Macbook pro boots to white screen and a ?

macbook pro boots to white screen and a ?

Gus@MaggiesFarm,
try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now?

Similar Messages

  • Macbook Pro Boot Issue, White Screen with Apple

    Having a similar issue with my macbook pro. When I press the power button, a white screen appears with an apple icon in the middle and a small cirle on the bottom that is like a timer. I thought that the computer might be downloading something, but I left it on for hours and the computer didn't get out of that mode. I have tried several things such as the installation cd, first aid repair, but both said repairs weren't needed and that the drives were fine. Any suggestions on why the computer is doing this? It's been several days and I shut if off, leave it off for an entire day and when I turn it on, the same screen with the apple appears and nothing else.
    Any ideas are appreciated!
    Thank you!

    Hi Claudiat :
    You could try a SMU reset, which may solve your problem,
    from Apple:
    MacBook, MacBook Pro
    If the computer is on, turn it off.
    Disconnect the AC Adapter and remove the computer's battery.
    Press and hold down the power button for 5 seconds and then release the button.
    Reconnect the battery and AC Adapter.
    Press the Power button to restart the computer.
    More info here:
    http://docs.info.apple.com/article.html?artnum=303319
    -Robert

  • Macbook pro has a white screen and is basically not allowing me to do anything.

    My sisters macbook pro has a blank white/grey screen for some reason. We have been at school all day, we come home to find a small dent on the right of the trackpad, but the laptop had been closed all day. I have already looked at other peoples discussions talking about restarting and putting the Mac OS disc to reinstall and things like that... But the laptop is not allowing me to eject, or put anything in it. I have clicked on all different combination of buttons but still the white/grey screen. There is a disturbing whurring sound when the laptop starts up, almost like a small scratching noise and something has definetley been broken. I put the charger in and the small light goes orange teling us its not completley done for.
    Has this happened to anyone else before?!
    And we really need some HELP !!

    Rebeccaogun wrote:
     ...find a small dent on the right of the trackpad, but the laptop had been closed all day.
    The lid was opened and something was dropped on it is my guess.
    You'll have to take it in, user damage is not covered by AppleCare/warranty.

  • 2011 Macbook Pro Stuck on White Screen and Won't Shut Down

    Greetings,
    I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
    Thanks.

    thecloakedone wrote:
    I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
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                                                      *Mirage
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                                                      *MiroVideoConverter
                                                      *RecBoot
                                                      *SuperDocker
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  • Macbook pro show only white screen.

    Hello,
    Just one month ago, i got macbook pro,
    Recently i installed windows 8 on macbook and i made three partition by Disk Utility. Whatever it was working perfetly.
    After that i start windows 8 and tried to deleted number three partition by administration tool from windows. After that all partition shown yellow colour, then i resart the macbook pro. But now macbook pro only show white screen.
    I holded option key, their only show window partition, no Recovery HD. On my macbook pro i have many important which i do not want to lose data.
    Macbook Pro Model No: A1286, OS X: 10.6 (May be), 2.6GHz processor
    I am new user of mac. Please give me easy solution for me.
    I am live in Bangladesh. Is there any service center of MacBook? if there has, it gives free service for my problem.
    Shomon

    Follow these documents.
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/TS1440
    http://support.apple.com/kb/HT1455
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/HT1379
    http://support.apple.com/kb/ht1379
    http://support.apple.com/kb/HT1509
    If you get a external USB or Firewire drive, you can hold c and boot off the installer disk #1 that comes with your computer, the second screen in is a Utilities Menu and Disk Utility.
    Select the EXTERNAL DRIVE and Erase, format HFS+ Journaled GUID partition.
    When that's completed quit Disk Utility and your back in the OS X installer, install OS X on the EXTERNAL DRIVE.
    When that's complete quit and reboot hold down the OPTION KEY and select the External drive to boot from.
    Now GRAB THOSE FILES!!! 
    After that you can do what you want to the boot drive, if you can't fix it, you can always install OS X again (without formatting) and it should leave your programs and files alone. But if something goes wrong you have a copy on the external drive.
    If for some reason you can't access your internal drive, either booted from the install disk in Disk Utility or via the external drive, it's possible your hard drive died.

  • Macbook pro stuck at white screen.

