MacBook Pro crashes when I press power button to shut down
Installed Lion (10.7.2) on a 2010 MBP yesterday; had to replace the hard drive as it failed the SMART test. Everything seems to be working fine until I press the power button to shut the computer down. It freezes solid every single time. I have to then hold the power button down for 10 seconds so it restarts.
Anyone else with that issue?
I reset the PRAM/NVRAM which, incidentally, is different than it used to be. No more chimes; instead a screen which allows you to run Disk Utility, which I did. Also repaired permissions.
I reset the SMC which I thought would solve the problem considering the power button is managed by it. No luck.
I've disabled the tablet extension because I'd seen an error mentioning it somewhere and I've updated Growl to 1.2.2 although not the new Lion-friendly 1.3 because people seem to have a lot of trouble with it. Still, it's an option.
Here are some "error" related lines from the System Diagnostic Report. Both reports are called mds_2011-10-18_(sixdigits)_localhost.crash
Crashed Thread: 2 Dispatch queue: com.apple.metadata.spotlightindex
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
VM Regions Near 0xbad:
-->
__TEXT 0000000105162000-000000010526f000 [ 1076K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Application Specific Information:
[0x10a243000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000)
[0x10a2c6000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
Initializing
objc[243]: garbage collection is OFF
~snip~
Thread 2 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
0 com.apple.spotlight.index 0x000000010548ea26 getDBFForUniquedValue + 44
1 com.apple.spotlight.index 0x000000010548f169 inflateDBO2 + 1494
2 com.apple.spotlight.index 0x000000010549a059 db2_get_obj_callback + 617
3 com.apple.spotlight.index 0x000000010537a804 si_remapForIndex + 133
4 com.apple.spotlight.index 0x0000000105388daf InnerMerge + 2991
5 com.apple.spotlight.index 0x0000000105389272 OuterMerge + 1021
6 com.apple.spotlight.index 0x000000010537982a si_mergeIndex + 3552
7 com.apple.spotlight.index 0x000000010537aa96 runLoop + 54
8 com.apple.spotlight.index 0x000000010538dc17 work_fun + 746
9 libdispatch.dylib 0x000000010668a10a _dispatch_queue_drain + 264
10 libdispatch.dylib 0x0000000106689f66 _dispatch_queue_invoke + 54
11 libdispatch.dylib 0x000000010668a0d4 _dispatch_queue_drain + 210
12 libdispatch.dylib 0x0000000106689f66 _dispatch_queue_invoke + 54
13 libdispatch.dylib 0x000000010668a0d4 _dispatch_queue_drain + 210
14 libdispatch.dylib 0x0000000106689f66 _dispatch_queue_invoke + 54
15 libdispatch.dylib 0x0000000106689760 _dispatch_worker_thread2 + 198
16 libsystem_c.dylib 0x000000010675a3da _pthread_wqthread + 316
17 libsystem_c.dylib 0x000000010675bb85 start_wqthread + 13
~snip~
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0e728f25bcd2a170 rbx: 0x0000000000000003 rcx: 0x00000000000213b0 rdx: 0x00007ff5226990e0
rdi: 0x000000010a0dde00 rsi: 0x00007ff522600000 rbp: 0x000000010a240ff0 rsp: 0x000000010a240fe0
r8: 0x000000000000000e r9: 0x00007ff522696fe0 r10: 0x0000000078e0b3b5 r11: 0x0000000018c32a40
r12: 0x000000000000000f r13: 0x000000010a2411c0 r14: 0x0000000000000015 r15: 0x00007ff52300e430
rip: 0x000000010548ea26 rfl: 0x0000000000010202 cr2: 0x0000000000000bad
From another report:
Crashed Thread: 5 Dispatch queue: com.apple.metadata.spotlightindex
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
VM Regions Near 0xbad:
-->
__TEXT 000000010f880000-000000010f98d000 [ 1076K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Application Specific Information:
[0x114924000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000)
[0x1149a7000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
Initializing
objc[61]: garbage collection is OFF
~snip~
Thread 5 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
0 com.apple.spotlight.index 0x000000010fbafa26 getDBFForUniquedValue + 44
1 com.apple.spotlight.index 0x000000010fbb0169 inflateDBO2 + 1494
2 com.apple.spotlight.index 0x000000010fbbb059 db2_get_obj_callback + 617
3 com.apple.spotlight.index 0x000000010fa9b804 si_remapForIndex + 133
4 com.apple.spotlight.index 0x000000010faa9daf InnerMerge + 2991
5 com.apple.spotlight.index 0x000000010faaa272 OuterMerge + 1021
6 com.apple.spotlight.index 0x000000010fa9a82a si_mergeIndex + 3552
7 com.apple.spotlight.index 0x000000010fa9ba96 runLoop + 54
8 com.apple.spotlight.index 0x000000010faaec17 work_fun + 746
9 libdispatch.dylib 0x0000000110d9f10a _dispatch_queue_drain + 264
10 libdispatch.dylib 0x0000000110d9ef66 _dispatch_queue_invoke + 54
11 libdispatch.dylib 0x0000000110d9f0d4 _dispatch_queue_drain + 210
12 libdispatch.dylib 0x0000000110d9ef66 _dispatch_queue_invoke + 54
13 libdispatch.dylib 0x0000000110d9f0d4 _dispatch_queue_drain + 210
14 libdispatch.dylib 0x0000000110d9ef66 _dispatch_queue_invoke + 54
15 libdispatch.dylib 0x0000000110d9e760 _dispatch_worker_thread2 + 198
16 libsystem_c.dylib 0x0000000110e693da _pthread_wqthread + 316
