Macbook pro, bought on april and it came with lion
so i bouth me my 1st and new macbook pro, but it came with lion 10.7, i bought it yesterday, i know that the free upgrade program ended on march 30, but do you know if there is any chance i can get the upgrade? since the macbook came with lion and it is new, also is a 15 inch mid 2012 macbook pro
thx!
The original Mid 2012 model came with Lion that is until Mt Lion came out then the newly manufactured unit then came shipped with Mt Lion. What you bought was a leftover "Early Released" Mid 2012 unit. Nothing wrong with it, unless there is something wrong with it. It just has Lion Pre-Installed. You can contact Apple to see if you can get Mt Lion for free under the update/upgrade program.
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Macbook Pro - WiFi turns OFF and won't turn back ON
Hello,
this is my first time posting something on this forum; I will be as detailed as possible. I bought a Macbook Pro back in 2011 and It came with Lion OS. Last year I upgraded it to Mavericks and so far it has been a nice experience. However, in the past week I have experienced a very strange and irrating problem with my macbook. While doing work all of the sudden the WiFi would turn off and lose all connection to the web. I attempted to turn it back ON by clicking on the wifi signal icon but something weird occured, it was still 'ON' according to my mac and the only option available was to actually turn it OFF, so i clicked on it and the icon would go empty with no curvy lines (i attached a picture). Then i clicked again on the icon to turn it back on, however, as was doomed to remain in this state cause no matter what I tried.. the wifi will remain off even after clicking on the 'turn wifi on' option multiple times. I tried going to the assist me option under network preferences and I obtained multiple results with no fix. I tried sending my mac to sleep though at first seemed to fix the problem.. the wifi inmediately went back to being off and wont catch a signal. The only thing that fixes this is a fresh restart which is annoying and unacceptable...this is really annoying and I need a solution asap because this problem is become very frequent (once every 2 hours)... any help will be appreciated it.
I attached 2 pictures and the console log when this happened.
1. A picture of my assist me window before i sent it to sleep, shows the WiFi on the left with the 'Failed' (which confuses me). it also shows the wifi icon empty ( like it was off) but the computer shows as if it was on and would ask you to turn it off... weird?
A second picture after I sent my mac to sleep. Though it seems like there was no wifi signal available, the router was on and literally next to my mac...but my machine wont catch up the signal. (other devices were connected to the wifi and have no problem with it).
Here is the console log right before and after my this problem occured:
3/11/14 1:07:04.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=10415[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
3/11/14 1:09:53.500 AM Dock[1091]: CGSSetWindowTransformAtPlacement: Singular matrix [inf 0.000 0.000 inf]
3/11/14 1:11:19.322 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "BitTorrent" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:11:23.445 AM BitTorrent[10434]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:11:23.445 AM BitTorrent[10434]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:11:26.820 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "BitTorrent" after 8.50 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:13:19.619 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:13:20.899 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.28 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:13:27.833 AM System Preferences[10444]: AVF error: Perf capability check failed: 0xe00002bc
3/11/14 1:13:27.834 AM System Preferences[10444]: AVF error: Branch_QT0::pushBits, Context Creation Failed.
3/11/14 1:14:47.736 AM WindowServer[83]: _CGXHWCaptureWindowList: No capable active display found.
3/11/14 1:19:37.821 AM WindowServer[83]: _CGXHWCaptureWindowList: No capable active display found.
3/11/14 1:22:31.000 AM kernel[0]: MacAuthEvent en1 Auth result for: 60:c3:97:04:d5:b8 MAC AUTH succeeded
3/11/14 1:22:31.000 AM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
3/11/14 1:22:31.000 AM kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 60:c3:97:04:d5:b8
3/11/14 1:22:31.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:22:31.000 AM kernel[0]: AirPort: RSN handshake complete on en1
3/11/14 1:25:29.779 AM loginwindow[44]: magsafeStateChanged state changed old 2 new 1
3/11/14 1:25:32.778 AM parentalcontrolsd[10493]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
3/11/14 1:25:34.241 AM xpcproxy[10494]: assertion failed: 13C64: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
3/11/14 1:28:50.334 AM WindowServer[83]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.
