Macbook Pro 2010 won't boot

So I was using my MBP 2010 15" i7, I left the lid open and walked to the fridge to get something to eat. By the time I got back, the screen is black and the computer was off. I thought maybe it ran out of battery, so I plugged the power supply in and pressed the power button. The indicator on the magsafe stays green, even though I know it isn't fully charged. The computer will not make a noise or display anything, except the sleep indicator light which sort of blinks and cuts off sharply about 2 times per second. I have tried using a different outlet, and leaving it to charge for a while, but it still just won't turn on. I have read something about this saying the the RAM may have become dislodged or something similar, but I have never opened the case of the laptop, and i'm not sure if I would be confident touching intricate pieces of machinery like that. Any help you can offer would be greatly appreciated.

It's highly unlikely that this would have anything to do with your RAM, especially if you haven't ever opened the case.
You should try resetting the SMC. If that doesn't work, you'll need to contact Apple, as it sounds like you may have had a hardware failure of some kind.

Similar Messages

MacBook Pro 2011 won't boot

My early 2011 MacBook Pro 15" won't boot. Second time dealing with this this year. Apple Store charged me $300+ to fix it the first time. It worked for a few months, but stopped working again. Took it to the shop again and asked them to fix it for good this time. They wanted to charge me $310. I said NO. why would they charge me twice for a repair I asked them to do before? How widespread is this problem? I know for a fact I'm not the only one dealing with this problem.

What have you done to define your problem? Look at this comprehensive troubleshooting article and perhaps you can find a solution:
https://discussions.apple.com/docs/DOC-3353
Note that Apple repairs are guaranteed for 90 days.
Ciao.

My MacBook Pro 2010 won't update from 10.6.8 to 10.9

Recently I tried updating my MacBook Pro 2010 13 inch from osx 10.6.8 to osx 10.9.
On the mavericks installer my hard drive is greyed out and when I try to click on it to install mavericks it just says "you cannot install osx to this harddrive". My specs are 4 GB of ram, 2.4ghz processor, 250 GB harddrive with 249 GB of free spaces.
Please help!

How is the drive formatted and what is the Partition Table set to. If you have a format of "Mac OS Extended (Journaled) Case sensitive" or the Partition Table is set to anything other than GUID that might be the reason Mavericks won't install. Not really sure but check that out.
Other than that you could backup you Mac with time machine, wipe the drive, actually repartition it with a format of Mac OS Extended (Journaled) [NO Case Sensitive] and a partition table of GUID and do a clean install of Snow Leopard, Update that to 10.6.8 then upgrade to Mavericks use Migration assistant to restore your files setting and apps.

Macbook Pro 2010 won't F update

i got given a 4gb macbook pro 2010 for christmas. its running on version 10.7.5
i tried updating it to Mavericks from the app store but i dont hav enough memory,
i have also tried searching for new updates but it cant fin any,
when i try and buy an item from the app store it says that os x 10.9 and above is required.
how do i find an update to satisfy this?
HELP

OS X Mavericks can be downloaded from the Mac App Store, so do it.
If you get a message telling you that you do not have enough memory, it is because you do not have enough free space on the hard drive to install OS X Mavericks, so you need to delete files or move them to an external drive.
In order to get free space, see > http://thexlab.com/faqs/freeingspace.html Once you have enough free space, download OS X Mavericks and upgrade, so you will be able to install all applications that require OS X Mavericks. Make a backup of your files with Time Machine before upgrading and check that your apps are compatible > http://www.roaringapps.com

My quandary is how to transfer EVERYTHING from a Macbook pro that won't boot up to a new one, will the usual linking with a firewire lead still work?

I have an early intel Macbook Pro that wouldn't wake from sleep and won't now boot up, i'm just going to replace it with a new 13" i5 but i need to transfer the last five years of my life off the dead one to the new one, there's nearly 3 grand of music software and mp3's before i even think about the 10 years of photographs and videos, some of it is backed up but i ideally want to just transfer it all over.
what are my options? will linking the two together with a firewire or similar still be possible without the old one booting up (it still has power and turns on but the sleep light is constantly lit but very dim, the hard drive does sound like it's spinning up) or am I best removing the old Hard drive and putting it in an external case, would I be able to access directories and folders or could i boot up off an external drive or would there be hardware compatibility problems?
without sounding off i'd appreciate any complicated processes be explained in beginner to intermediate levels of "GEEK" i'm far from a pro but should be able to muddle through!!!
you've no idea how much any help with this will be appreciated!!!

