Macbook Pro Blue is Purple, why?
I just bought a Macbook Pro 3 days ago. I upgraded from Macbook Black. I noticed that many of the blue colors look more purple than blue (for example when you do a search in Google, the letters are supposed to look blue and they look purple). I went back to the Apple Store and the rest of the Macbook Pros are the same so they said there's nothing they can do.
Does anyone have the same problem? Is there a better color profile I can use?
Thank you.
Yes I have and I get the same result. Any other ideas?
Thanks for the reply
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17 inch March 26-29 (order date – shipping date) 2011 MacBook Pro, 256GB Solid State Drive, 2.3 GHz Quad-core Intel Core i7, 1 processer, 4 Cores, 256 KB L2 Cache per core, 8 MB L3 Cache, 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB), AMD Radeon HD 6750M Video Card, Intel HD Graphics 3000 with 512 MB total of VRAM. 110 GBs of free/unused disk space remaining.
Full Specs are in subsequent post.
The issues described in the title continue even after I’ve reinstalled the operating system twice (Snow Leopard) and installed Mavericks (which is working fine and even faster). I’ve tried many commands to repair this.
If anyone has experienced any of the symptoms above or below, your advice and response will be much appreciated as well as marked. These are the details:
My Early 2011 MacBook Pro has had the typical blue screens, screen freezes and graphics issues since I bought it about three years ago but nothing like this and NEVER any load issues until about a month ago. That was when my superdrive replacement was put in.
Since then my MacBook Pro will go into hard freezes or kernel panics. Then I’ll have to power it down manually and power it up manually. It’ll then refuse to load the OS until after multiple tries. It started out just 2 or 3, then 4 or 5, then 6-12, then 20. Now it takes over 30 boots to load the OS. These boot issues also occur even if it doesn’t freeze, i.e.: when I shut it down or restart it naturally (via the Apple menu, etc.).
95% of the time it’ll load to a gray screen instead of the OS. 4% of the time it’ll load to a light blue screen. Then there are the others: the first time this happened it loaded to the striped purple and teal screen shown in the picture. This happened the next four times then intermittently for about 5 or so more times.
It also loaded gray flickering screens. Flickering screens also occurred right before it froze and had to be manually powered down and up. Then it began to load regular gray and light blue screens and all flickering screens stopped. And then bright blue screens a couple times intermittently for a few days, sometimes with lines. Sometimes it’ll load to a blank/black screen as well. I’d reset the NVRAM and SMC but it still continued, happening multiple times a day, each time taking more and more hard shut downs and hard power ons to finally load the OS.
Until I installed Mavericks, every time it finally loaded the OS Finder began indexing. After Mavericks this has occurred 95% of the time.
After talking to Apple Support they had me do a NVRAM and SMC reset again over the phone. The MacBook Pro refused to load the entire time we were on the phone. After the call it got worse. It froze over 6 times that day and at worse took over 30 boots to load the OS.
I finally had time to deal with it the next day when it froze again. After over 25 boots it loaded and I put in the Snow Leopard OS dvd and ran Disk Utility. I verified the hard drive and it said it was fine. Repaired the disk anyway and it gave this message at the end:
“Updating boot support partitions for volume required”.
Next I tried to start in safe mode and it just hung up for hours. Then started up in single mode and it loaded the OS. It then loaded normally for three times in a row. I reinstalled Snow Leopard. Everything loaded normally. I waited an hour or so and then I downloaded Mavericks. 5 or so hours later Mavericks was installed. Everything hardware wise was fine for a day and all software issues were easily fixable incompatibilities. My Mac was even faster with Mavericks. However, Photoshop did give a perhaps relevant message:
“Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer’s website for the latest software.
GPU enhancements can be enabled in the Performance panel of Preferences.”
(I have OpenGL enabled in Photoshop and it was already checked when this error occurred).
Two days ago I went to Disk Utility to repair permissions while logged in to a non-admin account. Verified and repaired the disk, then verified permissions. Everything fine. After repairing permissions however, it gave a weird error box:
"Unapproved caller, SecurityAgent may only be invoked by Apple software".
