a0 : 0xffffff7f9f8382a1
0xffffff813083b220 : 0xffffff7f9f8355d7
0xffffff813083b2a0 : 0xffffff7f9f8363b4
0xffffff813083b330 : 0xffffff7f9f836973
0xffffff813083b460 : 0xffffff7f9f837428
0xffffff813083b570 : 0xffffff7f9f8559de
0xffffff813083b5b0 : 0xffffff7f9f856be2
0xffffff813083b860 : 0xffffff7f9f8698f4
0xffffff813083b9d0 : 0xffffff7f9f86a240
0xffffff813083ba10 : 0xffffff7f9f86aadf
0xffffff813083bae0 : 0xffffff7f9f86acc2
0xffffff813083bb20 : 0xffffff7f9f85ff20
0xffffff813083bb50 : 0xffffff7f9f84228f
0xffffff813083bba0 : 0xffffff801de665b3
0xffffff813083bbc0 : 0xffffff801de6718d
0xffffff813083bc20 : 0xffffff801de64b8f
0xffffff813083bd70 : 0xffffff801da981e1
0xffffff813083be80 : 0xffffff801da20aed
0xffffff813083beb0 : 0xffffff801da10448
0xffffff813083bf00 : 0xffffff801da1961b
0xffffff813083bf70 : 0xffffff801daa5b16
0xffffff813083bfb0 : 0xffffff801daced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee72 000->0xffffff7f9f174fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 f175000->0xffffff7f9f497fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9f7ff000 ->0xffffff7f9f8c1fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9ee 72000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9ee60000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9e050000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9edb8000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4567640256295
last loaded kext at 291508757115: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 65536)
last unloaded kext at 352521325148: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9fbc1000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 7.99 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Welcome to the Apple Support Communities
It looks like your NVIDIA graphic is damaged. If you need your computer now, you can fix the computer downloading gfxCardStatus and selecting the option to use only the integrated graphic, so that kernel panic won't appear anymore. Note that you won't be able to use the NVIDIA graphic, so the graphic performance may be worse than with this graphic.
Of course, that's a temporary fix, because you should take the computer to an Apple Store as soon as possible to get the Mac repaired. As the NVIDIA graphic is not soldered, the repair won't be expensive -
Ok, so basically my charger fell apart on my MacBook pro(2010) and I didn't have the money for a new charger, I got it in the states too if that's relevant. Basically my laptop will not charge, I bought a new charger yesterday and it's still no-use,not charging . No green or orange light coming on on the new charger either.
It is one of the items that Apple gets criticized at regular intervals. The MagSafe connector is proprietary and unlicensable, so the company has a lock-in on the power options. And as you have now found out, your hijinks trying to avoid buying an expensive new charger may have caused more damage and led to a total no-charge condition.
If lucky and no physical damage has occurred (there IS a fuse in there somewhere on the circuit boards), maybe resetting the SMC can restore charge functionality, provided there is still enough juice: http://support.apple.com/kb/HT3964 -
How do I make my macbook pro go to sleep when I close the lid?
For this and other power related issues the best first step to try is resetting the System Management Controller.
Best of luck. -
I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the macbook and now I am always seening it. I am seeing the blue vertical line always in the screen. However, I am not seeing this line when I open Word, Excel, PowerPoint files (without pictures). But I am seeing this line always when I see movies, pictures, and all the files which have pictures. Please do let me know how can I remove this vertical blue line (blue tint) pernamentally from the screen.
Regards,
UjjalBackup your files to a external hard drive and disconnect.
Call Apple and make a warranty call, then take it to the nearest Apple Store etc.
You can run these things and it might clear your issue or give further informaiton
Perform a hardware check
http://support.apple.com/kb/ht1509
Then see if resetting the SMC/PRAM resolve your issue
http://support.apple.com/kb/HT3964
https://support.apple.com/kb/HT1379 -
I left my macbook pro closed and when I came back the screen had a huge crack all over the screen, anyone know why this could have happened?
