Macbook pro /blue screen after shut down
Hey im running snow leopard on mac book pro .When i try to shut down i get a blue screen with a spinning circle and then it stays there forever .I tried repair with mac os cd , i tried repair disk permissions , disk utility says that everything works fine (no need to repair) . I tried shutting down through safe boot and it works ok.
When im in nornal mode it doesnt shut down . If i turn on and then shut down without opening any applications it works ok , when i proceed using it then ; it doesnt shut down
What do i do ?
Hi i have the same problem, the local apple support in singapore is very unhelpful ... i cant solve the problem
i did clean reformat (full re partition) ... it works on start up ... but after 1 reboot ... it will hang at blue screen forever with the blue cycling from darker to brighter ... the apple rep say it my 3rd party HDD ... but the hardware internal self check is passed ...
i am very frustrated
do you have this same cycling effect ?
Similar Messages
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Blue screen after shutting down
Hello, I'm have this issue with my Toshiba satellite. When I go to shut it down it goes to a blue screen that's saying it has encountered a error and etc and then at the bottom it says dumping files etc and the the computer will reboot back to the start up screen. I have sent it in for repair and they replaced the mother board and when I got it back it works for a while then it goes back to the something. So I updated the windows and then I have it start not wanting to start up so I was told but a Toshiba tech to do a total reboot which I did. It started working without any problems until I update windows then it starts going back to the blue screen after shutdown. Any got any ideas on how to fix this ? thanks trey
hi.. i have also a problem about bluescreen problem.. it occurs while using the laptop. the laptop is a satellite A305-S6837. heres what its says..
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000096C0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800026B1443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini020910-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-113662-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WER93E5.tmp.version.txt
and then when i used your bluescreenview, here what is says:
Mini020910-01.dmp
2/9/2010 5:39:13 PM
IRQL_NOT_LESS_OR_EQUAL
0x0000000a 0000096c`0000007e 00000000`00000002 00000000`00000001 fffff800`026b1443 ntoskrnl.exe ntoskrnl.exe+5a450 x64 C:\Windows\minidump\Mini020910-01.dmp 2 15 6002
and at the bottom part:
ntoskrnl.exe ntoskrnl.exe+5a1ee fffff800`0264d000 fffff800`02b65000 0x00518000 0x4a7801eb 8/4/2009 5:39:55 PM
please help me to configure the problem.. thank you -
Blue screen after shut down, service station won't work on reboot
A blue screen suddenly appeared on shut down yesterday, and my laptop immediately restarted after. On restart, a message popped up saying that Toshiba Service Station stopped working. Last time I shut down my laptop the blue screen doesn't appear anymore, but on reboot Toshiba Service Station still wont work.
My laptop is a Satellite L510 (PSLGJL-002001), running on Windows 7 Home Premium
Here is the details I found on my reliability monitor in Action Center
Windows stopped working
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x8313a940, 0xb08b3a8c, 0x00000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042210-20498-01.
Shut down unexpectedly
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 13321
Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8313A940
BCP3: B08B3A8C
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: 0x8E_nt!EtwpSendNoReplyReply+15
Server information: 77b35b9b-448d-42eb-b0e9-3e1f31f93ceb
TOSHIBA Service Station stopped working
Description
Stopped working
Faulting Application Path: C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: toshibaservicestation.exe
Problem Signature 02: 2.1.3565.26576
Problem Signature 03: 4aca7720
Problem Signature 04: System.Configuration
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275e0d
Problem Signature 07: 1a8
Problem Signature 08: 4d
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 13321
Extra information about the problem
Bucket ID: 892891352
My laptop is quite new, I bought it last March. Please help me solve this problemSee the other thread.
-Jerry -
My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.
You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo
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Itunes is causing my Macbook Pro to freeze at shut down, any ideas?
For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?
For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?
-
My ipad showed a blue screen and shut down.
My ipad showed a blue screen and shut down. I cannot restart it. A soft restart did not work. I tried connecting to iTunes on the PC but it did not detect the device
Did you try resetting the iPad?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears- let go of the buttons.
If that doesn't do anything, try this for the issue with iTunes not seeing the iPad.
iOS: Device not recognized in iTunes for Windows - Support - Apple -
IPad turned into blue screen then shut down how to fix?
iPad turned into blue screen then shut down how to fix I cannot play games..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore your iPad using iTunes or iCloud > iOS: Back up and restore your iOS device with iCloud or iTunes -
Macbook pro blue screen with spinning disk, won't start up. desperate!!!
macbook pro blue screen with spinning disk, won't start up. desperate!!! i'm a student and have a paper due tomorrow.
my macbook was really sluggish so i ran a hardware test. it said NO PROBLEMS. i did restart. my current login and password were REJECTED.
then the macbook went into blue screen and it just sits there and flashes to gray and back to blue and the white lines that make up the circle icon just spin and spin. i am DESPERATE to get this running so i can print my paper. please email me directly to my cell phone because i can't access computer. using someone else's computer to request help. DIRECT EMAIL PLEASE thank you.
