MacBook Pro 2013 doesn't turn on fully

Hey, sorry for the quick and crappy question (I have to go for a road trip in a few hours and need my computer), but my MacBook Pro doesn't fully turn on. I have a YouTube video of what it does. It does what's in the video, turns off, and then repeats when I power it back on.
http://youtu.be/a7idERS3kHU there's the video. All and any help would be appreciated.

Hmm, that's not good. There's a post like yours where they needed to boot off a different drive and we're then able to fix it. https://discussions.apple.com/thread/3487997
You can boot off another drive or mac and repair your MBP drive from there. This could be done by hooking it up to another mac in target disk mode or by creating a install USB stick.
Or if you had a backup you could erase and restore.
Or finally, if none above are possible then it might be easier to take it in to the apple store.

Similar Messages

Macbook pro 13 doesn't turn on

I have a macbook pro 13, 2 weeks old. I was working with it while plugged in to the power cord then I turned it off and kept the battery charging. After the battery was almost fully charged I unplugged it and when I tried to turn it on I see the power light blinking but nothing comes on. Can anybody tell me what could be the problem?

Troubleshooting a MacBook, MacBook Air or MacBook Pro that won't turn on

Macbook Pro Screen doesn't turn on?

So, I have a late 2011 Macbook Pro 15". About two weeks ago, my macbook screen just stopped working. I shut it down, and since then it's been practically "dead". The display doesn't turn on, the logo on the back is off; Essentially, the whole display of the mac doesn't get powered on. However, the startup noise is still there when I turn it on. I've been using it in a monitor as of now and it works fine with the monitor. This is the thing though, the screen is perfectly fine!! About a week ago in the morning when I turned it on, the display turned on. the screen had been white, and the apple logo popped up, it looked completely fine. Sadly I had to go to school and when I came back, no matter how many times I restarted it or did anything to it, the screen would just not turn on. Yesterday, I was showing my friend and restarted it, turned it on, then nothing. Tried it again while doing random keyboard strokes and the display turns on. Excitement in my eyes, it actually restarts and for the first time in two weeks I was to see my desktop and see my mouse moving around, all the icons, everything! The display and everything on it was working perfectly normal, no noise, no distortion, no odd colour, no issues on the display at all. My friend boots it to windows and the display stops working and again since then it hasn't worked. It's alive and perfectly normal in there, but I just don't know how to give it what it needs to bring it back that way.
Does anyone know anything to help me on this? It's quite frustrating when you see it work, then shut off. I can't use it at school to do my work anymore and it's such a nuisance.

You have a hardware problem. More than likely it is the cable that goes from the logic board to the display. It sounds like an internmitent short. Works sometimes not at other times.
The only way to fix a hardware problem is to replace the faulty piece of hardware and the only people that do that is either an Apple store or an Apple authorized repair center. That is unless you can diagnose the actual failed hardware part, find one from an Aftermarket Mac parts seller and replace the part yourself.

Macbook pro retina doesn't turn on for a day or two

Macbook Pro Retina 13-inch Late 2012
2.5GHz Intel Core i5
OS X Yosemite (10.10.2)
So this is a weird one... I recently purchased a used Macbook Pro Retina and the previous owner had upgraded the hard drive for a bigger size. My macbook worked great for a few days but then one night I closed it and the next day when I opened it, it would not turn on. I tried rebooting the battery (SHIFT+CONTROL+OPTION and POWER) then hitting power but NOTHING. At one point, I heard a clicking sound when I would leave the power button down. Then... two days later I push the power button just because and BAM! The screen comes on. (I didn't hear the start up sound, and it wasn't like it restarted.) It was as if the screen brightness was all the way down but then came back. (I kept trying to adjust that too before it turned on).
I don't understand!!! Two days later, same thing happened. Then again, it turned back on a day later.
The only thing I noticed that was weird was when I connected it to my tv with HDMI cable. The laptop screen would freeze and get distorted and I would have to force a restart (the black screen with the apple would appear and the loading bar as if I would updating the software).
I'm soooo confused and I don't want this to keep happening. I would appreciate any type of help or advice!!

Hi RACan2,
Welcome to the Apple Support Communities!
I understand that your MacBook Pro has had some strange startup and power issues. In this situation, To begin troubleshooting, I would recommend reading over and working through the attached article.
If your Mac won't turn on - Apple Support
Best regards,
Joe

My MacBook Pro screen doesn't turn on when I the open lid.