Since the old MBP is dead the only option is to remove the hard drive and use a SATA/IDE to USB adapter to get all your stuff off the old drive.
One note though make sure you use the same user name and passord on your new MBP as you had on the old one.
As to software hopefully you have all the license information written down other wise you may have a hard time reinstalling some of it. Also be aware that OS X Lion will not run older PPC software. So if you have older programs that used Rosetta to run it will not run on Lion.
Good luck with everything.

My Macbook Pro either won't boot or would crash a few mins after booting

Hi everyone, I'm having some problems with my Macbook Pro with Mac OS X 10.6.8 here.
It all started when I was just browsing the internet normally (with spotify web player on, if that's of any use) and a screen of black and white stripes appeared. I shut the computer down and tried to turn it on a few times but it would either just be stuck on the blue screen, or would boot but as soon as I opened Chrome the screen would just freeze (pointer won't move, caps lock cannot switch).
Googled for some help on similar problems. Some people recommended booting in safe mode and then restarting -- which worked for me. I could boot just fine in safe mode, so I restarted the computer in normal mode. It worked just fine until I played some video on youtube, and the black&white stripes appeared again. Shut the computer down. Looked for other solutions. Tried the disk repair and disk permissions repair many times. Strange results came up from the permission repair: permissions differ on Remote Management stuff, and repairing numerous times won't fix that problem. I suppose it should be no big deal since I don't use Remote Management on this computer anyway.
Whenever I tried booting in normal mode, the computer would either be stuck on the blue screen or on the gray screen. Treid NVRAM and SMC reset to no avail. Tried internet recovery mode but didn't work. Tried Apple Hardware Test too but all hardware was fine. The last time I booted in safe mode, I uninstalled the flash player and then managed to restart in normal mode, but it freezed again after a while.
The only thing left to try is reinstalling the OS but I dont really wish to erase my harddisk. Would it be a good idea to do this or would it only fail on me? I'm thinking of bringing it to an Apple repair but wish to solve this problem at home where possible.
Any help would be greatly appreciated! Thanks in advance

berayen,
if you have Mac OS X 10.6.8 installed, then OS X Internet Recovery is unavailable to you.
Which model MacBook Pro do you have?

Macbook Pro (2010) slow/unresponsive booting OSX from Windows

Hello All,
Let me introduce myself. My name is Josh and I am currently deployed in Afghanistan and also pursuing an Info Sec degree. As such I was forced to boot camp Windows 7 on my Mac in order to complete certain classes needing Windows and Windows software. I am running into some issues that I can not seem to work around. First I will give the stats of my computer then try to explain the issues I am encountering.
Macbook Pro 13inch Mid 2010
2.4 GHz Intel Core 2 Duo
16GB memory
Crutial 256 GB SSD
OSX 10.9.2
Windows 7 Professional
New battery
I partitioned the SSD in half for both Windows and OSX. Each has around 30 GB of data on each side. I installed the SSD and memory around 6 months ago and everything worked flawlessly. Needing Windows and being cheap I decided to dual boot, through bootcamp, the two operating systems. Install, although a pain, was completed sucessfully and worked great. It has been installed for about 3 months and ran flawlessly. I have kept up with updates on both sides and running antivirus on Windows. I rarely do any work besides school on Windows but run the antivirus regularly for protection. These issues arose a few days ago. One issue I encounter periodically is that when booting to Windows I hold down the control key and it still loads OSX. I have to try several times to get it to boot Windows. Sometimes it works first try. Once in Windows everything works as it should and fast with the memory and SSD. When I shut down the computer and return to OSX everything loads as normal with the same speed except when I go to open an application. It takes several minutes of spinning wheel for it to open. Until then it is slow and often unresponsive. If I let it run its course it will eventually calm down and work correctly. During this time the fan kicks on. Another issue is that sometimes one of my external hard drives fails to read. I can unplug and plug it back into each of the USB hubs with no luck. The two external hard drives I have are one for Time Machine backups- 1TB Western Digital and the other for all my work- 1TB Western Digital. Each hard drive is scanned with Windows 7 during antivirus checks. Finally, I installed a new battery, as mine was gone, and since the install I do not get the same life span out of a charge (around 5 hours max with little use). If anyone has any advise please feel free to contribute. I would like to solve the issue. Thank you for your time and if you need any more information I would happily provide.
Also: I will be creating another thread for two more Macbook Pros I am working to resolve issues.
Josh

