Macbook pro chimes but black screen
I have a MacBook Pro with 15 in Retina Display. When I go to turn on my Mac, it chimes, like usually, but the screen apparently stays black (lighting up a little). The apple logo in the back is lit as well, as if the computer is on. I have tried PRAM, attempting to get it out of sleep mode, and PMU, but none of these have worked thus far. How do I get the screen to stop being black and work like usual? My Mac was working normally about half an hour before, and then I took a break and shut it off. The battery was at 95% when turned on; I have also tried charging the computer. I updated the computer over three months ago, and I didn't do anything unusI'm legally blind and in college, so I depend upon my Mac to do all my schoolwork! Any help would be greatly appreciated! Thank you!
Hello earicann22,
I'm sorry to hear you are having this issue with your MacBook Pro. It sounds like you have been on the right track in your troubleshooting. If your machine will start up but the screen stays black, you may find the troubleshooting steps outlined in the following articles helpful:
If your Mac won't turn on - Apple Support
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Sincerely,
- Brenden
Similar Messages
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My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): 7302300GANE
Hardware UUID: B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State: EnabledEDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else! -
Macbook pro-Freezes with black screen at start up.
Macbook pro-Freezes with black screen at start up. I've tried inserting the Mac OS X install disc to run the hardware test(Restart and hold down D), But it still does nothing. Just the black screen. Now I can't get the disc out. I've tried holding down the track pad key upon start up but that doesn't work neither.
What do I do??? Please help.Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
http://www.everymac.com/ultimate-mac-lookup/
That will give you all the information on your Mac.
This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
Good luck!
Message was edited by: S.U. -
My MacBook Pro turns to black screen randomly
I bought a new MacBook Pro in April 2013 after my old one died after 7 years. I was super excited. I bought the 15 inch retina display (early 2013) with 2.7 GHz Intel Core i7 and 16GB 1600 MHz DDR3. I am having many issues with my laptop. I was hoping one of you could help me.
First issue - battery life. I originally had my computer set to never sleep. So I would leave it and it would eventually die. I thought the battery life is horrible. I would have to charge my laptop twice or more a day. So I fixed that but my battery life still seems super inefficient. I am just searching the internet and using iphoto. I am having to charge it now once a day. Is this battery life normal? I brought it into the Apple store and they did some diagnostics test on the battery and found it was working as it should. It stayed charged for the expected 8 hours. I'm not sure how because I never get 8 hours EVER.
Second issue - my computer will randomly turn to a black screen. While I am typing or searching the internet or just using it for whatever. It turns to a black screen and then I have to hit a button or hit the track pad to get it to turn back on. When it comes back on, I don't have to type in my password. It works just as expected. I cannot duplicate this issue. I do not have a magnetic bracelet or have my phone or any magnets near my computer. It had happened 4 times before I brought it into the Apple store. This is what they checked it in for: Check in for one loop of asd with hdd scan. If unit passes asd attempt to duplicate issue in customer os. Customer has video on desktop named "flickering" to show issue. So of course because they could not reproduce anything, they returned it to me stating that the hardware was running as it was supposed too. Never been more frustrated in my life.
Third Issue - When I start up from sleep sometimes the screen flickers before it starts up. I want to know if this is normal?
Fourth Issue - This is the newest issue that just started today. When I hit the power button and put the computer to sleep, it takes about 30 seconds for the computer to go to sleep. This is new to me because it used to happen almost automactically. So I can press the power button, press sleep the proceed to do things on the computer and then it shuts off.
So I have an appointment for the Genius Bar on Friday. I thought I might see what all of you have to say. I am frustrated to say the least. I paid A LOT of money for this machine and I love Apple products. I want to be happy with my purchase but I am regreatting it. What else can I do? I'm not sure what to say to the techs at the genius bar for them to take me seriously. Any suggestions would be greatly appreciated.Missy,
Battery Life:
Please connect you notebook to power when it is available. Your battery has a limited number of charge cycles. When you must run on the battery, otherwise leave the notebook plugged into a power outlet. I have a notebook I purchased on 2011 that has 70 charge cycles on it.
