Macbook pro can't update software(iTunes, ML) or Adobe updates/products.
I recently bought a new Macbook Pro at the end of September 2012 which came with Mountain Lion. I then updated my Imac to Mountain Lion. I cannot update anything in my app store, including Itunes, and Moutain Lion updates. My Imac is also having the same problem. I also can't update my Adobe products or download Adobe products. Java also failed. Please Help!
I deleted my harddrive and reinstalled Mountain Lion. Still can't update nor install Adobe products. I am able to download apps from the App store.
I try to repair permissions here is what it says:
Verifying permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions verification complete
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Repaired “Library/Preferences/com.apple.alf.plist”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Here is the Install log when i try to download Lightroom 4:
Install Log
Marker - 2013-01-21 1:27:10 PM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Install PROJECT:Install-735
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Installer PROJECT:Installer-614
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Hardware: MacBookPro10,1 @ 2.60 GHz (x 8), 8192 MB RAM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Running OS Build: Mac OS X 10.8.2 (12C60)
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: TMPDIR=/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T/
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SHELL=/bin/bash
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: HOME=/Users/teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: USER=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: LOGNAME=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SSH_AUTH_SOCK=/tmp/launch-WJKge5/Listeners
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_Ubiquity_Message=/tmp/launch-3XjbPk/Apple_Ubiquity_Message
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UIIlKD/Render
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: COMMAND_MODE=unix2003
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.3 Adobe Photoshop Lightroom 4.3 Installation Log
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Opened from: /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Product archive /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg trustLevel=202
Jan 21 13:27:21 Teanns-MacBook-Pro.local Installer[565]: InstallerStatusNotifications plugin loaded
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: User picked Standard Install
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Choices selected for installation:
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Install: ""
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.pkg#com.adobe.Lightroom4.pkg : com.adobe.Lightroom4 : 0.0.0
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: It took 0.00 seconds to summarize the package selections.
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg# com.adobe.Lightroom4.pkg
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Set authorization level to root for session
Jan 21 13:27:25 Teanns-MacBook-Pro.local runner[569]: Administrator authorization granted.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Will use PK session
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Starting installation:
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Configuring volume "Macintosh HD"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Preparing disk for local booted install.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Free space on "Macintosh HD": 483.47 GB (483467673600 bytes).
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Create temporary directory "/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T//Install.565l8d1UZ"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: IFPKInstallElement (1 packages)
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Using authorization level of root for IFPKInstallElement
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: ----- Begin install -----
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg>"
Jan 21 13:27:26 Teanns-MacBook-Pro.local installd[254]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7f8b71c878c0 {NSUnderlyingError=0x7f8b71c316a0 "The file couldn’t be opened because it isn’t in the correct format.", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”.} {
NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications";
NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAdobe Photoshop Lightroom 4.pkg\U201d.";
NSURL = "file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg";
NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";
PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7fe621cf9110 {NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”., NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fe621a529f0 "The file couldn’t be opened because it isn’t in the correct format."}
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: IFDInstallController 2184C420 state = 7
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Displaying 'Install Failed' UI.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I
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