MacBook Pro 2102 black screen with cursor

When I opened my MacBook to use I only have a black screen with a light cursor at start up. Anyone else had this issue?

Here is a tip from a user. I have not tested this.
https://discussions.apple.com/thread/5994694?tstart=0
If this does not help and if you have a backup,erase and install OS X Mavericks.
Erase and Install OS X Mavericks.
http://support.apple.com/kb/PH14243

Similar Messages

HT1338 disk wont eject from my macbook pro and black screen with white letter text wont leave.

disk wont eject from my macbook pro. Displays black screen with white text. How do I remove or move on?

It sounds like you've experienced a "kernel panic".
This thread has some advice on how to deal with one.
If you need more advice, please explain what you mean by "disk won't eject from my macbook pro".

Macbook air 2013 black screen with cursor, anyone has same problem?

And I found out that everytime when screen become black, it is 100% acompanied by wifi disconnection.

Sleep mode?
Quoting from below linked article from Apple:
"What happens when the Mac goes to sleep (not just into idle mode or display sleep)?"
"An AirPort card, if present, turns off "
http://support.apple.com/kb/ht2412
If this is not the case, you have to contact Apple as soon as possible.
Best.

I have macbook pro 13.3 inch. I am installing window 7 in boot camp manager after copying file of window upto 67% it doesn't response and i had forcely shotdown my macbook. Now my macbook doesn't open and stop in black screen with cursor blinking.

i have macbook pro 13.3 inch. I am installing window 7 in boot camp manager after copying file of window upto 67% it doesn't response and i had forcely shotdown my macbook. Now my macbook doesn't open and stop in black screen with cursor blinking. Now how could i open my macbook pro.

At startup hold down the Option/Alt key and from the screen that comes up select your OS X partition to start the computer from. Then use the Boot Camp Assistant app to Remove Windows and the partition you reated for it and it will Automatically place the space you allocated for the Windows install back into the OS X partition.
NOTE:
Do NOT use Disk Utility to erase the partition that was created for the Windows install. Use the Boot Camp Assistant app again to do that.

Black screen with cursor blinking for a long time before loading windows 7

Hey guys, i'm having an annoying problem with my macbook pro... i installed windows 7 using bootcamp and now i get a black screen with cursor blinking for a long time before loading windows... it *****, it takes about 3 minutes to get my notebook running
The first time i installed windows seven i did not have this problem... i already deleted the partition several times and installed windows again, but the black screen problem is still happening. i don't know what do
You guys have any tips? anyone with the same problem?? this ***** a lot. thanks

Hey Theoos..
Yeah, my version is not.. the first time i installed it was ok, but after 30 days it was asking for a key... then i installed a cracked version, and the cursor started blinking on start up, and took like 2 minutes...
I tested several cracks but with all of them happened the same.
Thanks

My macbook pro suddenly black screen i have to press longer to power it on again.