    My macbook pro is stuck at a white screen and doesnt boot. I tried resetting, tried to safe boot by pressing shift, nothing works,. It is stuck in white screen. Pls help.

    If you cannot select Recovery HD at startup, problem is serious enough to take the MBP
    to the nearest Apple store. They will help to resolve the issue.
    Have you tried pressing option key down while starting the MBP?
    Probably that has been tried already.
    Best.

  • My mac book pro has a white screen and won't start up

    My Mac book pro has been running slow, so I thought I would shut down and reboot. It wouldn't reboot past a white screen and an apple logo. I have rebooted several times and after an hour or so it still won't go any further. Any suggestions?

    Howdy Lowana42,
    Welcome to Apple Support Communities. 
    It sounds like your MacBook Pro has a startup issue that is causing it to only display an Apple logo. Try the suggestions in the article below, they will resolve most issues like this one. 
    How to Troubleshoot iSight
    I hope this helps, 
    -Jason

  • My MacBook Pro has a white screen when I turn it on

    When I start up my MacBook Pro. It just ha a plain white screen and I can also hear a faint beeping (like if you were on a desktop computer holding down a lot of keys on the keyboard) please can someone help me!!??

    I can tell you what I did the last time this happened to me:
    I made a careful note of my Display settings when my computer started up correctly and everything looked fine
    ... and, I ensured that the same settings were there the next time I restarted (and it happened that my screen didn't appear to display correctly) I checked these settings. If they had changed, I chose the one that 'worked' for me and it 'set' thereafter. In my case, it was 1280 x 800.
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    RS

  • HI my Macbook pro Has a white screen What do i do It Sounds like its overheating

    My macbookPro 2012 has a white screen And Sounds like its over Heating And What Do I do when Im swiching computers and I can't start WORD mac 2012 Without entering Product code which I did Not Have When I bought my mac For the first time

    I sense that you may have three problems.  Would you describe each one individually in detail and wha,t if any thing, you have tried to address them.
    Ciao.

  • Macbook Pro boot shows black screen with white text cursor

    Hello,
    I have a MacBook Pro 7,1 MC374xx/A running Mavericks.  My box has two internal hard drives in it.  One had the Mac OS installed to it, and the other has absolutely nothing on it.  I decided to give Boot Camp Assistant a try and chose the hard drive with nothing on it to install Windows on.  I also had an external USB DVD drive attached with the Windows 7 installation disc on it.
    So, next thing ya know, my Mac reboots and loads a black screen that says "Memory Overload." I take out the external USB drive and restart.  Then it said, "No boot devices found."  Now for whatever reason, it's just a black screen with a white text cursor.
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    Boot Camp- Windows installation boots to black screen with blinking cursor.

  • I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present.  Need help?

    I have a 13 inch MacBook Pro (2009).  Recently I bought an extended hard drive because I had used up the memory on my iDisk.  As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down.  Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display.  Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains.  I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this.  I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro.  So could someone on here please help me?  It would be greatly appreciated & I thank you in advance!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • Macbook Pro stuck at white screen on startup.  HELP!

    Right when i turn on my macbook pro, it plays the startup sound and gets stuck on the white screen. I can hear it running my cd right when the computer starts up. no matter what i do, i cannot get out of the white screen. it just stays there. same thing every reboot. Whats going on???
    HELP ME!

