Macbook Pro 2012 System Crash

My 13'' Macbook 2012 is using Mavericks.
On a number of occasions now I have been using my Mac and the system has crashed.
As far as I can remember I have been using Safari at the time of the crash, and had a number of other applications running, but nothing too demanding.
In the most recent case I was using youtube; suddenly the video stopped working, after a couple minutes the computer screen would go black, with my mouse stuck with the rotating colour thing. I can continue to move the mouse around, but nothing changes. I try opening and shutting the computer lid but this does not help.
The only thing I can do is turn the Macbook off and on again.
My applications and windows return, however there is no infomation on the crash available.
As you can imagine this is rather a nuisance, particuarly when I am working.
Any help or advice would be much appreciated, I dont have any crash data to send that I know of.

Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.9 GHz Intel Core i7 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 0:55:24
Disk Information:
          APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    e (disk0s2) / [Startup]: 749.3 GB (121.52 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8 
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Configuration files:
          /etc/hosts - Count: 20
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) Support
          [not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) Support
          [not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) Support
          [not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) Support
          [not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) Support
          [not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
          [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
          [not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
          [not loaded] com.paceap.kext.PACESupport (5.7.2) Support
          [not loaded] com.paceap.kext.PACESupport2 (5.7.2) Support
          [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
          [not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
          [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
          [kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
          [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
          [kext loaded] com.sophos.kext.sav (9.0.3 - SDK 10.7) Support
          [kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Startup Items:
          PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [running] com.mice.360Daemon.plist Support
          [loaded] com.microsoft.office.licensing.helper.plist Support
          [running] com.paceap.eden.licensed.plist Support
          [running] com.sophos.autoupdate.plist Support
          [running] com.sophos.configuration.plist Support
          [running] com.sophos.intercheck.plist Support
          [running] com.sophos.notification.plist Support
          [running] com.sophos.scan.plist Support
          [running] com.sophos.sxld.plist Support
          [running] com.sophos.webd.plist Support
          [not loaded] org.eyebeam.SelfControl.plist Support
          [loaded] PACESupport.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
          [running] com.sophos.uiserver.plist Support
User Launch Agents:
          [loaded] com.facebook.videochat.[redacted].plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.spotify.webhelper.plist Support
User Login Items:
          iTunesHelper
          iProcrastinate
          Dropbox
          Spotify
          Android File Transfer Agent
          Google Drive
          fuspredownloader
Internet Plug-ins:
          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
          FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 Support
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 13.0.0.201 - SDK 10.6 Outdated! Update
          Default Browser: Version: 537 - SDK 10.9
          SharePointBrowserPlugin: Version: 14.0.0 Support
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
          Awesome Screenshot: Version: 1.4.2
          Pocket: Version: 1.7.1
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player  Support
          XBox 360 Controllers  Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              34%          fm
               7%          WindowServer
               2%          coreaudiod
               2%          InterCheck
               1%          PluginProcess
Top Processes by Memory:
          319 MB          Safari
          197 MB          com.apple.IconServicesAgent
          164 MB          iTunes
          147 MB          InterCheck
Virtual Memory Information:
          170 MB          Free RAM
          3.36 GB          Active RAM
          3.42 GB          Inactive RAM
          1.04 GB          Wired RAM
          735 MB          Page-ins
          400 KB          Page-outs

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    Anonymous UUID:                    68A9AAA8-0EA1-429A-8FEB-6E1A49C1ABAC
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    0xffffff80abe0b420 : 0xffffff802d6b7b95
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    com.apple.filesystems.ntfs          3.10
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHDA          2.3.0f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMikeyDriver          2.3.0f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
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    com.apple.driver.ApplePolicyControl          3.2.6
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.3
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    com.apple.driver.AppleIntelHD4000Graphics          8.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.0.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
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    com.apple.iokit.SCSITaskUserClient          3.5.1
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    com.apple.iokit.IOAHCIBlockStorage          2.2.1
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    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
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    com.apple.driver.AppleUSBHub          5.1.6
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    Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
    Best regards,
    Jonas Tuvesson

    Take it to Apple and have them Fix It. A New computer should not be doing that.

