Macbook Pro 2011 just started running extremely slow

After recent OS upgrades and general teenager use, the MacBook Pro all the sudden is running extremely slow.  I am not a really technical person, what should I do to fix? I will start backing up now.
Thank you
Matt

You may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
Try resetting PRAM and SMC:
http://support.apple.com/kb/PH4405
http://support.apple.com/kb/HT3964
Is it faster now?  If not, proceed.
Restart in Safe Mode:
http://support.apple.com/kb/HT1564?viewlocale=en_US
If it boots faster then uninstall all unnecessary login items >User&Groups>Login items. Unlock the padlock. Remove them with the minus -
Also uninstall internet plug-ins in your browsers.
Is it faster now?  If not, proceed.
Backup your data immediately:
Before proceeding you should make sure you have a current backup.  If it has been getting slower over time your disk could be a failing slowly.  SATA drives have two retry modes: short and long.  They can continue operating as read errors are increasing.  The long retry cycle is very long and can cause significant performance degradation.  If it has started long retries then it is likely to get worse and eventually fail.  SSDs also have a failure mode where the fail slowly.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods: 
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data.  Backups vs. Archives.  Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
Spotlight:  If Spotlight is continually running, re-index Spotlight:
  http://support.apple.com/kb/ht2409
Low disk space:
If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac.  For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
Disk Diagnosis and Repair; Runaway Processes:
See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
- Directions on how to detect a failing drive
- How to repair a filesystem on a working drive.
- How to check for runaway processes hogging the processor time.
Additional suggestions in "Why is my computer slow?” are particularly good.
https://discussions.apple.com/docs/DOC-3521
In the "Something is wrong with your machine” section.
- Corrupted Caches
Using Onyx to clear the caches.
- Step by Step to Fix your Mac:
https://discussions.apple.com/docs/DOC-3353
          (I learned a lot reading this document.  Good stuff.)
- A clean install.
After you have backed up your system twice.
  Preferably with one of the backups being a clone.
  Time Machine restores are complex and can sometimes fail.
  You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
As part of this clean install procedure erase the disk with Security Option Zero
  that writes zeros to all sectors and remaps bad sectors as it does so.
  That is a time consuming operation, but worth it.
See https://discussions.apple.com/message/24057867#24057867
Additional suggestions:
http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
and Mac Performance Guide: http://www.thesafemac.com/mpg/
Hardware replacement or upgrade?
Hopefully by now your Mac is back to its normal speed.  If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs.  If it is under warranty or AppleCare they will repair it for free.  If not, you can compare their estimate with DIY repairs.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.)  For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/.  You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
 > About This Mac > More Info… > System Report > Model Identifier:
If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable).  An 8 GB memory upgrade is only $100.  When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
Good luck.  May the software fixes do the trick.

Similar Messages

  • My macbook pro 13 inch is running extremely slow and I have no idea of what to do. Can someone please help me?

    Everything is just running completely slow and it was not like this. I do not know what to do at all, please help. Thank you.

    Your problem has nothing to do with "viruses." DO NOT install any kind of "anti-virus" software.
    First, back up all data immediately, as your boot drive might be failing.
    One possible cause of a slow user interface is a large number of image or video files on the Desktop with preview icons. If you have more than a dozen or so such files, move them to another folder.
    Otherwise, take these steps when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    You must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

  • MacBook Pro 13" Suddenly Started Running Super Slow, please help!

    Yesterday I was on the computer on Facebook, then I spilled a juice over the keyboard. I turned it off and let it sit there, then I turned it on and it took about 3 minutes to show the Log in screen, then I logged in and it was taking long to load the stuff in my desktop and it was being really slow for everything.
    Please Help!
    I got it on December, and I don't have much time with it!! I really need to fix it.
    Oh and the track pad stopped moving the pointer...

    This should explain it:
    http://www.apple.com/retail/geniusbar/
    They are FREE.
    Ciao.

  • My MacBook Air just started running really slow

    I have a MacBook Air and Safari started running really slow and I'm not sure why.  I'm not very tech savy, so I'm having a hard time figuring out what's going on.

    Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
    Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
    If your browser is Safari, then from the Safari menu bar, select
    Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. Any change?
    Select the Advanced tab in the Preferences window and uncheck the box marked
    Stop plug-ins to save power
    Any change?
    Quit and relaunch the browser. Any change?
    Log out and log back in. Any change?
    Enable Private Browsing in the Safari menu. Any change?
    Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
    If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
    If Parental Controls is active for any user, please turn it off and test. Any change?
    If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
    Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
    Are there any other devices on the same network that can browse the Web, and are they affected?
    If you can test Safari on another network, is it the same there?
    If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

  • My Macbook pro 2011 suddenly has a really slow bootup. What can I do?

    My Macbook pro 2011 suddenly has a really slow bootup. What can I do? I did install a cannon printer upgrade and security upgrade. Not sure if it was something to do with that. Also I tried the disk utility repair and didn't improve anything. I also reset PRAM and SMC.

    1. Try booting in e Verbose mode - press and hold [cmd] + [v] keys just right after the boot chord sounds till you get a black screen and white letters.
    if there are some delays in the boot process  -  you should see where the system is stuck.
    this mode is not permanent - the next [re-] boot will be normal.
    2. repair permissions. disk utility does fine. Disk Warrior is better.
    sometimes after half done updates (it may happen though should not) there are items that are "belonging to someone else"
    3. try  cache cleaner (or there are some other utilities as well - I just like SlCC  more)  http://www.northernsoftworks.com/snowleopardcachecleaner.html - it's shareware though the basic functionality is free for you to use.
    Try caches -> deep cleaning (please read the developers site what it does) and select checkmark at all options - reply yes to the requests and after a reboot the next reboot should be as it is intended.
    p.s be sure you do have backup  

  • MacBook Pro's fans start running at high speed when the computer is asleep. Normal?

    The other night, my MacBook Pro's fans started running at high speed when the computer was asleep. Loud enough to wake me up. And this just kept on going until I finally decided to turn the computer off. Is this normal? Is this anything to worry about?

    This is not normal.  See if a SMC reset solves the problem:
    http://support.apple.com/kb/ht3964
    Ciao.

  • Macbook Pro just started running insanely slow

    Hello there,
    From my research I can't figure out why my mac all of a sudden started running so slow. I've looked at the CPU, memory, startup and a lot of other suggestions I read here and am at a lost.
    I bought a external  back up drive and it was going very slow too, I forgot to keep my machine plugged in overnight and it  turned off so the backup didn't complete.
    Do I just restart the external backup turning the Time Machine on?
    I did a test on EtreCheck and I only saw one thing that I think could be a problem but I really have no clue here.
    That was this:
    User Launch Agents:
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    Below is the entire test and Thanks so much!
    EtreCheck version: 1.9.12 (48)
    Report generated July 5, 2014 at 12:29:20 PM PDT
    Hardware Information:
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.9 GHz Intel Core i7 CPU: 2 cores
      8 GB RAM
    Video Information:
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 2:48:20
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (624.35 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS31N 
    USB Information:
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Gatekeeper:
      Mac App Store and identified developers
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.prosoftnet.idrivedaemon.plist Support
      [running] com.prosoftnet.idsyncdaemon.plist Support
      [running] com.prosoftnet.idwebdaemon.plist Support
    Launch Agents:
      [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items:
      iTunesHelper
      Dropbox
      TextExpander
      IDriveMonitor
      RoboFormIcon
    Internet Plug-ins:
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
    Safari Extensions:
      RoboForm: Version: 1.8.4
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      Picasa: Version: 1.0 - SDK 10.4 Support
    3rd Party Preference Panes:
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine:
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 697.84 GB Disk used: 116.37 GB
      Destinations:
      Seagate Backup Plus Drive [Local] (Last used)
      Total size: 2 
      Total number of backups: (null)
      Size of backup disk: Adequate
      Backup size 2  > (Disk used 116.37 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          3% WindowServer
          0% Folder Actions Dispatcher
          0% IDriveDaemon
          0% aosnotifyd
    Top Processes by Memory:
      336 MB firefox
      172 MB Finder
      131 MB softwareupdated
      115 MB mds_stores
      98 MB com.apple.WebKit.WebContent
    Virtual Memory Information:
      4.79 GB Free RAM
      1.88 GB Active RAM
      463 MB Inactive RAM
      897 MB Wired RAM
      366 MB Page-ins
      0 B Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My Macbook Pro Retina 2012 is running very slow and gives me frequent speed problems.

