Macbook pro crashes since the update!!!!!
Since I updated the OS, my macbook has been crashing consistently. its to the point that I can't even be on it a long time because it just crashes out. And the problems began with the update. In fact the first crash even on my macbook pro was during the install of the update. So if anyone figures out how to block or get rid of this stupid useless app store please help. And if you have not updated, DONT!!! save yourself!!!
Hi,
Just drag the Mac App Store icon off the Dock. It will go "poof" ...
If you decide to reinstall the Mac App Store from the v10.6.6 combo update available here.
http://support.apple.com/kb/DL1349, it may be a good idea to check the startup disk first.
Go to your Applications/Utilities folder. Launch Disk Utility. Select MacintoshHD in the panel on the left then select the FirstAid tab. Click: Verify Disk.
If Disk Utility reports problems, you will need to boot from your install disc to make repairs, instructions
here.
http://support.apple.com/kb/HT1782?viewlocale=en_US
Carolyn
Similar Messages
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Hello John...
You may have a Safari third party add on installed that was compatible with the previous version of Safari but not 5.1. Try troubleshooting > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
FYI... this is a user to user forum. If you can't resolve the issue, information for contacting AppleCare here. -
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MacBook Pro crashes all the time since installing Yosemite
My MacBook pro has become almost unusable since I installed Yosemite. I have a mid-2010 model MacBook Pro. It spontaneously shuts off and reboots itself very frequently-- so frequently I can't get anything done. It doesn't seem to matter what I am doing or which applications I am running. I ran TechTool Pro and it repaired some files and permissions. However, it's still spontaneously shutting off and rebooting just like before. I'm starting to wonder if my machine is on its way out. Can anyone help?
Thank you for responding! I ran Etrecheck and here's the report:
Problem description:
MacBook Pro (mid-2010 version) spontaneously shuts down and reboots very frequently since installing Yosemite.
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 1:16:35 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:27:2
Disk Information: ℹ️
WDC WD5000BPVT-00HXZT3 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (373.04 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Support]
/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Reso urces
[not loaded] com.symantec.kext.NPF (3.0.0) [Support]
/System/Library/Extensions
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
NortonPersonalFirewall: Path: /Library/StartupItems/NortonPersonalFirewall
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.micromat.TechToolProAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.bombich.ccc.scheduledtask.75035E94-8AED-4577-A01F-5BF22B436A7B.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Personal Firewall Agent Application (/Library/StartupItems/NortonPersonalFirewall/Resources/NPF.bundle/Contents/Res ources/Personal Firewall Agent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Evernote Web Clipper [Installed]
Pin It Button [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Macaroni
TechTool Protection [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 125.84 GB
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 137
Oldest backup: 2011-10-02 04:54:45 +0000
Last backup: 2014-12-31 01:10:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% mds
4% WindowServer
0% fontd
0% AppleSpell
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
193 MB com.apple.WebKit.WebContent
163 MB Safari
112 MB mds_stores
73 MB Dropbox
69 MB WindowServer
Virtual Memory Information: ℹ️
984 MB Free RAM
1.72 GB Active RAM
648 MB Inactive RAM
803 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 12:50:08 PM Self test - passed
Dec 29, 2014, 12:38:11 PM /Library/Logs/DiagnosticReports/com.apple.qtkitserver_2014-12-29-123811_[redact ed].cpu_resource.diag [Details]
Dec 29, 2014, 12:10:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-121045_[redacted].panic [Details]
Dec 24, 2014, 03:02:23 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-150223_[redacted].panic [Details]
Dec 19, 2014, 10:33:25 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-19-223325_[redacted].panic [Details]
Dec 14, 2014, 02:12:30 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-14-141230_[redacted].panic [Details]
Dec 7, 2014, 10:15:04 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-07-101504_[redacted].panic [Details] -
Macbook pro crashing all the time, please check the crash reports.
my macbook pro is crashing once a day now. Can anyone see anything obvious in the crash reports.
