MacBook Pro boots up really slow

Hello everyone!
I have a couple of issues with my MacBook Pro and I was hoping someone could help me.
It's about a mid-2010 i7 2.66 GHz MacBook Pro, 8 GB ram, running Mavericks.
The problem is as follows:
My MacBook takes between 3 and 6 minutes to boot up. It is the kernel stage that takes really long. The rest is fine. Besides that, the battery is also empty very quickly. After about 1,5 or 2 hours of surfing on the internet, the battery is empty.
I recently put in a new battery because the other one said it should be replaced. I hoped this would fix the battery issue and maybe even the boot up issue, but unfortunately the battery is still empty very quick and the boot up is still slow.
I think the boot up started to get slower around a year ago. It then took like 1 or 2 minutes instead of  the couple of seconds it used to take. About half a year ago that boot up time significantly got worse. And I think it may have gotten a little more worse after I installed Mavericks a little less than half a year ago.
Besids that, there are a few more issues. I'm not sure though if they are related to the slow boot up or to the battery.
When I connect or disconnect the adapter to my MacBook Pro, everything freezes for a while. I usually can still move my cursor around, but video or audio freezes and I can't open new windows or something like that. The freezing takes between 30 secs and 2 minutes. This is something that started to happen about a little more than half a year ago I think.
Also, when I try to save something, a document or an image from a website, it takes a while for the Finder-popup to show my folders. It used to immediately show all the folders, but now it takes a while to load them. This is something that started to happen a couple of months ago.
I honestly have no clue why these things are happening.
I already checked my harddisk. I used Disk Utility and then the First Aid tab to check my harddisk and everything is fine. I also have over 100GB still available, so the harddisk is not too full or something.
I also checked the activity monitor. I'm not too sure what to look at on the monitor, but as fas as I can tell, there is nothing strange going on.
I also already reset my PRAM and SMC.
Does anyone have any idea how to solve these problems? Or maybe just point me in the right direction?
Many thanks in advance!

I just performed a normal AHT test (I don't have time of an extended one right now), but it said "No trouble found".
So I guess we can say it's not a hardware issue?
Is there a way to find out what software could be causing these issues? I rather not format/reinstall the whole thing, so it would be nice if there is a way to find out what is causing the problems.

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  • Can someone please Interpret this EtreCheck for me? Macbook Pro Boot Time Really Slow.