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    0x7890beb8 : 0x1f92c73 (0xffffffff 0x7fffffff 0x0 0x0)
    0x7890bf48 : 0x2d0cde (0xffffffff 0x7fffffff 0x10 0x206)
    0x7890bf68 : 0x22d3e5 (0x7874d000 0x3a7c1f98 0xc 0x7874dde0)
    0x7890bfa8 : 0x22ccfe (0x0 0x7874d000 0x830d00 0x7890bfe0)
    0x7890bfc8 : 0x2c7d0c (0x0 0xffffffff 0x10 0xa97b490)
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelCPUPowerManagement(193.0)[5B5B4311-7A87-41B8-AC17-AE 08B259E210]@0x1f8e000->0x1fb6fff
    BSD process name corresponding to current thread: kernel_task
    Boot args: arch=i386
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:33:05 PDT 2012; root:xnu-1699.26.8~1/RELEASE_I386
    Kernel UUID: DC2420E0-4451-376C-8A70-74301C98CE6B
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 53805524983
    last loaded kext at 42605774436: com.apple.driver.AudioAUUC          1.59 (addr 0x1571000, size 24576)
    loaded kexts:
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.12.42
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDAHardwareConfigDriver          2.2.0f3
    com.apple.driver.AppleHDA          2.2.0f3
    com.apple.driver.AppleMikeyDriver          2.2.0f3
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.kext.ATIFramebuffer          7.1.8
    com.apple.driver.AppleIntelHD3000Graphics          7.1.8
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCPDRC          5.0.0d0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.2
    com.apple.driver.AppleMuxControl          3.0.16
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
    com.apple.driver.AppleBacklight          170.1.9
    com.apple.ATIRadeonX3000          7.1.8
    com.apple.driver.AppleLPC          1.5.8
    com.apple.driver.AppleUSBTCButtons          225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver          225.2
    com.apple.driver.AppleUSBTCKeyboard          225.2
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.0.3
    com.apple.driver.AppleUSBHub          4.5.0
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Brcm4331          530.4.20
    com.apple.driver.AppleSDXC          1.2.0
    com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          4.5.8
    com.apple.driver.AppleUSBUHCI          4.4.5
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleSMBIOS          1.8
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.0f3
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOFireWireIP          2.2.4
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc17
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.0f3
    com.apple.iokit.IOHDAFamily          2.2.0f3
    com.apple.driver.ApplePolicyControl          3.0.16
    com.apple.driver.AppleGraphicsControl          3.0.16
    com.apple.driver.AppleSMC          3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.iokit.IONDRVSupport          2.3.2
    com.apple.driver.IOPlatformPluginFamily          5.1.0d17
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.2
    com.apple.kext.ATI6000Controller          7.1.8
    com.apple.kext.ATISupport          7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8
    com.apple.iokit.IOGraphicsFamily          2.3.2
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
    com.apple.driver.AppleFileSystemDriver          13
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
    com.apple.iokit.IOBluetoothFamily          4.0.5f11
    com.apple.driver.AppleUSBMultitouch          227.1
    com.apple.iokit.IOUSBHIDDriver          4.4.5
    com.apple.driver.AppleUSBMergeNub          4.5.3
    com.apple.driver.AppleUSBComposite          4.5.8
    com.apple.driver.AppleThunderboltNHI          1.5.5
    com.apple.iokit.IOThunderboltFamily          2.0.0
    com.apple.iokit.IOUSBUserClient          4.5.8
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          4.5.8
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          331.6
    com.apple.iokit.IOStorageFamily          1.7.1
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 6 GB, SMC 1.69f1
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CB, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
    Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Please somebody tells me what to do.....

    Make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the OS X 10.7 or later recovery partition, if present.
    *An SSD doesn't need to be zeroed.