Thanks
Wed Mar 20 09:49:16 2013
panic(cpu 3 caller 0xffffff80286b7e75): Kernel trap at 0xffffff80286e01d9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8063fee6a0, CR3: 0x00000002582be073, CR4: 0x00000000001606e0
RAX: 0xffffff8063fee6a8, RBX: 0xffffff8240893710, RCX: 0x0000000000000038, RDX: 0x0000000000000000
RSP: 0xffffff82408936a0, RBP: 0xffffff82408936e0, RSI: 0xffffff824089372d, RDI: 0xffffff8063fee6c5
R8: 0xffffff8240893710, R9: 0x000000000000003a, R10: 0xffffff805166cc9e, R11: 0x0000000000000036
R12: 0xffffff8063fee688, R13: 0x000000000000001d, R14: 0xffffff82572c9908, R15: 0xffffff8028cc5ec0
RFL: 0x0000000000010246, RIP: 0xffffff80286e01d9, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8063fee6a0, Error code: 0x0000000000000003, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8240893340 : 0xffffff802861d626
0xffffff82408933b0 : 0xffffff80286b7e75
0xffffff8240893580 : 0xffffff80286cd3bd
0xffffff82408935a0 : 0xffffff80286e01d9
0xffffff82408936e0 : 0xffffff80288e80ce
0xffffff82408937c0 : 0xffffff80288e8b9d
0xffffff8240893950 : 0xffffff80288e8238
0xffffff82408939e0 : 0xffffff80288f7f68
0xffffff8240893c00 : 0xffffff8028710544
0xffffff8240893c40 : 0xffffff80286ea66c
0xffffff8240893cc0 : 0xffffff80286ea05e
0xffffff8240893d80 : 0xffffff80286d8ca0
0xffffff8240893f50 : 0xffffff80289e060a
0xffffff8240893fb0 : 0xffffff80286cdc03
BSD process name corresponding to current thread: backupd
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000028400000
Kernel text base: 0xffffff8028600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 58747455067477
last loaded kext at 58404858429327: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7faaa17000, size 12288)
last unloaded kext at 226072876447: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa9832000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.iokit.IOBluetoothUSBDFU 4.1.2f9
com.apple.driver.AppleUSBCDC 4.1.22
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Tue Mar 19 01:46:01 2013
panic(cpu 0 caller 0xffffff80244b7e75): Kernel trap at 0xffffff8024443ca1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff805101ec88, CR3: 0x0000000026e9c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff8045a077c0
RSP: 0xffffff823c64bb50, RBP: 0xffffff823c64bb80, RSI: 0xffffff823c64bc28, RDI: 0xffffff8045a077b0
R8: 0x0000000000000000, R9: 0x0000000000001000, R10: 0xffffff802484caf0, R11: 0x0000000000000000
R12: 0xffffff805101ec80, R13: 0xffffff8045a077b0, R14: 0xffffff823c64bc28, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff8024443ca1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff805101ec88, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff823c64b7f0 : 0xffffff802441d626
0xffffff823c64b860 : 0xffffff80244b7e75
0xffffff823c64ba30 : 0xffffff80244cd3bd
0xffffff823c64ba50 : 0xffffff8024443ca1
0xffffff823c64bb80 : 0xffffff80244435d2
0xffffff823c64bc60 : 0xffffff80244245ed
0xffffff823c64bc90 : 0xffffff80247ecf9d
0xffffff823c64bcc0 : 0xffffff8024854033
0xffffff823c64bd20 : 0xffffff7fa617383a
0xffffff823c64bd90 : 0xffffff7fa61736ac
0xffffff823c64bdc0 : 0xffffff7fa6173622
0xffffff823c64bdf0 : 0xffffff7fa61744b4
0xffffff823c64be20 : 0xffffff7fa5485b4b
0xffffff823c64be40 : 0xffffff7fa54882f2
0xffffff823c64be60 : 0xffffff7fa5488f9f
0xffffff823c64be70 : 0xffffff7fa547bcc8
0xffffff823c64be90 : 0xffffff7fa547bc26
0xffffff823c64beb0 : 0xffffff802483ab88
0xffffff823c64bf40 : 0xffffff8024835db5
0xffffff823c64bf60 : 0xffffff802443dcde
0xffffff823c64bfb0 : 0xffffff80244b2957
Kernel Extensions in backtrace:
com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000->0xffffff7fa552efff
com.apple.driver.AppleThunderboltNHI(1.6.3)[D6BEDFF6-AD69-3222-AD95-61C8E276950 5]@0xffffff7fa616e000->0xffffff7fa6182fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa55cb000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa4a44000
dependency: com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 2149074572260
last loaded kext at 536090136430: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7fa67a0000, size 28672)
last unloaded kext at 128545614903: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa5632000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.GeForce 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Mon Mar 18 23:59:54 2013