Josh,
have you tried resetting your MacBook Pro’s System Management Controller, to see if it would have any effect on your battery life and fan frequency?

Brand New MacBook Pro 15" Won't Boot from CD only

This Macbook (which I just bought today) seems to refuse to boot CDs.
- Booting from the normal hard drive works fine.
- Loading the CD from the OS when booting from the hard drive works fine (I can interact with the CDs normally)
- Same problem with Apple OS disk & self-burned TechTool Pro disk
I've tried resetting the PRAM three times now. Any idea what's wrong?

Hmm, I hadn't tried booting the system restore CDs that came with it. Turns out they work just fine. The two CDs I was trying to boot (but aren't working) are:
- Micromat TechTool Pro 5.0.4 (self-burned on a Gigaware DVD-R)
- Mac OS X Snow Leopard OEM (bought independent of this machine when Snow Leopard was first released)
I've since tried resetting the SMC by another Apple Support article (http://support.apple.com/kb/HT3964) to see if that helps. My TechTool DVD still won't boot, and I haven't tried the Snow Leopard disc yet, but the CDs that came with the MacBook work fine.
It's also interesting in "how" it "doesn't work".
(By CD in the following points, I mean the TechTool CD):
1. I insert the CD when the system is running normally. I can install TT, and browse the contents of the CD without issue.
2. I restart the machine, holding down the Option key. Both my HD and the TT CD appear as bootable options. I select the CD.
3. I get the grey Apple, but the "spinning wheel" never appears. After a few minutes, all noise from the super drive dies, and the system sits there interminably.
Both the burned TT and Snow Leopard CDs boot just fine on my girlfriends older 13" white MacBook. Any reason why mine would boot some CDs and not others, when the others boot fine on other systems?

My macbook pro 17" won't boot with internal or external

Hi there,
Having some trouble with my 17" Macbook pro. It's the 2009 version.
I was updating some things the other day and, when it restarted, it froze. And, every time after that, it froze.
I figured it was just a hard drive issue and tried to re install snow leopard, but, it wouldn't boot up from the disk.
i began to worry.
I used an external hdd to try and boot, it wouldn't boot.
I tried a different external drive (both of these booted successfully on another macbook) and that did not work either.
I then swapped out the hard drives with the internal hard drive, neither would boot.
It turns on fine, and gets to the white screen with the apple with all of the hard drives, but the spinning wheel never shows up, and nothing else happens.
It just sits there.
I booted in verbose mode and it just hung at the initial report... nothing else happened.
It won't boot in safe mode.
I've reset the pram and the smc.
It seems like a hardware problem, but that's really surprising, as before the problem with the update, it was working fine.
if anyone has any suggestions, I would be most grateful.
thanks in advance.

berayen,
if you have Mac OS X 10.6.8 installed, then OS X Internet Recovery is unavailable to you.
Which model MacBook Pro do you have?

HELP! MacBook Pro 17" Won't Boot-Grey Screen-Errors During Verbose Safe Mode Boot

Booting regularly it hangs on the grey screen, if it does go into desktop, it freezes and won't do anything.
I did disk check and repair even though it found no errors, and did verify and fix permissions since it showed a LOT of permission errors. Still won't boot into desktop though.
Ran safe mode verbose and got the following disk0s2 I/O Errors-What does this mean??? Hard drive problem?
I have reload OS X 3 times in the past few weeks because of freezing issues in Mavericks and stuck with Mountain Lion and it was running fine until I went to boot up this morning after a clean shut down and won't boot up ever since.
http://i43.photobucket.com/albums/e389/RIPNHL2005/photo_zpsb0d8d5cf.jpg
http://s43.photobucket.com/user/RIPNHL2005/media/photo_zpsb0d8d5cf.jpg.html
Please help.....This is my main laptop and job search tool.....
Thanks!!!

