MacBook Pro Crashing & Restarting

My MacBook Pro (Mid - 2009) has crashed and restarted twice today on its on. Any idea of what could be causing this? Here is the last error message I was able to capture:
Anonymous UUID:       5BF10119-D818-3EE4-C00C-AE7B7E455638
Tue Dec 24 20:10:01 2013
panic(cpu 0 caller 0xffffff801d28bc0e): "VMSEL: INSERT FAILED: 0x10e261000, 0x10e2e4000, 0x10e261000, 0x10e264000"@/SourceCache/xnu/xnu-2422.1.72/osfmk/vm/vm_map_store_rb.c:106
Backtrace (CPU 0), Frame : Return Address
0xffffff80f8cbba60 : 0xffffff801d222f69
0xffffff80f8cbbae0 : 0xffffff801d28bc0e
0xffffff80f8cbbb10 : 0xffffff801d27fb92
0xffffff80f8cbbb70 : 0xffffff801d27f2cd
0xffffff80f8cbbcf0 : 0xffffff801d27cbb0
0xffffff80f8cbbdf0 : 0xffffff801d2ad696
0xffffff80f8cbbe40 : 0xffffff7f9db6aa05
0xffffff80f8cbbec0 : 0xffffff7f9db6c0b0
0xffffff80f8cbbf00 : 0xffffff7f9db6bee8
0xffffff80f8cbbf50 : 0xffffff801d63de23
0xffffff80f8cbbfb0 : 0xffffff801d2f3e06
      Kernel Extensions in backtrace:
         com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f9db6 9000->0xffffff7f9db73fff
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000001d000000
Kernel text base: 0xffffff801d200000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 9011144233738
last loaded kext at 8333492563983: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9f536000, size 20480)
last unloaded kext at 8393568409469: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9f536000, size 16384)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.14.11
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.GeForceTesla          8.1.8
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBHub          650.4.4
com.apple.nvenet          2.0.21
com.apple.driver.AppleUSBOHCI          650.4.1
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Unable to gather system configuration information.Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD5000BPVT-00HXZT1, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW  GS23N
USB Device: iPhone
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:

My MacBook Pro (Mid - 2009) has crashed and restarted twice today on its on. Any idea of what could be causing this? Here is the last error message I was able to capture:
Anonymous UUID:       5BF10119-D818-3EE4-C00C-AE7B7E455638
Tue Dec 24 20:10:01 2013
panic(cpu 0 caller 0xffffff801d28bc0e): "VMSEL: INSERT FAILED: 0x10e261000, 0x10e2e4000, 0x10e261000, 0x10e264000"@/SourceCache/xnu/xnu-2422.1.72/osfmk/vm/vm_map_store_rb.c:106
Backtrace (CPU 0), Frame : Return Address
0xffffff80f8cbba60 : 0xffffff801d222f69
0xffffff80f8cbbae0 : 0xffffff801d28bc0e
0xffffff80f8cbbb10 : 0xffffff801d27fb92
0xffffff80f8cbbb70 : 0xffffff801d27f2cd
0xffffff80f8cbbcf0 : 0xffffff801d27cbb0
0xffffff80f8cbbdf0 : 0xffffff801d2ad696
0xffffff80f8cbbe40 : 0xffffff7f9db6aa05
0xffffff80f8cbbec0 : 0xffffff7f9db6c0b0
0xffffff80f8cbbf00 : 0xffffff7f9db6bee8
0xffffff80f8cbbf50 : 0xffffff801d63de23
0xffffff80f8cbbfb0 : 0xffffff801d2f3e06
      Kernel Extensions in backtrace:
         com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f9db6 9000->0xffffff7f9db73fff
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000001d000000
Kernel text base: 0xffffff801d200000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 9011144233738
last loaded kext at 8333492563983: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9f536000, size 20480)
last unloaded kext at 8393568409469: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9f536000, size 16384)
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.14.11
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.GeForceTesla          8.1.8
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleIRController          325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBHub          650.4.4
com.apple.nvenet          2.0.21
com.apple.driver.AppleUSBOHCI          650.4.1
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Unable to gather system configuration information.Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD5000BPVT-00HXZT1, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW  GS23N
USB Device: iPhone
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:

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    Anonymous UUID:                    B316849C-21EA-E3FC-353D-21CE52718035
    Fri Dec 20 12:38:35 2013
    panic(cpu 3 caller 0xffffff7f8e27cf1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8098d65000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8087c93290 : 0xffffff800c01d636
    0xffffff8087c93300 : 0xffffff7f8e27cf1a
    0xffffff8087c933d0 : 0xffffff7f8c77026c
    0xffffff8087c93490 : 0xffffff7f8c8431f6
    0xffffff8087c934d0 : 0xffffff7f8c843254
    0xffffff8087c93540 : 0xffffff7f8cb08278
    0xffffff8087c93670 : 0xffffff7f8c86bad1
    0xffffff8087c93690 : 0xffffff7f8c77703f
    0xffffff8087c93740 : 0xffffff7f8c774ad6
    0xffffff8087c93940 : 0xffffff7f8c7763ff
    0xffffff8087c93a10 : 0xffffff7f8d770903
    0xffffff8087c93a70 : 0xffffff7f8d770993
    0xffffff8087c93b40 : 0xffffff7f8d750610
    0xffffff8087c93ba0 : 0xffffff800c46f789
    0xffffff8087c93bc0 : 0xffffff800c470d30
    0xffffff8087c93c20 : 0xffffff800c46e74f
    0xffffff8087c93d70 : 0xffffff800c098c21
    0xffffff8087c93e80 : 0xffffff800c020b4d
    0xffffff8087c93eb0 : 0xffffff800c010448
    0xffffff8087c93f00 : 0xffffff800c01961b
    0xffffff8087c93f70 : 0xffffff800c0a6546
    0xffffff8087c93fb0 : 0xffffff800c0cf473
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f8c7 0f000->0xffffff7f8c9b1fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8c675000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8c6fb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8c6b8000
             com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f8d70c0 00->0xffffff7f8d7d9fff
                dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f8c7 0f000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8c6fb000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8c675000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8c6b8000
             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8e26f000->0xffffff7f8e281fff
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f8e26a000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8c675000
                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8e256000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c5f3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f8c6fb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f8c6b8000
             com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f8c9bd000->0xffffff7f8cc90fff
                dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f8c7 0f000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f8c675000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x000000000be00000
    Kernel text base: 0xffffff800c000000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 2299346361618
    last loaded kext at 266938736717: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7f8e380000, size 65536)
    last unloaded kext at 327985914128: com.apple.filesystems.msdosfs          1.8.1 (addr 0xffffff7f8e380000, size 57344)
    loaded kexts:
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.13.12
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHDA          2.4.7fc4
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.4.7fc4
    com.apple.driver.AppleSMBusPCI          1.0.11d1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleLPC          1.6.3
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.GeForce          8.1.6
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelHDGraphics          8.1.6
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.6
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleUSBCardReader          3.3.1
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.5
    com.apple.driver.AppleUSBHub          635.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleUSBEHCI          621.4.6
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.6.6
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.8
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.8
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.iokit.IOAudioFamily          1.9.2fc7
    com.apple.kext.OSvKernDSPLib          1.12
    com.apple.nvidia.nv50hal          8.1.6
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.7f2
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleHDAController          2.4.7fc4
    com.apple.iokit.IOHDAFamily          2.4.7fc4
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.NVDAResman          8.1.6
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.4.1d13
    com.apple.driver.AppleSMC          3.1.5d4
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
    com.apple.iokit.IOUSBMassStorageClass          3.5.2
    com.apple.iokit.IOUSBHIDDriver          623.4.0
    com.apple.driver.AppleUSBMergeNub          621.4.6
    com.apple.driver.AppleUSBComposite          621.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
    com.apple.iokit.IOUSBUserClient          630.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          530.5
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOUSBFamily          635.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.8
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

  • Why is my MacBook Pro **crashing** changing to a blue screen with lines or distorted screen when I open logic or Ableton Live

    Why is my MacBook Pro **crashing** changing to a blue screen with lines or distorted screen when I open logic or Ableton Live. Then I have to restart by long pressing the power button. Can somebody plz help me

    What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

  • My 15in. macbook pro crashes randomly

    My 15in. Macbook Pro crashes all the time now. before it did it very seldomly. but now it seems like anything i do will cause it to crash. if i open garageband or even QuickTime. OR sometimes if it's sitting for awhile, and i just move the mouse, it will crash.
    I heard that there were some problems with a few of the 15 inch macbook pros that were made Mid-2010 and that you could get a new motherboard installed FOR FREE if it was bought around that time. is this true?