    Can someone please give me detailed instruction on what to do no next. I've read several forum discussion on this subject and seen various examples. i would like help with mine. Reason being is because my MBP boot up time is almost around 2-3mins long sometimes it can even be upto 5mins. reason i ask is because i know this is not normal. compared to my macbook (mid-2010) this is REALLY slow. And all the specs of my MBP should in theory make my MB a thing of the past. (Why i bought the MBP in the first place). i've done PRAM reset and booted in Safe Mode. i've removed several applications using the correct uninstalls where required.
    i have ran a terminal commands to clear the kernal caches and got these results (not sure if it will help). And neither have made a difference.
    Password:
    macs-imac:~ SantiagoXG$ sudo kextcache -system-prelinked-kernel
    kext com.paceap.kext.pacesupport.snowleopard  507029000 is in exception list, allowing to load
    kext com.jmicron.JMicronATA  101069000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASRAID  307029000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASHBA3  100059000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASHBA  200009000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressPCIUl4  404029000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOCelerityFC  304089000 is in exception list, allowing to load
    kext com.Accusys.driver.Acxxx  300029000 is in exception list, allowing to load
    macs-imac:~ SantiagoXG$ sudo kextcache -system-caches
    Password:
    macs-imac:~ SantiagoXG$
    Below is the EtreCheck:
    Hardware Information:
              MacBook Pro (Retina, 15-inch, Early 2013)
              MacBook Pro - model: MacBookPro10,1
              1 2.7 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:15
    Disk Information:
              APPLE SSD SD256E disk0 : (251 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 250.01 GB (135.34 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Configuration files:
              /etc/hosts - Count: 44
    Kernel Extensions:
              com.paceap.kext.pacesupport.snowleopard          (5.7.2)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.maintain.AutoLoginUserScreenLocked.plist 3rd-Party support link
              [System] com.maintain.CocktailScheduler.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.soma-zone.LaunchControl.Helper.plist 3rd-Party support link
              [System] PACESupport.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.maintain.LogOut.plist 3rd-Party support link
              [System] com.maintain.Restart.plist 3rd-Party support link
              [System] com.maintain.ShutDown.plist 3rd-Party support link
              [System] com.maintain.Sleep.plist 3rd-Party support link
              [System] com.maintain.SystemEvents.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.nero.HSMMonitor.plist 3rd-Party support link
    User Login Items:
              WDDriveUtilityHelper
              WDSecurityHelper
    Internet Plug-ins:
              DirectorShockwave: Version: 11.5.8r612 3rd-Party support link
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
              Flip4Mac WMV Plugin: Version: 2.3.5.4 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              QuickTime Plugin: Version: 7.7.3
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.2
              Ebay Shopping Assistant: Version: 1.1
              Amazon Shopping Assistant: Version: 1.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              FUSE for OS X (OSXFUSE)  3rd-Party support link
              Java  3rd-Party support link
              M-AudioFastTrack  3rd-Party support link
              MacFUSE  3rd-Party support link
              NTFS-3G  3rd-Party support link
              Perian  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Old Applications:
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              Wondershare Helper Compact:          Version: 2.2.6.0 - SDK 10.5 3rd-Party support link
                        /Applications/Wondershare Helper compact/Wondershare Helper Compact.app
              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
              DivX Player:          Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link
              DeTune:          Version: 1.0.6 - SDK 10.5 3rd-Party support link
              DivX Converter:          Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
              Destinations:
                        SantiagoXG [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Excellent
                                  Backup size 0 B > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   2%          EtreCheck
                   0%          WDDriveUtilityHelper
                   0%          configd
                   0%          imagent
    Top Processes by Memory:
              213 MB          Dock
              147 MB          mds_stores
              147 MB          Google Chrome
              147 MB          com.apple.IconServicesAgent
              131 MB          Google Chrome Helper
    Virtual Memory Information:
              11.91 GB          Free RAM
              2.40 GB          Active RAM
              385 MB          Inactive RAM
              1.31 GB          Wired RAM
              405 MB          Page-ins
              0 B          Page-outs

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutesafter the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of diagnostic report, such as hang logs — they're very long and not helpful.

  • After ransomeware on my macbook pro it is really slow, is there anything i can do to improve this?

    After getting ransomware on my macbook pro it is really slow, what can i do to improve this? I cleared it from the screen by restarting and holding shift

    If you held down the shift key at startup then you are now booted into Safe Boot Mode which is always slower than the regular boot.
    Restart the system without holding down the shift key.
    What do you mean by Ransom Ware? did you get a POPup claiming to be from the FBI?

  • My Macbook Pro suddenly became really slow

    3 Days ago my Macbook Pro suddenly became really slow. I can't run anything without my computer freezing. I've had my Macbook Pro since mid-2012 (21 months). The first thing i did was check my activity monitor, which said that I was apparently using 4 GB (half) of my Macbook Pro's RAM, even though nothing was running. The process that was using the most RAM was kernal.task, which was only around 600mb of RAM. All the processes RAM amounts only added up to around 1 GB,  not four. I can't even open safari without my computer freezing. The amount of RAM being "used" on my computer slowly started to increase, even though nothing was running, until it got to all 8 GB being used. When i restart my computer, it goes back to 4 GB and starts to rise again. My processor, on the other hand, is doing nothing. Its acting normally. How do i get my computer back to its usual performance?
    Hardware Specifications
    13-inch Mid-2012 Macbook Pro
    Processor: 2.9 GHz Intel Core i7
    Memory: 8 GB 1600 MHz DDR3
    Graphics: Intel HD Graphics 4000 1024 MB
    750 GB HDD
    OS X 10.9.2

    Since you are using Mavericks OS, the amount of RAM being used is inconsequential but the 'pressure' is.  If green is showing then the RAM usage is normal.  This is a change fro prior OSX's.
    The usual problem will lie with the HDD,  It may be too full or needs to be repaired or replaced.  Go into OSX recovery and select from the 4 option menu Disk Utility.  Choose First Aid and run Verify and Repair.
    (Start the MBP with the OPTION key down and select the recovery partition)
    If that does not solve the problem, try a safe boot:
    http://support.apple.com/kb/ht1564
    If the MBP responds 'normally' that usually indicates that there is a third part application that is causing the problem.  They have to bedeleted and reinstalled in a systematic way so that you can identify the culprit.
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  • My macbook pro is running really slow after upgrade to Mavericks

    my macbook pro is running really slow after upgrading to Mavericks....any ideas?