You can determine how many charge systes are on your battery by selcting the menu item " >About This Mac..." then click the button "More Info..." Now click "System Report" Once System Profiler is running click the text "Power" on the left and locate "Cycle Count"
The higher that number the lower I would expect your battery life to be. -
Can anyone help read my crash report? My 2010 macbook pro keeps going black screen with looped sound
I've had this laptop since 2010 and it's been pretty good up until about two months ago when it would just randomly crash. The screen would go black and if there was sound going on, the sound would just loop on that single second like a broken record. The only way to get it out of that is to hold the power button and then turn it back on. When these crashes would happen in the beginning it would only be when I had Adobe Photoshop running, now it just happens whenever I'm simply using the internet browsing through Tumblr, Youtube, and Facebook.
Every time I turn my computer back on I get a crash report like this:
Interval Since Last Panic Report: 171569 sec
Panics Since Last Report: 11
Anonymous UUID: 8FD3B893-CF9A-463D-BF89-1278EB5F8177
Tue May 13 14:29:41 2014
panic(cpu 0 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa686e000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7c3aa188 : 0x21b837 (0x5dd7fc 0x7c3aa1bc 0x223ce1 0x0)
0x7c3aa1d8 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0)
0x7c3aa278 : 0xb10608 (0xdde7804 0xf00a004 0x100 0xcd52b6)
0x7c3aa2c8 : 0xb07601 (0xf00a004 0x100 0x7c3aa2f8 0x9e5778)
0x7c3aa2f8 : 0x16d79a6 (0xf00a004 0x100 0x438004ee 0x7c3aa308)
0x7c3aa438 : 0xb2f2b5 (0xf00a004 0xf00d004 0x0 0x0)
0x7c3aa478 : 0x9fee7c (0xf00a004 0xf00d004 0x0 0x0)
0x7c3aa518 : 0x9fb55b (0x0 0x9 0x0 0x0)
0x7c3aa6c8 : 0x9fd58f (0x0 0x600d600d 0x702b 0x7c3aa6f8)
0x7c3aa798 : 0xcc0eae (0xc1d00042 0xbfef0033 0xbfef0034 0x857c)
0x7c3aa808 : 0xcd0734 (0x1d30c400 0x1dffac00 0x8 0x3)
0x7c3aa828 : 0xcf5322 (0x1dffac00 0xb 0x7c3aa848 0x2345f4)
0x7c3aa858 : 0xcf5b3d (0xf205000 0x0 0x7c3aa87c 0x0)
0x7c3aa888 : 0xcd5d79 (0xf205000 0xa47ea080 0x0 0x35)
0x7c3aa8d8 : 0xc97d0c (0x6d2c2000 0x0 0x0 0x3)
0x7c3aa948 : 0xc9740f (0x6d2c2000 0x0 0x2 0x3)
0x7c3aa978 : 0xc8d05f (0x6d2c2000 0x0 0x2 0x6d2bf000)
0x7c3aaab8 : 0xcc65d8 (0x6d2bf000 0x1 0x7c3aabcc 0x7c3aabc8)
0x7c3aab68 : 0xc88fe1 (0x6d2bf000 0x1 0x7c3aabcc 0x7c3aabc8)
0x7c3aabe8 : 0x56da06 (0x6d2bf000 0x0 0x7c3aae3c 0x7c3aac74)
0x7c3aac38 : 0x56e2a5 (0xd17720 0x6d2bf000 0x1d699d88 0x1)
0x7c3aac88 : 0x56eb59 (0x6d2bf000 0x10 0x7c3aacd0 0x0)
0x7c3aada8 : 0x286638 (0x6d2bf000 0x10 0x1d699d88 0x1)
0x7c3abe58 : 0x21dbe5 (0x1d699d60 0x1c8325a0 0x1fd7e8 0x5d43)
0x7c3abe98 : 0x210a86 (0x1d699d00 0x0 0xf0e9d90 0xf278700)
0x7c3abef8 : 0x216f84 (0x1d699d00 0x0 0x0 0x0)
0x7c3abf78 : 0x295c57 (0xdfc8248 0x0 0x0 0x0)
0x7c3abfc8 : 0x2a256d (0xdfc8244 0x1 0x10 0x1c83f120)
Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 10177875731756
unloaded kexts:
com.apple.filesystems.msdosfs 1.6.3 (addr 0x83407000, size 0x53248) - last unloaded 3154654100337
loaded kexts:
com.vara.driver.VaraAudio 1.0.3
com.Cycling74.driver.Soundflower 1.6.2
com.pctools.iantivirus.kfs 1.0.1
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 1594858749190