    Welcome to Apple Support Communities
    Chance9099 wrote:
    I heard that there were some problems with a few of the 15 inch macbook pros that were made Mid-2010 and that you could get a new motherboard installed FOR FREE if it was bought around that time. is this true?
    It's true. Mid 2010 15-inch MacBooks Pro came with a defective NVIDIA GPU that causes unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088
    From what you say, it's probable that the GPU has failed, so make a backup of your files with Time Machine and take your MacBook Pro to an Apple Store or reseller

  • My MacBook Pro crashes randomly - suspect HW failure

    My MacBook Pro crashes randomly and the crash log always shows something wrong with CPUs 6 and 7. I have tried to run benchmarks to stress the CPUs but that doesn't do the trick. Compiling with Xcode seems to crash "cc1plus" task, sometimes it's the kernel_task, but the rest of the log is always pretty much the same. I have run the Apple hardware test and another memory test - no failure there.
    Interval Since Last Panic Report:  193230 sec
    Panics Since Last Report:          10
    Anonymous UUID:                    0328CA09-2269-4B0A-B462-321ED4F51DC5
    Mon Sep 10 13:17:51 2012
    Machine-check capabilities 0x0000000000000c09:
    family: 6 model: 58 stepping: 9 microcode: 18
    Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: no valid machine-check state
    Processor 1: no valid machine-check state
    Processor 2: no valid machine-check state
    Processor 3: no valid machine-check state
    Processor 4: no valid machine-check state
    Processor 5: no valid machine-check state
    Processor 6: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0xf600004000040150 valid
      MCA error code:            0x0150
      Model specific error code: 0x0004
      Other information:         0x00000040
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       Error enabled
       Uncorrected error
       Error overflow
    IA32_MC0_ADDR(0x402): 0x0001ff80234675f0
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 7: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0xf600004000040150 valid
      MCA error code:            0x0150
      Model specific error code: 0x0004
      Other information:         0x00000040
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       Error enabled
       Uncorrected error
       Error overflow
    IA32_MC0_ADDR(0x402): 0x0001ff80234675f0
    IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    panic(cpu 1 caller 0xffffff80234b8389): "Machine Check at 0xffffff802343ed6c, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000150957008, CR3: 0x0000000025e15000, CR4: 0x00000000001606e0\n" "RAX: 0xffffff8046e07198, RBX: 0xffffff81eb413068, RCX: 0xffffff81eb413068, RDX: 0x00000149746f3102\n" "RSP: 0xffffff81f7733e00, RBP: 0xffffff81f7733e00, RSI: 0xffffff81e52cc068, RDI: 0xffffff8049d8c198\n" "R8:  0xffffff804546ea60, R9:  0x7ffffffffffffffe, R10: 0xffffff8023abdc21, R11: 0x0000000000000201\n" "R12: 0x0000000000000000, R13: 0xffffff8049d8c1d0, R14: 0xffffff8049d8c198, R15: 0xffffff81e52cc068\n" "RFL: 0x0000000000000097, RIP: 0xffffff802343ed6c, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.9.2/osfmk/i386/trap_native.c:28 0
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81eb375ec0 : 0xffffff802341d5f6
    0xffffff81eb375f30 : 0xffffff80234b8389
    0xffffff81eb3760a0 : 0xffffff80234ced7f
    0xffffff81f7733e00 : 0xffffff802343f49c
    0xffffff81f7733e50 : 0xffffff80234ab53e
    0xffffff81f7733e80 : 0xffffff7fa53d9cad
    0xffffff81f7733f30 : 0xffffff80234b8bdb
    0xffffff81f7733f50 : 0xffffff802342f193
    0xffffff81f7733f90 : 0xffffff802342f448
    0xffffff81f7733fb0 : 0xffffff80234b2677
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelCPUPowerManagement(196.0)[BBF44990-49F7-3780-AF55-C2 6B48EDE4C4]@0xffffff7fa53d8000->0xffffff7fa5400fff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12B19
    Kernel version:
    Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
    Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
    Kernel slide:     0x0000000023200000
    Kernel text base: 0xffffff8023400000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 1410146903820
    last loaded kext at 189954586551: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7fa39f4000, size 229376)
    last unloaded kext at 228821713871: com.apple.iokit.IOEthernetAVBController          1.0.2b1 (addr 0xffffff7fa45ea000, size 28672)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AppleIntelProfile          97
    com.apple.driver.AppleBluetoothMultitouch          75.15
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.ApplePlatformEnabler          2.0.5d4
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.0f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          8.0.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelHD4000Graphics          8.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.0.0
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleMuxControl          3.2.6
    com.apple.driver.AppleMikeyDriver          2.3.0f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.6
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.1
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AppleUSBHub          5.1.6
    com.apple.driver.AirPort.Brcm4331          601.15.21
    com.apple.driver.AppleAHCIPort          2.4.0
    com.apple.driver.AppleUSBEHCI          5.1.5
    com.apple.driver.AppleUSBXHCI          1.1.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.AppleProfileTimestampAction          97
    com.apple.driver.AppleProfileThreadInfoAction          97
    com.apple.driver.AppleProfileRegisterStateAction          97
    com.apple.driver.AppleProfileReadCounterAction          97
    com.apple.driver.AppleProfileKEventAction          97
    com.apple.driver.AppleProfileCallstackAction          97
    com.apple.iokit.AppleProfileFamily          97
    com.apple.driver.IOBluetoothHIDDriver          4.0.9f8
    com.apple.driver.AppleMultitouchDriver          235.27
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.DspFuncLib          2.3.0f2
    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.2
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.nvidia.nvGK100hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.IOBluetoothFamily          4.0.9f8
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.5
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f32
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.81.21)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 4

