Macbook pro 2011 model freezes after software update

my macbook pro 2011 model freezes and does a continuous alarm sound after a software update. i have taken it in twice, theyve changed the hard disk, they have done all tests but it still happens.

Run through the list of fixes here
Step by Step to fix your Mac

Similar Messages

MacBook Pro will not boot after software update

MacBook Pro will not boot after doing an Apple Software Update (of course they will not help you). MONEY, MONEY, MONEY is the name of the game. They can cause your computer to crash and still charge you!
Does anyone have an answer to why my computer is showing a little gear spinning for hours? I have tried several things with NO luck.
Thanks-

Run through the list of fixes here
Step by Step to fix your Mac

MacBook Pro not booting up after Software Update ('prohibited' symbol)

Hi there
I'm having some issues with my (late 2008) MacBook Pro after installing a recent software update: the machine is not booting up, instead displaying the 'prohibited' symbol on the grey bootup screen, thus:
!http://img828.imageshack.us/img828/7215/photovl.jpg!
The back story: this morning I ran Software Update and installed the iWork update, the latest security update and the Snow Leopard Graphics Update. This installation apparently went fine, however on the required reboot the computer displayed the above image, and did nothing.
I booted from the Snow Leopard install DVD, fixed disk permissions and repaired the disc, which Disk Utility claimed was successful; the computer still would not boot.
I then rebooted from the Snow Leopard DVD and restored from my most recent Time Machine backup (dated a few days ago, before the software update). This, still, did not do the trick.
As I have never seen this particular issue before, I'm at a loss as to what to try next, partly as I don't really know what the symbol is signifying. Any assistance that can be offered would be very, very useful.
Cheers in advance!

Thanks for that, I did go looking for it but couldn't find it.
Unfortunately, resetting the PRAM and NVRAM didn't work. Will a reinstallation of OS X make a difference, bearing in mind I've already restored from a Time Machine backup? (I don't know if those clone everything or don't include system files).

17" MacBook Pro will not startup after software update & shutdown

Last night I powered off (shutdown) my MacBook Pro (usually I leave it sleeping). It kindly reminded me I had updates to install. I said OK install them. I didn't check to see what they were, but I believe it was just the camera raw update. I also told it to shutdown after the update.
This morning the computer was off, so far so good.
Press the power button ... nothing. no chime, no diskdrive, blank screen....
Battery level is good, power adapter good with green light.
I have command control power buttoned. reset smu. cannot reset pmu as far as I know as that happens later in the startup procedure? post chime?
I pulled the power and battery and let it sit all day, still nothing.
Any ideas on the sudden failure. The software update seems unrelated, but somewhere in the back of my head I remember hearing about some problem with a camera raw update?
It's a 1st generation 17" MBP. TIA

Just to clarify the symptoms:
Good power adapter, green light on mag-safe when plugged into machine. Good battery(s) have two, both charged.
Press power button and nothing happens, no drive spin up, no noises, no chimes, no screen backlight (even with black screen) etc.
tried control-command power button for 3+ seconds, naughta.
tried pulling power and battery, then hold power for 5 sec. recconect bat and power, naughta.
tried removing all power for 8+ hrs, naughta.
It doesn't seem to be getting power to any components on -power button down -
So, I am guessing here but seems like:
a. Power button/connectors.
B. Firmware issue as last time it was run a software update (unknown) was installed.
C. Logic board?
D. As there is a green light on the power adapter I expect it is not the Left I/O subassembly board?
Are there any other power supply boards that may be involved, or are all of those components on the main board in this machine? Is the power button part of the keyboard assembly?
TIA.

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

MacBook Pro (mid 2007) freezes after upgrade to Mavericks

Hello,
After the upgrade to Mavericks my MacBook Pro (mid 2007) freezes after a couple of minutes of usage - after successful install and the use of some apps. Not bad enough the system is now always crashing if I try to boot. PM reset didn't help. Booting from the restore partition was possible, but I decided to go back to a working backup of 10.8.4 made a minute before I tried to upgrade. Why 10.8.4? Because 10.8.5 causes the strange problem that the Mac freezes after wake up from sleep.
Any suggestions?
Anyone else having this problem?
Kind regards

I did a clean install of mavericks on my MBP (mid 2007) and still it freezes at arbitary points. The very first time when it booted up it worked for longer and when I started to apply updates from app store, it froze. Successive boots froze much early, like within few seconds of booting.
I am going to check this by booting in safe mode. I am losing hope with mavericks on my MBP (mid 2007) and will switch back to snow leopard (10.6.8) which was working seemless.
I checked so many things, based on other posts to make sure if my MBP is really Mid 2007. IT IS.
Rgds,
Raj.