So I bought my 13inch MacBook Pro Retina two weeks ago. 70% of the time when opening the lid the screen will not turn on but my keyboard backlight will. I then have to either close the lid and open again or press the power to put the system to sleep and wake again. It seems the system is working fine just not the screen.
I have tried the SMC and PRAM reset which seemed to work for half of the day, now the problem is back.
Has anybody got a solution for this or are in fact experiencing the same problem?
Thanks

You've 90 days of free phone support from date of purchase and - at least - a one year warranty on the computer (free phone support and warranty for three years if you purchased AppleCare). The behavior that you're experiencing is not normal - if I were you, I would get on the phone to Apple and have them make you a 'genius bar' appointment.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.3, 16GB RAM, 960GB SSD, 27” Apple Thunderbolt Display

When I open the MacBook Pro, display doesn't turn on!

I have a new MacBook Pro. It doesn't seem to wake from sleep. Also, when it is operating, it doesn't respond when I try and put it to sleep. Lastly, sometimes when I shut the computer, I notice that it will remain very warm for a long time in my bag, even though it isn't plugged in. These all seem very related.
Any Suggestions?
Thanks!
Tim

Welcome to Apple Discussions!
I also had some sleep problems with my new (in September) MBP running 10.4.10. Mostly a tendency to freeze if the display went to sleep, which does not seem to be the same problem that yours has. When I went to Leopard, all of these problems vanished.
Is yours asleep or frozen? If the sleep light is steady instead of pulsing, it may be frozen. And it should not freeze.
I have never had a problem with the MBP getting warm in my bag, but then, I always shut it down rather than put it to sleep. But I have heard of others getting warm. The MBP uses its aluminum skin to cool itself, and that doesn't work well in a bag. So I don't think it's good to put it in a bag asleep although I am sure others will disagree with this.
Since it's new and under warranty, you can always take these issues up with Apple.
Good luck!

MacBook Pro suddenly doesn't turn on.

My MBP suddenly stopped working.
It was sleeping and when I decided to use it, it doesn't turn on at all.
The charger's LED indicator doesn't work either, or any of the lights in the computer.
I don't know if a SMC reset can help fix it? Help..?

gabyy1026 wrote:
I don't know if a SMC reset can help fix it? Help..?
The only way you will know if you do it! If it doesn't work, then post back.

Macbook Pro 2009 doesn't turn on without battery

Hi. I have a mbp mid 15" mid 2009 2.66. In time the battery bacame very low like 4% health, and now is completely dead or broken. When i check the battery status leds it shows full and when I try to turn on the computer (of course with AC power) it tries to turn on for 1 sec then it dies, even with AC plug. i hear the fans trying to spin for 1 sec or less, i hear the hdd sound and i see the standby led like it is trying to power on normally but It seems like it's trying to use the battery to power on. (Even when the battery was good, it would't turn on if it was 0%.. i would have to wait 10-20min or whatever to charge it to aprox20% or whatever).
I can't buy a new battery right now so I tried to turn it on without battery (I am sure the battery is completely dead and if I put a new battery it will work for sure) but why it doesn't turn on without battery?? I don't believe it needs battery to run on AC power. It's a SMC thing. What can i do to use the SMC and run the computer wihout battery? Now I'm using it with SMC bypass (keep pushing power for 10 sec and plug the ac chord) but with SMC bybass the fans run at max speed, no keyboard backlight no sensors and all that uses smc its not working. Is it safe to use it that way? (it's not running slower, i don't have performance issues).
I tried PRAM reset SMC reset, removing battery with AC on.. nothing works. It won't turn on without battery. Only with smc bybass.
It is something i can do? or buying a new battery is the only solution?
Thanks.

You have a hardware problem. More than likely it is the cable that goes from the logic board to the display. It sounds like an internmitent short. Works sometimes not at other times.
The only way to fix a hardware problem is to replace the faulty piece of hardware and the only people that do that is either an Apple store or an Apple authorized repair center. That is unless you can diagnose the actual failed hardware part, find one from an Aftermarket Mac parts seller and replace the part yourself.

My Macbook Pro Retina doesn't turn on but charger led works

I haven't used my mac for a month but it use to work perfectly fine. I tried to use it but it wouldn't turn on. When i plug the magsafe connecter the led goes orange. But when i press the power button it doesn't turn on. i tried smc reset using left shift, control and option (and power button) while charging and not charging but it doesn't work. Please help.

IF the battery was completely discharged, give it some time on the charger before trying to start up. The amber LED means it is charging, give it an hour or so before trying again.