    Welcome to Apple Support Communities
    Chance9099 wrote:
    I heard that there were some problems with a few of the 15 inch macbook pros that were made Mid-2010 and that you could get a new motherboard installed FOR FREE if it was bought around that time. is this true?
    It's true. Mid 2010 15-inch MacBooks Pro came with a defective NVIDIA GPU that causes unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088
    From what you say, it's probable that the GPU has failed, so make a backup of your files with Time Machine and take your MacBook Pro to an Apple Store or reseller

  • Macbook Pro crashes on mouse click

    Hello everyone,
    I've been having this problem for two weeks now and it's happening more and more frequently!
    Info:
    Macbook Pro 15'' mid 2011
    Mac OS X Mavericks / Mac OS X Yosemite
    Hard Drive: Samsung 840 Evo 250GB SSD
    8 GB Ram
    THE ISSUE:
    Every so often at a random time, at the exact moment I perform a mouse click, my macbook pro crashes.
    That instant, the screen goes dark ( like I just ripped out it's battery ) and reboots automatically, saying "your mac restarted because of a problem".
    Like I said, it's gotten more and more frequent! ( 5 times a day or more now... )
    WHAT I'VE TRIED:
    So the problem occurred in Mavericks, so I figured I'll install Yosemite ( on a new partition ) and see if it's any better.. Well it isn't...
    Same problem, same type of crash.
    Then I figured maybe it's related to my magic mouse.. So i turned it off and used a third party mouse. No luck! It also happened while using the Macbook's trackpad.
    I also haven't found anyone with a similar problem online so far, so if any of you have experienced something like this or know what might be causing it, i'd be grateful for any information!
    Best regards,
    Robert

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    This procedure is a diagnostic test. It makes no changes to your data.
    Please triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
    The Terminal window doesn't show the output. Please don't copy anything from there.

  • Macbook Pro crashes on opening certain pdf files namely Nationwide. Recently upgraded to Yosemite, any ideas?

    Macbook Pro crashes then restarts on opening pdf files namely the Nationwide BS, other pdf's unaffected. I have recently upgraded memory from 4GB to 8GB to see if that helped which it hasn't   the version I'm running is OS X Yosemite 10.10.1 (15inch early 2011) 2GHz intel core i7 with memory 8GB 1333MHz DDR3

    If your MBP has had a kernel panic. log and post it for review.
    http://support.apple.com/en-us/HT201753
    Ciao.