Someone dropped something onto your computer.
Someone pressed on the closed computer.
Someone placed heavy objects on your computer.
We can only guess since the someone was not us and we were not there when it happened. -
Messages from iPad not Synching with MacBook Pro when Powered Off
I have the new MacBook Pro (2 GHz, i7, purchased Feb 2014), 15" Retina running OSX 10.9.4. I also had an iPad3 (Retina) but just upgraded to the new iPad Air 2 weeks ago. I do not have an iPhone, but that's next. I have used the same iCloud account for all devices.
The issue:
Messages (or message conversations) that I have when using my iPad Air are not synching with the MacBook under certain conditions.
1) If my MacBook is on, there is no issue. Messages between devices (whether being composed on the iPad or MacBook) synch instantly between devices.
2) If my MacBook is sleeping, most (but I do not think all) messages sent from my iPad will synch with the MacBook when it wakes up from sleep.
3) If my MacBook was powered off and I had message conversations using my iPad while the MacBook was off, these messages do not synch with my MacBook after I turn it back on. BUT, this depends:
a) if I power on the MacBook shortly after (5-10 min) I had the message conversation on the iPad, sometimes these messages on the iPad will synch with my MacBook after I power it on.
b) If my MacBook was powered off for several hours after I had a message conversation on my iPad, and then I power on the MacBook, these conversations are not synching on the MacBook at all.
i.e Assume MacBook is powered off. I have a message conversation on my iPad at 4:30 PM. If I power on my MacBook at 4:35 PM, the message from my iPad synchs with the MacBook. However, if I power on my MacBook say at 10 PM or the next day, then the message conversation I had on the iPad DOES NOT synch with my MacBook.
Confused? So am I. To complicate matters, I did not have these issues while I had my old iPad 3. I only starting noticing it when I bought the new iPad Air two weeks ago. I do not know if this is related.
Another issue: SOME message conversations on my MacBook and iPad air now appear to get out of chronological order. In fact, on my iPad air, I received a message at 10 AM (message A) and then had several other messages with this person throughout the day on my iPad (at 11 AM, and then 2 PM). Later that evening around 10 PM, the original message (message A) was received again as a new message on my iPad (i.e. received a new message notification). Now, message A appears out of order (it shows the timestamp of 10 AM, but it displays after the messages that came at 11 AM and 2 PM). Since my MacBook was on, these messages synched with my MacBook, but were (and remain) in the proper chronological order.
Other iCloud apps (calendar, mail, FaceTime notifications, notes, keychain, Photo-stream etc. seem to be synching fine between devices). One last observation, when I bought the iPad air and restored it from the backup I made from the old iPad 3, everything restored fine from the backup except for Calendar. For whatever reason, some old calendar entries did not restore on the new iPad.
I have run a myriad of tests (sending messages to myself from both my new and old iPad (even created a new apple ID from the old iPad)) with my MacBook sleeping or powered off for varying amounts of time in order to provide the information above. I also reinstalled the operating system on my MacBook but this did not resolve the issue.
If anyone has any ideas or suggestions, I would be extremely grateful. I have been in contact by phone with Apple support and have them baffled as well, but they are doing their best to help.
Thanks,
HankSTL
ps. I may post to several communities so if you see this message in several communities, I am just trying to get the best coverage.The same thing is happening to me.
And it's similar to this thread:
http://discussions.apple.com/thread.jspa?threadID=2492646&tstart=0
Thought I'd cross-ref the two. -
MacBook Pro just shut off, disk utility gives a strange report, please help
My MacBook Pro just turned off for no reason. I started it back up and in the Finder under devices to the left where it usually says "My Name"'s MacBook Pro, it now has a (2) beside it. I repaired permissions and got the following report:Repairing permissions for “Macintosh HD”
Reading permissions database.