    So, I've noticed it happen gradually for about a year now. It started with just minor but not significant delays in opening up programs, but I didn't mind it because the computer was still fast compared to a PC, which is what I used to use before this Macbook. I got this macbook in 2012, and luckily I still have a warranty, but it'll close soon.
    Right now, some problems include:
    1)
    2) Shutting down and turning on the computer is slow (sorry no picture on this one). When I first bought this mac, and until about a year ago, whenever I turn it on/off it would do it instantly. But now, there is a bit of a delay when turning off. The screen seems to just freeze at a certain frame, stays that way for a few seconds (longer when turning it off right after playing a game or two-- don't worry they're compatible with Mac OS), and then shuts off. And when it's frozen at that frame time, you can still see the background materials because they're only faded away. You know what I'm talking about-- Macbook turns out when turning off and then shuts down. So, much of the screen is white, but you can still see the screen prior to the shut down faded.
    3) Internet is running extremely slow. When I check my speed at speedtest.net, I get around 47 mbps on bad days and 53-ish on good days (download speed)
    EtreCheck results are here:
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 7:13:26 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro10,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 411
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 1024 MB
            Color LCD spdisplays_2880x1800Retina
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 10:53:8
    Disk Information: ℹ️
        APPLE SSD SM256E disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Boot OS X (disk0s3) <not mounted> : 650 MB
            Moon Cheol (disk1) / : 249.80 GB (67.32 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Logitech Lenovo USB Optical Mouse
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.nero.HSMMonitor.plist [Click for support]
        [failed]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        Steam    UNKNOWN  (missing value)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        Default Browser: Version: 600 - SDK 10.10
    Safari Extensions: ℹ️
        Open in Internet Explorer
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            22%    WindowServer
             3%    quicklookd
             2%    Dock
             2%    hidd
             1%    Google Chrome
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        258 MB    Google Chrome
        151 MB    Google Chrome Helper
        137 MB    WindowServer
        77 MB    Finder
    Virtual Memory Information: ℹ️
        3.39 GB    Free RAM
        3.24 GB    Active RAM
        848 MB    Inactive RAM
        1.11 GB    Wired RAM
        13.63 GB    Page-ins
        61 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 06:32:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-24-063254_[ redacted].crash
        Mar 23, 2015, 08:20:04 PM    Self test - passed
        Mar 23, 2015, 04:35:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-23-043514_[ redacted].crash
        Mar 22, 2015, 08:38:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-203853_[ redacted].crash
        Mar 22, 2015, 03:00:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-030050_[ redacted].crash
        Mar 21, 2015, 03:34:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-21-153412_[ redacted].crash
    Resetting computer to factory conditions doesn't work, time-machine didn't work, and clearing more storage space didn't work either. I would like to get this problem fixed before my warranty runs out. Thanks for reading and any sort of help will be appreciated!

    Do you know of any specific tasks or situations that cause it to perform poorly? If so, make a note of those and demonstrate them for Apple. Do NOT, under any circumstances, restart the machine. You want it at its worst when you take it in. If you try to do any of those magic resets, it may just reset things just long enough for Apple to proclaim it healthy. If Apple does that anyway, then there are plenty of opportunities to try those things later after your warranty has expired.
    I wish I knew exactly when it does this, but it doesn't always happen. It sometimes does, and sometimes doesn't. I thought about this, too. But the problem is that it's really hard to catch a time or figure out what causes these symptoms to occur. I haven't taken it to Apple because I thought it'll just be a waste of time because they'll probably say that it's healthy so they don't have to put any money/effort to try and fix it...

  • Macbook Pro 2014 (16gb ram) running very slow in excel.  Can anyone help?

    My Macbook Pro 2014 is running extremely slow in Mac Excel 2011.  I just recently made the purchase (Last week) to upgrade from my Macbook Pro 2013.  The upgrade was for work as I handle large spreadsheets in my new role.  It would take some time to load before, and I was told it was because I only had 4GB of RAM.  Now, I have 16 GB of RAM and it runs slower than before.  Can anyone assist me with a solution?

    My Macbook Pro 2014 is running extremely slow in Mac Excel 2011.  I just recently made the purchase (Last week) to upgrade from my Macbook Pro 2013.  The upgrade was for work as I handle large spreadsheets in my new role.  It would take some time to load before, and I was told it was because I only had 4GB of RAM.  Now, I have 16 GB of RAM and it runs slower than before.  Can anyone assist me with a solution?

  • How to enhance the speed of my MacBook Pro. It has become extremely slow!

    My MacBook Pro (2011 early edition) has become extremely slow. What needs to be done to enhance its speed!