  • My hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does sa

    my hard drive crashed on my MacBook Pro crashed and I need to get my CS5 up and running on the new hard drive. I copied what I could onto an external hard drive but when I drag and drop I get directions to uninstall but the uninstall folder I have does says it is an alias that is no longer present. I get error 6. I would like to get my software up and running on the laptop again please

    If you subscribed to iTunes match the songs are kept in icloud. If you didn't but you did save the actual iTunes library folder which should include the music, video, etc.  you should be able to just drag this file back to your machine in the same place and when you open iTunes it will give you a chance to identify the iTunes library folder. 
    You can test this to find out if you saved the media files or not and don't need to attach your nano to do it. 
    You are correct that once you connect the nano it will clear the existing files from it and sync it with the new iTunes library. 
    If you don't have the media files i'm not sure if/how to get them back on a windows ipod.  I have everything backed up regularly because of the horror stories I have seen & heard.

  • Macbook Pro keeps restarting when watching videos online

    My Mid 2011 13in, 500GB HD, 16GB Ram Macbook Pro keeps restarting whenever I'm watching videos online be it Youtube, or Xfinity or anyother video site. Browsing online works fine, nothing happens. I also watched a movie I had on my harddrive and that worked fine as well. The problem is with online video. I even tried it on both Chrome and Safari and I still get the same result.  This started about 3 days ago now my Macbook restarts around 8-10 times a day. It has become a constant hassle that I had no issues with before. After it restarts it leaves a Kernel Panic Report reading: Can anyone help me figure out what the problem might be? Please and thank you.
    Anonymous UUID:       670FCAE9-F1F5-AE74-F5F5-8A8512EB1FFF
    Sat Jan 11 19:52:29 2014
    panic(cpu 1 caller 0xffffff800d4dc19e): Kernel trap at 0xffffff800d48f983, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffffa014384240, CR3: 0x00000000440f6031, CR4: 0x00000000000606e0
    RAX: 0xffffffa014384230, RBX: 0xffffff802f6bd840, RCX: 0x00000000092e0000, RDX: 0xffffff800dad0180
    RSP: 0xffffff81de6abca0, RBP: 0xffffff81de6abd40, RSI: 0x0000000000000000, RDI: 0xffffff800dad0180
    R8:  0xffffff802e2b14c0, R9:  0xffffff802e1adfb0, R10: 0xffffff800dad15f0, R11: 0x0000000000000003
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000080, R15: 0xffffffa014384230
    RFL: 0x0000000000010283, RIP: 0xffffff800d48f983, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffffa014384240, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81de6ab930 : 0xffffff800d422f69
    0xffffff81de6ab9b0 : 0xffffff800d4dc19e
    0xffffff81de6abb80 : 0xffffff800d4f3606
    0xffffff81de6abba0 : 0xffffff800d48f983
    0xffffff81de6abd40 : 0xffffff800d495493
    0xffffff81de6abd70 : 0xffffff800d48ec5d
    0xffffff81de6abda0 : 0xffffff800d48deac
    0xffffff81de6abde0 : 0xffffff800d47de5c
    0xffffff81de6abef0 : 0xffffff800d481e9f
    0xffffff81de6abf20 : 0xffffff7f8de9e594
    0xffffff81de6abf50 : 0xffffff800d83de23
    0xffffff81de6abfb0 : 0xffffff800d4f3e06
          Kernel Extensions in backtrace:
             com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f8de9 d000->0xffffff7f8dea7fff
    BSD process name corresponding to current thread: fseventsd
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000d200000
    Kernel text base: 0xffffff800d400000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 83564068609
    last loaded kext at 71031353796: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f8ea2c000, size 32768)
    loaded kexts:
    com.symantec.kext.ips          3.2f8
    com.symantec.kext.pf          4.2.1f7
    com.symantec.kext.internetSecurity          1.3.2f5
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
    com.apple.driver.ApplePolicyControl          3.4.12
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBUHCI          650.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 16 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F38475F44335F313333335F43390000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

    Before this, it said the hard drive died. However, replacing the brackets allowed me to continue using the original hard drive.
    If the hard drive died, replacing a bracket (whatever that means) could not possibly have revived it.
    The panic log indicates a hardware fault, probably in the mass-storage subsystem.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
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    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • Macbook Pro randomly restarting since installing Mavericks

