Macbook Pro and high-pitch sound, please help!

Hello,
     I have a Macbook Pro 13 inch that is almost brand new. I just got it 3 months ago for my birthday. About a month or two with my new computer I started hearing a high-pitch sound comming from the computer. The sound only lasts about 3-6 seconds and it goes of at random times. It might make the noise 5 times in one day but then it might go away for 3 days, totally random. The sound comes if the computer is sitting there or is being used. After about 3 months of this going off I deceided to bring it to the Apple store in New Haven, CT. Does anyone have the same problem?
     After bringing my computer in and telling them the problem, they tested in for about 30 minutes. Everything was fine. No fan problem or hardrive problem. I brought the computer back home and within 3 days the sound is back. I drove to the Apple store again told them my problem,again, and they did they same test with no results. Brought it back home, noise is still there. This time im starting to get angry, they arent offering any solution. I bring it back and they take it for about 48 hours and do a extensive check. Nothing was found. I bring it home again and the noise is still there. My father and I went to Apple pretty angry and told them that we appreciate the time they take but something really needs to be done. They have sent it out for 3-5 days and we are awating a phone call to see whats wrong.
     I am hoping that they find something or if they dont can they can replace my computer? I am not spending hours of my own time and gas money going back and forth to Apple for no reason..the Genius bar guys have been no help telling us basically that we are lying and that there is nothing wrong when clearly there is. What can I do? Has anyone had this same noise come from their computer? I really appreciat everyone that decideds to throw some input in. Thank you so much.
Notes:
I have the latest software
Macbook Pro 13'
No physical damage done
Alex Cartier

Make a recording of the sound so the next time you take it in you can let them hear it. It might be best to do a video of the unit so the sound is combined with pictures/video of the computer so they know  the sound is coming from it.
IMHO the guys at the B-bars are just about useless for this type of thing. If it isn't a bad drive, HDD or DVD, and the system seems to run OK (actually even if it doesn't run OK but runs at all) they will say "Everything looks OK". Or if the thing is dead they can help. That help will be "You need a new HDD" "You need a new DVD drive" "You need a new Logic board" and that's about it.

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  • MacBook Pro is running slow.  Please help!

    Hello,
    My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type).  I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem.  If possible, I would like to increase the over all speed of my system.  I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure.  Any help that this community can offer would be very helpful.
    Thanks!
    Problem description:
    MacBook Pro is very slow.
    EtreCheck version: 2.1.8 (121)
    Report generated February 15, 2015 at 1:33:33 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 629
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:42:33
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 500.11 GB
            EFI (disk1s1) <not mounted> : 210 MB
            My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.cisco.nke.ipsec (2.0.1) [Click for support]
        [loaded]    com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [failed]    com.lexmark.hbnlistener.plist [Click for support] [Click for details]
        [failed]    com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
        [loaded]    com.lexmark.hostregister.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [failed]    com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    UNKNOWN  (missing value)
        Citations    Application  (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        iTunesHelper    UNKNOWN  (missing value)
        Canon IJ Network Scanner Selector2    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Music Manager    UNKNOWN Hidden (missing value)
        SAVDiskMountNotify    UNKNOWN  (missing value)
        ScanNotification    UNKNOWN  (missing value)
        SymSecondaryLaunch    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
    Safari Extensions: ℹ️
        Reddit Enhancement Suite
    3rd Party Preference Panes: ℹ️
        Citrix ShareFile Sync  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        MusicManager  [Click for support]
        Symantec QuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
        Destinations:
            My Book [Local]
            Total size: 499.76 GB
            Total number of backups: 12
            Oldest backup: 2014-05-06 04:22:17 +0000
            Last backup: 2015-02-15 20:27:58 +0000
            Size of backup disk: Adequate
                Backup size 499.76 GB > (Disk used 152.18 GB X 3)
    Top Processes by CPU: ℹ️
            92%    Folder Actions Dispatcher
             8%    WindowServer
             6%    coreservicesd
             5%    mds_stores
             3%    mds
    Top Processes by Memory: ℹ️
        258 MB    SymDaemon
        236 MB    LiveUpdateDaemon
        112 MB    Dropbox
        112 MB    com.apple.WebKit.WebContent
        109 MB    Folder Actions Dispatcher
    Virtual Memory Information: ℹ️
        265 MB    Free RAM
        1.61 GB    Active RAM
        1.11 GB    Inactive RAM
        667 MB    Wired RAM
        15.71 GB    Page-ins
        275 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 01:33:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
        Feb 15, 2015, 01:32:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
        Feb 15, 2015, 01:31:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
        Feb 15, 2015, 01:31:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
        Feb 15, 2015, 01:30:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
        Feb 15, 2015, 01:30:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
        Feb 15, 2015, 01:29:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
        Feb 15, 2015, 01:29:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
        Feb 15, 2015, 01:28:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
        Feb 15, 2015, 01:28:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
        Feb 15, 2015, 01:28:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
        Feb 15, 2015, 01:27:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
        Feb 15, 2015, 01:27:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
        Feb 15, 2015, 01:25:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
        Feb 15, 2015, 01:25:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
        Feb 15, 2015, 01:25:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
        Feb 15, 2015, 12:22:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
        Feb 15, 2015, 12:21:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
        Feb 15, 2015, 12:21:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
        Feb 15, 2015, 12:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
        Feb 15, 2015, 12:18:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
        Feb 15, 2015, 12:15:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
        Feb 15, 2015, 12:14:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
        Feb 15, 2015, 12:11:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
        Feb 15, 2015, 12:10:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
        Feb 15, 2015, 12:09:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
        Feb 15, 2015, 12:07:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
        Feb 15, 2015, 11:53:29 AM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
        Feb 15, 2015, 11:48:33 AM    Self test - passed
        Feb 15, 2015, 01:24:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
        Feb 15, 2015, 01:32:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
        Feb 15, 2015, 01:26:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
        Feb 15, 2015, 01:26:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
        Feb 15, 2015, 12:22:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
        Feb 15, 2015, 12:19:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
        Feb 15, 2015, 12:18:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
        Feb 15, 2015, 12:05:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
        Feb 15, 2015, 12:00:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crash

    Hope this helps.
    https://discussions.apple.com/thread/6466590
    Remove Norton software.

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