MacBook Pro - all updates - Facetime initiates call but disconnects before call is connected

Does your mic work in System Preferences?
System Preferences > Sound > Input
There is an Input Level meter that should light up when you talk. Just to make sure your mic and Mac are working.
Which mic are you using? Are you using the built in mic on an Apple Display? I have Apple's LED display and every time I use Facetime, as in place or take a call, the mic input volume gets reset to a level so low, people can't hear me. I have to manually raise the mic volume back to where I had set it. When I end the call, Facetime resets the volume back to where I set it. If I don't reset the mic volume level on each and every call, people can't hear me.
I called Apple on this. They downloaded a log file tool to my Mac and took some logs. Then they called me back and said this works as designed. Incredible.
So, if you are using Apple's LED display, this may be your problem. Note that the mic volume level gets set low and reset back only during a call. If you check it before a call and then after a call, it looks fine as if nothing changed. Open up the Sound prefernces and watch it get reset in real time.

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I have programmed iCal and Address book to sync via MobileMe. The info I type in iCal and Address Book on the MacBook Pro gets updated on the iPad, but not the other way around. Any hints?

I have programmed iCal and Address book to sync via MobileMe. The info I type in iCal on the MacBook Pro get updated on the iPad, but not the other way around. Any hints?

Levi G B ... Also found another thread by Davidfromsurfside on 10/14/11 0703A with the same problem. I responded on his thread "I have the same problem. IOS5 on iPad1, iPad2 and iPhone4S all with iCloud on. Lion 10.7.2 installed on my MacBookPro and iCloud set up/on. Any new iCal entry on either iPad or on the iPhone ends up via iCloud on both iPads and iPhone. BUT NOT ON THE MacBookPro. And iCal entry on the MacBookPro does NOT GET SENT to iCloud.com or to either iPad or the iPhone. This is a huge problem for me because I do all my office scheduling on the iPad or iPhone but rely on the MakeBookPro to print out daily client lists. I REALLY need to get this fixed...it is causing major business issues. " No one so far has had a fix.... :(

My macbook pro won't play any youtube video. I always get a plug-in failure message! How can I solve it? I already did all updates, reinstalled flash player but nothing helps!

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1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Recently got a new iPod 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod - any suggestions?

Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
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The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home. After software updates, Apple support suggested I reboot my router which works. But now I have to do it every other day. ????

Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home. After software updates, Apple support suggested I reboot my router which works. But now I have to do it every other day. ???? AT&T my DSL carrier suggests I get a new router. Apparently the one I have is really old and doesn't support my Macbook Pro. Does this sound right?

If your using WEP encryption yes, Apple has discontinued that becaues it's worthless. WEP (and WPA) is cracked so encryption makes no sense.
Get a new Wireless N router, set it up with WPA2 (AES) Personal and two different 20+ randon letter/numbersymbol character passwords
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One for entering into devices, computers etc for Internet Access Only.
You need the long and random password to defeat brute force attacks by GPU software that the hackers have now.
Also if you give out the password to another, they can't hack the network with the guest access password.
Computers remember the internet password, so anyone with access to your machines or network will have the password.
Since you have another Admin only password, they can't hack in. got it?
You don't need "Invisible" or "MAC Address filtering" that's a waste of time as hackers can sniff a network and causes issues getting on the network.
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I have a macbook air 13 inch, facetime is not working. i receive calls but its dosent connect. can someone please help?

i have a macbook air 13 inch, facetime is not working. i receive calls but its dosen't connect. i have already tried resetting it.i am running on 10.7.5.can someone please help?

I've checked this page over and over - I'm completely updated and I can answer the call on my ipad and iphone, just not my macbook air - any other suggestions? thanks in advance

I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.

I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.I have lost my resource cd .

If you are running Lion or Mountain Lion, the drivers are downloaded from within Bootcamp Assistant. If you are running Snow Leopard the drivers are on your Snow Leopard install disk.
Read the Bootcamp Install Guide for your version of OSx. http://www.apple.com/support/bootcamp/
Bootcamp questions should be asked in the Bootcamp forum where the Bootcamp gurus hang out https://discussions.apple.com/community/windows_software/boot_camp

Apple put a new hard drive into my MacBook Pro and updated the system to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. Why and what am I supposed to do?