  • PLEASE HELP me select new internal hard drive for Macbook Pro 2012 (non-retina)

    Good afternoon.
    I just bought a Macbook Pro 2012 (non-retina) 15 inch from a friend.  I think it is running Mountain Lion (has not been upgraded to Mavericks yet), and has iLife on it.  It came with the stock 500 gb 5400 rpm internal hard drive.  At home, I only have the Snow Leopard OS installation Cds and a copy of iLife 2011 installation Cds.  I am going to buy 16 gb of RAM from Other World Computing to install.
    I want to replace the hard drive with a 1 tb hard drive, preferably something that is $100 or less.
    I talked to Other World Computing (OWC) and looked at the Data Doubler Option to replace the optical drive with a Solid State drive, but decided that for now I want to keep the optical drive inside the computer for portability issues.
    I know that Solid State drives are better, but they are still too small, and I want the ease and portability of a 1 tb size INSIDE my computer.
    Initially I was going to order this from Other World Computing: 1.0TB 2.5" HGST Travelstar 7K1000 7200RPM SATA 6Gb/s 9.5mm Notebook Drive 32MB Cache. *'New' Factory Replacement with 2+ Year HGST Warranty*    As of April 4, 2014 it's on sale for $79
    But then I started reading some of the discussions online and thought maybe I should get a hybrid solid state drive?
    I saw on Amazon the Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014  It's on sale for $94.
    But according to some reviews, this Seagate has a platter that is only 5400rpm, unlike the previous Seagate Momentum that has a platter speed of 7200rpm.
    How reliable are the Seagate, versus a Toshiba or Western Digital or Hitachi or something else?
    Here are my questions about replacing the hard drive:
    1.  Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
    2.  Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
    3.  Is there any additional driver or special software that I have to install for a hybrid solid state drive?
    4.  Currently there is no personal data stored on the computer.  Can I just put the new hard drive in, and then insert the snow leopard install cd?
    5.  If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
    6.  If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
    I would love to get some recommendations about the smartest option to upgrade my hard drive with something that will be fast (I edit lots of photos) and large (1 tb) that isn't going to cost too much.  I don't know much about the different brands or options (and there are so many listed in tons of online reviews), that I got really overwhelmed and confused by the info out there.
    I would really appreciate any help and advice.  I've never switched out a hard drive before.
    PLEASE HELP !!!  Thanks!
    Here is the "About this Mac" Info:
    Macbook Pro 15-in Mid 2012
    Model Identifier: MacBookPro9,1
    Processor: 2.3 GHz Intel Core i7
    Memory: 4 GB 1600 MHz DDR3
    Software: OS x 10.8.5
    Storage (Hard drive): APPLE HDD ST500LM012 Media, Rotational, SATA, GPT (GUID Partition Table)

    1.  Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
    The boot drive, regardless of what it is, needs to be formatted as Mac OS Extended (Journaled).  This is standard with OS X.
    2.  Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
    There are arguments pro and con.  Bottom line, SSD's and hybrid drives are still quite expensive per GB than standard hard drives.  If you have the bucks and are a speed demon, go ahead.   I have better use for my money.   Standard hard drives are mechanical and may wear out over time.  But even though SSDs are not mechancial, they can still go bad and ultimately they even have a limit to their write capacity.  The jury is still out on this debate.
    3.  Is there any additional driver or special software that I have to install for a hybrid solid state drive?
    No
    4.  Currently there is no personal data stored on the computer.  Can I just put the new hard drive in, and then insert the snow leopard install cd?
    You can physically put the hard drive in but probably not install Snow Leopard on this MBP.
    The mid-2012 MacBookPro9,1 models came with Lion 10.7.3 (11D2097) preinstalled.   It is very unlikely you would be able to install Snow Leopard on it.  Historically you cannot install a version of OS X that is earlier than the version that came with your Mac (even if you replace the hard drive).
    5.  If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
    Not via Snow Leopard on this MBP.  See my response to #4.
    6.  If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
    No.  They are completely independent of each other; they are just independent storage units (drives) and their RAM does not interact.

  • Help please, when I use my Macbook Pro internet it crashes our XBox Live

    When I use the internet at all on my Macbook Pro, wireless, it crashes the games my DF is playing on xbox live through the the same router but with the ethernet. It doesn't do this with his laptop PC. Any ideas?

