MacBook pro boots to reset password instead of loggin screen

why I turned my computer on this morning it took for ever to even show any thing on the screen and when it does it goes straight to a "reset password" screen.. I know my password and am not sure why it does this. Nonetheless I try to follow the different steps to reset password but when I restart my computer as prompted it only restarts back to the same "reset password" screen

I had the exact same problem today!  As recommended I reset in safe mode which took me back to the reset password screen, I reset it and then reboot. Shine a torch through the  apple logo on the back of the screen and you will see that the screen is working but the light isn't. I put in my password with the backlight nit working and as it logged  in the backlight came on. No idea what caused it, will update if things change!

Similar Messages

  • 2011 Macbook Pro boots, all keys seem to function, blank screen

    Yesterday at around 5pm EST my Macbook Pro (2011 model with the AMD Radeon HD 6750M) froze while browsing the internet (specifically XDA-Developers). This wasn't a normal " freeze" were it starts responding after a few minutes. Nothing would function, the caps lock key wouldn't light up, etc. Naturally, I held down the power button and shut my laptop down assuming it would work upon rebooting. Unfortunately when it started booting it just got stuck on the gray screen sans Apple logo. Now this is where things got weirder:
    I tried turning it on again, but nothing happened. I didn't get any chime or anything. I began looking up troubleshooting guidelines on the internet and reset PRAM, NVRAM, SEC etc. Occasionally I would get it to boot and I tried booting into my Windows 7 partition, but it just stalled on the Windows 7 starting logo. After this I had continued problems where sometimes the screen would display vertical lines ontop of the gray screen, horizontal lines covering the bottom half of the screen while constantly making the booting noise but not actually changing, and just not turning on at all.
    Finally I let it sit for awhile and turned it on. I got the chime and decided to just let it be, thinking it might fix itself. Now, all my keys work, I can change the volume and hear it and I can even play/pause a song through the respective button. Unfortunately, the screen is just completely off, no backlight at all.
    I know this isn't the Nvidia issue since I have an AMD graphics card, but I have run out of options. I booked an appointment at an Apple store, but I'd prefer to fix it myself. It seems like it is a problem with the graphics card though, maybe a loose connection. Does anyone have any idea what it could be? I typed this on my phone BTW, so sorry for any typos (I tried to correct everything).

    Were you able to perform a Safe Boot? What you're describing could be a hardware or software issue. If you're able to do a Safe Boot, it's more likely a software issue. To perform a Safe Boot, hold the Shift key down right after you hit the power button and keep holding it down until a horizontal bar appears below the Apple on the gray screen. This will perform special diagnositics/fixes and boot the Mac with only essential kernel extensions.
    The vertical/horizontal lines are, however, really suggestive of a hardware problem, like a video card defect or defect in the connection of the computer to the display.

  • My MacBook Pro boots up and goes straight to blue screen

    After the grey and the apple comes up, it goes straight blue screen.  The only way it will work is if I go into safe mode.  Can someone help me with this issue please?

    Try a SMC reset.
    DALE

  • (MacBook pro 8,1)  Firmware password will not reset. Resetting PRAM fails.

    (MacBook pro 8,1)  Firmware password will not reset. Resetting PRAM fails. Resetting NVRAM in Open Firmware fails. Resetting PMU fails. Any suggestions?

    Not trying to circumvent any feature or security of the hardware. I am the owner of the hardware, I know the current  firmware password. I am simply trying to turn off my current firmware password so that I may reset the PRAM to fix a failed OS install. The instructions to turn off the current firmware password should also include having to enter in the current firmware password as done on previous models with the boot CD. This feature was made available to all models because it is a security must have and it abides by industry-standard security procedures as stated in HIPPA and other ISO standards.

  • How to unlock my macbook pro i forgotten my password?

    How to unlock my macbook pro i forgotten my password?

    Look on the right, under the heading More Like This.

  • I have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

    i have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

    Use a alias, but you might have to use a zip code that matches the location used.
    Also if you click the right button there is a way to bypass the registration, like register later or something, Apple has it hidden. Also to bypass the internet connection to send the registration off.
    Never place your name on a Mac or PC, it's spread throughout the entire machine, in emails, on the network in plain sight etc.

  • Why is my Macbook pro display text background yellow instead of white?

    Why is my Macbook pro display text background yellow instead of white? This problem is intermitten and when it occurs the yellow tint flickers.

