Macbook Pro 2011 won't detect external display.

Firstly - I've searched this problem several times now and I've found this problem in four of five discussion topics on this board, each with 4 or 5 pages of people adding "I'm having the same problem" but in all of that there wasn't a single response from Apple, instead they just 'archived' the discussions and hoped that people would just go away.
That's pretty ******* disgusting customer service, considering the amount of money we're paying for your products. You owe us at least for them to ******* work properly - not just ignore major problems, which are clearly present for quite alot of your customers.
For months I've had no problems just plugging my MBPro into an external monitor by DVI using the Apple certified DVI-thunderbolt connector.
For some reason, a few weeks ago, the MBPro stopped detecting the monitor.
I have to spend about 20 minutes ******* around, unplugging and replugging in the leads, restarting with and without the leads plugged in, resetting the p-ram, reinstalling OSX 10.7 and it always seems to be just a random time when it decides to start working.
I'm not just some kid ******* around with an expensive computer for the fun of it. I make a living using this system and I need the big screen for the work I do. I don't have the time to spare every sodding day to be ******* around with **** that doesn't work properly.
At first I thought the problem was restricted to just my work display as it appeared to work fine on all other displays. However, last week I was giving a presentation at work to a company who were potentially about to spend mega bucks giving us some work. I turn on the screen and plug in my computer to show the presentation. Nothing happened. luckily I was able to quickly transfer the presentation to another working computer (a PC) and continue on.
But seriously, please justify spending over £1000 on a computer that can't perform the simplest of tasks without spazzing out?
And secondly - stop ignoring this problem and get fixing it. Now!

Hi, I'm having the same problem, tried to connect both a Viewsonic and a Hanspree. Was happy to find your response here, but I just got the Moshi adapter with the macbook pro so it seems silly it would have gone bad. :/
I suppose I'll take it into the Apple Store and see what they say. Thanks!
^_^

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    ^_^

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    Hi, I'm having the same problem, tried to connect both a Viewsonic and a Hanspree. Was happy to find your response here, but I just got the Moshi adapter with the macbook pro so it seems silly it would have gone bad. :/
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