MacBook Pro closest to the screen USB port doesn't work

Hey there!
I have a mid-2010 MacBook Pro 6,2 (15" 2,66 GHz i7 4GB RAM) which is in perfect conditions. I use it everyday to study and play the X-Plane simulator, basically, so it has never fallen nor taken any damage. Last week, all of the sudden, the USB port located closest to the screen stopped working. I've spent several hours trying to figure out what the problem is (tried the SMC and NVRAM reset more than once) but all I got was this log from USB Prober:
Feb 12 21:46:26.196 [2]
BRCM2070 Hub[0xffffff800bcc0c00]::DeviceRequest _DeviceRequestWithTimeout runAction() failed (0xe00002ed)
Feb 12 21:46:26.197 [3]
IOUSBDeviceUserClientV2[0xffffff80151f7200]::DeviceRequestIn (sync < 4k) err:0xe00002ed (device is not responding)
Feb 12 21:46:26.197 [3]
IOUSBDeviceUserClientV2[0xffffff80151f7200]::DeviceRequestIn < 4K to 0xffffff800bcc0c00 - returning err e00002ed, size: 0
I imagine that the problem is in the BRCM2070 Hub, as it's status in the "Port Status" section is "STATUS(change): CONNECT ENABLE SUSPEND POWER Full Speed" and "Port Power State: Suspended (Driver)", while my other USB port which is working okay is "STATUS(change): POWER Full Speed" and "Port Power State: No connection". If I connect anything to the problematic USB Port the status won't change, while, if connected to the okay one, it will show what's connected instead of saying "No Connection" (e.g. iPhone). The only thing that gives a sign of life when connected to the problematic one is my Samsung External 500GB HD, but it simply lights up, doesn't mount nor is recognised. After a minute it turns off while still connected. I don't know how to proceed as I don't have any Apple Stores near me.
Is there anyway to work this problem out or I should just wait until the end of this year to go to the US and take my machine to a Genius? This problem is really annoying me, as I frequently use one of the ports to charge my iPhone and the other one to connect my mouse. I'm thinking about buying an USB hub to bypass the problem, but it would kill my MBP's portability.

I solved my issue and I believe it was router related. I have a router through Verizon and their Fios service. My router was old so I caled for a replacement. when I received thereplacement I switched it the router to only accept 802.11n and this did the trick. Problem solved, stupid router.

Similar Messages

I updated to 10.4.7 and now my left USB port doesn't work

Hi all,
I ran Software Update just a second ago, installing an update to MacOS (PowerPC), ITunes, and QuickTime. After the install and the restart, my left USB port is no longer working. It was working immediately before the install.
I have verified that the peripheral that was not working in the left port works just fine in the right one. I have also confirmed that a peripheral that was working previously in the right USB port doesn't work when attached to the left one.
Therefor, I am led to believe that the problem lies in the left USB port. The only thing that has changed is the updater which ran moments ago, and again, the left USB port was working just fine prior to the install.
Has anybody else experienced this problem and knows of a fix/patch/anything I can do?
PowerBook G4 Titanium Mac OS X (10.4.7)

Welcome to the Apple discussions.
I would reset your power management unit, then install the combo 10.4.7 update. Recently, there have been issues with updates through the software update function.
Reset the PMU: http://docs.info.apple.com/article.html?artnum=14449
Download combo 10.4.7: http://www.apple.com/support/downloads/macosxupdate1047comboppc.html

Macbook pro retina 13 late 2013, usb ports are intermittent with iPhone

Macbook pro retina 13 late 2013, usb ports are intermittent with iPhone
when i connect my iPhone 5 to the laptop it keeps connecting and disconnecting, I've had this problem since owning the macbook. change of cables makes no difference neither does which port i use.
is there any advice anyone could give me?
many thanks.