panic(cpu 0 caller 0xffffff802f2b7e75): Kernel trap at 0xffffff802f2431be, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8054933d88, CR3: 0x0000000116402050, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80507397b0, RCX: 0x0000000000000007, RDX: 0x0000000000000006
RSP: 0xffffff8202a13eb0, RBP: 0xffffff8202a13f80, RSI: 0xffffff8054933d80, RDI: 0xffffff80507397c0
R8: 0xffffff802f8bec60, R9: 0x7fffffffffffffff, R10: 0xffffff8054647ab0, R11: 0x00000000ffffff80
R12: 0xffffff802f8bebe8, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054933d80
RFL: 0x0000000000010206, RIP: 0xffffff802f2431be, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8054933d88, Error code: 0x0000000000000003, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8202a13b50 : 0xffffff802f21d626
0xffffff8202a13bc0 : 0xffffff802f2b7e75
0xffffff8202a13d90 : 0xffffff802f2cd3bd
0xffffff8202a13db0 : 0xffffff802f2431be
0xffffff8202a13f80 : 0xffffff802f5b9d0e
0xffffff8202a13fb0 : 0xffffff802f2b2957
BSD process name corresponding to current thread: imklaunchagent
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x000000002f000000
Kernel text base: 0xffffff802f200000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 21633937908407
last loaded kext at 3568560633834: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7fb15c3000, size 348160)
last unloaded kext at 153102219380: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fb0432000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.GeForce 8.0.6
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMuxControl 3.2.13
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Interval Since Last Panic Report: 12760 sec
Panics Since Last Report: 1
Anonymous UUID: 38D1964A-078F-2DEB-B085-C6948E54E56B
Mon Mar 18 17:47:41 2013
panic(cpu 0 caller 0xffffff80050b7e75): Kernel trap at 0xffffff80050ace07, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff803dd7e608, CR3: 0x0000000007a9c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80377e8c30, RCX: 0x0000000003000000, RDX: 0xffffff803dd7e600
RSP: 0xffffff82331fbae0, RBP: 0xffffff82331fbae0, RSI: 0x0000000000000000, RDI: 0xffffff803dd7e600
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80056bdc26, R11: 0x00000000ffffff01
R12: 0x0000000000000000, R13: 0xffffff803dd7e600, R14: 0x0000000000080000, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff80050ace07, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff803dd7e608, Error code: 0x0000000000000003, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff82331fb780 : 0xffffff800501d626
0xffffff82331fb7f0 : 0xffffff80050b7e75
0xffffff82331fb9c0 : 0xffffff80050cd3bd
0xffffff82331fb9e0 : 0xffffff80050ace07
0xffffff82331fbae0 : 0xffffff800508301c
0xffffff82331fbe00 : 0xffffff8005084545
0xffffff82331fbe20 : 0xffffff8005452651
0xffffff82331fbe60 : 0xffffff7f86f4ff1c
0xffffff82331fbe80 : 0xffffff7f86f28829
0xffffff82331fbed0 : 0xffffff7f86f26234
0xffffff82331fbef0 : 0xffffff80054466e8
0xffffff82331fbf30 : 0xffffff80054451ea
0xffffff82331fbf80 : 0xffffff8005445319
0xffffff82331fbfb0 : 0xffffff80050b2957
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(8.0.6)[D401EED9-AE06-3A4D-A8A0-606AA9 73C8D5]@0xffffff7f86f22000->0xffffff7f86f8dfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f85644000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f856c5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f85682000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 13040378338446
last loaded kext at 7576713249063: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8740d000, size 28672)
last unloaded kext at 361319334933: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f86232000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.0.6
com.apple.driver.AppleMuxControl 3.2.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.0.6
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 4The only thing that I see in common is this non-Apple kernel extension:
com.trusteer.driver.gakl_driver_2 1
Do you know what it is or what it's for? Try finding it (usual place to look is root System>Library>Extensions, but it could be anywhere) and dragging it to the Desktop and then restarting without it loading. Still having kernel panics? Call back...