Hi there,
My macbook pro suddenly black screen i have to press longer to power it on again. Few days ago I ran hardware check. It seems everything is okay. No error.
After my macbookpro is turn on, the error msg is:
Interval Since Last Panic Report: 53941 sec
Panics Since Last Report:          1
Anonymous UUID:                    AFE5FF5E-0DC7-45B6-B606-74DF8239974E
Fri Apr 11 12:10:23 2014
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fa41000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7f271c38 : 0x21b837 (0x5dd7fc 0x7f271c6c 0x223ce1 0x0)
0x7f271c88 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7f271d28 : 0xaef608 (0x8d73c04 0x91cf004 0x100 0x16d47000)
0x7f271d78 : 0xae6601 (0x91cf004 0x100 0x7f271da8 0x9c4778)
0x7f271da8 : 0x16d79a6 (0x91cf004 0x100 0x438004ee 0x1)
0x7f271ee8 : 0xb0e2b5 (0x91cf004 0x95d3004 0x0 0x0)
0x7f271f28 : 0x9dde7c (0x91cf004 0x95d3004 0x0 0x0)
0x7f271fc8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7f272178 : 0x9dc6e7 (0x0 0x600d600d 0x7027 0x7f2721a8)
0x7f272248 : 0xc8610d (0xc1d00046 0xbeef0003 0xc1ca580 0x71)
0x7f2722e8 : 0xc86685 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272328 : 0xc5dec3 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272358 : 0xc85cba (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272378 : 0xc5d418 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272398 : 0xc86630 (0x46255000 0x14906800 0x2 0x2)
0x7f2723d8 : 0xc60905 (0x46255000 0x14906800 0x0 0x14934000)
0x7f272418 : 0xc5e325 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f272468 : 0xcb14e9 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f2724f8 : 0xca2c9b (0x8e76b80 0x14934000 0x0 0x1)
0x7f272558 : 0xca2f02 (0x463e7000 0x463e7788 0x14934000 0x0)
0x7f2725a8 : 0xca33d6 (0x463e7000 0x463e7788 0x7f2728cc 0x7f27286c)
0x7f2728e8 : 0xca01a1 (0x463e7000 0x463e7788 0x1 0x2209aa)
0x7f272908 : 0xc6788f (0x463e7000 0x463e7788 0x14932fc0 0x507617)
0x7f272938 : 0xca1c64 (0x463e7000 0x7f272a7c 0x7f272968 0x463e7000)
0x7f272978 : 0xc6bc93 (0x463e7000 0x7f272a7c 0x7f272a7c 0x7f2729e0)
0x7f272ab8 : 0xca55d8 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272b68 : 0xc67fe1 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272be8 : 0x56da06 (0x463e7000 0x0 0x7f272e3c 0x7f272c74)
0x7f272c38 : 0x56e2a5 (0xcf6720 0x463e7000 0x9197d88 0x1)
0x7f272c88 : 0x56eb59 (0x463e7000 0x10 0x7f272cd0 0x0)
0x7f272da8 : 0x286638 (0x463e7000 0x10 0x9197d88 0x1)
0x7f273e58 : 0x21dbe5 (0x9197d60 0x9dc95a0 0x1f79e8 0x5d43)
0x7f273e98 : 0x210a86 (0x9197d00 0x0 0x9362e70 0x9753850)
0x7f273ef8 : 0x216f84 (0x9197d00 0x0 0x0 0x0)
0x7f273f78 : 0x295c57 (0x90098c8 0x0 0x0 0x0)
0x7f273fc8 : 0x2a256d (0x90098c4 0x1 0x10 0x90098c4)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
         com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
         com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9874467987760
unloaded kexts:
com.apple.driver.AppleUSBUHCI          4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 168161929835
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 29001285875
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.5f14
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AppleMikeyDriver          2.0.5f14
com.apple.driver.AudioAUUC          1.57
com.apple.driver.AppleIntelHDGraphics          6.4.0
com.apple.driver.AppleIntelHDGraphicsFB          6.4.0
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.GeForce          6.4.0
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleGraphicsControl          2.10.6
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleUSBTCButtons          201.6
com.apple.driver.AppleUSBCardReader          2.6.1
com.apple.driver.AppleIRController          303.8
com.apple.driver.AppleUSBTCKeyboard          201.6
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.driver.AppleUSBHub          4.2.4
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.iokit.AppleBCM5701Ethernet          3.0.5b8
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleAHCIPort          2.1.7
com.apple.driver.AirPortBrcm43224          428.42.4
com.apple.driver.AppleUSBEHCI          4.2.4
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.DspFuncLib          2.0.5f14
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.0.5f14
com.apple.iokit.IOHDAFamily          2.0.5f14
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.nvidia.nv50hal          6.4.0
com.apple.NVDAResman          6.4.0
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
com.apple.iokit.IOUSBMassStorageClass          2.6.7
com.apple.driver.AppleUSBMultitouch          207.7
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.AppleUSBMergeNub          4.2.4
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289.1
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
What is the reason causing it to black screen n shut down?
My mackbook info:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro6,2
Processor Name:          Intel Core i7
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache (per core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          4.8 GT/s
Boot ROM Version:          MBP61.0057.B0C
SMC Version (system):          1.58f17
Serial Number (system):          W8020YL3AGW
Hardware UUID:          A70823EC-3897-57A0-BD2B-0F35CF62FA3F
Sudden Motion Sensor:
State:          Enabled