The box stayed “stuck” in the Disk Utility window. My MacBook Pro then failed to do anything. I manually powered it down and up. It loaded to a gray screen with the error message box again: "Unapproved caller, SecurityAgent may only be invoked by Apple software".
It then refused to load anything else but this message box on a gray screen even after rebooting it multiple times in safe, verbose and single modes and after resetting the NVRAM and SMC. I went online with an iPad and entered in the error and got some advice. I tried to run fsck and erase the /var/folders/ via single user mode but it still loaded to a gray screen with the error message. I just decided to skip to the end and Cmd-R loaded into recovery mode and reinstalled Mavericks again. That worked: the message has not appeared since.
Some people have said this error is related to a hard drive cable failure. I know that this cable was tampered with during the optical drive replacement procedures because I watched them do it.
Everything was fine for a day. Then yesterday my MacBook Pro froze while trying to open a VLC file. It took 12 boots to load the OS. I tried single mode once and verbose mode once. 10 times it loaded to gray screens, even in those mode. A Safe boot lead to a bright blue screen. Finally reset the SMC and it loaded on the 12th time.
Just five hours ago the same thing happened except it took over 30 boots to load the OS. Single, verbose and normal boots, NVRAM and SMC resets lead to gray screens. Safe boots lead to bright blue screens with and without lines (see pictures). Finally loaded on a normal boot.
I know I should have tried safe booting, verbose, single and recovery modes, disk utility, fsck and other command methods earlier this month but in the end, these methods have not solved the problem anymore than resetting the NVRAM or SMC.
There seems to be conclusive evidence that it’s a hardware problem, stemming from last month, the FIRST AND ONLY time my MacBook Pro was opened up. Maybe it’s the hard drive cable, but it could also be the graphics card and/or logic board (something that’s always been defective on this MacBook Pro, in my opinion). Many early 2011 MacBook Pro owners have given evidence to the latter possibility online.
The first time it started it seemed to stem from me using iPhoto and Photoshop a lot. I had both running continuously for about two weeks. This is another reason for suspecting the graphics card/logic board is at fault (in addition to three years of screen/graphics glitches). And since the card is soldered to the board and the board connected to the cable...I also have serious battery draining issues, something else that got bad after the Apple Superdrive repair. And the battery is connected to the board...
Also, since downloading Mavericks, windows from every app get blurry/fuzzy when I scroll or zoom in. I have read that this is happening to a lot of folks though for various reasons.
I guess it could always be the hard drive. I just don’t know. I’m taking it in to Apple, but can't right away because it’s not local. I know they’ll be able to run a test on the hard drive. I wanted to see if anyone else has had this problem (especially the purple and teal striped screen) before they start poking around, possibly creating another problem that goes beyond my Apple Care Plan allotment.SPECS OF MY MACBOOK PRO:
Model Name: March 26-29 2011 MacBook Pro (order date – shipping date)
Model Identifier: MacBookPro8,3
Processor Name: Quad-core Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB)
HARD DRIVE: 256GB Solid State Drive
DISPLAY: MBP 17" HR Antiglare WS Display
AMD Radeon HD 6750M:
Chipset Model: AMD Radeon HD 6750M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6741
Revision ID: 0x0000
ROM Revision: 113-C0170L-573
gMux Version: 1.9.24
EFI Driver Version: 01.00.573
Intel HD Graphics 3000:
Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
gMux Version: 1.9.24
Displays
Color LCD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Battery Information:
Model Information:
Serial Number: C01111403GLDGKMAE
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0406
Hardware Revision: 0001
Cell Revision: 1102
Charge Information:
Charge Remaining (mAh): 4583
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 7765
Health Information:
Cycle Count: 276
Condition: Normal
Battery Installed: Yes
Amperage (mA): -4487
Voltage (mV): 11306
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number: 0x007ad8c5
Charging: Yes
Current operating system: 10.9.3 (Mavericks) ; Installed on 6/21/14
Previous operating system: 10.6.8 (Snow Leopard); Installed 4/4/11
Reinstalled multiple times. Last reinstall: 6/21/14 -
I have a 2006 Macbook Pro with Snow Leopard. 15" Display. Had a problem with a blue screen appearing for various small amounts of time primarily when viewing video on the Internet. Usually only occurred during 1st half hour of use. After that no problem. I took it to the shop and they replaced the system board less than 1 year ago. That did not correct the problem. It is still occurring and seems to be lasting for longer periods of time (anywhere from 5 to 30 seconds) but eventually does stop during that particular use. Can anyone point me in the right direction to finding out why this is happening? Originally started about 1.5 years ago. Thanks in advance.