Is this the right drive config for the macbook pro?
Is Western Digital no good? Best Buy has them in stock.....
HGST
500GB Travelstar™ Z5K500 Hard Disk Drive
2.5-Inch | SATA 3.0Gb/s | 5400RPM | 8MB Cache
High-performance, high-capacity mobile storage for notebook PCs and other applications
Low Profile - 7mm thickness for slim designs
High Capacity - Up to 500GB
Quiet Operation - Enjoy a richer audio-listening experience
Travelstar Z5K500 is the second generation 7mm, 5400 RPM 2.5-inch hard drive from HGST, with capacities ranging from 250GB to 500GB, and the second generation Advanced Format drive. Advanced Format increases the physical sector size on HDDs from 512 bytes to 4,096 (4K) bytes, which improves drive capacities and error correction capabilities. The 500GB per platter, one-disk models are designed as a direct replacement for standard 9.5mm HDDs, for use in notebook PCs, external storage and gaming consoles, as well as new, thinner and more robust device designs. The Z5K500 carries the EcoTrac classification due to its low-power consumption and eco-friendly, halogen-free production. Travelstar Z5K500 delivers the right balance of capacity, power-management and design flexibility to meet the needs of mobile applications.

I have an eraly 2011 macbook pro that won't boot to dvd

My macbook pro recently started crashing after a few minutes of use, and after doing that a few times it sopped booting to disk and the scrren apeared to be slighty pixalated and in a blue tint rather than the usual grey. I took it to a store that informed me that my logic board was fried. I bought a part on my own and replaced it . After that the computer started booting fine but slower than usual, but when I went into the disk utility and atempted to verify the disk it said that the hard drive needed to be repaired. Unfortunately I had lost the cd that origially came with my laptop so I bought a copy of snow leoppard (which is what I have installed on it) from apple.com. But when I try to boot to the dvd to repair it, it gets stuck on the apple logo and starts beeping in intervals of 3. I tried replacing the hard drive but the same thing happens. It only seems to boot from the original hard drive, I even tried creating an instal thumb drive from that same cd that also won't work.
Any insight would be helpful,
Tanks in advance,
Mike

You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.

Macbook Pro 2011 won't boot, grey screen, 10.9.4

Hi guy I hope you are all well,
I have been running a 1.1 MBP Santa Rosa since 2010 and decided it was time for an update, so in January I got hold of a 2008 Penrhyn model. That was running Mavericks absolutely fine until 2 weeks after 10.9.3 when it began to have gfx crashes, kernel panics, refuse to boot etc. Now it won't even turn on, just a low fan noise for 10 secs then it switches itself off.
I figured the Penrhyn was just too long in the tooth now and must have had dodgy hardware. Nothing I've made this year will now work on the Santa Rosa on Snowy so I decided to splash out on a mid-2011 Sandy Beach, 15.4" 2.0ghz i7. This has been absolutely great the last month, until the day I went up to 10.9.4. It began to crash and need rebooting when iPhoto opens after plugging in my iPhone. At first I disabled iPhoto's auto-open and the phone works fine with iTunes and charges when iPhoto is closed. Without the phone plugged in iPhoto worked fine. Inevitably I plugged the phone in last night while iPhoto was still open. The screen went a purple-pattern, I rebooted and now it won't boot past the apple logo and pie-wheel at the chime. It just goes to a grey screen.
Recovery does not work, just a solid blue screen. Booting off a Lion install DVD also just gets a grey screen after the logo/chime. I cleared the PRAM, and the SMC three times. Starting in safe-mode the progress bar loads fine, but then it's back to grey screen.
So I'm now back on my Santa Rosa, which has never had a fault, nor may I add have any of my PPC Macs!
Anyone have a possible solution for this or know what the exact hardware-fault may be? I really don't want to pay Apple to repair it, having spent on over £1000 on MBPs this year that now don't turn on
Many thanks, James