    Most routers have the option to list DHCP devices connected to them ... often you just use your browser and point to http://192.168.1.1 and you'll get it's home page.
    And, the Mac's IP number will be showing in System Preferences/Network/Advanced under the TCP/IP Tab, not sure where the XBox would show it's IP# though.

  • Why Does Retina MacBook Pro (2012) Suddenly Hibernate With Lid Open?

    I'd like to know why my Retina MacBook Pro (2012) at certain times suddenly go into Hibernate mode when I'm actively using it with the lid open and what I can do to prevent this.
    I know this is hibernate because of what I see in the Console logs and the fact that I can't trigger a wake by using the keyboard/trackpad/mouse.  Only the power button causes it to wake up.
    This usually happens when I wake it from sleep and plug it into an external monitor via HDMI to HDMI connection.   The lid is open and I use both displays.    This happens about 30 seconds to a minute after I wake from sleep.  At the time I'm not plugged into the power supply because I believe it's generally a good idea to let the batter drain and the recharge it.  The last time this happened it was about 35% to 40% charged.
    Hardware Overview:
      Model Name:    MacBook Pro
      Model Identifier:    MacBookPro10,1
      Processor Name:    Intel Core i7
      Processor Speed:    2.6 GHz
      Number of Processors:    1
      Total Number of Cores:    4
      L2 Cache (per Core):    256 KB
      L3 Cache:    6 MB
      Memory:    8 GB
    Software:
    OS X Yosemite (all latest updates installed)
    {some 3rd party software}
    Let me know if you need more information.
    For the gory details of what I see in system.log, read on:
    This is about the time the hibernate happens.  I've replaced my laptop's name with {COMPUTER NAME}
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f87d5210a90 {name = _NSDoNotDisturbEnabledNotification}
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>:    NC Disabled: NO
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>:   DND Enabled: YES
    Mar 20 18:29:26 {COMPUTER NAME} identityservicesd[375]: <IMMacNotificationCenterManager: 0x7f87d510c9e0>: Updating enabled: NO   (Topics: (null))
    Mar 20 18:29:26 {COMPUTER NAME} WindowServer[218]: device_generate_desktop_screenshot: authw 0x7fba81c2e940(2000), shield 0x7fba81c35bd0(2001)
    Mar 20 18:29:27 --- last message repeated 1 time ---
    Mar 20 18:29:27 {COMPUTER NAME} WindowServer[218]: device_generate_lock_screen_screenshot: authw 0x7fba81c2e940(2000)[0, 0, 1920, 1080] shield 0x7fba81c35bd0(2001), dev [1920,1080]
    Mar 20 18:29:27 {COMPUTER NAME} com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.user.502): Service "com.apple.xpc.launchd.unmanaged.loginwindow.72" tried to hijack endpoint "com.apple.tsm.uiserver" from owner: com.apple.SystemUIServer.agent
    Mar 20 18:29:30 --- last message repeated 1 time ---
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: PM response took 4741 ms (30, powerd)
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: ARPT: 1632.007298: AirPort_Brcm43xx::powerChange: System Sleep
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: ARPT: 1632.007302: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x1b014fb000, 0x19000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0xd8ec7000, 0x19000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x1369ac0000, 0xe000000]
    Mar 20 18:29:30 {COMPUTER NAME} kernel[0]: [0x0, 0x0]
    Mar 20 18:29:31 {COMPUTER NAME} kernel[0]: hibernate image path: /var/vm/sleepimage
    And when I wake it up by repeatedly pressing the power button:
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_newruntime_map time: 0 ms, IOHibernatePollerOpen(), ml_get_interrupts_enabled 0
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: IOHibernatePollerOpen(0) 19 ms
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_machine_init reading
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: PMStats: Hibernate read took 355 ms
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: hibernate_machine_init pagesDone 212628 sum2 2c66736a, time: 355 ms, disk(0x20000) 447 Mb/s, comp bytes: 57749504 time: 55 ms 985 Mb/s, crypt bytes: 157388800 time: 67 ms 2228 Mb/s
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Wake reason: EC.PowerButton (User)
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: vm_compressor_fastwake_warmup (7450 - 12878) - starting
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Previous sleep cause: -60
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: Previous shutdown cause: 5
    Mar 20 18:30:09 {COMPUTER NAME} kernel[0]: AppleThunderboltNHIType2::prePCIWake - power up complete - took 0 us