Hi William,
Wow, that's a strange one. I'm trying to think of why it would happen in the first 30 minutes. Normally, heat causes issues, but I suppose there could be some situations that heat helps resolve.
If it's hardware related, once you replace the LB, it doesn't leave a whole lot. It could be the display data cable, but I sure wouldn't bet too much on that.
http://www.ifixit.com/Guide/Repair/Installing-MacBook-Pro-15-Inch-Core-Duo-Model -A1150-Display-Data-Cable/1210/1
Was RAM replace with the new LB? If not, you could try some RAM swapping (remove one module, boot/run; switch same module to other slot, boot/run; repeat with other module). -
On my MacBook Pro with Retina Display 15", that I purchased a few weeks ago, started coming up with the following message on my desktop:
"USB Devices Disabled Unplug the device using too much power to re-enable USB devices".
I unplugged the device and the message still keeps coming up.
This is what I have done so far to troubleshoot:
I shut down the laptop. When booting up I pressed the command+option+p+r at the same time. It comes up with a menu to reinstall OSX, Get help online, Run Disk Utility, etc. I choose the disk utility and repair the disk and then restarted.
The message keeps popping up and I can't seem to get rid of it. Why does the message keep popping up even though I don't have any devices hooked up to the laptop at all? Any help to reenable my usb ports and get rid of the messaage would be helpful.I talked to Apple Support and we at least stopped the bleeding, a little bit. These are the troubleshooting steps I did before I contacted Apple Support:
1. Reinstalled OSX
2. Restore the last known good Time Machine Backup.
This did not fix my issue, so I called Apple Support and they told me this:
1. Turn Power off.
2. Wait 15 seconds.
3. Plug in Magsafe adapter.
4. Wait 15 seconds.
5. Hold down the Shift+Option+Power Button for 20-30 seconds.
6. Turn Power back on.
Ok, this stopped the bleeding a little, but as soon as I plugged in a Apple USB Superdrive
and a Apple Mini Displayport to VGA Adapter. This "USB Devices Disabled" pop-up pops up like every 30 minutes now. At least, it is not constantly popping up after I close it, so I guess it will do for the temporary. Going to contact Apple support, later, though to see what else can be done. -
Macbook pro blue screen appears randomly - any ideas as to its cause?
I have a macbook pro (mid 2011 15") and intermittently when using the internet the screen goes blue (like the blue screen when starting up). I have to close the lid to put it to sleep and then reopen it in order to continue using the computer. I have had it looked at twice by Apple technicians, on the first occasion the operating system (Snow Leopard) was reinstalled and on the second diagnostic checks were run on the RAM and logic board. However, the problem occurs infrequently and couldn't be reproduced while in Apple's hands. On neither occasion was a problem / fault identified yet the randomly occuring blue screen has persisted. I would greatly appreciate it if anyone has any idea as to the cause of the problem and a possible solution.
at first step,try to change yor RAM / memory with other memory's MBP.and used it several hours.because some MBP early 2011 got blue screen because that hardware.
good luck. -
Brand new macbook pro - blue screen of death?
I received my 15" macbook pro in the mail only 10 days ago. I noticed that it seemed a little bit slow every once in a while. Today I ran software update. As it began the process of the auto-reboot, it got stuck on the purpley-spacey-image with a pinwheel for WAY longer than it should have. It became apparent that it wasn't going anywhere.