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 6.4.0
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.NVDAResman 6.4.0
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Deskjet F4400 series, 0x03f0 (Hewlett Packard), 0x7711, 0xfa140000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd130000 / 5
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
I don't know if this is the same crash report but I saved another one too:
Interval Since Last Panic Report: 149680 sec
Panics Since Last Report: 6
Anonymous UUID: 8FD3B893-CF9A-463D-BF89-1278EB5F8177
Sun May 11 21:05:02 2014
panic(cpu 0 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa684e000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7c2da188 : 0x21b837 (0x5dd7fc 0x7c2da1bc 0x223ce1 0x0)
0x7c2da1d8 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0)
0x7c2da278 : 0xb10608 (0xedbf804 0xe4ad004 0x100 0xcd52b6)
0x7c2da2c8 : 0xb07601 (0xe4ad004 0x100 0x7c2da2f8 0x9e5778)
0x7c2da2f8 : 0x16d79a6 (0xe4ad004 0x100 0x438004ee 0x7c2da308)
0x7c2da438 : 0xb2f2b5 (0xe4ad004 0xe57b004 0x0 0x0)
0x7c2da478 : 0x9fee7c (0xe4ad004 0xe57b004 0x0 0x0)
0x7c2da518 : 0x9fb55b (0x0 0x9 0x0 0x0)
0x7c2da6c8 : 0x9fd58f (0x0 0x600d600d 0x702b 0x7c2da6f8)
0x7c2da798 : 0xcc0eae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x7c2da808 : 0xcd0734 (0x1dc5c400 0x1d96b580 0x8 0x1)
0x7c2da828 : 0xcf5322 (0x1d96b580 0xb 0x7c2da848 0x2345f4)
0x7c2da858 : 0xcf5b3d (0xf206000 0x0 0x7c2da87c 0x0)
0x7c2da888 : 0xcd5d79 (0xf206000 0x988f6080 0x0 0x0)
0x7c2da8d8 : 0xc97d0c (0x6d2ad000 0x0 0x0 0x3)
0x7c2da948 : 0xc9740f (0x6d2ad000 0x0 0x2 0x3)
0x7c2da978 : 0xc8d05f (0x6d2ad000 0x0 0x2 0x6d257000)
0x7c2daab8 : 0xcc65d8 (0x6d257000 0x1 0x7c2dabcc 0x7c2dabc8)
0x7c2dab68 : 0xc88fe1 (0x6d257000 0x1 0x7c2dabcc 0x7c2dabc8)
0x7c2dabe8 : 0x56da06 (0x6d257000 0x0 0x7c2dae3c 0x7c2dac74)
0x7c2dac38 : 0x56e2a5 (0xd17720 0x6d257000 0x1e079988 0x1)
0x7c2dac88 : 0x56eb59 (0x6d257000 0x10 0x7c2dacd0 0x0)
0x7c2dada8 : 0x286638 (0x6d257000 0x10 0x1e079988 0x1)
0x7c2dbe58 : 0x21dbe5 (0x1e079960 0x1e3685a0 0x1ed788 0x5d43)
0x7c2dbe98 : 0x210a86 (0x1e079900 0x0 0xddc1000 0xf2949d0)
0x7c2dbef8 : 0x216f84 (0x1e079900 0x0 0x0 0x0)
0x7c2dbf78 : 0x295c57 (0xdf767e8 0x0 0x0 0x0)
0x7c2dbfc8 : 0x2a256d (0xdf767e4 0x0 0x10 0xf3ab3c0)
Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.4.0)@0x15a1000->0x19b5fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 26194070830465
unloaded kexts:
com.apple.driver.AppleWWANSupport 2.0.4b0 (addr 0x1432000, size 0x12288) - last unloaded 20460721782172
loaded kexts:
com.vara.driver.VaraAudio 1.0.3
com.Cycling74.driver.Soundflower 1.6.2
com.pctools.iantivirus.kfs 1.0.1
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 20385461271440
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.4.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 6.4.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.NVDAResman 6.4.0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Dell USB Optical Mouse, 0x413c (Dell Inc.), 0x3012, 0xfd130000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3First, uninstall the third-party software that installed these extensions:
com.vara.driver.VaraAudio 1.0.3
com.Cycling74.driver.Soundflower 1.6.2
com.pctools.iantivirus.kfs 1.0.1
Remove the Dell mouse and use the original mouse.