Early 2011 MacBook Pro 15 model freezing problems

I've been experiencing problems with my 2011 MacBook Pro 15 model with it freezing on me all the time. I have read around and came to a conclusion that it is a logic board problem on the logic board that supports 3 GBs on the superdrive bay. Have any of you had this problem? What did you do to get the problem resolved? I'm going to my local Apple store to try to get this fixed (With the current logic board that supports 6 GBs on the superdrive bay) or get a replacement laptop. Thanks for your input!

You are doing the right thing.
Take it to the Apple Store . Let them fix it for you.
Nobody here can help you with hardware problems.
Best.

Help, macbook pro 2009 model hung on yesterdays update

Yesterday I updated with the new system. My macbook pro 2009 model took a long time to download the system update, then did the restart and install but has hung on restarting again. It started up, got to my desktop but hasn't loaded icons or application bar. I have the spinning beachball of death! What can I do to fix it?
Lana

Applelover162000,
if the problem is unrepairable, then you’ll need to completely erase your internal disk, reïnstall the version of OS X that’s on your grey Mac OS X Install DVD, and run Software Update to get it up to date in that version. If that takes you to Snow Leopard 10.6.8, then you can redownload and reïnstall Mavericks. If that doesn’t take you to Snow Leopard 10.6.8, then you’ll need to reïnstall Snow Leopard from the white retail DVD and run Software Update to get you to 10.6.8, at which point Mavericks can be redownloaded and reïnstalled. Once you’ve run Software Update from Mavericks, you can restore from your internal disk’s latest backup..
If you don’t have a backup of your internal disk, and you’d like to try to save any files on it, there are two ways to try making one at this point: one is by booting from an external bootable disk, and the other is by starting your MacBook Pro in Target Disk mode so that another Mac can treat your MacBook Pro as an external disk. In either case, you’ll need to copy whatever files are salvageable from your internal disk to the system which you’re booting from. Once you’ve got Mavericks reïnstalled, I’d highly recommend purchasing an external disk to use as a Time Machine backup destination.

MacBook Pro Won't Boot after Firmware Update

So I just upgraded to a MacBook Pro which came in the mail yesterday. I removed the Apple-installed HD and swapped it out for a bigger, faster HD. I installed OS X from scratch, imported everything from my Time Machine backup during the Setup Assistant, and then started installing updates. Everything was running swimmingly until the last updates.
What happened is when I rebooted my MacBook Pro and logged in after a series of updates, I got presented with both a Bluetooth update and a Firmware update at the same time. Both required a restart so I thought I would kill two birds with one stone. I installed the Bluetooth update, and then when it asked to reset I installed the Firmware update instead. However, the firmware update didn't behave as advertised because instead of shutting the MacBook Pro completely down, it restarted and then started installing the firmware update.
Ever since the firmware update (which I think installed correctly but don't know how to verify), I cannot boot my MacBook Pro. Using the OS X install DVD I can view my firmware version using System Profiler, and the number it is reporting is MBP53.00A.B03.
I have tried booting in verbose mode to try and get a feel for the problem, and it eventually hangs on an infinite loop saying something about not being able to find something on disk0s2.
I also thought I would fix the problem by doing an Archive and Install, but it quit at the very beginning of installing with the error "unknown error".
Also I thought I would format the disk with Disk Utility and then try installing again, but Disk Utility reports that it in unable to unmount the volume.
Any help you can provide would be greatly appreciated. Thanks!
-- Update --
Remember how I'm unable to unmount the drive? I force unmounted it and then used Disk Utility to repair the volume, but still no luck.
I think the key to the problem is this new HD I put in runs at 3 Gbps. I think I read somewhere that the new MacBook Pro's don't support that.
I think next I should try swapping out the new HD in my MacBook Pro with the one it originally came with. What do you think?

I, too, have a brand new MBP 15" that I put an Intel X25 in. At the 1.5 (Prior to Firmware Update) setting, it worked fine. I rant the Firmware Update, all looked fine, but the drive is no longer able to be seen.
Flash the PRAM, per other suggestions to no avail. Boot off of the DVD and disk utility nor Profiler sees the drive.
Replace the drive with the stock that came with the MBP (which I had never even used) and it works.
Put the Intel X25 into a Windows machine and it works fine. Reformatted it (in windows) and put it back into my MBP. Still not able to see it (from the Disk utility after booting off the DVD).
Intel's firmware for the drive says its up-to-date (new drive) and if I attempt to "re-run" the Mac Firmware Update, it says that the machine is already up-to-date.
Seems odd that it worked before an now it doesn't. Also seems odd that the X25 works in other machines. And that my MBP works just fine with the stock Hitachi 7200 320GB drive.
Ideas? Intel says to call Apple Support. Not sure what I can say to them.