    This happened again at about 31% power, again unplugged.   Previously, I had plugged in the power before pressing the power button, but this time I pressed the power button before plugging in.  The display showed me the out of power icon.  Only on plugging it back in was I able to power up the laptop again.
    Is it possible there's a bug either with the displayed power or how remaining power is detected?

  • Brand new MacBook Pro 2012 not booting install of Mountain Lion

    Hi,
    I have a brand new 15" MacBook Pro 2012 model (2.6Ghz, 8GB Ram) - works fine on OS X Lion. As I had just bought it I decided to upgrade it to Mountain Lion straight away, and here's where the problems start.
    After apparent install the machine re-boots, but upon re-boot I get what I have found to be called 'the grey screen of death' where the loading icon disappears and the apple logo appears and the screen dulls slightly. I have also noticed that through the install process I lose keyboard and trackpad funcionality and the 'spinning wheel of death' froze, even though the loading icon contined to countdown the minutes till install.
    I have read many threads online now about how to reboot and reinstall OS X Lion, I have done this succesfully. I managed to save the OS X Mountain Lion files to an external device and attempt to reboot that way - same problems!
    How on earth do I get OS X Mountain Lion working on this machine?
    From the threads I have read no one has answered this - they simply answer how to reboot into OS X Lion. Others have stated that they have been in to see Apple's "Genuis" bar and the "Genious's" cannot explain the problem and attempt to put it down to hard drive failures etc. Problem is, there seems to be a **** of a lot of people out there with the same issue - surely it's OS problems and not hardware if it's a brand new MacBook?
    Has anyone else experienced this? And does anyone else have a solution to my problem?
    For the record, I have updated my EFI and firmware as well as my operating system before attempting install.
    Cheers,
    Leigh

    Welcome to the Apple Support Communities
    As you've Mountain Lion, press Command and R keys on boot, open Disk Utility, erase the drive and reinstall Mountain Lion