See if the above help. If they don't:
The problem is likely due to the discreet GPU failing. Download gfxCardStatus 2.3 and use it to disable the GPU. This is a temporary workaround until you get your motherboard replaced.
MacBook Pro (15-inch, Mid 2010)- Intermittent black screen or loss of video -
MacBook Pro Thunderbolt with black screen
Hi,
my MacBook Pro 15" 2GHz, Core i7 with Thunderbolt, OS 10.6.7 has some problems:
Sometimes I have to let run it during the night. When I wee it the next morning, it won't sleep, it is still on, but the screen stays black. Can't put it to sleep mode with closing the lid nor put on the screen by moving the trackpad or any keys. Only solution for me in the moment is to press the on/off button for 5 seconds.
Any ideas?
Thanks!
Peter, Berne, SwitzerlandAre you all up to date with Software Updater.
http://reviews.cnet.com/8301-13727_7-20060057-263.html?part=rss&tag=feed&subj=Ma cFixIt -
MacBook Pro 17 in BLACK SCREEN?
Hello... I turned on my MacBook Pro 2012 model... I hear log on sounds keyboard lights up... But, screen is black!
This is my 1st post - not sure if I am in the right section! Any input or advise would be greatly appreciated! Thanks
* Upgraded to Mavericks a few weeks ago. I thought everything was ok?I'm confused by the "17 in" and the "2012 model" as there was no 17" MacBook Pro released in 2012. Perhaps you lave a late 2011 17" model?
Anyway... you've either a screen or a GPU problem. The best thing to do would be to take your machine into your local Apple Store or an AASP and have them give you a free diagnosis and estimate for repair (if you don't have AppleCare).
Call back at least to confirm your screen size and model year.
Clinton -
Macbook pro early 2008 black screen
When I power on my MB Pro the indicator light comes on, but the screen is black and no respone from the keyboard. At forst I thought it might be in sleep mode, but I have tried the resets to no avail. Any suggestions?
See Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues
-
Macbook Pro boot shows black screen with white text cursor
Hello,
I have a MacBook Pro 7,1 MC374xx/A running Mavericks. My box has two internal hard drives in it. One had the Mac OS installed to it, and the other has absolutely nothing on it. I decided to give Boot Camp Assistant a try and chose the hard drive with nothing on it to install Windows on. I also had an external USB DVD drive attached with the Windows 7 installation disc on it.
So, next thing ya know, my Mac reboots and loads a black screen that says "Memory Overload." I take out the external USB drive and restart. Then it said, "No boot devices found." Now for whatever reason, it's just a black screen with a white text cursor.
What the heck happened?
I selected command R and confirmed that I installed Boot Camp on the right hard drive (the drive that did not contain my Mac OS). Then, I completely erased everything from the drive with Boot Camp on it. But still..black screen with white text cursor.
I have no Time Machine backups available so I'm forced to reinstall the OS. Any idea why this happened? It seems I must have attempted to install Boot Camp improperly. Any ideas or instructions on what to do now or how to install Boot Camp successfully on the Macbook Pro I own?
Earnestly,
SpeckBoot Camp- Windows installation boots to black screen with blinking cursor.
-
MacBook Pro (late 2011) black screen, resolution issue.
Hi. Please excuse my spelling and grammar as I'm asking this on my phone.