    OS X Mavericks: If your Mac runs slowly
    The above link is not very useful, so if it doesn't help read on.
    There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
    Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
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    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
    When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
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  • My MacBook Pro is running really slow - how can I fix it?

    my MacBook Pro is running really slow - how can I fix it?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
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    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion/Mountain Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • My Macbook Pro is running really slow - any ideas?, My Macbook Pro is running really slow - any ideas?

    My Macbook Pro is running really slow - anyone got any ideas?

    chuanist wrote:
    FWIW: I just looked over a friend's daughter's 2010 MacBook Pro unibody (2.66ghz) that was slow as molasses in Winter. She has been using it for her work at U.C. Berkeley for three months. After running Mac Janitor I repaired permissions with Disk Utility and there were thousands of files that needed to be re-set. After that it ran the way it should.
    I was pretty surprised because when I repair permissions on my Mac Pro tower practically nothing gets changed.
    http://support.apple.com/kb/TS1448

  • My Macbook Pro started running really slow

    This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
    The only thing it has been doing for a while is sometimes the screen will go blue - this either corrects itself within a few seconds or if I close my Macbook and then reopen it, the screen is back to normal. This is very rare though and I don't know if it's related to the slowness problem.
    What can I do to fix this??
    Mac OS X 10.6.8
    2 GHz Intel Core i7
    4 GB 133 MHz DDR3
    I just ran EtreCheck -
    Hardware Information:
        MacBook Pro (15-inch, Early 2011)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
        AMD Radeon HD 6490M - VRAM: 256 MB
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
    Disk Information:
        Hitachi HTS725050A9A362 disk0 : (465.76 GB)
            (null) (disk0s1) <not mounted>: 200 MB
            Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
        Apple, Inc. MacBook Pro
    Kernel Extensions:
        com.digidesign.iokit.DigiDal    (8.0.3f1)
        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
    Startup Items:
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
        PACESupport: Path: /Library/StartupItems/PACESupport
    Problem System Launch Daemons:
        [System]    org.samba.winbindd.plist 3rd-Party support link
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    org.eyebeam.SelfControl.plist 3rd-Party support link
        [System]    PACESupport.plist 3rd-Party support link
    Launch Agents:
        [System]    com.google.keystone.agent.plist 3rd-Party support link
        [System]    com.hp.help.tocgenerator.plist 3rd-Party support link
        [System]    com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
        Flux
        iTunesHelper
        RescueTime
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.6.6
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 10.1.1 3rd-Party support link
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.2
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Growl  3rd-Party support link
        M-AudioFastTrack  3rd-Party support link
        M-Audio MobilePre  3rd-Party support link
    Old Applications:
        None
    Time Machine:
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU:
             7%    firefox
             3%    WindowServer
             3%    EtreCheck
             2%    hidd
             0%    coreservicesd
    Top Processes by Memory:
        397 MB    firefox
        106 MB    mds
        82 MB    WindowServer
        82 MB    Mail
        49 MB    quicklookd
    Virtual Memory Information:
        1.04 GB    Free RAM
        1.04 GB    Active RAM
        1.03 GB    Inactive RAM
        907 MB    Wired RAM
        467 MB    Page-ins
        0 B    Page-outs

    The startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • My Macbook Pro is running really slow and programs keep crashing