nana4design wrote:
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fa41000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7f271c38 : 0x21b837 (0x5dd7fc 0x7f271c6c 0x223ce1 0x0)
0x7f271c88 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7f271d28 : 0xaef608 (0x8d73c04 0x91cf004 0x100 0x16d47000)
0x7f271d78 : 0xae6601 (0x91cf004 0x100 0x7f271da8 0x9c4778)
0x7f271da8 : 0x16d79a6 (0x91cf004 0x100 0x438004ee 0x1)
0x7f271ee8 : 0xb0e2b5 (0x91cf004 0x95d3004 0x0 0x0)
0x7f271f28 : 0x9dde7c (0x91cf004 0x95d3004 0x0 0x0)
0x7f271fc8 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7f272178 : 0x9dc6e7 (0x0 0x600d600d 0x7027 0x7f2721a8)
0x7f272248 : 0xc8610d (0xc1d00046 0xbeef0003 0xc1ca580 0x71)
0x7f2722e8 : 0xc86685 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272328 : 0xc5dec3 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272358 : 0xc85cba (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272378 : 0xc5d418 (0x46255000 0xc1ca580 0x14906804 0x0)
0x7f272398 : 0xc86630 (0x46255000 0x14906800 0x2 0x2)
0x7f2723d8 : 0xc60905 (0x46255000 0x14906800 0x0 0x14934000)
0x7f272418 : 0xc5e325 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f272468 : 0xcb14e9 (0x46255000 0x463e7000 0x46485000 0x8e76b80)
0x7f2724f8 : 0xca2c9b (0x8e76b80 0x14934000 0x0 0x1)
0x7f272558 : 0xca2f02 (0x463e7000 0x463e7788 0x14934000 0x0)
0x7f2725a8 : 0xca33d6 (0x463e7000 0x463e7788 0x7f2728cc 0x7f27286c)
0x7f2728e8 : 0xca01a1 (0x463e7000 0x463e7788 0x1 0x2209aa)
0x7f272908 : 0xc6788f (0x463e7000 0x463e7788 0x14932fc0 0x507617)
0x7f272938 : 0xca1c64 (0x463e7000 0x7f272a7c 0x7f272968 0x463e7000)
0x7f272978 : 0xc6bc93 (0x463e7000 0x7f272a7c 0x7f272a7c 0x7f2729e0)
0x7f272ab8 : 0xca55d8 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272b68 : 0xc67fe1 (0x463e7000 0x1 0x7f272bcc 0x7f272bc8)
0x7f272be8 : 0x56da06 (0x463e7000 0x0 0x7f272e3c 0x7f272c74)
0x7f272c38 : 0x56e2a5 (0xcf6720 0x463e7000 0x9197d88 0x1)
0x7f272c88 : 0x56eb59 (0x463e7000 0x10 0x7f272cd0 0x0)
0x7f272da8 : 0x286638 (0x463e7000 0x10 0x9197d88 0x1)
0x7f273e58 : 0x21dbe5 (0x9197d60 0x9dc95a0 0x1f79e8 0x5d43)
0x7f273e98 : 0x210a86 (0x9197d00 0x0 0x9362e70 0x9753850)
0x7f273ef8 : 0x216f84 (0x9197d00 0x0 0x0 0x0)
0x7f273f78 : 0x295c57 (0x90098c8 0x0 0x0 0x0)
0x7f273fc8 : 0x2a256d (0x90098c4 0x1 0x10 0x90098c4)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
         com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
            dependency: com.apple.NVDAResman(6.4.0)@0x96e000
         com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
You have got a Mid 2010 15-inch MacBook Pro, and the log shows that your NVIDIA GPU is damaged.
Mid 2010 15-inch MacBooks Pro come with a defective NVIDIA GPU that may cause unexpected restarts, black screens, kernel panics... See > http://support.apple.com/kb/TS4088
Apple is repairing all these MacBooks Pro for free if they were purchased less than three years ago, so make a backup of your files on an external drive with Time Machine and take your computer to an Apple Store or reseller.