Clinton -
Macbook Pro Crashing in the middle of After Effects render
Hey guys,
My 2012 Macbook Pro has now crashed twice in the past few weeks in the middle of doing a RAM preview render using After Effects. Prior to this, I was having major kernel panic issues with the computer crashing for no apparent reason, but those seemed to have been resolved once I removed a few specific kext files. I'm not sure if the current crashes are somehow related, but I do know that they have both happened in the midst of the same project file and the intensity of the renders is not that high (as in I don't have tons of layers and effects and things going on). Any suggestions would be greatly appreciated.
Macbook Pro late 2011
16GB RAM
OSX 10.9.5
Here's a copy of the crash report:
Anonymous UUID: 13B651EC-1735-9660-46E4-0E98E6F692B0
Mon Feb 23 16:22:48 2015
panic(cpu 2 caller 0xffffff8001cdcc1d): Kernel trap at 0xffffff8001ca5580, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000030efdf000, CR3: 0x00000001109a105e, CR4: 0x00000000000606e0
RAX: 0xffefff800c147df0, RBX: 0xffffff8014c40da8, RCX: 0xffffff8011f51b18, RDX: 0xffffff80022d0b30
RSP: 0xffffff81e2bd3c90, RBP: 0xffffff81e2bd3cb0, RSI: 0x00000000ffffffff, RDI: 0xffffff8014c40da8
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff80022d1600, R11: 0x000000000000019d
R12: 0xffffff800c093d60, R13: 0x0000000000000000, R14: 0x000000000000003d, R15: 0xffffff8014c40da8
RFL: 0x0000000000010287, RIP: 0xffffff8001ca5580, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000030efdf000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81e2bcddf0 : 0xffffff8001c23139
0xffffff81e2bcde70 : 0xffffff8001cdcc1d
0xffffff81e2bce040 : 0xffffff8001cf4486
0xffffff81e2bce060 : 0xffffff8001ca5580
0xffffff81e2bd3cb0 : 0xffffff8001c90768
0xffffff81e2bd3d60 : 0xffffff8001c960b3
0xffffff81e2bd3d90 : 0xffffff8001c8f81d
0xffffff81e2bd3dc0 : 0xffffff8001c8ea6c
0xffffff81e2bd3e00 : 0xffffff8001c7ea0c
0xffffff81e2bd3f10 : 0xffffff8001c82a4f
0xffffff81e2bd3f40 : 0xffffff8001c1d307
0xffffff81e2bd3f70 : 0xffffff8001cca13d
0xffffff81e2bd3fb0 : 0xffffff8001cf4ca6
BSD process name corresponding to current thread: After Effects
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
Kernel slide: 0x0000000001a00000
Kernel text base: 0xffffff8001c00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 47262543360456
last loaded kext at 31683529082398: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1 (addr 0xffffff7f84527000, size 20480)
last unloaded kext at 31875792964567: com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.1 (addr 0xffffff7f84527000, size 20480)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.AMDRadeonX3000 1.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.kext.AMD6000Controller 1.2.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f4
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAcceleratorFamily 98.24
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Remove the "Blackmagic" software and see whether there's an improvment.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Help - I just installed Mountain Lion and now my MacBook Pro crashes all the time
Hi everyone. I've recently installed Mountain Lion on my MacBook Pro and now it randomly crashes. I tried finding the pattern (maybe when I open a specific app, or go through a series of steps) but nothing, it just happens, and it feels random.