    I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
    Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
    Thanks a lot
    EtreCheck version: 2.1.8 (121)
    Report generated 17 April 2015 08:02:01 BST
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 155
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        JMicron Samsung S2 Portable 1 TB
            EFI (disk2s1) <not mounted> : 210 MB
            TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
            /Library/Extensions/tap.kext
        [not loaded]    foo.tap (1.0) [Click for support]
            /Library/Extensions/tun.kext
        [not loaded]    foo.tun (1.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
    Startup Items: ℹ️
        tap: Path: /System/Library/StartupItems/tap
        tun: Path: /System/Library/StartupItems/tun
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.logmein.hamachimb.plist [Click for support]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [failed]    com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.hamachix.tuncfgd.plist [Click for support]
        [running]    com.logmein.hamachi.plist [Click for support]
        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [failed]    com.rim.BBDaemon.plist [Click for support] [Click for details]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
        Skype    Application  (/Applications/Skype.app)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
        BlackBerry Device Manager    UNKNOWN Hidden (missing value)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Picasa: Version: 1.0 [Click for support]
    Safari Extensions: ℹ️
        1Password
        Evernote Web Clipper
        WebRank SEO
    Audio Plug-ins: ℹ️
        EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
        CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
        VLC Streamer  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
        Destinations:
            SAMSUNG [Local]
            Total size: 999.86 GB
            Total number of backups: 36
            Oldest backup: 2012-04-09 11:47:32 +0000
            Last backup: 2015-02-05 20:06:09 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             4%    Safari
             1%    Skype
             0%    Dropbox
             0%    rapportd
    Top Processes by Memory: ℹ️
        241 MB    Skype
        206 MB    Safari
        172 MB    Spotify
        129 MB    mds_stores
        120 MB    Finder
    Virtual Memory Information: ℹ️
        2.49 GB    Free RAM
        4.03 GB    Active RAM
        844 MB    Inactive RAM
        1.23 GB    Wired RAM
        2.80 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 17, 2015, 07:54:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
        Apr 17, 2015, 07:42:57 AM    Self test - passed
        Apr 16, 2015, 10:33:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
        Apr 16, 2015, 08:07:28 AM    /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
        Apr 14, 2015, 07:13:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crash

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
    When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • Macbook Pro is running really slow

    Hey...I have a Macbook Pro that I bought in August and today it just started randomly running very slow. I have never had the problem before, and it started around midday today after I came back from using it in class. A couple of things I should note:
    1) when it started happenening, I had only 6 GB of my 60 GB Harddrive. I deleted 9 GB to bring it up to 15 GB and I restarted the computer. Multiple times. This did nothing.
    2) opening finder goes really slowly, and it takes a long time to access my "movies" section in particular. but this isn't nearly my largest section...music is.
    3) sherlock, safari, and ichat are all very slow and they are the only 3 programs that I am running.
    4) I have used an adware finder called MacScan and that didn't do much at all.
    Does anybody have a suggestion to help me out?
    also:
    5. I haven't dropped it.
    6. It just sits on my desk most of the time and doesn't get too hot. Yesterday I brought it to class (doesn't happen often) and I was very careful with it.
    Here is a summary of the tests i ran:
    The hardware test, done be resetting and holding D, found no problems. I ran both the normal and extensive tests.
    The disk utility that was found by resetting the computer and holding C was not run because I got to a screen that set "preparing to install Mac OSX" and in order to not lose my files, I shut down the computer and started up.
    I ran the disk utility that can be found with sherlock and got this. It said all permissions repaired, but the computer is still runnning slow:
    [Quote]:
    Mar 6 06:16:56: Disk Utility started.
    Repairing permissions for “Macintosh HD”
    Determining correct file permissions.
    Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
    Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
    Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc, should be 0, owner is 501
    Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc, should be -rw-rw-r-- , they are -rw-r--r--
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
    User differs on ./Library/Internet Plug-Ins/Flash Player.plugin, should be 0, owner is 501
    Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
    Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
    Permissions differ on ./Library/Preferences/com.apple.xgrid.agent.plist, should be -rw-rw-r-- , they are -rw-r--r--
    Owner and group corrected on ./Library/Preferences/com.apple.xgrid.agent.plist
    Permissions corrected on ./Library/Preferences/com.apple.xgrid.agent.plist
    Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
    Owner and group corrected on ./private/var/log/secure.log
    Permissions corrected on ./private/var/log/secure.log
    Permissions repair complete
    Permissions differ on ./usr/standalone/i386/boot.efi, should be -r-xr-xr-x , they are -r--r--r--
    Owner and group corrected on ./usr/standalone/i386/boot.efi
    Permissions corrected on ./usr/standalone/i386/boot.efi
    The privileges have been verified or repaired on the selected volume
    Repairing permissions for “Macintosh HD”
    Determining correct file permissions.
    Permissions repair complete
    The privileges have been verified or repaired on the selected volume[/quote]

    The problem with getting this low in free space is often not the fact you're this low but the damage that gets done due to fragmentation. Even by deleting 9GB you probably haven't helped matter as that would have been freed up all over the place in lots of small pieces.
    If you have a cloning tool and an available external, bootable hard drive, then you might want to clone your system to the external drive, boot from the external, erase your internal drive and then clone back to your internal drive. This will fix your fragmentation issues is it's the cause of the slowness.
    Before doing that, does booting using a Safe Mode boot…
    http://docs.info.apple.com/article.html?artnum=107393
    … help?