Mid 2008 Macbook Pro 15" doesn't turn on

Hi everyone,
I have come to these boards pretty much out of desperation.
My MBP died on me yesterday and I'm looking for ideas on how to fix it.
I guess I'm hoping I can find a solution other than having to replace the motherboard as I'm quite fond of my lil' old MBP and would rather keep that one instead of buying a new one.
I didn't have any noticeable problems up to now. Yesterday I closed the lid to put it to sleep, as I always do because I don't power it down very often. About an hour later I came back, opened the lid and nothing happened. I'm not sure if it was still running at this point. I tried clicking the trackpad, pressing a button, nothing happened.
I tried to power it up and nothing happened. It didn't start running, I couldn't hear the fans, nothing. (At this point, the power and battery were connected)
The odd thing is, it only makes an effort to start up when I keep pressing the power button. I can hear the fans whizzing and normal startup sounds, such as the disk drive (but not the signature "boing" sound). The screen stays black though. And after 10 seconds of this, the laptop powers down anyway, wether I hold the power button or not. Moreover, when I start it up like this, and release the power button after for like 4 seconds, it stops starting up immediately and the laptop falls silent.
I tried taking out the battery and disconnecting the power cord and holding the power button for 5 seconds or more. This didn't change anything.
I also opened it up and exchanged the hard drive and changed the RAM memory. Still no difference. I tried disconnecting the hard drive + RAM + disk drive. When I try to start it up that way, the computer just keeps beeping (which makes me hopeful that the problem might not be with the motherboard anyway? It doesn't start up but does keep beeping all the time until I take out the battery and disconnect the power cord)
I might also mention that I had the graphics card problems 2 or 3 years ago, which was aknowledged by Apple at the time and they replaced my motherboard for free at that time.
Any clues what I could try? Or should I just give up and get a new one?
Thanks in advance!

Try a SMC reset:
http://support.apple.com/kb/ht3964
If no success, look at this comprehensive user tip for possible solutions:
https://discussions.apple.com/docs/DOC-3353
If there are no results, then spend 50 Euros or get a new Mac. I am out of ammunition.
Ciao.

Macbook pro (2013 late) suddenly turned off and won't turn on

i got my new mac yesterday and was installing some adobe software (legal) and my computer minutes later shut down the power lead has a green light. the power button does nothing and there was no hint there was anything wrong before my computer died

If your MBP is only a day old, and you purchased it from Apple, bring it back for an exchange or a refund. You have 14 days from the date of purchase to exercise this option.
Ciao.

MacBook Pro 2013 won't turn back on. URGENT!!!

I got this computer mid October 2012. It has been working great. It's not damaged at all and I don't use it every day. I plugged in my apple iPhone 4S two nights ago and right when I plugged it in the the USB the computer completely shut off. When I put the charger in to charge my computer, the green light on the charger is barely visible. I have no idea what to do and I need it to be working ASAP. I have to write 16 pieces of poetry for an honors class due this week. Please help!!!

The iPhone USB cable may have had a short in it. Do you have a backup of your Mac's data? The quickest way to fix it would probably be to have it evaluated at the Apple Store, and get it replaced if necessary.

So I have a MacBook Pro 2013. That won't turn on and won't charge.

So I have a MacBook Pro 2013. That won't turn on and won't charge. When the charger is plugged in the light remains green as if it is fully charge. Before it died the laptop still recognized the charger but wouldn't charge. And now won't turn on.

If you've a 2013 model, depending on when you purchased the machine, I would suppose that you're still under warranty or at least purchased AppleCare? Regardless, I would take the kit to your local Apple Store or an AASP and have them diagnose the computer (and, if you're still under warranty, fix the computer) and, if necessary, give you an estimate for repair.
There are all sorts of things that could be wrong - a faulty adapter, bad cabling, even the entire electrical circuitry may have gone bad.
You won't know unless you had an Apple tech look it over.
Good luck,
Clinton

HT1379 My macbook pro 2013 is running to slow even when I am using the keyboard, it running with a delay. I upgraded the memories to 8gb but still slow what can i do to fix it.

Good morning I am confronting serious problems with my Macbook pro 2013, that is runing to slow, even when I am writing this email is running with some kind of delay. I upgraded the memories to 8gb but still running slow . Please let me know what I can do to solve the problem. Thanks in advance. Fernando

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/$.*: $$.*$/ $\2$/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec bash
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup? No idea what to do.

I have a Macbook Pro (2013) OS 10.8.1. Moved into a university house and need to use ethernet cable. Bought the Thunderbold connection but when I try to use the ethernet with it a webpage comes up saying Wireless Setup and Router Setup? I have previously used ethernets in similar situations and never had to input information like this?

I have tried to turn of the wi-fi but that doesn't work either. I think it could be a something to do with the internet provider because virginmedia comes up on the webpage. This is what comes up:
Wireless Setup
WGR614V9
V1.0.11_1.0.1VGUK
Wireless Setup
Name (SSID):
Security Passphrase (WPA-PSK):
(8-63 characters)
Channel:
01 06 11
Router Setup
Router Password:
(8-63 characters)
any ideas?!?

MacBook Pro 2013 doesn't turn on fully

Similar Messages

Maybe you are looking for