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cwhargrave,
have you tried looking in the App Store, to see if you can redownload iWeb and iPhoto there gratis?
If you haven’t done so already, you should purchase an external hard drive to act as a Time Machine backup destination, so that you’ll have an option to rollback to a working environment if a new OS installation is troublesome.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

This might sound like a silly question, but are you sure the iOS devices (iPhone, iPad, iPod touch etc.) are still trying to connect to the same network from your own Airport router, as the MacBook Pros are? If you tap Settings on them, is the network name next to where it says Wi-Fi, the right one?
I've got a weird feeling that either in the past couple of days, a neighbour got an Airport device and hasn't set it up yet (causing your iOS devices to try to help), or that perhaps there's an issue with your Airport router and they're noticing it and trying to help out, while for whatever reason, Airport Utility isn't opening itself on the MacBook Pros like it normally should if there's a problem.
If you open Airport Utility on one of the MacBook Pros, does it report any problems with your Airport device, and can you view/edit the settings on it?

Hi there, i've just updated safari 5.0.6 for my macbook pro (os x 10.5.8), but i've not been able to install any programs from the extension gallery. Appreciate any advice?

Hi there, i've just updated safari 5.0.6 for my macbook pro (os x 10.5.8), but i've not been able to install any programs from the safari extension gallery. Appreciate any advice?

but i've not been able to install any programs from the safari extension gallery
In order to use the Safari Extensions Gallery you need to upgrade to Snow Leopard v10.6
See system requirements here: http://www.apple.com/safari/download/
If you want to upgrade to v10.6, make sure your Mac meet's Snow Leopard's - Technical Specifications
Purchasing available here > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)

I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

As this is asked daily I will just show you how to search.
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
or
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

I have my ipad, iphone, and macbook pro all synced together. I receive all my emails on the macbook and iphone just fine, but don't receive all emails on my ipad. Some go to Trash because it says they're improperly formatted. What gives?

I have my ipad, iphone, and macbook pro all synced together, which generally works fine. I receive all emails from senders in my address book in my Macbook Pro and iPhone, but some end up in Trash on my iPad, with the message, "This message cannot be displayed because of the way it is formatted. Ask the sender to send it again using a different format or email program. text/plain" They appear to be mainly from competing platforms, android, etc. Is there a workaround for this problem?
Thanks-

POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap"

I want to update the OS of the Macbook Pro I bought today to Lion, but at "purchase date" I can only choose 2011. Now what?

I want to update the OS of the Macbook Pro I bought today to Lion, but at "purchase date" I can only choose 2011. Now what?

Sorry but I don't completely understand your question or what you are trying to do.
If you purchase a new MBP Today, Jan 3 2012, it should already have OS X Lion 10.7.x installed on it.
Only some left over early 2011 model that stores may have had sitting around would of come with Snow Leopard 10.6.8. Or even if you bought a Reburbished model from Apple it would of still came from them with Lion.
So my questions are.
1) Did you buy this new from a authorized Apple store or reseller?
2) If not new was it purchased from an authorized Apple store or reseller?
3) To my knowledge when trying to do updates to the OS there is no check of purchase date. So what exactly are you doing that asks for a purchase date?
If new then just use the Software Updates in the Apple Logo menu item.
If not new and it originally came with Snow Leopard or Leopard you will have to buy OS X Lion at the Online Apple Store. If that is the case then nyou need to put in the original date the unit was purchased NEW and or manufactured. That way the Online Apple Store can tell if Lion will function on that model properly.

Hi i;m using macbook pro . magic mouse pointer not moving, but do all the rest of things

hi i;m using macbook pro . magic mouse pointer not moving, but do all the rest of things

thank you, i have tried you suggestion but it is still just prompting me to restart rather than allowing me to install the os from the os boot disk. the problem began when the macbook was just showing me a folder icon with a question mark on it rather than starting normally. reading through forums lead me to replace the hard drive and hard drive data cable to try and resolve the issue. however, even after having done this the folder with the question mark is still appearing. i cannot get the os istall disk to boot properly. it recognises that the disk is in the drive but continually prompts me to restart and wont allow me to boot from the disk. sorry if my previouse discription wasnt accurate. does this soun familliar and can you help with this more detailed discription of the problem? thank you.

I try to update the software of an Iphone or Ipad with the Itunes of the MacBook Pro. It downloads the software but at the end always the comment shows up that the download failed and i should try again. Any ideas, I already updated the iTunes software.

I try to update the software of an Iphone or Ipad with the Itunes of the MacBook Pro. It downloads the software but at the end always the comment shows up that the download failed and i should try again. Any ideas, I already updated the iTunes software.

stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad?

MacBook Pro - all updates - Facetime initiates call but disconnects before call is connected

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