Black Screen with Cursor (Tried most solutions)

To save your time and mine, I’ve tried all options in “press f8” and “recovery disk”. Over the past 3 days, I read almost all threads, videos, articles, and official MS help containing any mention of this problem. I also applied many commands, created few
“SystemRescue CDs” and “Kaspersky Rescue 10” on a usb drive. I follow instructions very well, and have never been stumped by a windows problem like this before. If someone solves this, you are a wizard!
Nothing has worked so far, but I really want to figure this out and not ‘reinstall’. It appears to be a simple and popular problem: “Right after Win 7 boot Logo, I get black screen with white mouse cursor,
no matter if I boot in safe mode, last good configuration, or normal startup”, but all the solutions that worked for most people are not working for me.
TL;DR: (answers to any of the 7 questions in the end will help me out)
Custom System: Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD, no other programs. Only 1 OS has ever been installed
on this computer. Never dual booted.
Mobo: Asus Maximus Formula. GPU: AMD HD7870LE
2014-04-19
I haven’t installed or downloaded any programs in the past 3 weeks, and did not notice anything unusual up until this incident.
In the morning the computer went into hibernation because I was away, it couldn’t wake up (usually happens), so I turned off the power supply. Turned it back on, and computer resumed, I was concerned as it may have run out of hard drive space on my 64GB
SSD (4GB free), but it booted fine.
Later during the day, I decided to restart the computer, and as it booted up again, it went into “start up repair”. I let it run and restart, and it arrived at the dreaded Black screen with mouse cursor, of death, right before logon screen.
Symptoms while on this black screen.
Ctrl alt del doesn’t work, power off doesn’t work, cursor can move, pressing ‘shift’ many times doesn’t bring up the ‘sticky key’. No task manager.
Hard drive is not loading anything, just idle.
Computer falls asleep after 15 minutes or so, and can wake up back to this black screen, so it remembers my power settings
Safe mode loads the drivers fine, but also gets stuck on the same ‘black screen with cursor’ forever
I tried every option in the ‘advanced boot’, including ‘safe with command prompt, safe with networking, last known configuration, etc’
Last known configuration, and all of the above, all boots to ‘black screen with cursor’, this means windows believed it booted fine the last time, so it remembered this configuration. That’s because all the drivers loaded without issue. While loading
Safe Mode, I can see windows loading all the drivers ok.
No restore or backups (I know, I do not deserve to live, lesson learned)
I tried all applicable functions from the ‘recovery cd command prompt’, bcdedit, bootrec, diskpart, and still couldn’t get it to boot.
Commands applied in Elevated Command Prompt from Installation DVD: (very careful with backups and overwriting)
Diskpart -> list volume, tells me that 100mb is system reserved, the other 59GB has no label, and is a different partition
Bootrec -> scanos, tells me that I have 0 windows installations, used fixboot, /fixmbr, /rebuildmbr, all successful. Mounting the drive later on RescueDisk’s TestDisk shows no problems with either partition.
BCDedit: shows both boot manager and winloader to be on the same drive, and I referenced it with a typical BCDedit enum output, and nothing is out of place.
I went into Regedit by typing “regedit” in command prompt in Win7 recovery cd, and confimed that ‘Shell=explorer.exe’ under:
HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon.
Sfc /scannow couldn’t run due to “Pending repairs/restart”
So I used: SFC.EXE /scannow /offbootdir=c:\ /offwindir=c:\windows
Which ran and repaired some errors the first time. I ran it more just to make sure, with restarts in between, it gave me
Win resource protection did not find any integrity violations.