<Email Edited by Host>Hi ...
my current login and password were REJECTED
Try resetting your admin password > Mac OS X: Changing or resetting an account password -
My MacBook Pro (2.66GHz Corei7) shuts down by itself continuously
My MacBook Pro (2.66GHz Corei7) shuts down by itself continuously
Hi, I am facing the same issue.
Did you able to solve your issue? Please advise. -
I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?
If you have your MBP charger, try a SMC reset:
http://support.apple.com/en-us/HT201295
If no success, make an appointment at an Apple store genius bar.
Ciao. -
IMAC Intel Core 2 Duo -- from Blue Screen to Shut Down -- Need Assistance
I have the iMac 20-inch Intel Core 2 Duo.
Was on the internet last night and the computer completely locked up, got he spinning pinwheel, waited for about 5 minutes and tried a force quit with no luck. I shut it down and then powered it back up and only got to the blue screen. Shut it down again, same problem. Let it sit for a couple of hours to see if it would fully boot but nothing. Searched a bit on the apple support site and went with the reccomendation of trying to start in safe mode, got to the grey apple screen, then it went black and shut down on its own and has done that every time since.
I have unplugged everything several times, reset the PRAM and still nothing.
I have been getting the spinning pinwheel off and on over the past few weeks but a force quit would usually clear the application. I have been experiencing problems accessing hotmail lately so I have been clearing the history and deleting cookies, this has been the only way I have been able to access hotmail. Don't know if that has anything to do with this or not.
Additionally the computer has been gradually getting slower over the past few months. Didn't really think much of it at the time.
My biggest concern is losing the data I have saved on the hard drive right now. Getting the computer to work again would be nice too as I only bought it about a year and a half ago.
Any assistance or info greatly appreciated.
ThanksTake a look at these two articles: Startup issues http://support.apple.com/kb/TS1417
Gray screen at startup
http://support.apple.com/kb/TS2570 -
Macbook Pro- shortly after upgrading to free software upgrade to Mavericks- 10.9.5-
has suddenly been freezing up, but went more directly to 'shutting down,' CRASHING on its own. Most of the time, if I'm even able to successfully get the laptop turned back on, it only stays up/on for a few moments before repeating the failure. The failure is often accompanied with the monitor going 'blank,' or most typically either 'blacking out,' or going blue/green or grey screen with lines or grids all over the monitor. All Desktop visibility, functions or applications in process disappears. This has caused repetetive 'forced shut downs,' which I never usually do, unless prompted to because I have no choice like this.... Or as I said, the computer itself will just shut down and turn off by itself.... Can anyone tell me what this issue is, and I'm pretty sure other Mac users have seen this exact thing I'm describing happening on their laptops, with their systems or on their monitors. Someone please explain or point me in the right direction... as naturally my laptop just went out of warranty as well.... And I don't know if this means the entire system is basically corrupted, dying/dead... and or if it is a monitor issue, a hardware issue, software issue or if there is anything that can be done to restore, repair it, etc.? Also another thing I have noticed ever since getting this laptop- (few years old now...) is that it runs VERY HOT... has in fact burned my lap /skin many times... and seems like the fan or internal operating systems/functions are also perhaps not functioning properly. Can this also be causing the problem? Or is it a corruption or virus of some kind? etc. Thank you.What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.
-
MacBook Pro Mid-2010 Intermittent Shut-Down and Fuzzy Screen
Hi,
My MacBook Pro Mid-2010 has been having some problems recently. Hope someone will be able to help me with this. Below are the symptoms that has been showing.
Symptoms:
1. Intermittent Shutdown
2. Screen going fuzzy (when I give it a slight tap it will be fine but everything just hangs)
3. 3 beep sound
4. Can't start up (The sleep light will just stay on but nothing appears. I have to force shutdown and try starting it again.)
I have recently done a clean install of Yosemite but the problem is still occuring.
I also took it down to Singapore Apple Service Centre to try to get the problem fixed. But the initial tests shows that all the components in the Mac is working fine. I will need to pay for a full test as my Mac is out of warranty hence I did not send it in.
Below is a copy of the recent log after it shut down by itself.
Appreciate if someone can help me with this!
Thank you!