I have a pretty big issue regarding my Late 2011 MacBook Pro (15inch). Every time I start it up, it shows the apple logo with the pinwheel fine, but after that it just goes black, but the computer is still on and functioning, but no matter what I press it remains black. However, if I plug it into an external monitor (via my thunderbolt to HDMI) the screen turns blue for a second and then comes on, and it works. If I pull it out the screen goes blue and then goes black. Also, if I open photobooth, the screen works on its own without the external monitor, and if I close it, it stops working again. I've found out by taking a screenshot when the screen is black that the resolution is 2048x1536 (when it's black), but when it'a plugged into an external monitor, the resolution is as it should be.
I have tried many things, such as restoring, using disk utility, replacing the harddrive with a spare, resetting the PRAM. I haven't come across anyone who has had a similar issue yet. Could you help me out?Hi. Please excuse my spelling and grammar as I'm asking this on my phone.
I have a pretty big issue regarding my Late 2011 MacBook Pro (15inch). Every time I start it up, it shows the apple logo with the pinwheel fine, but after that it just goes black, but the computer is still on and functioning, but no matter what I press it remains black. However, if I plug it into an external monitor (via my thunderbolt to HDMI) the screen turns blue for a second and then comes on, and it works. If I pull it out the screen goes blue and then goes black. Also, if I open photobooth, the screen works on its own without the external monitor, and if I close it, it stops working again. I've found out by taking a screenshot when the screen is black that the resolution is 2048x1536 (when it's black), but when it'a plugged into an external monitor, the resolution is as it should be.
I have tried many things, such as restoring, using disk utility, replacing the harddrive with a spare, resetting the PRAM. I haven't come across anyone who has had a similar issue yet. Could you help me out? -
Mid-2010 15in. MacBook Pro going to black screen requiring reset by holding power button
Hello all,
I have been searching for a problem solution for quite some time now. I have a mid-2010 15" Macbook Pro (2.4GHz Intel I5; 4 GB mem) updated to version 10.7.5. The computer randomly goes to a black screen, while the program / movie / whatever is still running (I can hear the sound) and then stalls. I then have to hold the power button down until it will reset. I will post the error message at the end of this.
I have wiped the computer clean and reinstalled everything and that did not help. I am no longer under Apple warrenty and hoping that someone has experienced. Short of me finding an answer I will take it in to Apple. Thanks in advance for any help!
Error report:
Interval Since Last Panic Report: 9808 sec
Panics Since Last Report: 1
Anonymous UUID: 716F24AA-2763-4A12-A3CA-877FE127FD02
Sat Sep 28 14:06:10 2013
panic(cpu 2 caller 0xffffff7f81425007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff809e52e000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff807b1d37e0 : 0xffffff8000220792
0xffffff807b1d3860 : 0xffffff7f81425007
0xffffff807b1d38f0 : 0xffffff7f8151db83
0xffffff807b1d3950 : 0xffffff7f8151dbf7
0xffffff807b1d39c0 : 0xffffff7f823ad855
0xffffff807b1d3b00 : 0xffffff7f81541ddd
0xffffff807b1d3b30 : 0xffffff7f8142ed6a
0xffffff807b1d3be0 : 0xffffff7f8142a43c
0xffffff807b1d3dd0 : 0xffffff7f8142be4a
0xffffff807b1d3eb0 : 0xffffff7f813c032c
0xffffff807b1d3f00 : 0xffffff7f82570c0b
0xffffff807b1d3f50 : 0xffffff7f825714b2
0xffffff807b1d3f70 : 0xffffff800023dbbc
0xffffff807b1d3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f813 be000->0xffffff7f816b9fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f813ac000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f81373000
com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f82248000->0xffffff7f8256afff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f813 be000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AGPM(100.12.75)[4EBF3D1C-F65A-32E5-8C97-B8AA89FD05FC]@0xffffff 7f8256e000->0xffffff7f8257efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.driver.IOPlatformPluginFamily(5.1.1d6)[57AAAA9E-4530-35EE-ACB1-A4E893 53D507]@0xffffff7f80a89000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f813ac000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f81373000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12779383361706
last loaded kext at 302561508520: com.apple.filesystems.msdosfs
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair. The model was discontinued in February 2011, so the replacement program will be ending quite soon.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Sometimes the replacement part is also defective, so be prepared for that possibility.