  • My macbook pro retina just crashed

    my macbook pro retina just crashed and i had to use safe boot to report this, please i want to know what the message that came with it meant, and if something is wrong inside ..
    Anonymous UUID:       4EBB583B-4640-14A1-3D94-B292D0C34D7B
    Fri Jan 24 13:38:48 2014
    panic(cpu 0 caller 0xffffff8004cdc19e): Kernel trap at 0xffffff7f868e7fff, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000714d000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000003, RCX: 0xffffff8018361580, RDX: 0xffffff80f51db994
    RSP: 0xffffff80f51db948, RBP: 0xffffff80f51db970, RSI: 0x0000000000000000, RDI: 0xffffff8018294900
    R8:  0x0000000000000004, R9:  0x0000000000000000, R10: 0xffffff80f51db5f0, R11: 0xffffffffffffffff
    R12: 0xffffff80181c1000, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0xffffff8018294900
    RFL: 0x0000000000010202, RIP: 0xffffff7f868e7fff, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f51db5d0 : 0xffffff8004c22f69
    0xffffff80f51db650 : 0xffffff8004cdc19e
    0xffffff80f51db820 : 0xffffff8004cf3606
    0xffffff80f51db840 : 0xffffff7f868e7fff
    0xffffff80f51db970 : 0xffffff7f868bd6f7
    0xffffff80f51db9c0 : 0xffffff7f868d3504
    0xffffff80f51dba00 : 0xffffff7f868b98f3
    0xffffff80f51dba60 : 0xffffff7f868d2773
    0xffffff80f51dba80 : 0xffffff7f86173adc
    0xffffff80f51dbab0 : 0xffffff7f868b90e3
    0xffffff80f51dbae0 : 0xffffff7f86173a20
    0xffffff80f51dbb10 : 0xffffff7f868aebe9
    0xffffff80f51dbb50 : 0xffffff7f868af8ce
    0xffffff80f51dbb90 : 0xffffff7f868aa87e
    0xffffff80f51dbcf0 : 0xffffff7f868aa5e9
    0xffffff80f51dbd10 : 0xffffff80050ae4b3
    0xffffff80f51dbd70 : 0xffffff7f868aa5aa
    0xffffff80f51dbd90 : 0xffffff7f86171bcb
    0xffffff80f51dbdc0 : 0xffffff7f868ac29b
    0xffffff80f51dbee0 : 0xffffff7f868abf12
    0xffffff80f51dbf50 : 0xffffff80050ac9ae
    0xffffff80f51dbf90 : 0xffffff7f868ac02c
    0xffffff80f51dbfb0 : 0xffffff8004cd6aa7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f8616e000->0xffffff7f8619cfff
                dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f8615d000
             com.apple.driver.AppleHDA(2.5.3f1)[775CEA81-5417-3022-B435-5FCC9DE71BE4]@0xffff ff7f868a3000->0xffffff7f86931fff
                dependency: com.apple.driver.AppleHDAController(2.5.3fc1)[D247C45C-1B46-3C80-97BD-509C22475 D8C]@0xffffff7f86787000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f85b8f000
                dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f8616e000
                dependency: com.apple.iokit.IOHDAFamily(2.5.3fc1)[C584694D-26C7-3314-AFE8-BF8EE5B16776]@0xf fffff7f86750000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85b4c000
                dependency: com.apple.driver.DspFuncLib(2.5.3fc1)[94D57453-CC6B-342C-BE82-00600D38E5DE]@0xf fffff7f867d0000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000004a00000
    Kernel text base: 0xffffff8004c00000
    System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
    System uptime in nanoseconds: 4615562375
    last loaded kext at 4457784425: com.apple.filesystems.autofs          3.0 (addr 0xffffff7f86152000, size 45056)
    loaded kexts:
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelHD4000Graphics          8.1.8
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleIntelFramebufferCapri          8.1.8
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 0 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

    It's not just Chrome. Something is seriously wrong with these new Macbooks. It's all over the web.
    My story:
    Tons of apps were crashing left and right: Evernote, Reminders, Pages, etc. What's worse, the computer had multiple kernel panics in the first week of purchase, none of which could be attributed to Chrome, Skype, or any of that nonsense. When I ran the Apple hardware test, everything came up fine. Took the computer to the Genius Bar, who recommended that I erase and reinstall. I did that, and I just experienced another crash today. I was in Pages, and the entire computer froze, although I could move my cursor.
    Put simply, I dropped almost four thosuand dollars on what should be the best computer on the planet, but is actually a piece of crap.
    I only wish I knew whether it was hardware or software, so that I could actually fix the problem.
    Either way, I severely doubt I will purchase another Apple computer.