17 libsystem_c.dylib 0x0000000110e6ab85 start_wqthread + 13
~snip~
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0xf8f96330d263d9d4 rbx: 0x0000000000000003 rcx: 0x0000000000016570 rdx: 0x00007fbe82e14870
rdi: 0x00000001147bee00 rsi: 0x00007fbe82e00000 rbp: 0x0000000114921ff0 rsp: 0x0000000114921fe0
r8: 0x000000000000000d r9: 0x0000000000000000 r10: 0x00000000a9c7612d r11: 0x00000000ffffff7f
r12: 0x000000000000000f r13: 0x00000001149221c0 r14: 0x0000000000000015 r15: 0x00007fbe83929c30
rip: 0x000000010fbafa26 rfl: 0x0000000000010202 cr2: 0x0000000000000bad
As for the System.log, lines with the word "crash" in it:
a lot of: com.apple.launchd.peruser.501[121] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
and: com.apple.dock.extra[154]: 2011-10-14 09:26:47.693 com.apple.dock.extra[154:1707] Could not connect the action buttonPressed: to target of class NSApplication
ReportCrash[556]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled
com.apple.dock.extra[563]: Could not connect the action buttonPressed: to target of class NSApplication
Oct 16 10:23:01 mikes-mbp loginwindow[433]: DEAD_PROCESS: 433 console
a lot of these: com.apple.dock.extra[142]: 2011-10-18 20:23:44.979 com.apple.dock.extra[142:1707] Could not connect the action buttonPressed: to target of class NSApplication
There's tons of stuff here. Hopefully, something up there makes sense. At the end of the day, everything works, except shutting down the computer with the power button. I'm trying to use menus but it's a hard habit to break.
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panic(cpu 0 caller 0xffffff7f84ff1fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff81171bb000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80f40baea0 : 0xffffff8002c22fa9
0xffffff80f40baf20 : 0xffffff7f84ff1fb0
0xffffff80f40baff0 : 0xffffff7f836e2eab
0xffffff80f40bb0b0 : 0xffffff7f837ac49a
0xffffff80f40bb0f0 : 0xffffff7f837ac50a
0xffffff80f40bb160 : 0xffffff7f83a2b056
0xffffff80f40bb290 : 0xffffff7f837cfb39
0xffffff80f40bb2b0 : 0xffffff7f836e98fd
0xffffff80f40bb360 : 0xffffff7f836e7408
0xffffff80f40bb560 : 0xffffff7f836e8d57
0xffffff80f40bb630 : 0xffffff7f846113df
0xffffff80f40bb700 : 0xffffff7f8463b7b3
0xffffff80f40bb780 : 0xffffff7f84623ae0
0xffffff80f40bb7e0 : 0xffffff7f846243da
0xffffff80f40bb830 : 0xffffff7f84624754
0xffffff80f40bb8a0 : 0xffffff7f84624fc8
0xffffff80f40bb8e0 : 0xffffff7f845f1fea
0xffffff80f40bba60 : 0xffffff7f84621940
0xffffff80f40bbb20 : 0xffffff7f845f0ad9
0xffffff80f40bbb70 : 0xffffff80030cc7f6
0xffffff80f40bbb90 : 0xffffff80030cddf1
0xffffff80f40bbbf0 : 0xffffff80030cb85f
0xffffff80f40bbd40 : 0xffffff8002cb65a8
0xffffff80f40bbe50 : 0xffffff8002c26bf1
0xffffff80f40bbe80 : 0xffffff8002c139f5
0xffffff80f40bbef0 : 0xffffff8002c1e043
0xffffff80f40bbf70 : 0xffffff8002cc97bd
0xffffff80f40bbfb0 : 0xffffff8002cf3b96
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f84fe4000->0xffffff7f84ff6fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f84fdc000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8354a000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f832ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83640000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84fdf000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f83693000->0xffffff7f838fbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f83683000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83640000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f83906000->0xffffff7f83baffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f83693000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f832ba000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 45df000->0xffffff7f846a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f83683000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83640000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f83693000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4139967270440
last loaded kext at 3347400241378: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85140000, size 49152)
last unloaded kext at 3467380957223: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85140000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 2.0.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMC 3.1.8
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 ()
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST750LX003-1AC154, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB Receiver
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
MacBook Pro 13" unibody mid 2012 power button not working!
My macBook won't start (or shut off) by pressing power button. It does however start if I connect maglock, I've troubleshooted and am all out of ideas.
Is it under Applecare? If so, just take it in and let them fix it for you. The only other thing I can think to try is an SMC reset, though I don't hold much hope for that as a fix. Use the option "for a battery you should not remove yourself"
http://support.apple.com/kb/ht3964
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