I then did a hard power-off, and a safe re-boot. After the progress bar completed, it moved to the dreaded blue screen. The rotating gear would appear, then disappear with a changing of shade on the blue screen. Again, I waited WAY too long. It again became apparent that it was going no where. Hard power-off, safe-reboot. Same problem. Hard power-off, normal boot. Same problem, but this time with no gear. What should I do? I'm stuck on the blue screen.
I've not installed hardly any software - dropbox and prey are the only two I can think of. I'm using Snow Leopard, not Windows.
Thank you very much for your help,
DaveOK! For the benefit of anyone else who has this problem I have solved it. I downloaded the latest driver from the Marvell Yukon website (http://www.marvell.com) but went for the 88E8053 driver - picked that up from a blog elsewhere talking about Win XP 64 bit installs - then uninstalled the Ethernet card driver from Device Manager and restarted. When XP rebooted it automatically found the new hardware and apparently reinstalled the driver (not sure if it was from the drivers it already had or from my download) and now it doesn't crash when enabled. Happy Times!!!!!!!!!!!! I hope this saves someone the several hours I've just wasted...
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Macbook Pro 10.6.8, 2 Ghz intel core i7 - --- Why am I kicked off internet (wired and wifi) every five-ten minutes?
All was working fine last time I was using this same wireless and cable... about two weeks ago. Solution is the restart constantly. Or to use System Preferences and do "diagnostics" and somehow – sometimes – that reestablishes the connection.
Is there some kind of hard reset I should do?
Thank you in advance for any advice!
Jane in HaitiCheck the time and date is correct and updating with Apple's time servers.
WiFi, Internet problems, possible solutions
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Can anyone help me? MacBook pro, blue screen
Hi can anyone help me please? I have a MacBook pro (13") I had an unexpected error (error code -10813), I now have a blue screen and all my apps at the bottom dock have disappeared. The time & date is in a different font (what looks to be like the safe mode font I remember from my old desktop!) I can't click on the apple sign at the top, when I do the few items on my desktop that are there disappear as the multicoloured wheel spins as it freezes for a few seconds. And anything I click on has this error code. It all happened when I was deleting music from my iTunes then I was forced to turn off with a message saying switch off from power button. since then dreaded blue screen! Thanks if you know how to help
Kind of hard to determine, try Safe mode and Repair disk etc
Perhaps you can get away with just reinstalling OS X and that will fix it
Instructions on this link, including Blue Screen and what your options are etc.
https://discussions.apple.com/docs/DOC-3046 -
My macbook pro is very slowly why this could be?
hi, somebody can help me and say to me why my macbook pro could be so slowly?
There are numerous different ones. Backup your data if you want to isolate all the possible reasons.
Depending on what is slow:
1. The hard drive may be close to capacity. 85% is the maximum most Macs can run at without exceeding it.
2. It may have insufficient RAM.
3. It may have a damaged directory.
4. Your use of so-called maintenance tools may actually be corrupting system caches. Onyx, and Macaroni are all tools that should only be
used by experts who know when they should be used if at all. MacKeeper shouldn't be used at all.
5. You have a dying hard drive.
6. You have a router not compatible with your operating system.
7. You have a peripheral not compatible with your operating system.
8. You have a firewall that isn't routing internet traffic properly.
9. You have some incompatible software.
So tell us when you are backed up, and what is slowing down, and maybe we can help you isolate the problem. -
I am using a 2011 macbook pro with Lion, not mountain lion. This morning the screen started to glitch and then gave me a blue tint. I already tried to fix it with the graphic card. I am afraid it is internal. Let me know if you have any thoughts. Thanks!
Thanks. But unfortunately the "More Like This" posts (including your link) — and all the others I've been able to find — are very old or prior to 10.8.2. For example the one you link to is from 2008 (and the solution doesn't fix my problem).
The blue tint issue was heavily discussed on 10.8.1. And as stated, after 10.8.2 a lot of people reported that the issue had now been fixed. But 10.8.2 didn't fix it for me.
I haven't been able to find anyone on 10.8.2 that has the problem and has been able to fix it properly. My own temporary solution is that I'm forcing my Mac to run integrated gfx only. Hardly optimal.