  • MacBook Pro randomnly freezes/crashes

    I have a client (I'm a local tech just getting crash courses in Macs) who's MacBook Pro randomly freezes/crashes. I have ran a disk repair but the issue still persists. He has sent me quite a few different crash reports which I can't make heads or tails over really. They are really long - should I post them for assistance or is there any usual troubleshooting steps needed to be done?
    I will post one, but all seem to vary and don't appear to be the same issue...
    Please, any assistance would be greatly appreciated.
    Tue Oct 21 15:35:24 2014
    panic(cpu 3 caller 0xffffff800e6dc24e): Kernel trap at 0xffffff7f90919d25, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff7f90919d25, CR3: 0x0000000040bc404c, CR4: 0x00000000001606e0
    RAX: 0x0000000000000023, RBX: 0x0000000000000002, RCX: 0x0000000003000000, RDX: 0xffffff80253695b0
    RSP: 0xffffff812b98b730, RBP: 0xffffff812b98b790, RSI: 0xffffff81116e7068, RDI: 0xffffff80253695b0
    R8: 0xffffff8111655078, R9:  0xffffff81116e7068, R10: 0xffffff8023e781f0, R11: 0x00000000000009c0
    R12: 0x0000000000000020, R13: 0xffffff812b98baa4, R14: 0xffffff8021672208, R15: 0x0000000000000001
    RFL: 0x0000000000010282, RIP: 0xffffff7f90919d25, CS:  0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff7f90919d25, Error code: 0x0000000000000010, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff812b98b3c0 : 0xffffff800e622f79
    0xffffff812b98b440 : 0xffffff800e6dc24e
    0xffffff812b98b610 : 0xffffff800e6f3746
    0xffffff812b98b630 : 0xffffff7f90919d25
    0xffffff812b98b790 : 0xffffff7f9091abd6
    0xffffff812b98b9a0 : 0xffffff7f9092b0ed
    0xffffff812b98ba20 : 0xffffff800e9b6041
    0xffffff812b98ba80 : 0xffffff800e7e032d
    0xffffff812b98bad0 : 0xffffff800e7f4eb0
    0xffffff812b98bb70 : 0xffffff800e7e6a35
    0xffffff812b98bc20 : 0xffffff800e7e72f2
    0xffffff812b98bf50 : 0xffffff800ea40a33
    0xffffff812b98bfb0 : 0xffffff800e6f3f46
    BSD process name corresponding to current thread: gkbisd
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide: 0x000000000e400000
    Kernel text base: 0xffffff800e600000
    System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)
    System uptime in nanoseconds: 30905195599299
    last loaded kext at 30844868004406: com.trendmicro.kext.KERedirect            1.0.0 (addr 0xffffff7f90781000, size 36864)
    last unloaded kext at 30905078347172: com.trendmicro.kext.filehook             1.5.0 (addr 0xffffff7f90919000, size 98304)
    loaded kexts:
    com.Cycling74.driver.Soundflower                1.5.2
    com.apple.driver.AppleMikeyHIDDriver      124
    com.apple.filesystems.smbfs         2.0.2
    com.apple.driver.AppleUSBDisplays             360.8.14
    com.apple.driver.AppleUSBEHCI   660.4.0
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.filesystems.autofs        3.0
    com.apple.driver.AppleUpstreamUserClient             3.5.13
    com.apple.driver.AppleHDA           2.6.3f4
    com.apple.iokit.IOBluetoothSerialManager               4.2.6f1
    com.apple.driver.X86PlatformShim              1.0.0
    com.apple.driver.AGPM   100.14.28
    com.apple.driver.ApplePlatformEnabler     2.0.9d6
    com.apple.driver.AudioAUUC         1.60
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X               7.0.0
    com.apple.driver.AppleHWAccess                1
    com.apple.driver.AppleCameraInterface    4.26.0
    com.apple.driver.AppleThunderboltIP         1.1.2
    com.apple.driver.AppleSMCLMU  2.0.4d1
    com.apple.driver.AppleLPC             1.7.0
    com.apple.driver.AppleBacklight   170.3.5
    com.apple.driver.AppleMCCSControl           1.2.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.2.6f1
    com.apple.driver.AppleIntelHD5000Graphics           8.2.8
    com.apple.driver.AppleIntelFramebufferAzul            8.2.8
    com.apple.driver.AppleUSBTCButtons        240.2
    com.apple.driver.AppleUSBTCKeyboard      240.2
    com.apple.driver.AppleUSBCardReader      3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN        1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib           1.0.0d1
    com.apple.BootCache      35
    com.apple.driver.AppleUSBHub     683.4.0
    com.apple.driver.XsanFilter            404
    com.apple.iokit.IOAHCIBlockStorage           2.6.0
    com.apple.driver.AppleAHCIPort  3.0.5
    com.apple.driver.AirPort.Brcm4360             842.21.65
    com.apple.driver.AppleUSBXHCI   683.4.0
    com.apple.driver.AppleSmartBatteryManager         161.0.0
    com.apple.driver.AppleACPIButtons            2.0
    com.apple.driver.AppleRTC            2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS     2.1
    com.apple.driver.AppleACPIEC      2.0
    com.apple.driver.AppleAPIC           1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine      3
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.iokit.IOEthernetAVBController  1.0.3b4
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.driver.AppleThunderboltPCIUpAdapter  1.4.5
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.kext.triggers   1.0
    com.apple.driver.DspFuncLib         2.6.3f4
    com.apple.vecLib.kext      1.0.0
    com.apple.iokit.IOSerialFamily       10.0.7
    com.apple.iokit.IOBluetoothFamily               4.2.6f1
    com.apple.driver.AppleHDAController        2.6.3f4
    com.apple.iokit.IOHDAFamily         2.6.3f4
    com.apple.driver.X86PlatformPlugin            1.0.0
    com.apple.driver.AppleSMC           3.1.8
    com.apple.driver.IOPlatformPluginFamily   5.7.1d6
    com.apple.driver.AppleBacklightExpert      1.0.4
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.AppleUSBAudio  2.9.5f8
    com.apple.iokit.IOAudioFamily       1.9.7fc2
    com.apple.kext.OSvKernDSPLib     1.14
    com.apple.iokit.IOSurface               91.1
    com.apple.iokit.IONDRVSupport   2.4.1
    com.apple.AppleGraphicsDeviceControl     3.6.22
    com.apple.iokit.IOAcceleratorFamily2         98.22
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch        240.9
    com.apple.iokit.IOUSBHIDDriver   660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter     3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily            3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter            1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice         3.6.6
    com.apple.iokit.IOUSBMassStorageClass   3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily      3.6.6
    com.apple.driver.AppleUSBMergeNub        650.4.0
    com.apple.driver.AppleUSBComposite        656.4.1
    com.apple.iokit.IOUSBUserClient  660.4.2
    com.apple.iokit.IOAHCIFamily        2.6.5
    com.apple.driver.AppleThunderboltNHI      2.0.1
    com.apple.iokit.IOThunderboltFamily          3.3.1
    com.apple.iokit.IO80211Family      640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily           3.2
    com.apple.iokit.IOUSBFamily          683.4.0
    com.apple.driver.AppleEFINVRAM               2.0
    com.apple.driver.AppleEFIRuntime              2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox           278.11.1
    com.apple.kext.AppleMatch           1.0.0d1
    com.apple.security.TMSafetyNet  7
    com.apple.driver.AppleKeyStore   2
    com.apple.driver.DiskImages         371.1
    com.apple.iokit.IOStorageFamily   1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore            28.30
    com.apple.driver.AppleACPIPlatform           2.0
    com.apple.iokit.IOPCIFamily           2.9
    com.apple.iokit.IOACPIFamily        1.4
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto               1.0

