MacBook pro 2012 hinge problem? help!!
here is a video explaing it all (its not my video a found a video with someone having the same problem as me)
http://www.youtube.com/watch?v=Ta6ra8nk4XU
PLEASE HELP WHAT IS THIS? WHAT IS CAUSING IT? WHAT CAUSED IT?
im going to apple tomorrow to get it checked out i jus wana know ^ (the questions)
I have this problem too with my Mid-2012 MBP non-retina. The screen would click once, after being left for a long time, and would be fine after that, until you close it and re-open it again after a long time. It is especially loud in the morning so I think it is temperature dependent. Happened about 3 months after buying. I took it to Apple. First time they replaced the entire screen. They had to since that is the only way to replace the hinge. When I got it back, the screen still clicks. Took it back to Apple again. Second time they just tightened the screws securing the display with the unibody. When I got it back the second time, the screen still clicks. Took it back to Apple again. The third time they replaced the entire screen AGAIN! When I got it back, the problem was fixed for 2 days, then the screen started clicking again so I'm back to square one. I'm wondering whether I should take it to Apple the forth time, but then again, they've already replaced the screen twice which didn't work so I'm not sure what more they can do. It's either this is normal, which implies the screen hinge is really badly designed or the clicking has nothing to do with the screen at all.
Similar Messages
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MacBook Pro 2012 hinge problem with single click sound when i open it
when i go to sleep and shut my macbook off and close the screen next morning i open my screen and i hear a single click noise??
im paranoid ita a brand new macbook its not a hard drive fail it just a single click sound when i open it to turn on
and heres a video of the hinge is this is whats causing the single click sound? http://www.youtube.com/watch?v=wEUt2p783nAI have this problem too with my Mid-2012 MBP non-retina. The screen would click once, after being left for a long time, and would be fine after that, until you close it and re-open it again after a long time. It is especially loud in the morning so I think it is temperature dependent. Happened about 3 months after buying. I took it to Apple. First time they replaced the entire screen. They had to since that is the only way to replace the hinge. When I got it back, the screen still clicks. Took it back to Apple again. Second time they just tightened the screws securing the display with the unibody. When I got it back the second time, the screen still clicks. Took it back to Apple again. The third time they replaced the entire screen AGAIN! When I got it back, the problem was fixed for 2 days, then the screen started clicking again so I'm back to square one. I'm wondering whether I should take it to Apple the forth time, but then again, they've already replaced the screen twice which didn't work so I'm not sure what more they can do. It's either this is normal, which implies the screen hinge is really badly designed or the clicking has nothing to do with the screen at all.
-
New Macbook Pro 2012 keeps freezing (HELP!!)
It keeps freezing, it happens after a few hours, sometimes after a few minutes!!
First, the app (google chroome, safari, skype) and then, the finder... I can move the cursor but it doesn't respond, the beach ball won't stop spinning and I had to force shut down by holding the power button (not once...two, three or four times a day)
I've done everything, disk utility almost every day (repair permissions), resetting the pram... I don't know what else to do... I was thinking about buying 8GB RAM (2x 4) but I don't want to waste my money if it's not going to work...
THIS IS MY INFORMATION:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:10:57
Disk Information:
APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,25 GB (469,23 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] com.sophos.kext.sav (9.0.53 - SDK 10.7) Support
[kext loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
None
Internet Plug-ins:
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 55 Check version
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
10% SophosWebIntelligence
8% InterCheck
7% Google Chrome
4% coreaudiod
3% WindowServer
Top Processes by Memory:
143 MB InterCheck
139 MB SophosScanD
115 MB Google Chrome
106 MB SophosAntiVirus
78 MB mds_stores
Virtual Memory Information:
832 MB Free RAM
1.73 GB Active RAM
966 MB Inactive RAM
527 MB Wired RAM
443 MB Page-ins
0 B Page-outscatalinamnx,
try disabling Sophos, to see if that makes a difference. -
Macbook pro 2012 bluetooth problem with magic mouse
I have a MacBook Pro 2.6 GHz Intel Core i7 running Mac OS X 10.7.4
It's two days old and Bluetooth has stopped working.. I use bluetooth for my apple magic mouse.
I know it's the Bluetooth app and not the mouse as I changed the mouse batteries and double checked it with my old iMac.
The Bluetooth app has become sluggish and unresponsive.
I have restarted and logged out and in.
Run permissions.