Suggestions for any proper 10.8.2 solution would be greatly appreciated. -
Macbook pro (Blu-Ray) (price) (HDMI Port) (re-design) (macbook3D)
Well I have used a Mac for 3 years and I loved it and now i'm using theMacBook white 2009
I made 3 people swich to Mac and they eather loved it but there is something
I have to tell you........
1-we all know that windows people saying that the Mac Is so so so pricy and for me Idont like the prices and ithink there Is many of people said that to you (APPLE) so Idont know about It and I dont think that I will change the prices
2-MacBook Pro in my option Its the best Mac (laptop) so far and I wanted to buy the MacBook Pro 2012 and I think that you should put a
Blu-Ray Ilike the Blu-Ray so much so iwanted to have it on my Mac I dont know about the blu-ray but it will really support your
Mac NoteBooks
3-and for the HDMI Port (There is Apple tv you will say you dont need HDMI ports There is Apple tv) but there is alot of people that dont have that mony to buy the Apple tv I know Its for (99.99) but for some people thats pricy they wanna HDMI Cable So its much cheeper then the Apple tv
Ilike the that wire for the HDMI but still wanna HDMI Port there is (70%) of people who want HDMI on Their Mac's
4-Re-Design I love the Macbook Pro Design but still some thing missing there is some people dont like the Aluminum But lets face it (Girls) so they go for
theMacBook White So i perfer that It should Be in a Black Aluminum it would be better in my option Because There is like (85%) of people who likes black
5-3D every Mac has his own feature's like Macbook pro (Preformance) Macbook Air (Good looking) and for the Macbook White.......nothing i dont think thats APPLE so you have deleted the Macbook White So i ahve a better idea for the Macbook White it will be Macbook 3D its like everybody likes 3D
Because its 3D GEN so there will be (Preformance) (Good looking) and (3D) and that will be a big move it will be good
My name is (M-J-D) and thank you
i hope somebody from APPLE is reading this
THANK YOU <3>3-and for the HDMI Port (There is Apple tv you will say you dont need HDMI ports There is Apple tv) but there > is alot of people that dont have that mony to buy the Apple tv I know Its for (99.99) but for some people >thats pricy they wanna HDMI Cable So its much cheeper then the Apple tv
You can convert the Displayport to HDMI very easily with this adapter.
>5-3D every Mac has his own feature's like Macbook pro (Preformance) Macbook Air (Good looking) and for the
>Macbook White.......nothing i dont think thats APPLE so you have deleted the Macbook White So i ahve a
>better idea for the Macbook White it will be Macbook 3D its like everybody likes 3D
I would not want 3-D to be the default option. For one thing depth perception when there is no actual depth makes little sense. I can just see a kid trying to open a file cabinet on screen only to break the LCD because they reached the LCD. Think how you design it so there is no risk of damaging equipment. And remember all ideas you give Apple are their's to keep. If you have an original idea, consider patenting it yourself once you make a working model of how it is done. -
i wonder why macbook pro gets real hot, i am just running the safari!!, is it normal? how can i check whether this heat is normanl?
That's not where it should be
Perhaps technically, but I rarely use my MBP anywhere else, and even when playing something like Portal 2 or Bioshock 2, it never gets more than uncomfortably warm near the hinge. I just make sure that part's not resting on my knees.
I know someone's going to come along and give me all kinds of good reasons why I shouldn't be doing that, as it seems to happen every time I admit to this. But when my practical experience over ten years of using Mac laptops tells me it's not a problem, then I tend not to listen. -
I have an old black MacBook (2006) and want to migrate to my new MacBook pro i7. The migration assistant offered me the prospect of migrating via wifi. Stated at 108 hours to transfer about 400 gig. Now revised down to 85 hours. Why is this so so so long?? Is there a faster way? What happens if I cancel now. Is there a way to cancel? As there is no cancel button....
Ay suggestion sighing the next 80 hours very much appreciated.The 2006 MacBook has firewire. Use a cable like this. Boot the '06 with the T key held down until you see the Firewire icon. Connect the 400 port on the '06 to the 800 port on the i7. Run Migration Assistant. 400 GB will still take a long time, but it will be closer to 8 hours I think.
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