    Things You Can Do To Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My Macbook Pro early 2011 17 inch runs extremely slow

    Many times colored waiting balls
    Often characters appearing much later on screen after keyboard hits.
    Before replacement of my HD by ssd and upgrading memory from 4 GB to 8 GB, I should like to exclude various causes for the extremely slow running of my MBP.
    Greetings, Willem (NL).

    First, back up all data immediately, as your boot drive might be failing.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Reset the System Management Controller.
    Run Software Update. If there's a firmware update, install it.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the View menu or the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, andIdle at the bottom of the window.
    Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
    Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • My macbook pro starting running extremely slow, to the point where it freezes every few seconds then catches up again. This happened out of the blue, didn't change anything on the computer.

    I did the etre check and these were the results. I don't know if this is helpful or not.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:48:3
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.81 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.Cvnt.nke          (2.1.2 - SDK 10.8)
              com.Cvnt.driver.CvntDriver          (2.1.2 - SDK 10.8)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.Cvnt.daemon.plist 3rd-Party support link
              [System] com.Cvnt.Uninstall.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.mice.360Daemon.plist 3rd-Party support link
    Launch Agents:
              [System] com.Cvnt.start.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Spotify
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.0.1f2 3rd-Party support link
              DirectorShockwave: Version: 11.6.8r638 3rd-Party support link
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              XBox 360 Controllers  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Excellent
                                  Backup size 0 B > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   8%          Finder
                   5%          WindowServer
                   1%          EtreCheck
                   1%          LogosIndexer
                   0%          Google Chrome
    Top Processes by Memory:
              233 MB          com.apple.IconServicesAgent
              127 MB          Finder
              127 MB          Google Chrome
              90 MB          Dock
              74 MB          LogosIndexer
    Virtual Memory Information:
              304 MB          Free RAM
              1.83 GB          Active RAM
              1.21 GB          Inactive RAM
              682 MB          Wired RAM
              605 MB          Page-ins
              0 B          Page-outs

    Also, I tried booting in safe mode multiple times which did not help

  • Hello! My MacBook Pro has suddenly started running slow.

    Hello!
         I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
    MacBook Pro (15-inch, Late 2011)
    Processor: 2.2 GHz Intel Core i7
    Memory: 4 GB 1333 MHz DDR3
    Graphics: Intel HD Graphics 3000 384 MB
    OS X Yosemite 10.10.1 (14B25)
    I've already used Etrecheck to hopefully speed up the process of help.
    EtreCheck version: 2.1.8 (121)
    Report generated February 3, 2015 at 5:14:44 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 834
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1440 x 900
        AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 11:18:56
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
        [not loaded]    com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
    Startup Items: ℹ️
        FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [running]    com.VTech.AgentMonitor.plist [Click for support]
        2 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.wdhelper.plist
        5 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [loaded]    com.autodesk.backburner_start.plist [Click for support]
        [loaded]    com.leapfrog.connect.shell.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.VTechLLNService.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.codecm.uploader.plist [Click for support]
        [loaded]    com.divx.agent.postinstall.plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    UNKNOWN  (missing value)
        PdaNetMac    UNKNOWN  (missing value)
        Monitor    Application  (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MotoCast    UNKNOWN Hidden (missing value)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        Content Manager Assistant    Application  (/Applications/CMA.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
        GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.2 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        DirectorShockwave: Version: 11.6.6r636 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: Unknown
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        DivX Plus Web Player HTML5 <video>
        Twitter for Safari
        codec-M
        MacVeXe
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    systemstats
             5%    WindowServer
             3%    AgentMonitor
             1%    ConnectService
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        399 MB    firefox
        107 MB    Finder
        94 MB    loginwindow
        86 MB    mds_stores
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        368 MB    Free RAM
        1.69 GB    Active RAM
        794 MB    Inactive RAM
        1.16 GB    Wired RAM
        7.15 GB    Page-ins
        322 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
        Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
        Feb 2, 2015, 05:53:21 PM    Self test - passed

    If your Mac runs slowly:
    http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
      Start up in Safe Mode. http://support.apple.com/kb/PH18760
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836

  • Why is my MacBook Pro (2011 13 inch) running slowly?