Hello there Jake,
It sounds like your phone is acting like you are connecting and disconnecing it over and over again even with another USB cable. I would use the troubleshooting in the following article to help you determine what the issue might be.
iTunes: Resolve USB-related alerts
See if the cable connection at the device or computer has come loose or unplugged.
Unplug the cable you're using to connect your iOS device from the USB port on your computer, and then reconnect it. Then unplug it from your iOS device, and reconnect it.
Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
Close any virtualization apps (such as Parallels or VMWare).
These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
Restart your computer.
Restart your iPhone, iPad, or iPod touch.
If your iOS device displays the Connect to iTunes screen, reset your device and then restore it.
If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
Update to the latest version of iTunes if you haven't already.
Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
If one of these steps resolves the issue, but it comes back later, make sure you haven't changed how the device is connected. For example, check to see if you plugged the device into a specific accessory, or used a specific cable that reintroduced the issue.
Thank you for using Apple Support Communities.
Take care,
Sterling

In my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

in my macbook pro sees in the screen very wide a vertical black bar and it does not let see what this underneath that bar

Take it in for service. Your screen probably needs to be replaced.

Would connecting the HDMI port of my 15 Macbook Pro Retina to the DVI input port on my Dell UltraSharp 2434 LED HD Monitor work?

Would connecting the HDMI port of my 15 Macbook Pro Retina to the DVI input port on my Dell UltraSharp 2434 LED HD Monitor work?

Hi Wizard0705,
If you have questions about connecting an external display to your MacBook Pro, you may find the following article helpful:
Apple Support: How to use multiple displays with your Mac
http://support.apple.com/kb/HT5019
Regards,
- Brenden

My macbook pro randomly turns the screen black!

my macbook pro randomly turns the screen black when it's still on!
i tried to change the energy saver settings but it still happens.
i turn my computer off aprox. every 2 days i tried to bring a solution to this but its just weird
please help!
ps. this has been happening since i downloaded the first version of OS X Lion

Mine does this too, have you had any luck with any solutions?

Hello All, I have a Model - MacBook Pro Laptop and the screen recently turned grey giving me zero visibility or access to the computer. Has anyone else seen or had this problem? Is it fixable or should I get a new unit?

Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....Thanks

It's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away.

I recently purchased Macbook air mid 2013. Leftside usb port is not working. I think the USB is not going inside completely. What is the solution?

I recently purchased Macbook air mid 2013. Leftside usb port is not working. I think the USB is not going inside completely. What is the solution? someone can help?

Invoke your warranty and take it back.

I have a macbook pro mc700, And the scrolling lags or doesn't respond at times. What can I do to fix it?

I have a macbook pro mc700, And the scrolling lags or doesn't respond at times. What can I do to fix it?

There is excessive swapping of data between physical memory and virtual memory.
That can happen for two reasons:
You have a long-running process with a memory leak (i.e., a bug), or
You don't have enough memory installed for your usage pattern.
Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
In the Activity Monitor application, select All Processes from the menu in the toolbar, if not already selected. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The process named "Safari Web Content" renders web pages for Safari and other applications. It uses a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider it a prime suspect.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

How can I acess my ipad content from the pc, without enter the security code on ipad? I broke the screen and it doesn´t work. theres a way to enter the code on the pc?

how can I acess my ipad content from the pc, without enter the security code on ipad? I broke the screen and it doesn´t work. theres a way to enter the code on the pc? thank you

No. Get it fix by making an appointment with the Apple genius bar.

My MacBook Pro Beeps and the Screen Goes Crazy

I upgraded my RAM from 4GB to 8GB a couple months ago. Ever since then, my MacBook would freeze and the screen would get all weird and distorted, and then it continues to sound off three longish beeps. I can't do anything except hold down the power button until it shuts off. This only happens every couple of days. I'm thinking it's a RAM issue and I've already tried reseating the RAM, but it keeps happening. Anyone have any solutions? Maybe the RAM is faulty?

Wow. Every 5th thread is someone who has a problem with their screen going black since 10.6.8

(Macbook Pro - Airtunes - Dlink DIR-655 - Airport Express) doesn't work

To all that might be having this same issue, I have confirmed with Apple that it is a problem (and the case has been escalated). In a nutshell, I am trying to stream music from my Macbook Pro to the network which will then talk to the airport express boxes.
The Macbook Pro has an N-airport extreme card.
The Dlink Router (DIR-655) has the Draft-N 2.0 spec.
The Airport expresses are connected to my network.
I have no problems using my Powerbook G4 with a 802.11g-equipped wireless card in this situation.
My Macbook Pro, iTunes SEES the airport express, but when trying to play a song, the track sits at 0:00 and does not move(play).
My Macbook Pro has no issues connecting to the internet, it just cannot stream music through.
I have confirmed that the Macbook Pro CAN stream music to the airport express when they are on their own network (taking the Dlink router out of the setup).
Why or why did Apple not include gigabit ethernet on their wireless base station!!!!!
If anybody has or knows of a fix, I would be glad to hear it. If anybody has this configuration, but it works with a different wireless router with gigabit ethernet and Draft-N wireless, I would love to hear from you as well!
Macbook Pro (Core 2 Duo) Mac OS X (10.4.9)