Macbook Pro (2011 Model) suddenly does not boot from SSD in main bay

I have been using Macbook pro 2011 and Samsung SSD (256GB) for about a year.
All of sudden, the computer will not from SSD from the main bay, but it will boot from the optical bay.
I have tried an Intel SSD 120gb which came with the computer, but it does not work either.
However, it will boot from the regualr hard drive from the main bay.
I have read somewhere that it could be due to the hard drive flex cable.
Has anyone experienced a similar problem?

It may very well be a problem with the SATA cable... for some reason (and I don't know why, but...) SSDs seem more prone in 'detecting' a faulty SATA cable than a standard hard drive. Where a hard drive will boot, an SSD will not.
I would advise purchasing a new SATA cable - from ifixit.com or powerbookmedic.com - and replacing the cable. That (normally) clears up the problem.
Clinton

Macbook pro 2011 model, getting slow opening applications. freezes every now and again too. any ideas??

i have recently found that my macbook pro has been getting quite slow at opening applications. i also have countless pop-ups and advertisements on my internet browser and some applications freeze on my screen and i have to close the lid of my laptop and re-open to get it working again. My macbook was bought new last august so is not very old and i was wondering if anyone knew how to fix it?? should i take it into store?

Sounds like you got some form of malware. Not a virus per se, but something that is both impacting the running and launching the various popups.
Generally, you install these, knowingly or not. Be very wary of installing anything int he future.
For now, you need to either search them out, or get a program that can do it for you ( i am not familiar with them), or, worst case, backup, re-install system, copy only your files back. Destroy old backup and make new.
You might use the activity viewer to search for suspicious programs, then look for them, and remove them. But its hard.
Stay away form those sites and dont load stuff int he future.
Grant

Macbook Pro 2011 - running slow after installing Yosemite

Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
      7% WindowServer
      1% AddressBookSourceSync
      1% mds_stores
      1% Microsoft Outlook
      1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outs

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

MacBook Pro (2011) slowed down after Yosemite installed

I ran Etrecheck and got the following. Is this a memory problem or a software problem? Thanks!
Problem description:
Computer has slowed down immensely since installing Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated February 22, 2015 at 12:14:43 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 173
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
    AMD Radeon HD 6750M - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 86 days 1:38:58
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (302.21 GB free)
            Core Storage: disk0s2 499.25 GB Online
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Click for support]
    [not loaded]    com.microsoft.driver.MicrosoftMouse (6.2.1) [Click for support]
    [loaded]    jp.co.toshiba.driver.ToExtCmd (1.0.2) [Click for support]
        /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
    [not loaded]    com.microsoft.driver.MicrosoftMouseBluetooth (6.2.1) [Click for support]
    [not loaded]    com.microsoft.driver.MicrosoftMouseUSB (6.2.1) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.gamed.plist
    [killed]    com.apple.lookupd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [running]    jp.co.Toshiba.autorun.plist [Click for support]
    9 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.GSSCred.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nesessionmanager.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.systemstats.analysis.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    11 processes killed due to memory pressure
Launch Agents: ℹ️
    [running]    com.wyse.MacCompanion.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.wyse.PocketCloud.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.leapfrog.connect.monitor.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    SpeechSynthesisServer    Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    MicrosoftMouseHelper    Application (/Library/PreferencePanes/Microsoft Mouse.prefPane/Contents/Resources/MicrosoftMouseHelper.app)
    Google Drive    Application (/Applications/Google Drive.app)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
    SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    GMail Counter
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Microsoft Mouse [Click for support]
Time Machine: ℹ️
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 498.88 GB Disk used: 196.67 GB
    Destinations:
        TOSHIBA EXT [Local]
        Total size: 999.86 GB
        Total number of backups: 12
        Oldest backup: 2014-09-10 22:13:49 +0000
        Last backup: 2015-02-16 22:27:12 +0000
        Size of backup disk: Adequate
            Backup size 999.86 GB > (Disk used 196.67 GB X 3)
Top Processes by CPU: ℹ️
         8%    WindowServer
         2%    mds_stores
         0%    AppleSpell
         0%    MicrosoftMouseHelper
         0%    DashboardClient
Top Processes by Memory: ℹ️
    107 MB    discoveryd
    73 MB    Safari
    56 MB    Google Chrome
    52 MB    com.apple.WebKit.WebContent
    39 MB    mds
Virtual Memory Information: ℹ️
    36 MB    Free RAM
    706 MB    Active RAM
    688 MB    Inactive RAM
    1.29 GB    Wired RAM
    300.27 GB    Page-ins
    9.64 GB    Page-outs

You need more ram. But has it really been 3 months since you rebooted this computer? Restart it once in awhile and some of that slowness might go away.

Macbook pro 2011 model freezes after software update

Similar Messages

Maybe you are looking for