So the system files appears to be fine and not corrupted.
Bootrec /scanos does not detect any windows installations. “0 Windows installations identified”, yet “Diskpart -> Detail Disk” and bcdedit both detects the windows directory.
From windows recovery disk:
Startup Repair diagnosis: (Show Details)
All tests completed successfully
Boot status indicates that the OS booted successfully
It seems that the system and the OS boots successfully, and windows believes it boots successfully (that’s why last know good configuration gives me the black screen also, and Win Startup Diagnosis all says it booted successfully”
It’s the second before it enters into the logon screen, the black screen and movable cursor appears, and hangs here forever. What programs load during this step, and how can I find out this info? Is there a diagnosis tool that allows me to see the programs
as they load during windows start up?
Other attempts:
Then I read it could be windows using “winresume.exe” instead of winloader.exe, since I have “hiberfil.sys” in C:\windows, so I backed it up and deleted it using SystemRescue.
Another thread said “winevt” bad logs, in C:\windows\system32\winevt were causing this black screen, so I backed it up and deleted that also, and it still won’t boot.
I plugged in the devices that were attached (just 1 ext hard drive, through a 10 port usb hub) that was connected while it went into hibernation on April 19th, and it didn’t help.
The files on that disk and the file system is not corrupt; I tested it by taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine. The Sfc Scan also shows that it is ok.
I also unplugged all the other sata drives, switched the SSD sata cable around to other sata ports to no prevail.
So far I know:
Very unlikely that it’s a virus problem, I haven’t installed or downloaded anything this month, scans from Kaspersky 10 rescue disk shows nothing, Farbar scan shows nothing. I also never install anything suspicious, like toolbars or junk. I scan regularily.
Not a driver problem, since I haven’t changed or updated anything. I unplugged all devices, and starting in 640x480 mode also gives the black screen with cursor. Drivers all loaded fine while starting windows and safe mode
Boot files are intact, windows system files are in the right place since windows actually boots into a shell? Both bootloader and boot manager show up in bcdedit enum scans
Not due to system file corruption, since file integrity are confirmed ok by above CMD commands, and windows diagnostic tool, and testdisk.
My questions:
What could be the cause of this? I didn’t make any changes to BIOS, windows settings, perform any updates, suspicious activities, installations, or crashes, before this. The files on that disk and the file system are not corrupt either, I tested it by
taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine.
Which program (classpnp.sys? explorer.exe? winlogon.exe?) is being loaded right before “windows logon screen” that would cause it to hang with a black background and cursor?
How can I find out this information? Is there a tool that can record all programs that are being loaded by windows at boot?
I only have access to regedit, elevated command prompt, and I can change files through SystemRescue or Kaspersky recue, how can I get the computer to boot past that black screen with a mouse cursor? The answer seems so close.
From the Rescue Disks, what could I really do to get past the black screen?
Those who are computer technicians could tell me: If I take it to a computer shop or technician, what could they do in a situation like this aside from all of the above? Do they have some ‘next level’ access tools or are they just going to waste my time
and tell me I have to reinstall?
At the very worst, I will obviously reintall. On my 64gb SSD, I didn’t install any important softwares. All my important software installations are on a separate drive. However, will they still work if I did a ‘Inplace Upgrade’ install of windows? Does
registry get wiped?