Reading the permissions database can take several minutes.
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been…
Warning: SUID file "usr/bin/setregion" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versi…
Warning: SUID file "System/Library/Printers/IOMs/LPRIOM.plugin/Contents/Ma…
Group differs on "private/etc/cups", should be 0, group is 26.
Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr…
All of the Warnings end with "and will not be repaired".
Does anyone have any idea what this might mean?
Also, when I started it back up, the hard drive made the same sound as when I insert a CD or DVD into the computer.the DU warnings are harmless.
http://support.apple.com/kb/TS1448?viewlocale=en_US
you could have a hardware problem with your drive though.
verify the disk (not permissions) using disk utility and if it reports any errors, boot from the leopard install DVD and repair the drive using disk utility there.
you can change the name of the computer and get rid of (2) in system preferences->sharing. -
I have a 17-inch MacBook Pro with a destroyed screen. (My son put it on the top of his car and drove off and it fell off.) Can anyone tell me the keystrokes to make an external monitor the primary monitor? I can see only the upper left side of the laptop screen so I CAN select system preferences. I can then arrow over to system preferences and down to make selections I cannot see. I don't know then what to do or IF I can make the choices needed to make the external monitor primary when all I can do is make keystrokes on items I cannot see. It's an older (about 2008) MacBook Pro and I would like to use the external monitor to see to connect an external hard drive and download files to install on a new MacBook. My son might know the iOS but I don't.
• I don't know then what to do or IF I can make the choices needed to make the external monitor primary
This is the left side of System Preferences in OS 10.8.3. (if that is not what the MBP is running post back). By the way, if you can grab the top of that pane you could move it over to the top far left. - Same for any pane.
Do this with the external monitor connected and powered on.
You need to click on Displays., and then grope for Arrangement and click there.
When you get there, the two screens are shown.
The trick is to grab the white stripe (on the left in this image) and move it to the other rectangle. You do not have to position it exactly, it snaps into place when it gets close. -
Macbook Pro continually powers off during start up process.
My daughter's 13" MacBook Pro (late 2011 - MD313B/A) is not completing it's startup process and continually powers off approximately a 1/5th of the way along the startup "process bar". Unfortunately, I can't obtain any further info regarding the Operating System etc but am assured that all Apple software is up-to-date. Both basic and enhanced hardware diagnostic checks show no apparent problems. Apparently, my daughter was downloading an original music CD to her collection last night when the system froze. She forced a power shut off and are now unable to power the machine up. Unfortunately we are about 6 weeks outside the extended AppleCare Protection Plan period! Any help and guidance would be greatly appreciated.Thanks.
First try SMC and NVRAM resets:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
If there is no change, boot into the recovery partition.
From the 4 option menu select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
If the disk cannot be repaired, it will have to be replaced.
Ciao. -
Why won't my MacBook Pro go to sleep when I close the lid?
All of a sudden, my MacBook Pro has stopped going to sleep when I close the lid. Instead, the indicator light on the front stays on steadily. When I then open the lid, I am asked to log in again, but before I can type anything, the window goes completely black. My only choice at this point has been to hold the power button down long enough to shut the laptop off. Then I wait a minute or so before restarting. Is there a setting I need to check to prevent all of this from happening? I have tried restarting in Safe Mode, then restarting normally, but still the laptop will not go to sleep when I close the lid.
Some process is impeding the sleep function. Since you've tried rebooting and it persists, check and see if Time Machine is hellbent on completing a backup, cause it can have that effect.
-
if you want to swop get in touch. this macbook pro is in IMMACILATE CONDITON !!
THANX colin
[email protected]Your model has two GPUs or video chips. One is integrated into the processor. The other is a standalone graphic processor. In other words it is "discrete" with respect to the other, integrated graphic processor.
A new motherboard is expensive. Between 3-500 dollars from what I understand. Your local Apple dealer can tell you more. -
Powers off when i close the lid
Hey all,
I am having what seems to be a problem with many others with HP laptops.