Regards,
Kai Yuan
Anonymous UUID: 730F95C2-DB71-659C-6654-559BD5396C64
Sun Nov 16 20:38:03 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff801c01e80a): Kernel trap at 0xffffff801c35a806, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001069a1000, CR3: 0x000000001e2fc001, CR4: 0x00000000000226e0
RAX: 0xd7f3000000000000, RBX: 0xffffff802c1370f0, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff80b28cbd00, RBP: 0xffffff80b28cbd20, RSI: 0x0000000000000002, RDI: 0xffffff802c122528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000022
R12: 0xffffff802c1370f0, R13: 0x0000000000000000, R14: 0xffffff80b28cbe18, R15: 0xffffff802c122528
RFL: 0x0000000000010286, RIP: 0xffffff801c35a806, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001069a1000, Error code: 0x0000000000000000, Fault CPU: 0x2
mp = 0xffffff80278dbc00, phys = 0x1e649c00, prev (0x7: 0x1bd13000-0x1be00000)
vp = 0xffffff80278dbc00, phys = 0x11b8d40f0, prev (0xb: 0xffec4000-0xffee8000)
0xffffff80278da000: aAAAAGsAAABwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GkqKTgoIaPgACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbQjXQCeA////AAACAP8PAAAAAAA h/////z8AAAAA0BwoQNutKWNUYjgAno0ngP///wCyjSfQsTie4NxlHID///8A360pgP///yDdrSmA/// /QN2tKYD///9QqI0nCABQBAAACAAABAAAAAIAAAEAAC0VAAAAYXV0b2ZzAAAvbmV0bWFwIC1ob3PAzAA A4A4O7pDu3g5lgAAgIASwOYAPIAAB/P83YNANAAAA
0xffffff80278db000: eAAAAIEAAACNAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGgmGkqLTgoMZP0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAfH4mHLQAGwAgAAAAhExoNidMiE4aPKn9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIjyRyeA////AAACAP8PAAAAAAAh/////z8AAAAAUa0 nIN2tKYD///+4V2E4AKiNJ4D///8AvI0nMAlmHCDcZRyA////oEWYJ9CylS9Qso0nABAQBAAQEADoMRw nZGV2Zi9kZXb/DwAAACLnt//////4LgoAAAAAIT8AAACA4pEnsESYJynJ1hsgU28cGkkAABjeZhxg22U c8IBFKBBxEyxgS5gnYLyNJwDQgAQAAV2AABAAAAAAEAAAdkIH///LBv8FywYBcHcABAAAAREAAABoZnM AzAAADA7uDuDu7m7jAAAAMMALDswMAHDgDg5u7u7uPu7+DgAGIAAIAgFsDjgDCAAT/wMODWACaBZsTjA HIAAIAgFgKj+bAz4AAgD4P4CDBwH+vQAA
0xffffff80278dc000: WQAAAF0AAABkAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHxoHLQAGQAoRAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazEAAAjInieA////AAAAAgABAAAAAEA AAwAAACHdCAAAAAAhMEyYJwMAAADA4pEnQMaNJwAQAAAAAAIA/w8AAAAAACH/////wIx3JwIAAAAAAAA A4ADmDk7uBM4AAAzsAIIQAArYeiP/Ax4AAvwPOFCCCRAgAAgCAQAOAAAA
Backtrace (CPU 2), Frame : Return Address
0xffffff80abe1de10 : 0xffffff801bf3a811
0xffffff80abe1de90 : 0xffffff801c01e80a
0xffffff80abe1e050 : 0xffffff801c03a443
0xffffff80abe1e070 : 0xffffff801c35a806
0xffffff80b28cbd20 : 0xffffff801c142c3b
0xffffff80b28cbdd0 : 0xffffff801c357da7
0xffffff80b28cbeb0 : 0xffffff801c15c86b
0xffffff80b28cbdd0 : 0xffffff801c146ef4
0xffffff80b28cbf40 : 0xffffff801c1510f7
0xffffff80b28cbf50 : 0xffffff801c44dcb2
0xffffff80b28cbfb0 : 0xffffff801c03ac46
BSD process name corresponding to current thread: launchd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000001bc00000
Kernel text base: 0xffffff801be00000
__HIB text base: 0xffffff801bd00000
System model name: MacBookPro6,2 Mac-F22586C8)
System uptime in nanoseconds: 694617714744
last loaded kext at 41929989267: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9e43c000, size 32768)
last unloaded kext at 112897414739: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9d344000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.GeForceTesla 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.AppleBacklightExpert 1.1.0 >AppleGraphicsControl 3.7.21
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:I just had the same problem! Just installed Mavericks a couple of days ago but everything was running perfectly till just a couple of minutes ago watching netflix and working on Dreamweaver my macbook just shutdown. I had to Turn it back on and in the first try it shutdown immediatelly again, then i tried for second time and as soon as i got back into my account a bunch of programs start sending erros as my clock was set to a different date. My battery seems to be fine, i even check the report in the system preferences, it had 50% of battery and was plugged in so i am guessing that is not the problem.
Here the report:
Charge Information:
Charge Remaining (mAh): 3356
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 6626
Health Information:
Cycle Count: 367
Condition: Normal
I had to have my motherboard replaced last year as my macbook its a 15 inch Mid 2010 so i took it to Mac Store.. they didnt charge me for anything as it is a problem that Apple acknowledge the problem was in their side. I am just hoping i dont have to deal with this again. -
MacBook Pro sometime won't shut down after Lion installation.
After installation of Lion my new MacBook Pro (early 2011) sometime won't shut down in the normal way and I have to shut it down using the power botton.
Make sure you quit out of all programs prior to shuting down if you have not done so.
Boot up from your install DVD and run "Repair Disk" from the Utility menu. -
After last maverick update macbook pro can't be shut down anymore - only by using the power button
Hello!
I hope that someone can help: after the last Maverick update I can't shut down the computer anymore - or restart. I need to use the power button. Furthermore several apps don't close when they are supposed to be closed - I always have to check with Force Quit. I could live with that, but not being able to shut down or restart the Mac is more than tiresome. Can anybody help?These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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