Hi,
Have you tried to take startup repair when booting with the rescue disk?
Startup Repair
And we'd better bring the PC to the vendors, then take an examination of the hardware health.
How does the Bootrec /scanos show 0 installation identified? We may take a try with chkdsk from command line to check if there are any disk errors:
Run Check Disk from a Command Line to Check for and fix Disk Errors
Please also take a check if the system reserved partition is stay in health:
Understand (and Get Rid of) the Mysterious Small Partition
Another shoot, please try to rebuild BCD:
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
Regarding the repair install, detailed information please take a check with the article below:
How to do a repair install to fix Windows 7
Hope this may help
Best regards
Michael Shao
TechNet Community Support
Did you read his post at all as it does not look like it.
As to take it to a vendor "Custom System:"" Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD,
no other programs. Only 1 OS has ever been installed on this computer. Never dual booted."
As to your other suggestions he has tried them all as have thousands of us out here , all you have to do is search the internet and you see millions of hits about this.
And glad to see a moderator can mark a non answer as an answer.

Black Screen with cursor. Java Desktop System.

Hello everyone.
I've installed Solaris 10 05/08 x86 32bit in VMWare Workstation 6.5.
After I logged in in the system (Java Desktop System, Release 3), I've got only a black screen with cursor, nothing more.
X server: Xsun server configuration:
Video Device: VMWare Inc vmware0405
Video Driver: XF86 VMWARE
Resolution/Colors: 800x600 65536 colors @75Hz
Screen size: 17 inch
Monitor type: MultiFrequency 56Hz (up to 1280x1024 interlaced)
But the CDE starts normally.
What's the problem?
Help, please.
P.S. Computer with VMWARE Workstation: Asus P4P800SE, P4HT 3.0Gz, 2.0Gb Ram, Ati AIW X800 AGP 256Mb..
Edited by: xaxaTyH on Oct 9, 2008 7:26 AM
Edited by: xaxaTyH on Oct 9, 2008 7:45 AM

Hi
Have you installed all the Recommended Patchset . If not try to install the patches .
Regards

CC causes black screen with cursor

Quite a number of people, including me, are noting that when the Creative Cloud app is active and showing in the menu bar, when my rMBP goes to sleep, and I try to resume immediately, for 5-8 seconds I get a black screen with cursor. If I close down CC, there aren't any issues.
Something more for Adobe to fix.
Info: Late 2013 15" rMBP w/ 2.3 i7, 16gb RAM, 512 SSD, OS X Mavericks 10.9.5

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for bugs or feature requests

MacBook Pro 2006 black screen on start up

MacBook Pro 2006 black screen on start up

Time to take a trip to the Apple store genius bar for a free diagnosis. It could be a faulty GPU, faulty display or a bad display connection.
Ciao.

My macbook pro has white screen with flashing folder.

my macbook pro has white screen with flashing folder.
i called the repair services and they say its hard disk problem
so i would like to ask everyone here if the problem would be solved if i just changed the original hard disk to a ssd myself or do i realy need to let them repair for me.
ps : i dont have warranty

See A flashing question mark appears when you start your Mac. I would suggest you try reinstalling OS X.
If you are running Snow Leopard:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you are running Lion or Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Trying to reformat and reinstall windows but get black screen with cursor

Im trying to reformat my computer after a blue screen error and when i pop in my disk to reformat and install it goes through the first stuff...opening files then it says starting windows and then black screen with cursor..nothing else..i can move the
cursor but i cant click anything..nothing happens.

Hi Marrik,
Is there any error code or error message displayed in the installation process ? because just based on your description in the post, it is difficult to find the root cause for a black screen even after a clean install, this might be caused by a corrupt installation
media or a hardware issue, so, I give two potential suggestion:
1.Try another Windows installation media and perform a clean install again to see the result.
2.Go to the computer vendor for hardware support, this also can be caused by a memory or hard disk issue.
Regards
Wade Liu
TechNet Community Support

Satellite Pro L300 - Black screen flashing cursor

Hi all,
I have a Toshiba Satellite Pro L300 laptop running Vista.
The client brought it in because when it boots it goes to Toshiba splash screen then goes to black screen with flashing cursor in left top corner. I have connected external monitor with same result. Swapped out RAM as well.
Have run Memtest (passed), Seagate HDD long test (passed), Ultimate boot CD, and Winternals with no success.
*F8 does not work* and nor does Factory recovery.
Can get into BIOS F2 and F12 no problem and the HDD is listed there.
I reinstalled Vista from CD and when rebooted it goes back to flashing cursor. I have attempted Startup repair from Vista CD and System restore. FixBoot from Command Prompt and FixMbr as well with the same result.
I have a feeling it may be a corrupted CMOS? It is like the OS installs properly, but the computer loses it's memory on reboot of where the OS is located?
Is the CMOS battery easily accessible and removable on this model?
Has anyone encountered these symptoms? Is it fixable cheaply?