I've been having similar issues with a late 2011 17" MBP with 10.9.4. I haven't worked out what the problem is, but I'm eventually able to enter recovery mode after multiple (15-30) attempts. Between attempts, I tried resetting the PRAM, entering safe mode, entering hardware diagnostics mode, and occasionally just leting it hang on the blue or grey screen.
Repairing disk permissions fixes the problem. It's happened twice now, with an hour or two of panic between getting it back up and running again. It's only been since the 10.9.3 or 10.9.4 update, which other users have experienced problems with. I didn't make a backup before updating (this is the first issue I've ever had with my machine), so I may have to start with a fresh install to determine if it's software or hardware.

Macbook Pro 2010 won't recognise Dell Ultrasharp 2312hm

Hi
Desperate for help
Have purchased a Dell Ultrasharp 2312HM
I have connected it to my macbook pro 6.2 2010 (Serial Number (system): W8******AGW) via DVI cable and DVI to mini displayport connector at the mac end)
I have selected DVI input on the monitor but it just says no computer detected and goes into sleep mode
At the mac end of things, the macbooc screen flashes blue momentarily then goes back to normal.
In display preference on the mac, clicking the 'Detect displays' button has no effect whatsoever.
So in summary, the monitor is on and wired up to mac, but mac isnt detecting it
There was an identical issue from someone else back in 2012 and a long thread. I don't believe the person ever got it sorted.
...oh and Dell don't provide any support for this and say it's not compatible, but I can see from numerous threads that others have it working perpectly.
2 things I've thought of...the dell monitor instructions says it comes with a white DVI cable. Mine is black that was in the box.
I purchased a fairly cheap DVI to mini displayport adaptor on Ebay. Could this be duff? (the seller only had positive feedback)
Help before I go mental!
thank you!
<Edited By Host>

you have a notebook, not a Mac Pro workstation.
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

Help: Macbook Pro Retina won't boot past Grey screen w/ Logo

All,
My computer died last night with each application not responding. I couldn't shut down normally so I held the power button to turn it off.
Next morning, I tried to boot the MacBook Pro and the boot process stalled at the grey screen with the Apple Logo and spinning wheel. I let it go for an hour and there was no change on the screen. Based on Apple's help desk I ran Hardware diagnostics (extended with looping disabled) and got the following error
4HDD/11/40000000: SATA (0,0)
The screen shot is below
I ran this again with standard testing (no looping) and standard with looping and all gave the same results.
Any ideas? The compute will not boot.
Thank you
Phillip

That's what I thought but was able to do CMD-R and verify/repair permissions the disk. My hard drive is actually a flash drive so I'm guessing the controller or motherboard.
I do have it backed up with the last 24 hours ago.
Thanks
Phillip

MacBook Pro Retina, won't boot with USB3 attached.

Hi!
Enjoying my new computer(ofcourse), thought i ran into a troublesome problem:
I plugged in Flashdrive 2, restarted and starting to hold alt to get into the boot menu.
But it never showed up(tested for about 5min), the screen showed up in gray, but then no more action was seen.
I pulled out Flashdrive 2 and had to hold the power key for a hard stop.
Then started the computer as normal and the boot menu showed up just as normal!
I repeated the process but with Flashdrive 1.
And the very same course was repeated.
Again I repeated the process but with Flashdrive 3 (with the very same ISO on it).
The install of windows succeded without any problem at all!
Note: When booted up in OSX i can read and format all the drives wiihout any type of error.
Computer: MacBook Pro Retina; RAM: 8gb, SSD: 256gb. MacBook Pro and Air Update 1.0 Installed.
Flashdrive 1a: Corsair Flash Voyager 8GB USB3; Ubuntu, bootable.
Flashdrive 1b: Corsair Flash Voyager 8GB USB3; Empty
Flashdrive 2: Corsair Flash Voyager 8GB USB3; Windows 8, bootable.
Flashdrive 3: SanDisk 4GB USB2, Windows 8, bootable.

Intel-based Macs: Resetting the System Management Controller (SMC)
But you may want to take it in to an Apple store as this type of thing should not happen on a New computer.

Macbook Pro 2010 won't boot

Similar Messages

Maybe you are looking for