3/11/14 1:28:50.425 AM com.apple.preference.network.remoteservice[10511]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
3/11/14 1:28:50.442 AM com.apple.preference.network.remoteservice[10511]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
3/11/14 1:28:51.249 AM com.apple.preference.network.remoteservice[10511]: Bogus event received by listener connection:
<error: 0x7fff7e218b50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7e218e60> { length = 18, contents = "Connection invalid" }
3/11/14 1:28:52.237 AM WindowServer[83]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 2.90 seconds (server forcibly re-enabled them after 1.00 seconds)
3/11/14 1:28:52.401 AM com.apple.preference.network.remoteservice[10511]: Could not find image named 'InvalidDataIcon'.
3/11/14 1:28:52.526 AM com.apple.preference.network.remoteservice[10511]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:28:52.526 AM com.apple.preference.network.remoteservice[10511]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
3/11/14 1:29:02.894 AM WindowServer[83]: window ac1 is already attached to window abe
3/11/14 1:29:07.775 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Operation on a window 0xac1 requiring rights 0x5 by caller System Preferences
3/11/14 1:29:11.433 AM WindowServer[83]: window ac5 is already attached to window abe
3/11/14 1:29:12.861 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xac5
3/11/14 1:29:13.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
3/11/14 1:29:13.113 AM configd[19]: SCNC: stop, triggered by (19) configd, type PPPSerial, reason Service Disposed
3/11/14 1:29:13.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:13.200 AM configd[19]: network changed: v4(en1-:192.168.2.15) v6(en1-:2002:32ac:2b50:1234:62c5:47ff:fe93:4f3a) DNS- Proxy-
3/11/14 1:29:13.464 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
3/11/14 1:29:14.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
3/11/14 1:29:14.274 AM netbiosd[10316]: network_reachability_changed : network is not reachable, netbiosd is shutting down
3/11/14 1:29:17.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
3/11/14 1:29:21.488 AM WindowServer[83]: window ac8 is already attached to window abe
3/11/14 1:29:30.829 AM configd[19]: subnet_route: write routing socket failed, Network is unreachable
3/11/14 1:29:32.747 AM configd[19]: network changed: Proxy
3/11/14 1:29:37.338 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7faef96a4140; Sequence: 0>] to failed operations.]
3/11/14 1:29:37.356 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7faefb829e00 {NSUnderlyingError=0x7faef9575860 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, NSErrorFailingURLKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
3/11/14 1:30:10.259 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Operation on a window 0xac8 requiring rights 0x5 by caller System Preferences
3/11/14 1:30:12.162 AM WindowServer[83]: window acc is already attached to window abe
3/11/14 1:30:18.054 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xaccThank you for your detailed troubleshooting attempts. Very helpful. Sorry, I cannot read "logs." My eyes just glass over on those things. Hopefully, a knowledgeable user will come along shortly to decipher for you.
I noticed from the pics that your location setting is "untitled." Have you tried the "Automatic" setting? Run the diagnostic test? Results?
Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums. -
selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?
Good question now that Mavericks is free to all.
It used to be - and is probably still the case - that to comply with the license you should erase and re-install the OS that came pre-installed on the Mac when new. If there were restore disks they needed to be passed on with the Mac.
I'm happy to be corrected on this by someone who's more au fait with the legalese, but an upgraded OS is tied to an AppleID whereas the original OS is tied to the computer, not an AppleID.
My guess is, that if you launched the Recovery HD, erased the drive using Disk Utility and re-installed the OS, Lion would be installed.
Be interesting to see what others say. -
having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.
You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
I don't have an encrypted code, I didn't use my vault file upon starting my computer and I didn't associate it to my apple ID. I bought a refurbished macbook pro (10.7.4), and now I forgot the administrator password. how can I reset that?
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recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??
If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.
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When trying to turn on MacBook pro bought in 2010 (Mac OS X) I get a gray screen with an apple logo and a spinning wheel. Won't go any further. Any ideas? I have photos I haven't saved and don't want to loose them.
stevesurplus wrote:
and a few other suggested solutions and they have not worked?
What are the 'other suggested solutions'?
Ciao.
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