  • My MacBook Pro is getting really slow

    Hi there,
    I have a MacBook Pro 15-inch, Mid 2010:
    Processor  2.4 GHz Intel Core i5
    Memory  4 GB 1067 MHz DDR3
    Graphics  NVIDIA GeForce GT 330M 256 MB
    Software  OS X 10.9.1 (13B42)
    and with time it has become unbearably slow. I am desperate and I am not finding any real solution on the other forums I have been checking. This is the result of EtreCheck. Can anyone help me please?
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 6 days 1:49:49
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (102.85 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.taoeffect.ispy.kext          (2.0.1)
    Startup Items:
              HWNetMgr: Path: /Library/StartupItems/HWNetMgr
              HWPortDetect: Path: /Library/StartupItems/HWPortDetect
              Jaksta: Path: /Library/StartupItems/Jaksta
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
              [System] com.micromat.TechToolProDaemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.taoeffect.ispyd.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.hp.help.tocgenerator.plist 3rd-Party support link
              [System] com.micromat.TechToolProAgent.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
              [not loaded] com.taoeffect.EspionageHelper.plist 3rd-Party support link
    User Login Items:
              Bartender
              Dropbox Encore
              Caffeine
              Google Drive
              CleanMyDrive
              Dropbox
              WiSpy
              Sync Folders Pro
              Satellite Eyes
              PomodoroApp
    Internet Plug-ins:
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              QuickTime Plugin: Version: 7.7.3
              Default Browser: Version: 537 - SDK 10.9
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
    3rd Party Preference Panes:
              Hazel  3rd-Party support link
              Perian  3rd-Party support link
              TechTool Protection  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources
                        Adobe AIR Updater:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        Template:          Version: 3.3 - SDK 10.5 3rd-Party support link
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office-Erinnerungen:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.0 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Adobe AIR Application Installer:          Version: 3.3 - SDK 10.5 3rd-Party support link
                        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
              TomTomHOMERunner:          Version: 2.9.7.2119 - SDK 10.4 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
              MetaZ:          Version: 1.0a13 - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 201.51 GB
              Destinations:
                        Cristobals TC data [Network] (Last used)
                        Total size: 2 
                        Total number of backups: 31
                        Oldest backup: 2013-09-18 10:32:44 +0000
                        Last backup: 2014-01-29 09:41:17 +0000
                        Size of backup disk: Excellent
                                  Backup size 2  > (Disk size 297.29 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   2%          mds_stores
                   1%          EtreCheck
                   0%          mds
                   0%          Google Drive
    Top Processes by Memory:
              76 MB          mds_stores
              70 MB          Finder
              66 MB          Safari
              66 MB          MenuTab for Facebook
              66 MB          WindowServer
    Virtual Memory Information:
              45 MB          Free RAM
              602 MB          Active RAM
              558 MB          Inactive RAM
              961 MB          Wired RAM
              6.76 GB          Page-ins
              696 MB          Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | awk '/V.*[(]/{$3 !~ /0(5a|a5)c/ && n++} END {print n}'`; Ps "3rd-party USB devices"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
    exec sh
    and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My MacBook Pro is running really slow.