Hello
If you have clients I presume you are some technician and hope you have some hardware parts in your store.
Have you tried to set BIOS to default settings and check it again?
If possible try to exchange HDD and test the functionality again.
Can you use notebook with Linux live CD (HDD not needed)?
To be honest I dont think problem is BIOS and, in my opinion, CMOS battery exchange is not necessary.
Test it please with new HDD and post some feedback.

Macbook Air 2014 Black Screen w cursor after waking from sleep.

I just purchased a brand new macbook air this past week. I noticed within the first day of using that if my machine went into sleep mode, and I hit a key to take it out of sleep mode, it would go to a black screen with my cursor for about 30 seconds.
It does not do it every time but enough that it is annoying. I am coming from a mid 2011 mac air that did not have any issues. (only replaced for all day battery)
Do you think this a hardware or software issue? If i swap this mac out do you think I will just encounter the same thing?
I have read numerous posts regarding waking from sleep issues but they all seem to be affecting MacBooks purchased between 2012 and 2013.
Any help would be much appreciated.
Nick

UPDATE:
I called apple tech support and after talking a bit decided best course of action was to replace the macbook air as I was inside my 14 day buyers remorse.
I came home and hoped all was well when this one began doing the same thing. I made an appt with the genius bar to dive further in to this and we did a complete wipe on the computer and reinstalled the OS. The "genius" said I'm probably bringing something over from my previous mac air. (even though it never had this issue).
So after completely reinstalling the OS and setting up my macbook as new I pretty much lost all my settings and what not accumulated after 3 years with my previous mac. They did use Time Machine to at least bring my iPhoto library over and iTunes music.
It has been exactly one day since this was completed and the computer is doing the exact same thing. ***!!!

Desktop stuck at black screen with cursor in normal mode but boots fine in safe mode after updates.

After running some updates the other night my laptop stopped loading the desktop and just gets stuck at a black screen with a cursor after I log in to the user account. The only thing I can do from there is do ctrl+alt+delete, then log off or restart.
I can't open up task manager. I tried creating another account in safe mode thinking there was an issue with the account but I still have the same issue. In event viewer I have two warnings one is
event 6000 winlogon, The winlogon notification subscriber <GP Client> was unable to handle the notification event
and event 4006, winlogon The windows logon process has failed to spawn a user application. Application name. Command line parameters: C:\Windows\system32\userinint.exe.
As well as error event id 1003, CertificateServicesClient Certificate Services Client failed to invoke the Providers in response to event 512. Error code 2147956401
and error 1001, certificate services client. certificate services client failed to load provider pautoenr.dll. error code 14001. I checked the registry and the path points to the right directory for userinit. I have tried running
System Repair but no errors were found, and I ran sfc /scannow and no errors were found either. The computer did not have System Restore enabled and I do not want to restore to factory settings. I also ran registry mechanic and it found no errors. Any suggestions
besides restoring to factory settings?

Hi,
We may try to reinstall Windows 7 Service Pack 1 for a test.
In addition, let us perform the following steps.
1. Click Start, Run, type lusrmgr.msc then ENTER.
2. Select Groups in the left pane.
3. Double-click Users in the right pane.
4. Click Add, and then click Locations. Scroll to the top of the Locations dialog and select the local computer name, then click OK.
5. In the Enter the object names to select field, type Interactive; Authenticated Users (separated by a semi-colon). Then click OK.
6. Restart the computer.
Or we can run the following commands from a command prompt:
Net localgroup Users Interactive /add
Net localgroup Users "Authenticated Users" /add
Kim Zhou
TechNet Community Support

MacBook Pro 2102 black screen with cursor

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