    Problem description:
    MacBook Pro running slow
    EtreCheck version: 2.1.8 (121)
    Report generated February 2, 2015 at 6:42:16 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 425
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 32 days 6:8:56
    Disk Information: ℹ️
        TOSHIBA MK3265GSXF disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (244.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 1
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [loaded]    com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.examsoft.softest.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.lexmark.hbnlistener.plist [Click for support]
        [loaded]    com.lexmark.hostregister.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.eltima.ElmediaPlayer.daemon.plist [Click for support]
        [running]    com.examsoft.softest.service.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [not loaded]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Flash Player    UNKNOWN  (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 3.3.1.8   - SDK 10.8 [Click for support]
        VLC Plugin: Version: 1.0.5 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.12 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.12 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    ARM
             4%    WindowServer
             3%    Safari
             1%    hidd
             1%    launchservicesd
    Top Processes by Memory: ℹ️
        133 MB    Safari
        107 MB    Microsoft Word
        90 MB    com.apple.WebKit.Networking
        90 MB    WindowServer
        86 MB    Microsoft PowerPoint
    Virtual Memory Information: ℹ️
        13 MB    Free RAM
        1.35 GB    Active RAM
        1.34 GB    Inactive RAM
        1.12 GB    Wired RAM
        6.43 GB    Page-ins
        446 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 06:35:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-02-02-183524_[redact ed].crash

    Hello jasonsucoll,
    Welcome to Apple Support Communities.
    This article is a great starting point for troubleshooting the slowness issue with your MacBook Pro.
    OS X Mavericks: If your Mac runs slowly
    Ciao,
    -Jason

  • HELP: MacBook Pro won't start. MachKernel/slow/no entry sign/erratic

    (having major issues figuring out which forum to post this question... In error, I posted this last night to the Mac Pro forum, then this morning to the OSX Leopard Forum. I think it goes here.)
    MacBook has been running slow the past couple of days. Yesterday, it wouldn't start-up, and after resetting the PRAM, I got the no-entry sign (barred circle).
    Restarting with V: I got a mach kernel error. Found a help sheet on that, but when trying to restart with X, got only as far as the blue screen.
    This morning, miraculously, it started up, very slow. I then tried to backup my files, with no success. Tried to burn to a dvd, but that was unsuccessful. (Later at the Apple Store where I was able to backup a few essential files realized that the Burn DVD folder was empty.
    Tried to restart using it in target disc mode using FireWire, but on my good macbook, although the slave computer appears, I couldn't access any data ("alias can't be found")
    I've tried restarting from a bootable disc. It gets past the apple, the gears, then I can just hear the dvd drive spinning and eventually, I force quit. So restarting from a bootable disc seems out.
    For a while, it would startup, but aside from the hard drive icon, the file (pdf, doc, and jpg) icons on my desktop wouldn't change from generic to specific and the rainbow wheel just kept spinning and spinning. I finally forced quit.
    Update: Just got back from the AppleStore where I was able to backup a few essential files. It started up again, very very slowly, and all the icons finally changed to their specific thumbnails.
    It appears as though it works better if it's rested for a while, although I'm not kidding myself: it does appear as though the hard drive is failing. After the trip to the AppleStore, I bought an 320GB hard drive. I'd like to finish backing up - please don't ask me why I didn't do this before going to the AppleStore...
    Anyway, any help much appreciated,
    --Laura

    I've goggled just about everything and I can't seem to fix this problem.
    You shouldn't!
    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Maybe you are looking for

  • Pse 7 changes the file extensions, by using a -1 up to 6 times on a photo, how to stop this problem.

    I cannot keep up with my photos, they somehow change the file extension by adding a -1 over and over, how can I stop this process to keep a single file extension?

  • Repair my screen questions

    I got 2 white spots underneath the screen on the left side and a thing that looks like dust on the bottom right. Theres a pixel flipping out on the left side, and theres also a pixel size white dot on the black edge of the screen ( weird). Also a yel

  • Zig Zag Effect - How is a segment calculated on a circle?

    I have a perfect circle, to which I have applied the Zig Zag effect. I have specified 2 ridges per segment. If I am correct in assuming that a "ridge" is the high, outer part, I end up with 6 ridges on my circle. If I specify 10 redges per segment, I

  • Problem with Correlations/BPM

    Hello, we have a problem with our PI 7.1. We have created a ccBPM-Process with one correlation. The process is activated and runs quite good. The Problem is in the last step (its a receive-step) which uses a correlation. If we send the message, with

  • Download app problem

    i am trying to download an app an it gives a message " your account is not valid for use in the US store. you must switch to the canadian store before purchasing" How can I do this