MacBook Pro App HELP!!

I have purchase adobe photoshop, but have a new mac.  when I go to purchases it has an option to "install" but it won't let me install it.  Any ideas how to fix this?

What happens when you try to install it?

Similar Messages

  • HT1338 i lost my dvd and i want to install mac os on my macbook pro please help

    i lost my dvd and one of my friends install a strange os can't update or install some apps please i want to install my mac os on my macbook pro please help ?

    Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available.
    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html

  • I am running Lion on both my Macbook Pro and iMac.  Outlook 2011 bombs out and does not even open on my iMac but works perfectly on my Macbook Pro.  Help please.

    I am running Lion on both my Macbook Pro and iMac.  Outlook 2011 bombs out and does not even open on my iMac but works perfectly on my Macbook Pro.  Help please.

    Check for updates by running MS Office Update directly from:
    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    (Open Finder, ⇧⌘G, paste in the above and click)

  • My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

    My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

    Hey there mbarikiwa,
    If your iMac still has not recognized the usb modem, I would use the troubleshooting for Yosemite USB issues in the following article:
    OS X Yosemite: If a USB device isn’t working
    If the device is connected to a USB hub: 
    Make sure the device and the hub are the same speed. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on. 
    If the device doesn’t have a power cord and is plugged into another USB device that doesn’t have a power cord: 
    Try plugging the device directly into your computer’s USB port  or into a USB device that does have a power cord. You might need to disconnect and reconnect the other device as well, if it has stopped responding. 
    If you have many devices connected to your Mac: 
    Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps. 
    Verify that the device appears in System Information: 
    Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information. 
    In the window that appears, see if the USB device is listed below Hardware in the Contents list. If the device appears but does not work, review the device’s documentation for further troubleshooting steps. 
    Restart apps: 
    Quit and restart any apps that use the device. 
    Restart your Mac: 
    Choose Apple menu > Restart.
    Check your device’s USB connection
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My external hard disk not working properly in my macbook pro . anyone help me . its seagate  hard disk

    My external hard disk not working properly in my macbook pro . anyone help me . its seagate  hard disk

    You need to get some software that allows your Mac to read and write to the NTFS disk.  There's a whole bunch of stuff out there, but this program has a good review, and you can try it for free.  I would move everything off of your external drive, reformat it into Mac OSX extended, and use it for your Mac.  You don't need NTFS anymore, unless you still have a Windows computer that needs it.

  • Is there an adapter to hook up a firewire from a cannon gl2 to a MacBook Pro?  The firewire end is too big to fit in the MacBook Pro laptop help.

    Is there an adapter to hook up a firewire from a cannon gl2 to a MacBook Pro?  The firewire end is too big to fit in the MacBook Pro laptop help.

    After identifying the exact connectors you need, check the Apple Store online and/or eBay...you should be able to buy a cable with the correct connector on each end, rather than fooling with an adapter.

  • I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help needed.

    I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.

    I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
    OSX 10.10.3
    Best.

  • Hello. i have a musical keyboard which is yamaha psr e433 and i want to connect it to my macbook pro. please help me give the name of the connector so i can use it for my band. thank you. your help is much appreciated.

    hello. i have a musical keyboard which is yamaha psr e433 and i want to connect it to my macbook pro. please help me give the name of the connector so i can use it for my band. thank you. your help is much appreciated.

    hello. i have a musical keyboard which is yamaha psr e433 and i want to connect it to my macbook pro. please help me give the name of the connector so i can use it for my band. thank you. your help is much appreciated.

  • Upgraded to 10.8.3 and now having start up problems on MacBook Pro.  Help?

    Upgraded to 10.8.3 and now having start up problems on MacBook Pro.  Help?

    Please elaborate. What do you mean by "start up problems" ? How far does it get?
    Chime? Fans? gray screen? Dark Apple? spinner? spinner spins for usual amount of time and screen goes dark? question mark? tones? flashing power light? smoke? what?

  • I do not know why i can't open facetime,messages,reminders and appstore on my macbook pro, please help me out

    i do not know why i can't open facetime,messages,reminders and appstore on my macbook pro, please help me out

    I used cleanmymac for clean up files, always worked fine before maverick, now i used it yesterday and i can not open any kind of programs except google chrome , my last time machine back up was yesterday but according to him he can restore just complete back up and the last one is in october 2013, i am desperate .
    i already tried to fix permits and press weird combos of buttons on restarting. not working.
    please help

  • I cant connect my new wimax usb stick bm328 on my macbook pro. please help me

    i cant connect my new wimax usb stick bm328 on my macbook pro. please help me

    The Hardware Test detected a RAM problem.  Take out the chips and make certain that the connections are clean and reinstall them.  Make certain that they are well seated. 
    If the problem occurs again, test with one chip at a time.  Also swap bays if necessary.
    Please indicate if you have installed new RAM and if so what brand and the specifications.
    Ciao.
    Message was edited by: OGELTHORPE