    Hi, I had this exact same problem with my 15in mbp just before Christmas. I shut it down one afternoon, and then later in the day switched it back on. It wouldn't boot past the white/grey screen. It wouldn't even get as far as the apple symbol. I tried to start it up several times, but to no avail.
    I called up apple support, and they had me run through various keyboard combinations at start up. Nothing worked. According to my observations and the apple telephone operator's knowledge, it was as if the keyboard wasn't booting up at all during the startup sequence, hence it was not responding to the key combinations. There was no fix available over the phone and the advice given to me was to take it to an Apple Store to have the keyboard replaced. Living in Prague Czech Rep, as I am, there is no apple store, only one reseller, which I resolved to take my mbp to the next day.
    However, before the night was up, I decided to to do one more thing. According to my (less-than-Vulcan) logic, since I was taking it to be opened up, and knowing that since the dawn of time, hitting machines has seemed to give them a new lease of life, I decided to see what a sharp thump to the side of the computer might do. It wasn't overly forceful, just enough to make me feel satisfied. Would you believe it, the **** thing started up the next second I pushed the power button!
    Well, I had many weeks of uninterrupted, blissful computer use until a few days ago. If you haven't heard, quite a few mbp users have been reporting cases of unresponsive keyboards and trackpads whilst running leopard, leading to kernel panics and I have now unwillingly joined their ranks. I am in no way an authority on computers (I think that's rather obvious from my repair technique mentioned above) but I have a suspicion that my little episode last Christmas is related to the current issue of the internal keyboard and trackpad becoming unresponsive, so I'd watch out for that in the future once you're able to get your laptop up and running again. There doesn't seem to be much information as to why this is happening, but for my part, I've found that it's more frequent if pressure is placed underneath the battery, and less frequent under Tiger than Leopard.
    I really hope, you're able to get your mbp up and running again. I know how utterly frustrating it is when it's not working and you have no idea why.

  • Mid 2010 MacBook Pro: Will randomly blue-screen and Safari repeatedly crashes.

    I bought my MacBook Pro in June/July of last year, and it has worked perfectly fine up to this point. However, for the past 2 months or so, my computer will randomly go to a blue screen and log me out. Also, Safari will crash several times (it had never crashed on me until the blue-screen problem started. Both of these issues surfaced at the same time). For the most part, the blue-screening problem only happens when I'm using the internet, but sometimes it will happen when I am offline as well. This is an infrequent/inconsistent problem, though. It will blue-screen and Safari will crash one week, but then it will be perfectly fine for the next three or four weeks. What's wrong/how do I fix it?

    Hi JRC8.8,
    It sounds like you have been on the right track in trying to troubleshoot this issue. You may want to see if your MacBook Pro will boot directly to the Apple Hardware Test, as outlined in the following article:
    Apple Support: Using Apple Hardware Test
    http://support.apple.com/kb/ht1509
    Regards,
    - Brenden

  • MacBook Pro hanging with blue screen and spinner after installing Software Update

    Hi I was wondering if someone could help me with this current issue. Just a few hours ago I finished reinstalling Mac OS X Snow Leopard in my MacBook Pro. I performed a clean installation as part of a yearly spring cleaning that I do on all my systems to keep them optimized. So there was I downloading some software updates which included the combo update of OSX 10.6.8 and others. The updates finished downloading and the system logged out to install the updates, when the updates finished installing my MacBook proceeded by logging out into a blue screen and show a gray spinner similar to the one seen when you start your Mac. Here's the problem after 2 hours the system is showing the spinner and the blue screen, I think that my computer has just hanged in the reboot process.
    I was wondering what should I do? Do a force restart? Or leave it overnight?
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    I appreciate your responses and help.
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    Kappy wrote:
    Force a shutdown. Do not restart yet, but first do the following:
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    Hi Kappy,
    Checked the hard drive after forcing a shutdown and booting from my Snow Leopard Installer USB Key and the status of the HDD says "Verified". I ran the repair and the volume was repaired successfully. Clicked on "Verify Disk" and it says "Macintosh HD appears to be OK". So I ran a second repair and again no errors were reported.
    As suggested I booted back again in Safe Mode and restarted normally. All software appears to have been installed successfully. But I don't understand why my computer hanged and showed the spinner after installing the updates in the blue screen that appears just before rebooting. I am aware that the system shows that spinner after a OS update but the longest it lasts is 30 seconds at the most in my previous cases.

  • MacBook pro stuck at white screen right after the chime.

    Hi, yesterday I partitioned my hard drive and made a different partition titled backtrack 5. I inserted the backtrack live DVD into my MacBook Withe the option at boot and it installed on that exact partition. Then I exited opted Mac sox again. Browsed the web a little. Then a little Netflix. Then I turned it off. Today I am trying to turn it on and well its stuck at the white screen after the boot. No apple logo, no world logo. Nothing. Just a white screen. I tried doing command r, option, shift. Nothing helped and there is still a DVD stuck inside and I can't do anything to eject it. So I don't know what to do. Please help. Please.

    To get the stuck cd out of the sick Mac, reboot holding the trackpad button down, this should force a hardware eject.
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