Switched Bluetooth off and on.
Scratched my beard.
Any ideas or similar problems?Not sure which Bluetooth app you are referring to ...
Try deleting Bluetooth preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
/LIbrary/Preferences
Click Go
Move the com.apple.Bluetooth.plist file from the Preferences folder to the Trash.
Now open System Preferences > Bluetooth and try re "pairing" the mouse. -
Macbook Pro-DVD drive problems HELP!!
I pressed eject to make sure nothing was in it and nothing came out. I then tried putting my dvd into the computer and it was kinda hard. It went in with force, but the it kicked it out. Whats wrong????
Hi s,
These drives are made to pull the disc in once you've inserted the disc about 75% of the way in. Don't force it past this point. If it's difficult to insert a disc even part of the way, there's something physically wrong with the drive; maybe the loading mechanism has issues or maybe the case is bent enough to prevent the disc from sliding smoothly in. Whatever the case, I'd suggest bringing it in to an Apple Store or AASP to have them look at it. -
I received a 2012 MacBook Pro INtel i7 for my birthday this May 2013. It constantly drops my airport connection. My ancient 2006 MacBook Pro has no problem connecting to airport, nor staying connected. I've had to write this message several times as I keep losing the airport connection and have to reconnect. BTW: I am less than five feet from the airport base.
Thanks for help.After trying all of the above the suggestions, the problem returned as before. However, after digging some more I discovered that the issue appears to lie with the 10.4.10 version of the Mac OS; when I checked the software log under the system profiler I noticed that I had installed that update at about the time my Airport problems began. Apple then quietly released a v 1.1 combo update to 10.4.10 on July 2nd, which once installed appears to have resolved the problem. You can find the download at http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
What's curious is that originally Apple listed that the v 1.1 combo update resolved some issues with RAW image data, and some sound problems, which don't seem to have anything to do with Airport. -
PLEASE HELP me select new internal hard drive for Macbook Pro 2012 (non-retina)
Good afternoon.
I just bought a Macbook Pro 2012 (non-retina) 15 inch from a friend. I think it is running Mountain Lion (has not been upgraded to Mavericks yet), and has iLife on it. It came with the stock 500 gb 5400 rpm internal hard drive. At home, I only have the Snow Leopard OS installation Cds and a copy of iLife 2011 installation Cds. I am going to buy 16 gb of RAM from Other World Computing to install.
I want to replace the hard drive with a 1 tb hard drive, preferably something that is $100 or less.
I talked to Other World Computing (OWC) and looked at the Data Doubler Option to replace the optical drive with a Solid State drive, but decided that for now I want to keep the optical drive inside the computer for portability issues.
I know that Solid State drives are better, but they are still too small, and I want the ease and portability of a 1 tb size INSIDE my computer.
Initially I was going to order this from Other World Computing: 1.0TB 2.5" HGST Travelstar 7K1000 7200RPM SATA 6Gb/s 9.5mm Notebook Drive 32MB Cache. *'New' Factory Replacement with 2+ Year HGST Warranty* As of April 4, 2014 it's on sale for $79
But then I started reading some of the discussions online and thought maybe I should get a hybrid solid state drive?
I saw on Amazon the Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014 It's on sale for $94.
But according to some reviews, this Seagate has a platter that is only 5400rpm, unlike the previous Seagate Momentum that has a platter speed of 7200rpm.
How reliable are the Seagate, versus a Toshiba or Western Digital or Hitachi or something else?
Here are my questions about replacing the hard drive:
1. Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
2. Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
3. Is there any additional driver or special software that I have to install for a hybrid solid state drive?
4. Currently there is no personal data stored on the computer. Can I just put the new hard drive in, and then insert the snow leopard install cd?
5. If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
6. If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
I would love to get some recommendations about the smartest option to upgrade my hard drive with something that will be fast (I edit lots of photos) and large (1 tb) that isn't going to cost too much. I don't know much about the different brands or options (and there are so many listed in tons of online reviews), that I got really overwhelmed and confused by the info out there.
I would really appreciate any help and advice. I've never switched out a hard drive before.
PLEASE HELP !!! Thanks!
Here is the "About this Mac" Info:
Macbook Pro 15-in Mid 2012
Model Identifier: MacBookPro9,1
Processor: 2.3 GHz Intel Core i7
Memory: 4 GB 1600 MHz DDR3
Software: OS x 10.8.5
Storage (Hard drive): APPLE HDD ST500LM012 Media, Rotational, SATA, GPT (GUID Partition Table)1. Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
The boot drive, regardless of what it is, needs to be formatted as Mac OS Extended (Journaled). This is standard with OS X.
2. Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
There are arguments pro and con. Bottom line, SSD's and hybrid drives are still quite expensive per GB than standard hard drives. If you have the bucks and are a speed demon, go ahead. I have better use for my money. Standard hard drives are mechanical and may wear out over time. But even though SSDs are not mechancial, they can still go bad and ultimately they even have a limit to their write capacity. The jury is still out on this debate.
3. Is there any additional driver or special software that I have to install for a hybrid solid state drive?
No
4. Currently there is no personal data stored on the computer. Can I just put the new hard drive in, and then insert the snow leopard install cd?
You can physically put the hard drive in but probably not install Snow Leopard on this MBP.
The mid-2012 MacBookPro9,1 models came with Lion 10.7.3 (11D2097) preinstalled. It is very unlikely you would be able to install Snow Leopard on it. Historically you cannot install a version of OS X that is earlier than the version that came with your Mac (even if you replace the hard drive).
5. If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
Not via Snow Leopard on this MBP. See my response to #4.
6. If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
No. They are completely independent of each other; they are just independent storage units (drives) and their RAM does not interact. -
GTA 4 on windows 7 BOOT camp texture problem, macbook pro 13 january 2011 help .
GTA 4 on windows 7 BOOT camp texture problem, macbook pro 13 january 2011 help .
any
my problem looks like this
http://www.youtube.com/watch?v=PGzgS57THMo
gta 4 steam !If GTA IV believes the system is under specification even though the computer is powerful enough to run the game with higher settings, the following will fix this problem.
This will work if your problem looks like this: "resource usage 230/60" and you can't change any other setting
Just follow the steps:
Step 1: Create a text file named ‘commandline.txt’ (without the " ")
Step 2: Put the following statement inside it:
i5 users: -availablevidmem 18.0 (with the -)
i7 users: -availablevidmem 22.0 (with the -)
Step 3: Open the main GTAIV folder (C/ program files (86)/ rockstar games/ GTA IV) and copy the commandline.txt file into it.
Step 4: locate the file "GTAIV.exe" (in GTA main folder)
Right click the file and select Properties
Under the shortcut tab, you will see an area that says Target
Modify the Target adding the command line after the last quotation mark (just add the statement you added in commandline.txt)
(remember, i5 users: -availablevidmem 18.0 / i7 users: -availablevidmem 22.0)
It should look something like this:
Make sure to add space between " and -"
I hope This helps, although late cx -
Is it normal for most macbook pros to have a slight gap on the left- hinge between the black part and silver. The right side is fine and the hinge is continuous with the aluminum body whereas the left side hinge is not. Also, I have noticed when picking up my macbook an occaisonal pop or click noise coming from the bottom. Any help or suggestions would be most appreciated!! (P.S. I have only had my 13 inch macbook pro for nearly 2 weeks)
Not Normal Left-Side Hinge (Gap)
Normal Right Side Hinge (no gap)Hi Jordan,
I have a late 2008 Macbook Pro and it arrived with the exact same condition as yours.
Truth is I took no notice with it, guess it was probably just my piece that was like that.
After a couple of months, the hinge, the black part started to move about, sideways. It could move due to the gap that was already present. The creaking hinge sound you hear, yes that's an indication of the problem. Its not the hard drive shutting down at all.
A year and a half later, the screen begin to peel away from the unibody surface, the metal surface that hold the screen together. It all happened and started from the left side. Closing the lid now showed a significant gap on the left side near the hinge.
2 years and 10 months after I got my Macbook Pro, the hinge has snapped. The screen has peeled signifcantly away from the unibody surface on the left side and now my right side is also affected.
I can only use my Macbook Pro with the wall supporting my screen now.
I implore you to return your Macbook, accept no flaws with the hinges at all.
Email me at [email protected] if you like to know more, or want to see pictures even. -
Getting a Slight Electrical Shock From MacBook Pro 2012-India
Hi,
Recently I purchased Macbook pro 2012 in India-Bangalore.The problem is,during its charging if i touched it around the corners,I am getting a slight electrical shock.Same case is happening even I am typing(exspecially when I pressed the keys).