    Hey. My MBP has been running very slow for some time, and its becoming very frustrating. Straight after I start it up it starts running slow...I have 'Memory Clean' (not sure whether this is helpful or not) and as soon as i my Macbook loads it tells me i have less than 25MB of RAM available, so i have to use the clean memory function, yet this doesn't really seem to release much RAM.
    Here is my EtreCheck report:
    EtreCheck version: 1.9.12 (48)
    Report generated 6 August 2014 16:20:33 BST
    Hardware Information:
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.7 GHz Intel Core i7 CPU: 2 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 10:38:48
    Disk Information:
      ST9500325ASG disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (184.08 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
      [loaded] com.logmein.hamachi (1.0) Support
      [loaded] com.metakine.handsoff.driver (2.1.4 - SDK 10.6) Support
    Startup Items:
      ProTec6b: Path: /Library/StartupItems/ProTec6b
    Problem System Launch Daemons:
      [failed] com.apple.wdhelper.plist
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [loaded] com.bombich.ccc.plist Support
      [running] com.logmein.hamachi.plist Support
      [running] com.metakine.handsoff.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [loaded] com.avast.userinit.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [running] com.logmein.hamachimb.plist Support
      [running] com.metakine.handsoff.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents:
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.avast.home.userinit.plist Support
    User Login Items:
      AdobeResourceSynchronizer
      Caffeine
      Dropbox
      Canon IJ Network Scanner Selector EX
      Wondershare Helper Compact
    Internet Plug-ins:
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 10.1.10 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.1.10 Support
      EPPEX Plugin: Version: 3.0.5.0 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
      avast! Online Security: Version: 9.0.2022.120
      1Password: Version: 4.2.4
      Quidco Cashback Reminder: Version: 2.0
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
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      Auto backup: YES
      Volumes being backed up:
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      Destinations:
      STAPLES [Local]
      Total size: 931.16 GB
      Total number of backups: 49
      Oldest backup: 2011-08-24 22:37:44 +0000
      Last backup: 2014-07-16 20:28:10 +0000
      Size of backup disk: Adequate
      Backup size 931.16 GB > (Disk used 293.52 GB X 3)
      T-M [Local] (Last used)
      Total size: 931.32 GB
      Total number of backups: 18
      Oldest backup: 2014-01-02 05:43:13 +0000
      Last backup: 2014-08-05 13:05:06 +0000
      Size of backup disk: Adequate
      Backup size 931.32 GB > (Disk used 293.52 GB X 3)
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      All volumes being backed up may not be listed.
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          20% Mail
          2% WindowServer
          2% Safari
          1% Terminal
          1% com.avast.daemon
    Top Processes by Memory:
      193 MB Safari
      147 MB Mail
      53 MB com.apple.WebKit.WebContent
      44 MB WindowServer
      33 MB com.avast.daemon
    Virtual Memory Information:
      597 MB Free RAM
      1.33 GB Active RAM
      200 MB Inactive RAM
      1022 MB Wired RAM
      1006 MB Page-ins
      36 MB Page-outs
    Also when copying the following into the 'Command' utility...
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    Please any help would be greatly appreciated. If you need any more info please just ask . Thanks.

    My Macbook Pro is running slow, can you check why is it running slow?
    Problem description:
    running slow
    EtreCheck version: 2.0.11 (98)
    Report generated November 29, 2014 at 9:25:52 AM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:19:9
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (389.34 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.mice.driver.PS3Controller (1.0.0d1) Support
      [not loaded] com.simtech.driver.MACUSBDriver (1 - SDK 10.6) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.sharpcast.xfsmond.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.codecm.uploader.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.linotype.FontFolderProtector.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      Steam Application (/Users/[redacted]/.Trash/Steam.app)
      FontExplorerXAutoload ApplicationHidden (/Users/[redacted]/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      delete_snrt Application (/usr/local/stanford/snsr/SUNetReg.app/Contents/Resources/delete_snrt.app)
      Guidance Application (/Applications/Guidance.app)
      ewcdmaService Application (/Users/[redacted]/.Trash/Smartfren connex UI.app/Contents/PlugIn/ewcdmaService.app)
      Dropbox Application (/Applications/Backup Apps/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      SugarSync Manager Application (/Applications/SugarSync Manager.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      OfficeLiveBrowserPlugin: Version: 12.2.0 Support
      Unity Web Player: Version: UnityPlayer version 4.1.3f3 Support
      Silverlight: Version: 4.0.60531.0 Support
      JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions: ℹ️
      codec-M
      Slick Savings
      GMail Counter
      Ebay Shopping Assistant
      Amazon Shopping Assistant
      newsriver
      Searchme
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% Guidance
          0% Google Chrome
          0% askpermissiond
    Top Processes by Memory: ℹ️
      172 MB spindump
      163 MB mds_stores
      146 MB Google Chrome
      120 MB Spotify
      115 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      4.26 GB Free RAM
      2.15 GB Active RAM
      840 MB Inactive RAM
      1.34 GB Wired RAM
      1.63 GB Page-ins
      29 KB Page-outs

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