I have been having problems with my dlink dir 625 n router as well and after months of problems I finally fixed the problem. The funny thing was that everything worked fine with my imac... it was the macbook pro's airport that wasn't seeing the router correctly.
I just enabled wap2 on the router as the security setting and for some reason now everything is running as it should, upload and connectivity are great!
Hope this helps

Macbook pro (late 2011) 17 third usb port stopped working after latest yosemite upgrade...

the "third" port being the one closest to the user while the mbp is open in typical use position in front of the user
regardless of reboots or device plugged in, nothing works (anymore) in that port...

Hey Eyraud,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides general troubleshooting suggestions that may be able to resolve the USB connection issue with your MacBook Pro.
OS X Yosemite: If a USB device isn’t working
If those suggestions don't resolve the issue, try running the Apple Hardware Test as shown in this article:
Using Apple Hardware Test - Apple Support
Take care,
-Jason

Backing up Macbook Pro..When the screen is shot.

Ok I have a late 2007 Macbook Pro that I currently have Apple Care on it until July 2010. Now my problem is my entire screen is dead. The Apple logo on the back isn't lighting up, the screen is black, not even the DVI port works. Only the keyboard and sound works as though it is still on. I went to a Genius Bar and they told me they would have to send it in to get a new logic board and most likely my HDD would have to be replaced and I would lose most of my data cause the last time I backed up was about 6 months ago and that was on DVD's. The genius said I could back it up with an external HDD and he would show me how there, but I want to do it before I go in again on Wednesday, and I was wondering if anyone knew how to do it another way like using a key stroke or something like that, cause as I said before I can't see anything. Any help would be appriceated. Thankyou.

Welcome to Apple Discussions!
Do you have access to another Mac? If so, you could access your drive using Firewire Target Disk Mode:
http://support.apple.com/kb/HT1661
You would also need an external drive, preferably a Firewire one, as large as or larger than your internal drive. Once you have your internal drive and the external drive mounted on the host computer, you could clone your internal drive onto the external, making an exact copy of it using a cloning utility such as Super Duper or Carbon Copy Cloner.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
http://www.bombich.com/software/ccc.html
I would recommend making a bootable clone of your hard drive over using DVD's for backup. Over time, DVD's can turn into little gold frisbees unless you get the archival grade. A bootable clone is useful because if your internal drive dies, you can boot from the external and keep on computing. Also, if you get a new hard drive, you can clone back from the external and be back where you were when you sent it off.
Good luck!

Can watching videos too often on Macbook Pro "wear down" the screen?

I watch most of my TV shows on my new macbook pro, and my mother just informed me that if you watch videos too often on a mac, that the screen can apparently wear down and die. Is this true? I'm not sure exactly what she meant by that or what could happen to my computer, but it doesn's sound exactly correct. Thanks!

Back in "the old days" when we all had green letters on black screens like in "War Games" (Matthew Broderick and Ally Sheedy) there were problems with "burn in" which was caused by the fact that only certain parts of the screen got used because the displays were text only. This is kind of like a prehistoric version of the problem with early plasma displays. Efforts to save CRT screens led to the creation of the ever-popular "Screen saver."
Most moms don't track display technology, so the notion remains that all video monitors are just shinier versions of last century's 15"/50 lb. wonders. Not so. Today's monitors will wear out, but most will be killed by their users long before that. Modern monitors CAN go off in color, loose brilliance, etc. over time but not specifically from movies. Notice I said movies, not video. The way we use computers these days, pretty much everything is video.
Keep calm and surf on.

MacBook Pro closest to the screen USB port doesn't work

Similar Messages

Maybe you are looking for