    try SMC and PRAM reset, read about won't power up links
    https://discussions.apple.com/docs/DOC-3046
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • Macbook pro lagging system issue u,u

    Hi, since i've been working with my macbook pro ''13 16gb ram intel core i7, my macbook pro seems to look lagging in my dock, my windows, my apps, and some icons just appear in transparent look. I would like to see how to fix all this issues. Thank You

    It wasnt installed in my mac, is and macbook pro 2012.
    I already installed Etrecheck and this was the results.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.9 GHz Intel Core i7 CPU: 2 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 2:18:12
    Disk Information:
              APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 749.3 GB (607.43 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              at.obdev.nke.LittleSnitch          (4052 - SDK 10.8)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] at.obdev.littlesnitchd.plist 3rd-Party support link
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    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
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              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
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              AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
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              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
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              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
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              Flash Player  3rd-Party support link
              Java  3rd-Party support link
              XBox 360 Controllers  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
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                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
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              Time Machine not configured!
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                   2%          WindowServer
                   1%          EtreCheck
                   1%          Opera
                   0%          Little Snitch Agent
                   0%          Little Snitch Daemon
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              147 MB          com.apple.IconServicesAgent
              147 MB          iTunes
              115 MB          mds_stores
              98 MB          Opera
              82 MB          Notes
    Virtual Memory Information:
              11.70 GB          Free RAM
              2.55 GB          Active RAM
              671 MB          Inactive RAM
              1.10 GB          Wired RAM
              1006 MB          Page-ins
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