It may be due to the earthing issues,i fixed tht,Eventhough no help.Can anybody suggest me the better approach.Electric shock? You may find some helpful tips in this article.
http://reviews.cnet.com/8301-13727_7-57388858-263/ouch-my-mac-shocked-me/ -
I've installed windows 7 with the help of bootcamp on my macbook pro 2011.
Please help me how to install mac drivers for windows7 64 bit???You either download drivers from within Boot Camp Assistant and save to USB FAT disk, or you insert and use 10.6.x OS X DVD when in Windows and install and run the SETUP from there.
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Installation Guide Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
- support articles and tips, how to.
http://www.apple.com/support/bootcamp/
Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7
http://support.apple.com/kb/HT1846
Step 4: Install the Boot Camp Drivers for Windows
After installing Windows, install Mac-specific drivers and other software for Windows using your Mac OS X installation disc. The Mac OS X disc installs drivers to support Mac components, including AirPort,built-in iSight camera, the Apple Remote, the trackpad on a portable Mac, and thefunction keys on an Apple keyboard.
The Mac OS X disc also installs the Boot Camp control panel for Windows and theApple Boot Camp system tray item.
To install the Boot Camp drivers:
1 Eject the Windows installation disc.
2 Insert the Mac OS X disc. If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
3 Follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
Windows that appear only briefly during the installation don’t require your input.
If nothing appears to be happening, there may be a hidden window that you mustrespond to. Check the taskbar and look behind open windows.
Important: Do not click the Cancel button in any of the installer dialogs.
4 After your computer restarts, follow the instructions in the Found New Hardware Wizard to update your software drivers (Windows XP only).
5 Follow the instructions for any other wizards that appear.
6 Check for updated Boot Camp drivers by using Apple Software Update or going to www.apple.com/support/bootcamp.
If You Have Problems Installing the Device Drivers
If it appears that the Boot Camp drivers weren’t successfully installed, try repairing them.
To repair Boot Camp drivers:
1 Start up your computer in Windows.
2 Insert your Mac OS X installation disc.
3 If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
4 Click Repair and follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
If you need to reinstall specific drivers, you can install one driver at a time. For example,if your built-in iSight camera isn’t working, you can reinstall just the iSight driver.
Individual drivers are in the Drivers folder on the Mac OS X installation disc. -
Can i install samsung 850 pro 1 tb solid state drive in my "macbook pro 2012 mid".
Hi, anyone know. can i install samsung 850 pro 1 tb solid state drive in my "macbook pro 2012 mid". any compatibility issues?
"In addition to TRIM, I just stumbled on this discussion. One of the posters is having some odd difficulties with that combination."
Yup and that's why I've avoided any 3rd party SSDs.
I only deal with:
http://eshop.macsales.com/shop/SSD/OWC
I've done 6 so far and no problems at all; formatting, installing nothing. Total no brainer. I did have a small formatting problem on my last one but I called them and solved the problem before the guy got on the phone. He immediately offered a return sticker (RMA) but I didn't need it and the MBP is running fine. -
My macbook pro 2012 mac os x lion 10.7 stuck at apple logo with spinn wheel
my macbook pro 2012 mac os x lion 10.7 stuck at apple logo with spinn whell and i held it for hours nothing happend so i tried to boot from recovery hd so i started mac and pressed option key ...so a screen appears telling recovery hd with bar for wifi connection selection then i put my wifi details and choose roc. hd it again booted with same apple logo with spin wheel...what to do now ....i haven't tried reseeting pvram..etc nvram..
Hi there lakra,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
Hi,
I have a macbook pro 2012 13 inch, which i use for uni and youtube etc. I use firefox for my web browsing, whenever I go to watch videos, from youtube or even uni lectures (for all my subjects) the video and audio play fine, but as soon as i switch into another tab, the audio continues to play whilst the video lags and stops all together, freezing on the current screen. The timestamp on the video players also stops, which gets incredibly frustrating when I am watching uni lectures, does anybody know how to fix this?? Please help.Which os version are you using?
Which Firefox version?
Have you posted in the Firefox forums or contacted their tech support for assistance?
Have you made sure you are using the latest version of Adobe Flash Player? -
How do i make my screen saver the same as my desktop on my macbook pro 2012?
how do i make my desktop the same as my screen saver on my MacBook Pro 2012? if i can't, how can i choose certain pictures to have as the desktop, instead of all of my photos?
Hello, Hahmelodie.
Thank you for visiting Apple Support Communities.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Jason H.
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