Here's the latest panic report I got:
Sat Aug 3 22:55:47 2013
panic(cpu 1 caller 0xffffff7f8e3eaf1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80fdb61000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80fc7d2ef0 : 0xffffff800c21d626
0xffffff80fc7d2f60 : 0xffffff7f8e3eaf1a
0xffffff80fc7d3030 : 0xffffff7f8c95ff1e
0xffffff80fc7d30f0 : 0xffffff7f8ca3412d
0xffffff80fc7d3130 : 0xffffff7f8ca3418e
0xffffff80fc7d31a0 : 0xffffff7f8ccfaed0
0xffffff80fc7d32d0 : 0xffffff7f8ca5ca75
0xffffff80fc7d32f0 : 0xffffff7f8c966d50
0xffffff80fc7d33a0 : 0xffffff7f8c9647d0
0xffffff80fc7d35a0 : 0xffffff7f8c96610a
0xffffff80fc7d3670 : 0xffffff7f8d9318be
0xffffff80fc7d3730 : 0xffffff7f8d95cfa8
0xffffff80fc7d37b0 : 0xffffff7f8d9443e0
0xffffff80fc7d3810 : 0xffffff7f8d944cc1
0xffffff80fc7d3860 : 0xffffff7f8d945173
0xffffff80fc7d38d0 : 0xffffff7f8d9459d3
0xffffff80fc7d3910 : 0xffffff7f8d910e2f
0xffffff80fc7d3a90 : 0xffffff7f8d941f0f
0xffffff80fc7d3b50 : 0xffffff7f8d90f8c8
0xffffff80fc7d3ba0 : 0xffffff800c666e69
0xffffff80fc7d3bc0 : 0xffffff800c668410
0xffffff80fc7d3c20 : 0xffffff800c665e2f
0xffffff80fc7d3d70 : 0xffffff800c298c01
0xffffff80fc7d3e80 : 0xffffff800c220b3d
0xffffff80fc7d3eb0 : 0xffffff800c210448
0xffffff80fc7d3f00 : 0xffffff800c21961b
0xffffff80fc7d3f70 : 0xffffff800c2a6536
0xffffff80fc7d3fb0 : 0xffffff800c2ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8e3dd000->0xffffff7f8e3effff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8e3d8000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8e3c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c7e8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000->0xffffff7f8cba3fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8cbaf000->0xffffff7f8ce83fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d8fd0 00->0xffffff7f8d9cafff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7
By the way here are my specs:
OS X 10.8.4
2.66 Ghz Intel Core i7
8 GB 1067 MHz DDR3
Anything anyone?
Thanks!Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
Good luck,
Clinton -
My 2010 Macbook Pro crashes all the time.
It either freezes to a complete restart (giving me the grey screen, but still starting up again after a press of a button) or it hangs and goes back to the login screen.
Some things to note:
The macbook has 8gb ram instead of the 4gb it came with.
It has a samsung 840 500gb SSD installed.
The OS is a complete reinstall from januari after I had similar problems I reinstalled the OS completely.
I could pull the data below from the error log:
2014-05-07 09:18:04 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key ACCL (kSMCKeyNotReadable)
2014-05-07 09:18:04 +0200 kernel[0]: SMC::smcReadKeyAction ERROR ACCL kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BCHF (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR BCHF kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BCHG (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR BCHG kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BCHL (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR BCHL kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key BNCM (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR BNCM kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key CHGD (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR CHGD kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key DPLM (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR DPLM kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key EVMD (kSMCKeyNotReadable)
2014-05-07 09:18:05 +0200 kernel[0]: SMC::smcReadKeyAction ERROR EVMD kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key FPhz (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR FPhz kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LAcN (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LAcN kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LAtN (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LAtN kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LDSP (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LDSP kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LKSB (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LKSB kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LSOO (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LSOO kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LSRB (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LSRB kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LSSB (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LSSB kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LSSS (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LSSS kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LSUP (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR LSUP kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key MACR (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR MACR kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key MSDW (kSMCKeyNotReadable)
2014-05-07 09:18:06 +0200 kernel[0]: SMC::smcReadKeyAction ERROR MSDW kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:06 +0200 kernel[0]: process Temperature Gaug[4731] caught causing excessive wakeups. Observed wakeups rate (per sec): 11684; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45172
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key MSWR (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR MSWR kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key NACK (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR NACK kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key NTOK (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR NTOK kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SBS! (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SBS! kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SDRd (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SDRd kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SIS! (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SIS! kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SIT! (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SIT! kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SMBC (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SMBC kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SMBG (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SMBG kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SMBR (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SMBR kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SMBS (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SMBS kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SMBW (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SMBW kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key SPHZ (kSMCKeyNotReadable)
2014-05-07 09:18:07 +0200 kernel[0]: SMC::smcReadKeyAction ERROR SPHZ kSMCKeyNotReadable(0x85) fKeyHashTable=0x0xffffff8031895000DaanLochs,
I don’t know whether the 840’s firmware suffered from the same flaw as the 840 EVO’s firmware did. The Samsung SSD firmware page shows that the 840’s latest firmware is from March 2014; if yours is older than that, you could download the 840’s firmware package and its instruction manual, burn a bootable DVD from the firmware package, and boot from the DVD to update your SSD’s firmware. -
My 15in. macbook pro crashes randomly
My 15in. Macbook Pro crashes all the time now. before it did it very seldomly. but now it seems like anything i do will cause it to crash. if i open garageband or even QuickTime. OR sometimes if it's sitting for awhile, and i just move the mouse, it will crash.