If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
*An SSD doesn't need to be zeroed. -
WORKED FOR ME : MacBook Pro mid 2010 black screen problem
Hello
Good news 'til now :
Like for some mid-2010 macbook pro owners, I started to have a recurrent (daily) problem : when I was using the trackpad to do something in Opera, Safari or QuickPick (Launchpad clone), I had very often seen suddenly my laptop seem to turn off but not really (the screen turned off, no key to bring it back, power button disabled, it was like sleep mode but without typical sleep mode light and with nothing to do to wake it up, even the caps lock key didn't worked anymore). Each time I was forced to turn off by maintaining the power button.
The problem could occur three times a day or more.
I'm on 10.6.8.
I installed the Video Update 1.0 for mid-2010 macbook pros you can find on the Apple site. It seemed to solve the issue for one day, maybe two but it used to reappear the same way as before. Repairing permissions with Disk Utility changed nothing to that. I disabled hardware acceleration in Opera Preferences, zoom feature in QuickPick, disabled graphics cards switch in OS X Power Saving Preferences. Useless.
Then I remembered I used a software when I encountered other problems with my 2006 macbook pro. It's called Kext Utility (very easy to find on the web). It specifically repairs the kernel files structure and updates the kernel files cache. The problem I describe is actually related to a kernel panic. So I re abled the graphics cards switch and by caution I overwrote the Video Update 1.0 by reinstalling it, the laptop rebooted to finish it, and right after that I launched Kext Utility (it takes about one minute to repair and update). Since that the problem totally disappeared. I don't risk to re abled either hardware acceleration in Opera or zoom feature in QuickPick but I probably will now I know how to get rid of this very inconvenient problem.
Hope it will work for you guysFor those who use QuickPick, I've just reenabled the zoom feature (Preferences > Show/Hide Option) and the problem is back very quickly. It's gone as I disable the zoom again. So I advise you to keep this option disabled if you've got the same problem as me.
I haven't reenabled hardware acceleration in Opera, no problem with Opera up to now. -
New Macbook Pro...black screen?
I literally just started using my Macbook Pro an hour ago. It wanted to install updates to iMovie, etc., so I plugged it into the wall and closed the cover. When I went back, the screen was blank. It won't get off of the blank screen -- holding the power button makes the hard drive rev up, but that doesn't lead to the computer turning on as it usually does. Suggestions?
Hi b,
S.U. is right on all points; I would still try an SMC Reset: http://support.apple.com/kb/HT3964 -
New Macbook Pro (with Retina) black screen after waking up
Hello,
I bought a new 2015 Macbook pro (13" with Retina) a couple of weeks ago and noticed one thing that concerns me.
When the Macbook either boots up or wakes up from sleep mode it stays on a completely black screen for about 30-45 seconds.
I find myself sweating it out to see if the screen will actually come on. So far the screen always (eventually) comes on and the Macbook works as expected.
Do you think this is a problem with the Macbook? If so, I'd like to return it for anew before the month is up.
If this is a software issue, how can I fix it?
Thanks in advance for your help.Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
1. Set the default startup disk.
2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
3. Reset the System Management Controller.
4. Reset the PRAM.
5. Reset the printing system. -
Retina macbook pro boots to black screen
I have a Retina MPB with SSD, etc. Recently after restarting my MPB, a FileVault dialog was presented - I clicked the "cancel" button. After this, my MBP has refused to boot past the initial Apple/grey screen, and instead, stays on a pitch black screen that displays only an active pointer cursor. Trackpad is responsive, as are all keyboard keys (they make the bonk sound after pressing many repeatedly).
Sadly, nothing else -- I was able to reboot using "command+P+R" to the MacOSX Utilities screen, and no issues were found with my startup disk, but restarting once again resulted in the black screen that was displayed within seconds affter the Apple/gray screen went away.
Anyone see this ever? And if so -- how do you resolve it???
~DouglasOK - next bit of discovery: I rebooted in SAFE mode (hold Shift while boot - which apparently turns off the graphics support) and it successfully booted...but returns to black screen on boot even after downloading and installing the new Retina Thunderbolt 1.2 software update that was recently posted.
This had me recall one other recent "change" I made in attempts to have Aperture work a bit better/faster on what seems a very slugglish system...
Really want this resolved asap --
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