  • The iPhone "Nanou" cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 3.30 GB required). I have been receiving this msg every time i wanna back up my iPhone 5 to my macbook pro. plz help

    The iPhone “Nanou” cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 3.30 GB required). I have been receiving this msg every time i wanna back up my iPhone 5 to my macbook pro. plz help

    I'd like an answer to this one too. I need to backup my iphone5 and am getting the same message. My old laptop is pretty full. Isn't there a way to choose an external hard drive to back up to? If there is, I don't see it.

  • I can't remember my password to log into my macbook pro. Help?

    I can't remember my password to log into my macbook pro. Help?

    First, make sure caps lock is not on.
    You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
    Otherwise*, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window opens.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select
     ▹ Restart
    from the menu bar.
    You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
    *Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
    If you forget the password and FileVault is on

  • New MacBook Pro App Migration results in strange icons

    I recently got a new MacBook Pro and went through the automatic Migration Assistant process to transfer info off my Power Mac G5.
    1. When it was all over, several of the icons in the dock were replaced with question marks. I figured that was because the apps in question were PPC and not intel/universal. So, I just deleted them. No big deal.
    2. Then I noticed several Palm folders dating from several years ago relating to a now discarded Palm PDA. I deleted those files, but the trash won't empty, stating that "the operation cannot be completed because the item 'localized.rsrc' is in use. The message repeats about four times with press of the continue button. When I look in the trash, I see two files - Palm Desktop and Palm Desktop 4.1. I have rebooted and tried everything I know to delete the files, but no luck.
    3. Photoshop 7.0 was written for PPC but runs in some kind of emulation. Every folder now has an icon to the right of the search field. The icon is a blue electrical plug with the words "plug in" at the bottom. If I hold the cursor over the icon, a hint comes up with a path direction to the "Power PC Accelerator". If I double click on the icon, PS7 opens with some error messages that certain setup files are missing. However, the app will run.
    I would appreciate any help with these problems.

    I have questions 1 and 2 answered. PPC only software I just deleted. On emptying the trash I got help from and Apple tech. I will post it here for anyone needing to know.
    If you have something in the trash that will not delete - in my case an old system resource from a Palm Pilot, drag it out of the trash and rename it REMOVE.rtf. Then open TEXTEDIT and create and save a blank file named REMOVE.rtf. It will overwrite the other file, basically destroying it. The new REMOVE.rtf file can then be deleted normally.
    On the third issue - the Photoshop Plug In icon sitting next to the search field in every folder heading. I was able to delete the Power PC Accelerator file that was the source of the icon in the header, using the above technique, but now the icon is replaced by a question mark in the same place. Maybe I am 1/2 step ahead.

  • Used MacBook Pro iCloud help please

    I just purchased a used MacBook Pro and when I went to put in my icloud information it tells me something about 90 days and all my apps that I have purchased for all my other Apple Devices will not transfer over.
    Does this mean my icloud will not work for 90 days? I cannot seem to find a spot to run the icloud or back up on this computer like my ipad iphone and mac computer.
    Any information would help me a lot
    Thank you!

    The nearest Apple Store is 6 hours away from me and it ran out of warranty a month ago (of course ) so i don't know what to do. Just checked my computer and i got the 5010F error. Yay..

Maybe you are looking for

  • Slow/Jerky Video with kt6v\sempron 2400\geforce mx400

    Hello! I'm hoping someone out there has seen this problem before and can point me in the right direction for how to solve it.  I am putting this system together for my sister.  Here are the system's credentials: msi kt6v mainboard amd sempron 2400 pr

  • Not able to syn custom made ringtones

    Hi All, I am not able to sync ringtones (not purchaased) ones. I have searched and tried everything suggested in some other threads. This is what I did: 1.Set the start stop time and made sure that it is below 30 secs. 2. Convert it to ACC. 3.Locate

  • CRVS2010 beta -  date field not display in details section

    I use Visual stdio 2010 so i install crystal report 2010 for report. It work fine . but in report detail section there is date field then it will not be display. alos if we do group on date field it will give error when we try to open report. Plese g

  • Salesforce and SAP Integration

    Hi Is there any docs for SAP and Salesforce integration Regards JM

  • Creating MDM repository for Material Master Data

    Hello MDM Gurus, I am new to SAP MDM. I want to create MDM repository for Material Master. What I unddertand is, I can create repository using Bussiness Content shiped with MDM software. I will copy *.a2a file to archive folder of MDM server and unar