    Same my Mac book pro problem please solved My MacBook Pro went to sleep mode (I used Energy Saver, let my MacBook Pro to sleep mode when inactive for 2 minutes). I rubbed TrackPad to let MacBook Pro awake. But I was shocked that my screen is mirrored (Look fourth photo). So I put MacBook Pro to sleep mode again and awake it, display appeared (Look fifth photo). So I turned off and turned on, display appeared (Look sixth photo). I turned off five times and turned on five times, display appear normal screen size.
    I didn't use MacBook Pro for 2 days until today, I want install The Sims 3 World Adventure, Fast Lane Stuff and High-End Tech. I just turn on my MacBook Pro, display appeared (First to third photos). I tried same method as 22 June, but still never work as normal display. How can I fix it?
    MacBook Pro 13" Late 2011
    2.4GHz i5
    4GB
    500GB HDD
    Thanks for help me.

  • MacBook Pro boot or shutdown getting slower and slower, is how is it, how to resolve?

    MacBook Pro boot or shutdown getting slower and slower, is how is it, how to resolve?
    MacBook Pro开机或关机越来越慢，是怎么回事，如何解决？

    Open your disk utility and verify your disk permissions - if errors are found - repair them and restart your macbook when it's done the repairs....
    see if that sorts it out for you...
    good luck

  • Why wont my brand new macbook pro boot to an external disk?

    why wont my brand new macbook pro boot to an external disk?  I have the 10.7.4 on both.  The MBP came with it so I installed it onto the hard drive i have been using the same way with an older macbook pro but the new MBP does not see the startup disk.  So i installed the same version of the os onto the MBP by hooking it up to my imac as a target disk because it would not recognize the install usb stick.  Now the brand new MBP doesnt start up

    I had the same issue.  The 2012 macbook pro has a different 10.7.4 build that is not yet available for public release.  It won't boot no matter how much you try.  You need to wait for Mountain Lion and create a start up disk from ML.  Apple most likely will release a 10.7.4 update for the 2012 models, but they are focused on ML now.

  • Macbook pro boots to white screen and a ?

    macbook pro boots to white screen and a ?

    Gus@MaggiesFarm,
    try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now?

  • HT1338 macbook pro boots up for over an hour after restore

    macbook pro boots up for over an hour after restore

     Step by Step to fix your Mac
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something"sign... it just doesn't start the system....

    How do I fix a initializing problem with my macbook pro? I only get to the blank screen with the apple logo and the "processing something" sign... it just doesn't start the system....
    Please help
    Marcelo

    If there is no loading bar, it's usually a problem with a third party kext file in OS X itself.
    You can press the power button down to force a hardware shutdown, then reboot holding the shift key down on a wired or built in keyboard, this will disable them and you go around and update your third party software.
    Gray, Blue or White screen at boot, w/spinner/progress bar
    Also take this time to backup your users files off the machine if possible.
    Most commonly used backup methods
    Sometime that won't work and you need to do more
    ..Step by Step to fix your Mac

  • I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the MacBook, and now I am always seeing it. How to remove it?

    I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the macbook and now I am always seening it. I am seeing the blue vertical line always in the screen. However, I am not seeing this line when I open Word, Excel, PowerPoint files (without pictures). But I am seeing this line always when I see movies, pictures, and all the files which have pictures. Please do let me know how can I remove this vertical blue line (blue tint) pernamentally from the screen.
    Regards,
    Ujjal

    Backup your files to a external hard drive and disconnect.
    Call Apple and make a warranty call, then take it to the nearest Apple Store etc.
    You can run these things and it might clear your issue or give further informaiton
    Perform a hardware check
    http://support.apple.com/kb/ht1509
    Then see if resetting the SMC/PRAM resolve your issue
    http://support.apple.com/kb/HT3964
    https://support.apple.com/kb/HT1379

  • I have 12,000 photos on iphoto and my macbook pro won't turn on...gray screen goes to blue screen and that is it...HELP

    I have 12,000 photos on iphoto and my macbook pro won't turn on...gray screen turns blue and that is it.  HELP!!

    Run through this list of fixes
    Step by Step to fix your Mac
    You can do this to copy and remove files from the non booting internal
    Create a data recovery/undelete external boot drive

  • I turn on my macpro and the screen is black. I get the My new MacBook pro chime when turning it on but the screen is black and stays that way ??????

    I turn on  my macbook pro retina display and the screen is black.
    I get the chime when turning it on but the screen is black and stays that way ??????
    macbook pro is new..28 days old...
    please help.

    Maybe:
    http://osxdaily.com/2014/11/22/fix-macbook-pro-booting-black-screen/
    You also have 90 days of free telephone support
    Complimentary Support (USA)
    BTW, this is the Mac Pro desktop forum

Maybe you are looking for