Recently after an HP update, my laptop shuts down when i close the lid.
It seems as though, something in the update has corrupted something.
Im not sure if HP needs to put out an update to correct this issue, or if I need to fix the BIOs somehow, or what.
If anyone is familiar with this issue, and can assist me in fixing it, it would be greatly appreciated.
Please keep in mind before replying that....
1. this was not happening before and is happening now
2. I have gone into the power settings and confirmed that it has been switched to "do nothing" when the lid closes
3. only started happening after HP did an update
Thanks in advanceHi @mike16mak ,
Welcome to the HP Forums!
It is a dynamite place to find answers and ideas!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that after doing an HP update your notebook shuts down when you close the lid. You have checked the power settings and they are set at do nothing.
I would try this step first.
Go to the command prompt and run as administrator.
Type powercfg -restoredefaultschemes and press enter.
You can run the HP Support Assistant to aid with HP updates.
You could consider doing a restore back to before the HP update?
Have you ran the built in Windows troubleshooter?
If you would like further assistance, please provide your exact model of HP notebook and your Operating System.
How Do I Find My Model Number or Product Number?
You may also consider contacting HP support for assistance. They can remotely access your system to help overcome difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone
Best of Luck and have a fantastic weekend.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
My MacBook pro is about 3 yrs old. It is a 2008 model right before the new design came out. Recently I closed it up which puts it to sleep and a couple minutes later when I opened it up the screen stayed blank but could hear the fan running but then the power clicked like it was shutting down and I could hear nothing more. My power supply is working and I have already tried resetting it. Can anyone help me? I don't live exactly near a Mac store to get help.
Before resorting to an LB change-out, try this, as it has fixed many of the "silver-key" Macbook Pros with wake-from-sleep issues:
1) To get the computer running, do an SMC reset. Instructions here:
http://support.apple.com/kb/HT3964
Your MBP model uses the first option under the subhead, "Resetting the System Management Controller (SMC)"
2) If you get it running, go to System Preferences > Network and select your Airport connection
3) In the result main pane, click the "Advanced..." button.
4) You should be looking at a window with multiple tabs at the top; the "Airport" tab (far left) should be active---if not, make it so.
5) There is a panel showing "Prefered Networks." Use the "minus" button below that window to eliminate any networks that you don't need to access on more than a weekly basis. I'm down to two: the home Airport Extreme Base Station and the network for a museum at which I volunteer once a week.
5) Click "OK" and close System Preferences.
Now try letting it sleep and see it if wakes up.
When this happened to my Late 2007 MBP, I used Console to read system.log and found that, on waking, the compuer was looking for the wireless network at a lodge where I'd stayed weeks earlier and miles away. Clear the morass of old networks and keeping the list short has completely cured my wake-from-sleep issues.
The steps I listed take less time to do than to read, and are within the ability even of novice Mac users.
If that doesn't work, you may need to seek professional help. If you take it to an Apple Store and they recommend a logic board replacement, ask about a "Depot Repair." Instead of replacing the logic board on-site (which will whack you to the tune of US$700-1100), they send the computer to a central Apple refurb facility that fixes whatever they find wrong for a flat fee of about US$315 (last time someone reported using the service here). Turnaround is about one working week, and people who have taken of this service have reported being very pleased with the outcome.
You don't show a geographic location. This service may not be available if you are outside North America. -
Macbook Pro Retina Display, a rough spot on the screen.!!!
I bought my Macbook Pro (Retina Display) from a Authorised Reseller in Malidves. Its been 3 weeks since i've bought it. Few days back i noticed a white spot on the screen. I tried to wipe the spot off with the cleaning cloth. to my surprise, the spot didn't fade. The spot was rough to touch. Any ideas what it might be???
Take it back to the reseller. Your warranty should cover that problem.
Ciao.
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