    Hi guys,
    I've got a mid-2010 Macbook Pro. Since I installed Mavericks, about 6 months ago, it's started restarting at random (it just goes black and then goes through the reboot cycle. Sometimes it can happen a few times in the same hour - sometimes once a week. It doesn't seem related to what programs I have open or how hot it is running. It often happens a few minutes after the machine has awoken from sleep, but this isn't always the case.
    I was convinced that this was due to the faulty nVidia chip which was included in some mid-2010 MBPs so I took it to the Apple genius bar and showed them this KB article: http://support.apple.com/kb/TS4088 (having first done a clean install of OSX).
    They ran "VST (Video System Test) 1.0.3v5 for Macbook Pro (15-inch, mid-2010)" and it passed. They then took the laptop into the back room and "ran some more hardware tests", all of which passed too.
    I bought the machine back to my house and started reinstalling software. About 10 minutes ago it restarted itself again (with the same GPU panic message and GPUPanic.cpp:127 line). The only difference between this restart and those before I reinstalled Mavericks is that the previous restarts would be proceeded by a "your computer needs to restart because of a problem" whereas just now no message was displayed until the computer fully rebooted, and then a "your computer was rebooted because of an issue" message was displayed.
    I've only installed a few pieces of software, and nothing that I thought would mess with the graphics drivers.
    Could anyone please take a look at my logs and see if anything looks amiss? The genius has stressed that it cannot be hardware related so hopefully somebody will spot something.
    The only other thing perhaps worth mentioning is that I have 3rd party RAM and a 3rd party SSD harddrive in there. Could either of these be responsible?
    Thanks,
    Joe
    Anonymous UUID:       112D7FC7-B91E-2EB6-6443-E61C57788FB0
    Sun Mar  9 20:14:08 2014
    panic(cpu 1 caller 0xffffff7f8c3a7fb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fc06d000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80fbc230b0 : 0xffffff800a022fa9
    0xffffff80fbc23130 : 0xffffff7f8c3a7fb0
    0xffffff80fbc23200 : 0xffffff7f8aa22eab
    0xffffff80fbc232c0 : 0xffffff7f8aaec49a
    0xffffff80fbc23300 : 0xffffff7f8aca40e5
    0xffffff80fbc23330 : 0xffffff7f8aca4e10
    0xffffff80fbc23370 : 0xffffff7f8a9ffaa0
    0xffffff80fbc23490 : 0xffffff7f8aa0047c
    0xffffff80fbc23520 : 0xffffff7f8a9fd83b
    0xffffff80fbc23560 : 0xffffff7f8a9fd7ab
    0xffffff80fbc23600 : 0xffffff7f8aa27506
    0xffffff80fbc23800 : 0xffffff7f8aa28386
    0xffffff80fbc238e0 : 0xffffff7f8b9aa9c2
    0xffffff80fbc23920 : 0xffffff7f8b9ba37f
    0xffffff80fbc23940 : 0xffffff7f8b9e833b
    0xffffff80fbc23980 : 0xffffff7f8b9e839b
    0xffffff80fbc239c0 : 0xffffff7f8b9bfe15
    0xffffff80fbc23a10 : 0xffffff7f8b98bb5e
    0xffffff80fbc23aa0 : 0xffffff7f8b987ae7
    0xffffff80fbc23ad0 : 0xffffff7f8b985636
    0xffffff80fbc23b00 : 0xffffff800a4cbe03
    0xffffff80fbc23b90 : 0xffffff800a4cdcff
    0xffffff80fbc23bf0 : 0xffffff800a4cb81f
    0xffffff80fbc23d40 : 0xffffff800a0b6558
    0xffffff80fbc23e50 : 0xffffff800a026bf1
    0xffffff80fbc23e80 : 0xffffff800a0139f5
    0xffffff80fbc23ef0 : 0xffffff800a01e043
    0xffffff80fbc23f70 : 0xffffff800a0c976d
    0xffffff80fbc23fb0 : 0xffffff800a0f3b46
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8c39a000->0xffffff7f8c3acfff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8c392000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8a928000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8c395000
             com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000->0xffffff7f8ac3bfff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8ac46000->0xffffff7f8aeeffff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
             com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 b96a000->0xffffff7f8ba34fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8a6bb000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8a9c3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8a980000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8a9d3000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000009e00000
    Kernel text base: 0xffffff800a000000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 11037347284434
    last loaded kext at 10348497566362: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f8c4f6000, size 49152)
    last unloaded kext at 10463845022096: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f8c4f6000, size 32768)
    loaded kexts:
    com.apple.filesystems.smbfs          2.0.1
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelHDGraphics          8.2.4
    com.apple.driver.AppleHWAccess          1
    com.apple.GeForceTesla          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleMuxControl          3.4.35
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHDGraphicsFB          8.2.4
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.35
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: OCZ-VERTEX2, 240.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:

    I just wanted to share my experiences with Apple recently.
    To give some background: my mid-2010 Macbook Pro started restarting randomly after I upgraded to Mavericks and the logs indicated that it was the GPU issue. I am currently residing in Dublin so my nearest Apple store is over 100 miles away in Belfast (a 2-3 hour drive or train journey).
    I first took the machine to the Apple store on the 8th March, having first made an appointment at the Genius Bar. I had entered details of the issue into the concierge system and the Genius seemed to know what he was dealing with. He ran the GPU test - which it promptly passed - but, after this point, I didn't see the Genius again as he disappeared into a back room, never to return.
    About 20 minutes later (as I was beginning to get annoyed) someone else came and asked if I was being helped. I explained the situation to him and he hurriedly offered to "take it in the back to run further tests". I agreed and left the machine with him - but in all the kerfuffle I left my charger behind.
    I went back and collected my laptop as the store was closing. I briefly discussed the test results with a different Genius, who suggested that it must be a software issue. He said that - as I had restored the OS to factory settings before the visit - it was most probably fixed. Given that it had not restarted since I restored the machine (the night before), I agreed and left.
    Unfortunately, I didn't realise that I'd forgotten my charger until I got home. I called the store the next day but was told that it's "not Apple policy" to post things out and that if I wanted the charger I'd have to collect it from the store myself. I was then told that it would probably be better for me to "just buy a new one" given the distance involved!
    Anyway, the next day I was reinstalling some software and the machine restarted again. I made a post on here and was told that the logs still suggested a faulty GPU, and that the Genius should have spotted it.
    So I made another trip to Belfast!
    First, I tried to collect my charger. After some crossed wire between staff members, it turned out that someone had labelled my charger and left it on the side for me to collect, but then someone else had then thrown it away. To Apple's credit, however, they gave me a new one off the shelf without hesitation.
    Next, the Genius ran the same test again and this time it failed. I asked the Genius why it would be the case that the EXACT same test would pass one day and fail the next but he didn't have any ideas. It is *my* theory that the test not only checks the GPU itself, but also looks in the log folder for logs that indicate a faulty GPU and that, by restoring the OS before I took it in, I effectively "cleared" this folder and made it impossible to detect.
    Anyway, he next mentioned that it was out of warranty and that I would need to pay for a repair. However, I had a printout from the trading standards site which outlined the Sale of Goods act and how (under UK law) we are protected for 6 years from purchase if a product is defective. He spoke to a couple of managers and agreed to replace the motherboard without charge.
    Next, he wanted proof that I'd purchased the machine directly from the Apple website, as apparently their records only go back 18 months (!). Unfortunately, I lost some emails a couple of years back and no longer had the receipt but - after another discussion with managers - he agreed to proceed anyway.
    He then said that I would have to come and collect the machine in a few days. The trading standards guidelines say that the RETAILER is responsible for arranging collection and delivery of the faulty product so I asked whether they could ship it to Dublin. However, he argued that to do this I would have to rearrange everything through AppleCare and have them collect/deliver the machine. So, having gotten this far (and not wanting them to change their minds), I just agreed.
    Anyway, I received an email saying that it was ready a few days later so I went back to Belfast again and collected it. So far (touch wood) it's been working perfectly and without a single restart.
    So, the things to remember:
    1) The test may not detect the issue the first time but that doesn't mean it's not there
    2) Restoring OSX to factory settings MAY impede the ability for the test to detect the issue
    3) It doesn't matter if you're out of warranty if you're covered by Consumer Law (check out the law in your country)
    4) Don't leave your charger in the Apple store!
    NB: I'm not a lawyer, of course, and none of this constitutes legal advice; I'm just hoping it will help some people as there seem to be a LOT of folks having this issue.

  • Whenever I use the video facility on Skype, my macbook pro crashes. I've reloaded the Skype application, but it still does it.

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