I heard that there were some problems with a few of the 15 inch macbook pros that were made Mid-2010 and that you could get a new motherboard installed FOR FREE if it was bought around that time. is this true?Welcome to Apple Support Communities
Chance9099 wrote:
I heard that there were some problems with a few of the 15 inch macbook pros that were made Mid-2010 and that you could get a new motherboard installed FOR FREE if it was bought around that time. is this true?
It's true. Mid 2010 15-inch MacBooks Pro came with a defective NVIDIA GPU that causes unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088
From what you say, it's probable that the GPU has failed, so make a backup of your files with Time Machine and take your MacBook Pro to an Apple Store or reseller -
MacBook Pro 15-inch, Mid 2010
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software OS X 10.9.5 (13F34)
I have an external hard drive:
2 TB Seagate Backup+Desk Media
Partitioned:
1TB - Windows NTFS
1TB - Mac (sorry I can't remember the formatting, whatever Mavricks asked me to use...)
What happened:
I was erasing 3 old backups from the Apple partition and my laptop crashed part way through emptying the trash. (it has done this many times before, where parts of the screen are frozen in square blocks displaced all over the screen. Screenshot not possible unless I use a separate camera).
When I force restarted my computer (holding down the power button) neither side of the drive was accessible. After running the Disk Utility and Verifying and Repairing the Disk Permissions and the Disk Itself (for the Windows side) I was able to access the Windows partition. However, upon attempting to do so with the Mac partition it tells me that it cannot be repaired. I have found many forums discussing SIMILAR situations but none with the same and here is why:
Up until this happening I could access ONLY the Windows partition when the drive was connected to either my Apple laptop in Bootcamp Windows 7 or my HP laptop in Vista, while my MacBook could access both sides of the drive. HOWEVER, after this crash, BOTH my Windows 7 and Vista can access both sides of the drive (so My files are still all there and accessible) but my MacBook Pro swears that the Apple partition is doomed.
Since the Apple side of my laptop is my primary workhorse I really want to figure out how to fix my drive.
So Questions:
1. Anything else I can provide to the experts out there to help me get this fixed?
2. Can I custom fix this via accessing the drive on either of the Windows systems?
3. Why would it suddenly show up in Windows when it became unaccessible to Mac?
Thanks All!UPDATE:
It has been maybe a month since this happened.
After I made this post and was checking emails, walking away from computer, and then came back my Mac partition of the External Drive has shown up on the Desktop...
So, in the ever immortal way of asking the tech to come check the issue and the issue resolving itself, perhaps I should posted on the forum sooner...
NOTE: The disk still shows up as unusable in the Disk Utility and it appears that the files are read only (cannot make a new folder on this side of the external drive)
I still consider this a volatile issue because I do not want to lose the files on this half of the partition and I have not gotten a replacement drive yet (too much data to move to my computer and then format the current drive) -
my macbook pro crashes after a few minutes of playing a game or using photoshop? i just got it fixed motherboard. do i have to do an update?
There are no updates currently available beyond v10.8.4 for Mountain Lion.
Startup your Mac in Safe Mode
A Safe Mode boot takes a longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
If that doesn't help, the startup disk may need repairing.
Turn the Mac off, wait about ten seconds then startup while holding down the Command + R keys. Let go of the keys when you see the spinning progress indicator.
From there you should be able to access the utilities in recovery mode to verify and repair the disk if necesssary, or reinstal OS.
Read before proceeding > OS X: About OS X Recovery -
after the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
my hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does says it is an alias that is no longer present. I get error 6. I would like to get my software up and running on the laptop again please
If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc. you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder.
You can test this to find out if you saved the media files or not and don't need to attach your nano to do it.
You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library.
If you don't have the media files i'm not sure if/how to get them back on a windows ipod. I have everything backed up regularly because of the horror stories I have seen & heard.
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[I did intend to start this post with a screenshot of the above error when I initiate the transfer from Windows Explorer, but apparently 'Body text cannot contain images or links until we are able to verify your account.' so I will just have to do so
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